strategic development manager

Qatar Airways

<div>
 Job title
 
 
 Research &amp; Strategy Manager | Product Development and Design
 
 
 Ref #
 
 
 223983
 
 
 Location
 
 
 Qatar - Doha
 
 
 Job family
 
 
 Corporate &amp; Commercial
 
 
 <ul>
 <li>
 Closing date: 31-Mar-2026
 
 
 </li>
 </ul>
 
 
 About The Role
 
 
 
 
 Welcome to a world where ambitions fly high!
 
 
 We are pleased to announce an exciting opportunity to be part of our Product Development &amp; Design Division as Research &amp; Strategy Manager in Doha.
 
 
 As the Research &amp; Strategy Manager, you will play a central role in shaping the future of Qatar Airways inflight product portfolio by driving insight-led product planning &amp; development strategies. You will lead the strategy research, market benchmarking &amp; analysis required to inform key decisions across the cabin design, seating, inflight services, inflight entertainment (IFE), connectivity, customer experience (CX) &amp; long-term product innovation. You will work closely with the VP Product Strategy and Insights, SMEs, Product Owners, &amp; external stakeholders, the role is instrumental in aligning inflight product development with robust commercial justifications, customer centric insights, market dynamics &amp; Qatar Airways long term objectives. You&rsquo;ll lead the product research &amp; analytics team to synthesize qualitative &amp; quantitative insights to support business cases, product roadmaps, and CX transformation programs.
 
 
 
 Some Of The Tasks Include The Following:
 
 
 
 <ul>
 <li>
 Lead competitive benchmarking, voice-of-customer analysis and macro-environment scanning to support the development of differentiated product positioning.
 </li>
 <li>
 Translate customer insights and industry trends into structured strategic recommendations, scenario plans and opportunity frameworks.
 </li>
 <li>
 Work closely with the SVP, VP and other senior stakeholders to support strategy formulation, long term planning and cost justifications where required.
 </li>
 <li>
 Develop comprehensive business cases for new cabin products, seating upgrades, IFE system, connectivity enhancements, and onboard experience initiatives. This shall include detailed financial modelling, ROI analysis, and strategic recommendations.
 </li>
 <li>
 Track emerging innovations, technologies and customer behaviors across aviation, hospitality, tourism and lifestyle sectors to inspire future product directions.
 </li>
 <li>
 Drive qualitative and quantitative research initiatives (customer surveys, focus groups, competitor analysis) where applicable to capture passenger expectations and market trends.
 </li>
 <li>
 Lead or support continuous improvement initiatives, redefining business processes, SOPs, and KPIs to enhance the Department&rsquo;s operational efficiency and service delivery.
 </li>
 <li>
 Perform other department related duties as directed by Line Manager or Head of Department.
 
 
 </li>
 </ul>
 
 Be part of an extraordinary story
 
 
 
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
 
 
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 
 
 Together, everything is possible.
 
 
 
 Qualifications
 
 
 
 
 About you
 
 
 
 We are looking for a passionate and dynamic professional to join the Product Development and Design.
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Strategy, Aviation Management or related discipline with a minimum of 7 years&rsquo; experience in strategy, product research, insights and/or management consulting roles, preferably in aviation, travel, hospitality or related sectors.
 </li>
 <li>
 Certification in Lean Six Sigma (Green Belt or higher) or equivalent methodologies with demonstrated experience in process improvement, SOP development and KPI framework design.
 </li>
 <li>
 Proven ability to support strategic planning through structured analysis and insight driven recommendations and proficiency in leveraging AI tools to run research and analyses large datasets for deeper insights.
 </li>
 <li>
 Skilled in benchmarking and maintaining competitor intelligence databases and delivering periodic strategic market updates
 </li>
 <li>
 Excellent verbal and written communication skills, with demonstrated ability to articulate and influence senior stakeholders.
 </li>
 <li>
 Proficient with MS Office, especially Excel and PowerPoint, preferably with experience in creating performance dashboards, tracking project timelines, executive level presentations and preparing reports for management review.
 
 
 </li>
 </ul>
 
 
 About Qatar Airways Group
 
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 
 
 How To Apply
 
 
 
 
 If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.
 
 
 
 
 About Qatar Airways Group
 
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=223983
</div>

Research & Strategy Manager | Product Development and Design

Chester County Intermediate Unit

<div></div><div><ul><div><div>JobID: 4248</div></div> 
<div><div>
Position Type: 
 Project Staff/Strategic Initiatives Manager 
</div><div>
Date Posted: 
 3/19/2026 
</div><div>
Location: 
 ESC 
</div><div>
Closing Date:
 
 04/03/2026</div><div> 
The Chester County Intermediate Unit (CCIU) currently has a vacancy for a Strategic Initiatives Manager within the Executive Directors Office of the Chester County Intermediate Unit. This is a 260-day position, based out of the Educational Service Center in Downingtown, PA. 
 
