store team leader

Goodwill of Central and Southern Indiana

<p></p><div><div><div><div><div><div><div><div><div><div><p><b>Position Status:</b> Full-Time</p><p><b>
Hourly Rate</b>: $17</p><p><b>
Location/Address</b>: <i>1284 Liberty Dr. Bloomington, IN 47403 (west side of Bloomington)</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>
We are seeking candidates with open availability!</b></p><p></p><p><b>
Job Summary</b></p><p>
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.</p><p></p><p><b>
Example Duties and Activities</b></p><p><b>
Staff Management and Development - 30%</b></p><ul><li><p>
Provides coaching and training to hourly employees on daily tasks.</p></li><li><p>
Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.</p></li><li><p>
Seeks out opportunities for professional development for both self and other team members.</p></li></ul><p><b>
Operations - 60%</b></p><ul><li><p>
Completes day-to-day tasks and suggests efficiency improvements.</p></li><li><p>
Integrates, represents, and communicates Goodwill&rsquo;s Mission, Vision, and Values to internal and external customers at all times.</p></li></ul><p><b>
Financial Management and Reporting - 10%</b></p><ul><li><p>
Acts as a good steward of resources available at the site including people, time, and money.</p></li><li><p>
Tracks and measures day-to-day sales, production goals, and donations.</p></li></ul><p></p><p><b>
Required Competencies</b></p><ul><li><p><b>
Degree and Credential Requirements </b>- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.</p></li><li><p><b>
Supervisory Expertise </b>- Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)</p></li><li><p><b>
Coaching -</b> Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.</p></li><li><p><b>
Communication Skills</b> - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.</p></li><li><p><b>
Customer Focus</b> - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.</p></li><li><p><b>
Technical Knowledge</b> &ndash; Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
</p></li><li><p><b>Results-Oriented</b> - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
</p></li><li><p><b>Critical Thinking -</b> Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</p></li><li><p><b>
Ethical </b><b>-</b> Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill&rsquo;s values.</p></li></ul><p></p><p><b>
Preferred Competencies</b></p><ul><li><p><b>
Industry Expertise</b> - Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.</p></li></ul><p></p><p><b>
Other Requirements</b></p><p><i>
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.</i></p><ul><li><p><b>
Hard to Very Hard Physical Work</b> - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
</p></li><li><p>Can manage frequent exposure to moderate noise and temperature variations.</p></li></ul><p></p><p><b>
Benefits:</b> Full-time employees may participate in a comprehensive benefits program that includes:</p><ul><li><p>
Continuing education and leadership development as well as tuition reimbursement</p></li><li><p>
Comprehensive health plan</p></li><li><p>
Generous paid time off (PTO) and paid holidays</p></li><li><p>
Sabbatical and parental leaves</p></li><li><p>
Life, dental and vision insurance</p></li><li><p>
Short- and long-term disability plans</p></li><li><p>
Nationally recognized preventive health and wellness program</p></li><li><p>
Section 125 pretax health spending account, dependent care spending account, and premiums</p></li><li><p>
Discount programs including 20% discount off Goodwill retail stores immediately upon hire</p></li><li><p>
Retirement planning options with generous company % match</p></li><li><p>
Free mental health support services with up to 15 free counseling sessions for you and any family members</p></li><li><p>
Free nurse health coaching services on site</p></li><li><p>
Daily pay options available</p></li></ul><p></p><p><b>
Mission and Values: click </b><b>here</b><b> (for IN) and </b><b>here</b><b> (for IL)</b></p><h3 class="jobSectionHeader"><b><i>
Goodwill is an EEO Employer/Vet/Disabled employer</i></b></h3><h3 class="jobSectionHeader"><b><i>
Retail1</i></b></h3></div>

Full-Time Store Team Leader - Liberty Dr.

Royal Farms

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.</div>
Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.</li></ul></div></li></ul><div><b>
Operations &amp; Compliance</b></div><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements. (people, safety, assets, cash, etc.)</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.</li><li>
Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching to ensure consistent execution of operational standards.</li></ul></div></li></ul><div><b>
Food &amp; Beverage Execution</b></div><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.</li></ul></div></li></ul><p><b>
Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div></div><div><b><br>
Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a more senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li></ul></div></li></ul><div><b><br>
Preferred</b></div><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.<ul><li>
Internal candidates should be employed for at least 90 days.</li></ul></li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div></div><div><b><br>
Success Factors</b></div><ul><li><b>
Team Leadership:</b> Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence:</b> Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability:</b> Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div></div><div><b><br>
Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Must be available to primarily work second/third shift, weekends, and holidays based on business needs.</li><li>
Must be flexible with the work schedule to assist with the changing needs of the business.</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty.</li><li>
Must maintain reliable transportation and consistent, on-time attendance.</li></ul>
Pay Range: USD $14.00 - USD $19.00 /Hr.</div>

