store consultant

Accenture

<div>
 
 Job Title:
 
 SAP Store Operations Consultant
 
 
 
 About Accenture
 
 
 
 Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
 
 
 
 Position Summary:
 
 
 
 The SAP Store Operations Consultant is responsible for designing, implementing, and supporting SAP solutions that enable efficient retail store operations. The role focuses on store inventory management, replenishment processes, and digital store enablement using SAP Fiori applications within SAP S/4HANA Retail environments.
 
 
 
 Key Responsibilities
 
 
 
 
 <li>
 Business Process Analysis
 
 </li>
 <li>
 Collaborate with retail stakeholders (store operations, supply chain, merchandising) to gather and analyze requirements
 
 </li>
 <li>
 Map business processes to SAP S/4HANA Retail capabilities
 
 </li>
 <li>
 Identify process gaps and recommend optimized SAP solutions
 
 </li>
 <li>
 SAP Solution Design &amp; Configuration
 
 </li>
 <li>
 Configure SAP Retail / S/4HANA modules related to store operations
 
 </li>
 <li>
 Set up and manage:
 
 </li>
 <li>
 Store inventory management
 
 </li>
 <li>
 Stock movements and adjustments
 
 </li>
 <li>
 Store replenishment processes
 
 </li>
 <li>
 Pricing and promotion execution (from a store operations perspective)
 
 </li>
 <li>
 Ensure solutions align with business and operational standards
 
 </li>
 <li>
 SAP Fiori &amp; Store Applications
 
 </li>
 <li>
 Configure and support SAP Fiori apps for store operations, including:
 
 </li>
 <li>
 Inventory lookup and stock overview
 
 </li>
 <li>
 Stock transfers and goods movement apps
 
 </li>
 <li>
 Store replenishment and task management apps
 
 </li>
 <li>
 Ensure usability and adoption of Fiori apps at store level
 
 </li>
 <li>
 Work with UX/UI teams to enhance user experience where needed
 
 </li>
 <li>
 Implementation &amp; Deployment
 
 </li>
 <li>
 Participate in full project lifecycle:
 
 </li>
 <li>
 Fit-gap workshops
 
 </li>
 <li>
 System configuration
 
 </li>
 <li>
 Testing (unit, integration, UAT)
 
 </li>
 <li>
 Go-live and hypercare support
 
 </li>
 <li>
 Support rollout of SAP solutions across multiple store locations
 
 </li>
 <li>
 Testing &amp; Support
 
 </li>
 <li>
 Develop and execute functional test scenarios
 
 </li>
 <li>
 Troubleshoot issues related to:
 
 </li>
 <li>
 Inventory discrepancies
 
 </li>
 <li>
 Replenishment failures
 
 </li>
 <li>
 Store operational workflows
 
 </li>
 <li>
 Provide post-go-live support and continuous improvement
 
 </li>
 <li>
 Data &amp; Reporting
 
 </li>
 <li>
 Ensure accuracy and consistency of inventory and store operational data
 
 </li>
 <li>
 Support reporting and analytics using SAP tools (Embedded Analytics, CDS views, SAP BW if applicable)
 
 </li>
 <li>
 Monitor store KPIs such as stock levels, availability, and shrinkage
 
 
 </li>
 
 Required Skills:
 
 
 
 
 Technical Skills
 
 
 
 
 <li>
 Strong knowledge of:
 
 </li>
 <li>
 SAP S/4HANA Retail or SAP IS-Retail
 
 </li>
 <li>
 SAP Fiori (store operations apps)
 
 </li>
 <li>
 Understanding of:
 
 </li>
 <li>
 SAP data structures related to inventory and store operations
 
 
 </li>
 Integration concepts (IDocs, APIs, SAP CPI/PI/PO &ndash; high level)
 
 
 
 Functional Knowledge
 
 
 
 
 <li>
 Deep understanding of retail store operations:
 
 </li>
 <li>
 Inventory management
 
 </li>
 <li>
 Stock handling and adjustments
 
 </li>
 <li>
 Store replenishment
 
 
 </li>
 Basic understanding of supply chain processes
 
 
 
 Soft Skills
 
 
 
 
 <li>
 Strong communication and stakeholder management
 
 </li>
 <li>
 Analytical thinking and problem-solving
 
 </li>
 <li>
 Ability to translate business requirements into SAP solutions
 
 
 
 </li>
 
 Nice-to-Have
 
 
 
 
 <li>
 Experience with SAP CAR (Customer Activity Repository)
 
