staffing analyst

Department Of Food & Agriculture

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Per CCR 249.3, this job control may be used to fill subsequent vacancies.</b><b><br>
</b></div><div>Under the supervision of the Agricultural Program Supervisor II (APS II), the Staff Services Analyst (SSA) performs a broad range of analytical and technical duties that require extensive knowledge of the PD/EP Branch operations, personnel requirements, policies, and issues. Incumbent completes and reviews the processing of technical documents, forms, and files of a semi- technical nature, must work well under pressure, establish and maintain effective working relationships, make appropriate decisions and well thought out recommendations, work independently in completing assigned work, and meet required deadlines.<br>
</div><div><b>Candidates may perform these essential functions with or without reasonable accommodation.</b></div><p>
You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div>The duties of this position are primarily indoors. The incumbent works in an open office space that is in close range to work stations of the other support staff. The office is equipped with a telephone and a computer with various desktop applications. A multifunction printer is located within the immediate workstation area. The office is also equipped with an adjustable roller chair, file bins, cabinets, and various desktops of standard height.</div>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
STAFF SERVICES ANALYST</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-497420
</div></div><div><div><b>Position #(s):</b>
</div><div><div>014-688-5157-XXX</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Administrative Support Analyst</b>
</div></div></div><div><div><b>Classification:</b> </div><div>STAFF SERVICES ANALYST
<div>$3,861.00 - $4,839.00 A
</div><div>$4,181.00 - $5,233.00 B
</div><div>$5,014.00 - $6,276.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Orange County
</div></div><div><div><b>Telework:</b> </div><div>In Office
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><div>The Pest Detection/Emergency Projects Branch (PD/EP) is responsible for the early detection and prompt eradication of serious exotic agricultural pests. The Branch accomplishes its mission by conducting a statewide trapping program, staffed by county and state inspectors, for exotic insect pests; by implementing special surveys for significant agricultural pests and plant diseases for which traps are not available; and by providing emergency eradication services using the best available technology. The primary objective of the emergency project component is to quickly and efficiently eradicate incipient infestations of serious agricultural pests, thereby preventing the permanent establishment and subsequent spread in California.</div>
</div></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div>A valid federally compliant ID is required to access the work location for this position. Federally compliant IDs include: California-issued Real ID Driver License or Identification Card; a US Passport or US Passport Card; a US military ID; and a Permanent Resident Card.</div><div></div><div><br>
Applicants are required to submit a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). The SOQ is intended to elicit information regarding each candidate&rsquo;s interest and experience in relation to this position. Applications submitted without the required SOQ will not be considered. Resumes, cover letters, and other materials will not be accepted in lieu of the SOQ.<br>
</div><div>The SOQ should be typed using a 12-point Arial font, be single-spaced with margins not less than one (1) inch, be no more than three (3) pages in length, include a title of &ldquo;Statement of Qualifications&rdquo;, job applicant&rsquo;s full name, and the Job Control (JC) number at the top of the first page. Applicant&rsquo;s full name should be listed in the top right corner of any page submitted in addition to the first page.<br>