Team Leader

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.</div>
Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.</li></ul></div></li></ul><div><b>
Operations &amp; Compliance</b></div><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements. (people, safety, assets, cash, etc.)</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.</li><li>
Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching to ensure consistent execution of operational standards.</li></ul></div></li></ul><div><b>
Food &amp; Beverage Execution</b></div><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.</li></ul></div></li></ul><p><b>
Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div></div><div><b><br>
Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a more senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li></ul></div></li></ul><div><b><br>
Preferred</b></div><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.<ul><li>
Internal candidates should be employed for at least 90 days.</li></ul></li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div></div><div><b><br>
Success Factors</b></div><ul><li><b>
Team Leadership:</b> Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence:</b> Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability:</b> Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div></div><div><b><br>
Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Must be available to primarily work second/third shift, weekends, and holidays based on business needs.</li><li>
Must be flexible with the work schedule to assist with the changing needs of the business.</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty.</li><li>
Must maintain reliable transportation and consistent, on-time attendance.</li></ul>
Pay Range: USD $17.00 - USD $21.00 /Hr.</div>

Tractor Supply

<div></div><div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Overall Job Summary</b></h2>
</div><div><p>
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.</p>
<p><i>Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.</i><br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities (Min 5%)</b></h2>
</div><div><p>
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:</p>
<ul><li>Maintain regular and predictable attendance.</li>
<li>Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.</li>
<li>Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.</li>
<li>Deliver on our promise of Legendary Customer Service through GURA:
<ul><li>Greet the Customer.</li>
<li>Uncover Customer&rsquo;s Needs &amp; Wants.</li>
<li>Recommend Product Solutions.</li>
<li>Ask to Add Value &amp; Appreciate the Customer.</li>
</ul></li><li>The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
<ul><li>Execute assigned basic, promotional, and seasonal merchandising activities.</li>
<li>Perform Opening/Closing procedures.</li>
<li>Transport and make deposits to bank.</li>
<li>Assess store conditions and assign duties.</li>
<li>Organize and prioritize workflow through the use of the daily planner.</li>
<li>Recovery of merchandise.</li>
<li>Participate in mandatory freight process.</li>
<li>Perform regular and promotional price change activities.</li>
<li>Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.</li>
<li>Adhere to loss prevention standards and respond to any alarm calls as needed.</li>
<li>Communicate with Team Members on job functions, responsibilities and financial goals.</li>
<li>Operate cash register/computer supervising cash handling procedures.</li>
<li>Assist Team Members on appropriate application of policies and procedures.</li>
<li>Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.</li>
<li>Operate Forklift and Baler.</li>
<li>Complete all documentation associated with any of the above job duties.</li>
<li>Obtain license or certifications as needed by the business.</li>
</ul></li><li>May be required to perform other duties as assigned.<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
</div><div><p><i>
Experience:</i> Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver&rsquo;s license.
</p><p><i>Education</i>: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred knowledge, skills or abilities</b></h2>
</div><div><p>
Basic computer skills.<br>
Ability to read, write, and count accurately.<br>
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.<br>
Ability to perform and execute principle responsibilities of Team Members.</p><br>
<p></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Working Conditions</b></h2>
</div><ul><li>Working environment is favorable, generally working inside with moderate noise.
</li><li>Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
</li><li>Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
</li><li>Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
</li><li>Ability to work outdoors in adverse weather conditions.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><ul><li>Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
</li><li>Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
</li><li>Ability to occasionally lift or reach merchandise overhead.
</li><li>Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
</li><li>Ability to move throughout the store for an entire shift.
</li><li>Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
</li><li>Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
</li><li>Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
</li><li>Ability to read, write, and count accurately to complete all documentation.
</li><li>Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
</li><li>Ability to process information / merchandise through the point-of-sale system.
</li><li>Ability to handle and be in contact with birds/poultry.
</li><li>Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
</li><li>Ability to successfully complete all required training.
</li><li>Ability to travel as required in support of district needs.
</li><li>Ability to drive or operate a vehicle for business needs.
</li><li>This position is non-sedentary.
</li><li>Ability to successfully complete training and certification for various business needs.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Disclaimer</b></h2>
</div><div><p><i>
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.</i></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Company Info</b></h2>
</div><div><p>
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
<br>
<br>
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
<br>
<br>
Please visit this link for more specific information about the benefits and leave policies applicable to the position you&rsquo;re applying for.</p></div></div></div></div></div></div></div></div><div></div>

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