strategic partner manager

vivo | WEIWO ELECTRONIC AND TECHNOLOGY

<p><b>Job Description: Customer Service Operations Specialist </b></p><p>Reports to: Customer Service Manager</p><p>Location: Riyadh, Saudi Arabia</p><p>Job Purpose</p><p>To provide comprehensive operational and administrative support to the Customer Service Manager by coordinating department activities, managing strategic partner relationships (Jarir, Lulu, Nesto), ensuring compliance with service standards, and enhancing customer satisfaction through efficient maintenance coordination, reporting, and claims management.</p><p><b>Key Responsibilities </b></p><p><b>1. Operations Supervision &amp; Administration </b></p><p>- Support the department manager in organizing and supervising daily customer service activities.</p><p>- Ensure smooth workflow and compliance with company policies and procedures.</p><p>- Assign and monitor tasks among internal teams and authorized service centers.</p><p>- Assist in developing and implementing departmental operational plans.</p><p><b>2. Strategic Partner Management </b></p><p>- Serve as the primary contact for strategic partners: Jarir, Lulu, and Nesto .</p><p>- Manage all partner communications professionally and ensure timely responses.</p><p>- Resolve operational issues and ensure adherence to Service Level Agreements (SLAs).</p><p>- Maintain strong partner relationships through consistent follow-up and support.</p><p><b>3. Maintenance &amp; Spare Parts Coordination </b></p><p>- Coordinate spare parts dispatch to Jarir according to customer maintenance contracts.</p><p>- Track maintenance operations for Jarir customers to ensure contractual compliance.</p><p>- Accurately record and update maintenance data, including DOA (Dead on Arrival) cases.</p><p>- Monitor device repair status and maintain system accuracy.</p><p><b>4. Shipping &amp; Logistics Management </b></p><p>- Process shipping waybills for customers outside Riyadh and Jeddah service coverage.</p><p>- Coordinate with logistics providers to ensure timely dispatch and delivery.</p><p>- Verify compliance with shipping protocols and shipment security.</p><p><b>5. Reporting &amp; Performance Monitoring </b></p><p>- Prepare and analyze periodic maintenance reports (including monthly Jarir reports).</p><p>- Monitor key performance indicators (KPIs) for customer service services and partners.</p><p>- Present findings and improvement recommendations to senior management.</p><p><b>6. Invoicing &amp; Claims Processing </b></p><p>- Submit maintenance invoices and claims for partners (Jarir, Lulu, Nesto).</p><p>- Collaborate with the Finance Department to ensure accurate and timely claim approvals.</p><p><b>Qualifications &amp; Requirements </b></p><p><b>Education &amp; Experience </b></p><p>- Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</p><p>- Minimum 3 years of experience in customer service, customer service, or operations, preferably in electronics/telecom.</p><p>- Experience with strategic partner or account management.</p><p><b>Skills &amp; Competencies </b></p><p>- Excellent communication in Arabic and English .</p><p>- Proficiency in MS Office and ERP/CRM systems.</p><p>- Strong organizational and problem-solving abilities.</p><p>- Ability to work under pressure and manage multiple priorities.</p><p>- Knowledge of KSA market and retail partners (Jarir, Lulu, Nesto) is a plus.</p><p><b>Personal Attributes </b></p><p>- Detail-oriented and proactive.</p><p>- Strong interpersonal and negotiation skills.</p><p>- Customer-focused with a service mindset.</p><p>Job Type: Full-time</p><p>Pay: ﷼6,000.00 - ﷼7,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Customer Service Operations: 3 years (Preferred)</li><li>Warehousing operations: 2 years (Preferred)</li><li>Strategic Partner Management  : 2 years (Preferred)</li><li>Mobile Center After Sales: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Customer Service Operations Specialist