Are you motivated to create brighter futures for students, families, and the entire community? If so, we want you on Team CCIU! At the CCIU, we pride ourselves on the creativity, dedication, and collaborative spirit that our employees bring to their work every day, and we know that achieving success together takes a team approach! 
 
We strive to hire exceptional and passionate individuals that help us achieve our vision of acting as educational leaders who contribute to a better Chester County and beyond. If you are looking for an exciting, challenging opportunity to grow your career, don't wait  apply today to make Team CCIU even stronger tomorrow! 
 
Summary of Position: 
The Strategic Initiatives Manager serves as a primary force multiplier for the Executive Office and Cabinet. Operating at the intersection of high-level strategy and organizational experience, this cross-divisional coordinator ensures that major initiatives move forward with clarity, accountability, and momentum. This role exists to enhance the effectiveness of leadership by providing project infrastructure, facilitating coordination across divisions, and maintaining visibility into the status and health of critical organizational priorities. 
 
Quick Facts: 
Location: Based out of our Educational Services Center (ESC) at 455 Boot Road in Downingtown, PA 
Benefits Eligible: Yes 
Schedule: Monday  Friday 
Work Hours: 8 AM - 4 PM, 7.5 work hours + 30 minute unpaid lunch 
Exempt Status: Exempt position 
Salaried or Hourly: Salary 
 
