staff services manager

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Senior Engagement Manager
</div></div><br>
<div><div><b>Role Designation </b></div><div>Senior Manager / Senior Manager &ndash; Client Services</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Client Services</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Group Senior Manager - Client Services</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Associate Business Development Manager/ Associate Senior Manager - Client Services/ Associate Sales Manager</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 ~ $80M per year across small, medium and large accounts.</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 Number of Direct reports : 1 AEM and 1 EM. Likely to expand in future</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Frankfurt, Germany</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<br>
<div></div><div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Group Senior Manager - Client Services, Associate Senior Manager - Client Services/ Business Development Associate , All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, and NBD team.</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit &amp; compliance), Alliance partners, and other contractors (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div></div><br>
<b>
Educational Qualification* and Experience Requirements</b><br>
<br>
10<div><div><div>
Senior Manager / Senior Manager &ndash; Client Services</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div> 11</div><div><b> Career Stream
</b></div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>10<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> 14</div><div> Global Markets</div></div><br>
</div>
1<div><div><div>
Global Markets</div></div><br>
<div><div>
</div></div><br>
</div><div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Market Development and Prospecting</b></li></ul>
The Senior Manager &ndash; Client Services analyses the current accounts and target prospects to identify right set of Buyers, their buying patterns and help tailor offerings, solutions for specific industry segment, account. S/He is responsible for reaching out to identified target Buyers through multiple levers, such as Cold-calling, partnerships, events<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Senior Manager &ndash; Client Services will navigate the account to identify varied kinds of deals in the account <b>in order to</b> increase Infosys' revenue and market share.<br>
<ul><li><b>Proposal Development, Negotiation and Closure
</b></li></ul>The Senior Manager &ndash; Client Services will form pursuit team across Infosys internal units / external partners if needed. S/He positions client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various BUs based on competitive intelligence, future potential, positioning with client. S/He sets up and facilitates proposal-coaching sessions between client and pursuit team's technical / domain experts and drives the proposal to closure.
<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Senior Manager &ndash; Client Services facilitates the discussion between Client and Infosys teams involved in contracting (Legal, Data Privacy..), and acts as the point-of-escalation if needed, <b>in order to</b> ensure quick closure of the contract with acceptable level of risk to Infosys.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Senior Manager &ndash; Client Services develops the Account Plan in conjunction with the other stakeholders (Service line/HBU mix, revenues, profitability. S/He will develop relationship map, and market share analysis. S/He communicates and executes as per the A/c plan; and conducts periodic review of the plan with higher Management in Infosys <b>in order to</b> grow in the Account as per plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Senior Manager &ndash; Client Services identifies the right contacts within the client organization, secures meetings with the clients appropriately; sets appropriate agenda (client context, pain points, industry / competitive context, Infosys value proposition). S/He anchors meetings and closes any opportunities generated. S/He reviews meeting material <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner.<br>
<ul><li><b>Account Operations</b></li></ul>
The Senior Manager &ndash; Client Services signs off on SOWs / Contracts and follows up with the client to sign off on the SOWS. S/He is responsible for Collections of AR.
<br>
<ul><li><b>Relationship Management</b></li></ul>
The Senior Manager &ndash; Client Services handles customer complaints about project executions across IBU delivery and HBUs, as well as negotiates on MSAs and SOWs (which the Commercial Senior Manager leads). S/He identifies and recommends the right Infosys executives (starting with Segment Heads) with whom the client can connect; sets up meetings and sets the right expectations. S/He sets up periodic reviews with important customer stakeholders as per the pre-agreed format.<br>
<br>
<b>Knowledge, Skills required for the role</b><br>
<br>
<b><i>Knowledge: </i></b>Knowledge of outsourcing business, cost &amp; revenue drivers for an IT organization, Business case creation, Financial ratios and analyses (IRR, NPV, ROCE etc.), Statistical analyses (regression, correlation, mean, median, mode, frequency distributions), and knowledge of legal &amp; contracting issues.<br>
<br>
<b><i>Skills: </i></b>Effective and structured communication skills (consultative skills combined with business case creation knowledge), conflict resolution / consensus building skills within Infosys as well as with partners / clients. Problem solving skills, negotiation skills, and commercial acumen. Identification of the political landscape, leadership skills, presentation skills and relationship-building skills (a good sense of humor is an advantage).<br>
<br>
<b>Performance Measures</b><br>
<ul><li><b>Revenue Growth, Revenue from New Relationships, Number of Large Deals Closed, Customer Satisfaction Index,</b></li></ul></div>

