student development advisor

nineDots.io

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   Student Advisor &ndash; Bookings &amp; Support (Early Career)
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  A scaling, international student services platform is expanding its operations in Bahrain. As a Student Advisor, you&rsquo;ll support students through a high-consideration booking journey, helping them secure accommodation for their studies abroad.
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  This is a high-touch, student-facing role where how you communicate, organise, and follow through directly impacts bookings and overall student experience.
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  This role is open to Bahraini nationals only.
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  <strong>
   The Role
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  You&rsquo;ll sit at the centre of the student journey, acting as the main point of contact for assigned enquiries. From first message through to booking, payment, and confirmation, you&rsquo;ll guide students step by step.
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  The role blends student support, light consultative guidance, and operational execution. You&rsquo;ll be responsible for keeping bookings moving, answering questions clearly, and making sure students feel confident in their decisions.
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  This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
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  <strong>
   What You&rsquo;ll Be Doing
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   Acting as the main point of contact for assigned student enquiries
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   Understanding student needs and helping them choose suitable options
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   Supporting students through the booking journey from enquiry to confirmation
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   Managing bookings end to end, including follow-ups, documentation, and payments
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   Ensuring no enquiry or booking is delayed or dropped
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   Answering questions around accommodation, contracts, payments, and timelines
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   Providing reassurance and support where needed, including with parents
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   Maintaining accurate records in CRM and internal systems
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   Following defined workflows, SLAs, and response standards
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   Sharing feedback to improve processes and student experience
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  <strong>
   What You&rsquo;ll Need to Succeed
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   Up to 2 years&rsquo; experience in a customer-facing or support role (internships, part-time, or placements considered)
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   Strong communication and people skills
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   Comfortable communicating clearly and confidently in English, both written and spoken
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   Ability to manage multiple conversations and follow-ups at once
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   High attention to detail with a strong sense of ownership
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   Comfortable working in a fast-paced, time-sensitive environment
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   Candidates who have studied abroad will be viewed favourably, but this is not essential
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   Background in education, hospitality, travel, or services is a plus
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   Familiarity with CRM tools or systems is helpful but not required
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  <strong>
   What&rsquo;s in It for You
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   A student-facing role with clear responsibility and ownership
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   Direct exposure to bookings, conversion, and student experience
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   Structured processes with room to learn and develop
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   Bahrain-based role within a growing international platform
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   Competitive salary and benefits
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  <strong>
   Next Steps
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  If you&rsquo;re Bahraini and looking for a role where you can work closely with students, stay organised, and see the impact of your work, this could be a strong fit.
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  Apply or get in touch to learn more.
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</div>


Student Advisor – Bookings & Support (Early Career)

