sre engineer

Encora

<div><p>SRE Principal Engineer</p>
<p></p>
<p>Important Information</p>
<p>
Location: Hyderabad, Bangalore</p>
<p></p>
<div>Job Description The Software Site Reliability Engineer ensures that enterprise-wide systems are reliable, scalable, and performant by relentlessly measuring and improving environments. They lead and guide teams to implement new software and system capabilities, enhance code, and optimize processes and tools. Leveraging infrastructure and software engineering expertise, they build reliable solutions from inception or refactor legacy systems for improved reliability. Success is driven by data, customer satisfaction, and empowering teams to achieve excellence.<br>
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES<br>
<ul><li>Develop Software: Build highly available, reliable and scalable SaaS Cloud-Based solutions</li><li>Drive Reliability: Lead efforts that enhance system reliability and operational efficiency</li><li>Design Guidance: Contribute and guide the design of performant, reliable, and scalability capabilities</li><li>Produce Insights: Instrument systems &amp; applications to deliver monitoring and alerting insights</li><li>Mentorship: Foster a culture of reliability by mentoring, training &amp; guiding SRE principles and practices</li><li>Incident Management: Manage and leading incidents to restore service to quickly to customers</li><li>Improve Systems: Lead root cause analysis sessions which mature software systems and teams</li><li>Proactive Resolution: Monitor and guide teams in anomalies detection and response.</li><li>Standards &amp; Practices: Develop, publish &amp; guide use in reliability and incident management practices</li><li>Technical Leadership: Lead projects, ensuring solutions align with organizational goals.</li><li>Improve Practice: Document engineering &amp; operations case studies refining SRE practices.</li><li>CI/CD Scale: Drive construction of platform reliability components usable by CICD delivery pipelines</li><li>Agile Practices: Participate in planning, prioritization, and breakdown of team deliverables.</li></ul></div>
<div>
KNOWLEDGE, SKILLS AND ABILITIES Candidate must possess Advanced proficiency of the following:<br>
Technical<br>
<ul><li>Design and delivery of highly reliable SaaS solutions hosted in AWS, Azure, OCI, or GCP</li><li>Software Development frameworks using Java, Spring Boot, .NET Core, MVC, JavaScript</li><li>Designing and delivering highly observed, reliable and recoverable enterprise event-driven systems</li><li>Observability and monitoring experience with Open Telemetry, Datadog, and CloudWatch</li><li>Infrastructure, application and synthetic monitoring and alerting techniques and patterns</li><li>Institutionalization of application and system metrics with KPIs, SLIs and SLOs</li><li>Observable and reliable relational storage solutions with Postgres, MSQL, or similar</li><li>Observable and reliable non-relational database technologies and cloud storage like AWS S3</li><li>Observable and reliable containerization apps in Kubernetes, Argo CD, Helm and TF</li><li>CI powered performance and synthetics augmenting shift-left testing strategy methods</li><li>CD experience using GitHub Actions, Terraform, Go, PowerShell and/or Python</li><li>Exposure to AI automation paired programing with GitHub Copilot or similar tools</li><li>Scaling application optimization for Network, Memory and IO performance concerns</li></ul>
Interpersonal<br>
<ul><li>Results-oriented and customer-focused, acting with urgency and purpose.</li><li>Ability to make data-driven decisions guided by commitment to customer outcomes.</li><li>Strong time management and cross-team partnership ensuring alignment in commitments.</li><li>Adaptive verbal and listening skills, being clear and concise while practicing empathy to foster trust and provide meaningful feedback.</li><li>Strong written and presentation skills, representing various viewpoints.</li><li>Passionate hunger for learning and applying emerging technologies.</li><li>Proven ability to root cause system issues and create/own remediation plans.</li></ul></div>
<div>
EDUCATION and TRAINING<br>
<ul><li>An undergraduate degree, preferably in Computer Science or a similar technical degree.</li><li>7+ years of experience in a Site Reliability role.</li><li>4+ years of experience in a Software Development role in a production SaaS environment.</li></ul></div>
<p></p>
<p>About Encora</p>
<p>
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering &amp; Application Modernization, Data &amp; Analytics, Digital Experience &amp; Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI &amp; LLM Engineering, among others.</p>
<p>
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.</p></div><p></p>