Qualifications:</div><ul><li>
Education and Experience<ul><li>
Bachelor's degree required</li><li>
Master's Degree preferred but not required in one of the following areas:<ul><li>
Educational Leadership or Administration</li><li>
Organizational Leadership</li><li>
Public Administration (MPA)</li><li>
Business Administration (MBA)</li><li>
Organizational Development</li><li>
Systems Leadership or Strategic Leadership</li></ul></li><li>
Professional Certifications and Micro-Credentials (Preferred)- Candidate must be willing to acquire certifications and micro-credentials at the direction of the Executive Office.<ul><li>
Project Management Professional (PMP)  Project Management Institute</li><li>
Certified Associate in Project Management (CAPM)</li><li>
Agile Project Management Certification (PMI-ACP or equivalent)</li><li>
Certified Scrum Master (CSM) or comparable Agile certification</li><li>
Organizational Behavior Management (OBM) certification, coursework, or graduate-level training</li><li>
Change Management Certification (Prosci or equivalent)</li><li>
Strategy execution or strategic implementation certification</li><li>
Systems thinking, improvement science, or design thinking micro-credentials</li><li>
Executive facilitation or leadership team facilitation training</li></ul></li><li><div>
7-10 years administrative/project management experience or equivalent required. K-12 or higher education experience highly preferred.</div></li></ul></li></ul><div></div><div> 
Essential Job Responsibilities:</div><ul><li>
Project Infrastructure &amp; Framework Development<ul><li>
Partner with division directors to design project management frameworks tailored to their specific initiatives, including timelines, benchmarks, and accountability measures</li><li>
Develop and maintain project management tools and processes to track progress and manage deliverables</li><li>
Bring curiosity about the work of each division to inform practical, relevant project structures rather than imposing one-size-fits-all approaches</li><li>
Establish consistent practices for project documentation, status reporting, and risk identification across the organization</li><li>
Initiative Design: Serve as a &quot;thinking partner&quot; on the design, sequencing, and rollout of initiatives to ensure decisions land effectively with staff and partners.</li><li>
Mission Integration: Ensure a tight loop between the organization's mission/vision and day-to-day departmental work.</li><li>
Facilitation &amp; Design: Support the coordination of senior leadership development efforts through strategic framing and expert facilitation.</li></ul></li><li>
Strategic Foresight &amp; Risk Mitigation<ul><li>
Anticipate challenges and &quot;what-ifs&quot; that division directors may not have bandwidth to consider, expanding thinking around project planning</li><li>
Apply project management best practices to help leaders avoid common pitfalls and execute more effectively</li><li>
Identify when the organization is at risk of initiative overload and provide recommendations about prioritization</li><li>
Bring an enterprise perspective to help division leaders see how their projects connect to broader organizational goals</li><li>
Strategic Oversight: Maintain high-level visibility into timelines and interdependencies of initiatives across the organization without micromanaging daily tasks.</li><li>
Risk Mitigation: Identify potential overlaps, capacity concerns, or &quot;initiative overload&quot; early to protect organizational health.</li><li>
Prioritization Support: Assist the Executive Office in ranking work based on impact, ensuring resources are directed toward the most coherent goals.</li></ul></li><li>
Cross-Divisional Coordination, Professional Development &amp; Integration<ul><li>
Facilitate coordination meetings for major initiatives that span multiple divisions, ensuring all stakeholders understand dependencies and timelines</li><li>
Serve as the central point of contact for cross-divisional projects, maintaining visibility into how different workstreams connect and impact one another</li><li>
Identify potential conflicts, resource constraints, or timeline issues early and implement strategies to resolve them</li><li>
Ensure division leaders have the information they need from other parts of the organization to move their work forward</li><li>
Project Management Mentorship: Lead professional development sessions for team members across departments on modern project management frameworks and tools.</li><li>
Strategic Implementation: Train staff on how to operationalize the Strategic Plan, moving from high-level goals to measurable departmental actions.</li><li>
Skill Standardization: Develop and facilitate workshops on &quot;Visible Thinking,&quot; effective meeting design, and organizational initiative workflows to create a shared language of execution.</li></ul></li><li>
Timeline &amp; Deliverable Management<ul><li>
Track timelines and deliverables for major organizational initiatives, providing regular status updates to the Executive Office and cabinet</li><li>
Make informed recommendations about project sequencing and resource allocation based on organizational capacity and strategic priorities</li><li>
Hold division leaders accountable to agreed-upon deadlines and benchmarks through consistent follow-up and status monitoring</li><li>
Flag risks, delays, or emerging issues to leadership with sufficient lead time to course-correct</li></ul></li><li>
Cross-Department Integration &amp; Communication<ul><li>
Partner in Clarity: Act as a connector between departments to ensure a shared understanding of executive intent.</li><li>
Leadership Proxy: Serve as a trusted representative of the Executive Office, reinforcing messaging and decision-making in the absence of the Executive Director.</li><li>
Bridge Building: Navigate different departmental perspectives to resolve gaps and build organizational momentum.</li><li>
Human-First Lens: Apply an equity-centered lens to initiatives, ensuring employee wellbeing and family priorities are reflected in organizational expectations.</li><li>
Trust Monitoring: Act as an early indicator for leadership when misalignment or trust erosion may be occurring.</li></ul></li><li>
Executive Office Support<ul><li>
Provide the Executive Director with clear visibility into the status and health of major initiatives across the organization</li><li>
Prepare briefings and status reports that allow leadership to make informed decisions about priorities and resource allocation</li><li>
Serve as a thought partner to the Executive Office on project design and implementation approaches for new initiatives</li><li>
Support the translation of strategic priorities into actionable project plans with clear ownership and timelines</li></ul></li></ul><div></div><div> 
Essential Job Skills:</div><ul><li>
Language Skills<ul><li>
Strong organizational, time management, and administrative abilities with attention to detail.</li><li>
Ability to write routine reports and correspondence.</li><li>
Ability to speak effectively before groups of customers or employees of the organization.</li></ul></li><li>
Mathematical Skills<ul><li>
Ability to manage financial data and reporting.</li></ul></li><li>
Reasoning Ability<ul><li>
Strong analytical and problem-solving skills with high level of integrity and ability to maintain confidentiality.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form.</li><li>
Ability to deal with problems involving several concrete variables in standardized situations</li></ul></li><li>
Other Skills and Abilities<ul><li>
Proficiency in Microsoft office suite of products</li><li>
Deep knowledge of project management frameworks, tools and best practices with ability to adapt them to education contexts.</li><li>
Translates complex project information into clear status updates; facilitates productive coordination conversations.</li><li>
Ability to develop effective working relationships with staff.</li><li>
Ability to communicate clearly and concisely, both orally and in writing.</li><li>
Ability to perform duties with awareness of all district requirements and Board of Education policies.</li></ul></li></ul><div></div><div> 
Salary Range</div><div>
Project Staff, Level 16, Exempt, Salary</div><ul><li>
2025-2026<ul><li>
$87,037 - $108,796 annually</li></ul></li><li>
2026-2027<ul><li>
$90,083 - $112,604 annually</li></ul></li></ul><div>
*Placement on level is based upon experience in a similar position* 
 
Project Staff Benefits:</div><ul><li>
Excellent medical, prescription, vision and dental coverage at minimal cost to employee</li><li>
If medical, prescription, vision and dental coverage is not needed, generous opt-out payments available</li><li>
1.5% of annual salary flexible benefit cash payment</li><li>
Life insurance in amount of 2.5x annual salary paid by CCIU</li><li>
Long-term disability insurance effective 31st day of illness/injury</li><li>
Retirement through PSERS, PA's Public School Employees Retirement System</li><li>
Worker's Compensation</li></ul><div></div><div> 
AR 
 
Equal Opportunity Employer 
Chester County Intermediate Unit is an Equal Opportunity Employer. Chester County Intermediate Unit ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Chester County Intermediate Unit has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources at 484-237-5085.</div></div></ul></div>