Johns Hopkins University

<div><div><div>Baltimore, MD, United States</div>
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</div><p></p><div><div><div>Find out how well you match with this job</div>
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</div></div></div><div><div><div><div><div><div><div>Job description
 </div><div></div><p>Working at JHU
</p></div></div></div><div><div><div><div><div>Affiliated Office Address</div>
<div>Baltimore, MD, United States</div>
</div><div><div>Requisition ID</div>
<div>121133</div>
</div><div><div>Date Created</div>
<div>April 30, 2026</div>
</div><div><div>Job Function</div>
<div>Student Services</div>
</div><div><div>Exempt Status</div>
<div>Exempt</div>
</div><div><div>Shift Type</div>
<div>Casual / On Call</div>
</div><div><div>Schedule</div>
<div>M-F, 10 hrs/wk</div>
</div><div><div>Worksite</div>
<div>01-MD:Homewood Campus</div>
</div><div><div>Work Modality</div>
<div>Hybrid: On-site 60-89% of hours worked (Ex: 3-4 out of 5 days/week)</div>
</div></div><div><div><p>The Whiting School of Engineering's Center for Educational Leadership is seeking a <b><i>Sr. Student Success Advisor </i></b>to support undergraduate and graduate students in developing clear, effective, and audience-centered communication skills across academic and professional contexts at their Technical Communication Lab. The Lab serves students from a wide range of disciplines, with particular emphasis on STEM communication. The Sr. Student Success Advisor will work closely with students in one-on-one and small-group settings, providing feedback on a variety of materials, including policy briefs, white papers, research articles, reports, presentations, and professional application documents.</p><br>
<p></p><br>
<p>This Sr. Student Success Advisor supports students with navigating through complex academic milestones and challenges during the student experience journey. The role focuses on ensuring that students' progress on schedule, with positive outcomes, enrichment experiences and overall academic success. The position may also oversee graduate assistants in support of program activities.</p><br>
<p></p><br>
<p><b>Specific Duties &amp; Responsibilities</b></p><br>
<p></p><br>
<p><i>Academic Advising
</i></p><ul><li>Provide holistic small group advising to pre-identified students and, on a limited as-needed basis, individual advising, that prioritizes students&rsquo; knowledge of the specialized pathways and skill-building needs, including pre-med.</li>
<li>Manage the collaboration with the internal advising offices and support to ensure students have tailored academic advising and success coaching, and holistic health professional guidance and application support.</li>
<li>Stay abreast of current and national trends of URG, first-generation, and/or limited-income college students pursuing careers in the health professions. Remain current in the field of pre- health advising, AAMC holistic review practices, and medical school admissions.</li>
<li>With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation. Troubleshoot problems with registration and refer students to support services to facilitate success.</li>
<li>Advise undergraduates on academic opportunities and requirements, policies and procedures.</li>
<li>Provide early interventions identifying and communicating with at-risk students identified by faculty in each academic term.</li>
<li>Facilitate referrals as appropriate.</li><br>
</ul><p></p><br>
<p><i>Success Coaching</i></p>
<ul><li>Support the success of designated students, by providing year-round proactive coaching and guidance throughout their undergraduate careers that address self-care, socio-emotional well-being, career-related issues including major choice, internships, full- time employment, graduate school opportunities, and other postbaccalaureate positions.</li>
<li>Proactively monitor student progress and performance, analyze problem areas, forecast solutions, and conduct intervention strategies.</li>
<li>Possesses current-state knowledge of assigned students&rsquo; experiences through high-contact methods that mirror year in school and/or current students&rsquo; needs.</li>
<li>Track advisees&rsquo; progress via the university&rsquo;s comprehensive intervention system, including tracking advisee use of academic support services.</li>
<li>Make timely referrals for personal or academic issues as appropriate and engage on-going contact with faculty as needed.</li><br>
</ul><p></p><br>
<p><i>Programming &amp; Collaboration</i></p>
<ul><li>Collaborate with appropriate faculty, campus partners, and students to develop programs, services, or opportunities to support the success of students within designated area of oversight.</li>
<li>Work closely with key campus partners (Student Outreach Services, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.</li>
<li>Participate on divisional committees, as requested.</li>
<li>Work with the Life Design, Alumni Relations, and other stakeholders to enhance student participation in high-impact learning experiences, such as undergraduate research, internships, and service learning.</li>
<li>Collaborate with students, faculty and/or staff to develop and facilitate out-of-classroom educational experiences that support the needs of students within a designated area of oversight.</li><br>
</ul><p></p><br>
<p><i>Supervision &amp; training
</i></p><ul><li>Hire, train and supervise graduate assistants to support programming (event coordination) and program administration (logistical outlines, procurement, budget, etc.) and program communications, as requested by Program leadership.</li>
