staff software engineer

Druva

<div><h1 class="jobSectionHeader">About Druva</h1>

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. 
 
Enterprise Workload is a unified server backup and archival built on Druva&rsquo;s secure, enterprise-trusted, and high-performance cloud platform. With Phoenix, data can be stored indefinitely with limitless snapshots and flexible retention policies, while at the same time significantly lowering your backup costs. Druva takes a multi-layered approach to securing data that is unmatched in the industry &ndash; enabling organizations to address both their data security and data privacy requirements.
As a Senior Staff Software Engineer you will be responsible for the design, implementation and maintenance of software modules owned by a team. Your primary focus will be on the development of all backend server side components and ensuring high performance and responsiveness to requests from the front end. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams.
<h1 class="jobSectionHeader">
Key Skills</h1>
<ul><li>AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor'</li>
<li>6+ years of experience, preferably in a product company, building global scale distributed SaaS applications that handle petabytes of data.</li>
<li>Extensive hands on experience in Go/Python/C/C++/Java on Unix/Linux or Windows platform</li>
<li>Strong hands-on experience in designing, managing, and optimizing databases</li>
<li>Excellent programming skills along with Data structures, Algorithms, Design Concepts</li>
<li>Experience in working with SoA</li>
<li>Experience in Cloud Technologies (preferably AWS)</li>
<li>Experience with third-party API integrations at scale (preferred)</li>
</ul><h1 class="jobSectionHeader">Desirable Skills:</h1>
<ul><li>Excellent written and verbal communication skills</li>
<li>Familiar with Agile methodologies like Scrum</li>
<li>Knowledge of the Security or data protection domain will be an</li>
<li>Working knowledge of Dockers and Kubernetes will be an advantage</li>
</ul><h1 class="jobSectionHeader">Role and Responsibilities:</h1>
<ul><li>Play key role in design/development of features</li>
<li>Gathering &amp; understanding</li>
<li>Design, development &amp; implementation</li>
<li>Will be able to work in end to end</li>
</ul><h1 class="jobSectionHeader">Qualification:</h1>
<ul><li>B Tech / E / M.E./ M.Tech (Computer Science) or equivalent.</li></ul></div>

Staff Software Engineer

BRUKER

Overview: 
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.
 
Today, worldwide more than +11000 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meeting its customers’ needs as well as continuing to develop state-of-the-art technologies and innovative solutions for today's analytical questions
 
The Bruker Nano Surfaces and Metrology Division is seeking a new Staff Software Engineer. The Staff Software Engineer will be based in Santa Barbara, CA, contributing directly to the design and development of our market-leading Atomic Force Microscope (AFM) products. Responsibilities include work on the full spectrum of software development from application design to hardware interfaces and instrument control of complex systems for precision positioning, measurement, and data analysis. This position requires strong initiative, close teamwork, technical curiosity, and frequent communication. As a staff team member, you will be responsible for working closely with scientists and engineers to interpret requirements and deliver the established product capabilities.
 
Responsibilities: 
Essential Functions
 
1. Expert knowledge and experience using C++, C#, MFC, WPF, and layered software systems using object-oriented design to develop software for AFM applications.
 2. Working experience in C#/C++ interoperability with CLI.
 3. Thorough knowledge and experience with multi-threaded programming for Windows and .Net.
 4. Experience designing and coding large Windows based systems with low-latency real-time/non-real-time software including intuitive interactive UI design and development.
 5. Drive software integration and deployment in collaboration with cross-functional applications and test engineering teams throughout the product development cycle.
 6. Experience leading feature development and problem-solving activities including establishing software requirements, producing designs and implementations, conducting reviews, driving troubleshooting that articulates solutions and manages risk.
 
