student services director

St. Lawrence University

<div>Primary Responsibilities
<div>St. Lawrence University&rsquo;s Arthur O. Eve Higher Education Opportunity Program (HEOP) provides academic, financial, and personal support to undergraduate students who meet New York State Education Department guidelines for educational and economic disadvantage. The program is grounded in a commitment to identifying students with the ability and motivation to succeed in higher education, but whose circumstances have limited access to opportunity, and to creating an environment where their potential can be fully realized.<br>
</div><div>This philosophy is carried out through the recruitment, eligibility documentation, and enrollment of students; the provision of full-need financial aid; preparation for the academic rigor of the University through the Pre-First-Year Summer Program; and comprehensive academic support throughout students&rsquo; time at St. Lawrence. In addition, HEOP provides social support to ensure students are fully integrated into the campus community. The expected annual salary is $62,354 with potential for an increased amount based on experience and other factors allowed by law. The anticipated start date for this position is July 1, 2026.
<br>
<br>
Reporting to the HEOP Director, the Assistant Director plays a key role in implementing HEOP as outlined below:<br>
<br>
<b>Recruitment, Admissions and Financial Documentation</b>
</div><ul><li>Collaborate with the Admissions liaison and HEOP Director to implement regional recruitment strategies, including fall travel (college fairs, high school visits) throughout NYS and January off-campus interviews.</li>
<li>Participate in the HEOP admissions and selection process by reviewing 400&ndash;500 admission applications, conducting on/off campus and virtual interviews, and assessing applicants&rsquo; academic potential and motivation.</li>
<li>Support university-wide fall visit programs and spring admitted student events specifically for prospective HEOP students.</li>
<li>Assist the Office of Financial Aid and HEOP Director with the collection and review of required financial eligibility documentation for applicants, as needed.</li>
<li>Coordinate with Student Financial Services to resolve student account inquiries and assist continuing students with the renewal of financial aid materials (FAFSA, TAP)</li><br>
<p></p>
</ul><div>
<br>
<b>Pre-First-Year Summer Program</b>
</div><ul><li>Coordinate the summer curriculum and faculty with the HEOP Director, ensuring balanced disciplines and pedagogies, managing classroom space, materials, and instructional resources</li>
<li>Review high school transcripts, academic interests to place and register students in Pre-First-Year courses; coordinate summer housing, meals, and pre-arrival documentation</li>
<li>Develop and deliver the College Success non-credit seminar using the SLU Thrives holistic wellbeing framework</li>
<li>Lead weekly summer academic meetings with faculty and staff to monitor student progress and adjust programming</li>
<li>Develop and manage the full summer schedule, including classes, field trips, special events, service/seminar, and transportation</li>
<li>Oversee recruitment, hiring, and training of peer mentors and student worker positions</li>
<li>Coordinate program assessment and evaluation, incorporating feedback from students, faculty, and staff</li>
<li>Serve on the planning committee for the HEOP Regional Summer Peer Leadership Conference and support peer leaders in designing and facilitating sessions</li></ul><div><br>
</div><div><b>
Academic Year Student Advising and Support</b></div><ul>
<li>Serve as an advisor to an assigned caseload of continuing students, monitoring academic progress, coordinating support services (e.g., tutoring, accommodations), and meeting individually on a weekly, bi-weekly, or monthly basis</li>