<li>Hire, train and supervise undergraduate student interns, as requested by Program leadership.</li>
<li>Perform other related duties as requested.</li><br>
</ul><p></p><br>
<p><i>In addition to the duties described above</i></p>
<p></p><ul><li>Supporting students across multiple areas of communication, including</li>
<li><ul><li>Technical and professional writing</li>
<li>Scientific communication</li>
<li>Document design and data visualization</li>
<li>Oral presentations and public speaking</li>
<li>Job application materials and interview preparation</li>
</ul></li><li>Providing individualized consultations on writing, presentations, and professional communication</li>
<li>Offering constructive feedback on organization, clarity, concision, and audience awareness</li>
<li>Supporting students at all stages of the writing and revision process</li>
<li>Assisting with argument development, use of evidence, and document design</li>
<li>Maintaining a welcoming and inclusive environment in the Lab</li>
<li>Completing brief session reports and contributing to ongoing program assessment</li><br>
</ul><p></p><br>
<p><b>To apply, please submit</b></p>
<ul><li>A cover letter describing your experience with writing instruction or tutoring</li>
<li>A curriculum vitae or resume</li>
<li>A sample of your professional or technical writing</li>
<li>(Optional) A sample of written feedback provided to a student or writer</li><br>
</ul><br>
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<b>Minimum Qualifications</b>
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<ul><li>Master's Degree in Counseling, Higher Education, a health-related field or science required.</li>
</ul><ul><li>Five years&rsquo; experience in advising, mentoring or guiding college students.</li><br>
</ul><br>
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<b>Preferred Qualifications</b>
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<ul><li>Ph.D. in Technical Communication, Rhetoric and Composition, English, Communication, or a closely related field.</li>
<li>Demonstrated experience teaching or tutoring writing.</li>
<li>Student-centered educators.</li>
<li>Excellent communication skills.</li>
<li>Ability to work with students from diverse disciplinary and cultural backgrounds.</li>
<li>Experience outside academia is especially valued.</li>
<li>Ability to work in a cross-cultural environment.</li>
</ul><ul><li>Must be available and willing to work some evenings / weekends as required for events and programming.</li>
</ul><ul><li>Ability to use appropriate judgment when dealing with sensitive issues.</li>
</ul><ul><li>Extensive knowledge and experience managing holistic advising, assessment, academic and student affairs collaborations, diversity, and inclusion. In particular, ability to influence societal and workplace attitudes that honor principles to create a more inclusive community.</li>
<li>Exceptional interpersonal, oral, public speaking, writing, and listening skills.</li>
</ul><ul><li>Demonstrated experience developing, articulating, operationalizing, and assessing strategic priorities.</li>
</ul><ul><li>Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.</li>
<li>Proven track record of establishing strategic relationships to strengthen program and service delivery</li><br>
</ul><p></p><br>
<p><b>Competencies</b></p>
<ul><li>Pursues Excellence</li>
<li>Flexibility and Readiness</li>
<li>Creativity and Initiative</li>
<li>Collaboration</li>
<li>Decision Making and Reasoning</li>
<li>Inclusion and Belonging</li>
<li>Continuous Learning</li>
</ul><p></p><p>Classified Title: Sr. Student Success Advisor
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Role/Level/Range: ACRP/04/ME
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Starting Salary Range: $33.12 - $58.10 HRLY (Commensurate w/exp.)
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Employee group: Casual / On Call
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Schedule: M-F, 10 hrs/wk
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FLSA Status: Exempt
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Location: Hybrid/Homewood Campus
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Department name: Center for Leadership Education
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Personnel area: Whiting School of Engineering</p>
</div></div><p></p><div><div><div><div><div><p><b><i>Total Rewards</i></b>
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The referenced base salary range represents the low and high end of Johns Hopkins University&rsquo;s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.</p>
<p><b><i>Education and Experience Equivalency</i></b>
<br>
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.</p>
<p><b><i>Applicants Completing Studies</i></b>
<br>
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.</p>
<p><b><i>Background Checks</i></b>
<br>
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.</p>
<p><b><i>Diversity and Inclusion</i></b>
<br>
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.</p>
<p><b><i>Equal Opportunity Employer</i></b>
<br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p>
<p><b><i>EEO is the Law</i></b>
<br>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p>
<p><b><i>Accommodation Information</i></b>
<br>
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.</p>
<p><b><i>Vaccine Requirements</i></b>
<br>
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.</p>
<p><b><i>The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.</i></b>
<br>
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.</p></div></div></div></div></div></div></div></div></div></div></div>