Forcepoint

<div><div>Who is Forcepoint?</div><div></div><div>
Forcepoint simplifies security for global businesses and governments. Forcepoint&rsquo;s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you&rsquo;re in the right place; we want you to bring your own energy to help us create a safer world. All we&rsquo;re missing is you!</div><div></div><div>
Forcepoint is hiring a Channel Account Manager (CAM) for our West region. This role is responsible for managing, educating, expanding, and enabling our strategic partners to achieve corporate sales objectives while driving our channel strategy to drive growth and channel sales expansion. You will work closely with the Sales VP&rsquo;s, Regional Sales Directors/Managers to align our regional partner business with Forcepoint&rsquo;s corporate objectives. The role reports to the Leader of North American Channel Sales.</div><div>
Essential Functions</div><ul><li>
Lead and manage the relationship between strategic partners and Forcepoint</li><li>
Sales and Technical Enablement of strategic partners</li><li>
Create a regional account plan to be executed in region</li><li>
Ensures that strategic partners meet the requirements of their tier in the Forcepoint Channel Partner Program</li><li>
Create and execute a Partner SE enablement plan, drive attendance to Forcepoint Instructor Led Training and Boot Camp Sessions</li><li>
Acts as a liaison between strategic partners and Forcepoint sales representatives on the Mid-Market and Enterprise Teams</li><li>
Delivers Value Propositions and other key messaging to partner community.</li><li>
Meets or exceeds quota for strategic partners.</li><li>
Learns and maintains in-depth knowledge of Forcepoint products and technologies, competitive products and technologies and industry trends and shares this knowledge with partners.</li><li>
Reviews, monitors and reports on deal registrations</li><li>
Communicates product launches and promotions.</li><li>
Executes marketing programs with the help of field marketing.</li><li>
Serves as main point of contact for Forcepoint resources.</li><li>
Maintains responsibility for overall relationship management.</li><li>
Performs other duties and projects as assigned.</li></ul><div>
Essential Skills &amp; Experience</div><ul><li>
Bachelor&rsquo;s degree or equivalent experience</li><li>
4+ years in selling Business to Business maintaining partner relationships.</li><li>
4+ years of Partner selling in a high-tech software company (cyber-security preferred)</li><li>
Knowledge of sales of software or computer related products with emphasis on web infrastructure security</li><li>
Strong presentation, communication, and time management skills are mandatory.</li><li>
Ability to close business while achieving a high level of partner satisfaction.</li></ul><div></div><div><i>
Don&rsquo;t meet every single qualification? Studies show people are hesitant to apply if they don&rsquo;t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace &ndash; so if there is something slightly different about your previous experience, but it otherwise aligns and you&rsquo;re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.</i></div><div></div><div><i>
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.</i></div><div></div><div><i>
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company&rsquo;s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to</i> <div><i>recruiting@forcepoint.com</i></div><i>.</i></div><div></div><div><i>
Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be &quot;U.S. Persons,&quot; as defined in these regulations. Generally, a &quot;U.S. Person&quot; is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.</i></div><div></div><div><i>
Applicants must have the right to work in the location to which you have applied.</i></div></div>