SRE Principal Engineer

myZoi

<div><span style="font-size: 11px;">About the Role</span></div><div><span style="font-size: 11px;">We're looking for a talented DevOps, DBA and SRE Engineer to join myZoi and help ensure our cloud-native, regulated fintech application maintains excellent reliability, performance, and security. In this role, you'll bridge the gap between development and operations, implementing robust automation, monitoring, and incident response processes that support our mission of financial inclusion.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Key Responsibilities</span></div><div><span style="font-size: 11px;">Design, implement, and maintain infrastructure as code for our cloud-native platform on AWS</span></div><div><span style="font-size: 11px;">Create and optimize CI/CD pipelines for reliable, consistent deployments using Argo, GitHub, Jenkins, Sonar and other best of breed tooling</span></div><div><span style="font-size: 11px;">Implement comprehensive monitoring and alerting systems to ensure platform health</span></div><div><span style="font-size: 11px;">Drive incident management processes and conduct thorough postmortems</span></div><div><span style="font-size: 11px;">Collaborate with development teams to improve application reliability and performance</span></div><div><span style="font-size: 11px;">Establish SLOs/SLIs and track reliability metrics</span></div><div><span style="font-size: 11px;">Work on Continuous Improvement SRE and TechOps processes and rituals</span></div><div><span style="font-size: 11px;">Implement security best practices and ensure compliance with financial regulations</span></div><div><span style="font-size: 11px;">Automate routine operational tasks to improve efficiency and reduce human error</span></div><div><span style="font-size: 11px;">Contribute to capacity planning and cost optimization efforts</span></div><div><span style="font-size: 11px;">Configure and maintain our Datadog and CloudWatch observability stack across AWS environments</span></div><div><span style="font-size: 11px;">Design and implement custom metrics, dashboards, and alerts in Datadog to provide visibility into system health</span></div><div><span style="font-size: 11px;">Establish effective log management and analysis workflows to support troubleshooting</span></div><div><span style="font-size: 11px;">Manage complex multi-account infrastructure and access best-practices</span></div><div><span style="font-size: 11px;">Manage complex networking configuration</span></div><div><span style="font-size: 11px;">Manage AWS infrastructure including EKS, RDS, DirectConnect, Dynamo, Control Tower</span></div><div><span style="font-size: 11px;">Required Skills &amp; Experience</span></div><div><span style="font-size: 11px;">8+ years of experience in SRE, DevOps, or platform engineering roles</span></div><div><span style="font-size: 11px;">Strong knowledge of cloud platforms (AWS) and containerization technologies</span></div><div><span style="font-size: 11px;">Knowledge os AWS Networking, VPCs, Peering, Security Groups, MPLS, VPN</span></div><div><span style="font-size: 11px;">Experience with infrastructure as code tools (Terraform, CloudFormation, or equivalent)</span></div><div><span style="font-size: 11px;">Proficiency in at least one programming/scripting language (Python, Go, or TypeScript preferred)</span></div><div><span style="font-size: 11px;">Experience implementing and maintaining CI/CD pipelines, ArgoCD, Github, Jenkins</span></div><div><span style="font-size: 11px;">Strong understanding of monitoring tools and observability practices</span></div><div><span style="font-size: 11px;">Hands-on experience with Datadog for infrastructure monitoring, APM, and log management</span></div><div><span style="font-size: 11px;">Knowledge of security principles for cloud-native applications</span></div><div><span style="font-size: 11px;">Experience with container orchestration systems (Kubernetes)</span></div><div><span style="font-size: 11px;">Background in incident management and problem resolution</span></div><div><span style="font-size: 11px;">Experience with AWS CloudWatch metrics and integration with third-party observability platforms</span></div><div><span style="font-size: 11px;">Experience in Agile delivery, Jira, Confluence</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Preferred Qualifications</span></div><div><span style="font-size: 11px;">Experience working with fintech or other regulated applications</span></div><div><span style="font-size: 11px;">Knowledge of financial compliance requirements (e.g., PCI DSS, CISv8)</span></div><div><span style="font-size: 11px;">Experience implementing Zero Trust security models</span></div><div><span style="font-size: 11px;">Familiarity with service mesh technologies</span></div><div><span style="font-size: 11px;">Background in performance optimization and capacity planning</span></div><div><span style="font-size: 11px;">Experience with chaos engineering principles</span></div><div><span style="font-size: 11px;">Advanced Datadog skills, including creating custom agents and integrations</span></div><div><span style="font-size: 11px;">Experience implementing distributed tracing across microservices</span></div><div><span style="font-size: 11px;">Experience with Jira</span></div>

