strategic accounts manager

Carrier

<div><h3 class="jobSectionHeader"><b>Why Carrier?</b></h3><p>
Carrier is a world leader in heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. As the inventor of modern air conditioning, Carrier continues to lead with cutting-edge technologies and sustainability-driven innovations that serve homes, buildings, and industries globally.</p><p>
Our people are at the core of everything we do. We value diversity and inclusion and are committed to building a workforce that reflects the communities we serve. With a legacy of excellence and a future built on collaboration and innovation, Carrier is the trusted partner of choice for our customers.</p><h2 class="jobSectionHeader"><b>
Role: Strategic Account Manager &ndash; UAE Market</b></h2><p>
As a <b>Strategic Account Manager</b>, you will be responsible for developing and nurturing long-term partnerships with strategic accounts in the UAE. You will represent Carrier&rsquo;s full capabilities across products and services, aiming to position the company as the first-choice partner in climate and energy solutions. This role is pivotal in driving customer loyalty, expanding key relationships, and delivering sustainable growth.</p><h2 class="jobSectionHeader"><b>
Role Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Account Strategy &amp; Growth</b></h3><ul><li><p>
Implement the strategic account management and business development strategy to achieve assigned KPIs.</p></li><li><p>
Identify and capitalize on opportunities for upselling and cross-selling to existing accounts.</p></li><li><p>
Develop and execute customized strategic account plans aligned with customer goals and Carrier&rsquo;s business objectives.</p></li></ul><h3 class="jobSectionHeader"><b>
Client Relationship Management</b></h3><ul><li><p>
Establish, maintain, and strengthen trusted relationships with key decision-makers and stakeholders in strategic accounts.</p></li><li><p>
Act as the primary point of contact for clients, ensuring a high level of customer satisfaction and value delivery.</p></li><li><p>
Understand client business drivers, needs, and industry trends to offer tailored solutions.</p></li></ul><h3 class="jobSectionHeader"><b>
Contract &amp; Account Oversight</b></h3><ul><li><p>
Manage large-scale, long-term contracts with a focus on client retention and sustained value creation.</p></li><li><p>
Emphasize long-term partnerships over short-term wins, ensuring continued growth and alignment with client strategies.</p></li></ul><h3 class="jobSectionHeader"><b>
Cross-Functional Collaboration</b></h3><ul><li><p>
Collaborate across sales, marketing, operations, and product teams to deliver comprehensive and integrated solutions.</p></li><li><p>
Contribute to joint business strategies that align customer and internal priorities.</p></li></ul><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree in Engineering (Mechanical preferred).</p></li><li><p>
MBA is an advantage.</p></li></ul><h3 class="jobSectionHeader"><b>
Knowledge</b></h3><ul><li><p>
Strong understanding of the UAE market and key strategic sectors.</p></li><li><p>
Knowledge of HVAC solutions is a plus.</p></li></ul><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li><p>
5&ndash;10 years of relevant experience in account management or strategic business development.</p></li><li><p>
Fluent in English and Arabic.</p></li><li><p>
UAE Driving License required.</p></li><li><p>
Proficient in MS Office and other relevant business software.</p></li></ul><h2 class="jobSectionHeader"><b>
Key Competencies</b></h2><ul><li><p>
Customer-Centric Approach</p></li><li><p>
Strong Communication &amp; Negotiation Skills</p></li><li><p>
Strategic Planning &amp; Execution</p></li><li><p>
Cross-Functional Collaboration</p></li><li><p>
Contract Management</p></li></ul><h2 class="jobSectionHeader"><b>
What We Offer</b></h2><ul><li><p>
Competitive compensation and performance-based incentives</p></li><li><p>
International and inclusive work environment</p></li><li><p>
Career advancement and leadership training opportunities</p></li><li><p>
Employee Assistance Program and wellness support</p></li></ul><h2 class="jobSectionHeader"><b>
Your Journey with Carrier</b></h2><p>
If selected, your recruitment journey will include:</p><p>
Initial discussion with our talent acquisition team</p><p>
Interview with senior leadership</p><p>
Final evaluation and offer</p><h2 class="jobSectionHeader"><b>
Our Commitment to You</b></h2><p>
At Carrier, we are committed to empowering our people and growing future leaders. Our culture is built on integrity, innovation, excellence, inclusion, and respect. Join us and help shape the future of sustainable solutions in climate and energy.</p><p><b>
Apply now and be part of Carrier&rsquo;s strategic growth journey.</b></p><p></p><p><b>
Carrier is An Equal </b><b>Opportunity/Affirmative</b><b> Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.</b></p><p><b>
Job Applicant's Privacy Notice:</b></p><p>
Click on this link to read the Job Applicant's Privacy Notice</p></div>