 </li>
 <li>
 Exposure to SAP BTP and Fiori app extensions
 
 </li>
 <li>
 Understanding of omnichannel retail processes
 
 
 
 </li>
 
 Next Steps
 
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 
 Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
 
 
 
 Equal Employment Opportunity Statement
 
 
 
 We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
 
 
</div>

Store Operations Consultant

<div><div>Job Title: SAP Store Operations Consultant</div><div><div><div><div><div><div><div><div><div>
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovative-led company with approximately 784,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Position Summary:</div></div></div></div></div></div></div></div></div>
The SAP Store Operations Consultant is responsible for designing, implementing, and supporting SAP solutions that enable efficient retail store operations. The role focuses on store inventory management, replenishment processes, and digital store enablement using SAP Fiori applications within SAP S/4HANA Retail environments.
Key Responsibilities
1. Business Process Analysis<ul><li>
Collaborate with retail stakeholders (store operations, supply chain, merchandising) to gather and analyze requirements</li><li>
Map business processes to SAP S/4HANA Retail capabilities</li><li>
Identify process gaps and recommend optimized SAP solutions</li></ul>
2. SAP Solution Design &amp; Configuration<ul><li>
Configure SAP Retail / S/4HANA modules related to store operations</li><li>
Set up and manage:<ul><li>
Store inventory management</li><li>
Stock movements and adjustments</li><li>
Store replenishment processes</li><li>
Pricing and promotion execution (from a store operations perspective)</li></ul></li><li>
Ensure solutions align with business and operational standards</li></ul>
3. SAP Fiori &amp; Store Applications<ul><li>
Configure and support SAP Fiori apps for store operations, including:<ul><li>
Inventory lookup and stock overview</li><li>
Stock transfers and goods movement apps</li><li>
Store replenishment and task management apps</li></ul></li><li>
Ensure usability and adoption of Fiori apps at store level</li><li>
Work with UX/UI teams to enhance user experience where needed</li></ul>
4. Implementation &amp; Deployment<ul><li>
Participate in full project lifecycle:<ul><li>
Fit-gap workshops</li><li>
System configuration</li><li>
Testing (unit, integration, UAT)</li><li>
Go-live and hypercare support</li></ul></li><li>
Support rollout of SAP solutions across multiple store locations</li></ul>
5. Testing &amp; Support<ul><li>
Develop and execute functional test scenarios</li><li>
Troubleshoot issues related to:<ul><li>
Inventory discrepancies</li><li>
Replenishment failures</li><li>
Store operational workflows</li></ul></li><li>
Provide post-go-live support and continuous improvement</li></ul>
6. Data &amp; Reporting<ul><li>
Ensure accuracy and consistency of inventory and store operational data</li><li>
Support reporting and analytics using SAP tools (Embedded Analytics, CDS views, SAP BW if applicable)</li><li>
Monitor store KPIs such as stock levels, availability, and shrinkage</li></ul></div>
 
<div>Required Skills:
Technical Skills<ul><li>
Strong knowledge of:<ul><li>
SAP S/4HANA Retail or SAP IS-Retail</li><li>
SAP Fiori (store operations apps)</li></ul></li><li>
Understanding of:<ul><li>
SAP data structures related to inventory and store operations</li></ul></li></ul>
Integration concepts (IDocs, APIs, SAP CPI/PI/PO &ndash; high level)
Functional Knowledge<ul><li>
Deep understanding of retail store operations:<ul><li>
Inventory management</li><li>
Stock handling and adjustments</li><li>
Store replenishment</li></ul></li></ul>
Basic understanding of supply chain processes
Soft Skills<ul><li>
Strong communication and stakeholder management</li><li>
Analytical thinking and problem-solving</li><li>
Ability to translate business requirements into SAP solutions</li></ul>
Nice-to-Have<ul><li>
Experience with SAP CAR (Customer Activity Repository)</li><li>
Exposure to SAP BTP and Fiori app extensions</li><li>
Understanding of omnichannel retail processes</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.</div>

