stewarding supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Culinary
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p>
The Stewarding Team Leader supports the daily operation of the Stewarding Department, ensuring cleanliness, sanitation, hygiene, and operational support are consistently maintained in line with Rosewood brand standards and the expectations of an ultra-luxury environment. A strong operational presence is maintained across kitchens, restaurants, bars, meeting and events operations, and back-of-house areas to ensure efficient stewarding support throughout all service periods.</p><p>
Working closely with the Stewarding Manager, Culinary, Food &amp; Beverage, and other departments, the Stewarding Team Leader supervises daily stewarding activities, supports associate development, and ensures all cleaning, sanitation, and equipment handling procedures are executed with consistency and discipline. Accountability includes operational readiness, hygiene compliance, associate supervision, and maintaining a safe and organized working environment.</p><p></p><p><b><br>
Essential Duties and Responsibilities</b></p><p><b>
Quality:</b></p><div><ul><li>
Maintain stewarding operations in line with Rosewood brand standards, Forbes standards, LQA requirements, HACCP, and local health regulations.</li><li>
Supervise daily stewarding operations across kitchens, restaurants, bars, banquet facilities, and back-of-house areas.</li><li>
Ensure all operating equipment, crockery, cutlery, glassware, cookware, and kitchen utensils are cleaned, sanitized, and stored according to hotel standards.</li><li>
Monitor dishwashing operations to ensure quality, efficiency, and hygiene standards are consistently achieved.</li><li>
Ensure all stewarding areas remain clean, organized, and operationally ready throughout all shifts.</li><li>
Conduct regular inspections of stewarding areas and report maintenance or hygiene concerns promptly.</li><li>
Ensure cleaning schedules and deep cleaning tasks are completed according to departmental standards.</li><li>
Supervise waste disposal, recycling, and refuse handling procedures.</li><li>
Ensure proper handling, storage, and usage of cleaning chemicals.</li><li>
Coordinate equipment distribution to restaurants, kitchens, bars, and meeting and events operations.</li><li>
Ensure sufficient operating equipment is available to support daily operations.</li><li>
Support banquet and special event setups and breakdowns as required.</li><li>
Monitor associate performance and provide guidance to ensure operational consistency.</li></ul></div><p></p><p><b><br>
Financial:</b></p><div><ul><li>
Support efficient use of departmental resources and operating equipment.</li><li>
Minimize breakage, loss, and unnecessary waste.</li><li>
Monitor chemical usage and report excessive consumption.</li><li>
Assist with inventory counts of operating equipment and stewarding supplies.</li><li>
Maintain proper storage and organization of stewarding inventory.</li><li>
Ensure responsible use of equipment and cleaning materials.</li><li>
Support cost control initiatives through efficient daily operations.</li><li>
Report equipment shortages or replacement requirements to the Stewarding Manager.</li></ul></div><p></p><p><b><br>
Leading:</b></p><div><ul><li>
Supervise stewarding associates during daily operations.</li><li>
Allocate daily tasks and ensure completion according to operational priorities.</li><li>
Conduct daily shift briefings and communicate departmental expectations.</li><li>
Support onboarding and training of new associates.</li><li>
Coach associates on cleaning procedures, hygiene standards, HACCP requirements, and safe working practices.</li><li>
Monitor grooming, attendance, punctuality, and professional standards.</li><li>
Lead by example through professionalism, teamwork, and operational discipline.</li><li>
Provide continuous coaching and support to improve associate performance.</li><li>
Report performance concerns, disciplinary matters, and training needs to the Stewarding Manager.</li><li>
Foster teamwork between Stewarding, Culinary, Food &amp; Beverage, Engineering, and Housekeeping.</li><li>
Support operational planning to ensure adequate staffing throughout all shifts.</li><li>
Assist in resolving operational challenges efficiently and professionally.</li></ul></div><p></p><p><b><br>
Standard Responsibilities:</b></p><div><ul><li>
Comply and adhere to all Rosewood company policies and hotel procedures.</li><li>
Take on additional tasks within the scope of the role as required by business needs.</li><li>
Act as a brand ambassador at all times and maintain brand integrity.</li><li>
Reflect the company&rsquo;s culture, vision, mission, and core values in daily actions and decisions.</li><li>
Maintain awareness and application of Rosewood, Forbes, and LQA standards.</li><li>
Support the adoption of systems, technology, and tools that improve operational efficiency.</li><li>
Maintain effective communication within the outlet and across departments.</li><li>
Identify training and development needs through daily interaction and observation.</li><li>
Lead by example in appearance, behavior, and professional conduct.</li><li>
Maintain a strong operational presence throughout all service periods.</li><li>
Ensure compliance with hygiene, HACCP, and safety standards.</li><li>
Follow all emergency procedures and operational protocols.</li><li>
Protect the reputation of the hotel through professional and responsible conduct.</li></ul></div><p></p><p><b><br>
Confidentiality</b></p><p>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><p>
Maintain confidentiality of all company, guest, and associate information.</p><p>
Protect sensitive operational and financial information.</p><p>
Ensure discretion in all matters related to guests and associates.</p><p></p><p><b><br>
Health &amp; Safety:</b></p><div><ul><li>
Follow safe working practices across all areas of the outlet.</li><li>
Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>
Report hazards, defects, and safety concerns immediately.</li><li>
Ensure incidents and accidents are reported in line with procedures.</li><li>
Maintain compliance with HACCP and food safety standards.</li><li>
Promote a safe environment for guests and associates</li></ul></div><p><b>
Other:</b></p><p>
The above description is not exhaustive and may be adjusted based on operational needs.</p><div><ul><li>
Maintain flexibility in working hours and operational support.</li><li>
Respond to business needs with adaptability and ownership.</li><li>
Support additional responsibilities and projects as required.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Team Leader Steward