Senior Manager - Client Services - FS - Riyadh

Anand Surgical hospital PVT LTD

<p><b>Department: </b>Nursing Services</p><p><b>Reports To: </b>Nursing Superintendent / Nursing Matron / Hospital Administrator</p><p><b>Job Summary: </b>Responsible for supervising nursing staff, ensuring quality patient care, maintaining nursing standards, and ensuring smooth functioning of the assigned ward/unit.</p><p><b>Key Responsibilities: </b></p><p>&middot; Supervise and guide staff nurses and nursing assistants.</p><p>&middot; Ensure safe and quality patient care.</p><p>&middot; Prepare and manage duty roster.</p><p>&middot; Maintain ward discipline, cleanliness, and infection control.</p><p>&middot; Ensure proper documentation and nursing records.</p><p>&middot; Coordinate with doctors and other departments.</p><p>&middot; Ensure availability of medicines and consumables.</p><p>&middot; Handle emergencies and critical situations.</p><p>&middot; Ensure compliance with NABH and hospital policies.</p><p>&middot; Report incidents and participate in quality improvement.</p><p><b>Qualification: </b>GNM / B.Sc Nursing with valid nursing registration.</p><p><b>Experience: </b>Minimum 3&ndash;5 years clinical experience; supervisory experience preferred.</p><p><b>Skills:</b></p><p>&middot; Leadership and supervision</p><p>&middot; Communication skills</p><p>&middot; Clinical knowledge</p><p>&middot; Decision-making ability</p><p>&middot; Emergency handling</p><p><b>Accountability: </b>Responsible for patient care quality, ward management, and staff supervision.</p><p>If interested then plz contact us:- 9316992411 &amp; hranandsurgicalhospital@gmail.com.</p><p>Thanks.</p><p>Job Type: Full-time</p><p>Pay: ₹20,000.00 - ₹35,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

Urgent opening for Nursing Incharge- Memco, Ahmedabad

Adventist Health

<div><p>Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.
</p><p>Job Summary:
</p><p>Creates an environment where front line nurses and ancillary staff provide whole person care that is safe, complication free, and optimizes functional independence for each patient. Maintains a highly-visible presence on the unit. Collaborates closely with staff, charge nurses, physicians, and other department leaders to ensure that clinical operations are efficient and effective, and achieve high patient/family/staff satisfaction. Supervises and directs the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment.Schedules, leads, and coordinates the daily activities of a defined unit on an assigned shift. Assists leadership in accomplishing unit and organizational goals.
</p><p>Job Requirements:
</p><div><p>Education and Work Experience:
</p><ul><li>Bachelor's Degree in nursing or equivalent combination of education/related experience: Required
</li><li>Master's Degree: Preferred
</li><li>Five years' technical experience: Preferred
</li><li>One year's leadership experience: Preferred
</li><li>Two years' experience of acute care nursing in hospital setting: Preferred
</li></ul></div><div><p>Licenses/Certifications:
</p><ul><li>Registered Nurse (RN) licensure in the state of practice: Required
</li><li>Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS OR HS-BLS OR RQIBLS) certification: Preferred
</li><li>National specialty certification in area of expertise or in nursing administration: Preferred
</li></ul></div><div><p>Facility Specific License/Certifications:
</p><ul><li>AHA-BLS or ARC-BLS: Required
</li></ul></div><div><p>Essential Functions:
</p><ul><li>Builds a high performing clinical work team by recruiting and retaining skilled professional staff. Builds a strong infrastructure with designated charge nurses and unit champions. Engages staff in developing action plans for needed change to create safe, desired outcomes. Completes periodic evaluations of personnel supervised. Coaches and disciplines personnel when deems appropriate. Monitors attendance. Works closely with staff, unit champions, and the clinical educator to identify and meet educational needs. Uses consistent exercise of discretion and judgment.
</li><li>Sets and strives to achieve goals for patient safety, quality of care and compliance with regulatory requirements. Creates a culture of open communication. Develops strategies to improve patient/family, and physician satisfaction. Establishes standards of care for professional nursing practice that staff are held accountable to. Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports. Exercises discretion and independent judgment with respect to matters of significance, evaluating and comparing possible courses-of-action, and making decisions/recommendations after considering the various possibilities.
</li><li>Conducts daily rounds with physicians and other staff and actively communicates, as needed, to coordinate appropriate care for patients and families. Directs/monitors personnel in the performance of patient care activities in order to ensure adequate patient care and quality of work. Investigates and resolves patient care and operational issues, as needed. Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care as per care setting.
</li><li>Assesses the personnel requirements of the unit on a daily basis and requests additional personnel when determines they are necessary. Authorizes and assigns overtime to personnel when independently determines this to be appropriate. Completes monthly unit staff schedule on time, accurately, and in collaboration with staff members and management with minimal incidents of absence or unbalanced/short staffing events.
</li><li>Facilitates throughput through early discharge of patients, pull-ahead beds, and timely admission/transfer of patients and forecasting admission. Works with facility services to assure that the department and equipment is maintained to be safe and operational. Prevents complications of care including nosocomial infections. Conducts emergency preparedness reviews.
</li><li>Performs other job-related duties as assigned.
</li></ul></div><div><p>Organizational Requirements:
</p><p>Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
<br>
<br>
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.</p></div></div>

