stewarding supervisor

SPHC

<div>Join our extraordinary world! 
 
Distinguished design, superlative style, warm and genuine service make this Luxury &amp; Lifestyle Collection truly unique and special. 
 
With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Stewarding Team Leader with luxury and lifestyle brand hotel experiences to join our team in Doha.

Just a stone&rsquo;s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.

A little taste of your day-to-day:
<ul>
<li>Lead and actively participate in the cleaning and sanitizing of kitchens, equipment, and food &amp; beverage premises to ensure the highest hygiene standards</li>
<li>Supervise the receiving, proper storage, and handling of kitchen goods, equipment, and stewarding supplies</li>
<li>Oversee the handling, cleaning, and storage of kitchen linen</li>
<li>Ensure all kitchen equipment is clean, operational, and prepared for use before and during service periods</li>
<li>Supervise stewarding operations during assigned shifts, ensuring efficiency, cleanliness, and compliance with brand standards</li>
<li>Enforce strict adherence to local health, safety, and hygiene regulations, as well as company policies and procedures</li>
<li>Monitor and supervise waste management and disposal processes in line with environmental and safety standards</li>
<li>Maintain high standards of personal hygiene and grooming; ensure team members consistently follow hygiene protocols</li>
<li>Conduct shift briefings in the absence of the Chief Steward to communicate hotel activities, operational needs, and daily priorities</li>
<li>Control stewarding operational costs by efficient supervision of labor, equipment use, and supplies</li>
<li>Ensure all kitchen and back-of-house areas remain hygienic, organized, and inspection-ready at all times</li>
<li>Support training, coaching, and daily supervision of stewarding staff to maintain performance and morale</li>
</ul>
What We Need From You:
<ul>
<li>Experience in a luxury and lifestyle hotel</li>
<li>Possess good communication skills</li>
<li>Possess good leadership skills</li>
<li>Attention to detail and accuracy</li>
</ul>
What We Offer

We&rsquo;ll reward all your hard work with competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Stewarding Team Leader

