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store manager

Panda Retail Company – Savola Group

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 A Store Manager responsible for overseeing the daily operations of the retail store, ensuring that all activities align with the company's objectives and goals. This role involves managing staff, improving sales performance, enhancing customer satisfaction, and maintaining a well-organized and visually appealing store environment. The Store Manager plays a crucial role in driving profitability and fostering a positive shopping experience for customers.
 
 
 
 
 
 
 Job Accountabilities :
 
 
 
 
 
 
 
 
 1: Customer Centricity (Customer First):
 
 
 
 
 
 
 <ul>
 <li>
 Promote a customer-first mindset and always ensure delivery of exceptional service.
 </li>
 <li>
 Address customer inquiries, complaints, and feedback to enhance their shopping experience.
 </li>
 <li>
 Implement strategies to improve customer retention and loyalty
 </li>
 <li>
 Having retail competencies such as Knowing the customer, Customer Centric Service, Connecting to Local Community and Network of Success is vital for creating a seamless customer experience.
 </li>
 </ul>
 
 
 
 
 
 
 2: Talent Management (People and Team Focus):
 
 
 
 
 
 
 <ul>
 <li>
 
 Collaboration:
 
 Encourage collaboration and teamwork through cooperative planning and joint problem-solving for store challenges.
 </li>
 <li>
 
 Peer Accountability:
 
 Foster a culture where team members hold each other accountable while supporting one another&rsquo;s personal growth.
 </li>
 <li>
 
 Community Building:
 
 Create a sense of community within the store that enhances employee satisfaction and ultimately results in better customer interactions
 </li>
 <li>
 Leveraging retail competencies such as "One Team," "Coaching for Performance," "Creating the Right Environment," and "Developing People" will enhance employee coordination and collaboration, fostering a cohesive and high-performing workforce
 </li>
 <li>
 Participates in the staff recruitment process including Coordinating and conducting interviews with candidates.
 </li>
 <li>
 Conducts Mid and Annual year People performance.
 </li>
 </ul>
 
 
 
 
 
 
 3: Store Management (Operational Excellence):
 
 
 
 
 
 
 <ul>
 <li>
 
 Streamlining Processes:
 
 Regularly analyze store operations to identify inefficiencies and implement streamlined processes that enhance productivity and reduce costs.
 </li>
 <li>
 
 Inventory Management:
 
 Oversee inventory levels, order management, and stock replenishment to ensure availability while minimizing excess stock and shrinkage.
 </li>
 <li>
 
 Daily Operations Oversight:
 
 Ensure daily operations are executed smoothly, including opening and closing procedures, cash handling, and adherence to operational protocols.
 </li>
 <li>
 Incorporating retail competencies such as Impactful Store Walks, Problem Solving, Proactive Thinking, and Impactful Communication is essential for fostering an environment of Operational Excellence, driving continuous improvement, enhancing team collaboration, and ultimately delivering exceptional service and results.
 </li>
 </ul>
 
 
 
 
 
 
 4: Process Management (Ways of Working):
 
 
 
 
 
 
 <ul>
 <li>
 
 Alignment with Business Goals:
 
 Develop SOPs that are closely aligned with the overall strategic objectives of the organization, ensuring that every operational task contributes to the larger vision with ownership.
 </li>
 <li>
 
 Dynamic and Adaptive Frameworks:
 
 Ensure that the SOPs are flexible and adaptable to changing market conditions and customer needs, allowing the store to respond quickly and effectively without compromising on quality or service.
 </li>
 <li>
 
 Regular Reviews and Updates:
 
 Conduct periodic reviews of SOPs to ensure they remain relevant and effective in addressing current challenges and opportunities within the operational landscape.
 </li>
 <li>
 
 Performance Monitoring and Analytics:
 
 Establish a robust system for monitoring compliance and measuring the effectiveness of SOPs through Key Results Indicators (KRIs). Utilize data analytics to continuously assess their impact on operational outcomes and make informed adjustments.
 </li>
 <li>
 Having retail competencies such as Planning &amp; Prioritization, Operational Standards and Routines, Agile Working, Growth Mindset, Continuous Improvement, and Adaptability to Change is essential for strategically enhancing operational efficiency and fostering a culture of innovation and resilience in our work environment.
 </li>
 </ul>
 
