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stewarding supervisor

Wyndham Garden Muscat

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Stewarding Supervisor is responsible for overseeing the cleanliness, organization, and maintenance of the kitchen and dining areas. This role includes managing the stewarding team, ensuring adherence to sanitation and safety standards, and maintaining inventory and equipment. The Stewarding Supervisor plays a crucial role in supporting the kitchen and front-of-house operations by ensuring a clean and efficient work environment. 
KEY RESPONSIBILITIES<ul><li>
Ensure all clean China, glass, and silver are returned to the relevant storage location using care to minimize breakage.</li><li>
Recruit, onboard, coach and motivate the stewarding team.</li><li>
Coordinate the work of the stewarding team to ensure efficient and effective operations.</li><li>
Train and develop stewarding staff, providing guidance on proper cleaning techniques, safety procedures, and equipment use.</li><li>
Oversee the cleaning and sanitation of kitchen equipment, utensils, and work areas, adhering to food safety and hygiene standards.</li><li>
Manage the inventory of cleaning supplies and kitchen equipment, ensuring that stock levels are maintained, and orders are placed as needed.</li><li>
Monitoring and report on breakage of chinaware/glassware and damaged cutlery/equipment to the line manager and prepare the purchase order for the line manager to sign.</li><li>
Ensure proper handling and storage of kitchen equipment and utensils to prevent damage and loss.</li><li>
Handling the rota, ensuring staffing levels are managed according to business levels and contractual hours.</li><li>
Conduct regular inspections of kitchen and dining areas to ensure cleanliness and compliance with health and safety regulations.</li><li>
Collaborate with kitchen and restaurant management to address any cleanliness or maintenance issues promptly.</li><li>
Handle any guest complaints or issues related to cleanliness or equipment in a professional manner.</li><li>
Prepare and maintain records related to cleaning schedules, equipment maintenance, and inventory.</li><li>
Ensure that all cleaning and maintenance tasks are completed according to established standards and timelines.</li><li>
Any other reasonable duties assigned by management.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Leadership</li><li>
Operational efficiency</li><li>
Attention to detail</li><li>
Planning and organisation</li><li>
Cost control</li><li>
Ability to work under pressure</li><li>
Teamwork</li><li>
Flexibility</li><li>
Reliability</li><li>
&ldquo;Can do&rdquo; attitude</li><li>
Excellent hygiene standards</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
1-2 years&rsquo; supervisory stewarding experience in a similar type of operations.</li><li>
Knowledge of proper use of Stewarding machinery, proper use of cleaning equipment and chemicals.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Microsoft Office<h3 class="jobSectionHeader">
Soft skills</h3>
Effective Communication, Teamwork, Leadership Mentoring, Planning</div></div>

Stewarding Supervisor

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Stewarding Supervisor is responsible for overseeing the cleanliness, organization, and maintenance of the kitchen and dining areas. This role includes managing the stewarding team, ensuring adherence to sanitation and safety standards, and maintaining inventory and equipment. The Stewarding Supervisor plays a crucial role in supporting the kitchen and front-of-house operations by ensuring a clean and efficient work environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure all clean China, glass, and silver are returned to the relevant storage location using care to minimize breakage.
 </li>
 <li>
 Recruit, onboard, coach and motivate the stewarding team.
 </li>
 <li>
 Coordinate the work of the stewarding team to ensure efficient and effective operations.
 </li>
 <li>
 Train and develop stewarding staff, providing guidance on proper cleaning techniques, safety procedures, and equipment use.
 </li>
 <li>
 Oversee the cleaning and sanitation of kitchen equipment, utensils, and work areas, adhering to food safety and hygiene standards.
 </li>
 <li>
 Manage the inventory of cleaning supplies and kitchen equipment, ensuring that stock levels are maintained, and orders are placed as needed.
 </li>
 <li>
 Monitoring and report on breakage of chinaware/glassware and damaged cutlery/equipment to the line manager and prepare the purchase order for the line manager to sign.
 </li>
 <li>
 Ensure proper handling and storage of kitchen equipment and utensils to prevent damage and loss.
 </li>
 <li>
 Handling the rota, ensuring staffing levels are managed according to business levels and contractual hours.
 </li>
 <li>
 Conduct regular inspections of kitchen and dining areas to ensure cleanliness and compliance with health and safety regulations.
 </li>
 <li>
 Collaborate with kitchen and restaurant management to address any cleanliness or maintenance issues promptly.
 </li>
 <li>
 Handle any guest complaints or issues related to cleanliness or equipment in a professional manner.
 </li>
 <li>
 Prepare and maintain records related to cleaning schedules, equipment maintenance, and inventory.
 </li>
 <li>
 Ensure that all cleaning and maintenance tasks are completed according to established standards and timelines.
 </li>
 <li>
 Any other reasonable duties assigned by management.
 
