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store supervisor faces

Chalhoub Group

<div>
 
 من نحن
 
 
 
 نحن الشريك الرائد في قطاع السلع الكمالية في الشرق الأوسط، إذ نمتلك أكثر من 600 متجرًا بالإضافة إلى 300 علامةً تجارية، ولدينا خبرة تتجاوز 65 عامًا في المنطقة - ممّا جعلنا طرفًا رئيسيًا في قطاعات الجمال والموضة والهدايا من خلال تقديمنا لخدماتٍ مميّزة لشركائنا وتَمَكننا من ابهاج جميع عملائنا. إنّنا نتحوّل بسرعة من مؤسسة توزيع وتجارة تقليدية تبيع السلع الكمالية بالتجزئة في الشرق الأوسط إلى مؤسسة تجارية هجينة للبيع بالتجزئة تجعل تجربة المنتجات الفاخرة في متناول عملائنا في كلّ مكان.
 
 
 ولدعم المرحلة القادمة من نموّنا، فإنّنا نهدف إلى بناء فريقٍ عمل ذات مواصفاتٍ عالمية، وإلى توظيف التكنولوجيا والبيانات في التطوير المستمر لكلّ جانبٍ من عملياتنا، ابتداءً من التجزئة التقليدية حتّى سلسلة الإمداد وولاء العملاء. ولهذا، فإنّنا نبحث عن أصحاب أفضل المواهب والقدرات للانضمام إلينا في رحلتنا لاستكشاف آفاقٍ جديدةٍ معًا.
 
 
 
 مهامك الوظيفية
 
 
 
 في شلهوب الإبداع هو نتاج جُهدٌ جماعي! ستكون مسؤولًا في عملك كمشرف للمتجر عن قيادة فريق مبيعات لتحقيق أهداف المبيعات مع تقديم تجربة استثنائية للضيوف وتقديم الدعم في تنفيذ إدارة علاقات العملاء وتجربة العملاء وغيرها من المبادرات الرئيسية المتعلّقة بالعملاء والموظفين في المتجر، حيث ستتضمن مهامك ما يلي:
 
 
 <ul>
 <li>
 تعزيز المواهب في إطار الفريق من خلال التدريب الوظيفي والتعيينات الممتدة بالتنسيق مع شريك شؤون الموظفين.
 </li>
 <li>
 تعزيز مؤشر رضا الموظفين من خلال مبادرات وثقافة وتجارب الموظفين.
 </li>
 <li>
 الإشراف على العمليات اليومية للمتجر المتعلّقة بالتجارة المرئية والتزام نقاط البيع بالتجزئة وجداول مواعيد فريق المبيعات.
 </li>
 <li>
 تقديم الدعم لموظفي المتجر خلال الفعاليات التي تُقام في المتجر.
 </li>
 <li>
 التصرّف كنقطة الاتصال الرئيسية مع فريق المكتب الخلفي.
 </li>
 <li>
 التأكّد من إجراء عمليات الشراء الإلكتروني والاستلام من المتجر في إطار اتفاقيات مستوى الخدمة.
 </li>
 <li>
 التأكّد من حصول فريق المعلومات على بيانات العملاء المطابقة لمتطلبات فريق التسويق.
 </li>
 <li>
 الترويج لبرنامج الولاء (MUSE) والتأكّد من إلمام أفراد الفريق بعروض التطبيق وما إلى ذلك.
 </li>
 <li>
 زيادة أهداف الإيرادات للمتجر.
 </li>
 <li>
 تعزيز المبيعات في المتجر.
 </li>
 <li>
 دعم مبادرات تجربة العملاء في المتجر.
 </li>
 <li>
 إبداء الرأي حول الأمور الناجعة وغير الناجعة في المتجر وتقديم الملاحظات بخصوصها.
 
 
 </li>
 </ul>
 
 مقوّمات نجاحك
 
 
 
 
 ما يُمكننا تقديمه لك
 
 
 
 ستُحوّل طموحاتك معنا إلى حقيقة. وسنُساعدك على تصميم رحلتك العملية من خلال التجارب الغنيّة وفرص التعلّم والتطوّر والتعامل مع المهام المختلفة في إطار دورك أو من خلال تنقلك الداخلي. حيث توفِّر مجموعتنا كلّ يوم مساراتٍ مهنية متنوعة للأشخاص الاستثنائيين.
 