<li>Participate in program activities (some evenings/weekends), including monthly student meetings, study breaks, and end-of-semester recognition events</li>
<li>Maintain knowledge of campus resources and make appropriate referrals (e.g., Student Life, Student Financial Services, First-Year Program, Academic Advising, Intercultural Engagement, Center for Career Excellence, CSTEP, McNair, Community-Based Learning, Student Accessibility Services, WORD Studio/Tutoring/ PQRC, Financial Aid, Health &amp; Counseling, Safety &amp; Security, Business Office)</li>
<li>Attend weekly staff meetings, A-Team meetings in the Director&rsquo;s absence, and support the development and coordination of the HEOP Student Advisory Committee</li>
</ul><div>
<br>
The Assistant Director may serve on university committees, attend off-campus meetings as the HEOP Director&rsquo;s designee, and perform additional duties as assigned. The Assistant Director is expected to model professionalism and provide mentorship at all times, both on and off campus, regardless of whether they are actively performing assigned responsibilities.<br>
<br>
The Assistant Director will be supported with opportunities for professional development, including workshops, conferences, training sessions, and coursework, as approved by the HEOP Director and senior leadership. This position is appointed at the discretion of the President of the University and is eligible for the full range of university benefits.</div>
Minimum Qualifications
<ul><li>Bachelor&rsquo;s degree in education, counseling, higher education administration, or related field required; Master&rsquo;s degree preferred</li>
<li>2&ndash;5 years of experience in student support, advising, counseling, or financial aid (or equivalent combination of experience and education)</li>
<li>Supervisory experience preferred</li>
<li>Knowledge of New York State HEOP guidelines, financial aid processes, and compliance expectations</li>
<li>Demonstrated commitment to supporting students from educationally and economically disadvantaged backgrounds</li>
<li>Strong organizational, interpersonal, and communication skills, with attention to detail and ability to manage multiple priorities</li>
<li>Demonstrated ability with Microsoft 365 (including MS Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams), Outlook Email and Calendar;</li>
<li>Experience with data systems and ability to learn case management and enrollment platforms (e.g., Starfish, Slate)</li>
<li>Valid driver&rsquo;s license required</li>
</ul>Preferred Qualifications
<ul><li>Experience coordinating summer bridge or pre-college programs</li>
<li>Experience with program assessment, data-informed decision-making, and retention strategies</li>
<li>Demonstrated commitment to equity, access, and student success within a residential liberal arts environment</li>
</ul>Salary The expected annual salary is $62,354 with potential for an increased amount based on experience and other factors allowed by law. Status (FT, PT, Seasonal, Temp) Full-time (12 months)
<div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>ST01494</div>
</div><br>
<div><div><b>Desired Start Date</b></div>
</div><br>
<div></div><div><div><b>Open Date (to accept applications)</b></div>
</div><br>
<div></div><div><div><b>Close Date (date applications will not be considered)</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Special Instructions to Applicant</b></div>
<div>Interested and qualified candidates should complete the online application form and upload required documents in the &ldquo;applicant documents&rdquo; section of the form.<br>
<br>
Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Erin Colvin, Director of the Higher Education Opportunity Program (HEOP), ecolvin@stlawu.edu.<br>
<br>
All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.</div></div></div></div></div></div>