Altisima Winery

Position SummaryThe Kitchen Assistant plays an essential role in supporting the daily operations of the Altisima Winery culinary team by maintaining the highest standards of cleanliness, sanitation, organization, and operational readiness. This position is responsible for ensuring all kitchen equipment, cookware, dishes, utensils, and service wares are properly cleaned, sanitized, organized, and readily available to support restaurant and event operations.In addition to stewarding responsibilities, this position provides valuable support to the culinary team through basic food preparation, station assistance, plating, stocking, receiving deliveries, and maintaining a clean, safe, and organized kitchen environment. The ideal candidate demonstrates a strong work ethic, attention to detail, teamwork, and a commitment to delivering exceptional hospitality.Essential Duties and ResponsibilitiesStewarding &amp; Sanitation<ul><li>Collect, sort, rinse, and load dishes, glassware, flatware, cookware, and kitchen utensils into commercial dishwashing equipment.</li><li>Wash pots, pans, sheet trays, and specialty equipment by hand when necessary.</li><li>Assemble, operate, monitor, clean, and properly shut down the commercial dish machine according to established procedures.</li><li>Perform daily dishwasher testing using approved test strips to verify proper chemical concentration and sanitizing temperatures.</li><li>Immediately notify culinary management of any equipment malfunctions or discrepancies involving water temperature, chemical levels, water pressure, or machine performance.</li><li>Maintain cleanliness and sanitation of all dishwashing areas throughout each shift.</li><li>Properly store all clean dishes, cookware, utensils, and equipment in designated locations.</li></ul>Kitchen Operations Support<ul><li>Assist cooks and chefs with food preparation, basic cookery, plating, station setup, and production as assigned.</li><li>Support kitchen service by assisting wherever operational needs require.</li><li>Cover both stewarding and food preparation responsibilities during service periods as directed.</li><li>Complete all assigned opening, closing, and side work responsibilities accurately and on time.</li></ul>Receiving &amp; Inventory<ul><li>Receive and organize deliveries from approved vendors.</li><li>Verify products are properly stored immediately upon receipt.</li><li>Rotate inventory using First-In, First-Out (FIFO) inventory practices.</li><li>Organize dry storage, refrigeration, freezer, and warehouse areas to maintain cleanliness and efficiency.</li><li>Break down cardboard boxes and dispose of recyclable materials in designated recycling containers.</li></ul>Facility Maintenance &amp; Cleanliness<ul><li>Maintain exceptional cleanliness/organization throughout all kitchen, prep, storage, and departmental storage areas.</li><li>Ensure restaurant and events equipment is cleaned, dried, and stored accordingly.</li><li>Clean and sanitize workstations, food preparation surfaces, cooking equipment, refrigerators, shelving, walls, floors, drains, and surrounding work areas.</li><li>Sweep and mop kitchen and warehouse floors throughout the shift as needed.</li><li>Monitor and replenish hand soap dispensers, sanitizer stations, paper towel dispensers, and other sanitation supplies.</li><li>Set up, maintain, and monitor towel and linen collection areas.</li><li>Empty, rotate, and replace kitchen trash receptacles throughout the day and transport waste to designated dumpster locations.</li><li>Transport used fryer oil safely to the designated collection vessel following company safety procedures.</li><li>Leave all work areas clean, organized, sanitized, and prepared for the following shift.</li></ul>General Responsibilities<ul><li>Maintain compliance with all food safety, sanitation, health department, OSHA, Responsible Beverage Service (where applicable), and company policies and procedures.</li><li>Demonstrate professionalism, integrity, and a positive attitude in all interactions with guests, members, vendors, and fellow team members.</li><li>Work collaboratively with all winery departments to support restaurant, tasting room, wine club, events, and winery operations as business needs require.</li><li>Consistently provide a level of service that reflects Altisima Winery's commitment to exceptional hospitality and guest experiences.</li><li>Maintain regular attendance, punctuality, and reliability.</li><li>Take ownership of assigned responsibilities and proactively identify opportunities to improve efficiency, cleanliness, organization, and guest service.</li><li>Assist with special events, winery functions, inventory projects, deep cleaning, and operational initiatives as assigned.</li><li>Maintain all equipment and company property with care and immediately report maintenance, safety, or operational concerns.</li><li>Participate in required meetings, training sessions, certifications, and ongoing professional development.</li><li>Maintain a professional appearance and adhere to company dress code and grooming standards.</li><li>Follow all company policies outlined in the Employee Handbook.</li><li>Perform other duties, projects, and responsibilities as assigned by management, including responsibilities outside the primary scope of this position that support the successful operation of Altisima Winery.</li></ul>Additional ResponsibilitiesJob descriptions are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Team members may be assigned additional responsibilities, projects, or cross-functional duties based on operational needs, business demands, or organizational priorities.Qualifications<ul><li>Previous dishwashing, stewarding, or kitchen experience preferred but not required.</li><li>Ability to work in a fast-paced hospitality environment.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently and collaboratively as part of a team.</li><li>Must be dependable, flexible, and willing to assist wherever needed.</li><li>Basic understanding of food safety and sanitation practices preferred.</li></ul>Physical Requirements<ul><li>Ability to stand and walk for extended periods throughout the shift.</li><li>Frequently lift and carry up to 50 pounds.</li><li>Ability to bend, kneel, stoop, reach, push, and pull repeatedly.</li><li>Ability to work in hot, wet, humid, and fast-paced kitchen environments.</li><li>Comfortable working around commercial kitchen equipment, cleaning chemicals, and sanitation products while following established safety procedures.</li></ul>Work EnvironmentThis position operates in a commercial kitchen and winery hospitality environment. Weekend, evening, holiday, and special event availability is required based on business demands.Core ValuesEmployees of Altisima Winery are expected to demonstrate:<ul><li>Commitment to Excellence</li><li>Hospitality-Driven Service</li><li>Accountability and Ownership</li><li>Integrity and Professionalism</li><li>Respect for Guests, Members, Fellow Team Members, and Company Property</li><li>Teamwork and Cross-Department Collaboration</li><li>Adaptability and a Willingness to Assist Wherever Needed</li><li>Continuous Learning and Improvement</li><li>Pride in Maintaining a Safe, Clean, and Welcoming Environment</li></ul>Altisima Winery is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other protected classification under applicable federal, state, or local law.As a member of the Altisima Winery team, every employee is expected to contribute to a culture of hospitality, professionalism, accountability, and teamwork. Team members may be asked to assist other departments during periods of business need and are expected to perform additional duties that support the overall success of the winery while remaining within the scope of their abilities and training.Job Types: Full-time, Part-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>Employee discount</li></ul>Shift:<ul><li>Day shift</li><li>Evening shift</li></ul>Work Location: In person

