store manager

Sleep Number

Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.OverviewThis is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader. Responsibilities<ul><li>Ensure a world-class customer experience. Utilize a proven sales process to discover each customer's unique sleep needs and lead them through a selection of Sleep Number products that will deliver "the best sleep of their life." </li><li>Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.</li><li>Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness. </li><li>Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful "Sleep Experts" and consistently exceeding sales goals. </li></ul>Qualifications/Requirements<ul><li>Sleep Number Sales Managers are self-motivated leaders who think big, always do the right thing and play to win.</li><li>3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.</li><li>Prior success recruiting, training, engaging and retaining top talent.</li><li>Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.</li><li>Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.</li><li>Motivated by a pay-for-performance compensation plan.</li><li>Ability to work a flexible schedule; typical retail hours to include evenings and weekends.</li><li>Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.</li><li>Minimum H.S. diploma or equivalent required. Additional education and training preferred. </li></ul>Compensation and Benefits<ul><li>Guaranteed base pay of $20/hour, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.</li><li>Most team members will earn a total annual compensation package of $80,000 - $94,000 ($38.50 - $45.00). The Multi-Store Leader can speak more directly about the store's historical earnings potential.</li></ul>WellbeingWellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more. Safety Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws. EEO StatementSleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.Americans with Disabilities Act (ADA)It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.PandoLogic. Category:Retail,

Store Manager

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.What you'll do:<ul><li>Inspect and review quality of claim files and provide feedback to employees as appropriate.</li><li>Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>Build conditions for success removes obstacles, leads and champions change.</li><li>Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>Handle escalations and make appropriate decisions based on the policy.</li><li>Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.</li><li>Hire, develop, and coach claims employees for results delivery.</li><li>Consistently coach employees on claims handling and find opportunities to improve overall process and engagement</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>2 years of direct team lead, supervisory or management experience.</li><li>Experience using and interpreting data to make decisions.</li><li>Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul>What sets you apart:<ul><li>Existing manager or previous experience as a manager in property claims</li><li>5 years of property claims experience handling moderate severity Homeowners or Dwelling claims</li><li>Field property claims experience</li><li>Knowledge of property claims contracts and interpretation of case law</li><li>Residential construction experience</li><li>Experience with Xactimate, XactAnalysis and XactContents</li><li>Experience handling catastrophe claims</li><li>CPCU or other insurance industry designation</li><li>Ability to work weekends and overtime if needed</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $103,450- $186,210.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Claims Operations - Property CAT

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityAs a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.What you'll do:<ul><li>Inspect and review quality of claim files and provide feedback to employees as appropriate.</li><li>Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>Build conditions for success removes obstacles, leads and champions change.</li><li>Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>Handle escalations and make appropriate decisions based on the policy.</li><li>Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.</li><li>Hire, develop, and coach claims employees for results delivery.</li><li>Consistently coach employees on claims handling and find opportunities to improve overall process and engagement</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>2 years of direct team lead, supervisory or management experience.</li><li>Experience using and interpreting data to make decisions.</li><li>Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul>What sets you apart:<ul><li>Existing manager or previous experience as a manager in property claims</li><li>5 years of property claims experience handling moderate severity Homeowners or Dwelling claims</li><li>Field property claims experience</li><li>Knowledge of property claims contracts and interpretation of case law</li><li>Residential construction experience</li><li>Experience with Xactimate, XactAnalysis and XactContents</li><li>Experience handling catastrophe claims</li><li>CPCU or other insurance industry designation</li><li>Ability to work weekends and overtime if needed</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The salary range for this position is: $103,450- $186,210.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

City National Bank

OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC. The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? All responsibilities are related to Fraud: <ul><li>Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.</li><li>Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.</li><li>Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile</li><li>Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels</li><li>Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities</li><li>Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements</li><li>Review and challenge 1LOD risk acceptances and new business initiatives</li><li>Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans</li><li>Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness</li><li>Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.</li><li>Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy</li><li>Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams</li><li>Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders</li><li>Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.</li><li>Contribute to ad-hoc assignments/special projects</li><li>Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.</li><li>Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas</li><li>Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.</li><li>Support and facilitate audit and regulatory exam activities</li><li>Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.</li><li>Build and grow risk talent through mentoring, coaching, and training</li></ul> WHAT DO YOU NEED TO SUCCEED? Required Qualifications <ul><li>Bachelor's Degree or equivalent</li><li>Minimum 10 years of experience in the financial services industry</li><li>Minimum 7 years of experience in risk management, operational risk management, compliance, or audit</li><li>Minimum 5 years of control assessment and validation experience</li></ul> Additional Qualifications<ul><li>Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.</li><li>Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)</li><li>Strong understanding of three lines of defense risk management structure and requirements</li><li>Strong understanding of Risk Management/Operational Risk Management</li><li>Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution</li><li>Strong knowledge of issue management practices with proven experience in issue resolution</li><li>Ability to handle complexity and ambiguity</li><li>Ability to deal effectively with conflict</li><li>Well-developed influencing skills</li><li>Strong interpersonal, verbal, and written communication skills</li><li>Demonstrated ability to think critically and facilitate change through collaborative effort.</li><li>Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.</li><li>Ability to multitask and prioritize several concurrent initiatives</li><li>Ability to work in a matrix environment</li></ul> WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>Generous 401(k) company matching contribution</li><li>Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>Valued Time Away benefits including vacation, sick and volunteer time</li><li>Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>Career Mobility support from a dedicated recruitment team</li><li>Colleague Resource Groups to support networking and community engagement</li></ul> Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Operational Risk Fraud Oversight Manager II