Assistant Director, Higher Education Opportunity Program (HEOP)

University of North Texas

<div><p><b>Title:</b> Assistant Director, Student-Athlete Academic Services</p>
<p><b>
Employee Classification:</b> Athletic Program Asst Director</p>
<p><b>
Campus:</b> University of North Texas</p>
<p><b>
Division:</b> UNT-Athletics</p>
<p><b>
SubDivision-Department: </b>UNT-Athletic Admin</p>
<p><b>
Department:</b> UNT-Athletics-Gen-220000</p>
<p><b>
Job Location:</b> Denton</p>
<p><b>
Salary:</b> Commensurate with experience</p>
<p><b>
FTE:</b> 1.000000</p>
<p><b>
Retirement Eligibility: TRS Eligible</b></p>
<p><b>About Us - Values Overview</b></p>
<div>
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.</div>
<div></div>
<div>We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.</div>
<div></div>
<div>Learn more about the UNT System and how we live our values at www.UNTSystem.edu.</div><br>
<div></div>
<p><b>Department Summary</b></p>
<p>
The University of North Texas competes as a member of the National Collegiate Athletic Association (NCAA) and the American Conference. North Texas&rsquo; athletic programs are classified as NCAA Division I, the largest and highest division among all colleges and universities. The 46,000 square-foot Athletic Center located off South Bonnie Brae Street is the centerpiece of North Texas athletics. Athletics strives to conduct a competitive athletics program that promotes faculty, staff, student and community affiliation and participation with the North Texas Athletics. Provide facilities which attract the highest level of talent and allow student-athletes to perform at the highest level in practice and during competition.</p>
<p><b>Position Overview</b></p>
<p>
The University of North Texas is a Division I program committed to academic and athletic excellence. The fulltime position of Assistant Director, Academic Services will support student athletes in various sports programs within our athletic department. This position requires consistent and open communication with coaches and staff. Must have a total commitment and adherence to NCAA, Conference USA and institutional regulations. The Assistant Director, Academic Services will report to the Athletic Director, Academic Services.</p>
<p><b>Minimum Qualifications</b></p>
<p>
Bachelor's degree in in related field and two years of related experience; or any equivalent combination of education, training and experience.</p>
<p><b>Knowledge, Skills and Abilities</b></p>
<p>
Knowledge and understanding of NCAA rules and regulations.</p>
<p><b>Preferred Qualifications</b></p>
<p>
Masters degree in counseling, sport management, higher education, or a related area. Two years of experience as an academic counselor/ advisor for student athletes at the Division I level. Proficiency and/or familiarity with the University's systems, including EIS, Blackboard/Canvas, and TeamWorks/Retain. Experience with assessment of academic programs and outcomes. Proficiency in using computer software such as Word, PowerPoint, Excel, Publisher, etc. A thorough understanding of student development, counseling, advising, or related areas; Ability to interact with individuals of various social, cultural, economic, and educational backgrounds; Ability to collaborate and work effectively with other staff, student athletes, coaches, and administrators; Be able to work in time sensitive and occasional pressured environments; Ability to organize tasks and set priorities. Knowledge of NCAA rules</p>
<p><b>Required License/Registration/Certifications</b></p><br>
<p></p>
<p><b>Job Duties</b></p>
<ul>
<li>Monitors, advises, and evaluates student athletes progress toward degree and eligibility requirements. Maintain records in compliance with University of North Texas, NCAA and conference standards.</li>
<li>Serves as primary contact between Athletic Academic Services and assigned sport coaching staff(s). Prepare necessary reports and updates for coaches and staff.</li>
<li>Advises assigned student athletes in academic progress, degree selection, appropriate class selection, academic policies and campus resources.</li>
<li>Assists with recruiting activities as needed. Meets with, and guides, prospective student athletes through preadmission process. Evaluates prospective student athletes academic information.</li>
<li>Assists with the degree progress and support of student athletes participating in assigned sport(s).</li>
<li>Serves as an athletic academic services liaison to staff and faculty. Works in collaboration with UNT athletic compliance and athletic certification to ensure proper procedures and process.</li>
<li>Provides consistent and frequent communication with Senior Associate Athletic Director for Student Services, Assistant Athletic Director for Student Services, and sport program staff regarding academic progress of assigned student athletes.</li>
<li>Collaborates with the Learning Specialists and Tutor Coordinator to assign tutoring, learning specialist sessions and academic coaching meetings. Also assigns tutoring and study hall requirements.</li>
<li>Evaluates prospective student athletes academic information; monitors academic progress and proactively creates intervention plans.</li>
<li>Coordinates faculty/staff guest coaching activities for assigned sports.</li>
<li>Completes other duties necessary to carry out the mission of the Athletic Department and Academic Services.</li>
</ul>
<p><b>Physical Requirements</b></p>
<p>
Communicating with others to exchange information.<br>
Lifting and moving objects up to 100 pounds or more.</p><br>
<p><b>Environmental Hazards</b></p>
<p>
No adverse environmental conditions expected.</p>
<p><b>Work Schedule</b></p>
<p>
Varies based on season and sport assignments.</p>
<p><b>Driving University Vehicle</b></p>
<p>
No</p>
<p><b>Security Sensitive</b></p>
<p>
This is a Security Sensitive Position.</p>
<p><b>Special Instructions</b></p>
<p>
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.</p>
<p><b>Benefits</b></p>
<p>
For information regarding our Benefits, click here.</p>
<p><b>EEO Statement</b></p>
<p>
The University of North Texas System is firmly committed to equal opportunity and does not permit &ndash;and takes actions to prevent &ndash; discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.</p></div><p></p>