 
 </li>
 </ul>
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Operational efficiency
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning and organisation
 </li>
 <li>
 Cost control
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Reliability
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 </li>
 <li>
 Excellent hygiene standards
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 1-2 years&rsquo; supervisory stewarding experience in a similar type of operations.
 </li>
 <li>
 Knowledge of proper use of Stewarding machinery, proper use of cleaning equipment and chemicals.
 </li>
 </ul>
</div>

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
The Chief Steward&rsquo;s role within our Resorts plays a significant part in delivering amazing stories to our guests. As Chief Steward you will control the inventory of all equipment, crockery, cutlery and glassware as well as managing the stewarding team in order to ensure a clean and safe working environment for the F&amp; B team.The stewarding team need to be fully trained on all aspects of chemical handling, operating the dish washing machine, and cleaning of kitchens and all kitchen equipment. Recycling and garbage disposal along with HACCP practices need to be clearly explained and performed on a daily basis to ensure compliance with Government standards as well as corporate F&amp; B standards.Motivating the stewarding team on all of the above duties is one of the keys to delivering a successful performance as the Chief Steward! 
Qualifications<ul><li> 
Suitable amount of experience in Stewarding operations</li><li>Previous experience in Stewarding at a similar level or Assistant Chief Steward level</li><li>Passion for leadership and teamwork</li><li>Computer skills to manage inventory count, loss and breakage report production</li><li>HACCP Certificate Holder</li><li>Knowledge of Hygiene and Safety Procedures</li></ul></div>

Chief Steward

Mandarin Oriental

<div>
 
 Sous Chef &ndash; Pastry and Bakery
 
 
 
 Mandarin Oriental Muscat is looking for a
 
 Sous Chef &ndash; Pastry and Bakery
 
 
 
 to join our
 
 Kitchen
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Departmental
 
 
 
