sr. operations manager

Medline Industries

<div>Job Summary
Oversee and manage resources and efficient processes for a large-complex distribution center operation.
Job Description
<ul><li>Responsible for the day-to-day operation to include, but not limited to, receiving, storing, picking, packing, and loading of all customer orders. Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current. Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis.
</li><li>Support local sales representatives and sales leadership to deliver outstanding customer service. Support current business by providing timely responses to service failures and customer concerns. Support the Sr. Director of Operations with resolving customer complaints as registered through the OSI process.
</li><li>Support all human resource processes at local facility. This includes helping to source and staff all positions, support the performance management process, administer compensation when necessary, and training and development. Create a culture that promotes positive employee relations. Exposure to confidential information and salary information for respective warehouse managers, supervisors, leads and hourly employees.
</li><li>Ensure safe practices are in place for the workforce and adhered to: including but not limited to, safety meetings, housekeeping, record keeping, and compliance with all local, state, and federal OSHA regulations.
</li><li>Manage exempt and non-exempt employee population to achieve company goals and maintain compliance with applicable policies, procedures and expectations.
</li><li>Responsible for the financial aspect of the Distribution Center Operations by controlling expenses and preserving assets.
</li><li>Effective communicator in both group and individual settings. Effective writing skills. Demonstrated ability to model effective leadership. Excellent presentation skills
</li><li>Extremely high sense of urgency. Capable of handling multiple priorities and extensive time demands. High level of personal integrity.
</li><li>Effectively navigates through complex situations, both internal and external, that may require multiple decision makers. Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations.
</li></ul>Management responsibilities:
<ul><li>Typically manages through multiple Managers and/or Supervisors
</li><li>Oversee major projects/programs/outcomes
</li><li>Budget responsibility
</li><li>Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
</li><li>Provide general guidelines and parameters for staff functioning
</li><li>Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
</li></ul>Minimum Job Requirements:
Education &amp; Work Experience
<ul><li>Bachelor&rsquo;s Degree and at least 5 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members OR High School diploma or equivalent and at least 7 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members.
</li></ul>Preferred Job Requirements:
Work Experience
<ul><li>Experience in a large distribution center environment is preferred.
</li></ul>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$116,000.00 - $174,000.00 Annual
The actual salary will vary based on applicant&rsquo;s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We&rsquo;re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.</div>

Sr Operations Manager

Tesla

<div>What to Expect<div>
The Tesla Sr. Manufacturing Operations Manager will lead a high-volume manufacturing team at Gigafactory New York located in Buffalo, NY. The Operation Manager will oversee multiple areas and shifts ensuring safe and quality production of essential Tesla energy components. A successful candidate will be capable of developing their leaders, driving results through strategic cross-functional collaboration and communication; while supporting Tesla&rsquo;s mission to help accelerate the world&rsquo;s transition to sustainable energy. The ideal candidate will have a track record of significant achievements, tremendous drive, and a willingness to roll up their sleeves.</div> 

What You'll Do<div><ul><li>
Drive manufacturing teams to achieve established targets for daily going rate and on-time shipments as well as development and continuous improvement of key metrics</li><li>
Define shop objectives to meeting business plans, capacity &amp; headcount target, and key performance indicators 
</li><li>
Ensure optimal use of resources and adherence to best safety practices 
</li><li>
Conduct analysis and prepare reports on projects and process improvements as well as make countermeasures for timely completion of project goals</li><li>
Build a strong, motivated team capable of consistently delivering high-quality products against aggressive production targets 
</li><li>
Support issue resolution including root cause investigation &amp; an environment of continuous learning and improvement 
</li><li>
Ensure consistency in standards and documentation. Monitor for compliance as well as support and manage continuous improvement activities in safety, quality, cost, efficiency, and productivity objectives</li></ul></div> 

What You'll Bring<div><ul><li>
Bachelor's Degree, 5+ year experience managing teams of people in a high-volume manufacturing setting, or equivalent experience</li><li>
Experience with process improvement methodologies to optimize efficiency and throughput</li><li>
Ability to work well under pressure, manage competing demands and meet tight deadlines</li><li>
In depth understanding of mechanical and standardized processes</li><li>
Ability to command the english language, both written and verbal</li><li>
Strong organization skills with meticulous attention to detail</li><li>
Fluent with common MS Office programs (Word, Excel, PowerPoint)</li></ul></div> 

Compensation and Benefits<div>
Benefits</div><div>
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
<ul><li>Medical plans &gt; plan options with $0 payroll deduction</li>
<li>Family-building, fertility, adoption and surrogacy benefits</li>
<li>Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li>
<li>Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li>
<li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li>
<li>401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li>
<li>Company paid Basic Life, AD&amp;D</li><li>
Short-term and long-term disability insurance (90 day waiting period)</li>
<li>Employee Assistance Program</li>
<li>Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li>
<li>Back-up childcare and parenting support resources</li>
<li>Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; legal services, and pet insurance</li>
<li>Weight Loss and Tobacco Cessation Programs</li>
<li>Tesla Babies program</li>
<li>Commuter benefits</li>
<li>Employee discounts and perks program</li>
</ul></div><div>Expected Compensation</div><div><ul><li>
Sr Mgr Engineering - $158,400 - $237,600/annual salary</li></ul>
+ cash and stock awards + benefits for all levels
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</div> 
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Sr. Operations Manager, Manufacturing

