summer library assistant

Town of Chapel Hill

JOB
 We are looking to hire 2-3 employees as Summer Library Assistants to provide an outstanding library experience for our community during the library’s busiest season. These are part-time, seasonal positions, with candidates working 12-18 hours/week during the months of May-August 2026.Interviews for this position will be held (virtually) in April.Do you enjoy providing top-notch customer service?Do you love connecting people with great books, programs, and services?Does the idea of creating a welcoming atmosphere for our community excite you?The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.Who we're looking for: You are friendly, engaging, and optimistic; working with the public is one of your favorite things.You love books and are comfortable recommending all kinds of books to all kinds of people.You are a team player who thinks quickly on your feet.You are comfortable using, troubleshooting, and assisting in the use of computing devices; including desktop, mobile, and emerging technologies.This is a temporary appointment from April 27 – August 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026. We are also hiring a Part-Time Seasonal Library Assistant for our Youth & Family division. (15-20 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.
 
EXAMPLE OF DUTIES
 Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions & resolving problems, communicate effectively.Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.Complete other tasks as required.Do you supervise or not?No.What are the physical demands?The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.Where and how do you work?This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.
 
SUPPLEMENTAL INFORMATION
 What are the safety considerations for this job?You may be randomly drug tested while on the job. You will be subject to the Safe Driving and Accident Policy.Here is other information you should know about the position: A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.

Part-Time Seasonal Library Assistant – Adult Services

Town of Chapel Hill, NC

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div>
<div>We are looking to hire 2-3 employees as Summer Library Assistants to provide an outstanding library experience for our community during the library&rsquo;s busiest season. These are part-time, seasonal positions, with candidates working 12-18 hours/week during the months of May-August 2026.
Interviews for this position will be held (virtually) in April.<ul><li>
Do you enjoy providing top-notch customer service?</li><li>
Do you love connecting people with great books, programs, and services?</li><li>
Does the idea of creating a welcoming atmosphere for our community excite you?</li></ul>
The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.
Who we're looking for:<ul><li>
You are friendly, engaging, and optimistic; working with the public is one of your favorite things.</li><li>
You love books and are comfortable recommending all kinds of books to all kinds of people.</li><li>
You are a team player who thinks quickly on your feet.</li><li>
You are comfortable using, troubleshooting, and assisting in the use of computing devices; including desktop, mobile, and emerging technologies.</li></ul>
This is a temporary appointment from April 27 &ndash; August 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026.
We are also hiring a Part-Time Seasonal Library Assistant for our Youth &amp; Family division. (15-20 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.</div><div> 
THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.</div> 

<div><h2 class="jobSectionHeader">Essential Functions</h2></div>
<div><ul><li>Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions &amp; resolving problems, communicate effectively.</li><li>
Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.</li><li>
Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.</li><li>
Complete other tasks as required.</li></ul>
Do you supervise or not?
No.
What are the physical demands?
The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.
Where and how do you work?
This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.</div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>What do you need to know to do this job effectively?
Knowledge of:<ul><li>
Town and Library policies and procedures.</li><li>
Library materials and availability.</li><li>
Online resources</li><li>
Patron and item records in library databases</li></ul>
Ability to:<ul><li>
Positively interact with a diverse clientele.</li><li>
Interpret and communicate library policies and procedures.</li><li>
Accomplish detail-oriented tasks.</li><li>
Use web-based software systems</li><li>
Use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools</li><li>
Solve problems and make sound decisions</li><li>
Establish and maintain effective working relationships with coworkers and customers</li><li>
Communicate effectively orally and in writing</li><li>
Model behavior that is consistent with our values of RESPECT</li></ul>
What is education and/or experience do you need to be considered for this job?
Education:
A bachelor's degree in a related field is required.
Experience:
A minimum of 1 year of experience in a customer service environment is required. Library or bookstore experience preferred.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>What are the safety considerations for this job?<ul><li>
You may be randomly drug tested while on the job.</li><li>
You will be subject to the Safe Driving and Accident Policy.</li></ul>
Here is other information you should know about the position:
A valid NC driver&rsquo;s license and the availability of private transportation or the ability to provide transportation between job sites is required.</div></div></div>