Sr. Channel Account Manager

<p>Location: Riyadh, Saudi Arabia</p><p>Job Purpose</p><p>To provide comprehensive operational and administrative support to the Customer Service Manager by coordinating department activities, managing strategic partner relationships (Jarir, Lulu, Nesto), ensuring compliance with service standards, and enhancing customer satisfaction through efficient maintenance coordination, reporting, and claims management.</p><p><b>Key Responsibilities </b></p><p><b>1. Operations Supervision &amp; Administration </b></p><p>- Support the department manager in organizing and supervising daily customer service activities.</p><p>- Ensure smooth workflow and compliance with company policies and procedures.</p><p>- Assign and monitor tasks among internal teams and authorized service centers.</p><p>- Assist in developing and implementing departmental operational plans.</p><p><b>2. Strategic Partner Management </b></p><p>- Serve as the primary contact for strategic partners: Jarir, Lulu, and Nesto.</p><p>- Manage all partner communications professionally and ensure timely responses.</p><p>- Resolve operational issues and ensure adherence to Service Level Agreements (SLAs).</p><p>- Maintain strong partner relationships through consistent follow-up and support.</p><p><b>3. Maintenance &amp; Spare Parts Coordination </b></p><p>- Coordinate spare parts dispatch to Jarir according to customer maintenance contracts.</p><p>- Track maintenance operations for Jarir customers to ensure contractual compliance.</p><p>- Accurately record and update maintenance data, including DOA (Dead on Arrival) cases.</p><p>- Monitor device repair status and maintain system accuracy.</p><p><b>4. Shipping &amp; Logistics Management </b></p><p>- Process shipping waybills for customers outside Riyadh and Jeddah service coverage.</p><p>- Coordinate with logistics providers to ensure timely dispatch and delivery.</p><p>- Verify compliance with shipping protocols and shipment security.</p><p><b>5. Reporting &amp; Performance Monitoring </b></p><p>- Prepare and analyze periodic maintenance reports (including monthly Jarir reports).</p><p>- Monitor key performance indicators (KPIs) for customer service services and partners.</p><p>- Present findings and improvement recommendations to senior management.</p><p><b>6. Invoicing &amp; Claims Processing </b></p><p>- Submit maintenance invoices and claims for partners (Jarir, Lulu, Nesto).</p><p>- Collaborate with the Finance Department to ensure accurate and timely claim approvals.</p><p><b>Qualifications &amp; Requirements </b></p><p><b>Education &amp; Experience </b></p><p>- Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</p><p>- Minimum 3 years of experience in customer service, customer service, or operations, preferably in electronics/telecom.</p><p>- Experience with strategic partner or account management.</p><p><b>Skills &amp; Competencies </b></p><p>- Excellent communication in Arabic and English .</p><p>- Proficiency in MS Office and ERP/CRM systems.</p><p>- Strong organizational and problem-solving abilities.</p><p>- Ability to work under pressure and manage multiple priorities.</p><p>- Knowledge of KSA market and retail partners (Jarir, Lulu, Nesto) is a plus.</p><p><b>Personal Attributes </b></p><p>- Detail-oriented and proactive.</p><p>- Strong interpersonal and negotiation skills.</p><p>- Customer-focused with a service mindset.</p><p>Job Type: Full-time</p><p>Pay: ﷼5,000.00 - ﷼6,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>After Sales Operations (Mobiles Service Centre): 2 years (Required)</li><li>Administrative and Operational Supervision: 2 years (Required)</li><li>Strategic Partner Relationship Management: 1 year (Required)</li><li>Reporting &amp; Claims Management: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Preferred)</li></ul><p>Location:</p><ul><li>Riydh (Preferred)</li></ul>