Kitchen Assistant

Marriott International

<div>Additional Information 
Job Number26082726 
Job CategoryFood and Beverage &amp; Culinary 
LocationAbu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Stewarding Shift Leader | Aloft Abu Dhabi

California Institute of Technology

<div><div>Assistant Director of Stewardship 
 
Caltech 
</div>
Job Category: Fulltime Regular 
Exempt Overtime Eligible: Exempt 
Benefits Eligible: Benefit Based
 
 
Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. 
 
Job Summary 
 
The purpose of Advancement and Alumni Relations (AAR) is to foster a thriving and engaged community of support for Caltech. By strengthening and nurturing the community of people who share and support the Institute's mission and values, we will ensure the Institute receives the necessary resources to achieve our aspirations and advocate for excellence in teaching, research, and scholarship in perpetuity.
 
 
Reporting to the Director of Stewardship, the Assistant Director of Stewardship is charged with supporting Caltech's comprehensive donor-centric stewardship program, which enhances the donor experience through accurate and consistent stewardship reporting. The Assistant Director possesses exceptional organizational skills, high attention to detail, an ability to meet deadlines, and a strong commitment to customer service. Partnering with other members of the Stewardship team, the Assistant Director helps ensure the long-term sustainability of Caltech's donor stewardship efforts by maintaining accurate data, mastering internal reporting processes, and creating additional efficiencies within the unit's reporting systems. 
 
Essential Job Duties 
<ul><li>
Regularly audit new gift fund records, as well as systematically review older fund records, to preserve Stewardship's data integrity through consistent data collection and regular maintenance and enhancement of information within the AAR database.</li><li>
Run reports and provide relevant data for the team's centralized, annual fund stewardship reporting activities for more than 700 endowed and current-use funds.</li><li>
Help request and compile content for stewardship reports, such as student questionnaire responses for scholarship and fellowship reports.</li><li>
Manage data within the ThankView system to facilitate the collection and distribution of stewardship videos from scholars, fellows, and other members of the campus community.</li><li>
Compile information for and facilitate mass uploads of scholarship recipient, fellowship recipient, and endowed fund financial data to the AAR database.</li><li>
Maintain a comprehensive inventory of endowed professorship and leadership chair faculty appointments at Caltech; provide regular updates to Faculty Records, the Provost's office, and Fund Accounting.</li><li>
Work collaboratively with Advancement Information team and stewardship colleagues to track donor gifts and monitor, maintain, and regularly update information about giving society members and stewardship preferences.</li><li>
Help coordinate e- and hard copy mailings of donor impact reports and other donor stewardship efforts.</li><li>
Maintain gift fund data and the highest level of confidentiality and discretion necessary when working with financial and gift information.</li><li>
Working with stewardship team members, support the tracking of data for individualized stewardship strategies and plans for major donors. This includes:<ul><li>
Preparing donor data for stewardship team and prospect manager review.</li><li>
Tacking donor stewardship milestones such as birthdays and anniversaries of significant donor-funded centers, institutes, and related initiatives.</li></ul></li><li>
Support the daily processing of gift acknowledgment correspondence, as needed.</li><li>
Support generation of gift agreements, as needed.</li><li>
Provide outstanding customer service to AAR colleagues and other internal stakeholders regarding inquiries about annual stewardship reporting activities.</li><li>
In conjunction with stewardship colleagues, proactively identify and resolve issues that impede the fulfillment of donor intent or provide information to campus partners that provides clarity to donor intent.</li><li>
Perform other duties and special projects as assigned.</li></ul> 

