student services specialist

University of Hawaii system

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<br>
University of Hawai&lsquo;i, Kapi&lsquo;olani Community College, Vice Chancellor for Student Affairs is seeking applications for a Student Services Specialist (Enrollment and Retention Specialist) position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:<div></div><div><b><br>
Position Title: </b>Student Services Specialist (Enrollment and Retention Specialist)</div><div><b>
Position Number: </b>0096596</div><div><b>
Hiring Unit: </b>Vice Chancellor for Student Affairs</div><div><b>
Location: </b>Kapi&lsquo;olani Community College</div><div><b>
Date Posted: </b>March 18, 2026</div><div><b>
Closing Date: </b>April 8,<b> </b>2026, 11:59 PM HST</div><b>
Band</b><b>: </b>B<div><b>
Salary: </b>Salary schedules and placement information</div><div><b>
Temporary/Permanent: </b>Permanent</div><div><b>
Funding: </b>General</div><div><b>
Other Conditions: </b>General funded position, to begin approximately June 2026, pending position clearance, availability of funds, satisfactory performance, and program needs.</div><div><b><br>
Introduction:</b></div>
Under the direction of the Vice Chancellor for Student Affairs, the Enrollment Manager/Retention Specialist provides leadership and coordination for student recruitment, admissions, onboarding, and retention initiatives at the College. This position plays a key role in developing and implementing a collaborative, student-centered, and streamlined process that connects recruitment to onboarding and supports students through their first year and beyond. Working across Academic Affairs, Student Affairs, and other student support programs, the Enrollment Manager/Retention Specialist ensures alignment of policies, practices, and communication to create a seamless student experience. The position also serves as the primary point of contact for the College&rsquo;s participation in the university system&ndash;wide enrollment management and student success initiatives, ensuring consistency, coordination, and accountability. In addition, the position is expected to lead and coordinate special projects on behalf of the Vice Chancellor for Student Affairs, often involving cross-departmental collaboration, planning, and implementation of initiatives that advance collegewide priorities in enrollment, student success, and service excellence.<br>
<br>
<b>Duties and Responsibilities:</b><br>
(Note: ** denotes essential functions)<ul><li><div>
**Coordinates and implements outreach and recruitment strategies to increase enrollment of new, transfer, and returning students in alignment with the college&rsquo;s strategic initiatives.</div></li><li><div>
**Supports communication campaigns targeting prospective and admitted students, including email, text, and social media outreach.</div></li><li><div>
**Partners with Academic Affairs, University of Hawai&lsquo;i System Offices, and community organizations to promote academic programs and pathways.</div></li><li><div>
**Facilitate the planning, coordination, implementation and ongoing utilization of student success and customer relationship management platforms, including Navigate 360 and/or Salesforce, by working collaboratively with Academic Affairs, Student Affairs, Information Technology, Institutional Research, and University System partners to support enrollment, onboarding, retention, and student success initiatives</div></li><li><div>
Assists in the development of enrollment projections and contributes to annual enrollment management plans.</div></li><li><div>
**Ensures recruitment practices and messaging align with institutional mission and systemwide enrollment goals and access goals.</div></li><li><div>
**Collaborates with Student Affairs programs and other campus departments to assist in the design and coordination of a comprehensive, student-centered process that connects recruitment, application, admission, financial aid, registration, advising, orientation, and early engagement.</div></li><li><div>
**Facilitates cross-program communication and coordination to ensure each program&rsquo;s role in the enrollment and onboarding process is clearly defined, integrated, and aligned with shared goals and imperatives for student success.</div></li><li><div>
Develops communication flows, checklists, and student onboarding campaigns to ensure clarity and consistency at each step of the enrollment journey.</div></li><li><div>
Monitors and reports key performance indicators related to student onboarding and initial retention.</div></li><li><div>
**Develops and coordinates retention strategies that promote persistence and completion, including proactive outreach, early alert systems, and targeted interventions.</div></li><li><div>
**Works collaboratively with Academic Affairs, instructional faculty, and instructional support programs to align academic support, advising, and course scheduling with student success goals.</div></li><li><div>
Coordinates early alert and student follow-up systems to identify and assist at-risk students.</div></li><li><div>
**Partners with student support programs within and outside of Student Affairs&mdash;such as counseling, tutoring, financial aid, student life, and community-based support initiatives&mdash;to address academic and non-academic barriers to persistence.</div></li><li><div>
**Facilitates regular communication and coordinates case management among academic and student support teams to ensure timely, holistic support for students.</div></li><li><div>
**Monitors and analyzes data related to student engagement, persistence, and success to inform programming.</div></li><li><div>
**Uses data to identify at-risk populations, evaluate the effectiveness of interventions, and inform continuous improvement.</div></li><li><div>
**Serves as the primary point of contact between the College and the University System&rsquo;s enrollment management and student success initiatives, ensuring consistency, collaboration, and data sharing across campuses.</div></li><li><div>
**Represents the College on systemwide committees, task forces, and working groups related to recruitment, onboarding, retention, and data reporting.</div></li><li><div>
Assists with the coordination and implementation of systemwide policies, technology solutions, and communication tools at the campus level.</div></li><li><div>
Facilitates information exchange and best practices between the College and other campuses in the system.</div></li><li><div>
**Works with institutional research and system offices to align key performance indicators and reporting expectations.</div></li><li><div>
**Leads collaborative efforts and consensus-building across Student Affairs, Academic Affairs, and other college units to align workflows, improve services, and achieve institutional goals.</div></li><li><div>
**Chairs or participates in college committees focused on enrollment management, onboarding, and student success.</div></li><li><div>
**Provides professional development for staff on best practices in recruitment, onboarding, and retention.</div></li><li><div>
**Analyzes enrollment, onboarding, and retention data in collaboration with Institutional Research at both the System and campus levels; prepare reports and use findings to develop recommendations for improving processes, policies, and outcomes for college and system leadership.</div></li><li><div>
**Leads and manages special projects assigned by the Vice Chancellor for Student Affairs, often involving strategic planning, process redesign, or cross-unit initiatives that advance college and system priorities.</div></li><li><div>
Participates in institutional planning and contributes to long-range strategies for enrollment, retention, and student experience improvement.</div></li><li><div>
Other duties as assigned.</div></li></ul><div><b>
Minimum Qualifications</b></div><ul><li><div>
Possession of a baccalaureate degree in Counseling/Guidance, College Student Personnel, Counseling Psychology, Human Resources, Communications, Education, Higher Education,, Social Work,, or related field and three (3) year(s) of progressively responsible professional experience with responsibilities for providing student services, enrollment management, academic advising, admissions, or a related area in a postsecondary educational setting; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.</div></li><li><div>
Considerable working knowledge of principles, practices, and techniques in the area of student services, enrollment management, academic advising, admissions, recruitment, onboarding, and retention of students in higher education or a related area in a postsecondary educational setting as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.</div></li><li><div>
Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student activities/affairs.</div></li><li><div>
Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.</div></li><li><div>
Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.</div></li><li><div>
Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.</div></li><li><div>
Demonstrated ability to operate a personal computer and apply word processing software.</div></li><li><div>
For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.</div></li><li><div>
Demonstrated experience of coordinating complex projects or processes involving multiple departments or stakeholder groups.</div></li><li><div>
Demonstrated ability to analyze data and apply findings to improve services and outcomes.</div></li></ul><div><b><br>
Desirable Qualifications</b></div><ul><li><div>
Master&rsquo;s degree in Higher Education Administration, Student Affairs, Counseling, or related field.</div></li><li><div>
At least one (1) year of professional experience working in a community college setting or within a multi-campus university system, such as the University of Hawai&lsquo;i System.</div></li><li><div>
At least one (1) year of professional experience in developing and implementing student onboarding or retention initiatives that improved enrollment, persistence, or completion outcomes.</div></li><li><div>
At least one (1) year of professional experience using CRM systems (e.g., Slate, Ellucian Recruit, Salesforce) and student success technologies (e.g., Starfish, MySuccess, Navigate 360).</div></li><li><div>
Demonstrated ability to facilitate collaboration among Academic Affairs, Student Affairs, and other campus programs to improve the student experience.</div></li><li><div>
At least one (1) year of professional experience in a community college setting with an understanding of the unique needs of the student populations they serve.</div></li><li><div>
At least one (1) year of professional experience in program development, assessment, and data-driven decision-making.</div></li><li><div>
At least one (1) year of professional experience leading or managing special projects or institutional initiatives at the division or campus level.</div></li><li><div>
Evidence of commitment to Kapi&lsquo;olani Community College&rsquo;s vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai&lsquo;i and the world</div></li></ul><div></div><div><b><br>
INCOMPLETE APPLICATIONS WILL </b><b>NOT </b><b>BE CONSIDERED</b><b> (Read the &quot;To Apply&quot; section carefully)</b></div><div></div><div><b><br>
To Apply:</b></div><div>
. In addition to the Application, applicants must attach the following:</div><ul><li><div><b>
Cover letter;</b></div></li><li><div><b>
Resume;</b></div></li><li><div>
The names and contact information (telephone number and email addresses) of <b>at least three professional references; and</b></div></li><li><div>
Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (<b>copies of official transcripts are acceptable;</b><b> </b>however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.</div></li></ul><ul><li><div>
Academic record/grade summaries will NOT be accepted</div></li><li><div>
Diplomas and copies will NOT be accepted</div></li></ul><div></div><div><b><br>
Incomplete applications will </b><b>NOT</b><b> be considered.</b></div><div></div><div><br>
NOTE:</div><ul><li><div>
The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi&lsquo;olani Community College and will not be returned.</div></li><li><div>
Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).</div></li><li><div>
Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.</div></li><li><div>
If you have not applied for a position before using NEOGOV, you will need to create an account.</div></li></ul><div></div><div><b><br>
Inquiries: </b>Kapi'olani Community College HR Department, kapcchr@hawaii.edu</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>EEO, Clery Act, ADA</b></h2></div>
<p></p><div><div>The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: <b>https://www.hawaii.edu/offices/eeo/policies/</b></div><div><br>
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.<br>
<br>
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: <b>https://www.hawaii.edu/titleix/help/campus-security/</b>, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.<br>
<br>
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.<br>
<br>
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:<b>https://www.hawaii.edu/offices/eeo/accommodation-request/</b></div></div></div></div><p></p>

