staff services manager

Massillon Public Library

MASSILLON PUBLIC LIBRARY POSITION DESCRIPTIONMassillon Public Library is looking to hire a Public Services Manager__________________________________________________________________________________________POSITION DETAILS:Position Title: Public Services ManagerReports To: DirectorPosition Type: Salaried, Exempt__________________________________________________________________________________________PURPOSE:&middot; To provide comprehensive service to all patrons.__________________________________________________________________________________________QUALIFICATIONS:&middot; High School diploma or GED required, Bachelor&rsquo;s degree in a related field, preferred&middot; At least 3 years of experience in a library setting, strongly preferred&middot; Supervisory experience with directly reporting staff, preferred&middot; Customer service experience, required; preferably in a library environment&middot; Experience in training others, a plus&middot; Ability to create a positive work environment&middot; Working knowledge of research databases and online catalogs, a plus&middot; Basic computer and clerical skills are required&middot; Valid driver&rsquo;s license required; Must be insurable by Library&rsquo;s auto insurance carrier&middot; Must have acceptable results on a criminal background check__________________________________________________________________________________________ESSENTIAL FUNCTIONS:&middot; Exercise independent judgement and discretion while managing and evaluating the operations and activities of Public Services functions&middot; Manage public service at Public Services desks, including, but not limited to:o Oversee service to patrons of all ages in functions such as: issuing library cards; collecting fees; checking materials in and out; finding and reserving materials; assisting patrons in researching any topic; performing Reader&rsquo;s Advisory; completing basic obituary and Local History searches; monitoring public computer operations, referring complex or persistent technology problems to the Technology Department; handling patron concerns in a courteous, tactful mannero Oversee materials handling such as: processing returned materials, including emptying book drop(s); assisting with sorting and packing of library materials received and sent via delivery service; operating ovens used to control pests; facilitating the flow of materials from one branch to another&middot; Interview, select, train, supervise, evaluate, and recommend decisions about employee status changes for Public Services department staff in cooperation with Human Resourceso Creating and coordinating of Public Services staff schedules and Public Services desk scheduleso Reviewing and approving employee time cards, insuring accuracy and completeness, as applicableo Planning and leading regular department meetings and training sessionso Recommending appropriate continuing education opportunities for staff&middot; Facilitate promotion of Library branding through displays and via coordination with Marketing Departmento Maintaining collection by shelving and participating in weeding and inventory projects as neededo Overseeing displays in Main Library public areaso Overseeing seasonal displays of information and resources such as tax forms, seeds, etc.&middot; Miscellaneous other managerial and general requirementso Perform opening/closing taskso Occasionally fill in at another branch or department if the need ariseso Will be required to serve as Notary Public at the Library&rsquo;s expenseo Coordinate with Circulation Quality Control Manager to recommend budget and manage allocated funds throughout the yearo Serve as back up to Circulation Quality Control Managero Follow appropriate cash handling procedureso Maintain regular and reliable attendanceo Demonstrate ability to get along with otherso Abide by established Library policieso Necessary physical aspects include, but are not limited to: standing, sitting, operating office equipment, climbing steps, lifting up to 35 lbs., pushing or pulling loaded carts, and working in a hot room with the ovenso Attend appropriate meetings and workshopso Perform other duties as assigned by supervisorNOTE: This position description states the nature and level of assignments normally given in this position; its list of tasks is not exhaustive.__________________________________________________________________________________________SCHEDULE: &middot; To be determined by the supervisor&middot; Will require working some nights and weekends__________________________________________________________________________________________HOW TO APPLY:To apply for this position, download an application from: https://www.massillonlibrary.org/careersPlease submit the completed application, a cover letter, and resume by mail to:Katie Brooks, Human Resources CoordinatorMassillon Public Library208 Lincoln Way EastMassillon, OH 44646&middot; The documents may also be scanned and submitted as email attachments to: brookska@massillonlibrary.org&middot; Deadline for application: April 24, 2026__________________________________________________________________________________________EQUAL OPPORTUNITY EMPLOYERJob Type: Full-timePay: $23.00 - $30.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Public Services Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments. 
The Soft Services Manager is responsible for leading, coordinating, and governing the delivery of soft facilities management services within the Staff Accommodation portfolio, ensuring a safe, resident‑focused, and high‑quality living environment across mobilisation, launch, and steady‑state operations.
The role acts as the client‑side owner and integrator for soft services, ensuring that service partners deliver consistent, compliant, and cost‑effective services aligned with approved standards, policies, and performance expectations. Working under the strategic direction of the Facilities Management Senior Manager, the Soft Services Manager translates operational strategy into day‑to‑day service excellence, operational stability, and continuous improvement. 