</div><div>The SOQ must provide separate responses to each of the three (3) items below and should include specific examples. Responses on the SOQ should be numbered to correspond to the numbered item.</div><div><br>
1. Describe your experience, education, skills, and qualities that have prepared you to perform the day-to-day responsibilities of this Staff Services Analyst (SSA) position. Provide specific examples of your experience in performing these types of activities and describe the level of complexity and sensitivity involved.<br>
</div><div>2. Describe your knowledge of and experience using various computer software programs (Word, Excel, Adobe, Macros, etc.). Provide specific examples of your experience, including your experience working with forms and spreadsheets to record and report data and the names of the software programs used. Describe how you organized data and what types of reports you created utilizing that data.<br>
</div><div>3. Describe your past achievements which demonstrate your ability to exhibit a high degree of initiative, multitask, remain organized, pay close attention to detail, and meet deadlines. Describe what practices you have used and would continue to employ to be successful in this SSA position.</div>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 12/4/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Food &amp; Agriculture
</div><div>Attn: Human Resource Branch JC-497420
</div><div>1220 N Street, Room 242
</div><div></div><div>Sacramento, CA 95814
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Food &amp; Agriculture
</div><div></div><div>Human Resource Branch JC-497420
</div><div>1220 N Street, Room 242
</div><div></div><div>Sacramento, CA 95814
</div><div>ELECTRONIC APPLICATION IS PREFERRED. All mail or drop-off applications must include JC-497420
</div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Statement of Qualifications -
<p><b>A completed Statement of Qualifications (SOQ) must be submitted with your State Application to be considered. The SOQ must follow the specifics as stated in the &ldquo;Special Requirements&rdquo; section.</b></p></li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Benefits</p>
<div>Benefit information can be found on the CalHR website and the CalPERS website.
</div></div><div><p>Contact Information</p>
<div><p>The Hiring Unit Contact is available to answer questions regarding the position or application process.
</p><p><b>Hiring Unit Contact:
</b><br>
Ian Walters<br>
(714) 412-0992<br>
ian.walters@cdfa.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Office of Civil Rights<br>
(916) 654-1005<br>
Civil_Rights@cdfa.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Hard Copy Applications</p>
<p></p><div>If you are dropping off or mailing in your application, please use the Examination/Employment Application, STD 678 Revised 06/2024 version.</div>
</div><p></p><div><p>Additional Information</p>
<p></p><div>Please do not include any confidential information such as social security number, marital status, ethnicity, age, salary or disability information on any of the documentation uploaded with your online application.<br>
</div><div>If the classification you are applying for has an education requirement, transcripts will be required to verify you meet the minimum qualifications of the classification. Please be sure to redact any confidential information before uploading your transcripts.<br>
</div><div>Upon hire you may be required to provide official sealed transcripts or an original degree or certificate.<br>
</div><div>Applicants with foreign degrees may be asked to provide an official foreign transcript evaluation which indicates course work is equivalent to a degree from an accredited U.S. College or University.<br>
</div><div><b>This position may require a medical clearance.</b></div>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