Sr. Student Success Advisor (Center for Leadership Education)

Mqs overseas education

<p><b>Job Title: Senior Student Counsellor</b></p><p>Company: <b>MQS Overseas Education</b><br/>Location: <b>Office #59&ndash;60, Business City Plaza, Bosan Road, Multan, Pakistan</b><br/>Job Type: <b>Full-time</b> | On-site</p><p>About MQS Overseas Education<br/>MQS Overseas Education is a growing international education consultancy dedicated to helping students achieve their study abroad goals through professional counselling and visa guidance.</p><p><b>Job Summary</b><br/>We are looking for an experienced Senior Student Counsellor who can provide professional guidance to students and drive successful enrollments for international education programs.</p><p><b>Key Responsibilities</b></p><p>- Counsel students for study opportunities in the UK, Europe, Malaysia, and other destinations<br/>- Convert inquiries into enrollments and achieve monthly targets<br/>- Handle complete admission and visa processing<br/>- Maintain strong relationships with students, parents, and partner universities<br/>- Conduct school visits, seminars, and promotional activities<br/>- Maintain student data and follow-ups using CRM systems</p><p><b>Requirements</b></p><p>- Bachelor&rsquo;s degree minimum<br/>- 1&ndash;3 years experience in student counselling or study abroad consultancy<br/>- Strong communication and sales skills<br/>- Target-driven and self-motivated personality<br/>- Knowledge of admission and visa procedures preferred</p><p>Work Location: On-site (Multan Office)</p><p>Apply at: info@mqsoverseaseducation.com</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Student Counselor