Applications closing on the 26th of April 2026.
Key Responsibilities:
1. Operational Readiness &amp; Mobilisation<ul><li>
Own and deliver the soft services readiness plan, covering people, processes, systems, and service partners, aligned with handover, occupancy, and operational milestones.</li><li>
Ensure all soft services are fully mobilised and operationally ready for day‑one occupancy and phased handovers.</li><li>
Coordinate mobilisation activities across multiple service streams to support scalable future phases.</li></ul>
2. Operating Model &amp; Service Integration<ul><li>
Establish and embed the soft services operating model across residential, communal, and amenity spaces.</li><li>
Ensure effective integration between soft services, hard FM, property management, community operations, and support functions.</li><li>
Define service interfaces, escalation paths, and coordination mechanisms to support efficient daily operations.</li></ul>
3. Handover, Acceptance &amp; Commissioning<ul><li>
Support handover activities to ensure facilities are operationally usable, safe, and resident‑ready, not just technically complete.</li><li>
Contribute to acceptance criteria relevant to soft services, hygiene, safety, and resident experience.</li><li>
Support defect identification, tracking, and resolution related to resident‑facing areas and amenities.</li></ul>
4. Service Provider Oversight &amp; Performance Management<ul><li>
Act as the primary point of contact for soft services delivery and performance governance.</li><li>
Monitor service delivery against agreed KPIs, service levels, and quality standards.</li><li>
Review performance reports, inspections, audits, and corrective action plans.</li><li>
Escalate service risks, non‑performance, or compliance issues through defined governance channels.</li></ul>
5. Resident Experience &amp; Community Operations<ul><li>
Own and maintain resident experience standards, including house rules, service expectations, escalation processes, and communication protocols.</li><li>
Oversee community, lifestyle, and engagement initiatives that promote wellbeing, inclusion, and resident satisfaction.</li><li>
Ensure services are culturally appropriate, accessible, and responsive to resident needs.</li></ul>
6. Systems, Reporting &amp; Data‑Driven Management<ul><li>
Ensure effective use of operational systems supporting soft services delivery, reporting, and performance monitoring.</li><li>
Review dashboards, analytics, and resident feedback to identify trends, risks, and improvement opportunities.</li><li>
Support data‑driven decision‑making and transparency across soft services operations.</li></ul>
7. Launch &amp; Early‑Life Stabilisation<ul><li>
Lead soft services readiness for launch, ensuring a resident‑first and operationally stable go‑live.</li><li>
Manage early‑life operational issues, service tuning, and coordination with service partners.</li><li>
Capture lessons learned and embed improvements for future phases and mobilisations.</li></ul>
8. Steady‑State Operations &amp; Continuous Improvement<ul><li>
Support the Facilities Management Senior Manager in maintaining stable, high‑performing steady‑state operations.</li><li>
Identify and implement cost efficiency and value optimisation initiatives across soft services.</li><li>
Drive continuous improvement through performance reviews, audits, innovation, and resident feedback.</li><li>
Ensure services remain scalable, sustainable, and adaptable as the accommodation portfolio grows.</li></ul>
9. Soft FM Services Oversight (Landscaping, Security, Waste Management, Pest Control ...etc.)<ul><li>
Provide client‑side oversight and coordination for all soft FM services, including landscaping, security, waste management, pest control, and hygiene‑related services.</li><li>
Ensure landscaping services maintain a safe, functional, and visually acceptable environment, supporting resident wellbeing, accessibility, and asset presentation.</li><li>
Oversee security service delivery in coordination with FM leadership to ensure a safe, secure, and resident‑appropriate environment, including access control, patrols, incident reporting, and alignment with site rules and community standards.</li><li>
Monitor waste management services to ensure effective segregation, collection, storage, and removal, supporting hygiene, sustainability objectives, and regulatory compliance.</li><li>
Ensure pest control services are delivered proactively and reactively to maintain a healthy, pest‑free living environment, with effective coordination across cleaning, waste, and landscaping activities.</li><li>
Review service performance, inspections, audits, and incident trends across these soft FM services, ensuring timely corrective and preventive actions.</li><li>
Coordinate interfaces between landscaping, security, cleaning, waste, and community operations to avoid service gaps or duplication.</li><li>
Support the Facilities Management Senior Manager in identifying operational risks, service inefficiencies, and improvement opportunities related to soft FM services.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Facilities Management, Engineering, Hospitality Management, Property Management, Business Administration, or relevant experience.</li><li>
8+ years of relevant experience in soft services, facilities management, residential operations, hospitality, or community‑focused environments.</li><li>
Demonstrated experience in pre-opening / mobilization / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
</li><li>Proven track record managing Soft FM Operations and outsourcing models with multiple vendors.
</li><li>GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.</li><li>
Facilities Management or built‑environment&ndash;related certification (e.g., IFMA, BIFM, RICS, or equivalent) &ndash; desirable.</li><li>
Health &amp; Safety or compliance‑related certification (e.g., NEBOSH, IOSH, or equivalent) &ndash; desirable.</li><li>
Service management or quality certification (e.g., ISO, Six Sigma, Lean, or equivalent) &ndash; advantageous.</li><li>
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)</li></ul></div>