Student Services Specialist

Victor Valley College

Victor Valley College
<br><br>
<b>Salary:</b> $65,232.00 Annually
<br><br>
<b>Job Type:</b> Full-time
<br><br>
<b>Job Number:</b> 2026-619 STSVSPCL10
<br><br>
<b>Location:</b> CA 92395, CA
<br><br>
<b>Department:</b> Disabled Student's Programs and Services
<br><br>
<b>Closing:</b> 3/31/2026 11:59 PM Pacific
<br><br>
Basic Functions
<br><br>
FIRST DATE OF REVIEW IS SCHEDULED FOR MARCH 31, 2026
<br><br>
THIS POSITION IS ASSIGNED TO STUDENT SERVICES - ACCESS DEPARTMENT
<br><br>
THIS POSITION IS FULL-TIME, (12) MONTH, $65,232 ANNUALLY
<br><br>
(RANGE 23 OF THE CLASSIFIED SALARY SCHEDULE)
<br><br>
FAIR LABOR STANDARDS ACT (FLSA) POSITION STATUS IS NON-EXEMPT
<br><br>
The current hours of this position are Monday through Friday, 8:00 a.m. to 4:30 p.m., with some possible evenings and weekends. Hours of employment are subject to change based on student or departmental needs.
<br><br>
This position performs a variety of specialized signing services (both sign-to-voice and voice-to -sign) for Victor Valley College and its deaf and hard of hearing participants for the ACESS program. Candidate shall have high proficiency in (both sign-to-voice and voice-to -sign) interpreting skills for the ACCESS program. NAD or RID certification, or a minimum of two (2) years of experience interpreting for the deaf and hard of hearing at a college or for a public agency is required.
<br><br>
EMPLOYEE BENEFITS - Comprehensive benefit package which includes:
<br><br>
District paid medical, dental and vision insurance for the employee and dependents.
<br>District paid $50,000 life insurance policy for the employee.
<br>Participation in CalPERS, 20 paid holidays, 12 paid sick days and 12 paid vacation days (annual accrual increases per years of service up to a max of 22 days per year).
<br>DEFINITION
<br>Under general supervision, provides technical support services which facilitate students' access to education, financial assistance, special program benefits, placement services, and related areas designed to contribute to student self-sufficiency and academic success; provides information and assistance to students regarding program availability, eligibility and the application process; identifies student needs and determines program options, including referring students to other campus or community resources; and performs related duties as assigned.
<br><br>
SUPERVISION RECEIVED AND EXERCISED
<br>Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.
<br><br>
CLASS CHARACTERISTICS
<br>This paraprofessional classification in the Student Services series. Positions at this level support one or more student services areas, where the focus is on providing students with the tools, services and programs which contribute to self-sufficiency and academic success. Incumbents work independently, exercise judgment and initiative, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
<br><br>
This class is distinguished from the Senior Student Services Specialist in that the latter performs the more complex program coordination work, and/or provides technical and functional direction over lower-level staff.
<br><br>
Representative Duties
<br><br>
EXAMPLES OF TYPICAL JOB FUNCTIONS
<br><br>
Management reserves the right to make reasonable accommodations so that qualified employees with verified medical conditions can perform the essential functions of the job.
<br><br>
Participates in the development and implementation of program policies and procedures for the assigned student service function; program areas include, but are not limited to, matriculation, admissions, applications, services for at-risk students, placement opportunities, and other programs which lead to student self-sufficiency and academic success.
<br>Verifies, reviews and processes applications, forms, and reports; applies departmental and program policies and procedures when determining completeness of applications, records, and files.
<br>Analyzes and evaluates student records, transcripts, course descriptions, course sequencing, program, certificate, and transfer requirements, and course level; conducts formal detailed evaluations of incoming transcripts, unit values and grading systems; determines equivalencies to College coursework; evaluates student applications for certificates and degrees; verifies information accuracy and reports inconsistencies; reviews and assesses requests for adjustments to student academic records in compliance with state regulations and District policies.
<br>Processes Certificate and Degree Applications; reviews documentation such as education plans and transcripts and evaluates external courses; enters information into automated system and ensures accuracy of data.
<br>Reinstates students to classes; corrects and re-bills registration documents; processes academic renewals and verifies student grade point average; notifies students and counselors regarding academic renewal status.
<br>Monitors requests for program services; provides students with career and vocational information and program requirements; consults with a variety of agencies to address student needs; refers students to tutoring or counseling services; serves as an advocate for students to other service providers.
<br>Provides assistance to students in navigating through the admissions and eligibility processes; conducts workshops which explain the various services and benefits available such as financial aid, Veterans Administration and other military programs, and the eligibility requirements for these diverse programs.
<br>Provides support to students in the Disabled Students Program (DSPS); distributes accommodation forms and evaluates adaptive equipment; receives and reviews forms and explains Alternative Testing processes; places work orders for placement of ADA furniture in the classrooms and obtains necessary reading materials; coordinates and facilitates test administration and proctoring services to accommodate student needs; monitors students in the testing process; maintains confidential student records and files.
<br>Works with instructors to coordinate Alternative Testing options and accommodations for students; provides information on the DSPS (ACCESS) program and explains the rules and regulations; responds to instructor questions and concerns.
<br>Performs a variety of specialized signing services (both sign-to-voice and voice-to-sign) for Victor Valley College and its deaf and hard of hearing participants for the DSPS (ACCESS) program.
<br>Assists in coordination and scheduling of services and activities for the deaf and hard of hearing; provides work direction and guidance to sign language interpreters for the DSPS (ACCESS) program.
<br>Works with faculty and adjunct to verify authorization codes and census deadline; ensures grades and positive attendance are received in a timely manner.
<br>Ensures missing grades, positive attendance, prerequisite mismatch classes are resolved.
<br>Assists students in obtaining employment opportunities; contacts local businesses, institutions, and agencies to determine employment opportunities for students; assists students with launching a job search covering subjects such as application preparation, resume writing, interview techniques, and job retention.
<br>Works with low income and educationally disadvantaged first-generation college students to provide access to Educational Opportunity Program Services (EOPS) such as financial assistance, counseling, tutoring, and vouchers for food, transportation, and related personal necessities.
<br>Assists in the preparation of workshop materials; attends workshops and presentations to provide support in setting up the rooms, distributing materials and responding to participant questions.
<br>Oversees and coordinates the processing of a variety of documents related to the assigned student service area; maintains and creates student files and records; inputs, maintains, and downloads data from databases.
<br>Works productively and cooperatively with others by demonstrating respect, patience and equitable treatment of all internal and external customers.
<br>Observes and complies with District and mandated safety rules, regulations, and protocols.