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div>
<div>We are looking to hire 2-3 employees as Summer Library Assistants, to help provide an outstanding library experience for our diverse community during the library&rsquo;s busiest season. These are part-time positions, with candidates working 15-20 hours/week during the months of May-August 2026.
Interviews for this position will be held (virtually) in early April.<ul><li>
Do you enjoy providing top-notch customer service?</li><li>
Do you love connecting kids and families with great books, programs, and services?</li><li>
Does the idea of creating a welcoming atmosphere for diverse populations excite you?</li></ul>
The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.
The Chapel Hill Public Library is a future-focused, user-centric organization, dedicated to the concept of continual improvement. We are guided by our Service Pledge to provide friendly, helpful, responsive, and engaged service to our community whenever and whyever they choose to visit us. 
Who we're looking for:<ul><li>
You are friendly, engaging, patient and optimistic. You enjoy working with the public and being of service.</li><li>
You love books and are comfortable recommending all kinds of books to all kinds of people.</li><li>
You are a team player who thinks quickly on your feet.</li><li>
You are comfortable using, troubleshooting, and assisting in the use of computing devices, including desktop, mobile, and emerging technologies.</li></ul>
This is a temporary appointment from April 27 - Aug 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026.
We are also hiring a Part-Time Seasonal Assistant for our Adult services division. (12-18 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.<div><div> 
THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.</div></div></div> 

<div><h2 class="jobSectionHeader">Essential Functions</h2></div>
<div><ul><li>Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions &amp; resolving problems, communicate effectively.</li><li>
Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.</li><li>
Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.</li><li>
Complete other tasks as required.</li></ul>
Do you supervise or not?
No.
What are the physical demands?
The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.
Where and how do you work?
This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.</div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>What do you need to know to do this job effectively?
Knowledge of:<ul><li>
Town and Library policies and procedures.</li><li>
Library materials and availability.</li><li>
Online resources</li><li>
Patron and item records in library databases</li></ul>
Ability to:<ul><li>
Positively interact with a diverse clientele.</li><li>
Interpret and communicate library policies and procedures.</li><li>
Accomplish detail-oriented tasks.</li><li>
Use web-based software systems</li><li>
Use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools</li><li>
Solve problems and make sound decisions</li><li>
Establish and maintain effective working relationships with coworkers and customers</li><li>
Communicate effectively orally and in writing</li><li>
Model behavior that is consistent with our values of RESPECT</li></ul>
What is education and/or experience do you need to be considered for this job?
Education:
A bachelor's degree in a related field is required.
Experience:
A minimum of 1 year of experience in a customer service environment is required. Library or bookstore experience preferred.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>What are the safety considerations for this job?<ul><li>
You may be randomly drug tested while on the job.</li><li>
You will be subject to the Safe Driving and Accident Policy.</li></ul>
Here is other information you should know about the position:
A valid NC driver&rsquo;s license and the availability of private transportation or the ability to provide transportation between job sites is required.</div></div></div>

Part-Time Seasonal Library Assistant – Youth & Family

JOB
 We are looking to hire 2-3 employees as Summer Library Assistants, to help provide an outstanding library experience for our diverse community during the library’s busiest season. These are part-time positions, with candidates working 15-20 hours/week during the months of May-August 2026. Interviews for this position will be held (virtually) in early April.Do you enjoy providing top-notch customer service?Do you love connecting kids and families with great books, programs, and services?Does the idea of creating a welcoming atmosphere for diverse populations excite you?The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive. The Chapel Hill Public Library is a future-focused, user-centric organization, dedicated to the concept of continual improvement. We are guided by our Service Pledge to provide friendly, helpful, responsive, and engaged service to our community whenever and whyever they choose to visit us.Who we're looking for: You are friendly, engaging, patient and optimistic. You enjoy working with the public and being of service.You love books and are comfortable recommending all kinds of books to all kinds of people.You are a team player who thinks quickly on your feet.You are comfortable using, troubleshooting, and assisting in the use of computing devices, including desktop, mobile, and emerging technologies.This is a temporary appointment from April 27 - Aug 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026. We are also hiring a Part-Time Seasonal Assistant for our Adult services division. (12-18 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.
 
EXAMPLE OF DUTIES
 Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions & resolving problems, communicate effectively.Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.Complete other tasks as required.Do you supervise or not?No.What are the physical demands?The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.Where and how do you work?This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.
 