Key Accounts - Strategic Accounts Manager

Keeta

We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results.Responsibilities:<br>1. Relationship Management: Estabilish long-term relationships with out most strategic partners, including some top F&amp;B Group and Brands in Middle East. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives.<br>2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer &amp; merchants experience. Collaborate effectively with internal teams (marketing, operations, product, etc.) to allocate resources, thereby supporting growth objectives.<br>3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion/single brand marketing/promotional events, and achieve effective results.<br>4. Explore new approaches and ideas in the fields of delivery operation together with brands partners, by combining the current status of the local F&amp;B industry with the value of online food delivery platforms.<br> GCC Top Keeta <br><b><br>We ll provide:</b><br>1. The unique exposure to frontline operations allows strategic account managers to have the opportunity to synergize with various stakeholders, quickly understand business models, achieve personal growth, and gain experience for future international expansion.<br>2. Opportunity to make a significant impact on the growth and success of our company in a new market from day <br>4. Opportunities for professional development and career growth within a rapidly expanding start-up company.<br>5. Our diverse team consists of colleagues from Hong Kong and mainland China, with different cultural and professional backgrounds, working together to achieve mutual success and creating a chill, fun working environment.<br><br><span style="font-size: 11px;"><b>Qualifications</b>:</span><br><span style="font-size: 11px;">1. 3+ years working experience and have raleted experience in business collaboration: candidates who have been involved in business development sunch as key account sales, channel/vendor management, or project manager in third-party companies and believe they can handle it well are all welcome to try.</span><br><span style="font-size: 11px;">2. Business sense and good judgment: Understand the partner's operating structure and cost structure, and make judgments and decisions based on basic business principles. Having insights and experience in F&amp;B or food delivery industry is a plus.</span><br><span style="font-size: 11px;">3. Solid communication and writing skills: Able to communicate effectively internally and externally to achieve common goals. Proficiency in English or Cantonese is preferred.</span><br><span style="font-size: 11px;">4. Strong learning ability and an open mindset, eager to explore different scenarios or business models in new battlegrounds and deliver results.</span><br><span style="font-size: 11px;">5. Fluent in both spoken and written English, able to communicate effectively in a global business environment. Fluency in Arabic is preferred.</span><br>

Strategic Account Manager

Eli Lilly

<div><p>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.</p><p></p><ul><li><b>
Identify and pursue new business opportunities</b> in chain private hospitals.</li><li><b>
Lead strategic initiatives and establish new collaborations</b> with key external stakeholders to extend patient access and to shape weight management ecosystem in Turkiye and build patient journey in assigned accounts.</li><li><b>
Develop and execute strategies</b> to drive business growth and achieve company objectives, share inputs and create feedback loop with Marketing organization to ensure Lilly programs &amp; patient education activities address the unmet needs in the accounts.</li><li><b>
Implement key account programs</b> to drive business growth, ensuring alignment with Lilly&rsquo;s business priorities, and developing clear project plans with defined deliverables, milestones and responsibilities.</li><li><b>
Build and maintain relationships</b> with decision-makers and key influencers (e.g., hospital presidents, hospital pharmacy directors) and ensure hospital listing in assigned accounts.</li><li><b>
Explore and execute strategic partnerships</b> with private hospitals to develop innovative healthcare solutions</li><li><b>
Create and lead large-scale projects</b> in collaboration with cross-functional teams</li><li><b>
Work closely with PRA, sales and brand teams </b>to understand the priorities to ensure improvement of the patient journey and product access/availability in the identified accounts</li><li><b>
Continuously monitor and analyze industry trends </b>and market dynamics to identify opportunities for innovative collaborations</li><li><b>
Prepare stakeholders mapping and have an established network</b> of relationships with key stakeholders</li><li>
The key performance areas listed above and additional responsibilities may be added from time to time depending on Lilly requirements.</li></ul><p></p><p><b><i>
Qualifications/Requirements:</i></b></p><ul><li>
A bachelor&rsquo;s degree, in business or life sciences is preferred.</li><li>
Min 4 years of experience as Key Account Manager or in a related management role within the pharmaceutical industry</li><li>
Command of English will be a plus.</li><li>
Exceptional communication skills.</li><li>
Expertise in project management.</li><li>
Ability to generate innovative ideas and lead initiatives in a complex environment.</li><li>
Strong negotiation and organizational abilities.</li><li>
In-depth understanding of the healthcare environment in T&uuml;rkiye.</li><li>
Demonstrated capability to develop and sustain effective partnerships and navigate complicated political landscapes.</li><li>
Established relationships with private Stakeholders will be a plus.</li></ul><p></p><p>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.</p><p></p><p>
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.</p><p></p><p>
#WeAreLilly</p></div>