<br>Performs other related duties as assigned.
<br><br>
Requirements
<br><br>
<b>Education and Experience:</b><br>
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
<br><br>
<b>Education:</b><br>
Equivalent to an associate degree with coursework in social services, education, or a related field.
<br><br>
<b>Experience:</b><br>
Three (3) years of increasingly responsible experience providing support to a comprehensive student education or services program, social services program, or a related field.
<br><br>
<b>Licenses:</b><br>
None.
<br><br>
<b>Certifications:</b><br>
<b>Positions assigned to the ACCESS/DSPS department may require:</b> NAD or RID certification, or a minimum of two years of experience interpreting for the deaf and hard of hearing at a college or for a public agency.
<br>PHYSICAL DEMANDS
<br>Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.
<br><br>
Positions assigned to the Connect2Success Center are required to communicate continuously over the telephone for the duration of their designated shift.
<br><br>
ENVIRONMENTAL CONDITIONS
<br>Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
<br><br>
Knowledge and Abilities
<br><br>
QUALIFICATIONS
<br><br>
<b>Knowledge of:</b><br>
District academic policies and procedures pertaining to admissions and transfer requirements.
<br>District and funding agency financial aid requirements policies, processes, and procedures.
<br>Principles and practices of supporting student success programs and services.
<br>Methods and techniques of assessing student records and transcripts for equivalency to District requirements.
<br>Methods and techniques of mentoring students on job interviewing/preparation skills to promote their success in obtaining employment.
<br>American Sign Language and other Signing Dialects used in the educational field.
<br>Evaluation techniques used in classifying interpreters.
<br>Values, behaviors, language and effective interpersonal and intrapersonal communication skills of the American Deaf Culture.
<br>Local employers, employment trends and other factors which influence students' ability to access employment.
<br>Principles of reasonable accommodation as it relates to student matriculation, attendance, testing and equipment.
<br>A diverse range of programs available to students, including eligibility requirements and application processes.
<br>District and community resources available to students.
<br>Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
<br>Educational challenges experienced by at-risk students, and resources to address these challenges.
<br>Community socio-economic and cultural demographics.
<br>Understanding of the methods and devices used to enhance communication with deaf and hard-of-hearing students.
<br>Juvenile justice systems as they relate to student eligibility and monitoring within assigned programs.
<br>District and mandated safety rules, regulations, and protocols.
<br>Techniques of providing a high level/volume of customer service, by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socio-economic, ethnic, religious and cultural backgrounds, physical ability, and sexual orientation.
<br>The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
<br>Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
<br><br>
<b>Ability to:</b><br>
Understand, interpret, and apply mandated and District policies, rules, and regulations in assigned program areas.
<br>Evaluate student documentation to determine eligibility for admission, and/or program participation.
<br>Assess student needs and coordinate educational and personal community-based services.
<br>Demonstrate a high proficiency in both voice-to-sign and sign-to-voice interpreting skills for the DSPS (ACCESS) program.
<br>Work effectively with a multi-cultural and diverse student population including low-income, at-risk and special needs individuals.
<br>Evaluate and coordinate the educational services and equipment needed for students with disabilities.
<br>Maintain confidential and comprehensive files and records.
<br>Work with students and local employers to facilitate student access to local employment.
<br>Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
<br>Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
<br>Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
<br>Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
<br>Demonstrate sensitivity to, and understanding of, the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds of community college students.
<br>Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
<br><br>
VISA
<br>Victor Valley Community College does not sponsor Visas such as H1B Visas.
<br><br>
NEPOSTISM POLICY
<br>Victor Valley College is committed to fair hiring practices. We prohibit the employment of relatives or domestic partners as defined by Family Code Section 297 et seq., in the same department in accordance with Board Policy 7310.
<br><br>
<b>APPLICATION PROCEDURES:</b><br>
To be considered a candidate for this position, all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. If a file is not complete by the First Review Date, the application may not be considered by the Screening Committee.
<br><br>
It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied.
<br><br>
Please note, the only form of communication you will receive throughout the recruiting and hiring process will be through email. It is your responsibility to check your email for any upcoming testing and/or interview dates. This recruitment may be used to fill future vacancies.
<br><br>
Please note that the information provided on the application must be complete and will be the only information used to determine qualifications for the position. If it is unclear whether an applicant meets the minimum qualifications for the position from the application, that applicant will be disqualified.
<br><br>
To request a reasonable accommodation due to a disability to assist with completing an application, please contact the Human Resources Department before the listed closing date at (760) 245-4271, extension 2500, or by email at jobs@vvc.edu .
<br><br>
<b>A complete file consists of all the following:</b><br>
1. Completed electronically signed Victor Valley College application, which includes Contact Information, Education, Work Experience, References and Supplemental Questions.
<br>2. Copies of college transcripts showing college coursework (If you have transcripts please attach as o ther ) . (If you are using additional experience in lieu of educational requirements, please attach a document stating as such to the transcript attachment type or you will not be able to complete your application) NOTE: Degrees must be from an accredited institution. It is the responsibility of the candidate to include U.S. evaluations of non-U.S. transcripts with their application.
<br>You may check your status at any time by logging into Victor Valley College Online Application Site at https://www.schooljobs.com with your username and password.
<br><br>
Candidates wishing to apply for more than one position must apply for each position separately.
<br><br>
Victor Valley College is an Equal Opportunity Employer. The Board of Trustees is committed to supporting recruitment activities that are intentional, professional development opportunities that are meaningful, and instructional processes that support the goals of equal opportunity, equity, and diversity by providing equal consideration for all qualified candidates including but not limited to federally and state protected class, race, color, national origin, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), ancestry, sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), gender identity, gender expression, sexual orientation, religion (includes religious dress and grooming practices), age (over 40), marital status, medical condition (genetic characteristics, cancer or a record or history of cancer), military or veteran status, and genetic information.
<br><br>
To apply, please visit https://www.schooljobs.com/careers/vvc/jobs/5246647/student-services-specialist-access
<br><br>
jeid-7cee665bd40998489fff4c562a7142df