 
 إنّنا نُقدّر القيمة التي تُضيفها لنا، ونسعى إلى تقديم حزمة مزايا تنافسية تشمل الرعاية الصحيّة والمساهمة في تعليم الأطفال وسياسات العمل عن بعد وسياسات عمل مرنة، بالإضافة إلى خصومات حصرية للموظفين. لاستعراض جميع مزايانا وخصائصنا اضغط هنا
 
 
 
 دعوة لجميع المرشحين للتّقديم!
 
 
 
 نؤمن بأن إلهام عملائنا ومنحهم البهجة والسعادة يعتمد في المقام الأول على التنوّع؛ التنوع الفكري والثقافي والاختلاف البنّاء في القدرات ووجهات النظر. وعليه، تلتزم مجموعة شلهوب بمبادئ الشمول والتنوّع في كل ما تقوم به.
 
 
 نُرحّب بجميع المرشحين لتقديم طلب توظيف ليصبحوا جزءًا من مستقبلنا المشرق. ندرس جميع الطلبات من منظور قائم على الاستحقاق وتكافؤ الفرص، بغض النظر عن الجنس أو العمر أو العرق أو الديانة أو الأصل، مع حرصنا الدائم على الاستفادة من كفاءات أصحاب الهمم.
</div>

Store Supervisor - Faces

مجموعة الطاير

<div></div><div>About Us
As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few! 
About Gymshark
Gymshark is one of the fastest growing and most recognisable fitness apparel and accessories brands, supported by over 22 million highly engaged social media followers and customers in 100&rsquo;s of countries.
Imagine working in a world of rapid change, where open minded, ambitious, curious, creative and resourceful people exist.
About the Roles
Supervisor &amp; Team Leader &ndash;
As a Supervisor &amp; Team Leader at Gymshark, you will be vital in helping to maintain the vibe that our family feel online, IRL. You will ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target.
Sales Advisor &ndash;
You ensure that our community has the most incredible Gymshark experience. Working with your team, you will bring a welcoming and positive energy to all those who visit. You will build authentic connections with visitors to your store, helping to educate them about conditioning sharing excellent product knowledge, operational best practice you will offer a best-in-class service, helping our community to shop how they want, and when they want.
Visual Merchandiser &ndash;
As a Visual Merchandiser at Gymshark, you&rsquo;ll bring our brand story to life through powerful and inspiring displays. You&rsquo;ll make sure every product, mannequin, and layout reflects Gymshark&rsquo;s energy, community, and performance-driven spirit. Your eye for detail and passion for creativity will help deliver a best-in-class in-store experience that motivates and excites every visitor.
Cashier &ndash;
As a Cashier at Gymshark, you&rsquo;ll be the final connection in delivering an unforgettable experience for our community. You&rsquo;ll handle transactions efficiently, ensure smooth operations at the till, and bring positive, authentic energy to every interaction. With your friendly approach and attention to detail, you&rsquo;ll help our visitors leave the store feeling valued, inspired, and ready to return.
About You
 Essential Experience &amp; Skills<ul><li>
Experience in a similar or customer facing role with sports or fitness brands</li><li>
Experience managing, leading and developing teams (for team lead and supervisory roles)</li><li>
A shared passion for community, wellness, sports and fitness</li><li>
Experience of working in a fast-paced, high volume, agile environment</li><li>
Highly effective communicator, written and verbal</li></ul> 
Education/Certification and Continued Education<ul><li>
High School qualification or higher</li></ul></div>

Gymshark is Coming to Kuwait – Join the Team

Al Tayer Insignia

<div>
 
 
 
 About Us
 
 
 
 As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world&rsquo;s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!
 
 
 
 &nbsp;
 
 
 
 
 About Gymshark
 
 
 
 Gymshark is one of the fastest growing and most recognisable fitness apparel and accessories brands, supported by over 22 million highly engaged social media followers and customers in 100&rsquo;s of countries.
 
 
 Imagine working in a world of rapid change, where open minded, ambitious, curious, creative and resourceful people exist.
 
 
 
 About the Roles
 
 
 
 
 Supervisor &amp; Team Leader&nbsp;
 
 &ndash;
 
 
 As a Supervisor &amp; Team Leader at Gymshark, you will be vital in helping to maintain the vibe that our family feel online, IRL. You will ensure excellent customer service through effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target.
 