Soft Services Manager - 006 - CDU12

Global Mission Support Services LLC

Job Title: IT Manager &ndash; Healthcare Country Location: Nauru Job Type: Full-timeAbout the Role: We are seeking a skilled IT Manager to lead and manage the IT operations within a healthcare setting. The ideal candidate will ensure reliable technology infrastructure, safeguard data security, and support clinical and administrative teams with efficient IT solutions.Key Responsibilities:<ul><li>Oversee and maintain IT systems, including networks, servers, hardware, and software.</li><li>Develop and implement IT policies, procedures, and best practices.</li><li>Ensure data privacy, cybersecurity, and compliance with healthcare regulations.</li><li>Lead, mentor, and supervise the IT team to provide technical support across departments.</li><li>Evaluate, plan, and implement technology upgrades or new solutions to improve operational efficiency.</li><li>Coordinate with vendors and service providers for IT equipment and services.</li><li>Troubleshoot and resolve technical issues promptly to minimize downtime.</li></ul>How to Apply:Interested candidates are invited to submit their CV to talent@gmss.ltd or recruitment@GMSS.ltd with the subject line: IT Manager &ndash; Hospital.Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field; Master&rsquo;s preferred.</li><li>Proven experience as an IT Manager, ideally in healthcare or a clinical environment.</li><li>Knowledge of healthcare information systems (HIS), electronic medical records (EMR), and clinical IT workflows.</li><li>Strong understanding of network administration, cybersecurity, and IT compliance standards.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced healthcare environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Hospital or healthcare as IT Manager?</li><li>Are you willing to relocate to country Nauru?</li></ul>Work Location: In person

IT Manager - Hospital (Nauru Deployment)