Student Services Specialist- Access

Victor Valley College
<br><br>
<b>Salary:</b> $31.36 Hourly
<br><br>
<b>Job Type:</b> Temporary
<br><br>
<b>Job Number:</b> STSVSPCLSUB/O-C
<br><br>
<b>Location:</b> CA 92395, CA
<br><br>
<b>Department:</b> Student Services
<br><br>
<b>Closing:</b> Continuous
<br><br>
Basic Functions
<br><br>
This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as needed basis.
<br><br>
Positions assigned to the Connect2Success Center are required to communicate continuously over the telephone for the duration of their designated shift. This recruitment may be used to fill future vacancies.
<br><br>
Departments or Divisions will refer to the pool of applications on file, as needed, to fill temporary assignments. Applicants will remain in the pool for at least 12 months.
<br><br>
Compensation will be based on the position that is being subbed. Substitute compensation will be calculated using step 1 of the range the classification is placed on the Classified Salary Schedule.
<br><br>
DEFINITION
<br><br>
Under general supervision, provides technical support services which facilitate students' access to education, financial assistance, special program benefits, placement services, and related areas designed to contribute to student self-sufficiency and academic success; provides information and assistance to students regarding program availability, eligibility and the application process; identifies student needs and determines program options, including referring students to other campus or community resources; and performs related duties as assigned.
<br><br>
SUPERVISION RECEIVED AND EXERCISED
<br><br>
Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.
<br><br>
CLASS CHARACTERISTICS
<br><br>
This paraprofessional classification in the Student Services series. Positions at this level support one or more student services areas, where the focus is on providing students with the tools, services and programs which contribute to self-sufficiency and academic success. Incumbents work independently, exercise judgment and initiative, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
<br><br>
This class is distinguished from the Senior Student Services Specialist in that the latter performs the more complex program coordination work, and/or provides technical and functional direction over lower-level staff.
<br><br>
Representative Duties
<br><br>
EXAMPLES OF TYPICAL JOB FUNCTIONS
<br><br>
Management reserves the right to make reasonable accommodations so that qualified employees with verified medical conditions can perform the essential functions of the job.
<br><br>
Participates in the development and implementation of program policies and procedures for the assigned student service function; program areas include, but are not limited to, matriculation, admissions, applications, services for at-risk students, placement opportunities, and other programs which lead to student self-sufficiency and academic success.
<br>Verifies, reviews and processes applications, forms, and reports; applies departmental and program policies and procedures when determining completeness of applications, records, and files.
<br>Analyzes and evaluates student records, transcripts, course descriptions, course sequencing, program, certificate, and transfer requirements, and course level; conducts formal detailed evaluations of incoming transcripts, unit values and grading systems; determines equivalencies to College coursework; evaluates student applications for certificates and degrees; verifies information accuracy and reports inconsistencies; reviews and assesses requests for adjustments to student academic records in compliance with state regulations and District policies.
<br>Processes Certificate and Degree Applications; reviews documentation such as education plans and transcripts and evaluates external courses; enters information into automated system and ensures accuracy of data.
<br>Reinstates students to classes; corrects and re-bills registration documents; processes academic renewals and verifies student grade point average; notifies students and counselors regarding academic renewal status.
<br>Monitors requests for program services; provides students with career and vocational information and program requirements; consults with a variety of agencies to address student needs; refers students to tutoring or counseling services; serves as an advocate for students to other service providers.
<br>Provides assistance to students in navigating through the admissions and eligibility processes; conducts workshops which explain the various services and benefits available such as financial aid, Veterans Administration and other military programs, and the eligibility requirements for these diverse programs.
<br>Provides support to students in the Disabled Students Program (DSPS); distributes accommodation forms and evaluates adaptive equipment; receives and reviews forms and explains Alternative Testing processes; places work orders for placement of ADA furniture in the classrooms and obtains necessary reading materials; coordinates and facilitates test administration and proctoring services to accommodate student needs; monitors students in the testing process; maintains confidential student records and files.
<br>Works with instructors to coordinate Alternative Testing options and accommodations for students; provides information on the DSPS (ACCESS) program and explains the rules and regulations; responds to instructor questions and concerns.
<br>Performs a variety of specialized signing services (both sign-to-voice and voice-to-sign) for Victor Valley College and its deaf and hard of hearing participants for the DSPS (ACCESS) program.
<br>Assists in coordination and scheduling of services and activities for the deaf and hard of hearing; provides work direction and guidance to sign language interpreters for the DSPS (ACCESS) program.
<br>Works with faculty and adjunct to verify authorization codes and census deadline; ensures grades and positive attendance are received in a timely manner.
<br>Ensures missing grades, positive attendance, prerequisite mismatch classes are resolved.
<br>Assists students in obtaining employment opportunities; contacts local businesses, institutions, and agencies to determine employment opportunities for students; assists students with launching a job search covering subjects such as application preparation, resume writing, interview techniques, and job retention.
<br>Works with low income and educationally disadvantaged first-generation college students to provide access to Educational Opportunity Program Services (EOPS) such as financial assistance, counseling, tutoring, and vouchers for food, transportation, and related personal necessities.
<br>Assists in the preparation of workshop materials; attends workshops and presentations to provide support in setting up the rooms, distributing materials and responding to participant questions.
<br>Oversees and coordinates the processing of a variety of documents related to the assigned student service area; maintains and creates student files and records; inputs, maintains, and downloads data from databases.
<br>Works productively and cooperatively with others by demonstrating respect, patience and equitable treatment of all internal and external customers.
<br>Observes and complies with District and mandated safety rules, regulations, and protocols.
<br>Performs other related duties as assigned.
<br><br>
Requirements
<br><br>
<b>Education and Experience:</b><br>
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
<br><br>
<b>Education:</b><br>
Equivalent to an associate degree with coursework in social services, education, or a related field.
<br><br>
<b>Experience:</b><br>
Three (3) years of increasingly responsible experience providing support to a comprehensive student education or services program, social services program, or a related field.
<br><br>
<b>Licenses:</b><br>
None.
<br><br>
<b>Certifications:</b><br>
<b>Positions assigned to the ACCESS/DSPS department may require:</b> NAD or RID certification, or a minimum of two years of experience interpreting for the deaf and hard of hearing at a college or for a public agency.
<br><br>
PHYSICAL DEMANDS
<br><br>
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.
<br><br>
Positions assigned to the Connect2Success Center are required to communicate continuously over the telephone for the duration of their designated shift.
<br><br>
ENVIRONMENTAL CONDITIONS
<br>Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
<br><br>
Knowledge and Abilities
<br><br>
QUALIFICATIONS
<br><br>
<b>Knowledge of:</b><br>
District academic policies and procedures pertaining to admissions and transfer requirements.
<br>District and funding agency financial aid requirements policies, processes, and procedures.
<br>Principles and practices of supporting student success programs and services.
<br>Methods and techniques of assessing student records and transcripts for equivalency to District requirements.
<br>Methods and techniques of mentoring students on job interviewing/preparation skills to promote their success in obtaining employment.
<br>American Sign Language and other Signing Dialects used in the educational field.
<br>Evaluation techniques used in classifying interpreters.
<br>Values, behaviors, language and effective interpersonal and intrapersonal communication skills of the American Deaf Culture.
<br>Local employers, employment trends and other factors which influence students' ability to access employment.
<br>Principles of reasonable accommodation as it relates to student matriculation, attendance, testing and equipment.
<br>A diverse range of programs available to students, including eligibility requirements and application processes.
<br>District and community resources available to students.
<br>Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
<br>Educational challenges experienced by at-risk students, and resources to address these challenges.
<br>Community socio-economic and cultural demographics.
<br>Understanding of the methods and devices used to enhance communication with deaf and hard-of-hearing students.
<br>Juvenile justice systems as they relate to student eligibility and monitoring within assigned programs.
<br>District and mandated safety rules, regulations, and protocols.
<br>Techniques of providing a high level/volume of customer service, by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socio-economic, ethnic, religious and cultural backgrounds, physical ability, and sexual orientation.
<br>The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
<br>Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
<br><br>
<b>Ability to:</b><br>
Understand, interpret, and apply mandated and District policies, rules, and regulations in assigned program areas.
<br>Evaluate student documentation to determine eligibility for admission, and/or program participation.
<br>Assess student needs and coordinate educational and personal community-based services.
<br>Demonstrate a high proficiency in both voice-to-sign and sign-to-voice interpreting skills for the DSPS (ACCESS) program.
<br>Work effectively with a multi-cultural and diverse student population including low-income, at-risk and special needs individuals.
<br>Evaluate and coordinate the educational services and equipment needed for students with disabilities.
<br>Maintain confidential and comprehensive files and records.
<br>Work with students and local employers to facilitate student access to local employment.
<br>Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
<br>Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
<br>Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
<br>Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
<br>Demonstrate sensitivity to, and understanding of, the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds of community college students.
<br>Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
<br><br>
<b>APPLICATION PROCEDURES:</b><br>
To be considered a candidate for this position, all materials required should be received in the Victor Valley College Office of Human Resources. If a file is not complete, the application may not be considered by the Screening Committee.
<br><br>
It is the applicant's responsibility to ensure that all requested materials are received. All material included in the application packet become District property, will not be returned, and will not be copied.
<br><br>
Please note, the only form of communication you will receive throughout the recruiting and hiring process will be through email. It is your responsibility to check your email for any upcoming testing and/or interview dates. This recruitment may be used to fill future vacancies.
<br><br>
Please note that the information provided on the application must be complete and will be the only information used to determine qualifications for the position. If it is unclear whether an applicant meets the minimum qualifications for the position from the application, that applicant will be disqualified.
<br><br>
VISA
<br>Victor Valley Community College does not sponsor Visas such as H1B Visas.
<br><br>
NEPOSTISM POLICY
<br>Victor Valley College is committed to fair hiring practices. We prohibit the employment of relatives or domestic partners as defined by Family Code Section 297 et seq., in the same department in accordance with Board Policy 7310.
<br><br>
<b>A complete file consists of all of the following:</b><br>
1. Completed electronically signed Victor Valley College application, which includes Contact Information, Education, Work Experience, References and Supplemental Questions.
<br><br>
2. Copies of college transcripts showing college coursework (If you have transcripts please attach as other) . (If you are using additional experience in lieu of educational requirements, please attach a document stating as such to the transcript attachment type or you will not be able to complete your application) NOTE: Degrees must be from an accredited institution. It is the responsibility of the candidate to include U.S. evaluations of non-U.S. transcripts with their application.
<br><br>
You may check your status at any time by logging into Victor Valley College Online Application Site at https://www.schooljobs.com with your username and password.
<br><br>
Candidates wishing to apply for more than one position must apply for each position separately.
<br><br>
Victor Valley College is an Equal Opportunity Employer. The Board of Trustees is committed to supporting recruitment activities that are intentional, professional development opportunities that are meaningful, and instructional processes that support the goals of equal opportunity, equity, and diversity by providing equal consideration for all qualified candidates including but not limited to federally and state protected class, race, color, national origin, disability (mental and physical, including HIV/AIDS, cancer, and genetic characteristics), ancestry, sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), gender identity, gender expression, sexual orientation, religion (includes religious dress and grooming practices), age (over 40), marital status, medical condition (genetic characteristics, cancer or a record or history of cancer), military or veteran status, and genetic information.
<br><br>
To apply, please visit https://www.schooljobs.com/careers/vvc/jobs/4897590/student-services-specialist-substitute-on-call-connect2success-call-center
<br><br>
jeid-180825f27e9fe7498ba1868602733cc2