Manager, RN, HVU, Heart Vascular Unit, Full Time, Day Shift, St Helena

ECU Health

<div><p><b>Position Summary</b>
</p><p>The Medical Staff Specialist will support the operations of ECU Health.</p><p><b>
Responsibilities</b>
</p><ul><li>Provide documentation to support the operations of the ECU Health.<br>
<ul><li>
Primary source verification services for application elements not provided by the ECU Health CVO.</li><li>
Maintain the credentials database.
</li><li>Maintain paper files for initial appointments and reappointment for ECU Health credentialed providers.</li><li>
Provide and maintain documentation for medical staff promotions, special procedure requests, maintenance of the permanent credentials file for all practitioners, verification of maintenance of current license, DEA, and insurance for all practitioners, verification of ECU Health work history, collection of UPIN#s and communication of same.<br>
</li></ul></li><li>Provide support for ECU Health Medical Staff Office.<ul><li>
Prepare meeting agendas for Credentials and Medical Executive Committees as well as the Board of Trustees.</li><li>
Updating Cactus or Echo with validated contact and privileging information.</li><li>
Troubleshooting for physicians and providing general support.<br>
</li></ul></li><li>Provide support for surveys (managed care, regulatory &amp; Joint Commission).<ul><li>
Prepare for and provide support for surveys conducted as part of the delegated credentialing contract, as well as hospital accreditation surveys by the Joint Commission.</li><li>
Maintain credentials files.<br>
</li></ul></li><li>Other duties as assigned<ul><li>
Physician Orientation</li><li>
Maintenance of physician mailboxes
</li><li>Maintenance of doctor provider finder</li><li>
Provide documentation to support the operations of the Medical Staff Office<br>
</li></ul></li><li>Primary source verification services for application elements not provided by the ECU Health CVO.
</li><li>Maintain the credentials database.</li><li>
Maintain paper files for initial appointments and reappointment for ECU Health credentialed providers.</li><li>
Provide and maintain documentation for medical staff promotions, special procedure requests, maintenance of the permanent credentials file for all practitioners, verification of maintenance of current license, DEA, and insurance for all practitioners, verification of ECU Health work history, collection of UPIN#s and communication of same.</li><li>
Prepare meeting agendas for Credentials and Medical Executive Committees as well as the Board of Trustees.</li><li>
Updating Cactus or Echo with validated contact and privileging information.</li><li>
Troubleshooting for physicians and providing general support.</li><li>
Prepare for and provide support for surveys conducted as part of the delegated credentialing contract, as well, as accreditation surveys by the Joint Commission.</li><li>
Maintain credentials files for survey.</li></ul><p><b>
Minimum Requirements</b>
</p><ul><li>High School or equivalent- or higher</li><li>
Related Work Experience:<ul><li>
1 year to 3 years
</li><li>Hospital, medical office or managed care credentialing, Human Resource management in an office or hospital setting</li></ul></li></ul><p><b>
Pay Range</b>
</p><p>$20.28 - $29.56</p><p><b>
Other Information</b>
</p><ul><li>Onsite role at ECU Health SurgiCenter (based out of Greenville, NC)</li><li>
Monday - Friday day shift:<ul><li>
8:00 a.m. - 5:00 p.m.</li></ul></li><li>
Great Benefits</li></ul><p>
#LI-AH2</p><p><b>
ECU Health</b>
</p><p><b>About ECU Health SurgiCenter</b></p><p>
ECU Health SurgiCenter is a freestanding facility with a multi-specialty staff of approximately 200 physicians, all guided by a single goal: to provide quality outpatient surgical care in a patient- and family-centered environment. Performing more than 12,000 outpatient surgical procedures a year, the facility offers a convenientand clinically excellentalternative to inpatient hospitalization for a wide range of surgical procedures. Outpatient procedures are performed in eight modern, well-equipped suites by surgeons specializing in dental and oral surgery, orthopedics, gastroenterology, general and plastic surgery, gynecology, podiatry, neurosurgery, urology and more.</p><p><b><br>
General Statement</b>
</p><p>It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.</p><p>
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.</p><p>
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</p></div>