Strategic Initiatives Manager

help AG

<div>Help AG is looking for a dynamic and innovative Strategic Vendor Manager (KSA), who will drive the commercial and strategic value of our most critical technology partnerships within the Kingdom. This role is accountable for aligning vendor strategy with market expansion priorities, strengthening local ecosystem engagement, and ensuring that partnerships translate into measurable revenue growth, margin optimization, and differentiated service offerings. The position operates at the intersection of commercial performance, portfolio strategy, and executive stakeholder alignment across KSA and Group structures. 
Responsibilities 
<ul><li>
Define and execute vendor strategies aligned to KSA market growth objectives and national digital transformation priorities.</li><li>
Own and negotiate vendor contribution, margin optimization, rebate structures, and commercial frameworks for assigned strategic vendors.</li><li>
Act as the primary executive interface between vendors and internal stakeholders across Sales, Product, Delivery, Finance, and Marketing.</li><li>
Develop and execute joint business plans with clear growth, profitability, and pipeline targets.</li><li>
Lead commercial negotiations including pricing models, incentive programs, MDF allocation, and long-term strategic agreements.</li><li>
Conduct structured Quarterly Business Reviews focused on revenue performance, market penetration, competitive positioning, and execution risks.</li><li>
Identify service adjacencies and solution gaps, recommending enhancements that strengthen managed services and cybersecurity offerings.</li><li>
Ensure alignment between vendor roadmaps and internal service development plans, particularly for in country and sovereign requirements.</li><li>
Monitor vendor performance against contractual, operational, and financial KPIs, implementing corrective measures where required.</li><li>
Lead risk assessments covering commercial exposure, supply resilience, regulatory alignment, and business continuity.</li><li>
Support enablement initiatives to increase vendor adoption, attach rates, and cross-BU penetration.</li></ul>
Qualification and Skills 
<ul><li>
University Degree related to Business Administration, IT, Information Security or similar work experience.</li><li>
Minimum of 5yrs working experience in the vendor channel space.</li><li>
Strong channel/relationship management experience.</li><li>
Fundamental understanding of Cyber security basic and modern concepts related to firewalls, intrusion detection and prevention, endpoints, data leakage prevention, proxies, CASB, SASE, virtualized security functions, data security, security operations tools, GRC and user education/ user security.</li><li>
Team Leadership experience.</li><li>
Outstanding professional communication, attention to detail and organizational skills.</li><li>
Strong negotiation capabilities.</li><li>
Strong problem solving and issue resolution skills.</li><li>
Being able to understand complex business processes and activities.</li><li>
Flexible work approach, based on the job requirements.</li><li>
Ability to manage vendor expectations and/or escalations from stakeholders within Help AG.</li><li>
Working experience in dealing with complex situations especially pertaining to managing multiple vendors overlapping or conflicting expectations in HELP AG Groups business.</li></ul> 
Benefits 
<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement activities throughout the year.</li><li>
Tailored training &amp; development program.</li></ul> 
About Us 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</div>

Strategic Vendor Manager

Click Traces (Private) Limited

About ClickTracesClickTraces is a AI-driven digital marketing and web development company serving North American clients. We specialise in SEO, web development, automation, and performance marketing.We are building a structured, high-performance, and ownership-driven organization.This is not an administrative HR role.This is a strategic leadership position.Role MissionTo design and lead ClickTraces' people strategy, including hiring standards, performance architecture, and culture development.You will have hiring decision authority and will be responsible for maintaining talent quality across all departments.Core Responsibilities1. Strategic Hiring &amp; Talent Standards<ul><li>Design structured hiring frameworks for SEO, Developers, AI, Content, BD roles</li><li>Implement competency-based interviews</li><li>Use personality assessment tools for candidate evaluation</li><li>Own final hiring recommendations</li><li>Reduce bad hires and improve retention</li></ul>2. AI-Driven HR Systems<ul><li>Implement AI tools in recruitment, onboarding, and performance tracking</li><li>Build KPI dashboards and structured evaluation systems</li><li>Automate HR workflows and documentation</li></ul>3. Performance Architecture<ul><li>Design performance management system</li><li>Define KPIs for each role</li><li>Conduct structured performance reviews</li><li>Lead difficult conversations professionally</li><li>Address underperformance decisively</li></ul>4. Culture &amp; Organizational Development<ul><li>Define behavioral standards</li><li>Improve ownership mindset</li><li>Strengthen team alignment</li><li>Implement personality frameworks such as MBTI, DISC, or Big Five</li></ul>Mandatory Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HR, Psychology, or Business from a reputable university</li><li>4 to 8 years HR experience preferably in IT, Software House, or Digital Agency</li><li>Proven experience designing performance management systems</li><li>Experience handling conflict and difficult performance discussions</li><li>Strong understanding of personality assessment frameworks</li><li>Practical exposure to AI tools in HR or operations</li><li>Excellent English communication skills</li><li>Strong decision-making maturity</li></ul>We Are Not Looking For<ul><li>Administrative HR profiles</li><li>Payroll-only experience</li><li>Fresh graduates</li><li>Candidates unwilling to work onsite</li></ul>Success Metrics (First 6 Months)<ul><li>Improved hiring quality</li><li>Reduced probation failures</li><li>Structured KPI system implemented</li><li>Performance review framework active</li><li>Increased accountability and ownership</li></ul>Application InstructionsEmail your resume to hr@clicktraces.comSubject Line: Strategic HR Manager &ndash; AI &amp; Performance &ndash; Your Full NameIn your email, answer in maximum 150 words each:<ul><li>How would you design a hiring system for our company?</li><li>Which AI tools have you practically used in HR?</li><li>How do you handle a talented but underperforming employee?</li></ul>Applications without answers or proper subject line will not be reviewed.Job Types: Full-time, Part-timePay: Rs80,000.00 - Rs150,000.00 per monthExpected hours: 15 per weekWork Location: In person