Student Services Specialist Substitute/On-Call (Connect2Success Call Center)

Joliet Junior College

<div><p><b>Position Title:
</b></p>Specialist II, Educational Outreach
<p></p><p><b>Job Description:
</b></p>POSITION TITLE: Specialist II, Educational Outreach
<br>
STATUS: Part-Time {Grant-funded}
<br>
DEPARTMENT: Center for Multicultural Access and Success
<br>
DIVISION: Student Development
<br>
CLASSIFICATION: Non-exempt
<br>
UNION: TOSSC-AFT Local 604
<br>
REPORTS TO: Manager, TRIO, Educational Talent Search
<br>
PLACEMENT: Grade 107
<br>
HIRING RANGE: $22.49 - $23.84 hourly<br>
<br>
<br>
<br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
<br>
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
<p></p><p><b>POSITION SUMMARY
</b><br>
This is a part-time grant-funded position that works with federally-funded TRIO Educational Talent Search (ETS) program and is responsible for providing outreach and identification of eligible participants to include middle/high school students; guidance on secondary school re-entry; financial literacy; academic counseling; advising; assistance with college admission processes; conducting needs and outcome assessment and assisting with periodic reports. The Educational Outreach Specialist works under general direction of the ETS Manager and Senior Director of CMAS to provide program services to participants within established guidelines; to develop and implement goals, operating procedures and programmatic efforts; and to keep abreast of TRIO rules and regulations. Occasional evening and/or weekend hours may be required.
</p><p></p><p><b>ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
</b><br>
1. Assist with the selection process, assessment and placement of Talent Search participants.
<br>
2. Provide group, individual instruction, academic, financial literacy and educational advisement.
<br>
3. Develop and refine methods for continuous monitoring and adequate follow-up of student progress.
<br>
4. Develop methods/tools/materials to address ETS participants&rsquo; needs to ensure academic success.
<br>
5. Plan, organize, and execute logistics for college tours and cultural events for students.
<br>
6. Review participants progress periodically through interviews with participants and target school staff.
<br>
7. Establish and maintain cooperative working relationships with faculty, administrators, acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
<br>
8. Advise program leaders, faculty and ETS staff of obstacles to learning experienced by ETS participants; conduct individual and group workshops in problematic areas.
<br>
9. Ability to present occasional evening and/or weekend workshops as well as participate in campus visits and seasonal overnight college tours.
<br>
10. Demonstrated administrative ability and knowledge in financial aid processes, admission/recruitment procedures, and community relations.
<br>
11. Participate in TRIO training seminars and workshops such as Illinois TRiO, EOA, and COE; serve on assigned college committees and clubs that support the identified TRIO and Student Development Division program goals and objectives.
<br>
12. Participate in achieving departmental and college goals and objectives.
<br>
13. Perform related duties as assigned.
</p><p></p><p><b>MINIMUM QUALIFICATIONS
</b><br>
1. Bachelor&rsquo;s degree from an accredited institution with course work in Education, Psychology, Sociology, or Guidance service related disciplines.
<br>
2. One (1) year of previous experience working in student services or a closely related field with successful experience dealing with disadvantaged students 6th-12th grade.
<br>
3. Experience designing and presenting programs, workshops, and advisement sessions relating to learning styles, academic college entrance exams, federal financial aid, scholarships, graduation requirements, goal setting and other academic success skills.
<br>
4. Strong presentation skills with excellent interpersonal, written and verbal communication skills.
<br>
5. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
<br>
6. Demonstrated commitment to the college&rsquo;s core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.
</p><p></p><p><b>PREFERRED QUALIFICATIONS
</b><br>
1. Master&rsquo;s Degree in Education, Psychology, Human Services, Counseling, Social Work, Higher Education, or related field.
<br>
2. Experience with TRiO programs and understanding of educational, career and transfer planning.
<br>
3. Expertise delivering group presentations and effectively facilitating large &amp; small group discussions.
<br>
4. Experience in using appropriate technologies, student learning style assessment instruments and strength inventories in all aspects of advising and counseling practices.
<br>
5. English and Spanish verbal and written communication proficiency.
<br>
6. Demonstrated multicultural competence.
</p><p></p><p><b>PHYSICAL DEMANDS
</b><br>
1. Normal office physical demands.
<br>
2. Ability to travel between campus locations and to and from community events.
</p><p></p><div><b>WORKING CONDITIONS
</b><br>
<ul><li>Duties are performed indoors in the usual office and/or outdoor environment.<br>
</li></ul></div><p><b>BENEFITS
</b></p><p>Click on the link for information about JJC's Benefits: Technical Office Support Staff Council (TOSSC)-AFT Local 604
</p><p></p><p><b>Full Time/Part Time:
</b></p>Part time
<p><b>Union (If Applicable):
</b></p>TOSSC
<p></p><p><b>Scheduled Hours:
</b></p>28</div>