Additional Considerations
 
1. Experience in real-time instrumentation control of Vision, motion control, digital signal processing and data acquisition systems used in metrology, physics, chemistry, or engineering.
 2. Experience in DSP parallel processing, multi-core resource optimization, or FPGAs.
 3. Domain knowledge of Atomic Force Microscopy, Optical Spectroscopy, Semiconductor or other manufacturing equipment software applications.
 4. Knowledge of mathematics, physics, digital signal processing theory and implementation, control systems, algorithm principles & design, electronics, materials & optics to create new technologies and enhancements to existing systems.
 5. Experience with image processing, pattern recognition, video rendering, and their libraries.
 6. Familiarity with Scrum or other Agile methodologies for software development.
 
Qualifications: 
Education and Experience
 
Position requires 8+ years of experience in software engineering and development. Qualified candidate should possess a minimum of BS (prefer MS or PhD) in Computer Science, Engineering, Physics, or related field. Prefer at least 5 years’ experience in control systems, digital signal processing, or instrumentation software development. Requires at least 5 years and broad experience in C++ and C# programming in Windows application development environment. Knowledge or experience in metrology, physics, chemistry, or engineering considered a plus. Should be hard working, team oriented, creative, cooperative, and exceptionally good at problem solving.
 
Physical and Envrionmental Requirements
 
1. The ability to lift and move equipment up to 30 pounds.
 2. Typical office environment dress accommodating laboratory safety. Ability and willingness to work occasionally in Class 1000 clean room with full gowning protocol.
 
At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $104,400 and $186,000 provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
 
Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and
 
other legally protected characteristics.
 
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions
 
#LI-RD1

Intuit

<div><h2 class="jobSectionHeader">Overview</h2><div>
Come join the Virtual Expert Platform as a &quot;Staff Software Engineer&quot;. Virtual Expert platform will provide a set of capabilities that include, Chat, Telephony, Video, co-browsing, appointments, secure document sharing and storage, Intelligent routing and matching that allows our customers and experts to seamlessly collaborate with the highest level of trust, ease of usage, world class availability and quality, flexibility and have an enjoyable experience as we help them Power towards their Prosperity.</div> 
Responsibilities<ul><li>
Create impactful mobile experiences with deep customer empathy, quickly translating insights into mockups, wireframes, and proof-of-concept code.</li><li>
Act as the technical subject matter expert, mentoring fellow engineers, leading a small team, and solving challenging programming and design problems.</li><li>
Proactively identify opportunities to enhance software applications with AI technology.</li><li>
Coach and mentor junior engineers on best practices of software engineering, leveraging AI to enhance applications, and building their technical expertise to ensure efficient and effective outcomes.</li><li>
Launch AI integrations in production and evaluate their impact on software performance and user satisfaction, using appropriate metrics.</li></ul> 
Qualifications<ul><li>
BS/MS in Computer Science or equivalent work experience.</li><li>
7+ years of professional experience with expertise in developing, maintaining, and innovating large-scale, consumer-facing mobile applications.</li><li>
Expertise in modern mobile technologies, with specific deep experience in iOS (e.g., Swift, SwiftUI) development with some exposure to Android (e.g., Kotlin, Jetpack Compose, Android SDK)</li><li>
Experience in the Software design/architecture process.</li><li>
Experience in the entire Software Development Life Cycle (SDLC).</li><li>
Experience with web services (consuming or creating) with REST or SOAP.</li><li>
Excellent communication skills, with the ability to explain complex technical issues to different audiences.</li><li>
Familiarity with the development challenges that come with highly scalable and available web applications.</li><li>
Experience with unit testing and Test Driven Development (TDD).</li><li>
Proficient in building or integrating functional AI models using techniques such as LLM prompting, AutoML modeling, etc.</li><li>
Skilled in evaluating and monitoring the performance of AI technology in production and making necessary adjustments to ensure optimal application performance.</li><li>
Possesses an in-depth understanding of AI integration and can lead the integration process effectively, while coaching junior engineers on how to leverage AI.</li><li>
Ability to work collaboratively with cross-functional teams, including data scientists, product managers, and software engineers.</li></ul><div></div> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.</div>