 
 
 Sales Advisor&nbsp;
 
 &nbsp;&ndash;
 
 
 You ensure that our community has the most incredible Gymshark experience. Working with your team, you will bring a welcoming and positive energy to all those who visit. You will build authentic connections with visitors to your store, helping to educate them about conditioning sharing excellent product knowledge, operational best practice you will offer a best-in-class service, helping our community to shop how they want, and when they want.&nbsp;&nbsp;
 
 
 
 Visual Merchandiser
 
 &nbsp;&ndash;
 
 
 As a Visual Merchandiser at Gymshark, you&rsquo;ll bring our brand story to life through powerful and inspiring displays. You&rsquo;ll make sure every product, mannequin, and layout reflects Gymshark&rsquo;s energy, community, and performance-driven spirit. Your eye for detail and passion for creativity will help deliver a best-in-class in-store experience that motivates and excites every visitor.
 
 
 
 Cashier &ndash;
 
 
 
 As a Cashier at Gymshark, you&rsquo;ll be the final connection in delivering an unforgettable experience for our community. You&rsquo;ll handle transactions efficiently, ensure smooth operations at the till, and bring positive, authentic energy to every interaction. With your friendly approach and attention to detail, you&rsquo;ll help our visitors leave the store feeling valued, inspired, and ready to return.
 
 
 
 About You
 
 
 
 &nbsp;
 
 Essential Experience &amp; Skills
 
 
 
 <ul>
 <li>
 Experience in a similar or customer facing role&nbsp;with sports or fitness brands
 </li>
 <li>
 Experience managing, leading and developing teams (for team lead and supervisory roles)
 </li>
 <li>
 A shared passion for community, wellness, sports and fitness
 </li>
 <li>
 Experience of working in a fast-paced, high volume, agile environment&nbsp;
 </li>
 <li>
 Highly effective communicator, written and verbal
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 Education/Certification and Continued Education
 
 
 
 <ul>
 <li>
 High School qualification or higher
 </li>
 </ul>
</div>

Jazeera Airways

<div>Jazeera Airways is looking for Soft Services Supervisor who will ensure that all soft services&mdash;such as cleaning, pest control, waste management, event support, furniture management, and other related services&mdash;are delivered to the highest standards of safety, quality, and efficiency.

Responsibilities and Duties:
<ul>
<li>Check and confirm the materials, tools and equipment used by various contractors.</li>
<li>Establish and monitor daily facility checklists.</li>
<li>Observe and prepare review reports for each contractors against SLAs and KPIs.</li>
<li>Manage soft service store, maintaining store records, preparing consumption data.</li>
<li>Review and monitor cost allocation against budget for OPEX and CAPEX.</li>
<li>Verification and management of daily, weekly and monthly FM reports.</li>
<li>Follows up on client/occupant/tenant/ other department complaints.</li>
<li>Preparation and submission of quotations and estimates</li>
<li>To respond in a prompt and efficient manner to all reactive issues and call center requests.</li>
<li>Report to Facilities Manager on work progress and issues daily.</li>
<li>Compile daily inspection checklist to monitor standard of work and completion to the schedule.</li>
<li>Coordinate with other teams/departments.</li>
<li>Display a sound knowledge of all soft service activities.</li>
<li>Strong teamwork ethic and promotion of customer service excellence.</li>
<li>Adopt a caring attitude in all interactions with staff.</li>
<li>Establish procedures for work for staff.</li>
<li>Ensure the provision of a safe and healthy working environment for all personnel.</li></ul> 
 
Requirements and Qualifications:
<ul>
<li>Bachelor Degree/Diploma with relevant soft services qualifications and or knowledge.</li>
<li>Minimum 5 years&rsquo; experience in a similar role.</li>
<li>Knowledge of Workplace Health and Safety (WH&amp;S) practices and policies.</li>
<li>Experience of safe working practices, risk assessments, method statements and permit-to-work systems</li>
<li>Good teamwork ethics and promotion of customer service excellence.</li></ul></div>