Basic Qualifications 
<ul><li>
Bachelor's degree or equivalent related work experience.</li><li>
Three years or more of experience in a nonprofit or higher education setting, with progressive responsibilities in administrative support, data management, and project coordination.</li><li>
Experience with the philosophy and practices of institutional advancement and the principles of donor stewardship.</li><li>
Excellent organizational, time management, and project management skills; ability to work collaboratively as well as manage projects proactively and independently to completion with limited oversight.</li><li>
Meticulous attention to detail and accuracy.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>
Advanced proficiency in Microsoft Excel and other programs that provide the ability to interpret, manage, and track large quantities of data.</li><li>
Experience using business databases to maintain and extract data.</li><li>
Excellent verbal and written communication skills, including outstanding proofreading skills; ability to communicate effectively and efficiently with co-workers and the campus wide community.</li><li>
Demonstrated ability to handle confidential information with discretion.</li><li>
Strong customer service orientation and skills, demonstrating a professional and friendly demeanor, including the ability to anticipate and provide helpful service to internal and external customers.</li><li>
Ability to articulate process and procedures in order to support and train others.</li><li>
Authentic curiosity about science and technology.</li><li>
Demonstrate the ability to practice and adhere to AAR's Guiding Principles.</li></ul> 

Preferred Qualifications 
<ul><li>
Proficiency with Ellucian's Advance advancement and alumni relations database software or similar CRM.</li><li>
Experience with other applications/tools such as Encompass, ThankView, InDesign, or other donor stewardship technologies.</li><li>
Experience with SharePoint, Power Automate, and/or some basic coding skills a plus.</li></ul> 

Required Documents 
<ul><li>
Resume.
</li><li>Cover Letter.</li></ul> 
 
 
To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings 
 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
je-e39f58f5b0834014bbc57ce0072dea45</div>

Assistant Director of Stewardship

MGM Resorts International

<div>Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Assistant Executive Steward at Mandalay Bay, you will oversee assigned operational functions within the department, ensuring everything runs smoothly and efficiently. Your warm smile and exceptional service will create a welcoming atmosphere for both guests and staff, allowing you to connect with everyone and understand their unique stories and needs.
THE DAY-TO-DAY:<ul><li>
Supervise assigned operational functions within the department consistent with the strategic plan, fiscal budget, and the company&rsquo;s short term and long-term profitability objectives</li><li>
Supervise the delivery and measurement of guest service consistent with the company&rsquo;s core service standards and brand attributes</li><li>
Supervise assigned staff to include: hire recommendations that encompass the company&rsquo;s diversity commitment, training, coaching, performance feedback, recommend and administer discipline, and scheduling</li><li>
Provide ideas and suggestions for new products, services, technology and processes</li><li>
Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained</li><li>
Requisition new and replacement equipment as needed</li><li>
Approve requisitions related to all cleaning supplies and equipment and monitor supply requisitions to ensure costs are kept to a minimum without losing quality and usage of materials</li><li>
Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver</li></ul>
THE IDEAL CANDIDATE:<ul><li>
21 years of age or older</li><li>
High School Diploma or GED</li><li>
2+ years of prior relevant experience in stewarding</li><li>
Work varied shifts, to include weekends and holidays</li><li>
2+ years of prior relevant experience working in a supervisory role preferred</li><li>
Ability to speak fluently in Spanish preferred</li><li>
Experience managing employees using a Collective Bargaining Agreement preferred</li><li>
Ability to speak fluently in Spanish preferred</li></ul>
THE PERKS &amp; BENEFITS:<ul><li>
Wellness incentive programs to help you stay healthy physically and mentally</li><li>
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!</li><li>
Free meals in our employee dining room</li><li>
Free parking on and off shift</li><li>
Health &amp; Income Protection benefits (for eligible employees)</li><li>
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community</li></ul>
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&amp;jobcode=16691
Are you ready to JOIN THE SHOW? Apply today!</div>

