student success advisor

The Sullivan University System

<div>Description:
<p><b>
Look No Further, Your Career Starts Here!</b></p><p><br>
Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees.</p><p><i>
Join us if you want:</i></p><ul><li>
Internal Mobility</li><li>
The Opportunity to Make a Difference in the Lives of our Students</li><li>
Professional Training and Development</li><li>
Individual Coaching</li><li>
A Diverse and Positive Work Environment</li><li>
To Support Local Charities through the Sullivan Cares Program</li></ul><p><b>
What Can We Offer YOU?</b></p><ul><li>
90% Tuition Discount through the Master&rsquo;s degree level for the employee and 40% dependent discount after 1 year of employment (dependent discount increases to 90% after 3 years)</li><li>
A Generous Benefits Package with Medical, Dental, Vision, Life, AD&amp;D, Long-Term Care, Short Term Care, Auto, and Home Insurance.</li><li>
401K</li><li>
Competitive Salary</li><li>
11 Paid Holidays</li><li>
Paid Vacation and Sick Time</li><li>
Paid Volunteer Time</li><li>
Employee Referral Bonus</li><li>
Employee Discounts at Local Restaurants and Venues</li><li>
Comprehensive Wellness Program</li></ul><p>
We are currently looking for a full-time Student Success Advisor. The Student Success Advisor provides superior customer service and performs a variety of tasks that support the Student Success Center and the needs of students. From the time they commit to the university until they graduate, the Student Success Advisor is focused on managing the student relationship and improving the overall student experience.</p><p><b>
Hours for this position include two 9 am-6 pm days, two 10 am-7 pm days, 8 am-4:30 pm on Fridays, and occasional Saturdays from 9 am-1 pm</b></p><p><b>
Responsibilities of the position include:</b></p><ul><li>
Provides positive customer service to students, faculty, and staff.</li><li>
Monitors an assigned student population based on the established university scheduling cohort.</li><li>
Helps to ensure students stay on track for graduation by projecting student scheduling needs in future terms.</li><li>
Assists students with developing an understanding of university policies and procedures.</li><li>
Maintains knowledge of current academic program offerings and course requirements.</li><li>
Assists in the development and implementation of proactive, on-going retention and outreach campaigns and recovery efforts.</li><li>
Processes and maintains accurate documentation in Student Information System.</li><li>
Researches and stays up to date regarding barriers that impact student success.</li><li>
Collaborates with the Director of Student Success and the Office of the Provost to implement updated models and outreach initiatives.</li><li>
Works collaboratively with Financial Planning, Bursar, and Registrar Offices regarding student withdrawal requests and/or financial related questions. Strictly adheres to compliance efforts surrounding withdrawal requests.</li><li>
Coordinates with stakeholder departments regarding reentry initiatives.</li><li>
Facilitates and advises students how to change their major or concentration.</li><li>
Assesses academic difficulties, develops appropriate remedies, and evaluates effectiveness of student welfare and retention concerns.</li><li>
Performs phone, text, and e-mail related campaigns throughout the term.</li><li>
Conducts strategic interventions for students at-risk. Interventions include emails, phone calls, and other technological means to contact students.</li><li>
Develops and maintains close working relationships with faculty and other administrators for the purpose of collaborative efforts for student success.</li><li>
Complies with the Family Educational Rights and Privacy Act (FERPA) and other applicable laws and regulations to ensure the integrity of student academic records.</li><li>
Connects students with on-campus student services, tutoring programs, mentors, and other programs designed to help them reach graduation.</li><li>
Collaborates with Student Services to identifies external resources that assist students with overcoming obstacles to continuing their education.</li><li>
Assists with course work questions, where possible, including assistance with the Learning Management System.</li><li>
Attends commencement ceremonies.</li><li>
Participates in registration and orientation activities.</li><li>
Performs other duties as assigned.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s Degree preferred.</li><li>
An equivalent combination of education and work experience may be considered.</li><li>
Ability to maintain a flexible schedule, including nights and weekends.</li><li>
Familiarity with transcript evaluation.</li><li>
Ability to coordinate multiple deadlines simultaneously and efficiently while meeting required deadlines.</li><li>
Ability to work collaboratively with others.</li><li>
Must possess excellent customer service, communication, organizational, and interpersonal skills.</li><li>
Ability to function efficiently in a fast-paced work environment.</li><li>
Must be able to sit and stand for extended periods of time.</li></ul><p>
This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible.</p><p>
The Sullivan University System is an Equal Opportunity Employer.</p></div>