Strategic HR Manager – AI & Performance

Loyal

<div><div>Loyal is an organization centered on experience and building a platform that allows consumers to make meaningful decisions when it comes to healthcare. We deeply understand providers, locations, services, appointments, business rules, and moreover, we understand patients - who they are, the preferred method of communication, upcoming appointments, lapsed appointments, outstanding bills, health risks, and more. With this intelligence, our platform fuels highly relevant and personalized experiences across all mediums (website, email, voice&hellip;) allowing patients to get healthy, stay healthy, and have a better relationship with the health care provider.</div><h1 class="jobSectionHeader">
Summary</h1>

We are seeking a dynamic Strategic Account Manager to join our Customer Success team and drive meaningful, lasting partnerships with health system customers while demonstrating the measurable value of Loyal's platform. In this pivotal role, you will own customer strategy, achieve a 95% Revenue Retention target within your book of business, and serve as the primary liaison between key accounts and Loyal's internal teams &mdash; directly contributing to Loyal's growth, product stickiness, and customer satisfaction.

The ideal Strategic Account Manager is a relationship-driven strategic thinker who goes beyond customer expectations to deliver real outcomes, and brings 3&ndash;5 years of experience in strategic account management or full-cycle sales within a SaaS or healthcare environment. You will report to our Chief Operating Officer and collaborate closely with Sales, Implementation, Product, and Marketing teams. This role offers the opportunity to serve as a trusted advisor to executive stakeholders at leading health systems while making a meaningful impact on how healthcare organizations engage with their patients.

If you're passionate about healthcare technology and ready to build the deep partnerships that transform customer relationships into long-term growth, we'd love to hear from you.

The Strategic Account Manager is responsible for demonstrating the value of Loyal's platform and products to their customers and achieving a Revenue Retention target of 95% within their book of business, by:
<ul>
<li>Coordinating with Loyal's Implementation team and the customer during the implementation phase to collect customer's baseline data and launch the solution on time</li>
<li>Baselining customer performance before using Loyal solutions and tracking improvements in the performance of Loyal's solutions throughout the partnership</li>
<li>Reporting on and gaining buy-in on success from multiple stakeholders (inclusive of executive stakeholders)</li>
<li>Recommending strategies to increase the usage and stickiness of Loyal's products</li>
<li>Identifying new opportunities across the customer organization to implement Loyal products</li>
<li>Understanding stakeholder opinions of Loyal and executing on strategies to move customer stakeholders from unknown, detractor or passive status to promoter status on the People Map</li>
</ul><h1 class="jobSectionHeader">You will:</h1>