After-Services Operations Specialist

BeyondTrust

<div><p>BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.</p>
<p>
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.</p>
<p>
The Role</p>
<p>
The Partner Manager is responsible for executing our partner ecosystem strategy to help achieve the region's sales goals. As an active member of the go-to-market team, you're responsible for building and orchestrating a complete partner ecosystem, including VARs, VADs, Service Delivery Partners, System Integrators, and Technology Alliance Partners. You represent the full portfolio of BeyondTrust products and services to your assigned partners, driving partner enablement and engagement to ensure business growth with partner and customer success.</p>
<p>
What You'll Do</p>
<ul>
<li>Build, cultivate and develop strategic channel partnerships and relationships aligned with sales leadership in region.</li>
<li>Drive peer-to-peer relationships with and between ecosystem partners and BeyondTrust at all levels.</li>
<li>Coach our sales team on how to engage ecosystem partners of all types and connect sellers with ecosystem partners at an account and opportunity level.</li>
<li>Facilitate BeyondTrust marketing's connection with ecosystem partners for trifecta campaigns.</li>
<li>Deliver partner sales enablement as educator and coach to partners and orchestrate additional sales and technical training and certification as needed by ecosystem partners.</li>
<li>Complete joint business plans and run monthly and quarterly business reviews with your focus ecosystem partners.</li>
<li>Collaborate with Beyond sales, marketing, and enablement teams to achieve partner business plan goals.</li>
<li>Manage potential channel conflict by fostering excellent communication internally and externally, driving adherence to our channel rules of engagement.</li>
<li>Ensure partner compliance with partner agreements and drive adoption of partner programs.</li>
<li>Proactively lead joint account mapping with partners and leverage account mapping tools to drive 100% partner involvement in opportunities.</li>
</ul>
<p>What You'll Bring</p>
<ul>
<li>4+ years' experience of partner management in software security</li>
<li>Bachelor's degree or related field or equivalent experience</li>
<li>Knowledge of partner ecosystem in the territory</li>
<li>Demonstrated ability to establish positive and lasting business relationships</li>
<li>Experience in strategic joint business planning with partners</li>
<li>Demonstrated track record of meeting and / or exceeding revenue objectives</li>
<li>High-energy, motivated self-starter with curiosity and passion for learning</li>
<li>Exceptional communication and presentation skills to all levels of partner organisations</li>
<li>Strong interpersonal skills and high emotional intelligence</li>
</ul>
<p>Nice To Have</p>
<ul>
<li>Existing relationships with existing or potential BeyondTrust partners</li>
<li>Experience in analyzing performance to identify areas of improvement and optimization</li>
<li>Experience with Salesforce CRM, Partner Relationship Management systems, and report building</li>
</ul>
<p>Better Together</p>
<p>
Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.</p>
<p>
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.</p>
<p>
About Us</p>
<p>
BeyondTrust is the global identity security leader protecting Paths to Privilege&trade;. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.<br>
<br>
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.<br>
<br>
Learn more at www.beyondtrust.com.</p>
<p>
#LI-EP1</p></div>

Partner Manager

Deliverect

<div><div>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</div><div></div><div><b><br>
Department Focus:</b></div><div></div><div><br>
The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.</div><div></div><div><b><br>
Your Impact:</b></div><div></div><div><br>
As a Partner Manager, you will be the visionary architect of our strategic collaborations, building and nurturing partnerships that redefine order management for the entire Foodservice and Q-commerce industry. Your expertise will be instrumental in expanding Deliverect's market reach and driving revenue growth. You will implement and manage joint business plans, ensuring our partners can effectively sell and promote our offerings, and you will become a trusted advisor for assigned strategic alliance partners. Your impact will be tangible, measured in the success of our partners and the continued growth of Deliverect.</div><div></div><div><b><br>
This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.</b></div>
<h3 class="jobSectionHeader"><b>What you will do:</b></h3><ul><li>
Lead Conversion &amp; Sales Quota: Achieve a target of generating qualified leads from the existing partner portfolio and successfully converting them to Deliverect sign-ups</li><li>
Strategic Account Planning: Develop and implement strategic account plans for key partners, Including strategic development and realtionship health</li><li>
Implement and manage joint business plans with strategic partners, aligning with Deliverect's overall growth objectives.</li><li>
Become the trusted advisor for assigned partners, building strong and collaborative relationships.</li><li>
Track and measure joint business goals and KPIs, providing insights and recommendations for optimization.</li><li>
Proactively monitor partnership health, identify areas for improvement based on key metrics, and manage partnership renewals.</li><li>
Manage partnership renewals, negotiating terms and discussing future growth plans</li><li>
Provide training and enablement resources to partners, enhancing their ability to generate leads and close deals.</li><li>
Develop strategies to increase partner-sourced revenue through cross-sell and upsell initiatives.</li><li>
Foster open communication and collaboration between internal teams and external partners to create a unified ecosystem.</li><li>
Celebrate partnership milestones and successes to solidify relationships and drive long-term engagement</li></ul><h3 class="jobSectionHeader"><b>
What You Will Bring
</b></h3><ul><li>3+ years of experience in B2B SaaS sales, partnerships or alliance management.</li><li>
Fluent language skills in English and Arabic.
</li><li>Experience in the food technology, hospitality or restaurant industry.</li><li>
Proven track record of building and nurturing strong relationships with strategic partners or account management</li><li>
Excellent communication, collaboration, and negotiation skills</li><li>
Strong analytical and problem-solving skills with the ability to identify and implement partnership optimization strategies</li><li>
Strong knowledge of ERP software products and REST API integrations</li><li>
Deep understanding of the SaaS industry, online order management solutions, and the broader restaurant and hospitality landscape</li><li>
Experience with developing and executing successful go-to-market strategies (bonus points for experience with co-marketing initiatives)</li><li>
Proficiency in CRM and marketing automation tools</li><li>
Ability to work independently, manage multiple priorities, and meet aggressive targets</li></ul><div><b>
Join Our Innovative Journey:</b></div><div></div><div><br>
At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.</div><div></div><div><b><br>
What You'll Gain by Joining Us:</b></div><div></div><div><b><br>
Invest in Your Growth-</b><b> </b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.</div><div><b>
Solve Meaningful Challenges-</b><b> </b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.</div><div><b>
Drive Innovation- </b>Immerse yourself in a culture where innovation isn't just a buzzword &ndash; our weekly releases and new features ensure you're always working on cutting-edge solutions.</div><div><b>
Collaborate with a Global Team-</b><b> </b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.</div><div><b>
Be Part of a Unicorn-</b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.</div><div><b>
Enjoy Regionally Tailored Rewards- </b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you&rsquo;re supported with what matters most&mdash;right where you are.</div><div></div><div><b><br>
Our Commitment to Inclusion:</b></div><div></div><div><br>
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.</div><div></div><div><b><br>
Important Information:</b></div><div></div><div><br>
1. Fluency in English is required, with strong written and verbal communication skills being essential.
</div><div>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.</div><div>
3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.</div><div></div><div><i><br>
If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.</i></div><div></div><div><b><br>
Ready to shape the future of commerce with us? Explore our opportunities and apply today!</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Partnerships Manager