Student Success Advisor

Florida State University

<div><div><div><h2 class="jobSectionHeader"><b>Department</b></h2><div><br>
<div><div>
</div><p>Center for Academic Retention &amp; Enhancement</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div></div><div><ul><li>Provides one-on-one academic advising for participants in the areas of college transition and course selection; Conduct &amp; coordinate small group workshops on select academic support topics for participants; Develops graduation plans for students using FSU academic policies, student needs assessment, and student records. Collaborates with the Student Persistent Specialist on Academic Improvement Plan (AIP) process for targeted students on academic warning or probation; Monitors and records student internal and external advising attendance; Monitors student course enrollment and provides early alerts to staff on non-enrolled students.</li><li>
Assists with data gathering, analyzing, and evaluation for program effectiveness and development. Responsible for coordinating student database information. Assists with completion for the Annual Performance Report.</li><li>
Establishes/maintains peer study group network; assist with mid-semester progress reporting process, and updates student files; Assists with connecting students to individual and group tutoring sessions and generates reports on student participation; Organize educational trips, grad school visits, and wellness workshops.</li><li>
Supports recruitment efforts to identify eligible students to participate in the program.</li><li>
Attend training sessions to ensure knowledge of current practices, compliance with federal regulation and effectual program implementation.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<div>
<div></div><div><ul><li>A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)</li><li>
A valid State of Florida or Georgia Driver&rsquo;s License or the ability to obtain prior to hire.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<div>
<div></div><div><ul><li>Knowledge of University rules and regulations.</li><li>
Prior customer service experience and /or experience working with students in an educational setting.</li><li>
Ability to extract complex academic information from various sources and maintain confidentiality.</li><li>
Experience and/or working knowledge of student advising, counseling, or working one-on-one with people in a professional or academic setting.</li><li>
Creative problem-solving skills.</li><li>
Master&rsquo;s degree is preferred.</li><li>
Computer skills to include experience with Microsoft Office and web-based applications.</li><li>
Ability to interpret and explain policies, procedures, goals, and objectives to students, parents, faculty, and staff.</li><li>
Ability to prioritize, organize, and perform multiple work assignments simultaneously with minimal to moderate supervision.</li><li>
Ability to deal with people in a calm, confident manner and with complete objectivity.</li><li>
Ability to establish and maintain effective working relationships with students, parents, supervisors, and interdepartmental personnel.</li><li>
Attention to detail with a high standard of integrity.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Contact Info</b></h2><div><br>
<div><div>
</div><p>Dr. Frank Campos - fcampos@fsu.edu</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
University Information</b></h2><div><br>
<div><div>
</div><p>One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there&rsquo;s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow&rsquo;s news!<br>
<br>
Learn more about our university and campuses.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Anticipated Salary Range</b></h2><div><br>
<div><div>
</div><p>Starting at $44,056, commensurate with education and experience.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
FSU Total Rewards</b></h2><div><br>
<div><div>
</div><p>FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.<br>
<br>
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
How To Apply</b></h2><div><br>
<div><div>
</div><p>If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU &gt; Self Service.<br>
<br>
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Considerations</b></h2><div><br>
<div><div>
</div><p>This is an A&amp;P position.</p><p>
This position requires successful completion of a criminal history background check.</p><p>
This position is being advertised as open until filled.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>FSU is an Equal Employment Opportunity Employer.</p></div></div></div></div></div>