Ace Study Abroad Consultancy 

<p>We are looking for an experienced Senior Student Counsellor who can provide professional guidance to students and drive successful enrollments for international education programs.</p><p>Key Responsibilities</p><p>- Counsel students for study opportunities in the UK, Europe, Malaysia, and other destinations<br/>- Convert inquiries into enrollments and achieve monthly targets<br/>- Handle complete admission and visa processing<br/>- Maintain strong relationships with students, parents, and partner universities<br/>- Conduct school visits, seminars, and promotional activities<br/>- Maintain student data and follow-ups using CRM systems</p><p>Requirements</p><p>- Bachelor&rsquo;s degree minimum<br/>- 1&ndash;3 years experience in student counselling or study abroad consultancy<br/>- Strong communication and sales skills<br/>- Target-driven and self-motivated personality<br/>- Knowledge of admission and visa procedures preferred</p><p>Work Location: In person</p>

West Virginia State University Research and Development, Corp

<p><b>Summary</b></p><p>The Academic Advisor provides support and education to elevate students' learning experience at West Virginia State University. The Academic Advisor fosters student success by building positive and professional student relationships and implementing proactive strategies that help students fulfill their educational goals. The Academic Advisor will develop content expertise in the College of Natural Sciences and Mathematics, College of Arts and Humanities, College of Business and Social Sciences, and College of Professional Studies academic programs and help students select courses and engage in opportunities consistent with their developing goals and interests.</p><p>Advisors will follow an appreciative advising model of advising and a case-management approach to leverage knowledge of student needs and on-campus resources to support advisees. Advisors will also assist in the creation and implementation of cross-campus initiatives to support student retention and persistence. As part of a new office on campus dedicated to supporting students, advisors will have the exciting opportunity to contribute creatively to the office's vision and develop innovative student programming in collaboration with cross-campus partners. This position is employed by the West Virginia State University Research and Development Corporation.</p><p><b>Essential Functions</b></p><p>Provide general academic advising and referrals for new, transfer, and continuing students, employing developmentally and culturally appropriate frameworks and methods</p><ul><li>Assist students in assessing academic skills and interpreting student placement testing and provide referrals to university resources</li><li>Advocate for, and provide advising tailored to specific student populations to assist with their transition to the institution</li><li>Advises students on academic and career issues: identifies the educational and career options appropriate for each student and assists with the analysis of each option. Sets up an action plan for students to explore alternative careers and related majors</li><li>Monitors academic progress of students; determines eligibility and satisfactory progress towards degree; identifies current and potential needs or problem areas; refers student to appropriate campus resources for assistance</li><li>Serves as primary liaison by connecting students with academic and personal resources including but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.</li><li>Utilize theories of student development and the Appreciative Advising model in student interactions</li><li>Conduct timely outreach to at-risk students and help them create action plans for improvement to include assisting students with problem-solving and decision-making processes</li><li>Engage, each semester, with all assigned students via appointments, email, text, Zoom, and phone calls; especially for those who may be identified as being the most at risk</li><li>Work in a variety of locations across campus, including offices, classrooms, and residence halls</li><li>Maintain confidentiality of student information and records; knowledge of FERPA and other applicable laws and regulations</li><li>Exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities</li><li>Facilitate at least one section of the First-Year Experience course curriculum each semester.</li></ul><p><b>Competencies</b></p><p>Knowledge of college student development theory, academic advising, coaching, and orientation</p><ul><li>Ability to multi-task and provide exemplary customer service along with a professional demeanor and a positive attitude</li><li>Communicate effectively both formally and informally; relate to others at various levels of the organization; sensitive to others&rsquo; perspectives; and utilize diplomacy and tact to diffuse high-tension situations</li><li>Well-developed problem solving skills with basic ability to identify and mitigate complex problem(s) and use the full array of organizational resources appropriately</li><li>Demonstrated experience with retention management software products</li><li>Proven analytical and problem solving abilities</li><li>Team-oriented and skilled in working within a collaborative environment</li><li>Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines</li></ul><p><b>Supervisory Responsibility</b></p><p>This position has no supervisory responsibilities.</p><p><b>Work Environment</b></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.</p><p><b>Physical Demands</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly required to sit and reach with hands and arms. The employee is frequently required to stand and walk. Specific vision abilities required by this job include ability to adjust focus.</p><p><b>Position Type and Expected Hours of Work</b></p><p>This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Summer schedule is Monday through Friday, 8:00a.m. To 4:00 p.m.</p><p><b>Travel</b></p><p>Occasional travel is required.</p><p><b>Required Education and Experience</b></p><ul><li>Bachelor's degree required</li><li>Minimum of 2-3 years of previous experience working as an academic advisor or academic coach in a post-secondary institution</li><li>Experience with interpreting complex student data (transcripts, degree audits, assessment scores) and using in an academic advising context</li><li>Demonstrated ability to work with underrepresented students and help them to overcome barriers to success</li><li>Ability to articulate components of effective academic advising practices</li><li>Previous experience creating content for workshops designed to promote the educational and personal growth of undergraduate and graduate students.</li></ul><p><b>Preferred Education and Experience</b></p><ul><li>Master&rsquo;s degree preferred</li><li>Minimum of 4-5 years of previous experience working as an academic advisor or academic coach in a post-secondary institution</li><li>Demonstrated experience and knowledge using and/or interpreting ISRS systems, degree audits, student success management platforms (EAB&rsquo;s Navigate, Starfish, etc.), Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive)</li></ul><p><b>Additional Eligibility Qualifications</b></p><p>None required for this position.</p><p><b>Work Authorization/Security Clearance</b></p><p>This position is designated as security sensitive. Before an offer of employment is made, a pre-employment background investigation will be completed, which may include a criminal background check, education, DMV and prior employment.</p><p><b>Other Duties</b></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p><p>This position will remain open until filled. However, first consideration will be given to applicants who reply by May 27, 2026.</p><p><b>To Apply</b></p><p>Preferred: Information accepted as emailed in a Microsoft Word or PDF format to rdemployment@wvstateu.edu. Qualified candidates must submit a cover letter, r&eacute;sum&eacute;, unofficial transcript and contact information for three professional references (name, title, address, phone number, and email address).</p><p>Hard copy applications may be sent to:</p><p>ATTN: Search Committee for Academic Advisor</p><p>West Virginia State University Research and Development Corporation</p><p>PO Box 1000, 201 Byers Admin. Bldg.</p><p>Institute, WV 25112</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Academic Advisor

