store mgr

Dollar General

<div>Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:
<div>
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.&reg; by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.</div>
Job Details:

GENERAL SUMMARY: 
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. 
DUTIES and ESSENTIAL JOB FUNCTIONS: 
<ul><li>Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer&rsquo;s purchase.
</li><li>Open and close the store a minimum of two days per week.</li><li>
Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.</li><li>
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
</li><li>Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
</li><li>Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.</li><li>
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.</li><li>
Assist with management of the store in the Store Manager&rsquo;s absence.</li></ul>
Qualifications:

KNOWLEDGE and SKILLS:<ul><li>
Effective interpersonal, written and oral communication skills.</li><li>
Ability to solve problems and deal with a variety of situations.</li><li>
Good organization skills with attention to detail.</li><li>
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.</li><li>
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li>
Ability to perform cash register functions and generate reports.</li><li>
Knowledge of cash, facility, and safety control policies and practices.</li><li>
Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li>
Ability to drive own vehicle to the bank to deposit money.</li></ul> 
WORK EXPERIENCE and/or EDUCATION:<ul><li>
High school diploma or equivalent strongly preferred.</li><li>
One year of experience in a retail environment and six months supervisory experience preferred.</li></ul><div></div> 
WORKING CONDITIONS:<ul><li>
Frequent walking and standing</li><li>
Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise</li><li>
Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers</li><li>
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds</li><li>
Occasional climbing (using step ladder) up to heights of six feet</li><li>
Fast-paced environment; moderate noise level</li><li>
Occasional exposure to outside weather conditions</li><li>
Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.</li></ul><div></div> 
Dollar General Corporation is an equal opportunity employer.</div>

ASST STORE MGR

Apparel Group

<div>
 
 Position Objective
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Financial
 
 
 
 Key Responsibility:
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

<div>Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:
<div>
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.&reg; by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.</div>
Job Details:
<div>
GENERAL SUMMARY:</div><div></div><div> 
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.</div><div></div><div> 
DUTIES and ESSENTIAL JOB FUNCTIONS:</div><ul><li>
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.</li><li>
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.</li><li>
Make recommendations regarding employee pay rate and advancement.</li><li>
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.</li><li>
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.</li><li>
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.</li><li>
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.</li><li>
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.</li><li>
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.</li><li>
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.</li><li>
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.</li><li>
Provide superior customer service leadership.</li><li>
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.</li><li>
Ensure that store is adequately equipped with tools necessary to perform required tasks.</li><li>
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.</li><li>
Complete all paperwork and documentation according to guidelines and deadlines.</li></ul>
Qualifications:
<div>
KNOWLEDGE and SKILLS:</div><ul><li>
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals</li><li>
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li>
Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li>
Ability to perform IBM cash register functions to generate reports.</li><li>
Knowledge of inventory management and merchandising practices.
</li><li>Effective oral and written communication skills.</li><li>
Effective interpersonal skills.</li><li>
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.</li><li>
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)</li><li>
Good organization skills with attention to detail.</li><li>
Ability to solve problems and deal with a variety of situations where limited standardization exists.</li><li><div>
Certain store locations may give preference to bilingual Spanish speakers.</div></li></ul>
WORK EXPERIENCE and/or EDUCATION:<ul><li>
High school diploma or equivalent strongly preferred.
</li><li>One year of management experience in a retail environment preferred.
</li></ul>COMPETENCIES:<ul><li>
Aligns motives, values and beliefs with Dollar General values.</li><li>
Supports ownership by tapping into the potential of others.</li><li>
Acts as a liaison between the corporate office and store employees.</li><li>
Fosters cooperation and collaboration.</li><li>
Interacts with staff tactfully yet directly and maintains an open forum of exchange.</li><li>
Demonstrates responsiveness and sensitivity to customer needs.</li><li>
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).</li><li>
Provides continuous attention to development of staff.</li><li>
Recruits, hires and trains qualified applicants to fulfill a store need.</li><li>
Ensures store compliance to federal labor laws and company policies and procedures.</li></ul>
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:<ul><li>
Frequent walking and standing.</li><li>
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.</li><li>
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).</li><li>
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.</li><li>
Occasional climbing (using ladder).</li><li>
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.</li><li>
Fast-paced environment; moderate noise level.</li><li>
Occasionally exposed to outside weather conditions.</li></ul><div></div><div> 
Dollar General Corporation is an equal opportunity employer.</div></div>

STORE MANAGER - 21 and older only

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Implement operating procedures at the store as per the company and Brand standards
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Area Manager and Operations Manager with regards to employees and products
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Brief and guide the staff on achievement of the daily / weekly / monthly sales target
 </li>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensure minimal stock loss manage stockrooms
 </li>
 <li>
 Implement the operating procedures at the store and ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Apply creative techniques to achieve / exceed the store sales target
 </li>
 <li>
 Ensure has the required stock levels to maximize the sales
 </li>
 <li>
 Weekly audit the store administration and resolve discrepancies if any
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Supervise the store and provide feedback to the Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store operations responsibility
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 </li>
 </ul>
</div>

The Home Depot

Position Purpose: Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence. Key Responsibilities: 15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications 15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement 10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution 20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community 20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements 20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes Direct Manager/Direct Reports: Position Reports to District Manager Position has 4-9 Direct reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: At least 3 years prior merchandising and/or operational experience At least 3 years leadership experience, preferably big box retail Must be legally permitted to work in the United States Ability to work a flexible, minimum 55 hour weekly schedule At least 2 years prior merchandising and/or operational experience At least 2 years leadership experience, preferably retail Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Ability to interpret sales reporting documents Experience in leveraging sales and profit opportunities through shrink management and safety performance

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