Student Success Advisor – SCOPE

California Institute of Applied Technology

<p><b>Work from Home (WFH)</b> - <i><b>Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts</b></i><br/></p><p><b>CIAT Location:</b> San Diego, CA and Albuquerque, NM<br/></p><p><b>Division:</b> Bootcamp<br/></p><p><b>Reports to:</b> Student Success Manager<br/></p><p><b>Status: </b>Non-exempt<br/></p><p><b>Employment Type:</b> Full-time<br/></p><p><b>Summary</b><br/></p><p>The Student Success Advisor, Bootcamp Division is responsible for delivering high-touch, end-to-end support to students enrolled in accelerated certification bootcamps, ensuring they stay engaged, on track, and prepared for successful course completion and certification outcomes. This role will support new student onboarding, attendance monitoring, and student communication. The advisor works closely with the multiple CIAT departments to resolve student issues, maintain accurate records, and continuously improve the bootcamp experience through feedback collection and reporting.<br/></p><p><b>Responsibilities: Compliance &amp; Records Management</b><br/></p><ul><li>Interacts with a high volume of bootcamp students via phone, email, live chat, events, and/or other communication channels from post enrollment through certification success in CIAT&rsquo;s bootcamp programs</li><li>Provide positive motivation, nurturing, and support to improve student satisfaction and retention</li><li>Collect and organize all required enrollment documentation as set forth by governing agencies and institutional policies</li><li>Ensure data integrity of all student records to maintain 100% adherence to compliance requirements</li><li>Participate in document collection for avocational professional development students required for compliance audits</li><li>Facilitate course changes, start date changes, and enrollment cancelation requests</li><li>Monitor and support bootcamp payment verification, enrollment documentation collection, and registration processing</li></ul><p><b>Responsibilities: Student Engagement &amp; Success:</b><br/></p><ul><li>Support the certification exam tracking and reporting processes and provide encouragement and resources to help students pass certification exams</li><li>Conduct new bootcamp enrollment welcome calls to support new professional development student cohorts starting their course</li><li>Support CIAT specialized alumni invitations to participate in complimentary bootcamps</li><li>Follow up with bootcamp participants to encourage increased survey participation</li><li>Collaborate closely with CIAT internal departments including Admissions, Marketing, Student Services, Career Services, Education, and IT to support end-to-end student success</li><li>Documents all interactions with prospective students within institutional information systems with proficiency and accuracy in creating, maintaining, and updating student records</li><li>Works with a sense of urgency, while engaging and listening to others</li><li>Exhibits a high degree of flexibility in adapting to a rapidly changing environment</li><li>Adhere to CIAT&rsquo;s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met</li><li>Follow communication guidelines to ensure high levels of customer satisfaction and professionalism</li><li>Embody CIAT&rsquo;s mission, vision, purpose and values</li></ul><p><b>Requirements:</b><br/></p><ul><li>High School Diploma or GED and general knowledge of the higher education industry</li><li>Bachelor&rsquo;s Degree in Business Administration, Education, or related concentration preferred</li><li>Minimum of 2 years of professional work experience in customer service, student success, or related field. Previous experience working in a higher education setting is preferred</li><li>Excellent organizational and communication skills and ability to inspire and motivate</li><li>Proficient skills in MS Office products, including Outlook, Word, Excel, PowerPoint, and MS project and ability to learn additional software products</li><li>Computer literate with a proven ability to learn and effectively use CRM, SIS, and LMS software</li><li>Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others</li><li>Possess a sincere interest in helping others achieve life goals</li><li>Takes a customer-service-oriented approach to recruiting and retaining students and collaborating with internal departments</li><li>Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture</li><li>Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives</li><li>Self-motivated with a strong work ethic; dedicated to quality, quantity, results and timeliness</li><li>Demonstrated ability to anticipate needs and exercise independent judgment</li><li>Excellent analytical skills, problem resolution skills and general business acumen</li><li>Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines</li><li>Flexible to work longer hours to meet deadlines, if needed</li><li>Reliable transportation to go on campus, attend seminars/trainings, if required</li><li>Team player with a positive, can-do attitude</li><li>Strong organizational skills with the proven ability to prioritize</li><li>Possess high ethical standards, being an example of professionalism to others</li><li>Ability to solve problems while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism</li><li>Must be able to embody CIAT&rsquo;s mission, vision, purpose and values</li></ul><p><b>Position Type and Expected Hours of Work</b><br/></p><p>Days and hours of work are Monday through Friday with schedule rotations of weekend and evening hours.<br/></p><p><b>Supervisory Responsibility</b><br/></p><p>This position has no supervisory responsibilities.<br/></p><p><b>Location</b><br/>This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.<br/></p><p><b>Values</b><br/></p><p>Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are demonstrated during business each day. Our values set expectations for how employees and managers interact with every person while representing the company.<br/></p><ul><li>We are <b>passionate </b>about education and student success.</li><li>We value <b>integrity </b>and <b>excellence </b>in our employees and students.</li><li>We treat ourselves and our students with <b>dignity </b>and <b>respect</b>.</li><li>We believe in and encourage <b>innovation </b>at our school to better help our students succeed.</li><li>We have a <b>customer centric </b>focus, and we want people highly committed to achieving goals, where our success equals student&rsquo;s success.</li><li>We are <b>accountable </b>for our actions, and if errors occur, we focus on preventing future errors and moving forward.</li><li>We have a <b>growth mindset</b>, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals.</li><li>We expect every employee to be an example of <b>conduct </b>and <b>professionalism</b>, being a role model to students and colleagues.</li><li>We commit to fostering an <b>inclusive</b> and supportive learning environment that respects the diversity of students&rsquo; backgrounds, experiences, and perspectives.</li><li>We foster <b>lifelong learning</b> and professional development.</li></ul><p><b>Physical Demands</b><br/></p><p>These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:<br/></p><ul><li>Essential functions of this role require sitting for extended periods of time</li><li>Ability to type, use a computer to search for information and input information while speaking on the phone is required</li><li>The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role</li><li>The employee will be required to compute simple to simple mathematical calculations as a normal part of this role</li><li>Must be able to lift, carry, and transport items up to 20 pounds and handle setup for various events as required</li></ul><p><b>Work Environment</b><br/></p><p>While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment, as the company will for employees working on campus.<br/></p><p>Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.<br/></p><p>The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.<br/></p><p>This remote work policy is designed to comply with all relevant local, state, and federal laws.<br/></p><p><b>When in the office</b><br/></p><p>When in the office, employees are expected to follow all workplace safety rules, security protocols, and professional conduct guidelines. They should maintain a clean and organized work area, be punctual, and actively engage in in-person meetings, collaboration, and training as scheduled. The in-office environment may involve occasional noise, shared workspaces, and use of common areas, and employees are expected to be respectful of others working nearby.<br/></p><p><b>AAP/EEO Statement</b><br/></p><p>California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br/></p><p>California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology employees to perform their job duties may result in discipline up to and including discharge.<br/></p><p><b>Other Duties</b><br/></p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.<br/></p><p><b>Salary Range</b><br/></p><p>The expected started starting salary for the Student Success Advisor - Bootcamp Division is $25.00-$28.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.<br/></p><p>#ZR<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: Remote<br/></p>