University of Wisconsin-Whitewater

<div><h2 class="jobSectionHeader"><b><i>Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
</i></b></h2><p></p><h2 class="jobSectionHeader"><b>Position Title:
</b></h2>Academic Advisor and Success Coach - College of Integrated Studies
<p></p><h2 class="jobSectionHeader"><b>Job Category:
</b></h2>Academic Staff
<p></p><h2 class="jobSectionHeader"><b>Employment Type:
</b></h2>Regular
<p></p><h2 class="jobSectionHeader"><b>Job Profile:
</b></h2>Academic Advisor
<p></p><h2 class="jobSectionHeader"><b>Job Duties:
</b></h2><p></p><p><b>Attention:
</b></p><p></p><p>The College of Integrated Studies at the University of Wisconsin-Whitewater Rock County Campus seeks an Academic Advisor and Success Coach (Academic Advisor, AE002).
</p><p></p><p><b>Position Summary:
</b></p><p></p><p>The Academic Advisor and Student Success Coach provides comprehensive, developmental advising and holistic success coaching to support students from enrollment through graduation. This position empowers students to make informed academic, personal, and career decisions while promoting persistence, retention, and timely degree completion.
</p><p></p><p>The Advisor/Coach delivers proactive outreach, individualized action planning, and structured interventions for students, including those who are undecided, on probation, or identified through early alert systems. The role requires expertise in admissions, financial aid, accessibility services, enrollment processes, transfer pathways, and academic policies.
</p><p></p><p>This position collaborates across campus departments to ensure coordinated, equitable, and student-centered services. Typical hours are 8:00 a.m.&ndash;4:30 p.m., Monday&ndash;Friday, with occasional evening hours.
</p><p></p><p><b>Key Responsibilities<br>
</b></p><p><br>
Academic Advising &amp; Educational Planning
</p><ul><li><p>Provide holistic academic, career, and transfer advising to new, continuing, and prospective students.
</p></li><li><p>Guide students in course selection, degree requirements, placement interpretation, and academic policy navigation.
</p></li><li><p>Assist undecided students in clarifying academic and career goals using strengths, interests, and values assessments.
</p></li><li><p>Support transfer planning, including understanding transfer institutions, articulation agreements, and admissions requirements.
</p></li><li><p>Maintain accurate advising documentation in institutional systems (e.g., Navigate, PeopleSoft, Stellic, Slate).
</p></li><li><p>Ensure compliance with FERPA and institutional policies while maintaining detailed and timely student records.<br>
</p></li></ul><p><br>
Student Success Coaching &amp; Retention Initiatives
</p><ul><li><p>Provide individualized success coaching focused on goal setting, time management, study strategies, resilience, and academic skill development.
</p></li><li><p>Develop structured success plans for students on probation, at risk of attrition, or identified through early alert/progress report systems.
</p></li><li><p>Conduct proactive outreach to students at key academic milestones (pre-registration, midterm, probation review, etc.).
</p></li><li><p>Monitor student progress and follow up consistently to reinforce accountability and persistence.
</p></li><li><p>Collaborate with faculty and staff to coordinate interventions and referrals to tutoring, accessibility services, financial aid, mental health resources, and other support services.
</p></li><li><p>Analyze advising and retention data to inform outreach strategies and continuous improvement efforts.<br>
</p></li></ul><p><br>
Enrollment, Recruitment &amp; Transition Support
</p><ul><li><p>Manage rosters and advising assignments for SOAR (Student orientation and registration).
</p></li><li><p>Participate in orientation, registration, and welcome programming for new students.
</p></li><li><p>Support recruitment and retention initiatives through campus events, visits, outreach, and follow-up with non-registered students.
</p></li><li><p>Promote timely registration and academic progress through targeted communication campaigns.<br>
</p></li></ul><p><br>
Campus Collaboration &amp; Operational Support
 </p><ul><li><p>Serve in advisor rotation within the Solution Center/One-Stop model.
</p></li><li><p>Cross-train in admissions, financial aid, and student financial services to provide integrated student support.
</p></li><li><p>Contribute to advisor training and the development of advising best practices.
</p></li><li><p>Participate in campus-wide advising initiatives and provide input to leadership on student success programming.
</p></li><li><p>Complete reporting, assessment, and special projects as assigned.
</p></li><li><p>Engage in ongoing professional development related to advising theory, coaching practices, equity-minded support, and student success research.
</p></li><li><p>Serve on campus committees as assigned.
</p></li><li><p>Other duties/projects as assigned by the Director of Enrollment and Student Affairs and the Academic Advising Manager.<br>
</p></li></ul><p><br>
Core Competencies
</p><ul><li><p>Developmental advising and coaching mindset
</p></li><li><p>Student-centered and solution-focused approach
</p></li><li><p>Cultural competency and commitment to equity and inclusion
</p></li><li><p>Strong interpersonal, communication, and problem-solving skills
</p></li><li><p>Ability to manage caseloads and meet deadlines
</p></li><li><p>Data-informed decision making
</p></li></ul><p></p><p><b>CONDITIONS OF APPOINTMENT </b><b>:
</b></p><p></p><p>University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. <b>UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.
</b></p><p></p><h2 class="jobSectionHeader"><b>Key Job Responsibilities:
</b></h2><ul><li>Proactively engages students as needed
</li></ul><ul><li>Receives, processes, and responds to academic inquiries according to established policies and procedures
</li></ul><ul><li>Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
</li></ul><ul><li>Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
</li></ul><ul><li>Implements academic advising events such as workshops, panel discussions, and guest speakers
</li></ul><ul><li>Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
</li></ul><ul><li>Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
</li></ul><p></p><p><b>Department:
</b></p><p></p><p>College of Integrated Studies
</p><p></p><p><b>Compensation:
</b></p><p></p><p>Well-qualified candidates can expect a starting annual salary of $52,000 commensurate with the candidate's education, related experience, and qualifications.
</p><p></p><p>UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure .
</p><p></p><p><b>Required Qualifications:
</b></p><ul><li><p>Bachelor&rsquo;s degree
</p></li><li><p>Demonstrated ability to build effective relationships with inclusive student populations
</p></li><li><p>Spanish language proficiency
</p></li><li><p>Student-centered, solution-focused orientation
</p></li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li><p>Master&rsquo;s degree in higher education, counseling, social work, or related field
</p></li><li><p>Experience in academic advising, coaching, teaching, or student support services
</p></li><li><p>Experience working with at-risk or probationary students
</p></li><li><p>Familiarity with student information systems (PeopleSoft, Navigate, Stellic)
</p></li><li><p>Strong analytical, written, and verbal communication skills
</p></li><li><p>Ability to work independently and collaboratively in a team environment
</p></li></ul><p></p><p><b>Knowledge, Skills and Abilities:
</b></p><ul><li><p>Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds.
</p></li><li><p>Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
</p></li></ul><p></p><p><b>How to Apply:
</b></p><p></p><p><b>Only complete application packages will be considered. </b>This includes online submission of the following documents:
</p><ul><li><p>Cover Letter
</p></li><li><p>Resume
</p></li><li><p>Name and contact information for three <b>professional </b>references
</p></li></ul><p></p><p><b>Contact Information:
</b></p><p></p><p>If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu .
</p><p></p><p>For questions regarding this position, please contact:
</p><p></p><p><b>Tanja Anderson
</b></p><p>andersot@uww.edu
</p><p>(608) 898-5039
</p><p></p><p><b>To Ensure Consideration:
</b></p><p></p><p>Applications received by <b>May 6th </b><b>, 2026, </b>are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.
</p><p></p><h2 class="jobSectionHeader"><b>CAMPUS INFORMATION:
</b></h2><p></p><p>UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university&rsquo;s 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs &mdash; online and in person &mdash; from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university&rsquo;s arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities &mdash; a priority mission since the 1970s.<br>
</p><p></p><p>UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin&rsquo;s Park Place.
</p><p></p><h2 class="jobSectionHeader"><b>ORGANIZATION INFORMATION:
</b></h2><p></p><p>The University of Wisconsin-Whitewater is part of the 13-campus Universities of Wisconsin ( https://www.wisconsin.edu ).
<br>
<br>
Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).
<br>
<br>
Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.
<br>
<br>
The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.
<br>
<br>
For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.
</p><p></p><p><b>UW IS AN EQUAL OPPORTUNITY EMPLOYER:<br>
</b></p><p><br>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.</p></div><p></p>