STAFF SERVICES ANALYST

State Teachers' Retirement System

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div>The CalSTRS Customer Service Division is seeking a motivated individual to work as a Staff Services Analyst on the Account Services Team.</div><div></div><div><br>
Customer Service is the first point of contact for CalSTRS&rsquo; members, benefit recipients, and other constituents. Through multiple communication channels which include telephone, secure messaging, and written correspondence, the contact center is responsible for providing excellent member service through accurate, consistent, complete, and timely responses to each inquiry.</div><div></div><div><br>
The Account Services Unit collaborates and provides support services to the divisions within the Benefits &amp; Services Branch to achieve performance objectives and to maximize member satisfaction.</div><div></div><div><br>
Under supervision of the Account Services Manager I (Pension Program Manager I), the Staff Services Analyst performs duties of average difficulty in a wide variety of consultative and analytical staff services assignments related to Account Services. The Accounts Services Analyst interprets and applies California State Teachers&rsquo; Retirement Law, policies, regulations, and procedures with accuracy and may act as a lead to lower-level staff.<div></div><div><br>
The ideal candidate will possess the following skills:
</div><ul><li>Strong Customer Services skills</li><li>
Experience working in a fast-paced production environment</li><li>
Ability to work under pressure and handle changing priorities</li><li>
Ability to establish and maintain cooperative working relationships</li><li>
Capacity to learn quickly and retain information</li><li>
Demonstrate the ability to work effectively with a team</li></ul><div><br>
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.</div><div></div><div><br>
In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees&rsquo; monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.<br>
</div><div></div><br>
<div>Does this opportunity seem right for you? If so, see the <b>Application Instructions</b> section below and apply now.<br>
</div></div><p>You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p></p><div><div>CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.</div></div><div><br>
All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.</div><div></div><div><br>
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.</div>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
STAFF SERVICES ANALYST</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-497506
</div></div><div><div><b>Position #(s):</b>
</div><div><div>815-437-5157-038</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Account Services Analyst</b>
</div></div></div><div><div><b>Classification:</b> </div><div>STAFF SERVICES ANALYST
<div>$3,861.00 - $4,839.00 A
</div><div>$4,181.00 - $5,233.00 B
</div><div>$5,014.00 - $6,276.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Yolo County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div><div><div><div><b>Work Shift:</b> </div><div>8:00 am - 5:00 pm
</div></div></div><div><div><div><b>Work Week:</b> </div><div>Monday - Friday
</div></div></div></div></div><div><p>Department Information</p>
<div><div><b>CalSTRS: Securing the financial future and sustaining the trust of California&rsquo;s educators</b></div><div></div><div><br>
CalSTRS is the largest educator-only pension fund in the world, providing retirement, disability and survivor benefits to California's more than 1 million public school educators and their families. Named as one of the best places to work in money management ten times by Pensions &amp; Investments magazine, we are a world-class financial services institution with a commitment to sustainability and wellness.</div><div></div><div><br>
Our two U.S. Green Building LEED Platinum-certified headquarters buildings in West Sacramento, California, feature sustainable construction, abundant natural lighting, an organic garden, sustainable beekeeping and ergonomic functionally designed workspaces. We offer a variety of on-site amenities to our team members, including two full-service caf&eacute;s, two free fitness centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks along the Sacramento River and nearby seasonal farmers markets.</div><div></div><div><br>
In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and development opportunities. We offer competitive benefits, flexible work hours and hybrid work options. We are committed to creating a workplace where our team members thrive.</div><p>
If you&rsquo;re looking for a rewarding career and are interested in becoming part of a diverse and inclusive workforce where talent, expertise and wellness are valued, we encourage you to find out more about our many career options at <b>CalSTRS.com/Careers</b><b>.</b></p><p><br>
<br>
</p></div></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><div><b>Statement of Qualifications</b><br>
<div>
Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview.<br>
<br>
When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, 12-point font and address the following questions:<br>
</div><br>
<div><ul><li>Describe your experience in demonstrating your ability to analyze complex problems and recommend effective courses of action. Please use specific examples.</li><li>
Describe in detail your experience with creating written procedures and job aids. Also, describe your experience with reviewing procedures and job aids for completeness, consistency, and accuracy.</li></ul></div><br>
<b>
Exam</b></div><div></div><div><div><div><br>