Staff Software engineer

LUNAR

<div>About Us:
Lunar is a stealth technology company building a new type of software platform for health systems. We are on a mission to revolutionize healthcare with cutting-edge, AI-powered software designed to help every hospital deliver world-class care for their patients. Our platform is already the core backbone of health systems today, transforming clinical and operational workflows at scale with the world&rsquo;s first AI-native hospital information system.
This next-generation platform is a fundamental rebuild of the information infrastructure that runs health systems. All of it &ndash; from doctors, nurses, pharmacists, lab technicians, coders, billers, supply chain, and even patients &ndash; Lunar&rsquo;s software powers everything, soup-to-nuts. We believe that this mission is the moon landing of healthcare &ndash; something so consequential and ambitious that most people believe it to be impossible.
Backed by Silicon Valley&rsquo;s preeminent venture capital firms, we believe in the power of a small, high performance team of seasoned professionals operating at the peak of their abilities. We value people who are driven, curious, have sound judgement, and care about doing the best work of their careers.
We run hospitals on Elixir. We&rsquo;ve embraced Elixir for its fault tolerance, concurrency, and scalability - essential for handling real-time patient data in mission-critical settings like Emergency Departments, ICUs, and Operating Rooms.
We are looking for a Staff Software Engineer who&rsquo;s excited to tackle some of the hardest technical problems in healthcare - and do it with a small, fast-moving, and deeply mission-driven team. If you care about writing clean, robust code and want to rebuild from scratch the software infrastructure of modern hospitals, we&rsquo;d love to talk.
Here are some deep technical problems you may tackle in your first 6 months:<ul><li>
Modern cloud architecture, built from scratch: We have no legacy systems to untangle. We&rsquo;re designing a modern cloud-native platform with Elixir at its core.</li><li>
Develop a radically better access control system for clinical data: Create a modern access control system with fine-grained permissions that respects clinical data structure and patient data ownership, while enabling population-level insights for better public health.</li><li>
Keep hospitals online 24/7 - no matter what: Design and ship infrastructure that can handle rolling deployments, failover, and real-time data sync in environments where downtime isn&rsquo;t an inconvenience - it&rsquo;s a risk to patient care.</li><li>
Bridge the gap between software and hardware: Architect a next-generation integration engine to connect ventilators, bedside monitors, imaging equipment, lab equipment, and more - reliably and in real time.</li><li>
Push hospital workflows into the modern age: Rethink how data moves between nurses, doctors, and administrators - and turn confusing, click-heavy workflows into fast, intuitive experiences.</li></ul> 
Your Experience:<ul><li>
Minimum of 10 years of professional software engineering experience.</li><li>
Proficiency with object oriented and functional programming, with the ability and willingness to use and adopt new technologies. We use tools such as Phoenix, Elixir, Python, Erlang, Javascript, Node.js and more.</li><li>
Strong ability to work in a fast-paced, collaborative, and innovative team environment.</li><li>
Exceptional problem-solving skills, with a track record of tackling challenging engineering problems.</li><li>
Intellectually curious with a growth mindset - able to tackle entirely novel challenges that lack prior precedent through applying strong fundamentals and first principles thinking.</li><li>
Familiarity with open-source technology and a desire to explore and experiment with new solutions.</li><li>
Experience building 0-1 with a strong product sense.</li><li>
Excellent communication skills and the ability to articulate technical decisions, trade-offs, and best practices.</li><li>
A passion for making a meaningful impact in the healthcare industry through software innovation is a plus.</li></ul>
Hospitals are some of the most complex, under-served environments in all of tech. We&rsquo;re bringing the best of modern software practices to an industry that&rsquo;s been left behind - and building tools that clinicians love, not tolerate.
If you&rsquo;re an engineer who wants to work on meaningful problems with real-world impact, this is your chance.
Lunar supports a flexible hybrid work environment. We encourage in-person collaboration with an expectation of working onsite three days a week. Our approach is designed to offer the flexibility of remote work while fostering the creativity and connection that come from face-to-face time with the team.
At Lunar, we know our greatest strength is the diverse blend of backgrounds, experiences, and ideas that our team members contribute. We&rsquo;re passionate about healthcare, but we are also passionate about creating an inclusive workplace where every unique talent and perspective is not just respected, but celebrated. We thrive on embracing differences and are fully committed to fostering a fair, supportive, and dynamic environment where everyone has the opportunity to shine. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Compensation Range: $190K - $250K</div>