Academic Advisor and Success Coach - College of Integrated Studies

Ohio University

<div><div><h3 class="jobSectionHeader"><b>Please see Special Instructions for more details.</b></h3>
<div>Please complete and submit the online application and be prepared to attach 3 separate documents:<br>
<br>
1. Cover letter (stating your qualifications and interest in the position)<br>
2. Resume<br>
3. List of five (5) professional references with current contact information, including email addresses<br>
</div><div>
Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by May 24, 2026.<br>
<br>
Employment is contingent upon successful completion of a criminal background check.</div>
</div><div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<p></p><p>Applications will be accepted until midnight (Eastern Time Zone) on the &lsquo;Posting End Date&rsquo; shown below.</p><p></p>
<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Business Title</b></div> <div>Success Advisor</div>
</div><br>
<div><div><b>Applications Accepted From</b></div> <div>Public: Open to the Public</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div><div>Please complete and submit the online application and be prepared to attach 3 separate documents:<br>
<br>
1. Cover letter (stating your qualifications and interest in the position)<br>
2. Resume<br>
3. List of five (5) professional references with current contact information, including email addresses<br>
</div><div>Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by May 24, 2026.<br>
<br>
Employment is contingent upon successful completion of a criminal background check.</div></div>
</div><br>
<div><div><b>This position is eligible for the following benefits:</b></div> <div>medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
</div></div><br>
<div><div><b>Posting Number</b></div> <div>2016347T</div>
</div><br>
<div><div><b>Department Summary</b></div>
<div>Regional Higher Education, invites applicants to the position of <b>Success Advisor </b>at Ohio University Lancaster. The Success Advisor will hold one-on-one academic advising and career coaching appointments on various topics including graduation plans, major/career exploration, decision making, maximizing campus opportunities, and goal clarification. The Success Advisor,reporting to the Director of Student Services, is a member of an integrated campus student services team providing individual academic, career, and related support to an assigned group of regional campus students as they progress through a specific academic program. The Success Advisor provides a supportive environment of educational and career needs by ensuring students follow their approved course of study by building relationships with students while also guiding their career goals and reviewing pathways to graduation. The Success Advisor will engage students in post-graduate success by bridging the gap between college and lifelong career management skills; and develop educational programs and events and maintain key liaison relationships with university stakeholders.<br>
<br>
<b>Academic Advising and Career Coaching Students:</b><br>
<ul><li>Coach students in the appropriate academic and career guided pathways; provide academic advising, career coaching, and experiential learning support towards post-graduate success.</li><li>Deliver comprehensive advising and coaching support to an assigned group of students through degree completion, including academic intervention for struggling students.</li><li>Apply student development philosophy (appreciative advising, career theories) to provide comprehensive academic advising and career coaching to students from diverse backgrounds regarding degree program planning, career exploration and decisions, goal clarification, and personal life management.</li><li>Review student progress and track students through the use of graduation plans and other academic support services</li><li>Develop student graduation plans and provide semester touch points for students.</li><li>Leverage alumni and other relationships to optimize opportunities for career outcomes.</li><li>Collaborate across the regional campus system, various university support offices, and colleges to provide excellent service and resources for students.</li><li>Participate in the development of retention strategies to assist students in completing their goal.</li><li>Regularly collaborate with faculty and other campus staff as needed to support student success.</li><li>Assist in organizing periodic signature events and programs for students, faculty, and staff.</li><li>Maintain accurate notes and review audit reports for each assigned student, recommending appropriate referrals for experiential learning opportunities.</li></ul><br>
<b>
Specific Campus Needs:</b><br>
<ul><li>Success Advisors may assist with orienting students to Ohio University and supporting campus retention efforts. This may include advising students through orientation prior to each semester, teaching University College (UC) courses, supporting campus-specific student programming, and participating in campus recruiting events. The specific requirements for each position depend on the needs of the campus.</li></ul><br>