LockThreat

<div><p><b>LockThreat LLC </b>is a forward-thinking technology company specializing in Enterprise Governance, Risk, and Compliance (GRC) automation. Our AI-powered platform helps organizations streamline compliance, cybersecurity, and risk management operations across industries and regulatory environments. By centralizing GRC processes and delivering real-time insights, LockThreat enables businesses to reduce risk, simplify compliance reporting, and enhance operational resilience in highly regulated markets. ()</p><p>
Founded to provide intuitive, secure, and data-driven GRC solutions, LockThreat partners closely with its clients, offering continuous support, training, and insights to help organizations transform compliance from a requirement into a strategic advantage. Headquartered in Alpharetta, Georgia, LockThreat serves diverse industries including financial services, healthcare, retail, telecommunications, energy, and government sectors and supports compliance with hundreds of frameworks and global standards. The company is rapidly expanding globally through strategic partnerships, collaborations with major cloud providers, and participation in leading cybersecurity and risk events, positioning LockThreat as a trusted enterprise GRC partner in over 10 countries.</p><p>
Channel and alliance partners are foundational to our growth strategy in MEA</p><p></p><p>
The Regional Channel / Alliances Manager &ndash; MEA will be responsible for building and scaling a high-impact partner ecosystem across the Middle East and Africa. This role focuses on recruiting, enabling, and driving revenue through regional and global partners while expanding our footprint in whitespace markets where brand awareness and pipeline are still emerging.</p><p>
This individual will act as the regional partner evangelist and will work closely with Direct Sales, Marketing, Product, and Customer Success teams to exceed revenue targets and establish our company as a trusted GRC platform across all regulated industries within the region.</p><p><b>
Key Responsibilities</b></p><ul>
<li>
Define and execute the MEA channel and alliances strategy aligned to regional revenue targets.</li>
<li>Recruit, onboard, and enable partners including:</li>
<li><ul><li>National &amp; Regional VARs</li>
<li>Global and regional System Integrators (SIs)</li>
<li>GRC &amp; Cybersecurity-focused VARs and MSSPs</li>
<li>Advisory and consulting firms with GRC, risk, and compliance practices</li>
<li>Technology and Platform Alliances</li>
</ul></li><li>Leverage existing regional partner relationships to rapidly generate pipeline and ARR.</li>
<li>Develop new partner-led revenue streams in whitespace and underpenetrated markets (e.g., GCC expansion, Africa growth markets).</li>
<li>Drive partner-sourced and partner-influenced enterprise opportunities.</li>
<li>Collaborate with direct sales teams on joint account planning, co-selling, and deal execution.</li>
<li>Apply structured sales methodologies (MEDDIC/MEDDPICCR, Solution Selling, SPIN, CoM) to partner-led deals.</li>
<li>Co-sell Execution &ndash; account mapping, deal strategy, field alignment, &amp; profitability.</li>
<li>Operations &ndash; forecasting rigor, pipeline &amp; opportunity hygiene, communication, &amp; reporting.</li>
<li>Represent the company at regional partner events, executive briefings, and industry conferences.</li>
<li>Provide regional market feedback to leadership and product teams.</li>
</ul><p><b>
Localized Partner Profile (MEA)</b></p><p>
Ideal partners include:</p><ul>
<li>
Large regional SIs and consultancies serving government, financial services, energy, telecom, and large enterprises</li>
<li>Cybersecurity and risk advisory firms with existing GRC practices</li>
<li>MSSPs expanding into compliance, risk, and governance solutions</li>
<li>Partners experienced selling into highly regulated environments and sovereign account</li>
</ul><p><b>
Requirements</b></p><p><b>
Required Experience &amp; Qualifications</b></p><ul>