 <ul>
 <li>
 Assisting the Pastry Chef to oversee all operational and administrative aspects of the Main Pastry production (including Banquet, In-Room Dining, Caf&eacute; Citrus, Mandarin Cake Shop and Lounges) as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters.
 </li>
 <li>
 Create and maintain a great synergy between Outlets and Main Production Pastry and Bakery kitchen to assure maximum efficiency.
 </li>
 <li>
 Work closely with the respective restaurant manager and executive chef to plan menus, prices, and promotional events for the Restaurants to maximize revenue generating opportunities in line with market demands.
 </li>
 <li>
 Regularly review menus regarding popularity of dishes, food cost and seasonality with the respective Restaurant Manager and suggest new menu proposals to the Pastry Chef.
 </li>
 <li>
 Ensure plating guides and standard setup guides are up to date and distributed appropriately.
 </li>
 <li>
 Ensure plating guides and standard setup guides are followed according to set dish description, cooking method and presentation image.
 </li>
 <li>
 Ensure that all Pastry and Bakery cuisine are prepared in the most authentic way as standards set agreed by the Executive Chef &amp; Pastry Chef.
 </li>
 <li>
 Regularly inspect the quality of the Pastry and Bakery ingredients and measure them for specific recipes.
 </li>
 <li>
 Support Restaurant Manager in overview of all IG point of sales related set ups and carry out regular check on accuracy of all items.
 </li>
 <li>
 Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Restaurant Manager.
 </li>
 <li>
 Encourage proactive, efficient, and effective inter-departmental communication within and beyond the Food and Beverage division to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Provide leadership, direction, and support to all colleagues at any time.
 </li>
 <li>
 Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements.
 </li>
 <li>
 Liaise with the Learning &amp; Development Manager on departmental learning and development needs for all colleagues of the restaurants and oversee the overall.
 </li>
 <li>
 training activities of the outlets including a heavy involvement in classroom training, role plays and on the job trainings.
 </li>
 <li>
 Prepare a weekly roster to schedule all colleagues effectively to maintain the standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume.
 </li>
 <li>
 Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
 </li>
 <li>
 Support the Steward team in creating the cleaning and side duty schedules for all positions and ensure compliance and follow through.
 </li>
 <li>
 Oversee and follow through the food safety standards set by Mandarin Oriental Muscat, Safe &amp; Sound and through the local Muscat Municipality rules and regulation.
 </li>
 <li>
 Always supervise the maintenance and cleanliness of the Kitchens and Stewarding area and carry out daily checks and monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment.
 </li>
 <li>
 Ensure proper care, security and maintenance of all hotel equipment through attentive supervision.
 </li>
 <li>
 Ensure that all buffet displays are food safe, creative, clean and with attention to detail as per set standards by the Pastry Chef.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat&rsquo;s grooming, and appearance standards are implemented and always maintained to reflect an image of professionalism and care.
 </li>
 <li>
 Personally follow up with guests where possible and accommodate special request as required including dietary requirements.
 </li>
 <li>
 Ensure customer satisfaction in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the Restaurants in cooperation with the Restaurant Managers.
 </li>
 <li>
 Communicate Rules &amp; Regulations to all colleagues by using the Colleague Handbook and any other appropriate documents.
 </li>
 <li>
 Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Muscat&rsquo;s procedures.
 </li>
 <li>
 Conduct daily meetings with the team and provide a regular forum for two-way communication with the whole team.
 </li>
 <li>
 Conduct weekly hands-on dish training to ensure food knowledge and cooking methods are always up to date.
 </li>
 <li>
 Ensure recipe costings for Pastry and Bakery are up to date and in line with selling prices.
 </li>
 <li>
 Oversee and take full responsibility of all food safety related administration.
 </li>
 <li>
 Ensure support is given to the Commissary for the daily market list and inventory control.
 </li>
 <li>
 Maintain solid records of all holiday and PH clearance and assure none are accumulated within the Pastry and Bakery Kitchen.
 </li>
 <li>
 Monitor the monthly P&amp;L and food cost and carry out regular detailed analysis of outlet related financial information including menu engineering.
 </li>
 <li>
 Follow all procedures, policies and practices about the Jardine accounting related requirements for the culinary department.
 </li>
 <li>
 Support Banquet if required for any events or outside catering events with manpower or with actual dishes.
 </li>
 <li>
 To be updated with the latest food trends in the Food &amp; Beverage industry to ensure that Pastry and Bakery are in line or ahead with international standards.
 </li>
 <li>
 Plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet.
 </li>
 <li>
 Perform any other reasonable duties as required by the Executive Chef &amp; Pastry Chef.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Sous Chef / Pastry and Bakery - 6-Month Contract

Agthia Group PJSC

<div>
 
 
 Company Description
 
 
 