SPHC

<div><p><b>Join our extraordinary world!</b><br>
<br>
Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special.<br>
<br>
With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Stewarding Team Leader with luxury and lifestyle brand hotel experiences to join our team in Doha.</p>
<p>
Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.</p>
<p><b>
A little taste of your day-to-day:</b></p>
<ul>
<li>Lead and actively participate in the cleaning and sanitizing of kitchens, equipment, and food &amp; beverage premises to ensure the highest hygiene standards</li>
<li>Supervise the receiving, proper storage, and handling of kitchen goods, equipment, and stewarding supplies</li>
<li>Oversee the handling, cleaning, and storage of kitchen linen</li>
<li>Ensure all kitchen equipment is clean, operational, and prepared for use before and during service periods</li>
<li>Supervise stewarding operations during assigned shifts, ensuring efficiency, cleanliness, and compliance with brand standards</li>
<li>Enforce strict adherence to local health, safety, and hygiene regulations, as well as company policies and procedures</li>
<li>Monitor and supervise waste management and disposal processes in line with environmental and safety standards</li>
<li>Maintain high standards of personal hygiene and grooming; ensure team members consistently follow hygiene protocols</li>
<li>Conduct shift briefings in the absence of the Chief Steward to communicate hotel activities, operational needs, and daily priorities</li>
<li>Control stewarding operational costs by efficient supervision of labor, equipment use, and supplies</li>
<li>Ensure all kitchen and back-of-house areas remain hygienic, organized, and inspection-ready at all times</li>
<li>Support training, coaching, and daily supervision of stewarding staff to maintain performance and morale</li>
</ul>
<p><b>What We Need From You:</b></p>
<ul>
<li>Experience in a luxury and lifestyle hotel</li>
<li>Possess good communication skills</li>
<li>Possess good leadership skills</li>
<li>Attention to detail and accuracy</li>
</ul>
<p><b>What We Offer</b></p>
<p>
We&rsquo;ll reward all your hard work with competitive salary and benefits.</p>
<p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p>
<p>
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Stewarding Team Leader

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26095177<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Supervisor-Stewards

<div><b>Additional Information</b><br>
<b>Job Number</b>26093676<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Road 90,New Cairo City, Cairo, Egypt, Egypt, 11835<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing globalteam, and <b>become</b> the best version of you.</p></div></div>