DevOps and DBA Engineer

Realign

<div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Job Title:</b> Observability Engineer &ndash; Dynatrace &amp; BigPanda<br>
<b>Location:</b> Maclean, VA<br>
<b>Employment Type:</b> Contract</div><div></div><div><b><br>
Job Summary:</b><br>
We are seeking a highly skilled Observability Engineer to design, implement, and manage enterprise-grade monitoring and incident response frameworks. The ideal candidate will have hands-on experience with <b>Dynatrace</b> and <b>BigPanda</b>, strong troubleshooting skills, and the ability to drive observability strategy across cloud-native and on-premise environments.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><div>
Develop, configure, and maintain monitoring solutions using <b>Dynatrace</b>, <b>BigPanda</b>, and related observability tools.</div><div>
Integrate alerts, metrics, and logs into a centralized incident management system.</div><div>
Design and implement automated event correlation, root cause analysis, and proactive alerting mechanisms.</div><div>
Collaborate with DevOps, SRE, and application teams to improve system reliability and performance.</div><div>
Create dashboards, reports, and KPIs to track system health and incident trends.</div><div>
Continuously optimize monitoring coverage and observability best practices across multi-cloud environments (AWS, Azure, GCP).</div><div>
Support on-call rotations and incident response efforts.</div></ul><div><b>
Required Skills &amp; Qualifications:</b></div><ul><div>
Hands-on experience with <b>Dynatrace</b> (APM, infrastructure monitoring, synthetic monitoring).</div><div>
Proficiency in <b>BigPanda</b> for event correlation and incident management.</div><div>
Strong understanding of monitoring frameworks, logging, and metrics collection (Prometheus, Grafana, ELK stack).</div><div>
Experience with cloud platforms (<b>AWS</b>, <b>Azure</b>, or <b>GCP</b>) and container orchestration (<b>Kubernetes</b>, <b>Docker</b>).</div><div>
Strong scripting skills (Python, Bash, or PowerShell) for automation and integration.</div><div>
Solid problem-solving skills and experience with incident response workflows.</div><div>
Familiarity with ITSM tools (ServiceNow, Jira) is a plus.</div></ul><p></p>
<p>Required Skills</p>
<p>AWS ENGINEER</p> <p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