SUPPLEMENTAL INFORMATION
 What are the safety considerations for this job?You may be randomly drug tested while on the job. You will be subject to the Safe Driving and Accident Policy.Here is other information you should know about the position: A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.

Chapel On The Hill

<div>
 
 Summary
 
 
 
 We are looking to hire 2-3 employees as Summer Library Assistants to provide an outstanding library experience for our community during the library&rsquo;s busiest season. These are part-time, seasonal positions, with candidates working 12-18 hours/week during the months of May-August 2026.
 
 
 Interviews for this position will be held (virtually) in April.
 
 
 <ul>
 <li>
 Do you enjoy providing top-notch customer service?
 </li>
 <li>
 Do you love connecting people with great books, programs, and services?
 </li>
 <li>
 Does the idea of creating a welcoming atmosphere for our community excite you?
 
 
 </li>
 </ul>
 The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.
 
 
 
 Who We're Looking For
 
 
 
 <ul>
 <li>
 You are friendly, engaging, and optimistic; working with the public is one of your favorite things.
 </li>
 <li>
 You love books and are comfortable recommending all kinds of books to all kinds of people.
 </li>
 <li>
 You are a team player who thinks quickly on your feet.
 </li>
 <li>
 You are comfortable using, troubleshooting, and assisting in the use of computing devices; including desktop, mobile, and emerging technologies.
 
 
 </li>
 </ul>
 This is a temporary appointment from April 27 &ndash; August 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026.
 
 
 We are also hiring a Part-Time Seasonal Library Assistant for our Youth &amp; Family division. (15-20 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.
 
 
 
 THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.
 
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions &amp; resolving problems, communicate effectively.
 </li>
 <li>
 Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.
 </li>
 <li>
 Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.
 </li>
 <li>
 Complete other tasks as required.
 
 
 </li>
 </ul>
 
 Do you supervise or not?
 
 
 
 No.
 
 
 
 What are the physical demands?
 
 
 
 The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.
 
 
 
 Where and how do you work?
 
 
 
 This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.
 
 
 
 Minimum Qualifications
 
 
 
 
 What do you need to know to do this job effectively?
 
 
 
 
 Knowledge Of
 
 
 
 <ul>
 <li>
 Town and Library policies and procedures.
 </li>
 <li>
 Library materials and availability.
 </li>
 <li>
 Online resources
 </li>
 <li>
 Patron and item records in library databases
 
 
 </li>
 </ul>
 
 Ability To
 
 
 
 <ul>
 <li>
 Positively interact with a diverse clientele.
 </li>
 <li>
 Interpret and communicate library policies and procedures.
 </li>
 <li>
 Accomplish detail-oriented tasks.
 </li>
 <li>
 Use web-based software systems
 </li>
 <li>
 Use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools
 </li>
 <li>
 Solve problems and make sound decisions
 </li>
 <li>
 Establish and maintain effective working relationships with coworkers and customers
 </li>
 <li>
 Communicate effectively orally and in writing
 </li>
 <li>
 Model behavior that is consistent with our values of RESPECT
 
 
 </li>
 </ul>
 
 What is education and/or experience do you need to be considered for this job?
 
 
 
 
 Education
 
 
 
 A bachelor's degree in a related field is required.
 
 
 
 Experience
 
 
 
 A minimum of 1 year of experience in a customer service environment is required. Library or bookstore experience preferred.
 
 
 Supplemental Information
 
 
 
 What are the safety considerations for this job?
 
 
 
 <ul>
 <li>
 You may be randomly drug tested while on the job.
 </li>
 <li>
 You will be subject to the Safe Driving and Accident Policy.
 
 
 </li>
 </ul>
 
 Here is other information you should know about the position:
 
 
 
 A valid NC driver&rsquo;s license and the availability of private transportation or the ability to provide transportation between job sites is required.
 
 
 The Town of Chapel Hill offers comprehensive and competitive benefits to regular full time and part time employees.
 
 
 
 Health and Dental Insurance
 
 
 
 Health and dental insurance are effective the first day of employment. The town will provide full-time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance.
 
 
 
 Retirement Health Savings Plan
 
 
 
 Employees hired after June 30, 2010, in a regular full-time or regular part- time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre-tax basis. The current contribution amount is 1%.
 