Assistant Executive Steward - Commission - Mandalay Bay

12 Oaks Senior Living

<div>The Director of Sales and Leasing greatly contributes to the purpose of the organization, helping seniors thrive in community. He or she builds and sustains strong Rental Income revenue by stewarding over the wellbeing of prospects who inquire about the community. Serve prospects though coordinating and initiating relational based leasing strategies and functions of the community. Implement leasing plans that will meet and exceed the overall Approved Budget occupancy goals and financial objectives. The Director of Sales and Leasing is responsible for overseeing, developing and implementing all leasing functions within the community. The position also requires being able to establish reciprocal and effective working relationships with all staff, residents and their families, and those individuals involved in organizations that support the senior housing industry. He or she manages all leasing efforts for the community, which includes developing and maintaining full occupancy within the parameters of the Approved Budget.
Primary Duties &amp; Responsibilities:<ul><li>
Adheres to and conveys a philosophy that supports the dignity, privacy, independence, choice, and individuality of residents and prospects</li><li>
Displays the Core Values of Servanthood, Stewardship, Character, and Competency</li><li>
Gathers and organizes all required information necessary to complete a successful move in so that the appropriate department head (e.g. business office Coordinator) or Executive Director can complete move in paperwork</li><li>
Maintains a targeted network of referral sources, providing information via marketing materials or presentations as needed</li><li>
Develops, manages, and monitors new leasing campaigns</li><li>
Researches, writes, and develops Creative Follow-up in order to connect, untangle emotions, and advance to the next logical stage in the sales process.
</li><li>Manages inventory of marketing materials and adheres to the Approved Budget</li><li>
Conducts CRM research and analyses results as needed</li><li>
Establishes department goals and ensures all stated goals are met</li><li>
Conduct tours, luncheons, or other strategies with prospective Residents and prospective Resident groups</li><li>
Partner with all other department heads to support occupancy stabilization</li><li>
When applicable or required, for lead generation, is responsible for conducting sales calls to designated targeted referral sources which may include but not be limited to physicians, hospitals, social workers, places of faith, and community organizations</li><li>
Performs other duties as assigned</li></ul>
Qualifications &amp; Physical Requirements:<ul><li>
Working knowledge of leasing skills (E.g., Attunement, Connecting, Untangling Emotions, and Advancing to next logical step) as related to senior housing
</li><li>Excellent communication, social awareness, emotional intelligence, connection, and articulation skills</li><li>
Strong organization skills, able to multi-task, and can manage self to meet fluid deadlines in a customer focused environment.
</li><li>Strong Discovery skills</li><li>
Ability to define specific, measurable, attainable, relevant and timely goals and objectives
</li><li>Commitment to continuous improvement of leasing and customer service practices while assuring that 
completed work adheres to high standards of accuracy and excellence
</li><li>Highly professional and dependable
</li><li>Strong computer and internet skills, including Microsoft Office suite, and Customer Relation</li><li>
Social media skills, including Facebook, Twitter, LinkedIn, YouTube, et cetera a plus
</li><li>Demonstrated ability to maintain confidentiality</li><li>
Motivational Leadership</li></ul>
Education &amp; Experience:<ul><li>
College degree in Marketing or a related field preferred</li><li>
At least two years of direct involvement in a selling-oriented environment with preference in sales and marketing of senior living or an equivalent combination</li><li>
At least one year of supervisory or management experience, when applicable</li></ul>
Core Values Modeled as a 12 Oaks Leader:
Character: The ability to meet the demands of reality
Competence: Operating with Excellence
Stewardship: The careful and responsible management of that which has been entrusted to one&rsquo;s care
Servanthood: The role the leader plays while serving others in a physical, emotional, and spiritual aspect: while achieving the goals set forth by the business</div>