Strategic Customer (B2B) Manager

Salesforce.com

<p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p>
<p>Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.br&gt;
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.</p>
<p>We re looking for a top-performing <strong>Enterprise Account Executive</strong> to join our team and lead Salesforce s engagement with some of the <strong>most strategic Telco &amp; Media customers in the region</strong> across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.br&gt;As part of our <strong>Core Sales team</strong>, you ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans positioning Salesforce as a strategic transformation partner to the region s most influential Real Estate players.<strong>About the Role</strong></p>
<ul>
 <li><p>Lead a <strong>strategic portfolio of enterprise Telco/Media customers</strong>, spanning existing accounts and new logo opportunities.</p></li>
 <li><p>Own the <strong>vision, strategy, and executive engagement</strong> across each account.</p></li>
 <li><p>Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.</p></li>
 <li><p>Serve as the <strong>primary executive sponsor</strong> from Salesforce, driving long-term digital transformation outcomes.</p></li>
</ul>
<p><strong>What You ll Be Doing</strong></p>
<ul>
 <li><p>Accelerate Salesforce s presence and revenue across <strong>high-value enterprise Telco/Media customers</strong>.</p></li>
 <li><p>Define and execute <strong>multi-year strategic growth plans</strong>, aligned to customer business priorities.</p></li>
 <li><p>Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.</p></li>
 <li><p>Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.</p></li>
 <li><p>Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.</p></li>
</ul>
<p><strong>What We re Looking For</strong></p>
<ul>
 <li><p>Successful, reference-able experience in <strong>enterprise software or cloud technology sales</strong>.</p></li>
 <li><p>Demonstrated success in <strong>leading strategic enterprise accounts</strong>, including large transformational, multi-cloud deals.</p></li>
 <li><p>Deep understanding of the <strong>Telco/Medi/a sector</strong> or similar capital-intensive industries.</p></li>
 <li><p>Proven ability to <strong>engage C-level stakeholders</strong>, influence decision-making, and lead account teams effectively.</p></li>
 <li><p>Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.</p></li>
</ul>
<p><strong>Additional Requirements</strong></p>
<ul>
 <li><p>University graduate calibre.</p></li>
 <li><p>Based in the UAE or willing to relocate within 3 months.</p></li>
 <li><p>Valid UAE driving license.</p></li>
 <li><p>Fluent in <strong>English</strong>; <strong>Arabic is strongly preferred</strong>.</p></li>
 <li><p>No restrictions on <strong>international or regional travel</strong>.</p></li>
</ul>
<p><strong>Why Join Us?</strong></p>
<ul>
 <li><p>Be part of Salesforce the global leader in <strong>AI + Data + CRM</strong> innovation.</p></li>
 <li><p>Take a leadership role in one of our <strong>most strategic verticals</strong>, with high executive visibility.</p></li>
 <li><p>Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.</p></li>
 <li><p>Join a high-performing, collaborative team focused on <strong>growth, impact, and excellence</strong>.</p></li>
</ul>