Student Success Advisor - Bootcamp Division

<div>
 Full-time Description
 <br/>
 <br/>
 <strong>
  Work from Home (WFH)
 </strong>
 -
 <em>
  <strong>
   Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  CIAT Location:
 </strong>
 San Diego, CA and Albuquerque, NM
 <br/>
 <br/>
 <strong>
  Division:
 </strong>
 Bootcamp
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Student Success Manager
 <br/>
 <br/>
 <strong>
  Status:
 </strong>
 Non-exempt
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The Student Success Advisor, Bootcamp Division is responsible for delivering high-touch, end-to-end support to students enrolled in accelerated certification bootcamps, ensuring they stay engaged, on track, and prepared for successful course completion and certification outcomes. This role will support new student onboarding, attendance monitoring, and student communication. The advisor works closely with the multiple CIAT departments to resolve student issues, maintain accurate records, and continuously improve the bootcamp experience through feedback collection and reporting.
 <br/>
 <br/>
 <strong>
  Responsibilities: Compliance &amp; Records Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interacts with a high volume of bootcamp students via phone, email, live chat, events, and/or other communication channels from post enrollment through certification success in CIAT?s bootcamp programs
  </li>
  <li>
   Provide positive motivation, nurturing, and support to improve student satisfaction and retention
  </li>
  <li>
   Collect and organize all required enrollment documentation as set forth by governing agencies and institutional policies
  </li>
  <li>
   Ensure data integrity of all student records to maintain 100% adherence to compliance requirements
  </li>
  <li>
   Participate in document collection for avocational professional development students required for compliance audits
  </li>
  <li>
   Facilitate course changes, start date changes, and enrollment cancelation requests
  </li>
  <li>
   Monitor and support bootcamp payment verification, enrollment documentation collection, and registration processing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities: Student Engagement &amp; Success:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the certification exam tracking and reporting processes and provide encouragement and resources to help students pass certification exams
  </li>
  <li>
   Conduct new bootcamp enrollment welcome calls to support new professional development student cohorts starting their course
  </li>
  <li>
   Support CIAT specialized alumni invitations to participate in complimentary bootcamps
  </li>
  <li>
   Follow up with bootcamp participants to encourage increased survey participation
  </li>
  <li>
   Collaborate closely with CIAT internal departments including Admissions, Marketing, Student Services, Career Services, Education, and IT to support end-to-end student success
  </li>
  <li>
   Documents all interactions with prospective students within institutional information systems with proficiency and accuracy in creating, maintaining, and updating student records
  </li>
  <li>
   Works with a sense of urgency, while engaging and listening to others
  </li>
  <li>
   Exhibits a high degree of flexibility in adapting to a rapidly changing environment
  </li>
  <li>
   Adhere to CIAT?s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
  </li>
  <li>
   Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
  </li>
  <li>
   Embody CIAT?s mission, vision, purpose and values
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma or GED and general knowledge of the higher education industry
  </li>
  <li>
   Bachelor?s Degree in Business Administration, Education, or related concentration preferred
  </li>
  <li>
   Minimum of 2 years of professional work experience in customer service, student success, or related field. Previous experience working in a higher education setting is preferred
  </li>
  <li>
   Excellent organizational and communication skills and ability to inspire and motivate
  </li>
  <li>
   Proficient skills in MS Office products, including Outlook, Word, Excel, PowerPoint, and MS project and ability to learn additional software products
  </li>
  <li>
   Computer literate with a proven ability to learn and effectively use CRM, SIS, and LMS software
  </li>
  <li>
   Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
  </li>
  <li>
   Possess a sincere interest in helping others achieve life goals
  </li>
  <li>
   Takes a customer-service-oriented approach to recruiting and retaining students and collaborating with internal departments
  </li>
  <li>
   Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
  </li>
  <li>
   Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives
  </li>
  <li>
   Self-motivated with a strong work ethic; dedicated to quality, quantity, results and timeliness
  </li>
  <li>
   Demonstrated ability to anticipate needs and exercise independent judgment
  </li>
  <li>
   Excellent analytical skills, problem resolution skills and general business acumen
  </li>
  <li>
   Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
  </li>
  <li>
   Flexible to work longer hours to meet deadlines, if needed
  </li>
  <li>
   Reliable transportation to go on campus, attend seminars/trainings, if required
  </li>
  <li>
   Team player with a positive, can-do attitude
  </li>
  <li>
   Strong organizational skills with the proven ability to prioritize
  </li>
  <li>
   Possess high ethical standards, being an example of professionalism to others
  </li>
  <li>
   Ability to solve problems while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism
  </li>
  <li>
   Must be able to embody CIAT?s mission, vision, purpose and values
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Type and Expected Hours of Work
  <br/>
  <br/>
 </strong>
 Days and hours of work are Monday through Friday with schedule rotations of weekend and evening hours.
 <br/>
 <br/>
 <strong>
  Supervisory Responsibility
  <br/>
  <br/>
 </strong>
 This position has no supervisory responsibilities.
 <br/>
 <br/>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.
 <br/>
 <br/>
 <strong>
  Values
  <br/>
  <br/>
 </strong>
 Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are demonstrated during business each day. Our values set expectations for how employees and managers interact with every person while representing the company.
 <br/>
 <br/>
 <ul>
  <li>
   We are passionate about education and student success.
  </li>
  <li>
   We value integrity and excellence in our employees and students.
  </li>
  <li>
   We treat ourselves and our students with dignity and respect.
  </li>
  <li>
   We believe in and encourage innovation at our school to better help our students succeed.
  </li>
  <li>
   We have a customer centric focus, and we want people highly committed to achieving goals, where our success equals student?s success.
  </li>
  <li>
   We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward.
  </li>
  <li>
   We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals.
  </li>
  <li>
   We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues.
  </li>
  <li>
   We commit to fostering an inclusive and supportive learning environment that respects the diversity of students? backgrounds, experiences, and perspectives.
  </li>
  <li>
   We foster lifelong learning and professional development.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:
 <br/>
 <br/>
 <ul>
  <li>
   Essential functions of this role require sitting for extended periods of time
  </li>
  <li>
   Ability to type, use a computer to search for information and input information while speaking on the phone is required
  </li>
  <li>
   The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
  </li>
  <li>
   The employee will be required to compute simple to simple mathematical calculations as a normal part of this role
  </li>
  <li>
   Must be able to lift, carry, and transport items up to 20 pounds and handle setup for various events as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment, as the company will for employees working on campus.
 <br/>
 <br/>
 Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.
 <br/>
 <br/>
 The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.
 <br/>
 <br/>
 This remote work policy is designed to comply with all relevant local, state, and federal laws.
 <br/>
 <br/>
 <strong>
  When in the office
  <br/>
  <br/>
 </strong>
 When in the office, employees are expected to follow all workplace safety rules, security protocols, and professional conduct guidelines. They should maintain a clean and organized work area, be punctual, and actively engage in in-person meetings, collaboration, and training as scheduled. The in-office environment may involve occasional noise, shared workspaces, and use of common areas, and employees are expected to be respectful of others working nearby.
 <br/>
 <br/>
 <strong>
  AAP/EEO Statement
  <br/>
  <br/>
 </strong>
 California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 <br/>
 <br/>
 California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology employees to perform their job duties may result in discipline up to and including discharge.
 <br/>
 <br/>
 <strong>
  Other Duties
  <br/>
  <br/>
 </strong>
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
 <br/>
 <br/>
 <strong>
  Salary Range
  <br/>
  <br/>
 </strong>
 The expected started starting salary for the Student Success Advisor - Bootcamp Division is $25.00-$28.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.
 <br/>
 <br/>
 #ZR
 <br/>
 <br/>
 Salary Description $25-$28 hourly/DOE
</div>