Revenue Retention &amp; Account Ownership
<ul>
<li>Owns a Revenue Retention goal of 95% within their book of business</li>
<li>Maintains a thorough understanding of contractual obligations and ensures 100% adherence to all commitments made by Loyal</li>
</ul>
Relationship Management
<ul>
<li>Serves as the primary liaison for key accounts, building strong, long-term relationships with executives and key stakeholders through:</li>
<li><ul><li>Weekly touchpoints with each key stakeholder outside of regularly scheduled meetings</li>
<li>Personalized outreach (cards, notes) to celebrate birthdays, anniversaries, promotions, and other milestones</li>
<li>Quarterly in-person visits, with a preference for connecting every six to eight weeks</li>
<li>Maintaining a minimum of 50% live interactions (in-person or by phone) versus asynchronous communication</li>
</ul></li><li>Builds and maintains people maps, cultivating relationships both laterally and vertically within customer organizations</li>
<li>Keeps the Loyal Health executive sponsor informed and fully prepared ahead of all customer-facing meetings</li>
</ul>
Customer Strategy &amp; Value Delivery
<ul>
<li>Partners with Sales to understand customer goals, motivations for partnering with Loyal, and expected contract outcomes; leads the external kick-off meeting with the customer team</li>
<li>Collaborates with customers and Sales to define value metrics (e.g., time to value, usage, ROI); regularly reports on key metrics with strategic interpretation and actionable recommendations</li>
<li>Executes Loyal's standardized discovery process, identifying customer pain points and surfacing cross-sell and upsell opportunities for the Sales team</li>
</ul>
Account Health &amp; Risk Management
<ul>
<li>Maintains and regularly updates the Customer Health Scorecard; proactively flags changes in account health to leadership and collaborates on risk mitigation strategies</li>
<li>Serves as the internal expert on each account by proactively monitoring customer news and keeping the account team informed of shifting priorities</li>
<li>Responds to customer questions post-onboarding, triages complex issues through Loyal's Customer Support ticketing process, and ensures each interaction adds value</li>
</ul>
Growth &amp; Market Presence
<ul>
<li>Builds referenceability and actively solicits referrals from key stakeholders to internal and external prospects</li>
<li>Partners with Marketing to coordinate customer participation in testimonials, case studies, and white papers, amplifying the customer voice in the marketplace</li>
</ul><h1 class="jobSectionHeader">You have:</h1>
<ul><li>Bachelor's degree in Business, Healthcare, or related field or equivalent work experience</li>
<li>Experience in digital healthcare and/or specifically with hospitals or health systems.</li>
<li>5 years of experience in full-cycle strategic enterprise account management.</li>
<li>Proven track record of maintaining and growing customer relationships.</li>
<li>Experience working within a software-as-a-service (SaaS) company</li>
<li>Experience working within a high-growth and/or ambiguous environment, with proven experience to be dynamic</li>
</ul><h1 class="jobSectionHeader">Knowledge and Skills</h1>
<ul><li>Team Leadership &amp; Development: Mentors junior team members on Loyal's operations and product expertise; coaches team on effective customer management techniques and project management methodologies; shares relationship-building best practices and strategic tactics; trains team members on risk management practices and ROI demonstration; develops training materials for complex product features; leads cross-functional project teams to achieve objectives.</li>
<li>Customer Advocacy &amp; Strategic Support: Advocates for customer needs in internal strategy discussions; serves as liaison between customers and product development team; knows when to involve Product partners in client conversations; provides advanced technical support for product usage; develops custom success plans for all accounts; advises customers on optimizing product usage; conducts periodic business reviews with key customers; manages escalations and resolves conflicts effectively.</li>
<li>Market Intelligence &amp; Thought Leadership: Analyzes industry trends to provide strategic insights to clients; identifies opportunities based on industry shifts; offers strategic advice based on deep market knowledge; engages in thought leadership by sharing insights internally; serves as product expert in external and internal meetings; analyzes customer data to suggest product optimization ideas; develops reports aligning customer usage with business outcomes.</li>
<li>Relationship Management &amp; Partnerships: Builds strategic alliances with key stakeholders in customer organizations; facilitates partnerships that enhance customer value; guides team in effective relationship management strategies; knows when to provide immediate answers versus when to research and follow up; maintains professional boundaries while building trust; ensures smooth communication between all parties.</li>
<li>Strategic Problem-Solving &amp; Innovation: Develops creative solutions for unique and complex customer situations; uses data analytics to inform decision-making; evaluates and adjusts strategies based on feedback and results; champions initiatives encouraging experimentation and innovation; mentors team through creative problem-solving processes; accurately articulates problems before developing solutions.</li>
<li>Risk Assessment &amp; Prioritization: Leads risk assessment initiatives for key accounts; develops frameworks for prioritizing customer issues; identifies and mitigates risks to customer satisfaction; establishes protocols for escalating critical issues; analyzes outcomes of escalated issues for continuous improvement; balances multiple projects and priorities effectively.</li>
<li>Value Realization &amp; Growth: Creates customized value assessments tailored to customer goals; builds and shares customer success stories for influence and marketing; develops case studies demonstrating significant ROI; develops strategic plans for upselling and cross-selling; uses customer data to present compelling business cases for additional purchases; participates in negotiations for expansion opportunities; analyzes market trends to identify new opportunities for customers.</li>
</ul><h1 class="jobSectionHeader">Core Competencies</h1>
<ul><li>Advocacy and Collaboration: Promoting alignment, collaboration, and shared goals across teams and departments.</li>
<li>Constructive Communication: Providing clear, actionable feedback and fostering open, two-way communication.</li>
<li>Operational Excellence: Driving consistent, high-quality results by adhering to best practices and measurable standards.</li>
<li>Professional Integrity: Demonstrating accountability, ethics, and reliability in all interactions and deliverables.</li>
<li>Curiosity and Critical Thinking: Asks insightful questions, challenges assumptions, and demonstrates curiosity about team and user challenges. Drives deeper investigation and focuses on finding the right answers.</li>
<li>Feedback and Adaptability: Actively seeks, gives, and incorporates feedback constructively. Demonstrates a growth mindset by adjusting behaviors and approaches to improve outcomes</li>
</ul><h1 class="jobSectionHeader">Physical Demands</h1>