 
 
 
 
 
 5: Financial Management (Drive for Result):
 
 
 
 
 
 
 <ul>
 <li>
 Develop and execute the store's annual budget, sales targets, and financial forecasts.
 </li>
 <li>
 Monitor and analyze Key Results Indicators (KRIs) to assess financial performance and identify opportunities for improvement.
 </li>
 <li>
 Implement strategies to drive sales growth and enhance overall profitability, focusing on maximizing revenue while controlling costs.
 </li>
 <li>
 Oversee inventory management, ensuring optimal stock levels to minimize shrinkage while maximizing turnover
 </li>
 <li>
 Ensure the store meets or exceeds customer service standards that directly impact sales and profitability.
 </li>
 <li>
 Having retail competencies such as Financially Savvy, Sales Focus, Strategic Thinking and Result Oriented is crucial for effectively optimizing sales performance and driving sustainable growth within the organization.
 </li>
 </ul>
 
 
 
 
 
 
 6: Product Management (Right Product, Right Time):
 
 
 
 
 
 
 <ul>
 <li>
 
 Conduct Regular Audits:
 
 Regularly review inventory levels to understand best-selling products, seasonal trends, and slow-moving items.
 </li>
 <li>
 
 Use Sales Data:
 
 Analyze sales history to identify patterns and adjust inventory accordingly, focusing on fast movers while minimizing excess stock.
 </li>
 <li>
 
 Adapt Product Offerings:
 
 Use customer insights to adapt product selections, ensuring that the store carries items that meet current demands.
 </li>
 <li>
 
 Engage with Customers:
 
 Collect feedback through surveys, suggestion boxes, or informal conversations to better understand their preferences and satisfaction levels.
 </li>
 <li>
 Having retail competencies such as Category Management, Ultra Fresh Focus, and Product Expertise is essential for optimizing product availability and ensuring that the right products are positioned at the right time in alignment with consumer demand.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 +3 years experience in mass retailer
 </li>
 </ul>
 
 
 
 
 
 skills:
 
 
 <ul>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to assess and translate numerical data into actionable insights.
 </li>
 <li>
 Strong command of English
 </li>
 <li>
 Natural leadership and people development abilities
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: I7h3y2tlXYAl9N1oXefip2DkAdn/6HmTq28lzXfS2qLDqABkGG+LNmXoOyWsOvU096kg4l7w53kAqLlWQuCiyWXOURl/2bfcLw==</div>

Store Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>
 <div id='job-id'>Job Id: pJcvU1DteLt8o2Oh2XLqrFu8Xygm00L8Mvkg7l/yCHoRPdIev/W8PCmnv1TNODJswpYUG6Idspm5AS1A4m8p46PpIJHPJxE9VDp57AOl7QrkUNvSSgPDSqTfyb94ITlye2u/BZOvboKZf/yZcrx+O5HbAo8kYyjmRbE=</div>

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>
 <div id='job-id'>Job Id: PxPBBwl23YqWPkBs5pz/tGmdbN069AJgkzJBZSieNKrz5fBkqcMM8L2mDR2gPq7gy5N3EL93AJ46k9pPwu5C0MNTdYXy/BSo2ROtgXtSZeEtShJn7l1qt5bwdKUHwFWVim2kPI84DwU+3Kzwhh34iwoI3K5R0D4cLOk=</div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
 
</div>
 <div id='job-id'>Job Id: TucvA/L89uONKK2XceOmgvhs0mvVefEJQaW8oagTFLDeSr7x1gIUIaHHTmbsvpg7G5miJreDwMiMreVME3yGtFutuc/UA36pDkK68x2z7AftgINdU9SXwh9whCZOdwk090M=</div>