<li>
5+ years of total enterprise sales experience, including prior direct sales success in relevant domains.</li>
<li>+3&ndash;5 years of Channel / Alliance ecosystem management experience throughout the entire partner lifecycle (recruit &gt; Onboard &gt; Enable &gt; Co-sell &gt; Scale).</li>
<li>Prior experience with a cybersecurity, GRC, or enterprise SaaS startup preferred.</li>
<li>Proven success carrying and achieving annual quotas exceeding $5M.</li>
<li>Demonstrated ability to build partner-sourced pipeline and associated ARR in greenfield or whitespace territories.</li>
<li>Effective forecasting and pipeline governance.</li>
<li>Experience building and executing effective joint business/GTM plans, campaigns/events, &amp; QBR&rsquo;s</li>
<li>Existing partner relationships across MEA.</li>
<li>Measures of success: Partner-sourced pipeline &amp; ARR, influenced ARR, Partner Activation, Deal Registrations, MQL/SQL and related conversions, &amp; overall ecosystem health.</li>
<li>Strong commercial acumen with experience supporting complex, multi-stakeholder enterprise deals.</li>
<li>Working knowledge of GRC, cybersecurity, and AI-enabled enterprise platforms.</li>
<li>Ability and willingness to travel up to 50%</li>
<li>General Qualities: Honesty, Integrity, Mission-orientation, Empathetic, and Accountability.</li>
<li>Hands-on CRM tools experience.</li>
<li>PREFERRED Qualifications:</li>
<li><ul><li>Referenceable relationships with regional enterprise VARs, Sis, and Cloud Partner teams.</li>
<li>Experience in regulated industries (FSI, Government, Critical Infrastructure)</li>
<li>Experience driving ARR with Cloud marketplaces and Cloud co-sell programs</li>
<li>Expertise building partner practices and packaged offerings</li>
<li>GRC related certification, and/or in-depth understanding of enterprise GRC, risk management, compliance practices.</li>
</ul></li>
</ul><p><b>Benefits</b></p><p><b>
Compensation Philosophy</b></p><ul>
<li>
Highly competitive base salary aligned to regional market benchmarks</li>
<li>Uncapped variable compensation tied to partner-sourced and partner-influenced revenue</li>
<li>Performance accelerators for exceeding quota</li>
<li>Equity participation aligned with early-stage growth impact</li>
</ul><p></p><p><b>
What You Can Expect From LockThreat</b></p><p>
We're building a company where different perspectives aren't just accepted; they're essential to solving hard problems. We're committed to creating an environment where you can do your best work while being your authentic self.</p><p>
We support our team through:</p><ul><li>Competitive compensation</li><li>Comprehensive health, dental, and vision coverage</li><li>Flexible PTO and paid holidays</li><li>Professional development budget and growth opportunities</li><li>Remote-friendly work environment</li><li>Paid parental leave</li><li>The autonomy to build programs and make real impact from day one</li></ul><p>
We're committed to building a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.</p><p></p><p><b>
About LockThreat</b></p><p>
LockThreat delivers unified GRC management with full coverage across industry frameworks and IT environments. Our AI-powered platform features an intuitive no-code workflow builder, hundreds of OOTB integrations, and customizable dashboards that streamline the entire GRC lifecycle, from policy creation and evidence collection to risk identification and mitigation.</p><p>
We partner with organizations in financial services, healthcare, retail, energy, and technology. The platform is available through major hyperscalers including AWS, Microsoft Azure, Google Cloud, IBM Cloud, Oracle, and Salesforce.</p><p></p><p><br>
What sets us apart is real-time risk insights and centralized compliance management that adapts and scales as your business grows&mdash;whether you're protecting financial data, safeguarding patient information, securing customer transactions, or managing critical infrastructure.</p></div><p></p>