This job operated in a professional remote or in-office environment. This job uses standard office equipment, such as computers and phones. This job is largely a sedentary role; however, the employee has the flexibility to move as needed. Constantly operates a computer, phone, keyboard, mouse, and other office productivity machinery. The employee frequently communicates with internal and/or external customers and co-workers. Must be able to exchange accurate information. Must be able to recognize objects from short and long distances.
<h1 class="jobSectionHeader">
Pay Transparency</h1>

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $80,000 - $110,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
<div>
<h6 class="jobSectionHeader">#LI-REMOTE</h6>
</div><div><div><h3 class="jobSectionHeader"> Benefits and Perks</h3>
</div><div>We believe in a work/life balance that fulfills you while you're here and supports you when you're not. We built our benefits package to prove that we're committed to you having everything you need (including a little fun). Here is what we offer full-time employees:</div>
<ul><li>Comprehensive health, dental, and vision insurance plans with HSA/FSA options</li>
<li>Flexible PTO, sick, and personal days</li>
<li>Company paid holiday week between Christmas and New Year's!</li>
<li>$50 Monthly Internet Stipend</li>
<li>Long-term &amp; short-term disability</li>
<li>401[k] plan</li>
<li>Stock Options</li>
<li>Bonus Program</li>
<li>Generous Paid Parental Leave</li>
</ul><div>Our Commitment</div>
<div>
We believe that the key to Loyal's success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

Loyal is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Further, consistent with applicable federal and state law, Loyal provides reasonable accommodations when requested by qualified applicants or employees with disabilities, unless doing so would cause an undue hardship. Loyal's policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you require a reasonable accommodation in connection with the application process, please contact the People Department at people@loyalhealth.com
</div>
<div>E-Verify</div>
<div></div>
<div>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
</div><div></div><div> Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &quot;spam&quot; and do not respond.</div></div></div>

Strategic Account Manager

Stanford Health Care

<div>1.0 FTE Full time Day - 08 Hour R2654530 Remote USA 108610022 Admin Dept of Mgd Care Business &amp; Administration
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
The Strategic Finance Manager is responsible for providing tactical solutions to support the strategic direction of Stanford Health Care through complex analytic efforts, findings, and pricing of services. This role is responsible for creating, scoping, planning, and prioritizing informatics projects, including the development and implementation of pro-ration models to arrive at expected net revenue. The Manager works with hospitals to establish and meet their analytic needs. This position also works with the Vice President and Senior Directors of Managed Care to explore, research, and validate various models for healthcare delivery funding, utilizing extensive predictive modeling techniques to forecast trends, patterns of care, expected cost, and population risk. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
In collaboration with the VP and Directors of Managed Contracting, develops contracting strategies based on sound analytical insights and in-depth understanding of market dynamics.</li><li>
Leads analytical and decision support functions for Managed Care Department including professional and hospital payer agreements.</li><li>
Participates in tactical discussions and planning as well as external negotiations to optimize financial and strategic outcomes of contractual agreements.</li><li>
Evaluates financial risks and operational feasibility of proposed new healthcare delivery and funding models such as ACO, Bundled Payment, Modified Capitation, Performance Based Reimbursement, and Employer-specific Agreement.</li><li>
Provides analytical insights and actionable recommendations to senior leadership by distilling complicated models and information into intelligible analyses and presentations.</li><li>
Directs the selection and implementation of specialized healthcare analytics software and process enhancements designed to streamline modeling efforts, ensuring the team leverages modern automation to support complex strategic pricing and negotiation efforts.</li><li>
Collaborates with other departments and teams in support of Stanford Healthcare&rsquo;s strategic objectives.</li><li><div>
Information Management: 
<ul><li>Treats all information and data within the scope of the position with appropriate confidentiality and security.</li><li>Follows all policies developed by the Information Systems Department to support change management, confidentiality, and security.</li><li>Respects the dignity, confidentiality and privacy of patients.</li><li>Maintains organizational, employee, and patient confidentiality at all times.</li></ul></div></li><li><div>
Risk Management: 
<ul><li>Cooperates fully in all risk management activities and investigations.</li><li>Reports promptly any suspected or potential violations to laws, regulations, procedures, policies and practices, and cooperates in related investigation.</li><li>Conducts all transactions in compliance with all company policies, procedures, standards and practices.</li><li>Demonstrates knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position.</li></ul></div></li></ul> 
Education Qualifications<ul><li>
Bachelor&rsquo;s Degree in Finance, Statistics, Mathematics, Economics, Healthcare Administration, or a related quantitative field required.</li></ul> 
Experience Qualifications<ul><li>
10+ years of experience in healthcare data analysis and financial modeling. At least 5&ndash;7 years specifically within Managed Care (either on the Provider or Payer side) required.</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Exceptional analytical, problem solving and critical thinking skills</li><li>
Strong service orientation and consulting skills</li><li>
Proven ability to work collaboratively with all levels of management</li><li>
Ability to lead mission-critical, high visibility projects</li><li>
Proven ability to juggle multiple complex priorities within a rapidly changing environment</li><li>
Highly developed communications skills (both written and verbal)</li><li>
Knowledge of managed care required</li><li>
Knowledge of health care coding including CPT-4, HCPCS, ICD-9, DRG and Revenue Codes required</li></ul> 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $62.75 - $83.16 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Strategic Finance Manager (Remote)