Telco & Media Strategic Account Manager

Artigence

<p>Drive strategy, client relations, and campaigns as a Marketing/Accounts Manager. Manage accounts, lead marketing efforts, coordinate teams, and optimize results.</p> <p>Strong branding knowledge, communication skills, and multitasking ability required. Must have agency experience, project management skills, and fluency in English (Arabic a plus). Bachelor's degree and leadership mindset essential.</p>

Marketing Manager / Accounts Manager

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Sales
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.
</p><p></p><p>Salesforce has an established presence in Dubai which acts as the HQ for the region, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory.
<br>
The position that has become available is for an Account Executive in our Core Business Unit, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.
</p><p></p><p>We&rsquo;re looking for a top-performing <b>Enterprise Account Executive </b>to join our team and lead Salesforce&rsquo;s engagement with some of the <b>most strategic Telco &amp; Media customers in the region </b>&mdash;across both existing relationships and high-potential new accounts. This is a high-impact role designed for a seasoned sales professional with a proven track record in leading complex, high-value enterprise relationships.
<br>
As part of our <b>Core Sales team </b>, you&rsquo;ll be responsible for owning the full account strategy, executive alignment, and multi-cloud growth plans&mdash;positioning Salesforce as a strategic transformation partner to the region&rsquo;s most influential Real Estate players. <b>About the Role
</b></p><ul><li><p>Lead a <b>strategic portfolio of enterprise Telco/Media customers </b>, spanning existing accounts and new logo opportunities.
</p></li><li><p>Own the <b>vision, strategy, and executive engagement </b>across each account.
</p></li><li><p>Drive alignment across Salesforce Core CRM, AI, Data Cloud, and Industry Cloud teams to deliver unified customer value.
</p></li><li><p>Serve as the <b>primary executive sponsor </b>from Salesforce, driving long-term digital transformation outcomes.
</p></li></ul><p><b>What You&rsquo;ll Be Doing
</b></p><ul><li><p>Accelerate Salesforce&rsquo;s presence and revenue across <b>high-value enterprise Telco/Media customers </b>.
</p></li><li><p>Define and execute <b>multi-year strategic growth plans </b>, aligned to customer business priorities.
</p></li><li><p>Build and manage a strong pipeline through territory planning, strategic prospecting, and relationship development.
</p></li><li><p>Navigate complex deal cycles, lead internal collaboration, and consistently deliver against revenue targets.
</p></li><li><p>Act as a trusted advisor to C-level executives, helping shape their digital strategy through the Salesforce platform.
</p></li></ul><p><b>What We&rsquo;re Looking For
</b></p><ul><li><p>Successful, reference-able experience in <b>enterprise software or cloud technology sales </b>.
</p></li><li><p>Demonstrated success in <b>leading strategic enterprise accounts </b>, including large transformational, multi-cloud deals.
</p></li><li><p>Deep understanding of the <b>Telco/Medi </b>a <b>sector </b>or similar capital-intensive industries.
</p></li><li><p>Proven ability to <b>engage C-level stakeholders </b>, influence decision-making, and lead account teams effectively.
</p></li><li><p>Strong commercial acumen, consultative selling skills, and long-term account planning capabilities.
</p></li></ul><p></p><p><b>Additional Requirements
</b></p><ul><li><p>University graduate calibre.
</p></li><li><p>Based in the UAE or willing to relocate within 3 months.
</p></li><li><p>Valid UAE driving license.
</p></li><li><p>Fluent in <b>English </b>; <b>Arabic is strongly preferred </b>.
</p></li><li><p>No restrictions on <b>international or regional travel </b>.
</p></li></ul><p><b>Why Join Us?
</b></p><ul><li><p>Be part of Salesforce&mdash;the global leader in <b>AI + Data + CRM </b>innovation.
</p></li><li><p>Take a leadership role in one of our <b>most strategic verticals </b>, with high executive visibility.
</p></li><li><p>Work closely with major Real Estate organizations shaping the future of urban development and infrastructure.
</p></li><li><p>Join a high-performing, collaborative team focused on <b>growth, impact, and excellence </b>.
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p></div><p></p>