Observability Engineer Dynatrace & BigPanda-1

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
BizOps Engineer II<p></p>
Overview<br>
Monitor and manage system reliability performance, ensuring systems meet SLOs.<br>
Communicate reliability concerns and their potential impact with key stakeholders.<br>
Promote the prioritization of reliability throughout the software development life cycle.<br>
Design, code, test, and deliver solutions to automate manual operations.<br>
Participate in on-call rotations, provide support for SRE systems, and lead or participate in post-mortem incident analysis.<br>
Key Responsibilities:<br>
Demonstrate and innovate SRE practices by collaborating with stakeholders to implement important SRE principles and objectives and create new practices where applicable.<br>
Partner with product and platform teams to define and track service level objectives (SLOs) and indicators (SLIs).<br>
<br>
Engage in system design, capacity planning, and architecture discussions to ensure operational requirements are met.<br>
Share lessons learned and best practices regarding reliability and performance with stakeholders and team members.<br>
Assist in training and mentoring fellow junior SREs to ensure best practices are followed and scaled within the organization.<br>
Pursue continuous improvement opportunities to stay up to date on SRE methods and trends and participate in organizational learning initiatives.<br>
Support governance and ensure compliance with policies by collaborating with security, compliance, and other teams.<br>
Respond promptly to requests for assistance from technical customers, providing engineering support and best-practice guidance.<br>
Adhere to and suggest improvements to standard operating procedures, advocate for automation and workflow optimization.<br>
Operational Resiliency Architect:<br>
Support application health, performance, and capacity.<br>
Assist in system design consulting, capacity planning, and launch reviews.<br>
Collaborate with development and product teams to establish monitoring and alerting strategies. DevOps/Automation:<br>
Engage in development, automation, and business process improvement.<br>
Support CI/CD pipelines and promote software into higher environments.<br>
Increase automation and tooling to reduce manual intervention.<br>
ITSM Practices:<br>
Analyze ITSM activities and provide feedback to development teams on operational gaps or resiliency concerns.<br>
Perform root cause analysis of incidents and work with development teams to resolve issues.<br>
Preferred Skills and Experience:<br>
Coding experience in one or more programming languages such as Java, Python, or Go.<br>
Familiarity with cloud platforms like AWS, Azure, or GCP.<br>
About you<br>
Experience with Message Queue (MQ) technologies like RabbitMQ, Kafka, or similar technologies.<br>
Experience with observability tools like Splunk, Dynatrace, Prometheus, or Datadog.<br>
Knowledge of industry-standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, and Artifactory.<br>
Understanding of client-server relationships, network concepts, and operating system navigation.<br>
Familiarity with Kubernetes and configuration management tools.<br>
General Skills and Competencies:<br>
Ability to work with development, operations, and product teams.<br>
Strong verbal and written communication skills, including the ability to explain technical issues to non-technical audiences.<br>
Critical thinking skills and a proactive approach to problem-solving.<br>
A mindset geared towards continuous improvement and learning.<br>
Ability to work effectively in a team and share best practices<p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

BizOps Engineer II

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.</p><div><p>
As a Principal Site Reliability Engineer at JPMorgan Chase within the AI/ML &amp; Data platform team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products&rsquo; design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.</p><p><b>
Job responsibilities</b></p><ul><li>
Demonstrate expertise in application development and support with multiple technologies such as Databricks, Snowflake, AWS, Kubernetes, etc.</li><li>
Coordinate incident management coverage to ensure effective resolution of application issues.</li><li>
Collaborate with cross-functional teams to perform root cause analysis and implement production changes.</li><li>
Mentor and guide team members to foster innovation and strategic change.</li><li>
Develop and support AI/ML solutions for troubleshooting and incident resolution.</li></ul><p>
</p></div><div><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification on SRE concepts and 5+ years applied experience</li><li>
Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform</li><li>
Proficiency in running production incident calls and managing incident resolution.</li><li>
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others</li><li>
Strong understanding of SLI/SLO/SLA and Error Budgets</li><li>
Proficiency in Python or PySpark for AI/ML modeling.</li><li>
Must be able to reduce toil by building new tools to automate repeated tasks.</li><li>
Hands-on experience in system design, resiliency, testing, operational stability, and disaster recovery</li><li>
Understanding of network topologies, load balancing, and content delivery networks.</li><li>
Awareness of risk controls and compliance with departmental and company-wide standards.</li><li>
Ability to work collaboratively in teams and build meaningful relationships to achieve common goals.</li></ul><div>
</div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li>
SRE or production support role with AWS Cloud, Databricks, Snowflake or similar Technologies.</li><li>
AWS and Databricks certifications.</li></ul></div>
<b>ABOUT US</b></div>