<div>Category Software Engineering
Location Mountain View, California
Job ID 18038</div>
 <div><div>Company Overview
<div>Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
</div></div><div>Job Overview
The Tech 4 Intuit (T4I) People and Places Technology team delivers the technical solutions that support the entire lifecycle (Hire to Retire) for our global employees. We are seeking a highly skilled Staff Software Engineer with a strong background in Java, AWS, Kafka etc. preferably with experience in the enterprise engineering domains and working experience on building platforms. In this role, you will develop high-quality, scalable software that aligns with Intuit's architectural best practices and core values, delivering best-in-class solutions that directly impact every Intuit employee. 
Responsibilities<ul><li>
Design, build, and maintain scalable web applications, backend services, and data integration pipelines.</li><li>
Drive the end-to-end technical execution of projects and features, ensuring high standards for quality and operational excellence.</li><li>
Shape architectural decisions, Participate in design reviews and ensure sustainable code for scale and/or rapid iteration.</li><li>
Lead the technical design of complex features, making sound architectural decisions and creating clear, effective documentation</li><li>
Set solid technical examples and patterns and drive best practices adoption including testing and observability</li><li>
Solves complex, ambiguous technical bugs that may require system understanding outside their team's ownership</li><li>
Provide reliable project estimates, factoring in technical risks and team capacity, while strategically balancing trade-offs between rapid delivery and long-term system health</li><li>
Eliminates systemic roadblocks through cross-functional influence and shape execution practices to maintain quality standards through every release, monitoring after it goes live.</li><li>
Takes full responsibility for successful delivery of major features or projects, including managing risks and keeping stakeholders informed.</li><li>
Resolve technical constraints between individual and/or cross-functional partners by leveraging values, principles, customer problems and technology patterns/best practices.</li><li>
Demonstrate a strong aptitude for learning and applying new languages, frameworks, and technologies to solve emerging challenges</li><li>
Identify and explore opportunities to apply AI/ML, including Generative AI, to enhance application features and streamline workflows</li><li>
Lead technology/design evaluation and adoption, considering long-term implications and integrating AI/GenAI tools to enhance team capabilities</li></ul> 
Qualifications<ul><li>
5+ years of experience designing and developing web applications, backend services, and data pipelines.</li><li>
3+ years of experience with server-side technologies.</li><li>
BS/MS in computer science or equivalent work experience.</li><li>
Strong experience developing Java/Java EE services and applications, preferably with Spring Boot.</li><li>
Strong knowledge of API development (REST/GraphQL), including pagination, throttling, caching, API security, and routing.</li><li>
Expertise in cloud technologies (AWS preferred) and architecting highly scalable, resilient systems.</li><li>
Working knowledge of streaming frameworks and event-driven architecture.Experience on Apache Flink is good to have.</li><li>
Experience with observability tools (e.g., Splunk, Wavefront) for improving application logging, creating dashboards and visualizations.</li><li>
Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences.</li><li>
Experience with unit testing, Test Driven Development( TDD), and test automation tools (e.g., Karate).</li><li>
Solid knowledge of algorithms, design patterns, and clean architecture is necessary</li><li>
Experience with SQL/NoSQL databases, data lakes, Kafka, and schema modeling.</li><li>
Experience with Agile development methodologies such as Scrum and XP.</li><li>
Experience in enterprise engineering domains (e.g., Finance, HR, Places) is a plus.</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</div></div>