Specialist II, Educational Outreach

California State University

<p></p><div><div><b>Job no:</b> 555209<br>
<b>Work type:</b> Staff<br>
<b>Location:</b> San Diego<br>
<b>Categories:</b> Unit 4 - APC - Academic Professionals of California, Administrative, Athletics, Temporary, Full Time, On-site (work in-person at business location)<br>
</div><p></p><div><div><div><br>
<div><div><p><b>Position Summary</b></p>
<p>
Under the general supervision of the Senior Associate Athletic Director for Student-Athlete Support Services, the <b>Learning Specialist</b> works with a high degree of autonomy to support and monitor the academic progress of assigned high-risk student-athletes in compliance with NCAA, conference, and university regulations. The position provides specialized academic support to promote skill development, maintain eligibility, and long-term academic success through individualized plans, targeted instruction, and ongoing progress monitoring.</p>
<p><b>
In this role, the Coordinator will:</b></p>
<ul>
<li>Provide individualized academic support and learning strategy instruction to high-risk student-athletes, including study skills, time management, and executive functioning.</li>
<li>Develop and implement personalized academic plans and conduct regular check-ins to monitor progress and accountability.</li>
<li>Track academic performance and prepare reports to inform coaches, staff, and administrators of student progress and concerns.</li>
<li>Coordinate accommodations and referrals in collaboration with Student Disability Services and campus partners.</li>
<li>Support learning services programming, including tutoring coordination, orientation, and student-athlete success initiatives.</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Deliver intensive academic support through structured meetings, mentoring, and skill-building tailored to individual student-athlete needs.</li>
<li>Monitor academic progress, maintain documentation, and provide consistent communication and reporting to stakeholders.</li>
<li>Collaborate with campus partners to ensure access to appropriate academic resources and accommodations.</li>
<li>Assist in the development and implementation of learning services programs and initiatives.</li>
<li>Contribute to tutor program support, staff training, and student-athlete transition programming.</li>
</ul>
<p><b>Why You Should Apply:</b></p>
<p>
Join a collaborative team dedicated to student-athlete success and make a meaningful impact by helping students build the skills, confidence, and support systems needed to thrive academically and beyond.</p></div></div><div><br>
<div>
<p><b>Position Information</b></p>
<ul>
<li>This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of December 31, 2026, with the possibility of reappointment.</li>
<li>This position is designated as exempt under FLSA and is not eligible for overtime compensation.</li>
<li>Standard SDSU work hours are Monday &ndash; Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. <b><i>Ability to work some evenings, weekends and travel.</i></b></li>
<li>The individual hired into this role will work on campus at SDSU in San Diego.</li></ul></div><br>
</div><br>
<div><div><p><b>Department Summary</b></p>
<p>
The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 18 sport programs, approximately 450 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.</p>
<p>
SDSU Athletics is committed to diversity, inclusion, and gender equity while championing the value they bring to our success. We strive to become one of the most diverse and inclusive athletic departments in the country by celebrating each other and our diverse backgrounds. We seek to establish and maintain an inclusive culture that fosters equitable participation for all.</p>
<p>
For more information regarding the Athletics department,<b> click here</b>.</p></div></div><div><br>
<div>
<p><b>Education and Experience</b></p>
<p>
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.</p>
<p>
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master&rsquo;s degree in a job-related field may be substituted for one year of the professional experience.</p></div></div><div><br>
<div>
<p><b>Key Qualifications</b></p>
<ul>
<li>Experience in advising, tutoring, collecting and analyzing data, curriculum advising, and program development.</li>
<li>Excellent organizational and leadership skills.</li>
<li>Strong verbal and written communication skills, and excellent interpersonal skills to develop and maintain effective relationships with administration, faculty, coaches, parents, student-athletes, constituents within the university, and the university community.</li>
<li>Masters or post-graduate degree in a related field is preferred.</li>
<li>Two or more years of experience advising/tutoring/mentoring collegiate student-athletes is preferred.</li>
<li>Knowledge of NCAA initial and continuing eligibility requirements.</li>
<li>Previous experience teaching.</li>
<li>Previous experience working with student-athletes who have documented education impacting disabilities.</li></ul></div><br>
</div><br>
<div><div><p><b>Licenses and/or Certifications Required</b></p>
<ul>
<li>Valid California Driver&rsquo;s License or the ability to obtain one within 10 days of hire.</li></ul></div><br>
</div><br>
<div><div><p><b>Compensation and Benefits</b></p>
<p>
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.</p>
<p><b>
Compensation</b>:<br>
Salary is based on your experience, education, and qualifications, within the department&rsquo;s budget and equity guidelines.</p>
<ul>
<li>CSU Classification Salary Range: $5,083 - $7,228/month; <b>hiring salary not expected to exceed $5,083/month</b>.</li>
</ul>
<p><b>Full Benefits Package Includes</b>:</p>
<ul>
<li><b>Generous Time Off</b>: 15 paid holidays, vacation, and sick leave.</li>
<li><b>Retirement</b>: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.</li>
<li><b>Health Coverage</b>: Medical, dental, and vision options at low or no cost.</li>
<li><b>Education Support</b>: CSU tuition fee waiver for employees and eligible dependents.</li>
<li><b>Optional Offerings</b>: FlexCash, life and disability insurance, legal and pet plans.</li>
<li><b>Campus &amp; Community</b>: Access to the library, campus events, employee groups, and volunteer and social activities.</li>
</ul>
<p>Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.</p></div></div><div><br>
<div>
<p><b>SDSU Values</b></p>
<p>
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.</p>
<p>
Principles of Community</p>
<p>
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.</p>
<p>
SDSU&rsquo;s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.</p>
<p><b>
Equal Opportunity and Excellence in Education and Employment</b></p>
<p>
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California&rsquo;s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU&rsquo;s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.</p>
<p>
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.</p></div></div><div><br>
<div>
<p><b>Supplemental Information</b></p>
<p><b>
Apply by April 1, 2026 to ensure full consideration.</b> Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.</p>
<p>
The person holding this position is considered a &lsquo;mandated reporter&rsquo; under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.</p>
<p>
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.</p>
<p>
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.</p>
<p>
SDSU is a smoke-free campus. For more information, please click here.</p>
<p>
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.</p>
</div>
</div><br>
</div></div></div><p><b>Advertised:</b> Mar 18 2026 Pacific Daylight Time<br>
<b>Applications close:</b></p></div><p></p>