This position requires a current<b> Staff Services Analyst</b><b> </b>examination. If you need to take the examination or if your score has expired, <b>click here</b> to gain list eligibility.<br>
<div><div><div><b>
CalSTRS Personal Trading Program</b></div><div></div><div><br>
Investment Branch employees are required to participate in the CalSTRS Personal Trading Program which allows CalSTRS to monitor employees&rsquo; personal trading transactions in order to reduce risks associated with insider trading, front running, and misusing material non-public information. Upon accepting a position within the Investment Branch, you will be required to disclose your personal broker account information and be required to utilize a personal broker from a designated list as provided by CalSTRS.</div></div><br>
<b>
Background Investigation</b><br>
<br>
Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a <i>Personal History Statement</i> and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.<br>
<br>
<b>CalSTRS Disclosure Requirements</b><br>
<br>
This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code that applies to CalSTRS team members and the Political Reform Act, which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700).<br>
</div></div></div></div>
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 11/24/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>State Teachers' Retirement System
</div><div>N/A
</div><div>Attn: Recruitment
</div><div>P.O. Box 15275, MS 31
</div><div></div><div>Sacramento, CA 95851-0275
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>State Teachers' Retirement System
</div><div>N/A
</div><div>CalSTRS, Attn: Recruitment
</div><div>100 Waterfront Place
</div><div></div><div>West Sacramento, CA 95605
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is required and must be included.</li>
<li>Statement of Qualifications - A Statement of Qualifications is required. Please see the <b>Special Requirements</b> section of the job posting for detailed instructions.</li>
<li>Other - A Cover Letter is required and must be included.</li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Benefits</p>
<div><p>CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee&rsquo;s bargaining unit and conditions of employment. Some benefits include:</p>
<ul><li>Alternative work schedules</li><li>
Flexible work hours</li><li>
Remote work options</li><li>
Medical benefits, including health, dental and vision insurance</li><li>
Paid holidays and a defined benefit retirement program</li><li>
More than four weeks of vacation/sick leave for leaders</li><li>
More than three weeks of vacation/sick leave for staff</li><li>
Health insurance in retirement</li><li>
Employee Assistance Program</li><li>
Loan forgiveness under the federal Public Service Loan Forgiveness Program</li></ul>
<p>For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR.</p>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the position or application process.
</p><p><b>Human Resources Contact:
</b><br>
Recruitment<br>
(916) 414-4990<br>
recruitment@calstrs.com
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Officer<br>
(916) 414-4933<br>
EEOMailbox@calstrs.com
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>ADDITIONAL APPLICATION INSTRUCTIONS</p>
<p></p><ul><li><b>Electronic applications through your CalCareer account are highly recommended. </b>If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-437-5157-038, RPA: 0272, JC-497506.</li><li>
If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.</li><li>
Training and Development (T&amp;D) assignments may be considered for this position. If you are applying as a T&amp;D, please indicate this in the eligibility section of your application.<br>
</li><li>
Candidate may be selected by application packet review only.</li><li>
Multiple positions may be filled from this recruitment.</li><li>
Submission of an incomplete STD 678 may result in disqualification.</li></ul>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div><div><div>Job Location: Hyderabad, Mumbai, Pune WFM Analyst is responsible for the tactical planning delivery, monitoring staffing levels at an intraday level. Scheduling to business specific rules, preference based, multi week performance / rule based schedule bidding Workflow &amp; Workload Optimization (Front Office Voice ACDs / Dialer Management &amp; Back Office email / fax / chat / website ++) Monthly / Fortnightly / Weekly optimized every week for next week. Monitoring shrinkage, schedule adherence, variance reports of daily traffic volumes, headcount analysis, real time performance Monitors call routing; reviews and provides recommendations for optimal intervals on all real-time non-phone activities (training, meetings, coaching, etc.) .Service Delivery by Real time Adherence &amp; Intervention / escalation Start with daily Review Action Plan (RAP) &amp; Monitoring through day Prepare root cause analysis of SL performance, staffing and update reasons for aberrations for previous day.Analyzing forecasted volume and available staff to ensure that staffing is scheduled in the most efficient manner to properly utilize available resources and maintain acceptable service levels Position Qualifications: Requiring 3-4 years of strong performance and depth of relevant experience in Contact Centre environments Professional Skills: Proficiency in MS-Excel Working knowledge of a WFM tool (Genesys, Nice WFM, Aspect eWfm, Verint i360, Teleopti, Avaya Aura, etc.) will be an additional advantage
</div></div></div></div></div></div><div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>380884</div>
</div><div><div><b>Desired Skills</b></div>
<div>Data Analyst | Demand Forecasting &amp; Planning | WFM</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMMERCE</div></div></div><div></div>