Medical Staff Support Specialist

Dassault Systèmes

<div><div><p>As Industry Services Manager, you will lead and transform the 3DS Industry Services organization in Turkey and Central Asia.You will be fully accountable for Services business performance and delivery excellence across the full 3DS software portfolio (3DEXPERIENCE and brand solutions).In addition to leading the Services team, you will act as the country focal point for all strategic and ongoing programs, ensuring strong governance, financial control and customer satisfaction.<br>
<br>
<b>Role &amp; Responsibilities</b><br>
<br>
1. Business &amp; Financial Leadership</p><ul><li>
Own and execute the Services Business Plan to achieve Revenue, Signings, Margin and Utilization targets</li><li>
Drive profitable growth of 3DS software &amp; services across all brands and industry domains</li><li>
Monitor and steer financial performance of all ongoing programs</li><li>
Ensure compliance with 3DS opportunity and delivery governance standards</li><li>
Contribute to forecasting, pipeline visibility and capacity planning at country level</li></ul><br>
<p></p>
Team Leadership &amp; Capability Development<br>
<ul><li>
</li></ul><ul><li>
Lead, coach and develop the Country Industry Services team across multiple solution domains</li><li>
Define and execute skills acquisition &amp; development plans (hiring, training, certification, mentoring)</li><li>
Ensure adequate coverage of competencies aligned with country pipeline and strategic accounts</li><li>
Foster a culture of accountability, ownership and delivery excellence</li><li>
Create a collaborative and performance-driven working environment</li></ul><br>
<p></p>
Program &amp; Project Governance (Country Focal Point)<br>
<ul><li>
</li></ul><ul><li>
Act as Country Focal Point for all strategic and critical ongoing programs</li><li>
Assume the role of Program Manager or Executive Sponsor for key engagements</li><li>
Ensure project success with focus on Time, Quality, Budget and Business Value</li><li>
Proactively manage risks, escalations and recovery plans</li><li>
Ensure proper planning, staffing and execution discipline across projects</li><li>
Maintain executive-level communication with customers and internal stakeholders</li></ul><br>
<p></p>
Delivery Excellence &amp; Partner Ecosystem<br>
<ul><li>
</li></ul><ul><li>
Promote and ensure consistent usage of 3DS Value Engagement methodology and Value Delivery frameworks</li><li>
Deliver high-value, high-margin services aligned with customer transformation objectives</li><li>
Develop, enable and scale a partner ecosystem to support deployment capacity and scalability</li><li>
Define clear governance, roles and responsibilities between Services and Partners</li><li>
Capitalize on best practices and drive continuous improvement initiatives</li></ul><br>
<p></p>
Sales &amp; Strategic Account Collaboration<br>
<ul><li>
</li></ul><ul><li>
Work closely with Sales to define winning account strategies and delivery approaches</li><li>
Support complex deal shaping, estimation and transformation roadmaps</li><li>
Build and nurture executive relationships with key customers</li><li>
Act as trusted advisor for digital transformation programs involving 3DS solutions</li></ul></div><div><p><b>
Qualifications</b></p><p></p><ul><li>
Proven experience managing enterprise solution programs in industrial or manufacturing environments</li><li><p>
5&ndash;10 years of experience in Consulting / Services organizations, with leadership responsibilities</p></li><p></p><li><p><br>
Solid financial acumen (P&amp;L management, margin control, forecasting)</p></li><li>
Bachelor&rsquo;s degree in Engineering, IT or related field</li><li>
PMP or PgMP certification is a strong plus</li><li>
Experience leading multicultural and distributed teams</li><li><p>
Excellent communication skills in Turkish and English (mandatory)<br>
<br>
<b>What&rsquo;s in it for you</b></p></li><br>
<p></p><li>
An international and diverse working environment within a collaborative, inclusive team</li><li>
Flexible working hours with a hybrid working model, supporting a healthy work&ndash;life balance</li><li>
Extensive learning, skills development, and career growth programs to support your long-term journey with us</li><li><p>
A comprehensive benefits package, including private health insurance and meal vouchers</p></li></ul></div><p></p><h2 class="jobSectionHeader"><b><br>
Inclusion statement</b></h2><div>
As a game-changer in sustainable technology and innovation, Dassault Syst&egrave;mes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it&rsquo;s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.</div></div>