FedEx Office

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
Benefits Information
FedEx Office benefits are based on position, average hours, length of service, and plan/program requirements. Below is a general description of benefits eligibility and timing for U.S. regular.<ul><li>
Full-time employees are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA) on date of hire.</li><li>
Part-time employees who have completed 91 days of employment and worked a minimum average of 17 hours per week, are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA).</li></ul><ul><li>
401(k) plan with company match after one year of service; eligibility begins on the first day of the month coincident with or following one month of service.</li><li>
Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement.</li><li>
Our generous paid time off program includes holiday pay, bereavement time, and accrual programs for paid vacation and sick time. The amount of paid time off depends on job classification and length of employment.<ul><li>
Employees accrue paid sick time at a rate of one hour for every 30 hours worked, up to 72 hours, unless a higher amount is otherwise required by law.</li><li>
Vacation accrues based on position, hours worked, and years of service unless otherwise required by law. For part-time employees, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time employees, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure. Work your way up to more paid vacation time with tenure.</li><li>
4 premium holidays, 2 non-premium holidays, and 2 floating holidays.</li><li>
2 weeks paid parental leave.</li><li>
Paid Military Leave (up to 80 hours for full-time or up to 40 hours for part-time) during short-term military leave of 21 days or less)</li></ul></li><li>
Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD &amp; STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&amp;D) on date of hire. Life insurance and AD&amp;D are not subject to the minimum hours rule), Commuter (part-time/full-time employees in all locations on date of hire, coverage begins two months after election, can elect anytime in the year), and Voluntary benefits (regular part-time/full-time employees on date of hire).</li></ul> 
Eligibility requirements apply and some benefits depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. FedEx employee benefits are governed by formal plan documents and, in the event of any conflict between this communication and the formal plan document, the formal plan document will control. This communication does not alter any terms of the plan or related agreements. FedEx reserves the right to amend or terminate any of its employee benefit, in whole or in part, at any time and for any reason. To the extent applicable, where other federal, state, or local laws impose different or additional requirements, FedEx complies with these requirements.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $18.35 - $21.57/hr.
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

Retail Customer Service Associate

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $17.00-$19.98/hr
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $20.75 - $24.37/hr
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

<div>POSITION SUMMARY:
 
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store&rsquo;s business, including print, signs &amp; graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. 
Employee Benefits<ul><li>
Competitive wages for both full and part time opportunities</li><li>
401K plan with company match after 1 year</li><li>
Educational assistance up to $5,250 per calendar year for undergraduate and graduate courses. No employee lifetime limit.</li><li>
Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.</li><li>
Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.</li><li>
Sick time accrues 1 hour for every 30 hours worked.</li><li>
Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.</li><li>
4 premium holidays, 2 non-premium holidays, and two floating holidays for all eligible employees.</li><li>
Paid parental leave for both moms and dads!</li><li>
Adoption Assistance Program</li><li>
Medical, Flexible Spending Accounts, EAP, Dental, Vision, LTD &amp; STD Disability, Life Insurance, Commuter, and Voluntary benefits</li><li>
Valuable employee discounts on shipping, printing, and access to LifeCare/Lifemart that offers discount programs for items such as retail and auto purchases, computer products, day care services, health and wellness needs, real estate, mobile phone products, education, and more.</li><li>
Free FedEx Learning Center (FLC) to help with career development aspirations / training for all FedEx Office employees.</li><li>
Diversity, equity, and inclusion programs available for all employees.</li></ul>
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People<ul><li>
Follows instructions of supervisors and assists other team members in performing store functions</li><li>
Assists in the training of store team members</li></ul>
Service<ul><li>
Demonstrates consultative behaviors in a retail environment to understand each customer&rsquo;s individualized need</li><li>
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services</li><li>
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs</li><li>
Ensures all customer problems are resolved quickly and to the satisfaction of the customer</li><li>
Takes complex customer orders using order systems and provides accurate pricing information</li><li>
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents</li><li>
Maintains a safe, clean and orderly retail Store</li></ul>
Profit<ul><li>
Ensures confidentiality of customer data and careful handling of documents, media, and packages</li><li>
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change</li><li>
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability</li><li>
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage</li><li>
Takes preemptive action to prevent errors and waste</li><li>
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures</li></ul>
Self-Management<ul><li>
Performs multiple tasks at the same time</li><li>
Looks for opportunities to improve knowledge and skills within the retail Store</li><li>
Able to operate with minimal supervision</li><li>
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook</li><li>
All other duties as needed or required</li></ul> 
MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>
High school diploma or equivalent education</li><li>
6+ months of specialized experience</li><li>
Excellent verbal and written communication skills</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Ability to stand during entire shift, excluding meal and rest periods</li><li>
Ability to move and lift 55 pounds</li><li>
Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>
Ability, on a consistent basis, to work with minimal supervision</li><li>
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> 
Preferred Qualifications:
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $20.75-$24.37/hr.
Additional Details: 
 
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>
Applies Quality concepts presented at training during daily activities.</li><li>
Supports FedEx Office Quality initiatives.</li></ul>
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate&rsquo;s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia&rsquo;s fair chance hiring law.
For more information, click here.</div>

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