The Store Manager is responsible for overseeing the daily operations of the coffee shop, ensuring a high level of guest satisfaction, and managing the store team. This role involves coordinating various aspects of the business, from staff management and inventory control to financial oversight and guest service.Duties and Responsibilities:<ul><li>Provide training to all team members.</li><li>Prepare the schedule shifts and manage staff hours to ensure adequate coverage.</li><li>Provide ongoing coaching and feedback to employees.</li><li>Conduct performance evaluations and manage disciplinary actions as needed.</li><li>Ensure excellent guest experience and resolve any guest complaints or issues promptly.</li><li>Foster a positive and welcoming atmosphere environment.</li><li>Monitor guest satisfaction and implement improvements as necessary.</li><li>Oversee daily operations, including audit, opening and closing procedures.</li><li>Manage inventory, including ordering supplies, tracking stock levels, and minimizing waste.</li><li>Maintain equipment and ensure that the coffee shop meets health and safety regulations.</li><li>Oversee the cleanliness and orderliness of the store.</li><li>Monitor and manage the including sales performance, expenses, and profitability.</li><li>Prepare and review food cost report and other financial data.</li><li>Implement strategies to increase sales, reduce waste and drive profitability.</li><li>Recommend local marketing strategies to attract and retain guests.</li><li>Distribute promotional guideline, events and special offer mechanics.</li><li>Collaborate with the marketing team to assist in improving the sales.</li><li>Ensure that products meet the quality standards and consistency including texture and flavor</li><li>Resolve any issues related to product quality and inform the production unit.</li><li>Ensure that cash handling is implemented, manage bank deposits, registers, and reconcile</li></ul>sales reports.<ul><li>Maintain accurate records of employee hours, inventory, and financial transactions.</li><li>Complete administrative tasks such as timekeeping, monthly reports and regular update and</li></ul>other admin duties.<ul><li>Strong leadership and team management skills.</li><li>Excellent customer service and communication skills.</li><li>Proficient in basic computer applications and point-of-sale (POS) systems.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li></ul>Those interested please forward your CV to acbphr@gmail.comJob Type: Full-time <div id='job-id'>Job Id: uclU0AUeQ2enMxJ6OmTZwt1nNeMzmUJdso01kngAbdYO/7OmQBgXFAOP5RWknRcw+MTKv0X0ANtp1p5Py9cGU07EI1LYpjKnaKZad1gQj+3jAig=</div>