Spalding University

<div><p><b>Nursing Pathway Coordinator
</b></p><p><b>(Pre-licensure Nursing Student Success Advisor)</b></p><p></p><p><b>
JOB LOCATION:</b></p><p><b>
Fully Remote</b></p><p><b>
Hybrid (Some remote work some on campus work)</b></p><p><b>
X On Campus</b></p><p>
The Nursing Pathway coordinator is responsible for managing the nursing pathways for pre-licensure BSN. This role will help the expansion and diversification of Spalding University's nursing student population and geographical reach. This position follows students in the pathway from initial admission to the university to admission to the nursing program thus requires advising and creating course schedule planners for the students. The pathway coordinator works closely with the School of Nursing, the Admissions Office, and offices across campus to support the progression of pre-licensure students into the professional licensure nursing programs, such as traditional and accelerated second degree.
</p><p>Salary/Hourly wage for this position is $50,000 yearly with a comprehensive benefits package which includes medical coverage, 403b, 23 Paid Time Off days, 21 Holidays, tuition remission, travel reimbursement, cellphone allowance, and much more. This position is funded by a Department of Labor grant and position may be contingent on continued grant funding.
</p><p>This position requires a Bachelor&rsquo;s degree and experience working in a higher education setting.
</p><p>Reports to: Director of Academic Advising and Student Success</p><ul><li><b>
INTERRELATIONS</b><br>
Regular or daily contact with Chair of Nursing and BSN Director, the Admissions office, faculty, staff, and students.</li><li>
The position requires monthly reporting to SpaldingPATH Director.
</li><li>Must have an appreciation and respect for diverse populations.
</li></ul><p></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p><b>
Using a proactive and holistic approach, the Nursing Pathway Coordinator will assist students in their course progression, planning, and preparation for the professional licensure nursing programs.
</b></p><ul><li>Act as liaison with Admissions, Marketing, and Nursing Faculty to address concerns, student needs, and share data.</li><li>
Provides monthly or quarterly reports to Pathway quarterly meetings as required by the grant.
</li><li>Accompany Admissions on recruitment events as requested.</li><li>
May require occasional weekends or evenings for informational events (BeSU, Open House, etc)</li><li>
Established contact with each student admitted to Spalding University interested in BSN nursing degree (Accelerated Second Degree or traditional nursing programs). Complete progression pathways for each student, conduct consistent contact with students in pathway and advise students along the pathway</li><li>
Advise students individually regarding academic core and/or department requirements, appropriate class selection, academic policies and procedures, and campus resources.</li><li>
Assist students from point of enrollment to the start of Nursing classes in meeting requirements for admission into upper-division nursing program, utilizing tools such as Slate.</li><li>
Refer students to campus resources and conduct follow-up as needed.</li><li>
Reduce student stop-out gap by communicating with Student and Academic Success staff on barriers to student success and providing students with timely interventions if/when they encounter barriers.</li><li>
Provide advising for prospective transfer students regarding program requirements and graduation requirements. Identify students who are prepared to make application to the upper-division of the School of Nursing, and assist the SON with compiling materials for admissions review.
</li></ul><p></p><p><b>SKILLS AND EDUCATIONAL REQUIREMENTS</b></p><ul><li>
Organizational, communication, and follow upskills combined with a strong work ethic and a goal-oriented, self-motivated approach toward achieving consistent results.</li><li>
Strong written and verbal communication skills</li><li>
Strong interpersonal skills and the ability to establish rapport and relationships with multiple constituents</li><li>
Computer skills including proficiency with the Microsoft Office Suite, as well as experience using customer relationship management systems (CRM) and the ability to learn new systems quickly</li><li>
Excellent communication and listening abilities: persuasive and negotiation skills, strong professional writing, public speaking, interpersonal and public relations skills</li><li>
Experience creating promotional marketing material is a plus</li><li>
1-3 years&rsquo; advising experience required</li><li>
1-3 years&rsquo; experience in recruitment, admissions, or higher education</li><li>
Academic platforms (Slate, Colleague, etc.) experience preferred)
</li></ul><p></p><p><b>PHYSICAL DEMANDS AND WORKING ENVIRONMENT </b>Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends.</p><p><b>
CONTACT</b></p><p><b>
All applications are made through the Paycom Applicant Tracking System.</b></p><p>
</p><p><b>ABOUT SPALDING UNIVERSITY:</b></p><p>
Spalding University offers a comprehensive package including medical, dental, vision, Spalding matching contribution up to 5% to your 403b/Roth retirement plan, generous Paid Time Off program, Parental Leave, paid holidays, paid life insurance and long-term disability, paid time for volunteering, and more.</p><p>
Situated in the heart of downtown Louisville, Kentucky&rsquo;s largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2,000 students at the bachelors&rsquo;, master&rsquo;s and doctoral levels, providing real-world learning in liberal and professional studies.</p><p>
Faculty, staff and students are united by the institutional mission: <b><i>Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.</i></b></p><p>
With a focus on service and leadership, Spalding offers all students a mission-driven connection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student. In addition, our unique 8-week class delivery format affords students scheduling flexibility amidst other life responsibilities.</p><p>
Spalding aspires to become the first choice for students of compassion and service. Celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary collaborations, and acclaimed for contributions to the community.
</p><p>Spalding University is an Equal Employment Opportunity employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University&rsquo;s policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a criminal background check.</p></div>