WFM Analyst

Caltrans - CA Dept. of Transportation

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div>Under the general supervision of the Staff Service Manager II, the Staff Services Analyst (SSA) provides direct administrative support to the District Deputy Director (DDD) of Maintenance and management team of the Division of Maintenance. The incumbent provides relief of administrative details in handling complex and sensitive matters on Division of Maintenance-related issues. The SSA will assist with the overall responsibility of overseeing, planning and coordinating projects assigned by the DDD of Division of Maintenance. This position requires knowledge of the Department's operation and organizational structure. The SSA will perform critical administrative tasks and handles highly sensitivity issues, which requires the incumbent to exercise a high degree of initiative and must be able to maintain a high level of confidentiality.<br>
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<b>PARF# 07-6-474 | JC-498176</b><br>
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<b>Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click </b><b>here</b><b> and search by typing in the classification title.</b><br>
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The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.<br>
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<b>Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.</b><br>
<br>
https://forms.office.com/g/RyK102ty4G<br>
<br>
https://youtu.be/oC9wIp8QalI<br>
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Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.</div><p></p><p>
You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div><p></p><div><p>Working Conditions</p>
<p><b>Position located in District 7 at 100 S. Main St. Los Angeles, CA 90012</b><br>
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<b>Multiple positions </b><b><i>may </i></b><b>be filled from this recruitment.</b><br>
</p><p>Primary work area will be within the District Office located in downtown Los Angeles. May be required to travel to field locations throughout Los Angeles and Ventura counties to perform work requirements. While at their base of operation, employee will work in a climate-controlled office under artificial lighting. The work environment is fast-paced, busy and requires considerable flexibility in managing time, priorities, and assignments. It can be demanding and/or stressful. The incumbent will be using a keyboard/mouse and video display monitor. Some travel may be required, therefore, incumbent must be able to travel using a car or commercial transportation. May be required to sit for long periods of time using office equipment such as a calculate and computer. Overtime may be required and vacations may be restricted, during peak times and fiscal year end closing.<br>
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<i>This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans&rsquo;s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee&rsquo;s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.</i><br>
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<b>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.</b></p>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
STAFF SERVICES ANALYST</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-498176
</div></div><div><div><b>Position #(s):</b>
</div><div><div>907-605-5157-XXX</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Administrative Support</b>
</div></div></div><div><div><b>Classification:</b> </div><div>STAFF SERVICES ANALYST
<div>$3,861.00 - $4,839.00 A
</div><div>$4,181.00 - $5,233.00 B
</div><div>$5,014.00 - $6,276.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>Multiple
</div></div><div><div><b>Work Location:</b> </div><div>Los Angeles County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>Permanent, Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p><b>Caltrans Mission:</b> Improving lives and communities through transportation.</p><p><b>
Caltrans Vision:</b> A thriving and connected California.</p><p><b>
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.
</b></p><p><b>Department Website:</b> www.dot.ca.gov
</p><p><b>Director&rsquo;s EEO Policy</b>: https://dot.ca.gov/programs/equal-employment-opportunity</p><div><b>
Director&rsquo;s EEO Policy Statement: </b>https://dot.ca.gov/programs/equal-employment-opportunity</div>
</div></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div><ul><li>Possession of a valid driver&rsquo;s license is required when operating a state owned or leased vehicle.</li></ul><p>
The Statement of Qualifications (SOQ) serves as documentation of each applicant&rsquo;s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.</p><ul><li>
Describe in detail your experience and qualifications related to this position.</li><li>
Describe your experience in written and verbal communication.</li><li>
Described your experience working with Microsoft Excel, Word, and Outlook.</li><li>
What are your strengths and weakness?</li></ul>
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social security numbers.
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 11/22/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
<br>
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Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Transportation
</div><div>California Department of Transportation
</div><div>Attn: Caltrans DHR Contact - JC-498176
</div><div>1750 E. 4th Street, 1st Floor
</div><div></div><div>Santa Ana, CA 92705
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Transportation
</div><div>Caltrans District 7 Los Angeles
</div><div>Caltrans DHR Contact - JC-498176
</div><div>100 S. Main Street
</div><div></div><div>Los Angeles, CA 90012
</div><div>Closed on weekends and State holidays.
</div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Statement of Qualifications -
<div><b>Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process.
</b></div></li></ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Benefits</p>
<div><div>Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.</div>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Human Resources Contact:
</b><br>
Michael Aguirre<br>
(279) 234-2369<br>
michael.aguirre@dot.ca.gov
</p><p><b>Hiring Unit Contact:
</b><br>
Chinwendu Amadi<br>
(213) 220-5930<br>
chinwendu.amadi@dot.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
Caltrans EEO Office<br>
(844) 368-3367<br>
Ask.eeo@dot.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Important Application Instructions:</p>
<p><b>The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-498176), PARF 07-6-474 and title of the position (Staff Services Analyst) must be included on the STD. 678 form.</b><br>
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<b>Electronic applications through your CalCareers account are highly recommended and encouraged.</b><br>
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<b>Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.</b><br>
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NOTE: Do not submit the &ldquo;Equal Employment Opportunity&rdquo; questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. <b>Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be </b><b>excluded or removed</b><b> from these documents includes, but is not limited to, your Social Security Number, birth date, driver&rsquo;s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.</b>
</p></div><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