OpenGov

<div>OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov&rsquo;s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.<h2 class="jobSectionHeader">
Job Summary:</h2>
The Staff Software Engineer is a key member of our engineering team, delivering new features and improvements in a fast-paced, agile environment using modern computing frameworks to drive our mission to make the world a little better everyday by powering our key community functions.<h2 class="jobSectionHeader">
Responsibilities:</h2><ul><li>
Provide leadership at tactical level with input into strategy and team leadership, and solve significant and unique problems where analysis requires an evaluation of intangibles</li><li>
Architect, design and develop robust APIs and microservices using Ruby on Rails &amp; a modern EmberJS/React UI to serve over 100k daily users across hundreds of customer communities</li><li>
Own the end to end product lifecycle including collaboration with Product, Design and other customer success stakeholders to shape the system</li><li>
Deliver iterative improvements with performant code to realize the product vision and roadmap plans</li><li>
Using an API first approach, develop REST microservices that communicate with the event driven platform for Data &amp; Reporting services, as well as integrate with customer systems</li><li>
Participate in the CICD and DevOps automation initiatives to build, test, deploy &amp; operate on industry leading platforms &amp; tools including AWS Cloud, Azure, Kubernetes, Docker, GitHub, Jenkins, Sonar, Spinnaker, NewRelic etc.</li><li>
You will act as a key contributor to continuously improve the way the team collaborates and delivers, while elevating the quality and business value of the product, as well as the technical innovation and excellence standards of the team</li></ul><h2 class="jobSectionHeader">
Requirements and Preferred Experience:</h2><ul><li>
8+ years of professional experience and track record of developing high-quality scalable code using modern computing languages in a self organized Agile environment required</li><li>
4+ years delivering software using an agile methodology required (Scrum preferred)</li><li>
4+ years of professional experience with modern Javascript frameworks (e.g., Angular, React, and Ember)</li><li>
Experience building a heavily utilized at scale consumer-facing enterprise SaaS software</li><li>
Experience with cloud-native software development and delivery with clear understanding of the standard architecture patterns and design practices surrounding Cloud services and deployments</li><li>
Successfully built APIs, architected database models including SQL and NoSQL, and event-driven patterns</li></ul>
Compensation:
Atlanta, GA: $185,000 - $216,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate&rsquo;s geographical location.<h1 class="jobSectionHeader">
Why OpenGov?</h1>
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it&rsquo;s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything&mdash;from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We&rsquo;ve touched 2,000 communities so far, and we&rsquo;re just getting started.
A Team of Passionate, Driven People
This isn&rsquo;t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Compensation Range: $185K - $216K</div>