 Agthia Group PJSC, headquartered in Abu Dhabi and part of ADQ, is one of the region&rsquo;s leading food and beverage companies. Established in 2004, Agthia has evolved into a diversified F&amp;B leader with a strong regional footprint across the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. The Group&rsquo;s integrated portfolio includes market-leading brands in categories such as Water &amp; Food, Snacking, Protein and Frozen, and Agri-Business. With more than 12,000 employees, Agthia&rsquo;s products reach consumers in over 60 markets worldwide.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Accounts Receivable Supervisor located in Muscat. The Accounts Receivable Supervisor will oversee and manage the accounts receivable team, ensure accurate financial statements, perform account reconciliations, and handle collections. The role also includes maintaining records, auditing invoices, resolving billing discrepancies, and providing support for financial reporting and analysis.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Finance and Accounting skills
 </li>
 <li>
 Strong Analytical Skills and experience in Account Reconciliation
 </li>
 <li>
 Auditing skills
 </li>
 <li>
 Proficient in MS Excel, Power Query, Power BI, and PowerPoint is a plus
 </li>
 <li>
 Excellent communication and leadership abilities
 </li>
 <li>
 Proficiency in accounting software and Oracle ERP systems
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Bachelor's degree in Finance, Accounting, or related field
 </li>
 <li>
 Experience in the food and beverage industry is a plus
 </li>
 </ul>
</div>

Accounts Receivable Supervisor

<div>
 
 Front Office Supervisor
 
 
 
 Mandarin Oriental Muscat is looking for a Front Office Supervisor to join our Front Office team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 Scope of Position
 
 
 
 The Front Office Supervisor will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Front Office Supervisor will run the daily operations of the reception desk. The Front Office Supervisor will assist the Front Office Management team in running daily shifts when needed.
 
 
 <ul>
 <li>
 Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
 </li>
 <li>
 Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager when required to train colleagues in accordance with the applicable standards and policies.
 </li>
 <li>
 Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
 </li>
 <li>
 Assure the back and front of house areas of the Reception are clean and tidy at all times.
 </li>
 <li>
 Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant FO Manager - Front Office Manager
 </li>
 <li>
 Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
 </li>
 <li>
 Ensure that Mandarin Oriental, Muscat's grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Identify departmental learning and development needs for all colleagues of the department and share those with the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Checking in advance on manning levels and other parameters affecting shifts on a daily basis.
 </li>
 <li>
 Support the Assistant FO Manager - Front Office Manager to maintain a clear overview of PSMS by carrying out regular checks on accuracy of the system
 </li>
 <li>
 To report through the assigned system and follow up all maintenance defaults affecting delivery of service.
 </li>
 <li>
 To ensure cashiering is carried out properly by the team and daily cash and credit collections are in order and submitted to accounting after end of shift.
 </li>
 <li>
 To perform and check all duties related to shift opening and closing check list.
 </li>
 <li>
 Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail.
 </li>
 <li>
 Greet and escort guests promptly to their rooms.
 </li>
 <li>
 Handle guests&rsquo; complaints
 </li>
 <li>
 Help the Bell team when needed
 </li>
 <li>
 Handle cash drawer properly as outlined in the MODUB Controller&rsquo;s manual
 </li>
 <li>
 Ensure team product knowledge is maintained, updated and regularly tested.
 </li>
 <li>
 Attend and conduct meetings during absence or unavailability of management team.
 </li>
 <li>
 Perform any other reasonable duties as required by the Assistant FO Manager - Front Office Manager.
 </li>
 <li>
 Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
 </li>
 <li>
 Communicate clearly with the Night Auditor and Accounting.
 </li>
 <li>
 Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Front Office Supervisor - Omani National

Explore 35+ Stewarding supervisor in Muscat Oman this November. Find roles across top companies and apply now to boost your career.

35 stewarding supervisor jobs IN Muscat Oman

Stewarding Supervisor

Stewarding Supervisor

Chief Steward

Sous Chef / Pastry and Bakery - 6-Month Contract

Accounts Receivable Supervisor

Front Office Supervisor - Omani National

Front Office Supervisor - Omani National