Senior Supervisor-Stewards

California Institute of Technology

<div><div><b>Assistant Director of Stewardship</b><br>
<br>
<b>Caltech</b><br>
</div>
<b>Job Category:</b> Fulltime Regular<br>
<b>Exempt Overtime Eligible:</b> Exempt<br>
<b>Benefits Eligible:</b> Benefit Based
<br>
<br>
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.<br>
<br>
<b>Job Summary</b><br>
<br>
The purpose of Advancement and Alumni Relations (AAR) is to foster a thriving and engaged community of support for Caltech. By strengthening and nurturing the community of people who share and support the Institute's mission and values, we will ensure the Institute receives the necessary resources to achieve our aspirations and advocate for excellence in teaching, research, and scholarship in perpetuity.
<br>
<br>
Reporting to the Director of Stewardship, the Assistant Director of Stewardship is charged with supporting Caltech's comprehensive donor-centric stewardship program, which enhances the donor experience through accurate and consistent stewardship reporting. The Assistant Director possesses exceptional organizational skills, high attention to detail, an ability to meet deadlines, and a strong commitment to customer service. Partnering with other members of the Stewardship team, the Assistant Director helps ensure the long-term sustainability of Caltech's donor stewardship efforts by maintaining accurate data, mastering internal reporting processes, and creating additional efficiencies within the unit's reporting systems.<br>
<br>
<b>Essential Job Duties</b><br>
<ul><li>
Regularly audit new gift fund records, as well as systematically review older fund records, to preserve Stewardship's data integrity through consistent data collection and regular maintenance and enhancement of information within the AAR database.</li><li>
Run reports and provide relevant data for the team's centralized, annual fund stewardship reporting activities for more than 700 endowed and current-use funds.</li><li>
Help request and compile content for stewardship reports, such as student questionnaire responses for scholarship and fellowship reports.</li><li>
Manage data within the ThankView system to facilitate the collection and distribution of stewardship videos from scholars, fellows, and other members of the campus community.</li><li>
Compile information for and facilitate mass uploads of scholarship recipient, fellowship recipient, and endowed fund financial data to the AAR database.</li><li>
Maintain a comprehensive inventory of endowed professorship and leadership chair faculty appointments at Caltech; provide regular updates to Faculty Records, the Provost's office, and Fund Accounting.</li><li>
Work collaboratively with Advancement Information team and stewardship colleagues to track donor gifts and monitor, maintain, and regularly update information about giving society members and stewardship preferences.</li><li>
Help coordinate e- and hard copy mailings of donor impact reports and other donor stewardship efforts.</li><li>
Maintain gift fund data and the highest level of confidentiality and discretion necessary when working with financial and gift information.</li><li>
Working with stewardship team members, support the tracking of data for individualized stewardship strategies and plans for major donors. This includes:<ul><li>
Preparing donor data for stewardship team and prospect manager review.</li><li>
Tacking donor stewardship milestones such as birthdays and anniversaries of significant donor-funded centers, institutes, and related initiatives.</li></ul></li><li>
Support the daily processing of gift acknowledgment correspondence, as needed.</li><li>
Support generation of gift agreements, as needed.</li><li>
Provide outstanding customer service to AAR colleagues and other internal stakeholders regarding inquiries about annual stewardship reporting activities.</li><li>
In conjunction with stewardship colleagues, proactively identify and resolve issues that impede the fulfillment of donor intent or provide information to campus partners that provides clarity to donor intent.</li><li>
Perform other duties and special projects as assigned.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Bachelor's degree or equivalent related work experience.</li><li>
Three years or more of experience in a nonprofit or higher education setting, with progressive responsibilities in administrative support, data management, and project coordination.</li><li>
Experience with the philosophy and practices of institutional advancement and the principles of donor stewardship.</li><li>
Excellent organizational, time management, and project management skills; ability to work collaboratively as well as manage projects proactively and independently to completion with limited oversight.</li><li>
Meticulous attention to detail and accuracy.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>
Advanced proficiency in Microsoft Excel and other programs that provide the ability to interpret, manage, and track large quantities of data.</li><li>
Experience using business databases to maintain and extract data.</li><li>
Excellent verbal and written communication skills, including outstanding proofreading skills; ability to communicate effectively and efficiently with co-workers and the campus wide community.</li><li>
Demonstrated ability to handle confidential information with discretion.</li><li>
Strong customer service orientation and skills, demonstrating a professional and friendly demeanor, including the ability to anticipate and provide helpful service to internal and external customers.</li><li>
Ability to articulate process and procedures in order to support and train others.</li><li>
Authentic curiosity about science and technology.</li><li>
Demonstrate the ability to practice and adhere to AAR's Guiding Principles.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Proficiency with Ellucian's Advance advancement and alumni relations database software or similar CRM.</li><li>
Experience with other applications/tools such as Encompass, ThankView, InDesign, or other donor stewardship technologies.</li><li>
Experience with SharePoint, Power Automate, and/or some basic coding skills a plus.</li></ul><br>
<b>
Required Documents</b><br>
<ul><li>
Resume.
</li><li>Cover Letter.</li></ul><br>
<br>
<br>
<b>To be considered for this position please visit our web site and apply on line at the following link: </b><b>https://hr.caltech.edu/work/job_openings</b><br>
<br>
<i>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</i>
<br>
<br>
je-e39f58f5b0834014bbc57ce0072dea45</div>