Assistant Director, Student-Athlete Academic Services

Northeastern University

<div>
 <strong>
  About The Opportunity
  <br/>
  <br/>
 </strong>
 <strong>
  Office of Peer Tutoring at Northeastern University
  <br/>
  <br/>
 </strong>
 Northeastern Peer Tutoring provides free, peer-to-peer academic support for undergraduate students, connecting them with highly qualified Northeastern peers who have excelled in the courses they tutor. The program offers one-on-one and small-group tutoring, delivered in person and online through an external tutoring platform, across a range of supported courses each semester. Peer tutoring is designed to promote academic success, strengthen student confidence, and support learning through collaborative, student-centered engagement. Tutors participate in structured training and professional development aligned with College Reading &amp; Learning Association (CRLA) standards at all three levels. The program also partners with faculty and campus stakeholders to ensure tutoring services are visible, accessible, and aligned with broader academic support efforts.
 <br/>
 <br/>
 <strong>
  Position: Director of Peer Tutoring
  <br/>
  <br/>
 </strong>
 The Director of Peer Tutoring provides strategic leadership for peer tutoring as a core component of Northeastern&rsquo;s academic support and student success ecosystem. The role is responsible for advancing a cohesive, high-quality, and equitable peer tutoring model that supports student learning, confidence, and persistence across programs and disciplines. The Director brings a forward-looking perspective to the work, staying attuned to emerging pedagogical practices and learning assistance models while championing peer-to-peer learning as a high-impact educational practice.
 <br/>
 <br/>
 The Director oversees the full scope of peer tutoring services, including in-person and online delivery, and ensures alignment between tutoring practices, curricular needs, and institutional learning outcomes. The role serves as a connector across academic departments and student support units, helping integrate peer tutoring into the broader learning environment while maintaining consistent standards, effective operations, and a strong student experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Leadership and Strategy
 <br/>
 <br/>
 <ul>
  <li>
   Provide vision and strategic direction for peer tutoring programs aligned with institutional priorities
  </li>
  <li>
   Establish policies, procedures, and service models to ensure high-quality and equitable tutoring experiences
  </li>
  <li>
   Oversee all peer tutoring initiatives, including co-curricular and course-embedded models, as appropriate
  </li>
  <li>
   Collaborate with faculty, academic departments, advising, and student support partners across the global network to align tutoring with curricular goals
  </li>
  <li>
   Represent peer tutoring in campus-wide conversations related to learning assistance and student success
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Supervision and Professional Development
 <br/>
 <br/>
 <ul>
  <li>
   Recruit, hire, supervise, and evaluate professional staff supporting peer tutoring
  </li>
  <li>
   Oversee recruitment, onboarding, training, and supervision of peer tutors
  </li>
  <li>
   Design and deliver comprehensive tutor training grounded in learning science, inclusive pedagogy, and nationally recognized standards, including CRLA-aligned practices
  </li>
  <li>
   Provide ongoing professional development, coaching, and support to foster a culture of reflection, excellence, and continuous improvement
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Platform Oversight and Integration
 <br/>
 <br/>
 <ul>
  <li>
   Oversee the institutional partnership with an external tutoring platform supporting peer tutoring delivery
  </li>
  <li>
   Manage vendor relationships and guide platform integration with campus systems and operational workflows
  </li>
  <li>
   Ensure the platform effectively supports tutor matching, scheduling, communication, and data reporting
  </li>
  <li>
   Use platform data and insights to improve service delivery, scale, and the overall tutoring experience
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Assessment and Evaluation
 <br/>
 <br/>
 <ul>
  <li>
   Lead the development and implementation of assessment strategies to evaluate program effectiveness, student learning outcomes, and equity of access
  </li>
  <li>
   Use qualitative and quantitative data to inform decision-making, program improvement, and strategic planning
  </li>
  <li>
   Prepare reports and presentations that communicate impact and trends to campus partners and leadership
  </li>
  <li>
   Ensure assessment practices align with institutional expectations and emerging best practices in learning assistance
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Type
  <br/>
  <br/>
 </strong>
 Academic Administration
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
 <br/>
 <br/>
 Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness &amp; life, retirement- as well as commuting &amp; transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
 <br/>
 <br/>
 All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
 <br/>
 <br/>
 <strong>
  Compensation Grade/Pay Type
  <br/>
  <br/>
 </strong>
 110S
 <br/>
 <br/>
 <strong>
  Expected Hiring Range
  <br/>
  <br/>
 </strong>
 $76,335.00 - $107,823.75
 <br/>
 <br/>
 <em>
  With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
 </em>
</div>