Intercare Therapy

Description & Requirements Description Company Description Intercare Therapy, Inc. (ICT) provides evidence based behavior services that support individuals with autism and related disorders and their families. Our mission is to increase independence and improve the quality of life of our client families. As an organization, we strive to be: <ul> <li>The employer of choice for all staff, by providing a long-term career opportunity, supportive and collaborative organizational culture, and fulfilling individualized professional experience and development </li> <li>The preferred service provider to our clients, families and funding sources, providing high quality clinical care and high touch customer service </li> </ul> Position Overview The Project Manager, Field Operations, is a critical role responsible for driving operational excellence across Intercare's multi-site operations. Reporting directly to the Senior Managing Director (SMD) of Real Estate & Field Operations, this position balances responsibilities across three key areas: new center development, facilities management, and process improvement initiatives. The Project Manager will oversee projects end-to-end, ensuring strict adherence to deadlines, proactive communication of blockers, and alignment across cross-functional teams. This individual will leverage advanced project management tools (such as Smartsheet, Jira, and Salesforce) to ensure visibility, accountability, and timely delivery of critical initiatives. The ideal candidate is highly organized, an exceptional communicator, and thrives in managing complex, multi-site operational projects. Compensation / Salary: Starting at $85-100k Reports to: SMD Real Estate and Field Ops Key Responsibilities Real Estate & New Center Development: <ul> <li>Support real estate processes including site tours, due diligence (zoning, signage restrictions, parking ratios), and lease negotiations. </li> <li>Remotely manage new center setup (furniture, signage, IT, utilities, vendor services) with the support of on-site staff. </li> <li>Coordinate vendor deliveries, installations, and schedules to ensure timely launches. </li> <li>Act as the primary point of contact between landlords, contractors, and internal teams. </li> <li>Facilitate alignment between Real Estate, Facilities, IT, Finance, Operations, and Clinical functions for new center openings. </li> </ul> Facilities Management: <ul> <li>Track and manage recurring maintenance contracts. </li> <li>Oversee work orders and vendor follow-up to ensure timely resolution. </li> <li>Escalate unresolved maintenance or repair delays to leadership. </li> <li>Partner with local leadership to ensure facilities are appropriately utilized and maintained. </li> </ul> Operations Process Improvement: <ul> <li>Manage departmental projects and initiatives that may overlap with School Services and Behavioral Health service lines. </li> <li>Assign clear deliverables and deadlines, proactively communicating blockers and ensuring accountability. </li> <li>Lead projects supporting performance improvement of individual locations ensuring clear tracking of Objectives and Key Results. </li> </ul> Systems & Data Management: <ul> <li>Build and maintain Smartsheet or Jira based templates for project timelines and progress tracking. </li> <li>Build applicable SOPs related to projects. </li> <li>Collaborate with IT/Analytics on Tableau dashboards to monitor KPIs and operational goals for projects assigned. </li> <li>Ensure appropriate tools are leveraged for communication and cross-team alignment (Ex. Salesforce). </li> </ul> Qualifications and Skills <ul> <li>Bachelor's degree in business, operations, project management, or related field. </li> <li>5+ years of project management experience, preferably in multi-site operations. </li> <li>Demonstrated expertise in using project management tools such as Smartsheet, Jira, or equivalent platforms. </li> <li>Strong organizational and time-management skills, with a proven record of meeting strict deadlines. </li> <li>Excellent written and verbal communication skills, with the ability to proactively communicate risks and blockers. </li> <li>Experience coordinating across diverse stakeholder groups, including real estate, facilities, IT, finance, and clinical teams. </li> <li>Strong analytical skills with the ability to interpret KPIs and operational performance metrics. </li> </ul> Preferred <ul> <li> Experience in real estate, facilities management, or healthcare operations. </li> <li> Knowledge of data dashboards (e.g., Tableau) and CRM platforms (e.g., Salesforce). </li> <li> Six Sigma Certification. </li> </ul>