Director of Sales and Leasing

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
To assistant the Assistant Director of F&amp;B/ Director of Food and Beverage in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&amp;E requirements in line with the compilation of the Annual Business Plan.</li><li>
To ensure that the monthly forecasted food and beverage revenue figures are achieved.</li><li>
To strictly adhere to the established operating expenses and that all costs are controlled.</li><li>
To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&amp;E requirements in line with the compilation of the Annual Business Plan.</li><li>
To ensure that the Restaurant is managed efficiently according to the established concept statements.</li><li>
All operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.</li><li>
To assign responsibilities to subordinates and to check their performance periodically.</li><li>
To assist in the operation and be visible during entire meal period.</li><li>
To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that the outlet is adequately equipped.</li><li>
To conduct and assist the Back of House Manager / Chief Steward in monthly inventory checks on all operating equipment and supplies.</li><li>
To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.</li><li>
To control the requisitioning, storage and careful use of all operating equipment and supplies.</li><li>
To conduct daily pre‑shift briefings to employees on preparation, service and menu.</li><li>
To attend twice a month Food and Beverage Meeting and Daily Operations Meeting.</li><li>
To conduct monthly employee meetings and provide a summary with issues / solutions to Director of Food and Beverage.</li><li>
To attend all meetings as required by Executive Management.</li><li>
To prepare and participate in the Monthly Objective Review.</li><li>
To liaise with the Kitchen and Beverage department on daily operation and quality.</li><li>
To handle all guest complaints, requests and enquiries on food, beverage and service.</li><li>
To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.</li><li>
To ensure that the outlet cashiering procedures are strictly adhered to.</li><li>
To ensure a staff member is always available on assisting guest inquiries.</li><li>
To identify in conjunction with the Director of Food and Beverage market needs and trends.</li><li>
To monitor and analyze the menus and product of competitive restaurants.</li><li>
To assist the Chef de Cuisine in developing menu &quot;specials&quot; and to promote them.</li><li>
To plan and implement an effective sales plan and promotional activities in the outlet.</li><li>
To plan monthly hotel concierge visits in order to promote the restaurant effectively.</li><li>
To provide the Director of Food and Beverage with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings.</li><li>
To revise and update the outlet Departmental Operations Manual on an as needed basis.</li><li>
To participate in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.</li><li>
To submit to Food and Beverage Office before opening the outlet the following:</li><li>
Operations Manual</li><li>
Opening and Closing Procedures</li><li>
Outlet Policy and Procedures</li><li>
Pricing Structure</li><li>
Food and Beverage Menu</li><li>
To maintain the Sunny Bar Daily Log Book.</li><li>
To submit to Food and Beverage Office the following:</li><li>
Monthly Outlet Report</li><li>
Vacation Planner</li><li>
Monthly Objective Review</li><li>
Monthly Training Report</li><li>
To plan the weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business and submit a copy to the Human Resources Department.</li><li>
To maintain the outlet bulletin board.</li><li>
To submit all guest/employee incident reports.</li><li>
To report &quot;lost and found&quot; items.</li><li>
To ensure that the outlet is kept clean and organized, both at the front as well as the back of house.</li><li>
To liaise and organize with Stewarding and Housekeeping Department that the established cleaning schedules are strictly adhered to.</li><li>
To issue repair and maintenance work orders to ensure the proper maintenance of the outlet.</li><li>
To maintain a high standard of personal appearance and hygiene at all times.</li><li>
To undertake any reasonable tasks as assigned by the Food and Beverage Department.</li><li>
To liaise and inform Food and Beverage Department and Human Resources Department of all training sessions.</li><li>
To develop departmental trainers and assign training responsibilities.</li><li>
To conduct staff performance appraisals as required</li><li>
To identify and develop young talents within the organization for future potential growth within the group.</li></ul> 

Qualifications 
<ul><li>
Diploma or degree in vocational hospitality</li><li>
7-8 years experience in 4-5 star Hotel</li></ul> 

Additional Information 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul></div>

Outlet Manager

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