Department of Resources Recycling & Recovery

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>The position is limited term and may be extended for another 12 months or may become permanent.<br>
<br>
Do you enjoy a fast-paced workplace? Do you have a passion for environmental issues? The Participant Management Unit at CalRecycle is looking for a dynamic, highly motivated individual that wants to work in a multi-tasking environment to help administering the Beverage Container Recycling Program!
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We are looking for a strong communicator with tact and professionalism who is self-driven, creative, and customer-focused to assist with educating, training and providing technical assistance to Beverage Manufacturers and Distributors (BM &amp; DS) to be compliant with their responsibilities to the Program as mandated by the California Beverage Container Recycling and Litter Reduction Act. To be successful in this position, you will need to work cohesively with a team, and be open minded and flexible to new ideas and solutions. The classification for this position is Staff Services Analyst (SSA).
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This position will leverage your skills to independently perform a full range of more responsible, varied and complex work associated with the Program. The SSA will analyze a wide range of program related issues to advise the Unit supervisor in the development of program alternatives, policies and procedures.<br>
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This position may be eligible for hybrid telework under Government Code 14200 for eligible applicants residing in California, subject to the candidate meeting telework eligibility criteria set forth in the CalEPA telework policy and/or future program need. Employees not residing in California are not eligible for telework. Regardless of telework eligibility, all employees may be required to report to the position&rsquo;s designated headquarters location, as indicated on their duty statement, at their own expense. <b>Beginning July 1st, 2026, it is anticipated the position will be office-centered and employees will be expected to report to the office at least four days per week.</b></p><p>
</p><p>You will find additional information about the job in the <b>Duty Statement</b>.</p>
</div></div><p></p><div><div><p>Minimum Requirements</p>
You will find the Minimum Requirements in the Class Specification.<ul><li>
STAFF SERVICES ANALYST</li></ul>
</div><div><p>Additional Documents</p>
<ul><li>Job Application Package Checklist</li><li>
Duty Statement</li></ul>
</div></div><div><div><p>Position Details</p>
<div><div><div><b>Job Code #:</b> </div><div>JC-498565
</div></div><div><div><b>Position #(s):</b>
</div><div><div>835-427-5157-923</div>
</div></div><div><div><div><b>Working Title:</b> </div><div><b>Staff Services Analyst</b>
</div></div></div><div><div><b>Classification:</b> </div><div>STAFF SERVICES ANALYST
<div>$3,861.00 - $4,839.00 A
</div><div>$4,181.00 - $5,233.00 B
</div><div>$5,014.00 - $6,276.00 C
</div>New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
</div></div><div></div><div><div><b># of Positions:</b> </div><div>1
</div></div><div><div><b>Work Location:</b> </div><div>Sacramento County
</div></div><div><div><b>Telework:</b> </div><div>Hybrid
</div></div><div><div><b>Job Type:</b> </div><div>12 Month Limited Term - Full Time
</div></div></div></div><div><p>Department Information</p>
<div><p>California&rsquo;s Department of Resources Recycling and Recovery (CalRecycle) brings together the state&rsquo;s recycling and waste management programs to move the state towards a circular economy that reduces waste and reuses all materials.</p><p>
Through landmark initiatives like the Integrated Waste Management Act and Beverage Container Recycling and Litter Reduction Act, California works toward a society that uses less, recycles more, and takes resource conservation to higher and higher levels.</p><p>
CalRecycle&rsquo;s Mission: Protecting California&rsquo;s environment and climate for the health and prosperity of future generations through the reduction, reuse and recycling of California resources, environmental education, disaster recovery and the transition from a disposable to a fully circular economy.</p><p>
CalRecycle values diversity, equity, and inclusion throughout the organization. We foster an environment where employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We believe the diversity of our employees is essential to inspiring innovative solutions. Together we further our mission to protect the environment and preserve resources by empowering Californians to reduce, reuse, and recycle. Join CalRecycle to improve the lives of all Californians.</p>
</div><p>Department Website: http://www.calrecycle.ca.gov
</p></div></div><div></div><div><div><p>Special Requirements</p>
<div></div><div>When submitting application in hard copy, applicants are required to submit a standard state application (Form Std.678) with an original signature, and clearly indicate RPA 25-089 &amp; Position # 835-427-5157-923 in the &ldquo;Job Title(s)&rdquo; section of the Standard State Application or you will not be considered for the position.<br>