Soft Services Supervisor

Sephora

<div>Sephora Kuwait 
COMPANY OVERVIEW: SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mo&euml;t Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998 and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social media make it the world's premier digital beauty destination. 
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.<div> 
As Shop Manager, you will be responsible for the customer journey, services and operational service management within the store.</div><div>
Responsible to lead, support, coach, and translating the service vision and plans into tangible actions enabling store leaders and store teams to reach and exceed their service targets.</div><div>
Build, develop and implement store service plans to maximise sales and KPIs performance.</div><div></div> 
Key Accountabilities 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.</li><li>
Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans to enhance client experience.</li><li>
Maintain and enforcing quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>
Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services.</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.</li><li>
Create disruptive internal competitions to motivate the team and boost the achievements.</li><li>
Analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul><div></div> 
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.</li><li>
Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.</li><li>
Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.</li><li>
Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc... and communicate to your assigned team.</li></ul> 
Business<ul><li>
Provide support to the Retail Director with knowledge of the market conditions, competition, client needs, etc.</li></ul><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div></div> 
People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching&rsquo;s, and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting, and develop talents and secure succession plans in collaboration with the Retail Director.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.</li><li>
Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Retail Director for final validation according to business needs.</li></ul><div></div> 
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up to date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Skills &amp; Experience Requirements:<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li><li>
Proven successful role in managing.</li><li>
Minimum 4 to 5 years&rsquo; experience in store management.</li><li>
Bachelor's degree.</li><li>
English &ndash; advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li></ul><ul><li>
Commercial awareness.</li><li>
Ability to develop and manage teams</li></ul><div></div> 
Most importantly, She/he needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP) with a passion for people and making a difference. She/he need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment. 
HERE, YOU WILL FIND:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.</li></ul> 
Join us and belong to something beautiful. 
Sephora Kuwait</div>

Shop Manager

Landmark Group

<div>
 
 The Assistant DC will be responsible for ensuring seamless execution of end-to-end Home Delivery Operations (HDO) from order receipt to final delivery and customer satisfaction. The role demands strong coordination between warehouse, HDO, stores, and customer call center teams to maintain predefined SLAs, drive customer experience excellence, optimize delivery performance, and support cost-efficient operations.
 
 
 This position requires a hands-on professional with a strong operational mindset, attention to detail, and the ability to handle multiple stakeholders while maintaining high service quality standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Customer Experience &amp; Delivery Operations
 
 
 <ul>
 <li>
 Coordinate and monitor all Home Delivery activities to ensure timely delivery and adherence to predefined SLAs.
 </li>
 <li>
 Drive reduction in pending, postponed, and rescheduled deliveries through proactive follow-ups and planning.
 </li>
 <li>
 Ensure smooth communication between the delivery team, store operations, and customer service for order status updates and exception handling.
 </li>
 <li>
 Monitor and improve customer satisfaction (NPS) by ensuring quick resolution of complaints and prompt customer feedback closure.
 </li>
 <li>
 Track delivery metrics and highlight deviations, delays, or service issues for immediate corrective actions.
 </li>
 <li>
 Collaborate with fleet teams to improve routing efficiency and truck utilization for optimal delivery productivity.
 </li>
 <li>
 Maintain capacity as per the monthly plan and ensure operational flexibility within permissible limits.
 </li>
 </ul>
 
 
 
 
 
 2. Cost &amp; Inventory Control
 
 
 <ul>
 <li>
 Support the implementation of initiatives aimed at reducing delivery costs and optimizing overall operational efficiency.
 </li>
 <li>
 Work closely with the warehouse and finance teams to ensure accurate inventory handling and minimal shrinkage.
 </li>
 <li>
 Assist in executing continuous improvement methodologies (e.g., KATA, Lean) to enhance productivity and cost-effectiveness.
 </li>
 <li>
 Track and report cost-related KPIs periodically, identifying gaps and improvement opportunities.
 </li>
 <li>
 Ensure adherence to approved budgets and support initiatives to reduce cost per delivery through better planning and execution.
 </li>
 </ul>
 
 
 
 
 