CHRISTUS Health

<div>Description 
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 253-bed hospital serving the fastest-growing area of San Antonio. Specialized care includes orthopedic and surgical care with advanced spine surgery, Intensive Care, complex neurology for treating stroke and other neurovascular issues, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, women&rsquo;s services, a newborn nursery, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, emergency services, and more. The campus also boasts an Outpatient Imaging Center, an Ambulatory Surgery Center, and four medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Summary:
Under the direction of the Director of Medical Staff Services, the Medical Staff Coordinator Lead assures the proper credentialing of licensed independent practitioners, physician assistants, nurse practitioners, and certified registered nurse anesthetists. with medical staff privileges. Leads the administrative and documentation support to medical staff services of the facility. Validates, records, transcribes, and maintains all necessary records. Acts as a liaison between the medical staff, medical staff office and physician recruitment committee. Acts as a liaison between the medical staff and other departments of the hospital and provides direction in the coordination of the duties of the medical staff. Maintain a working knowledge of the medical staff bylaws, hospital rules and regulations and hospital policies pertaining to medical staff, practitioner and the organization to ensure the medical staff&rsquo;s adherence within stated parameters.
Responsibilities:
<ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
As the hospital Credentials Committee Liaison, validates the Practitioner credentialing applications for licensed independent practitioners, physician assistants, nurse practitioners, and certified registered nurse anesthetists, in accordance with accreditation standards, regulatory requirements and policies and procedures in preparation for review by the Credentials Committee.</li><li>
Leads the examination of researches, enters data, files, and gathers all information necessary to process information received from practitioners to support the credentialing process.</li><li>
Researches, develops, and revises, existing privilege sheets to assure they are most current in regard to standard of care and new technology.</li><li>
Responsible for the maintenance and accuracy of electronic credentialing files;</li><li>
Respond to telephone inquiries and written inquiries from practitioners and other departments, pertaining to practitioner and credentialing status in a professional and courteous manner.</li><li>
Facilitate all additions, terminations and changes to practitioners' membership and privileges for processing to the Board of Directors in the secure credentialing software.</li><li>
Medical Staff Organization facilitator of Medical Executive Committees per the bylaws.</li><li>
Maintain a high level of proficiency in the implementation of the medical staff database system modules related to medical staff, practitioners, and the organization to ensure the medical staff's adherence with stated parameters.</li><li>
Maintain compliance with regulatory and accrediting bodies; Joint Commission standards, State and Federal Law pertaining to the Medical Staff and apply them to the credentialing, privileging process as needed.</li><li>
Manage (FPPE) and Ongoing Professional Practice Evaluations (OPPE).</li><li>
Coordinate the Medical Staff's succession and leadership process including the election process of system hospital medical staff leadership in compliance with the medical staff bylaws processes.</li><li>
Facilitate medical staff committee meetings as requested, which includes committee notification, drafting agendas, taking and drafting minutes; and any follow up as required</li><li>
Manage the Practitioner Conduct process as needed per policy.</li><li>
Manage with onboarding process of medical staff and allied health professional candidates.</li><li>
Maintain communication boards and ER Roster or other tasks as assigned.</li></ul>
Requirements:
Education
<ul><li>Associate Degree or equivalent education and experience. Medical terminology training is preferred.</li><li>
Excellent oral and written communication skills</li><li>
Excellent interpersonal skills and work effectively and efficiently with healthcare professionals both in and out of the hospital environment</li><li>
Must be motivated as well as a self-starter who can work independently however capable and willing to take direction as appropriate</li><li>
Knowledge of medical terminology preferred</li><li>
Exhibits a high degree of confidentiality</li><li>
Must possess strong organizational skills</li><li>
Proficient computer skills to operate Microsoft Outlook, Word and Excel.</li></ul>
Experience 
<ul><li>Five (5) years' experience in healthcare</li><li>
A minimum of three (3) years in credentialing physician and allied health professionals</li></ul>
Licenses, Registrations, or Certifications
<ul><li>CPCS (Certified Professional Credentialing Specialist) or CPMSM (Certified Professional Medical Staff Management Certification preferred</li></ul>
Work Schedule: 
5 Days - 8 Hours
Work Type:
Full Time</div>