Director of Tutoring Services

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week: 35</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: $81,000 - $88,000</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div><br>
<div></div>
<p></p>
<p>Position Summary</p>
<p>
Columbia's Center for Teaching &amp; Learning is now accepting applications for an Assistant Director in its Graduate Student Programs and Services group. The Center for Teaching and Learning (CTL) partners with faculty, students, and colleagues across the University to support excellence and innovation in teaching and learning. The CTL is committed to advancing the culture of teaching and learning at Columbia through all of its programs, services, and resources.</p>
<p>
Reporting to the Director, Graduate Student Programs and Services, the Assistant Director will support professional development and improve the effectiveness of Teaching Assistants, Teaching Fellows, other graduate student instructors at Columbia, and postdocs by providing pedagogical programs, consultations, and resources.</p>
<p></p>
<p>Responsibilities</p>
<ul>
<li>Provide professional development in pedagogy and effective communication practices for Teaching Fellows, Teaching Assistants, and other graduate student instructors at Columbia University.
<ul><li>Establish working relationships with these populations through the design and implementation of teaching development orientations, institutes, workshops, and other programming informed by the scholarship of teaching and learning.</li>
<li>Manage fellowship programs, learning communities, and other cohort-building experiences centered in the CTL.</li>
</ul></li><li>Design teaching development workshops and disseminate instructional resources to deliver in a variety of disciplinary and interdisciplinary contexts. Highlight pedagogical methods appropriate to a diverse student body.
<ul><li>Support curricula tailored to graduate students for seminars and certificate programs in teaching and learning, as well as online materials such as teaching guides, blog and other social media posts, and case studies.</li>
<li>Coordinate with departments and schools on teaching and professional development for graduate students.</li>
<li>Collaborate on faculty development programs as appropriate.</li>
</ul></li><li>Conduct consultations for graduate students in academic career development, teaching statements and portfolios, and grant/fellowship applications related to teaching and learning. Provide support in the areas of course design, instructional design and delivery customized to the varying needs of academic disciplines and schools at Columbia.</li>
<li>Stay abreast of research, trends, and innovations in teaching and learning as applied to classroom and online learning environments. Consult and collaborate with learning designers and CTL communications staff on projects and initiatives that integrate best pedagogical practices and emerging technologies.</li>
<li>Contribute to strategic planning for the Center for Teaching and Learning, cultivate partnerships on campus to identify new needs and opportunities for teaching support, identify best practices and resources available beyond Columbia and applicable to the work of the CTL, and help represent the CTL's work at briefings, campus visits, conferences, and other academic venues.</li>
<li>Working closely with the Associate Director of Assessment and Evaluation, conduct ongoing assessment of programs and services. Analyze workshop activity, surveys, captured footage, and other evidence of impact, and draw on such data for iterative improvement of CTL programs and services.</li>
</ul>
<p></p><p>Minimum Qualifications</p>
<ul>
<li>Bachelor's degree and/or equivalent experience required.</li>
<li>3 to 5 years directly related experience required.</li>
<li>University teaching experience and well-developed teaching, research, and assessment skills.</li>
<li>Current knowledge of best practices and emerging trends in teaching and learning.</li>
<li>Experience in applying research to curricular innovations and professional development in teaching and learning.</li>
<li>Strong communication skills and service-oriented approach to individuals at all levels and across disciplines.</li>
<li>Demonstrated ability to collaborate effectively with administrators, academic units, faculty, graduate students, and staff.</li>
<li>Excellent organizational, analytical, and program development skills.</li>
<li>Ability to juggle multiple assignments and provide high-quality, timely support.</li>
<li>Demonstrated commitment to diversity in the academic environment.</li>
</ul>
<p></p><p>Preferred Qualifications</p>
<ul>
<li>Advanced degree in academic discipline or Instructional Design.</li>
<li>Demonstrated accomplishment supporting the development of inclusive teaching practices.</li>
<li>Demonstrated accomplishment supporting the development of instructional practices that are responsive to generative AI technologies.</li>
</ul>
<p></p><p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Assistant Director, Graduate Students Programs and Services