sfaqat | صفقات

Job Description:The Store Manager is responsible for overseeing the daily operations of a retail store to ensure smooth functioning, high customer satisfaction, and achievement of sales targets. This role includes managing staff, maintaining inventory, ensuring visual merchandising standards, and handling administrative and financial tasks.Key Responsibilities:<ul><li>Supervise and lead store staff, including scheduling, training, and performance management.</li><li>Drive sales performance and achieve monthly/quarterly revenue targets.</li><li>Ensure excellent customer service and resolve customer complaints efficiently.</li><li>Oversee inventory control, stock levels, and product ordering.</li><li>Maintain store cleanliness, organization, and visual merchandising standards.</li><li>Monitor and manage store expenses, cash handling, and daily reconciliation.</li><li>Enforce company policies, safety procedures, and compliance standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li></ul>Requirements:<ul><li>Proven experience in retail or store management.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Proficiency in point-of-sale systems and Microsoft Office.</li><li>High school diploma or equivalent; bachelor&rsquo;s degree in business or related field is a plus.</li></ul>&#1575;&#1604;&#1605;&#1587;&#1605;&#1609; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;: &#1605;&#1583;&#1610;&#1585; &#1605;&#1578;&#1580;&#1585;&#1575;&#1604;&#1608;&#1589;&#1601; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610;:&#1605;&#1583;&#1610;&#1585; &#1575;&#1604;&#1605;&#1578;&#1580;&#1585; &#1605;&#1587;&#1572;&#1608;&#1604; &#1593;&#1606; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1593;&#1605;&#1604;&#1610;&#1575;&#1578; &#1575;&#1604;&#1610;&#1608;&#1605;&#1610;&#1577; &#1604;&#1604;&#1605;&#1578;&#1580;&#1585;&#1548; &#1608;&#1590;&#1605;&#1575;&#1606; &#1587;&#1610;&#1585; &#1575;&#1604;&#1593;&#1605;&#1604; &#1576;&#1603;&#1601;&#1575;&#1569;&#1577;&#1548; &#1608;&#1578;&#1581;&#1602;&#1610;&#1602; &#1585;&#1590;&#1575; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;&#1548; &#1608;&#1575;&#1604;&#1608;&#1589;&#1608;&#1604; &#1573;&#1604;&#1609; &#1575;&#1604;&#1571;&#1607;&#1583;&#1575;&#1601; 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&#1575;&#1604;&#1588;&#1603;&#1575;&#1608;&#1609; &#1576;&#1601;&#1593;&#1575;&#1604;&#1610;&#1577;.</li><li>&#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1575;&#1604;&#1605;&#1582;&#1586;&#1608;&#1606; &#1608;&#1575;&#1604;&#1591;&#1604;&#1576;&#1575;&#1578; &#1608;&#1590;&#1605;&#1575;&#1606; &#1578;&#1608;&#1601;&#1585; &#1575;&#1604;&#1605;&#1606;&#1578;&#1580;&#1575;&#1578;.</li><li>&#1575;&#1604;&#1581;&#1601;&#1575;&#1592; &#1593;&#1604;&#1609; &#1606;&#1592;&#1575;&#1601;&#1577; &#1608;&#1578;&#1606;&#1592;&#1610;&#1605; &#1575;&#1604;&#1605;&#1578;&#1580;&#1585; &#1608;&#1578;&#1591;&#1576;&#1610;&#1602; &#1605;&#1593;&#1575;&#1610;&#1610;&#1585; &#1575;&#1604;&#1593;&#1585;&#1590; &#1575;&#1604;&#1576;&#1589;&#1585;&#1610;.</li><li>&#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1605;&#1589;&#1575;&#1585;&#1610;&#1601; &#1575;&#1604;&#1606;&#1602;&#1583;&#1610;&#1577;&#1548; &#1608;&#1575;&#1604;&#1605;&#1581;&#1575;&#1587;&#1576;&#1577; &#1575;&#1604;&#1610;&#1608;&#1605;&#1610;&#1577;&#1548; &#1608;&#1575;&#1604;&#1578;&#1587;&#1608;&#1610;&#1575;&#1578; &#1575;&#1604;&#1605;&#1575;&#1604;&#1610;&#1577;.</li><li>&#1575;&#1604;&#1578;&#1571;&#1603;&#1583; &#1605;&#1606; &#1575;&#1604;&#1575;&#1604;&#1578;&#1586;&#1575;&#1605; &#1576;&#1587;&#1610;&#1575;&#1587;&#1575;&#1578; &#1575;&#1604;&#1588;&#1585;&#1603;&#1577; &#1608;&#1573;&#1580;&#1585;&#1575;&#1569;&#1575;&#1578; &#1575;&#1604;&#1587;&#1604;&#1575;&#1605;&#1577; &#1608;&#1575;&#1604;&#1575;&#1605;&#1578;&#1579;&#1575;&#1604;.</li><li>&#1573;&#1593;&#1583;&#1575;&#1583; &#1578;&#1602;&#1575;&#1585;&#1610;&#1585; &#1578;&#1588;&#1594;&#1610;&#1604;&#1610;&#1577; &#1610;&#1608;&#1605;&#1610;&#1577; &#1608;&#1571;&#1587;&#1576;&#1608;&#1593;&#1610;&#1577; &#1608;&#1588;&#1607;&#1585;&#1610;&#1577;.</li></ul>&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:<ul><li>&#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1605;&#1579;&#1576;&#1578;&#1577; &#1601;&#1610; &#1605;&#1580;&#1575;&#1604; 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&#1575;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; &#1571;&#1606;&#1592;&#1605;&#1577; &#1606;&#1602;&#1575;&#1591; &#1575;&#1604;&#1576;&#1610;&#1593; &#1608;&#1576;&#1585;&#1575;&#1605;&#1580; &#1575;&#1604;&#1571;&#1608;&#1601;&#1610;&#1587;.</li><li>&#1588;&#1607;&#1575;&#1583;&#1577; &#1575;&#1604;&#1579;&#1575;&#1606;&#1608;&#1610;&#1577; &#1575;&#1604;&#1593;&#1575;&#1605;&#1577; &#1603;&#1581;&#1583; &#1571;&#1583;&#1606;&#1609;&#1563; &#1610;&#1601;&#1590;&#1604; &#1605;&#1606; &#1604;&#1583;&#1610;&#1607; &#1588;&#1607;&#1575;&#1583;&#1577; &#1580;&#1575;&#1605;&#1593;&#1610;&#1577; &#1601;&#1610; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1571;&#1593;&#1605;&#1575;&#1604; &#1571;&#1608; &#1605;&#1580;&#1575;&#1604; &#1584;&#1610; &#1589;&#1604;&#1577;.</li></ul>Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month <div id='job-id'>Job Id: F22Sx8ooYHu2vI0Ko44mulh4PxdjG6TLAlPd4IfeVrYjjRXFEsJUgJy3/5NPER+c+VegZ70UM0LWgmCwZ1u87Tw5SlKN0NA8ka0OnrR8ToixwM0=</div>