<br>
If you would like to use education in conjunction with experience to satisfy the minimum qualifications, you must attach a copy of your degree and/or transcripts (unofficial or official) to your application to ensure the educational requirements have been met for this position. Failure to do so will result in your application being rejected.
</div></div><div><p>Application Instructions</p>
<div><p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
</p>Final Filing Date: 11/20/2025
<p><b>Who May Apply</b></p>
<div>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
<br>
<br>
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
</div><p><b>How To Apply</b></p>
<div>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:<br>
<div><p><b>Address for Mailing Application Packages</b></p>
<p>You may submit your application and any applicable or required documents to:</p><br>
<div></div><div><div><div>Department of Resources Recycling &amp; Recovery
</div><div>N/A
</div><div>Attn: Human Resources - RPA 25-089
</div><div>P.O. Box 4025, MS 19A
</div><div></div><div>Sacramento, CA 95812-4025
</div></div></div></div><div><p><b>Address for Drop-Off Application Packages</b></p>
<p>You may drop off your application and any applicable or required documents at:</p><br>
<div></div><div><div><div><div>Department of Resources Recycling &amp; Recovery
</div><div>N/A
</div><div>Human Resources - RPA 25-089
</div><div>1001 I Street, 19th Floor
</div><div></div><div>Sacramento, CA 95812-4025
</div><div></div><div>08:00 AM - 05:00 PM
</div></div></div></div></div></div><p><b>Required Application Package Documents</b></p>
<p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
</p><ul><li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.</li>
<li>Resume is optional. It may be included, but is not required.</li>
<li>Supplemental Application -
<p>Applicants must submit a Supplemental Application for this recruitment. Please see &quot;Supplemental Application Questions&quot; section below for instructions.</p></li>
</ul></div>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div></div></div><div><p>Desirable Qualifications</p>
<div>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
</div><div><ul><li>Experience in providing excellent customer service via phone</li><li>
Effective communication skills, both orally and in writing</li><li>
Experience in explaining complex issues in simple language</li><li>
Experience in understanding and interpret government codes, rules and regulations</li><li>
Experience in researching and analyzing a variety of information</li><li>
Experience in working with numbers</li><li>
Experience with using Databases</li><li>
Bilingual desired Spanish/English (desired but not required)</li></ul>
</div></div><div><p>Benefits</p>
<div><div>In addition to a compelling vision for California, CalRecycle offers competitive pay, benefits, and features for its workforce. To review the pay and benefits offered to California civil service staff, please review CalHR's website at CalHR Benefits Website - CalHR</div>
</div></div><div><p>Contact Information</p>
<div><p>The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
</p><p><b>Department Website:</b> http://www.calrecycle.ca.gov
</p><p><b>Human Resources Contact:
</b><br>
Human Resources - RPA 25-089<br>
(916) 341-6646<br>
careers@calrecycle.ca.gov
</p><p><b>Hiring Unit Contact:
</b><br>
Carmen Boylen<br>
(916) 322-8299<br>
carmen.boylen@calrecycle.ca.gov
</p><div><p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
</p><b>EEO Contact:</b><br>
EEO Officer<br>
(916) 341-6660<br>
EEO@calrecycle.ca.gov
</div><p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
</p></div></div><div><p>Supplemental Application Questions</p>
<p>Two (2) Supplemental Application Questions are listed below. Applications submitted without answering the Supplemental Application Question will not be considered for the position. When answering the Supplemental Application Question, applicants must follow these guidelines:</p><ul><li>
Responses must be typed and limited to one (1) single spaced page, with 1&quot; margins, using Arial 12-point font size.</li></ul>
 Supplemental Application Question:
<ul><li>Please describe your experience with providing effective customer service on the telephone.</li><li>
Describe your experience in dealing with a variety of individuals at all levels in an organization, including your ability to effectively communicate and interact both verbally and in writing.</li></ul><div><b>
Please note Resumes, letters, transcripts, degrees, your state application, cover letters and other materials </b><b><i>will not</i></b><b> take the place of the Supplemental Question. Simply copying and pasting your resume will also not be accepted.</b><b><i> Responses must be numbered and submitted in the same order. Applications received without a Supplemental Question may be rejected.</i></b></div><br>
</div><p></p><div><div><p>Equal Opportunity Employer</p>
<p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
</p><p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p></div></div></div></div></div></div></div></div></div></div></div><div></div>