Purdue University

<div></div><div><div><div><div><div><div>Req Id: 41999
</div></div></div></div><div><div><div><div>Job Title: Purdue Global Director, Veteran Student Support Services (VSSS) | Remote, Grant-Funded Position
</div></div></div></div><div><div><div><div>City: Remote/Virtual
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>Our Opportunity:
</b></h2></div><div><p>The Director, Veteran Student Support Services (VSSS) will provide support to Purdue University Global. Building on Purdue University's mission to provide greater access to affordable, high-quality education, Purdue University Global is a public, nonprofit institution offering a world-class education online.<br>
</p><p></p><p>The project this position serves is a 5 year grant cycle funded through September 24, 2030, requiring funding approval from the Department of Education each year throughout the funding cycle. Compensation will include a full benefits package. Questions about this position may be directed to recruiting@purdueglobal.edu.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Summary:
</b></h2></div><div><p>The Director, Veteran Student Support Services (VSSS) oversees and manages support services within the regulations set forth by the U.S. Department of Education (DoE) to assist eligible veteran students to successfully persist to graduation. This position develops key quality control and oversight mechanisms, with appropriate internal and external reporting. The VSSS Director drives continuous improvement of participants&rsquo; experience with processes and metrics uniquely tailored to this population.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What to expect in this role:
</b></h2></div><div><ul><li><b>Oversees all PG VSSS program activities, including but not limited to:
</b><ul><li>Establishing relationships with internal and external stakeholders, services agencies and other external stakeholders.
</li><li>Ensuring the program is compliant with the U.S. Department of Education laws and regulations.
</li><li>Implementing, coordinating, and evaluating support and services in consultation with project staff, the campus community, and external partners.
</li><li>Working in unison with the U.S. Department of Education Program Officer.
</li></ul></li><li><b>Manage and professionally develop program staff:
</b><ul><li>Hire, train, and supervise all staff
</li><li>Design and implement recurring training.
</li><li>Identify professional development opportunities, both virtual and in person, related to TRIO/VSSS programs
</li></ul></li><li><b>Budget Management:
</b><ul><li>Develop and disseminate budgets, grant proposals, and other reports.
</li><li>Maintain and submit required records of program activity and participants.
</li><li>Prepare and submit the Annual Performance Report (APR)
</li></ul></li><li>Support the office functions by completing all other duties and special projects as assigned directly related to the VSSS program. Hours of work may include evening, weekend and occasional travel.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience:
</b></h2></div><div><ul><li>Master&rsquo;s degree in counseling, education, higher education, education administration, or other related field.
</li><li>Minimum 5 years experience working with low-income, first generation students.
</li><li>TRIO experience and understanding of adult learner theories are preferred.
</li><li>Education can be substituted for experience, but experience cannot substitute for education.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What we're looking for:
</b></h2></div><div><ul><li>Demonstrated proficiency with MS Office suite software, such as MS Word, Excel and Powerpoint, as well as Google applications such as Gmail, Chat and Hangout.
</li><li>Ability to work independently in a remote environment with minimal supervision, balance competing demands for time, and prioritize workload to meet deadlines.
</li><li>Effective analytical skills with the ability to assess situations, resolve issues or make recommendations as appropriate.
</li><li>Effective oral and written communication skills, with the ability to adapt communication style and method to suit different audiences.
</li><li>Capable of building strong working relationships across teams, departments and Schools.
</li><li>Ability to handle sensitive and confidential information with discretion.
</li><li>Strong interpersonal skills with the ability to effectively communicate with a professional demeanor with people at all levels within the organization.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Additional Information:
</b></h2></div><div><ul><li>The target salary is $69,656. Learn more about our Benefits Here!
</li><li>Please note that this is a remote position.
</li><li>Purdue will not sponsor employment authorization for this position.
</li><li>A background check is required for employment in this position.
</li><li>We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. You may wish to review the Purdue Virtual Meeting Professional Standards .
</li><li>FLSA: Exempt (Not Eligible for Overtime)
</li>Purdue Global is an EEO/AA employer. Our goal is to recruit and retain talent from a broad pool of applicants. Purdue Global celebrates a variety of perspectives, experiences, and skills to support a success-focused environment for employees and students. Employment decisions are based on qualifications, merit, and business needs. All are encouraged to apply.<br>
<li>
</li></ul><p></p><p>#HEJ<br>
</p></div></div></div></div></div></div></div><div><div>
</div></div><div><div><div><div>Posting Start Date: 5/7/26</div></div></div></div></div></div>