Nursing Pathway Coordinator (Pre-licensure Nursing Student Success Advisor)

Northern Kentucky University

<div></div><div><div>The Adult and Transfer Advisor recruits, counsels, advises, and supports prospective adult learners and transfer students as they explore postsecondary options and transition to NKU. The role blends recruitment with holistic, proactive academic advising to improve access, enrollment, yield, retention, and overall student success. This position provides accurate and concise transfer information to help students navigate admissions, academic pathways, and university resources.<br>
<br>
The Adult and Transfer Advisor serves as a liaison to campus partners, community colleges, and adult‑serving organizations; provides guidance on admissions, transfer pathways, and academic planning; and maintains accurate student records and data. This position works closely with the Assistant Director of the Adult &amp; Transfer Center, University Registrar, and key university partners to foster student success and advance NKU&rsquo;s commitment to serving adult and transfer learners.</div>
Primary Responsibilities
<div><b>Recruitment &amp; Outreach for Adult and Transfer Students</b></div><ul>
<li>Recruit adult and transfer students through on‑campus, off‑campus, virtual, and community‑based events.</li>
<li>Develop and maintain relationships with community colleges, adult‑education centers, and organizations serving adult learners.</li>
<li>Represent NKU at transfer fairs, community college events, and adult‑focused outreach programs.</li>
<li>Provide individualized pre‑admissions counseling to prospective adult and transfer students</li>
<li>Update presentations, advising materials, and recruitment content.</li></ul><p></p><div><br>
</div><div><b>
Academic Advising for Adult &amp; Transfer Students</b></div><ul>
<li>Provide holistic academic advising to prospective and newly admitted non-degree adult and transfer students. &middot;</li>
<li>Explain admissions requirements, articulation agreements, transfer evaluation processes, and academic pathways. &middot;</li>
<li>Guide students in making informed academic decisions and connecting to campus resources.</li>
</ul><div>
<br>
<b>Application Processing/Admissions, Data, Systems and Documentation</b>
</div><ul><li>Review, process and admit applications for adult and transfer students. &middot;</li>
<li>Ensure accuracy of student data and adherence to admissions policies. &middot;</li>
<li>Maintain accurate student records and advising documentation. &middot;</li>
<li>Use CRM and student‑success systems including EAB Navigate, SAP, Slate, Workday, Perceptive Content, Canvas, TEDS, and Advisor UI.</li>
</ul><div>
<br>
<b>Retention, Student Intervention, and Assessment (Student Success)</b>
</div><ul><li>Serve as a liaison to NKU departments such as Registrar, Financial Assistance, Learning Plus, and academic colleges.</li>
<li>Work closely with community college advisors, faculty, and staff to streamline transfer processes and support shared students.</li>
<li>Conduct proactive outreach and retention interventions for at‑risk or transitioning students.</li>
</ul><div>
<br>
<b>Orientation, Programming and Student Engagement</b>
</div><ul><li>Assist with Transfer Orientation, onboarding programs, and adult/transfer learner transition events. &middot;</li>
<li>Support coordination of visit opportunities, transfer initiatives, and student‑success programs across units</li>
</ul><div>
<br>
<b>Committees and Professional Service</b>
</div><ul><li>Serve on campus committees (e.g., Academic Advising Council) and participate in university-wide initiatives that promote student success.</li></ul>
Qualifications
<div><b>Minimum Qualifications:</b></div><ul>
<li>Bachelor&rsquo;s degree in a related field required; Master&rsquo;s degree strongly preferred.</li>
<li>Minimum of two years of experience advising undergraduate students or providing comparable student support services (e.g., academic advising, admissions, tutoring, coaching, student success initiatives, residential life, or financial aid).</li>
<li>Demonstrated ability to support and communicate effectively with students who have different learning needs, life circumstances, and educational goals.</li><br>
<p></p>
</ul><div>
<br>
<b>Required Skills and Competencies:</b>
</div><ul><li>Strong organizational, interpersonal, and communication skills.</li>
<li>Ability to work collaboratively as part of a team and manage multiple priorities in a fast‑paced environment.</li>
<li>Ability to build strong professional relationships and exercise sound judgment in working with students, faculty, and staff.</li>
<li>Proficiency with Microsoft Office applications.</li>
</ul><div>
<br>
<b>Preferred Qualifications:</b>
</div><ul><li>Familiarity with SAP, EAB Navigate, Slate, and Workday.</li></ul>
Minimum Education Bachelor's Degree Preferred Education Master's Degree Minimum Experience 2 years Salary Minimum $40,307 Pay Grade S69</div>