Regional Alliances Manager - Middle East & Africa (MEA)

Apple

<p>The people here at Apple don&rsquo;t just create products - they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
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Apple&rsquo;s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
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At the end of the day, we are here to grow SMB at Apple through our Strategic Partner&rsquo;s teams. We&rsquo;ve partnered with experts in business, around the world, to change the way people work. In our team, we collaborate with the global partner, regional sales, channel marketing and systems engineering teams, both inside and outside Apple, to create and execute sales plans, covering industries and other end-customer focus areas. Areas of work include new Business Development, Partner Management, and SMB Sales Programs.<br>
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<b>Description</b><br>
Know the Small and Medium Business landscape. Build strategies and plans to grow the market.<br>
Work closely with a variety of partners who deliver business solutions and products to our SMB customers.<br>
Implement Apple&rsquo;s SMB World Wide go-to-market programs for our assigned territory. Coordinate the funding and prioritization of partnership activities in market and manage regional demand generation plans.<br>
Strengthen and influence internal and external programs by collaborating cross-functionally. Drive scale and velocity drawing on our previous successes and our partners expertise.<br>
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<b>Preferred Qualifications</b><br>
Strong knowledge of channel partners in the technology industry serving SMB customers.<br>
You are only as strong as the people around you, so you know how to build and motivate a team. You build an environment that is collaborative and one that empowers team members to do their life&rsquo;s best work. When projects require extra support, you step up to the plate and mobilize the right resources to ensure all problems are resolved.<br>
Apple doesn&rsquo;t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you&rsquo;ll do - and always does what&rsquo;s best for Apple.<br>
Customer and partner needs can often be unique - but, you&rsquo;re quick on your feet and connect and influence the right people both inside and outside of Apple. You&rsquo;re a go to person with leadership, and are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.<br>
You believe that communication is key to Apple&rsquo;s success. You&rsquo;re a dreamer and someone who actively talks and listens through endless possibilities - with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.<br>
You know yourself - you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people - up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you&rsquo;re a real teammate and you know what it takes to win.<br>
Apple and third party solutions solve complex business problems in simple and innovative ways. You build competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what&rsquo;s ahead and identify trends that will be critical for growth.<br>
You think clearly. You simplify complex problems and distill big decisions down to their core. It&rsquo;s rarely easy. Sometimes decisions require you to make tough calls, even after considerable time and energy has been invested - but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.<br>
You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don&rsquo;t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way<br>
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<b>Minimum Qualifications</b><br>
You have a minimum of 10 years of experience as consultative selling experience in business transformation solutions and developing channel growth strategies for business customers. In your experience, you&rsquo;ve balanced delivering on short-term goals, while crafting sustainable value for customers and partners, and demand for the future.
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and/or you bring proven experience as an SMB Sales Leader for a technology company.<br>
Excellent command of English - verbal and written.<br>
Excellent presentation skills.<br>
You have a Bachelor&rsquo;s degree or equivalent education.<br>
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At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

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