Candidzone

<p><b>Workforce Analyst / HR Planning Analyst</b></p><ul><li>Conduct regular workforce needs assessments in collaboration with department heads.</li><li>Analyze workforce trends, forecast staffing requirements, and provide data-driven recommendations.</li><li>Support the development and implementation of manpower planning policies and procedures</li><li>Prepare and review job descriptions to ensure clarity and consistency across the organization.</li><li>Evaluate requests for position changes, additions, or deletions within the organizational structure.</li><li>Monitor and reconcile staff headcount reports with HR records on a monthly basis.</li><li>Provide analytics and reports on manpower utilization, turnover, and retention.</li><li>Ensure compliance with internal HR policies and labor regulations.</li><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>5 years of relevant experience in manpower planning, HR analytics, or workforce management .</li></ul><p>Job Type: Permanent</p>

Workforce Analyst / HR Planning Analyst

NES Fircroft

<p></p><div><div><div><div><div><p>Posted: 24/10/2025</p>
<div></div><ul><div><div>Competitive Salary</div>
</div><div></div><div><div>Bangalore, India
</div></div><div></div><div><div>Permanent</div>
</div></ul><div><div><b>&ldquo;Transform Legal Reporting &ndash; Were Looking for a Risk &amp; Advisory Analyst&rdquo;</b><br>
<br>
<b>About the Role:</b><br>
We are seeking a detail-oriented and analytical Reporting Analyst &ndash; Risk and Legal Advisory to support our legal, compliance, and risk management functions. This role is pivotal in driving data-backed decision-making through accurate reporting, stakeholder coordination, and process optimization.<br>
<br>
<b>What You&rsquo;ll Be Doing:</b><br>
<b>Develop and maintain reports and dashboards to track legal and risk metrics: </b>This involves creating structured reports and visual dashboards that provide insights into key legal and risk indicators. These tools help leadership monitor performance, identify trends, and make informed decisions based on real-time data.<br>
<b>Consolidate contract data and ensure timely updates across regional trackers: </b>You&rsquo;ll be responsible for gathering contract-related information from various regions and ensuring it is accurately and consistently updated in centralized trackers. This helps maintain a single source of truth for contract volumes, statuses, and compliance.<br>
<b>Collaborate with legal and compliance teams to support audits, reviews, and regulatory reporting: </b>This includes working closely with internal legal and compliance stakeholders to prepare documentation and data needed for audits, internal reviews, and external regulatory submissions. Your role ensures that reporting is complete, accurate, and audit ready.<br>
<b>Analyze trends and provide insights to improve turnaround time (TAT) and operational efficiency:</b> You&rsquo;ll review historical data to identify bottlenecks or delays in legal processes and suggest improvements. By analyzing turnaround times and other metrics, you help streamline workflows and enhance overall efficiency.<br>
<b>Liaise with stakeholders across regions to ensure data accuracy and timely submissions:</b> This involves regular communication with regional teams to validate data, clarify discrepancies, and ensure that updates are submitted on time. Your coordination ensures smooth reporting cycles and reliable data quality.<br>
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<b>What We&rsquo;re Looking For:</b><br>
<b>Technical Skills:</b> Advanced proficiency in MS Excel (VLOOKUP, Pivot Tables, data visualization) and solid knowledge of Word, PowerPoint, Outlook, Smartsheet and Share point<br>
<b>Attention to Detail:</b> Strong focus on accuracy and clarity in data and reporting.<br>
<b>Communication:</b> Excellent written and verbal communication skills, with the ability to present complex data clearly to stakeholders.<br>
<b>Organizational Skills:</b> Capable of managing multiple priorities, meeting deadlines, and working effectively in a team environment.<br>
<b>Legal Research &amp; Compliance Assistance: </b>Support the General Manager in conducting legal research and handling compliance-related matters as required.<br>
<b>Work Independently: </b>You should be capable of managing tasks with minimal supervision, taking ownership of deliverables, and driving reporting processes from start to finish.<br>
<b>Relevant Industry Experience: </b>Prior experience in Reporting is preferred<br>
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<b>Why NES Fircroft?</b><br>
<b>Financial Stability: </b>Competitive salary with a strong bonus scheme.<br>
<b>Work-Life Balance: </b>Generous WFH policy (2 days per week) and early-finish on Fridays.<br>
<b>Time Off: </b>18 days of paid leave plus birthday leave, 12 days of casual/sick leave, and 12 bank holidays. Paid leave increases to 20 days after 2 years<br>
<b>Development: </b>Full training plan, guidance, and clear career progression.<br>
<b>Benefits: </b>Pension schemes, life &amp; medical insurance, and more.<br>
<b>Fitness: </b>Discount on Cult Fit membership.<br>
<b>Transportation: </b>Free pick-up &amp; drop from selected nodal points.<br>
<b>Team Environment: </b>Fun, lively atmosphere with plenty of staff events.<br>
<br>
<b>Who We Are: </b>NES Fircroft is a dynamic global leader connecting top talent with major projects in the engineering and technical sectors. We foster growth through innovation and value a work culture that is both enriching and challenging. Since 1978, NES Fircroft has been a leading staffing specialist, providing top-tier technical and engineering talent across various sectors like Oil and Gas, Power, Construction, Life Sciences, Manufacturing, Chemical, Mining, Automotive, IT, and more. With over 2,000 professionals in 58 global offices, we deliver exceptional staffing solutions and support to our clients.<br>
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<b>Tagline: </b>Empower our future with your talent. Join our sustainable energy mission!<br>
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<b>Join Us &amp; Power the Change! </b>Apply now to be part of a forward-thinking, growing team making waves in the staffing industry.<br>
</div></div></div></div></div><p></p><div><div><div><div><b>Abhirupa Maiti</b></div>
<div>Talent Acquisition Associate</div></div></div></div></div></div><div></div>

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