Industry Services Manager

<div><p>Job Title: Assistant Manager &ndash; Financial Shared Services (FSS)<br>
</p><p>Location: Indore Department: Finance / Shared Services Reporting To: Manager &ndash; FSS / Finance Lead<br>
</p><p>Role Overview:</p><div><br>
The Assistant Manager &ndash; Financial Shared Services will be responsible for overseeing day-to-day operations within the FSS team, ensuring timely and accurate processing of financial transactions, compliance with internal controls, and continuous improvement of service delivery. This role requires strong analytical skills, leadership capabilities, and a deep understanding of finance operations in a shared services environment.<br>
Key Responsibilities:<br>
<ul><li></li></ul>
Supervise and manage a team handling accounts payable, accounts receivable, general ledger, and other finance processes.<br>
<ul><li></li></ul>
Ensure timely and accurate processing of financial transactions in accordance with company policies and regulatory requirements.<br>
<ul><li></li></ul>
Monitor KPIs and SLAs to ensure service quality and operational efficiency.<br>
<ul><li></li></ul>
Collaborate with cross-functional teams to resolve issues and improve processes.<br>
<ul><li></li></ul>
Support month-end and year-end closing activities.<br>
<ul><li></li></ul>
Assist in audits and ensure compliance with internal controls and SOX requirements.<br>
<ul><li></li></ul>
Drive automation and process improvement initiatives within the shared services framework.<br>
<ul><li></li></ul>
Provide training, guidance, and performance feedback to team members.<br>
Qualifications &amp; Skills:<br>
<ul><li></li></ul>
Bachelor&rsquo;s or master&rsquo;s degree in finance, Accounting, or related field.<br>
<ul><li></li></ul>
5&ndash;7 years of experience in finance operations, preferably in a shared services or BPO environment.<br>
<ul><li></li></ul>
Strong understanding of accounting principles and financial processes.<br>
<ul><li></li></ul>
Proficiency in ERP systems (e.g., SAP, Oracle) and MS Excel.<br>
<ul><li></li></ul>
Excellent communication, leadership, and stakeholder management skills.<br>
<ul><li></li></ul>
Ability to work under pressure and manage multiple priorities.<br>
Preferred Attributes:<br>
<ul><li></li></ul>
Experience in managing transitions or migrations of finance processes.<br>
<ul><li></li></ul>
Exposure to global finance operations and multi-country environments.<br>
<ul><li></li></ul>
Certification in finance or accounting (e.g., CA, CMA, CPA) is a plus.</div></div>

FSS India Assistant Manager, Business Services- Pipeline

Confidential

<div>
 <p>
  <strong>
   Purpose of the Role:
  </strong>
 </p>
 <p>
  The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Own:
  </strong>
 </p>
 <p>
  1. Accommodation Management:
 </p>
 <p>
  &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 </p>
 <p>
  &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 </p>
 <p>
  &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 </p>
 <p>
  &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 </p>
 <p>
  &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 </p>
 <p>
  2. Government Relations &amp; Compliance:
 </p>
 <p>
  &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 </p>
 <p>
  &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 </p>
 <p>
  &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 </p>
 <p>
  &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 </p>
 <p>
  &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 </p>
 <p>
  3. Employee Relations &amp; HR Support:
 </p>
 <p>
  &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 </p>
 <p>
  &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 </p>
 <p>
  &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 </p>
 <p>
  &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 </p>
 <p>
  4. HR Projects &amp; Strategic Support:
 </p>
 <p>
  &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 </p>
 <p>
  &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 </p>
 <p>
  &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 </p>
 <p>
  &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 </p>
 <p>
  5. Vendor &amp; Stakeholder Management:
 </p>
 <p>
  &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 </p>
 <p>
  &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 </p>
 <p>
  &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification, Experience &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
  </li>
  <li>
   4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
  </li>
  <li>
   Experience with Oracle HR systems is an advantage
  </li>
  <li>
   The position is open to Omani nationals only, in line with local employment regulations
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Manager HR Shared Services (Omanization Role)

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