Purdue Global Director, Veteran Student Support Services (VSSS) | Remote, Grant-Funded Position

Mount Sinai Health System

<div><b>Description</b><p>
Under the supervision of the Director of Student Financial Services, the Associate Director of Financial Aid is responsible for the comprehensive administration of<br>
financial aid to graduate and medical students. The Associate Director is involved in the continuum of aid administration through the application process, need analysis,<br>
verification, awarding of aid based on established packaging parameters, the use of professional judgment, disbursement of aid, mandated loan entrance and exit<br>
counseling and loan repayment counseling.</p><b><br>
Responsibilities</b><ul><li>
Manages the administration of a comprehensive program of financial assistance to students while adhering to all federal, state, and college policies and regulations related to the disbursement of state aid and Title IV programs</li><li>
Participates in program and statistical reviews/audits including, A133, FISAP, LCME Part 1B, LCME Tuition and Fee Questionnaire, etc.</li><li>
Assists the Director with developing and implementing financial aid policies and procedures, including ensuring the office procedures manual is<br>
maintained</li><li>
Participates in Financial Aid Management&rsquo;s testing new releases and training SFS staff on updated functionality</li><li>
Assists the Director with developing and implementing financial aid policies and procedures, including ensuring the office procedures manual is maintained</li><li>
Works with the Director to draft responses to audit inquires and assist with implementation of recommendations</li><li>
Serves as secondary contact for federal, state, and internal auditor</li><li>
Develops regular training materials and presents training session to SFS staff and surrounding offices incorporating all pertinent regulatory changes</li><li>
Maintains master calendar of all federal, state and institutional reporting dates and ensures compliance</li><li>
Provides information to students and the public through formal presentations at workshops, meetings, and classes, and through written communications to stakeholders</li><li>
Awards student aid based on application and documentation review, conducting need analysis, exercise of professional judgment, calculating<br>
awards based on packaging parameters, and certifying federal/institutional loan disbursements</li><li>
Assists with other financial aid duties as assigned and other duties assigned by the Director of Student Financial Services</li></ul><br>
<b>
Qualifications</b><ul><li>
Minimum of 4-5 years of related work experience in financial aid and student financial counseling</li><li>
 Bachelor&rsquo;s Degree required, Master&rsquo;s degree preferred</li><li>
Must be detailed oriented and have excellent customer service, organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills</li><li>
Experience in Microsoft Office Suite, Office 365, need analysis programing, and technological experience with financial aid computer application<br>
systems (i.e. Datatel, Colleague, Powerfaids, Banner, PeopleSoft, etc.)</li></ul><p></p><b><br>
Employer Description</b><p><b>
Strength through Unity and Inclusion</b></p>
<p>
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.</p>
<p>
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.</p>
<p><b>
About the Mount Sinai Health System:</b></p>
<p>
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.</p>
<p><b>
Equal Opportunity Employer</b></p>
<p>
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.</p><p><b><br>
Compensation</b></p><p>
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79720 - $161199 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p></div>