Learning Specialist (Student Services Professional II)

<p></p><div><div><b>Job no:</b> 556391<br>
<b>Work type:</b> Staff<br>
<b>Location:</b> San Bernardino - San Bernardino Campus<br>
<b>Categories:</b> Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)<br>
</div><p></p><div><p><b>Job Summary:</b></p>
<p>
Under general supervision, this position serves as the Graduate Admissions Specialist for the Office of Graduate Studies. The incumbent independently reviews and processes graduate applications, evaluates academic credentials to determine admission eligibility, and ensures adherence to CSU and CSUSB policies. The incumbent maintains data integrity across multiple systems, communicates with applicants to provide guidance and updates, and collaborates with faculty and campus partners to resolve complex admissions matters. The specialist also contributes to recruitment efforts, data reporting, and continuous process improvements that strengthen the efficiency, accuracy, and overall quality of graduate admissions operations.</p>
<p><b>
Responsibilities:
</b></p><p>Graduate Admissions Review:</p>
<ul><li>Independently review, analyze, and process graduate program applications to ensure accuracy, completeness, and compliance with CSU and CSUSB admission standards.</li><li>Evaluate academic transcripts and supporting records to verify eligibility, including but not limited to GPA, prerequisite coursework, and professional experience requirements.</li><li>Enter and maintain accurate application data, GPA calculations, and admission decisions in PeopleSoft and WebAdmit systems.</li><li>Communicate with applicants to obtain missing documentation, clarify requirements, and provide updates through the Element451 CRM system.</li><li>Advise applicants on admissions policies, application procedures, registration holds, and program changes.</li><li>Collaborate with Graduate Coordinators, the Registrar&rsquo;s Office, and Administrative Computing and User Experience to resolve program status issues and ensure accuracy of ERS data reporting to the Chancellor&rsquo;s Office.</li><li>Support enrollment management efforts by following up with incomplete or in-progress applicants to encourage completion and improve conversion rates.</li><li>Interpret, apply, and communicate CSU and CSUSB graduate admission policies and procedures to applicants, students, and faculty.</li><li>Resolve complex, sensitive, and non-routine admissions issues requiring independent judgment and policy interpretation.</li><li>Review admission denials and, under the direction of Graduate Coordinators, assist in interpreting documentation with students.</li><li>Maintain current knowledge of CSU policies and Title 5 regulations to ensure adherence to student rights and appeal procedures.</li></ul>
<p>
Graduate Admissions Operations:</p>
<ul><li>Support the daily operations of graduate admissions, including application downloads, processing official transcripts, and coordinating program admission decision communications.</li><li>Troubleshoot admissions-related data integrations between PeopleSoft, WebAdmit, and the CRM system.</li><li>Provide back-up support to other Graduate Admissions staff to ensure continuous and efficient workflow.</li><li>Assist with development and administration of annual Graduate Coordinator surveys and assessment reporting.</li><li>Manage program-level materials for incomplete applications using checklist functions in PeopleSoft.</li><li>Run and analyze admissions reports to support data accuracy and operational decision-making.</li><li>Ensure compliance with CSU systemwide standards while identifying opportunities to streamline and enhance processes.</li><li>Collaborate with campus IT and leadership to develop online tools and workflows that improve efficiency (e.g., GA Summary, GA Decision).</li></ul>
<p>
Recruitment:</p>
<ul><li>Provide back-up assistance to the Recruitment Specialist with CRM-based outreach campaigns to prospective graduate students.</li><li>Schedule and coordinate recruitment events through the CRM platform.</li><li>Create digital forms and QR codes for recruitment fairs and events to facilitate attendee engagement and data collection.</li><li>Support communication and engagement efforts that promote graduate programs and enhance applicant experience.</li><li>Assist with graduate recruitment and outreach initiatives as needed.</li></ul>
<p>
Other</p>
<ul><li>Perform all other classification-related duties as assigned.</li></ul>
<p><b>
Minimum Qualifications:
</b></p><p>Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master&rsquo;s degree in a job‑related field may be substituted for one year of the professional experience.</p>
<p>
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.</p>
<p><b>
Required Qualifications:</b></p>
<p>
Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.</p>
<p>
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.</p>
<p><b>
Preferred Qualifications:</b></p>
<p>
The ideal candidate will possess a solid understanding of university admissions processes and demonstrate proficiency with systems such as PeopleSoft and CAS. They should be highly organized, capable of managing multiple priorities independently, and skilled in identifying and resolving issues effectively. Strong communication and interpersonal skills are essential.</p>
<p>
Two or more years of experience using PeopleSoft Campus Solutions and CAS application portal.<br>
Experience working in graduate admissions or higher education settings.<br>
Familiarity with graduate program admission requirements, policies, and timelines.<br>
Demonstrated ability to apply institutional policies and procedures to improve operations.<br>
Strong analytical skills, including the ability to interpret and evaluate data and recommend process improvements.<br>
Self-motivated with a proactive approach to task management and customer service.<br>
Proven ability to communicate complex information clearly to diverse audiences.<br>
Experience working effectively in a collaborative, team-oriented environment.</p>
<p>
Administrative experience involving study, analysis, and evaluation of admissions or academic program processes.<br>
One year of related experience in admissions, student services, or a comparable administrative support role is preferred.</p>
<p><b>
License / Certification</b></p>
<p>
Valid CA Driver's License</p>
<p><b>
Compensation and Benefits:</b></p>
<p>
The salary offered will take into account internal equity and experience among other factors.</p>
<p>
Anticipated hiring range is: minimum $5,083 - $5,274 per month.</p>
<p>
CSU Classification Range is: minimum $5,083 - $7,228 per month.</p>
<p>
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.</p>
<p><b>
Position Information:</b></p>
<p>
Work status: Full-time/Exempt/Probationary</p>
<p><b>
Academic year schedule: Monday through Friday (8:00 am &ndash; 5:00 pm), some evenings/weekends.</b></p>
<p><b>
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.</b></p>
<p>
The application deadline is: Thursday, April 2, 2026</p>
<p>
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.</p>
<p>
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).</p>
<p>
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).</p>
<p><b>
Education Code 89521 Requirements</b>: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant&rsquo;s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.</p>
<p><b>
Conditions of Employment
</b></p><p><b>Background Check
</b></p><p>Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.</p>
<p><b>
Drivers License Check
</b></p><p>Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.</p>
<p><b>
Mandated Reporter
</b></p><p>The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.</p>
<p><b>
I-9</b></p>
<p>
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.</p>
<p><b>
Statement of Commitment to Diversity</b></p>
<p>
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.</p>
<p>
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity &amp; Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion</p>
<p><b>
Closing Statement:</b></p>
<p><b>
Reasonable Accommodation</b></p>
<p>
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.</p>
<p><b>
Smoking</b></p>
<p>
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.</p>
<p><b>
Clery Act</b></p>
<p>
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act</p>
</div>
<p><b>Advertised:</b> Mar 19 2026 Pacific Daylight Time<br>
<b>Applications close:</b> Apr 02 2026 Pacific Daylight Time</p></div><p></p>