Adult and Transfer Advisor

Colorado Mesa University

<div><div><b>TRIO Program Advisor, First Gen Support Center</b></div><br>
<b>
Full Time</b><br>
<b>JR100062</b><br>
<br>
<b>ANNOUNCMENT OF POSITION VACANCY</b><br>
<br>
<b>FLSA Status:
</b><br>
United States of America (Exempt)<br>
<br>
<b>Compensation:
</b><br>
$49,000.00-50,000.00<br>
Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!<br>
<br>
<b>SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE</b><br>
<br>
At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It's this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea.<br>
<br>
From this place of humility and courage, we've built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement.<br>
<br>
Inspired by the soul of the West-the spirit that our region embodies-we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.<br>
<br>
<b>Colorado Mesa University Core Values</b><br>
<b>Love - </b>Extending oneself for nurturing the growth of self and others<br>
<b>Dignity - </b>Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill<br>
<b>Courage - </b>Taking risks in the pursuit of new possibilities<br>
<b>Humility - </b>Suspending one's ego and pride to recognize that no idea is perfect and being open to the input of others<br>
<b>Resiliency - </b>Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity<br>
<b>Curiosity - </b>Cultivating awe and exploring the unknown<br>
<b>Power - </b>The strength to act collaboratively with individual agency to achieve our goals<br>
<br>
<b>SECTION II - THE SEAT</b><br>
<br>
At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well-being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the &quot;right seats&quot; in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats.<br>
<br>
OVERVIEW AND SCOPE OF TEAM AND/OR TASKS
<br>
<br>
The TRIO Program Advisor plays a vital role in CMU's First Gen+ Support Center and TRIO Student Support Services Program (SSS), supporting a caseload of first-generation, low-income, and/or students with disabilities. This federally funded program is designed to improve retention, academic performance, and graduation rates of its participants through comprehensive, holistic, and proactive support services.
<br>
<br>
Working under the guidance of the Director of TRIO Collegiate Programs, the Advisor helps students develop individualized educational plans, navigate college systems, and access campus and community resources. The Advisor collaborates with campus partners and contributes to the success of the First Gen+ Support Center's mission and team.
<br>
<br>
Utilizing a case management system and Appreciative Advising framework, TRIO Advisors provide holistic and student-centered advising on multiple aspects of student success, such as academic advising and registration, financial literacy, financial aid, personal wellness, and student success skills. TRIO Advisors support and empower students from a wide variety of backgrounds and are expected to maintain a high level of customer service with all interactions.<br>
<br>
<b>OVERVIEW AND ROLE SCOPE OF TEAM AND/OR TASKS</b><br>
<br>
<b>Advising &amp; Student Support Tasks</b>
<br>
<ul><li>Provide academic advising and coaching to a caseload of TRIO-eligible students.
<br>
</li><li>Develop and monitor individual &quot;academic snapshots and action plans.&quot;
<br>
</li><li>Coordinate and track services including academic and financial aid counseling, graduate program advising and post-grad plans, disability accommodations, tutoring, financial literacy, and course registration.
<br>
</li><li>Provide proactive interventions and success coaching to encourage academic standing, retention, and graduation.
<br>
</li><li>Assist students with career exploration and post-graduation planning.
<br>
</li><li>Maintain accurate and timely documentation of student engagement, contact notes, and outcomes in accordance with federal and institutional policies.
<br>
</li><li>Foster a warm, inclusive, and welcoming environment that helps students thrive.
<br>
</li>Cultivate meaningful and productive relationships with students, staff, and leaders by initiating critical conversations, having a visible presence, and maintaining regular communication.<br>
<li>
<br>
</li></ul><br>
<br>
<b>Programming &amp; Events Tasks
</b><br>
<ul><li>Support and facilitate workshops, travel opportunities, and enrichment activities in collaboration with the Engagement Specialist.
<br>
</li><li>Participate in First-Gen+ events such as National TRIO Day, First-Gen Week, beginning of semester kick offs, end of semester celebrations, and various campus events where program outreach can occur.
<br>
</li><li>Help develop and present programming on financial literacy, academic skills, graduate school preparation, post-graduation options and career readiness, personal/professional development, and student wellness.
<br>
</li>Collaborate in evaluation of TRIO programming and support changes based on outcomes.<br>
<li>