 3. People Development, Process Adherence &amp; Safety
 
 
 <ul>
 <li>
 Ensure complete compliance with defined Home Delivery Operations processes, SOPs, and safety protocols.
 </li>
 <li>
 Conduct and maintain structured reviews, store visits, and floor audits; record findings and follow through on improvement actions.
 </li>
 <li>
 Facilitate training and skill development programs for delivery staff and warehouse teams to build cross-functional capabilities.
 </li>
 <li>
 Support engagement initiatives such as team recognition programs, employee feedback sessions, and supervisor assessments.
 </li>
 <li>
 Maintain structured logs for store visits, delivery observations, and performance feedback.
 </li>
 <li>
 Promote a culture of discipline, accountability, and safety awareness within the team.
 </li>
 <li>
 Participate actively in daily management reviews (DMR) to discuss challenges, opportunities, and performance updates.
 </li>
 </ul>
 
 
 
 
 
 4. Projects &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Actively support ongoing productivity and process improvement projects within Home Delivery Operations.
 </li>
 <li>
 Monitor project milestones and ensure timely execution and benefit realization as per predefined timelines.
 </li>
 <li>
 Participate in key initiatives such as delivery route optimization, technology deployment (driver app/route optimizer), incentive policy rollout, and customer feedback analysis.
 </li>
 <li>
 Share best practices and process improvements across teams to standardize performance across regions.
 </li>
 <li>
 Support pilot implementations for new models, tools, or workflows aimed at enhancing delivery efficiency and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables:
 
 
 <ul>
 <li>
 Achievement of predefined SLAs for delivery lead time and customer complaint resolution.
 </li>
 <li>
 Improved customer satisfaction and NPS for Home Delivery operations.
 </li>
 <li>
 Adherence to operational cost and inventory accuracy standards.
 </li>
 <li>
 100% compliance with process, safety, and documentation requirements.
 </li>
 <li>
 Successful execution of assigned special projects and continuous improvement initiatives.
 </li>
 <li>
 Strong stakeholder coordination between stores, logistics, customer service, and warehouse teams.
 </li>
 </ul>
 
 
 
 
 
 Desired Candidate Profile:
 
 
 <ul>
 <li>
 
 Education:
 
 Graduate / Postgraduate in Operations, Supply Chain, Business Administration, or related field.
 </li>
 <li>
 
 Experience:
 
 4&ndash;7 years of experience in Home Delivery / Last-Mile Operations.
 </li>
 <li>
 Strong understanding of delivery workflows, fleet coordination, route planning, and customer service operations.
 </li>
 <li>
 Proficient in data handling, reporting, and use of ERP / delivery management systems (Oracle experience preferred).
 </li>
 <li>
 
 Excellent communication and stakeholder management skills.
 
 </li>
 <li>
 Strong analytical and problem-solving mindset with attention to detail.
 </li>
 <li>
 Exposure to process improvement methodologies
 
 (Lean / KATA / Six Sigma)
 
 will be an added advantage.
 </li>
 </ul>
 
 
 
 
 
 Behavioral Competencies:
 
 
 <ul>
 <li>
 Ownership and accountability mindset.
 </li>
 <li>
 Strong coordination and multitasking skills.
 </li>
 <li>
 Customer-centric approach with a sense of urgency.
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities.
 </li>
 <li>
 Team-oriented, approachable, and proactive in problem-solving.
 </li>
 </ul>
 
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</div>

Assistant DC/HDO Coordinator

Abercrombie & Fitch

<div>Company Description 
Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
 
The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
 
At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 
Job Description 
A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
What You&rsquo;ll Do<ul><li>
Training and Development</li><li>
Customer Experience</li><li>
Communication</li><li>
Store Presentation and Sales Floor Supervision</li><li>
Asset Protection</li><li>
Policies and Procedures Adherence</li></ul> 

Qualifications 
Requirement<ul><li>
Minimum 1 year experience as Supervisor or Manager</li></ul>
What it Takes<ul><li>
Work Ethic</li><li>
Assertiveness</li><li>
Applied Learning</li><li>
Attention to Detail</li><li>
Analytical Skills</li><li>
Adaptability / Flexibility</li><li>
Multi-Tasking</li><li>
Stress Tolerance</li></ul> 

Additional Information 
What You&rsquo;ll Get
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<ul><li>
Quarterly Incentive Bonus Program</li><li>
Annual return flight ticket</li><li>
Paid Time Off</li><li>
3 Paid Comp Days</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Associate Assistance Program - professional and confidential mental and behavioral health counseling</li><li>
Carrot Fertility and Adoption</li><li>
Headspace mental health and wellness application membership</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer</div>

Abercrombie & Fitch / Hollister - Team Leader (Key Holder), Kuwait

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