Amentum

<div>Purpose and Impact:
The Senior Program Manager for Strategic Growth will be responsible for ensuring our key work-winning differentiators and focused thematic accelerators are defined, refined, and effectively communicated to our most critical influencers and decision-makers. This is, at its heart, a business development and growth-focused role and forms a key part of our market-leading growth aspirations for the marketplace, creating a highly collaborative bridge between our Growth &amp; Sales leadership team, where we create an understanding of our client&rsquo;s biggest challenges, and our Marketing &amp; Communications team, where we develop creative assets and execute campaigns. The successful candidate will be an enabler for accelerated and targeted growth.
Work Schedule: (shift hours and days of the week)
M-F, 8 hours per day. Potential for extended ours as the mission dictates.
Essential Responsibilities:
<ul><li>Working with Growth &amp; Sales and Marketing &amp; Communication teams, develop a full 360-degree view of how marketing accelerates our key growth priorities</li>
<li>
Deliver impactful, engaging, and creative marketing campaigns that are designed to both tell our story and differentiate our position within or top priority target audiences</li>
<li>
Active client engagement via our Market Directors, Client Account Managers, and Solutions &amp; Technology community to understand the issues that matter most within our chosen markets</li>
<li>
Execution of focused campaigns that have network building, work winning and strategic aligned growth at the very center of their key performance indicators</li>
</ul>
Minimum Requirements (Knowledge, Skills, and Abilities):<ul>
<li>
16+ Years of relevant experience (at least 10 years in program management).</li>
<li>
Bachelor&rsquo;s degree in engineering, Information Technology, Computer Science, or Business.</li>
<li>
At least ten (10) years in developing innovative complex, technical solutions.</li>
<li>
At least five (5) years of specialized experience in Federal Government enterprise system management. Innovative and enthusiastic with strong communications skills.</li>
<li>
Experienced in leading and inspiring individuals and teams.</li>
</ul><ul>
<li>Understanding of strategic business drivers and the correlation to the marketing strategy.</li>
<li>
Record of delivering pipeline growth and meeting commercial targets, with knowledge of at least one of our key markets: built environment, transportation, energy, health, water, and environment.</li>
<li>
Ability to develop talent and a high-performance culture.</li>
<li>
The ability to write and present clear and concise professional communications to Amentums&rsquo; senior team.</li>
<li>
Significant product and customer experience, pivoting between strategic thinking and hands-on delivery.</li>
<li>
Exceptional stakeholder engagement skills with demonstrated ability to influence senior stakeholders.</li>
<li>
Motivated self-starter with the ability to work collaboratively as part of the integrated team.</li>
<li>
Experience of working in an organization with large numbers of technical thinkers and demonstrating advanced influencing and negotiation skills.</li>
</ul><ul>
<li>Experience overseeing a staff of diverse disciplines.</li>
<li>
Experience in complete engineering project development lifecycle.</li>
<li>
Experience and expertise in managing schedules, resources, and control of funds.</li>
</ul>
Clearance Required: TS/SCI with Polygraph.
Minimum Education:
<ul><li>BA or BS; BS in Technology preferred.</li>
<li>
MS (Such as CS, MIS, MBA, etc.) reduces years of experience to 13 years.</li>
</ul>
Minimum Years of Experience: 16 Years
Preferred Qualifications:<ul><li>
Advanced degree in Engineering, Information Technology, Computer Science, or Business.</li></ul><ul>
<li>
Professional Project Management certification (e.g., PMP, PgMP, CPM, CPMP).</li>
<li>
AWS Cloud Practitioner or other Cloud Certifications.</li>
<li>
Certified SCRUM Master.</li>
</ul><ul>
<li>Proven experience with software and hardware integration.</li>
<li>
Experience with AWS Cloud services and migration.</li>
<li>
Experience with Agile software development.</li>
</ul>
#javelin 
Compensation Details:
290,000 
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. 
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:<ul>
<li>
Health, dental, and vision insurance</li>
<li>
Paid time off and holidays</li>
<li>
Retirement benefits (including 401(k) matching)</li>
<li>
Educational reimbursement</li>
<li>
Parental leave</li>
<li>
Employee stock purchase plan</li>
<li>
Tax-saving options</li>
<li>
Disability and life insurance</li>
<li>
Pet insurance</li></ul> 
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. 
Original Posting:
03/06/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. 
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</div>

Senior Program Manager - Strategic Growth

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