Coordinator Medical Staff Lead - Med Staff Administration

TouchPoint Support Services

<div>Salary: $50,000-60,000 per year
Other Forms of Compensation: Up to $2,500 annual bonus
Reports to: Unit Director 
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
As a Patient Flow Manager, you will provide leadership and oversight for patient transportation and constant observation services within a hospital setting, including managing a team of Patient Flow Coordinators, Constant Observers, and Transporters 
Key Responsibilities:<div><ul><li>
Lead and oversee patient transportation and constant observation services to ensure safe, efficient, and compliant patient coverage across the hospital</li><li>
Demonstrate and reinforce proper patient transport principles, infection control practices, and safe body mechanics to ensure staff competency and adherence to safety standards</li><li>
Develop, communicate, and oversee dispatcher logic, workflows, and transporter activities; actively monitor and supervise dispatcher performance to ensure timely and accurate patient movement</li><li>
Coordinate patient transportation and observation services with nursing units and other departments to ensure seamless communication, workflow alignment, and service delivery</li><li>
Monitor daily staffing assignments for transporters and constant observers; adjust coverage as needed to ensure consistent compliance with established procedures and patient safety requirements</li><li>
Orient, train, coach, and develop team members across all levels, including Patient Flow Coordinators, dispatchers, transporters, and constant observers</li><li>
Conduct regular rounds across multiple shifts to verify proper patient observation practices and adherence to safety and regulatory protocols</li><li>
Foster strong partnerships with nursing leadership and supervisors to promote transparency, collaboration, and timely issue resolution</li><li>
Ensure compliance with all applicable regulatory and accrediting standards, including Federal, State, Joint Commission, OSHA, and CDC requirements</li><li>
Support the Unit Director in achieving financial objectives by operating within budget guidelines and assisting with cost control measures</li><li>
Participate in continuous quality improvement efforts and perform additional duties as assigned</li></ul></div> 
Preferred Qualifications:<ul><li>
1+ year of management or supervisory experience, preferably within a hospital or related healthcare environment</li><li>
Strong patient care, customer service, and/or guest‑relations experience, with the ability to apply these skills in a patient‑focused environment</li><li>
Ability to review data, identify simple trends, and understand how they affect daily operations</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet</li></ul></div></div></div>
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Paid Parental Leave</li><li>
Holiday Time Off (varies by site/state)</li><li>
Personal Leave</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1524304
TouchPoint
PASCHA A BELNAVIS
[[req_classification]]</div>

PATIENT FLOW MANAGER, HOSPITAL ANCILLARY SERVICES

Waad Education

<div>Waad Education is a specialized educational company in Jeddah, encompassing three schools: Dar Al Dhikr, Waad Academy, and Bloom Schools. Our mission is to employ top-tier educational solutions to foster a dynamic society where children thrive and parents and educators excel in delivering excellence.
We are currently seeking an experienced Shared Services Manager to join our team and support the effective delivery and management of shared services across our educational institutions. The ideal candidate will play a key role in driving operational excellence, improving service efficiency, and ensuring seamless support across all shared services functions.
Key Responsibilities:<ul><li>
Develop and implement shared services strategies to enhance efficiency, standardization, and continuous improvement.
</li><li>Oversee day-to-day operations across HR, procurement, IT, marketing, accounting, and administration.
</li><li>Ensure compliance with policies, procedures, and quality standards in service delivery.
</li><li>Manage vendor relationships, contracts, and service level agreements to maximize value and performance.
</li><li>Lead process optimization initiatives and implement best practices across all shared services functions.
</li><li>Collaborate with leadership and school units to understand needs and deliver seamless support services.
</li><li>Lead, manage, and develop the shared services team, fostering a culture of accountability and high performance.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Management, or a related field; Master&rsquo;s degree is a plus.
</li><li>7+ years of progressive experience in managing shared services or operations in the education sector or related industries.
</li><li>Proven track record of leading cross-functional teams and driving process improvements.
</li><li>Strong knowledge of HR, finance, procurement, and IT service management.
</li><li>Excellent communication, leadership, and stakeholder engagement skills.
</li><li>Ability to manage multiple projects and deliver results in a fast-paced environment.
</li><li>Fluency in Arabic and English.</li></ul></div>

Shared Services Manager

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

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