Zendesk

<div><h2 class="jobSectionHeader">Job Description
</h2>Join Zendesk and Shape the Future of Customer Experience
We are seeking a high-impact Staff Software Engineer to join our full-stack team in Pune&mdash;a pivotal technical leader who will drive innovation and excellence at scale.
In this senior technical role, you will own the architecture and delivery of critical system components with full lifecycle accountability. You will wield your extensive experience and strategic insight to spearhead the smart integration of advanced AI technologies that elevate customer experience, streamline development workflows, boost product quality, and drive operational efficiencies&mdash;ultimately accelerating time-to-market while reducing costs and engineering effort.
Your technical leadership will inspire and guide talented engineers, establishing rigorous engineering standards, championing best practices, and fostering a culture of technical excellence and innovation.
This is a hybrid position requiring your presence onsite in Pune at least three days a week, with relocation support available.
What You&rsquo;ll Own and Deliver:
<ul><li>Architect, design, and engineer robust, scalable, and AI-powered solutions that solve complex, high-scale business challenges, creating measurable impact on customer satisfaction and business KPIs.
</li><li>Drive the end-to-end product lifecycle ownership&mdash;from ideation through development, deployment, to continuous improvement&mdash;while embedding AI capabilities that optimize performance, automation, and user relevance.
</li><li>Lead the adoption of AI/ML models, predictive analytics, and automation frameworks to enhance customer interactions and developer productivity across the product suite.
</li><li>Enforce and champion best practices in code quality, test automation, continuous integration, and scalable system design.
</li><li>Collaborate deeply with product managers, architects, data scientists, and business leaders to translate business needs into scalable technical solutions.
</li><li>Act as a technical visionary and mentor, fostering the growth of engineers through coaching, code reviews, and knowledge sharing to build a high-performing, AI-fluent engineering team.
</li><li>Continuously analyze engineering workflows and product features for opportunities to reduce cycle times, improve efficiency, optimize costs, and deliver superior customer value through AI innovations.
</li></ul>What You Bring to the Team:
Minimum Qualifications:
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science or a related technical field, or equivalent professional experience.
</li><li>10+ years of software development experience with an established history of driving technical vision and delivering at scale in complex environments.
</li><li>Deep proficiency in Ruby on Rails and full-stack development, coupled with experience in modern frontend frameworks such as React and TypeScript.
</li><li>Strong foundation in distributed systems design, data architecture, scalable services, and event-driven platforms.
</li><li>Hands-on experience with relational databases (MySQL, Aurora), caching mechanisms (Redis), search technologies (ElasticSearch), and event streaming platforms (Kafka).
</li><li>Exceptional analytical and problem-solving acumen, with a results-oriented mindset.
</li><li>Proven ability to operate effectively in fast-paced, dynamic, and evolving technology landscapes.
</li><li>Excellent communication skills, capable of articulating complex technical concepts to diverse audiences.
</li><li>Passion for continuous learning and championing emerging development paradigms.
</li></ul>Preferred Qualifications:
<ul><li>Demonstrated expertise in integrating AI technologies (such as LLMs, ML pipelines, NLP, or intelligent automation) into production-grade systems to improve business and engineering outcomes.
</li><li>Experience leading and adopting AI/ML models, predictive analytics, or automation frameworks in product development environments.
</li><li>Familiarity with AI tooling, frameworks, or APIs relevant to software product innovation.
</li></ul>Technology Stack
<ul><li>Frontend: React (JS/TS), Ember.js
</li><li>Backend: RoR, Go services for specialized workloads
</li><li>APIs: RESTful services, GraphQL API gateway implemented in Java and Node.js
</li><li>Data Management: Zendesk Data Platform, Snowflake, MySQL, Aurora, Redis, ElasticSearch
</li><li>Event-driven Architecture: Kafka, AWS EventBridge
</li><li>Cloud &amp; Infrastructure: AWS, Docker, Kubernetes for container orchestration
</li><li>AI/ML/LLM Technologies: OpenAI, GH Copilot, Python, Huggingface,
</li><li>DevOps &amp; Automation: CI/CD pipelines with Jenkins and GitHub Actions, IaaC with Terraform
</li></ul>About Zendesk&rsquo;s Product Development Center of Excellence, Pune
Zendesk is rapidly building a world-class Product Development Center of Excellence located in our brand-new, state-of-the-art office at Koregaon Park, the prime location in Pune. This center is designed to be a dynamic hub of innovation that drives AI-powered product development and delivers exceptional customer experiences.
As a foundational member, you will play a key role in shaping a cutting-edge AI-first engineering culture. You will lead the integration of advanced AI capabilities that redefine customer engagement, accelerate product delivery, and optimize operational efficiency. Our mission is to leverage aggressive AI enablement to usher in a new era of scalable, intelligent, and customer-centric solutions&mdash;solidifying Zendesk&rsquo;s leadership on the global stage.
Join us to innovate, lead, and transform how customer experience evolves through the power of AI.
Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we&rsquo;re proud of our ongoing efforts to foster global diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.</div>

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