The Lancaster campus serves traditional, first-generation, College Credit Plus, and non-traditional students throughout central ohio, employs full-time faculty, adjunct faculty, and staff; and offers a variety of associate and baccalaureate degree options, as well as community and workforce development training. Learn more at<br>
<br>
Ohio University&rsquo;s Regional Higher Education, consists of five regional campuses; in addition to Southern, there are locations at Chillicothe, Eastern (St. Clairsville), Lancaster, and Zanesville. Each campus offers unique opportunities for a student-centered environment and to build campus/community relationships. Learn more at</div>
</div><br>
<div><div><b>Position Profile</b></div>
<div>Assists and empowers students to achieve academic success and social adjustment through a variety of student support activities. Coordinates services including academic tutoring, student learning centers, life skills support and coaching, etc. Shares resources with students through engagement and outreach opportunities.</div>
</div><br>
<div><div><b>Level Summary</b></div>
<div>Manages and resolves complex and ambiguous issues. Works on both strategic and operational challenges, addressing problems that require advanced knowledge and experience. Often takes on leadership roles in projects or initiatives.</div>
</div><br>
<div><div><b>Supervisory Responsibilities</b></div>
<div>Provides mentorship and guidance to team. Infrequently has a limited number of direct reports.</div>
</div><br>
<div><div><b>Fiscal Responsibilities</b></div>
<div>May have budgetary responsibility for small-scale projects or initiatives.</div>
</div><br>
<div><div><b>Problem Solving</b></div>
<div>Solves complex problems, often with limited guidance.</div>
</div><br>
<div><div><b>Independence of Action</b></div>
<div>Works independently; seeks guidance for unusual situations.</div>
</div><br>
<div><div><b>Communication and Collaboration</b></div>
<div>Collaborates with team members and external departments. May represent the team in meetings with internal and external stakeholders.</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.</div>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<div>Requires a Bachelor&rsquo;s degree in a related field and 5 or more years of related professional experience, or equivalent education and experience.</div>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<div>Master&rsquo;s degree in College Student Personnel, Education/Higher Education, Communication or related field.</div>
</div><br>
<div><div><b>Department</b></div> <div>LNCSTR Student Services</div>
</div><br>
<div><div><b>Pay Rate</b></div>
 <div>Pay is commensurate with experience and credentials and is accompanied by our generous university benefits such as tuition for self and dependents, a comprehensive insurance package (including but not limited to health, prescription, vision, dental, and life insurance), an excellent retirement plan including company contributions, parental leave, adoption reimbursement, and more. OHIO is also proud to offer wellness programs, and a generous employee assistance program. Additional Information is available at</div>
</div><br>
<div><div><b>Total Compensation Estimator (For Full-Time Benefits Eligible Employees)</b></div>
<p></p><div><p>Discover the full value of joining Ohio University by clicking this link:<br>
</p>
<p></p><p>Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more.<br>
<br>
See details on what we offer in one place and compare different options for retirement and insurance.</p>
<p></p><p>Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.</p></div><br>
</div><br>
<div><div><b>Pay Grade</b></div> <div>16</div>
</div><br>
<div><div><b>Pay Range</b></div> <div>$44,592.00-$74,196.00</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Exempt</div>
</div><br>
<div><div><b>Job Category</b></div> <div>Administrative at-will appointment</div>
</div><br>
<div><div><b>Employment Type</b></div> <div>full-time regular</div>
</div><br>
<div><div><b>Job Family</b></div> <div>Academic Services
</div></div><br>
<div><div><b>Job Sub Family</b></div> <div>Student Academic Support</div>
</div><br>
<div><div><b>Job Level</b></div> <div>IC3</div>
</div><br>
<div><div><b>Job Open Date</b></div> <div>05/08/2026</div>
</div><br>
<div><div><b>Posting End Date</b></div> <div>05/24/2026</div>
</div><br>
<div><div><b>Planning Unit</b></div> <div>Regional Higher Education</div>
</div><br>
<div><div><b>Work Schedule</b></div>
<div>Typically M-F 8a-5p; may occasionally work evenings/weekends.</div>
</div><br>
<div><div><b>Months</b></div> <div>12 month</div>
</div><br>
<div><div><b>Campus</b></div> <div>Lancaster</div>
</div><br>
<div><div><b>Expected hours worked per week</b></div> <div>40 hours</div>
</div><br>
<div><div><b>Expected duration of assignment</b></div> <div>ongoing</div>
</div><br>
<div><div><b>Applicants may contact this person if they have questions about this position.</b></div> <div>Cindy Mayle, maylec@ohio.edu</div>
</div><br>
<div><div><b>Non-Discrimination Statement</b></div>
<div>Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.</div></div></div></div></div></div></div></div></div><p></p>

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