store service manager

Hibbett

<div>HB: 01449 Peoria, Illinois (Northwoods Mall)
R301US Hibbett Retail, Inc.
Hourly:
$19.50 - $24.00
<div>Job Title: Store Manager 
</div> 
<div>Department: Operation 
</div> 
<div>FLSA Status: Non-Exempt 
</div> 
<div>Reports To: District Sales Manager 
</div> 
<div>SUMMARY
</div><div>The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standard to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. 
</div> 
<div>ESSENTIAL DUTIES AND RESPONSIBILITIES
</div><ul><li>Is responsible for driving store sales and sales goals, consistently focused on company growth.
</li><li>Manage and control the assets of the company by managing their designated store.
</li><li>Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
</li><li>Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
</li><li>Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
</li><li>Directs staff to ensure all responsibilities and standards in each department are completed.
</li><li>Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
</li><li>Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
</li><li>Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
</li><li>Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
</li><li>Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
</li><li>Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
</li><li>Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
</li>Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. 
<li>
</li></ul> 
<div>SUPERVISORY RESPONSIBILITIES
</div><div><ul><li>Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. Is responsible for the overall direction, coordination, and evaluation of this unit.
</li><li>Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
</li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
<li>
</li></ul></div> 
<div>QUALIFICATIONS
</div><div><ul><li>Bachelor's degree in business or a related field or equivalent experience.
</li><li>Experience working in a retail environment, preferably in footwear and athletic apparel.
</li><li>Experience in managing and cultivating a sales team.
</li><li>3-5 years of customer service experience. 3+ years of management experience.
</li><li>Excellent interpersonal and communication skills.
</li><li>Ability to work in a fast-paced environment.
</li><li>Analytical thinker with demonstrated business acumen.
</li><li>Ability to problem solve and juggle multiple tasks and priorities.
</li><li>A strong commitment to customer service.
</li><li>Strong leadership and communication skills.
</li></ul></div>Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett&rsquo;s Privacy Policy to understand how the information you provide will be utilized and safeguarded.</div>

Store Manager 1449

Jay C Stores

<div>Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration &amp; Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we're proudly serving Jay C customers in 22 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Jay C family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
 
<ul><li>High school diploma/GED
</li><li>1 year of experience as department manager, service manager, or equivalent experience
</li><li>Store manager/district manager or direct manager approval
</li></ul>Desired 
<ul><li>
Retail management experience &amp; knowledge of all aspects of store operations
</li><li>Staff supervisory experience
</li></ul><ul><li>Assist store manager &amp; associates in the achievement of a favorable customer shopping experience &amp; develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation</li><li>
Assist store manager in leading teams in planning, implementing &amp; executing merchandising/operating initiatives</li><li>
Assist store manager with developing action plans/communications to associates on Associate Insight survey results</li><li>
Work with department heads/store associates to identify store opportunities, develop timely solutions &amp; create action plans to ensure plan implementation</li><li>
Role model/demand a highest level of customer service &amp; solve associate/customer issues/concerns</li><li>
Manage total store operations in store manager's absence</li><li>
Achieve/exceed weekly, period, &amp; annual sales, wage budgets &amp; profit budgets, as well as other targeted goals (e.g., safety, shrink)</li><li>
Drive sales by working with department managers to produce/maximize sales &amp; profits, reduce shrink &amp; improve each store department's contribution</li><li>
Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) &amp; other targeted goals (e.g., safety)
</li><li>Analyze/ respond to competitive landscape within district/division</li><li>
Demonstrate inclusionary leadership; expect inclusive behavior from associates</li><li>
Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals &amp; ensure implementation/execution of division merchandising plans</li><li>
Promote/support strong relationships with local community organizations in store's surrounding area</li><li>
Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement</li><li>
Communicate necessary information to associates to help them effectively carry out duties</li><li>
Serve as liaison to store/district managers &amp; coordinators on effectiveness of division merchandising/ operational plans/programs</li><li>
Assist store manager in staffing, reducing turnover &amp; increasing retention</li><li>
Provide timely individual/department performance feedback to department heads &amp; associates
</li><li>Assist with labor management &amp; supply costs on a daily basis to meet customer service/financial targets</li><li>
Ensure store compliance &amp; associate knowledge of federal, state, &amp; local laws/enterprise policies</li><li>
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports</li><li>
Must be able to perform the essential functions of the position with or without reasonable accommodation</li></ul></div>

Assistant Store Manager

Pure Hockey

<div>Description:

The ideal candidate will have a passion for customer service, a strong work ethic, and a desire to succeed in a fast-paced retail environment. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.
Responsibilities:<ul><li>Assist in the areas of merchandising, operations, sales and customer service</li><li>Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service</li><li>Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.</li><li>Assist in the hiring, training, and development of store employees.</li><li>Maintain an awareness of all product knowledge, and current or upcoming product</li><li>Contributes to a positive and inclusive work environment</li><li>Maintain a safe and secure store environment for both employees and customers.</li><li>Perform other duties as assigned by the Store Manager.</li></ul>
Requirements:
<ul><li>Minimum 2 years of management/supervisory experience; retail management experience a plus</li><li>Proven experience in a retail/customer service environment</li><li>Knowledge of inventory management and merchandising techniques</li><li>Ability to train, coach, develop and motivate employees</li><li>Demonstrate effective interpersonal, organizational and leadership skills</li><li>Ability to work a flexible schedule, including evenings, weekends, and holidays.</li><li>Proficient in Microsoft Office and POS systems.</li><li>Ability to lift up to 25lbs</li></ul>
Benefits:<ul><li>Bonus Incentive Plan</li><li>Medical, Dental, Vision &amp; Disability Insurance</li><li>Life and Long-Term Disability Insurance</li><li>Flexible Spending Plan</li><li>401(k)</li><li>Paid Vacation</li><li>Paid Holidays</li><li>Paid Parental Leave</li><li>Employee Discount</li></ul>
Salary: $45,000-$60,000</div>