Graduate Admissions Professional (Student Services Professional II), Graduate Studies

California State University, San Bernardino

<p></p><div><div><b>Job no:</b> 556391<br>
<b>Work type:</b> Staff<br>
<b>Location:</b> <b>San Bernardino - San Bernardino Campus</b><br>
<b>Categories:</b> Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)<br>
</div>
<p></p><div><p><b>Job Summary:</b></p>
<p>
Under general supervision, this position serves as the Graduate Admissions Specialist for the Office of Graduate Studies. The incumbent independently reviews and processes graduate applications, evaluates academic credentials to determine admission eligibility, and ensures adherence to CSU and CSUSB policies. The incumbent maintains data integrity across multiple systems, communicates with applicants to provide guidance and updates, and collaborates with faculty and campus partners to resolve complex admissions matters. The specialist also contributes to recruitment efforts, data reporting, and continuous process improvements that strengthen the efficiency, accuracy, and overall quality of graduate admissions operations.</p>
<p><b>
Responsibilities:
</b></p><p>Graduate Admissions Review:</p>
<ul><li>Independently review, analyze, and process graduate program applications to ensure accuracy, completeness, and compliance with CSU and CSUSB admission standards.</li><li>Evaluate academic transcripts and supporting records to verify eligibility, including but not limited to GPA, prerequisite coursework, and professional experience requirements.</li><li>Enter and maintain accurate application data, GPA calculations, and admission decisions in PeopleSoft and WebAdmit systems.</li><li>Communicate with applicants to obtain missing documentation, clarify requirements, and provide updates through the Element451 CRM system.</li><li>Advise applicants on admissions policies, application procedures, registration holds, and program changes.</li><li>Collaborate with Graduate Coordinators, the Registrar&rsquo;s Office, and Administrative Computing and User Experience to resolve program status issues and ensure accuracy of ERS data reporting to the Chancellor&rsquo;s Office.</li><li>Support enrollment management efforts by following up with incomplete or in-progress applicants to encourage completion and improve conversion rates.</li><li>Interpret, apply, and communicate CSU and CSUSB graduate admission policies and procedures to applicants, students, and faculty.</li><li>Resolve complex, sensitive, and non-routine admissions issues requiring independent judgment and policy interpretation.</li><li>Review admission denials and, under the direction of Graduate Coordinators, assist in interpreting documentation with students.</li><li>Maintain current knowledge of CSU policies and Title 5 regulations to ensure adherence to student rights and appeal procedures.</li></ul>
<p>
Graduate Admissions Operations:</p>
<ul><li>Support the daily operations of graduate admissions, including application downloads, processing official transcripts, and coordinating program admission decision communications.</li><li>Troubleshoot admissions-related data integrations between PeopleSoft, WebAdmit, and the CRM system.</li><li>Provide back-up support to other Graduate Admissions staff to ensure continuous and efficient workflow.</li><li>Assist with development and administration of annual Graduate Coordinator surveys and assessment reporting.</li><li>Manage program-level materials for incomplete applications using checklist functions in PeopleSoft.</li><li>Run and analyze admissions reports to support data accuracy and operational decision-making.</li><li>Ensure compliance with CSU systemwide standards while identifying opportunities to streamline and enhance processes.</li><li>Collaborate with campus IT and leadership to develop online tools and workflows that improve efficiency (e.g., GA Summary, GA Decision).</li></ul>
<p>
Recruitment:</p>
<ul><li>Provide back-up assistance to the Recruitment Specialist with CRM-based outreach campaigns to prospective graduate students.</li><li>Schedule and coordinate recruitment events through the CRM platform.</li><li>Create digital forms and QR codes for recruitment fairs and events to facilitate attendee engagement and data collection.</li><li>Support communication and engagement efforts that promote graduate programs and enhance applicant experience.</li><li>Assist with graduate recruitment and outreach initiatives as needed.</li></ul>
<p>
Other</p>
<ul><li>Perform all other classification-related duties as assigned.</li></ul>
<p><b>
Minimum Qualifications:
</b></p><p>Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master&rsquo;s degree in a job‑related field may be substituted for one year of the professional experience.</p>
<p>
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.</p>
<p><b>
Required Qualifications:</b></p>
<p>
Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.</p>
<p>
Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.</p>
<p><b>
Preferred Qualifications:</b></p>
<p>
The ideal candidate will possess a solid understanding of university admissions processes and demonstrate proficiency with systems such as PeopleSoft and CAS. They should be highly organized, capable of managing multiple priorities independently, and skilled in identifying and resolving issues effectively. Strong communication and interpersonal skills are essential.</p>
<p>
Two or more years of experience using PeopleSoft Campus Solutions and CAS application portal.<br>
Experience working in graduate admissions or higher education settings.<br>
Familiarity with graduate program admission requirements, policies, and timelines.<br>
Demonstrated ability to apply institutional policies and procedures to improve operations.<br>
Strong analytical skills, including the ability to interpret and evaluate data and recommend process improvements.<br>
Self-motivated with a proactive approach to task management and customer service.<br>
Proven ability to communicate complex information clearly to diverse audiences.<br>
Experience working effectively in a collaborative, team-oriented environment.</p>
<p>
Administrative experience involving study, analysis, and evaluation of admissions or academic program processes.<br>
One year of related experience in admissions, student services, or a comparable administrative support role is preferred.</p>
<p><b>
License / Certification</b></p>
<p>
Valid CA Driver's License</p>
<p><b>
Compensation and Benefits:</b></p>
<p>
The salary offered will take into account internal equity and experience among other factors.</p>
<p>
Anticipated hiring range is: minimum $5,083 - $5,274 per month.</p>
<p>
CSU Classification Range is: minimum $5,083 - $7,228 per month.</p>
<p>
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.</p>
<p><b>
Position Information:</b></p>
<p>
Work status: Full-time/Exempt/Probationary</p>
<p><b>
Academic year schedule: Monday through Friday (8:00 am &ndash; 5:00 pm), some evenings/weekends.</b></p>
<p><b>
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.</b></p>
<p>
The application deadline is: Thursday, April 2, 2026</p>
<p>
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.</p>
<p>
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).</p>
<p>
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).</p>
<p><b>
Education Code 89521 Requirements</b>: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant&rsquo;s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.</p>
<p><b>
Conditions of Employment
</b></p><p><b>Background Check
</b></p><p>Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.</p>
<p><b>
Drivers License Check
</b></p><p>Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.</p>
<p><b>
Mandated Reporter
</b></p><p>The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.</p>
<p><b>
I-9</b></p>
<p>
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.</p>
<p><b>
Statement of Commitment to Diversity</b></p>
<p>
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.</p>
<p>
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity &amp; Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion</p>
<p><b>
Closing Statement:</b></p>
<p><b>
Reasonable Accommodation</b></p>
<p>
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.</p>
<p><b>
Smoking</b></p>
<p>
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.</p>
<p><b>
Clery Act</b></p>
<p>
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act</p>
</div>
<p><b>Advertised:</b> 19 Mar 2026 Pacific Daylight Time<br>
<b>Applications close:</b> 02 Apr 2026 Pacific Daylight Time</p></div><p></p>

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