Senior Lead SRE - Databricks

Microsoft

<div>
 Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team&rsquo;s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
 <br/>
 <br/>
 We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.  Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, &ldquo;Azure the safest and most reliable Cloud&rdquo;.
 <br/>
 <br/>
 We are the Azure Reliability team; a multidisciplinary engineering organization committed to making Azure the world&rsquo;s safest and most reliable cloud. For Azure&rsquo;s most critical services and products, we apply a Site Reliability Engineering (SRE) approach. Our software engineers work closely with product teams to enhance availability, reliability, observability, and operability across our planet-scale systems.
 <br/>
 <br/>
 We prioritize long-term platform improvements through engineering over repetitive manual tasks. Increasingly, we leverage AI to amplify our ability to scale reliability across Azure. Our teams contribute to product architecture, share knowledge and code, and focus on building reusable solutions that benefit multiple teams and services.
 <br/>
 <br/>
 As the SRE discipline evolves, we continuously learn from industry peers and contribute to its advancement by innovating within our group and sharing our insights publicly. Our team brings diverse professional backgrounds, both traditional and non-traditional, and we&rsquo;re committed to growing diversity. We believe that an inclusive environment where everyone feels safe to contribute leads to better teams, better products, and a better workplace. We&rsquo;re not looking for people who know it all; we&rsquo;re looking for those eager to learn it all. If you thrive on collaboration, embrace challenges, and see mistakes as opportunities to grow, we&rsquo;d love to meet you.
 <br/>
 <br/>
 Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
 <br/>
 <br/>
 <strong>
  Company Culture Statement
  <br/>
  <br/>
 </strong>
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Billions of users across the world rely on our products, and to meet this demand we design and implement world-class distributed systems.
 <br/>
 <br/>
 As a Software Engineer in one of our Azure SRE teams, you will be responsible for improving the reliability of key Azure products.
 <br/>
 <br/>
 The Azure SRE key focus areas are:
 <br/>
 <br/>
 <ul>
  <li>
   Defining system reliability goals through Service Level Objectives (SLOs). Enhancing production posture with targeted improvements in observability and operability (telemetry, alerting, incident/change management, safe deployment practices).
  </li>
  <li>
   Building reusable automation and processes that help multiple teams meet their reliability goals. Influencing product architecture and roadmaps to ensure customer-experienced reliability is a core design principle.
  </li>
  <li>
   Contributing directly to product code to achieve reliability outcomes. Leveraging AI to proactively detect anomalies, predict incidents, and automate operational workflows - scaling reliability efforts across complex systems.
   <br/>
   <br/>
  </li>
 </ul>
 We are looking for engineers passionate about the above areas who are also interested in:
 <br/>
 <br/>
 <ul>
  <li>
   Designing and developing large-scale distributed software services and solutions. Delivering &ldquo;best-in-class&rdquo; engineering by ensuring services are modular, secure, reliable, testable, diagnosable, observable, and reusable.
  </li>
  <li>
   Collaborating with internal and external partners to support team goals. Balancing pragmatism with vision - driving continuous improvements in process and codebase. Building automation to prevent or remediate service issues before they impact users.
  </li>
  <li>
   Driving innovation in large-scale operations by applying cutting-edge AI tools and techniques to reduce operational toil and scale reliability engineering across complex systems.
  </li>
  <li>
   Gaining a working understanding of Microsoft businesses and contributing to cohesive, end-to-end user experiences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  </li>
  <li>
   OR equivalent experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with modern distributed software design patterns and cloud systems architecture, including microservices, containers, load balancing, queuing, caching.
  </li>
  <li>
   Proven track record in building, shipping, and operating reliable solutions.
  </li>
  <li>
   Proficiency in programming languages like C#/Java/Python.
  </li>
  <li>
   Experience with data technologies (SQL/NoSQL/etc.).
  </li>
  <li>
   Experience with Azure is a plus.
  </li>
  <li>
   Experience in AI adoption with tools like GitHub Copilot, Azure OpenAI and custom copilots to streamline development and reduce toil.
   <br/>
   <br/>
  </li>
 </ul>
 #EiP
 <br/>
 <br/>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>