Associate Director - Student Financial Services

University of Tennessee Health Science Center

<div><p>The <b>Office of One Stop Student Services </b>at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our <b>Assistant Director </b>position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America&rsquo;s best large employers, as recognized on the 2026 list.<br>
</p><p></p><p>The minimum starting salary for this position is <b>$59,332. </b>Final compensation will be determined based on the candidate&rsquo;s qualifications and experience.</p></div>
<br><div><p><b>This is an on-campus position with some hybrid/remote work schedule flexibility.<br>
</b></p><p></p><p>The Assistant Director of One Stop Operations will directly supervise and lead a team of One Stop Counselors. This position will provide primary supervision, leadership, vision, and direction for the assigned team regarding all facets of One Stop operations, in support of achieving institutional enrollment goals for the University of Tennessee. The position will coach, train, and evaluate their team, enabling staff to serve students successfully. This position is responsible for the coordination and implementation of established strategic goals for the division. This position will also serve as the primary point of contact for the day to day operations, including calendars, phones and emails, making recommendations to senior leadership in any changes that need to be made. Will also oversee the Vol Success Team for the division. Additional responsibilities include assisting with the implementation of office goals, initiatives, and strategic plan development.</p></div>
<br><div><p><b>Required Education and Experience:
</b></p><p>Bachelor's Degree-
</p><ul><li>1 or more years of experience training others (students, staff, etc.)
</li></ul><ul><li>2 or more years of progressively responsible experience in customer service related field<br>
</li></ul><p></p><p><b>Required Knowledge, Skills, and Abilities:
</b></p><ul><li>Exceptional customer service skills and knowledge of basic service etiquette
</li></ul><ul><li>Exceptional oral and written communication skills; public speaking skills
</li></ul><ul><li>Ability to write clearly, concisely, and correctly
</li></ul><ul><li>Ability to engage and interact effectively with people of all ages and diverse backgrounds
</li></ul><ul><li>Ability to work as a team member
</li></ul><ul><li>Ability to analyze and interpret data and make independent decisions; responsible for decisions
</li></ul><ul><li>Ability to attend meetings, events, functions on and off campus and work weekends and evenings as required
</li></ul><ul><li>Ability to meet expectations in a fast-paced, dynamic, customer-oriented environment
</li></ul><ul><li>Highly motivated, focused, and results-oriented<br>
</li></ul><p></p><p>Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.<br>
</p><p></p><p><b>Preferred Education and Experience:
</b></p><p>Master's Degree-
</p><ul><li>Experience in higher education, specifically areas of enrollment, admissions, financial aid, registrar, and bursar/student accounts
</li></ul><ul><li>1 or more years of progressively responsible experience in financial aid<br>
</li></ul><p></p><p><b>Preferred Knowledge, Skills, and Abilities:
</b></p><ul><li>Knowledge of higher education, enrollment services, and student development
</li></ul><ul><li>Knowledge of the University of Tennessee, Knoxville, including institutional and unit policies, procedures, and processes<br>
</li></ul><p></p><p><b>Benefits:
</b></p><p>University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:
</p><ul><li>Generous paid leave , accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
</li></ul><ul><li>Flexible work arrangements, offering a hybrid schedule to most team members
</li></ul><ul><li>Education benefits for employees and their dependents at UT System campuses
</li></ul><ul><li>Retirement and deferred compensation plans, including 401(k), 403(b), etc.
</li></ul><ul><li>Comprehensive medical, dental, and vision insurance plans
</li></ul><ul><li>Employee discounts to attractions, services, and goods<br>
</li></ul><p></p><p><b>The Division
</b></p><p>The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research &amp; Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values . We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.<br>
</p><p></p><p><b>The University of Tennessee, Knoxville </b>is the state of Tennessee&rsquo;s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor&rsquo;s Cabinet and their Principles for Engagement , the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.<br>
</p><p></p><p><b>The Knoxville Community: </b>Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day&rsquo;s drive to Memphis, Chicago and Washington D.C.<br>
</p><p></p><p><b>For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.</b></p></div>

Assistant Director - Office of One Stop Student Services - UTK

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