Mac Papers and Packaging

<div>Responsible for overseeing all operational aspects of a branch distribution center. Specifically, improving branch performance, productivity, efficiency, and profitability while managing a team of managers, supervisors, and other direct reports (This is meant to be a guide. Duties may vary dependent upon management.) 
Essential Position Functions:<ul><li>
Responsible for the optimization of branch distribution processes and procedures.</li><li>
Continuously evaluate and improve operational processes to enhance productivity, reduce costs, and streamline operations with a focus on fulfillment, logistics, and customer service.</li><li>
Train, direct, and evaluate employee performance to ensure consistent adherence to branch and organizational productivity and safety goals.</li><li>
Drive continuous improvement of branch service levels through the implementation of standard operating procedures and the daily review of applicable reports utilizing key performance indicators (KPIs) including on-time delivery, order fill rate, warehouse efficiency and driver route performance.</li><li>
Oversee the management of fleet/equipment repairs, and preventative and routine maintenance to ensure compliance with transportation related regulations (OSHA, DOT) and adherence to company standards and policies.</li><li>
Champion a customer-focused approach by collaborating with departments throughout the organization and leading investigations to resolve and address root cause of service-related inquiries.</li><li>
Analyze and review monthly P&amp;L to identify trends and opportunities to implement process improvement and cost reduction strategies that will lead to the optimization of branch financial performance.</li><li>
Promote safe work behaviors, activities, and conditions by conducting safety audits, leading branch safety meetings, and championing company safety initiatives.</li><li>
Actively promote safe driving behaviors and manage performance through direct observation, driver safety programs, and reviews of telematic data (if available).</li><li>
Other duties as required.</li></ul> 
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Education and/or Experience:<ul><li>
High school diploma or GED required.</li><li>
Bachelor&rsquo;s degree in management, Logistics, Business, or related field, or equivalent years of relevant work experience.</li><li>
10+ years&rsquo; operational experience in a logistics or distribution environment, with minimum of 7 years at supervisory or management level.</li><li>
Self-motivated and able to motivate others.</li><li>
Working knowledge of budgets, forecasting and metrics. Strong analytical skills</li><li>
Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.</li><li>
Must be able to efficiently use a Windows-based computer.</li><li>
Ability to prioritize and complete assignments accurately and in a timely manner.</li><li>
Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.</li><li>
Strong interpersonal, organizational, oral, and written communications skills.</li><li>
Must be able to read and communicate in English, for safe and effective performance of the job and business operations.</li><li>
Must be able to work alone, and with a team.</li><li>
Must be able to pass a drug screen and criminal background check.</li></ul>
Work Environment:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands<ul><li>
Regularly required to walk and stand continuously for long periods of time.</li><li>
Talk or hear, both in person and by telephone.</li><li>
Reach with hands and arms.</li><li>
Specific vision requirements include close vision, distance vision and the ability to adjust focus.</li><li>
Lift up to 50 lbs.</li><li>
Ability to push/pull/leverage up to 75lbs.</li></ul>
Mental Demands<ul><li>
Regularly required to use written and oral communication skills.</li><li>
Will interact regularly with managers and staff.</li><li>
Must be able to work independently with little supervision.</li></ul>
Work Environment<ul><li>
Employee works in both office and warehouse environment where noise levels will vary.</li></ul>
Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.</div>

Sr. Operations Manager

The Home Depot

<div>Position Purpose:
The Sr. Analyst, Site Operations is part of The Home Depot&rsquo;s Interconnected Experience (IX) team and plays a key role in monitoring and maintaining the health of our website and mobile app. This role serves as a critical link between the business, product management, technology, call centers, and product vendors to quickly identify and resolve customer experience issues. 
Key Responsibilities:<ul><li>
35% Build Relationships- Collaborate with Business product management, Vendors, Voice of the Customer, and IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address. Closely work with Customer Service Representative teams and appropriate tools (VoC) to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution.</li><li>
35% Single Point of Contact for Site-Proactively identify site related issues and drive for quicker resolutions based on the severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues with Technology, Vendor and Product teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues.</li><li>
10% Communication-Communicate to all levels of business, IT and vendor teams.</li><li>
20% Process Oriented - Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure they are met.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position reports to Sr. Manager Site Operations.</li><li>
This position has 0 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree in business administration, related field, or equivalent experience</li><li>
4+ years of eCommerce website engineering and/or operations experience</li><li>
Experience managing website business metrics.</li><li>
Proficiency with analytics tools for monitoring customer experience (e.g., Quantum Metrics, Embrace)</li><li>
Strong understanding of business operations and processes</li><li>
Solid knowledge of end-to-end purchase flow, customer journey, and fulfillment types</li><li>
Experience in customer-focused eCommerce roles</li><li>
Background in online retail with ability to communicate performance insights to leadership</li><li>
Experience collaborating with Product Management and Engineering teams</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Strong customer centric focus</li><li>
Self Motivated</li><li>
Ability to identify opportunities to automate</li><li>
Proven track record of taking ownership and driving meaningful results</li><li>
Exceptional interpersonal, communication skills</li><li>
Ability to collaborate and work with team</li><li>
Street smarts and willingness to roll up your sleeve and do what's necessary</li></ul></div>