Software Engineering

Qure.ai

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  <strong>
   Job Title:
  </strong>
  Site Reliability Engineer (Ankara, Turkey)
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Engineering
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Ankara, Turkey
 </p>
 <p>
  <strong>
   Years of Experience:
  </strong>
  4+ years
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
 </p>
 <p>
  <strong>
   Key Relationships
  </strong>
  : Technical Project Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a talented and experienced Site Reliability Engineer to join our team in Ankara, Turkey. This role has a dedicated focus on supporting projects in Turkey and the broader Middle East region. We need a versatile, energetic, and resourceful engineer who is both technically proficient and an excellent communicator. You will be responsible for ensuring the reliability, scalability, and performance of our software systems. You will collaborate with cross-functional teams to build and maintain a highly available infrastructure for our AI healthcare solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Work closely with customers in the region to debug and solve deployment and support issues.
  </li>
  <li>
   Provide L1 and L2 support by monitoring system health, triaging alerts, and handling incidents.
  </li>
  <li>
   Build and optimize reliable services that enable swift and scalable product delivery.
  </li>
  <li>
   Automate environment setup and configuration for customer deployments across various platforms.
  </li>
  <li>
   Implement and maintain monitoring, alerting, and logging systems for proactive issue detection.
  </li>
  <li>
   Collaborate with engineering, DevOps, and security teams to ensure system integrity and compliance.
  </li>
  <li>
   Own communication for production issues with internal teams and external stakeholders.
  </li>
  <li>
   Continuously push the production standard forward and develop a customer-centric support culture.
  </li>
  <li>
   Support and troubleshoot configuration and environment setup issues across customer sites.
  </li>
  <li>
   Maintain system documentation, runbooks, and operational procedures to streamline support processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills and Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Fluency in both Turkish and English is required.
  </li>
  <li>
   Willingness and ability to travel domestically and internationally as required.
  </li>
  <li>
   Bachelor's degree in computer science, Engineering, or related field.
  </li>
  <li>
   4+ years of experience in SRE, DevOps, or technical support roles.
  </li>
  <li>
   Excellent technical troubleshooting and analytical skills.
  </li>
  <li>
   Proficiency with Linux environments, basic scripting, and containerization tools (e.g., Docker).
  </li>
  <li>
   Familiarity with monitoring/logging platforms like Datadog, ELK, Prometheus, or similar.
  </li>
  <li>
   Understanding of cloud infrastructure (preferably AWS) and basic networking concepts.
  </li>
  <li>
   Basic programming knowledge in any language.
  </li>
  <li>
   Demonstrated knowledge of SQL.
  </li>
  <li>
   Experience with FHIR (Fast Healthcare Interoperability Resources) standards.
  </li>
  <li>
   Strong communication skills, especially in client-facing scenarios.
  </li>
  <li>
   Ability to work independently within a remote.
  </li>
  <li>
   Ability to collaborate effectively with cross-functional teams across time zones.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   At Qure.ai
  </strong>
 </p>
 <p>
  You will be part of a rapidly growing, innovative company that is making a significant impact on global healthcare. We offer a competitive salary, comprehensive benefits, and the opportunity to work alongside some of the best minds in the industry. Join our dynamic team for substantial professional growth and leadership opportunities in a supportive and fast-paced environment, where you have the chance to grow with a young and forward-thinking company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Inclusive workspace:
  </strong>
 </p>
 <p>
  https://wiki.qure.ai/share/2c7c172f-3650-4fbc-8ba6-10b10e166cc1
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   By submitting your information and application, you confirm that you have read and agree to the Applicant Privacy Policy:
  </strong>
 </p>
 <p>
  https://www.qure.ai/applicant-privacy-policy
 </p>
</div>


Site Reliability Engineer (Ankara, Turkey)

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