Assistant Director of Stewardship

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Shura Island
</div></div><div><div>Hiring Entity
</div><div>Rosewood Red Sea
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Culinary
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><p>
The Team Leader &ndash; In-Villa Dining supports the daily operation of the In-Villa Dining department, ensuring service standards, product quality, and guest experiences are consistently delivered in line with Rosewood brand standards and the expectations of an ultra-luxury resort environment. A visible and hands-on presence is maintained throughout all service periods, supporting service coordination, guest engagement, and the seamless delivery of food and beverages to guest rooms and villas. Close collaboration is maintained with Order Taking, Culinary, Stewarding, Front Office, and other departments to ensure a personalized and efficient service experience. Accountability includes guest satisfaction, operational excellence, team performance, training support, and contributing to the overall success of the department.</p><p><b>
Essential Duties and Responsibilities</b></p><p><b>
Quality:</b></p><div><ul><li>
Maintain In-Villa Dining operations in line with Rosewood brand standards, Forbes standards, and LQA requirements.</li><li>
Ensure consistent execution of service standards, service sequence, and guest experience throughout all service periods.</li><li>
Maintain a strong operational presence, supporting service flow, order delivery, and coordination between Order Taking, Culinary, Stewarding, and service associates.</li><li>
Monitor order accuracy, delivery times, food quality, presentation, and overall guest satisfaction.</li><li>
Engage with guests to ensure a personalized, attentive, and refined in-room dining experience.</li><li>
Handle guest feedback, requests, and service recovery professionally and promptly.</li><li>
Ensure guest preferences, dietary requirements, allergies, and special requests are accurately communicated and fulfilled.</li><li>
Conduct or support daily briefings and pre-service checks to ensure operational readiness.</li><li>
Ensure all trays, trolleys, equipment, amenities, and service areas are maintained to the highest standards of cleanliness and presentation.</li><li>
Coordinate with Culinary and supporting departments to ensure food quality, presentation, and timing standards are consistently achieved.</li><li>
Support the execution of VIP amenities, special occasions, celebrations, and guest recognition initiatives.</li><li>
Ensure menus, promotional materials, and guest-facing collateral are accurate and properly presented.</li><li>
Monitor team performance during service and provide real-time coaching to ensure confident and consistent service delivery.</li><li>
Support continuous improvement of service standards, operational efficiency, and the overall guest experience.</li></ul></div><p></p><p><b><br>
Financial:</b></p><div><ul><li>
Maintain awareness of daily business levels, order volumes, average check, and departmental performance.</li><li>
Support the achievement of departmental revenue and profitability objectives.</li><li>
Encourage upselling through knowledgeable recommendations and menu awareness.</li><li>
Ensure accuracy of order taking, billing, and posting within operational systems.</li><li>
Support efficient deployment of associates in line with business demand.</li><li>
Assist in controlling costs through waste reduction and proper use of resources.</li><li>
Support inventory counts and stock control procedures for operating equipment and supplies.</li><li>
Support promotional campaigns, seasonal offerings, and revenue-generating initiatives.</li></ul></div><p></p><p><b><br>
Leading:</b></p><div><ul><li>
Provide daily guidance, direction, and support to In-Room Dining associates during assigned shifts.</li><li>
Lead by example in professional grooming, behavior, and guest service standards.</li><li>
Conduct or support daily briefings and communicate operational priorities.</li><li>
Support onboarding, training, and development of associates.</li><li>
Provide coaching and regular feedback to enhance performance and confidence.</li><li>
Ensure effective supervision, task delegation, and follow-up throughout all service periods.</li><li>
Address operational challenges promptly and escalate concerns when necessary.</li><li>
Foster effective teamwork and communication between In-Room Dining and supporting departments.</li><li>
Promote a positive, professional, and team-oriented work environment.</li><li>
Support the implementation of hotel policies, procedures, and service standards.</li><li>
Act as a role model through professionalism, attention to detail, and guest-focused behavior.</li><li>
Support the Assistant Outlet Manager and the Outlet Manager in achieving departmental objectives and maintaining operational excellence.</li></ul></div><p></p><p><b><br>
Standard Responsibilities:</b></p><div><ul><li>
Comply and adhere to all Rosewood company policies and hotel procedures.</li><li>
Take on additional tasks within the scope of the role as required by business needs.</li><li>
Act as a brand ambassador at all times and maintain brand integrity.</li><li>
Reflect the company&rsquo;s culture, vision, mission, and core values in daily actions and decisions.</li><li>
Maintain awareness and application of Rosewood, Forbes, and LQA standards.</li><li>
Support the adoption of systems, technology, and tools that improve operational efficiency.</li><li>
Maintain effective communication within the outlet and across departments.</li><li>
Identify training and development needs through daily interaction and observation.</li><li>
Lead by example in appearance, behavior, and professional conduct.</li><li>
Maintain a strong operational presence throughout all service periods.</li><li>
Ensure compliance with hygiene, HACCP, and safety standards.</li><li>
Follow all emergency procedures and operational protocols.</li><li>
Protect the reputation of the hotel through professional and responsible conduct.</li></ul></div><p></p><p><b><br>
Confidentiality</b></p><p>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><p>
Maintain confidentiality of all company, guest, and associate information.</p><p>
Protect sensitive operational and financial information.</p><p>
Ensure discretion in all matters related to guests and associates.</p><p></p><p><b><br>
Health &amp; Safety</b></p><div><ul><li>
Follow safe working practices across all areas of the outlet.</li><li>
Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>
Report hazards, defects, and safety concerns immediately.</li><li>
Ensure incidents and accidents are reported in line with procedures.</li><li>
Maintain compliance with HACCP and food safety standards.</li><li>
Promote a safe environment for guests and associates</li></ul></div><p><b>
Other:</b></p><p>
The above description is not exhaustive and may be adjusted based on operational needs.</p><div><ul><li>
Maintain flexibility in working hours and operational support.</li><li>
Respond to business needs with adaptability and ownership.</li><li>
Support additional responsibilities and projects as required.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.</p></div></div></div></div></div></div>