Assistant Manager

ALT.Fragrances

Job Overview We are seeking a motivated and dynamic Assistant Store Manager to join our retail team for our OPEN CONCEPT COUNTER SPACE STORE . In this role, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. You will play a crucial role in managing store staff, maintaining inventory, and creating a welcoming shopping environment for our customers.Duties<ul><li>Assist in managing daily store operations to achieve sales targets and enhance customer satisfaction.</li><li>Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.</li><li>Oversee cash register operations, including transactions and cash handling procedures.</li><li>Support recruiting efforts by participating in the hiring process and training new employees.</li><li>Utilize point-of-sale (POS) systems effectively for sales transactions and inventory management.</li><li>Collaborate with the Store Manager to implement promotional strategies to boost retail sales.</li><li>Maintain visual merchandising standards to create an appealing store layout.</li><li>Monitor inventory levels and assist with stock management to prevent shortages or overstock situations.</li><li>Foster a positive team environment through effective communication and leadership.</li></ul>Qualifications<ul><li>Previous experience in retail sales or store management is preferred but not required.</li><li>Strong customer service skills with the ability to engage customers effectively.</li><li>Excellent time management skills with the ability to prioritize tasks efficiently.</li><li>Proven ability to negotiate effectively and handle customer concerns professionally.</li><li>Strong leadership qualities with experience in shift management and team supervision.</li><li>Ability to work flexible hours, including evenings and weekends as needed.</li></ul>Join our team as an Assistant Store Manager and contribute to creating an exceptional shopping experience while developing your career in retail management.Job Type: Full-timePay: $16.00 - $24.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Asteri Beauty (B Corp™)

<div>
 
 The Opportunity:
 
 
 coolRed Cactus is currently seeking a dynamic Store Manager to a lead series of pop-up shops in KSA and our first luxury beauty store in Riyadh. Taking pride in the coaching and development of frontline teams, the Store Manage will be geared towards exceptional customer service and operational excellence. Reporting directly to the Retail Operations Manager, the Store Manager will be responsible for the overall performance, recruitment, operational management as well as inventory management, creating and executing an agile business plan to attract customers through customer centricity and relationship management. They will be an ambitious leader capable of developing high performing and happy teams by helping others reach their full potential.
 
 
 
 
 
 The Role:
 
 
 Assistant Store Manager excellence requires full-time in-store presence:
 
 
 &middot; Recruitment of best-in-class team who will deliver excellent customer experience.
 
 
 &middot; Management of the store operations in order to achieve sales objectives and operations key performance indicator in line with the brand&rsquo;s vision.
 
 
 &middot; Monitors and analyzes sales performance and provides reports on performance and insights to maximize stock potential.
 
 
 &middot; Ensuring the effectiveness of the sales team by regular coaching on the deliverance of exceptional customer satisfaction.
 
 
 &middot; Demonstrating a hands-on approach to sales leadership through being a team member of the sales floor.
 
 
 &middot; Maintains staffing levels consistent with operational needs to ensure exceptional customer service provided at all times; prepares schedules and ensures adequate shift coverage
 
 
 &middot; Ensures seasonal peaks and activities are taken account of when preparing forecasts and staff rotas.
 
 
 &middot; Contributing to the development of marketing strategies and in-store events through consistent communication with regional management.
 
 
 &middot; Management of the store inventory as well as stock levels, ensuring smooth operational guidelines are met.
 
 
 &middot; Ensuring operational excellence is maintained in line with regional culture and local legislation through regular training initiatives for frontline teams.
 
 
 
 
 
 The Candidate:
 
 
 Key attributes of a Store Manager include:
 
 
 &middot; Proven retail management experience within the GCC retail beauty industry.
 
 
 &middot; Extensive experience with customer and sales service targets and key performance indicators.
 
 
 &middot; Retail operations experience with inventory and facilities management, including cash reconciliation.
 
 
 &middot; Strong interpersonal and communication skills, with a sense of business acumen.
 
 
 &middot; Fluency in English and Arabic is a must.
 
</div>

The Home Depot

<div>Position Purpose:
Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates. 
Key Responsibilities:<ul><li>
General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store</li><li>
appearance. ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.</li><li>
Supervising Store Associates to include interviewing, hiring, motivating, coaching, training,developing, and communicating to associates. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.</li><li>
Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM's in Training will also learn</li><li>
how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and</li><li>
operate all store equipment and systems as well as how to manage daily financial operations. ASM's in Training should develop a command of store standard operating procedures (SOP's),</li><li>
especially those involving Safety compliance.</li><li>
Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing. They will also learn how to support stock integrity through inventory management processes.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
ASM's in Training will report to a Store Manager. Once complete with their training process, they will gradually assume accountability supervision of work activities of associates.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
No additional qualifications</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.</li><li>
Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition</li><li>
Excels in Customer Service: Creates customer focused environment; provides excellent service.</li><li>
Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model</li><li>
Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.</li></ul></div>

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