<br>
</li></ul><br>
<br>
<b>Individuals in this seat support the following teams:
</b><br>
<ul><li>First-Gen+ Support Center Department - Advisors support the Director of the First-Gen+ Support Center, Program Coordinators, and department operations.
<br>
</li><li>Enrollment Management - Advisors support the overall efforts of the Enrollment Management team regarding student success, enrollment, and retention.
<br>
</li><li>Regularly collaborate with university partner offices, such as IRIS Advisors, Financial Aid, Educational Access Services, Student Wellness Center, Student Services, Registrar, and Student Accounts.
<br>
</li><li>Serve as a representative of CMU's TRIO programs at occasional regional/national TRIO association meetings.
<br>
</li>Maintain compliance with U.S. Department of Education regulations and CMU standards.<br>
<li>
<br>
</li></ul><br>
<br>
<b>Leadership, Management, and Accountability (LMA) Responsibilities
</b><br>
<ul><li>Does not directly supervise staff but may collaborate with student mentors and student employees.
<br>
</li><li>Must manage multiple priorities and use sound judgment in advising underserved student populations.
<br>
</li><li>Accountable for achieving federal program benchmarks related to persistence, academic performance, and graduation.<b><br>
</b><br>
</li></ul><br>
<br>
<b>Individuals in this seat are required to:
</b><br>
<ul><li>Demonstrate a high level of discretion and professional judgment in actively assessing and advising students from all backgrounds on key aspects of student success, such as academic advising and registration, student finances, personal wellness, and student success skills.
<br>
</li>Interpret and apply institutional policies, procedures, and regulations related to academic, financial, and student support programs. As well as federal regulations of the TRIO program.<br>
<li>
<br>
</li></ul><br>
<br>
Other duties may be assigned as needed by our business.
<br>
<br>
<b>CAPACITY REQUIREMENTS
</b><br>
<ul><li>Excellent communication, active listening, and relationship-building skills
<br>
</li><li>Cultural competence and a strong commitment to supporting diverse and underserved students
<br>
</li><li>Discretion in handling sensitive issues and maintaining student confidentiality in compliance with FERPA
<br>
</li><li>Strong organizational skills with the ability to manage time, priorities, and multiple responsibilities
<br>
</li><li>Proficiency with student systems and the ability to learn new technologies and policies quickly
<br>
</li><li>Ability to thrive in a dynamic, high-demand environment with emotional intelligence and sound judgment
<br>
</li><li>Commitment to student-centered service and the Appreciative Advising approach
<br>
</li><li>Skill in presenting complex information clearly to students, families, and campus partners
<br>
</li><li>Ability to develop and deliver engaging programming to a range of audiences
<br>
</li><li>Effective collaborator with the ability to navigate difficult conversations and support strategic decision-making
<br>
</li>Embraces change, innovation, and continuous improvement<br>
<li>
<br>
</li></ul><br>
<br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability.
</b><br>
<br>
Required Qualifications:
<br>
<ul><li>Bachelor's degree from an accredited four-year college or university in education, psychology, counseling, social work, or related field
<br>
</li><li>One to two years of experience in higher education, counseling, or similar settings
<br>
</li><li>Experience working with diverse student populations, especially first-generation, low-income, academically underprepared and/or groups that are underrepresented in higher education.
<br>
</li><li>Experience in customer service, academic advising, success coaching, college classroom teaching and/or counseling/social work.
<br>
</li>Strong interpersonal skills, sound judgment, and the ability to work independently as well as be a team player.<br>
<li>
<br>
</li></ul><br>
Preferred Qualifications:
<br>
<ul><li>Experience in First Year Experience, goal setting, financial literacy, and graduate school/career planning
<br>
</li><li>Background in TRIO or a similar support program
<br>
</li><li>Strong record-keeping and outcome documentation experience
<br>
</li>Strong computer skills. Proficiency with Microsoft 365, Student Access, Banner, Slate, or other CRM systems<br>
<li>
<br>
</li></ul><br>
<br>
<b>HOW TO APPLY: </b>Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:<br>
<ul><li>
Cover letter<br>
</li><li>
Resume<br>
</li><li>
Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be required upon hire)</li></ul><br>
Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education.<br>
<br>
Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body. Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and the type of accommodation needed.</div>

TRIO Program Advisor, First Gen Support Center

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