Microsoft

<div><div>The <b>Strategic Account Technology Strategist - Financial Services</b> Provides technology guidance to clients, and orchestrates the interaction between clients and Microsoft resources to drive new opportunities, demand generation, Microsoft&rsquo;s market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Acts as the Technology Mentor for the customer or &quot;go-to&quot; person in established, long-term relationships with technical and/or business decision-makers at the Chief X Officer (CxO) level. Leads customer partnerships and drives conversations with clients to present the strategic value of Microsoft solutions. Acts as a trusted technology advisor both internally and externally to integrate Microsoft technology in the customer&rsquo;s business. Gathers insights about client business and leverages existing architecture approaches to achieve Microsoft&rsquo;s agreed commitments to clients. Holds accountability for identifying the pathway and resources necessary for building a strategy.</div><div></div><div><br>
Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization. Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions. Leads customer business transformations through digital transformation for assigned accounts. Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business.</div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><div><div><div><b>
Customer and Industry Insights</b></div><div><ul><li>
Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.</li></ul></div><div><ul><li>
Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.</li></ul></div></div><div><div><b>
Differentiated Value Proposition</b></div><div><ul><li>
Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale.</li></ul></div><div><ul><li>
Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Leverages the full scope of Microsoft's digital technologies for offering varied solutions and services.</li></ul></div></div><div><div><b>
Education and Thought Leadership</b></div><div><ul><li>
Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution along with the account executive (AE) and enterprise skilling initiative (ESI) teams.</li></ul></div><div><ul><li>
Leads customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer&rsquo;s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage</li></ul></div></div><div><div><b>
Mapping and Account Planning</b></div><div><ul><li>
Orchestrates internal teams and partner ecosystem (inclusive of global systems integrators, consultancy partners, and Microsoft Industry Solutions (IS) to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Proactively bridges technology resources with the customer.</li></ul></div><div><ul><li>
Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Share account planning output with the customer and constantly realign to the customer's expectations. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set and refine strategy, own accountability for outcomes, and lead extended teams.</li></ul></div><div><ul><li>
Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.</li></ul></div></div><div><div><b>
Technology Sales: Demand Generation and Orchestration</b></div><div><ul><li>
Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners</li></ul></div><div><ul><li>
Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Horizontal Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with Technical Decision Maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Orchestrates efforts to drive MCEM lifecycle and stage progression in collaboration with the Specialist Team Unit (STU), Customer Success Unit (CSU). Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the technology blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.</li></ul></div><div><ul><li>
Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands.</li></ul></div></div><div><div><b>
Technology Strategy Formulation</b></div><div><ul><li>
Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition. Acts as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.</li></ul></div><div><ul><li>
Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and the customer's industry landscape. Validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Contributes to the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plan for and drive consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).</li></ul></div></div><div><div><b>
Trusted Advisor</b></div><div><ul><li>
Maintains and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional and Global Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customers to share knowledge with virtual team and promote customer business perspectives.</li></ul></div><div><ul><li>
Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Escalates pressing issues for customers to Microsoft internal stakeholders (e.g., Headquarters) to facilitate the appropriate solutions and capabilities for the customer.</li></ul></div><div><ul><li>
Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.</li></ul></div><div><ul><li>
Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft&rsquo;s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.</li></ul></div></div></div><div></div><div><div><br>
</div></div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><div><b>
Required/minimum qualifications</b><ul><li>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience<ul><li>
OR equivalent experience.</li></ul></li><li>
5+ years experience in digital transformation or using technology to drive customer business outcomes.</li></ul><div>
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship<b>.</b></div><div>
</div><div><b>
Additional or preferred qualifications</b><ul><li>
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience<ul><li>
OR equivalent experience.</li></ul></li><li>
4+ years experience in business consulting, consultative selling, or change management.</li><li>
5+ years experience leading technical, support, and/or partner teams.</li></ul></div></div><div></div><div><br>
Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.<br>
<br>
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
<br>
<br>
Microsoft will accept applications for the role until October 31, 2025.<br>
</div><div></div><div><div>
</div></div>Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div>

Strategic Account Technology Strategist - Financial Services

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