Project Manager, Field Operations

Macys

Be part of an amazing storyMacy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewThe Senior Director, Maintenance, is responsible for the facility and building equipment at Macy's Distribution Center. They perform preventive and corrective maintenance on material handling equipment, powered equipment, and building structures. Additionally, they conduct diagnostics and utilize troubleshooting skills to analyze, improve, and repair equipment. The Senior Director Maintenance, also repairs, maintains, installs, and updates electrical systems for equipment, buildings, and grounds. What You Will Do<ul><li>Collaborate with operational teams to support distribution center logistics functions. Develop operational proficiency in supported business units and bridge the gap between functional requirements and the mechanical capabilities of material handling systems. </li><li>Ensure building and equipment are maintained in optimal, safe running condition at the lowest cost. </li><li>Support and develop best practices that promote continuity across Macy's Supply Chain, including the CFC network. </li><li>Promote and ensure the safety of staff and colleagues. </li><li>Train, develop, and supervise maintenance teams. </li><li>Establish and pursue visionary goals that enhance operational customer support. </li><li>Lead and cultivate internal technical support within the engineering staff. </li><li>Maintain all Material Handling Equipment (MHE) and Powered Industrial Truck (PIT) equipment within OEM safe operational specifications. </li><li>Develop cost-effective maintenance, energy consumption, and operational improvements for the facility and equipment. </li><li>Lead and promote behaviors aligned with Computerized Maintenance Management System (CMMS) practices, particularly in Preventative Maintenance. </li><li>Ensure analytical troubleshooting and root cause analysis practices are consistently followed. </li><li>Procure equipment, parts, and contracted services. </li><li>Collaborate with outside regulatory agencies and consultants as necessary. </li><li>Provide cost estimates for major repairs and capital improvements. </li><li>Prepare scope documents and solicit proposals for repair and construction services from third-party service providers. </li><li>Manage budgets to achieve financial targets. </li><li>Develop innovative, cost-effective ideas to improve existing material handling systems and optimize product flow. </li><li>Maintain regular, dependable attendance and punctuality. </li><li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. </li><li>Fulfill any other responsibilities deemed essential by management. </li></ul>Skills You Will NeedElectrical and Mechanical Engineering: Demonstrated expertise in electrical troubleshooting and maintaining industrial equipment, with a strong background in both electrical and mechanical engineering. PLC Control Systems: Proficiency in understanding and working with Programmable Logic Controller (PLC) control systems. Team Work: Ability to work independently on maintenance tasks throughout the building and collaborate effectively on team projects. Attention to Detail: Strong focus on accuracy with meticulous attention to detail in all tasks and projects. Effective Communication: Ability to communicate effectively and share key business information with colleagues and peers. Leadership and Team Development: Proven ability to develop team members through feedback, coaching, and performance management, as well as building and developing high-performing teams. Analytical: Strong analytical skills and approach to problem-solving, with the ability to analyze complex issues and develop effective solutions. Financial Acumen: Understanding of financial principles and budget management, with the ability to manage budgets to achieve financial targets. Innovation and Continuous Improvement: Capacity to develop innovative, cost-effective ideas to improve existing material handling systems and optimize product flow, as well as drive continuous improvement initiatives. Safety Management: Commitment to promoting and ensuring the safety of staff and colleagues, with a focus on maintaining optimal, safe running conditions for building and equipment. Procurement and Vendor Management: Experience in procuring equipment, parts, and contracted services, as well as collaborating with outside regulatory agencies and consultants as necessary. Project Management: Ability to provide cost estimates for major repairs and capital improvements, prepare scope documents, and solicit proposals for repair and construction services from third-party service providers.Who You Are<ul><li>Candidates with a High School Diploma or equivalent are encouraged to apply. </li><li>This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. <ul><li>Involves standing for at least two consecutive hours, lifting at least 50lbs. stooping, kneeling, crouching, and climbing ladders</li><li>May involve reaching above eye level</li><li>Requires close vision, color vision, depth perception, and focus adjustment</li></ul></li><li>Able to work a flexible schedule, including days, evenings, weekends, and holidays based on department and company needs. </li></ul>What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: <ul><li>Merchandise discounts</li><li>Performance-based incentives</li><li>Annual merit review</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li><li>Tuition reimbursement</li></ul> Access the full menu of benefits offerings here . About UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. SUPPLY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at

Director, Maintenance

Explore 19+ Store manager in Arizona United States this November. Find roles across top companies and apply now to boost your career.

19 store manager jobs IN Arizona United States

Store Manager

Manager, Claims Operations - Property CAT

Manager, Claims Operations - Property CAT

Manager, Claims Operations - Property CAT

Operational Risk Fraud Oversight Manager II

Project Manager, Field Operations

Director, Maintenance