Sr Manager Operations Process

<div>Position Purpose:
Operations Process Sr. Managers are involved in the management of processes, overseeing multiple projects and process areas within Consultative Selling. 
 
Key Responsibilities:<ul><li>
30% - Manage Core Operational Projects - Manages, drives and delivers core operational projects focusing on systems integrations/enhancements and/or process improvements. Subject matter expert on system and processes pertaining to the organization. Creates and maintains project deliverables through planning and schedules, meeting quality of output, schedule and budget parameters.</li><li>
20% - Provides guidance and training - Provides guidance and training specific to area of expertise. Assists in collaborating findings from data and making recommendations. Demonstrates proficiency of specific processes both orally and in writing presentations. Subject matter expert regarding operations and processes within the Services Business</li><li>
20% - Provides Resources and input on major process improvements - Guides organization on best-in-class technology, processes and tools associated with benchmarking other companies. Maintains vendor relationships and seeks out additional partners amongst industry and business leaders. Stays abreast of the competitive landscape, consumer data for their areas of expertise. Provides input and resources in driving major process improvement initiatives for the Services Business.</li><li>
30% - Strategic Planning - Develops and implements changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business. Communicates effectively at all levels and ensures actions and deliverables are completed in an excellent fashion.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Sr. Director Services Strategy</li><li>
This Position has 5+ Direct Reports</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul> 
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Professional experience in operations management and process management</li><li>
Intellectual curiosity</li><li>
Self-starter</li><li>
Project management skills</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
8</li></ul> 
Preferred Years of Work Experience:
<ul><li>8</li></ul> 
Minimum Leadership Experience:
<ul><li>4</li></ul> 
Preferred Leadership Experience:
<ul><li>7</li></ul> 
Certifications:
None 
<ul><li>
</li></ul>Competencies:
<ul><li>Business Insights</li><li>
Collaborates</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Strategic Mindset</li><li>
Excellent written and verbal (presentation) communication skills.</li><li>
Ability to manage multiple projects and demands.</li><li>
Strong business, functional and/or store knowledge.</li><li>
Strong quantitative skills such as statistics and data analysis.</li><li>
Strong operations, retail and/or field experience.</li><li>
Ability to form strong technical and field partnerships with internal and external contacts.</li></ul></div>

<div>Position Purpose:
The Sr. Manager Pro Experience will serve as a key role supporting the Home Depot Pro strategic growth initiatives. The Sr. Manager Pro Experience will have responsibility for ownership of a subset or multiple subsets of an initiative, leading a team or working with cross-functional teams responsible for developing, testing, executing and driving strategic initiatives that bring value to Home Depot Pro Customer. The Sr. Manager role will identify, analyze and deliver compelling customer insights that drive clear business actions and outcomes. They will champion a best-in-class Pro customer experience across all channels and platforms. The role will partner with multiple cross-functional departments to ensure seamless alignment on initiatives. Strong leadership skills, communication and analytical ability is critical to the role. This role will work in a cross-functional environment leading respective workstreams to meet business priorities. 
Key Responsibilities:<ul><li>
20% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise</li><li>
20% Develop Recommendations - Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team (store leaders and associates, merchants, internal and external teams, vendors, etc.)</li><li>
40% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement</li><li>
20% Project Management - Responsible for leading teams to drive the creation and implementation of new initiatives using diverse problem-solving methodologies; May work on medium to large initiative-specific projects within workstreams; Effectively communicates projects and recommendations through accurate documents and presentations; Has the ability to present and deliver to a wide variety of stakeholder including executive leaders and sponsors</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position typically reports to Director or Sr. Director</li><li>
This position has 4-5 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Proficient with data mining software (e.g., IBM Cognos Business Intelligence, Hadoop)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to develop and apply advanced mathematical/statistical techniques</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Demonstrated project management skills</li><li>
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li><li>
Consulting and/or retail experience</li><li>
5+ years of previous leadership experience</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
6</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Decision Quality</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Ensures Accountability</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Develops Talent</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

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