Zegna

<div>
 
 JOB CON
 
 
 TENT
 
 
 
 As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
 
 
 
 Functional Responsibilities
 
 
 
 <ul>
 <li>
 Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
 </li>
 <li>
 Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
 </li>
 <li>
 Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
 </li>
 <li>
 Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
 </li>
 <li>
 Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
 </li>
 <li>
 Implement and supervise the execution of the Selling Flow.
 </li>
 <li>
 Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
 </li>
 <li>
 Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
 </li>
 <li>
 Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
 </li>
 <li>
 Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
 </li>
 <li>
 Embrace and promote change and transformation and actively inspire others to do the same.
 </li>
 <li>
 Facilitate the on-boarding plan for every new employee.
 </li>
 <li>
 Provide regular individual feedback (daily/weekly/monthly).
 </li>
 <li>
 Coach store team to develop competencies and support their growth; ensure training program deployment.
 </li>
 <li>
 Motivate and engage the team by maintaining high performance standards.
 </li>
 <li>
 Support the Store Manager in identifying training needs and ensuring the implementation of training activities
 </li>
 <li>
 Is aware of the employees&rsquo; problems and takes any actions to help problem solving, informing Store Manager and HR
 </li>
 <li>
 Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
 </li>
 <li>
 Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
 </li>
 <li>
 Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
 </li>
 <li>
 Support Store Manager in planning and organizing the team &lsquo;s attendance to product trainings and in achieving trainings' goals
 </li>
 <li>
 Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
 </li>
 <li>
 Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
 </li>
 <li>
 Supervise the logistic procedures and the stock management.
 </li>
 <li>
 In collaboration with Store Manager, ensure the adoption of H&amp;S regulations and the attendance of the store team on H&amp;S specific training courses.
 </li>
 <li>
 Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 Graduate in any discipline with tertiary qualifications in sales.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years&rsquo; experience in high end fashion industry preferably involving direct sales.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Good command of spoken and written English essential
 </li>
 <li>
 Knowledge of other languages including Arabic/Italian advantageous
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Computer literate with knowledge of basic accounting procedures
 </li>
 <li>
 Ability to take ownership of the business
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Developing Potential
 </li>
 <li>
 Driving Performance
 </li>
 <li>
 Leadership
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: eCnfikL9C5aVjzvTBrgNCgudkDDeupBdQDgwRtOb1NPT6m2wRNavVzit3+j/BdkYTozgS2JSPSRFNxR8e9u/6rBmrFi45QNAnYSiDLpLIinEJM6TvZpwf0x9efJfp3tLntOgtclebGmFzse+vBK9E5gAUgUqRhPn+781wOx6RA2Mzf4EE57JNF8tbsd4tg==</div>

Assistant Store Manager

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