Team Leader – In-Villa Dining

Hilton

<div><p><b>Exceptional Hospitality Starts with You
</b></p><p>Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work.
</p><p>As a <b>Guest Operations Manager </b>, you'll be at the heart of our hotel, leading day-to-day operations and inspiring your team to deliver exceptional service with every interaction. More than managing operations, you'll create an environment where guests feel genuinely welcomed, valued, and cared for from the moment they arrive until the moment they leave.
</p><p>Working closely with the Front Office, Housekeeping, Food &amp; Beverage, Kitchen, and Stewarding teams, you'll champion operational excellence, drive guest satisfaction, and empower team members to deliver the outstanding hospitality that Hilton is known for. Through your leadership, you'll ensure every detail contributes to a seamless guest experience while fostering a positive, high-performing workplace where people can grow and succeed.
</p><p>This is your opportunity to make a meaningful impact&mdash;creating unforgettable stays for our guests while shaping a culture that reflects Hilton's promise to spread the light and warmth of hospitality.</p></div>
<br><div><p>Here's what you'll do during a typical day:
</p><ul><li><b>Oversee hotel operations: </b>Lead, direct, and manage daily operations, including budgeting, forecasting, strategic planning, service delivery, and compliance with brand and company standards
</li><li><b>Shape service excellence strategy: </b>Monitor guest service trends, assess overall satisfaction, and direct strategies to enhance the guest experience and drive long-term service quality improvements and remove
</li><li><b>Enhance performance and productivity: </b>Identify gaps in processes or team performance and implement strategies for improvement
</li><li><b>Lead quality and service initiatives: </b>Drive the hotel&rsquo;s quality assurance process by setting goals, enabling service recovery, and monitoring guest satisfaction metrics
</li><li><b>Cultivate a high-performing team: </b>Drive engagement and retention through performance management, professional development, and recognition programs</li></ul></div>
<br><div><p><b>What It Takes to Make the Stay
</b></p><p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</p><p>A passion for spreading the light and warmth of <b>Hospitality </b>. Acting with <b>Integrity </b>and always doing the right thing. Inspiring others through <b>Leadership </b>. A belief that <b>Teamwork </b>drives the best outcomes. A sense of <b>Ownership </b>and accountability. And a focus on the <b>Now </b>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Guest Operations Manager

Search 2356+ Stewarding supervisor jobs near you this August. New roles added regularly across leading industries. Apply today.