 
 
 Paid Time Off
 
 
 
 <ul>
 <li>
 Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service.
 </li>
 <li>
 Sick Leave: Employees in full or part time regular positions earn 12 days per year.
 </li>
 <li>
 Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care. This leave does not come from Employee's leave bank.
 </li>
 <li>
 Paid Holidays: There are 12 official Town holidays. Employees in full or part time regular positions are eligible for paid holiday time.
 </li>
 <li>
 Personal Leave: All employees in full or part time regular positions are granted 3 days of personal leave per year. This leave is non-cumulative
 
 
 </li>
 </ul>
 
 Local Government Retirement System
 
 
 
 All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.
 
 
 
 Supplemental Retirement Plans
 
 
 
 <ul>
 <li>
 NC 401(k)-The Town makes a contribution of 5% to the 401(k) for all regular full and part time employees. There is no employee match required. Employees have the option of making contributions on a pre or post tax basis. The plan is administered by Empower.
 </li>
 <li>
 457 Deferred Compensation Plan-Town of Chapel Hill employees have the option of making contributions to a 457. The Town does not make contributions to this plan. The plan is administered by MissionSquare.
 
 
 </li>
 </ul>
 
 Disability Insurance
 
 
 
 <ul>
 <li>
 Town Provided: The Town provides both short term and long term disability insurance to all regular full or part time employees. The plan will pay up to 50% of the employee's base income up to $462 per week for non-job related injuries.
 </li>
 <li>
 Voluntary Short Term Disability: Employees have the option of purchasing supplemental disability insurance. This plan will pay employees a maximum of 25% of their base weekly earnings up to $400.
 
 
 </li>
 </ul>
 
 Life Insurance
 
 
 
 The Town provides full and part time regular employees with an individual term life insurance policy. Employees have the option of purchasing additional life insurance for a small fee. Dependent life insurance is also available.
 
 
 
 Direct Deposit
 
 
 
 All employees hired after July 1, 2007 are required to have direct deposit.
 
 
 
 Other Benefits
 
 
 
 <ul>
 <li>
 Credit Union: Employees of the Town of Chapel Hill are eligible to open accounts at Civic Federal Credit Union.
 </li>
 <li>
 Parking is provided free of charge at or near worksites
 </li>
 <li>
 Annual longevity payment beginning with the 5th year of full or part time regular employment
 </li>
 <li>
 Tuition assistance is available upon completion of the initial probationary period
 </li>
 <li>
 Town has a Housing Assistance Program that assists employees secure housing in Town see the following https://www.chapelhillaffordablehousing.org/employee-housing
 
 
 </li>
 </ul>
 01
 
 
 Please share with us an example of a time when you provided superior customer service. Please be specific.
 
 
 02
 
 
 From the position description, what about the position interests you and how has your experience helped prepare you to succeed in this role?
 
 
 03
 
 
 Do you have 1 year of customer service experience in a library or a bookstore?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 04
 
 
 If yes, what is the name of the library/bookstore?
 
 
 05
 
 
 Are you available to work 1 weekend day and one evening shift (till 8pm) each week as part of your regular schedule?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 06
 
 
 Are you available to work Saturdays?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 07
 
 
 Are you available to work Sundays?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 08
 
 
 The hourly rate of pay for this position is $18.68 If offered the position, will you accept this hourly rate?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 </li>
 <li>
 Required Question
 </li>
 </ul>
</div>

<div>
 
 Summary
 
 
 
 We are looking to hire 2-3 employees as Summer Library Assistants, to help provide an outstanding library experience for our diverse community during the library&rsquo;s busiest season. These are part-time positions, with candidates working 15-20 hours/week during the months of May-August 2026.
 
 
 Interviews for this position will be held (virtually) in early April.
 
 
 <ul>
 <li>
 Do you enjoy providing top-notch customer service?
 </li>
 <li>
 Do you love connecting kids and families with great books, programs, and services?
 </li>
 <li>
 Does the idea of creating a welcoming atmosphere for diverse populations excite you?
 
 
 </li>
 </ul>
 The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive.
 
 
 The Chapel Hill Public Library is a future-focused, user-centric organization, dedicated to the concept of continual improvement. We are guided by our Service Pledge to provide friendly, helpful, responsive, and engaged service to our community whenever and whyever they choose to visit us.
 
 
 
 Who We're Looking For
 
 
 
 <ul>
 <li>
 You are friendly, engaging, patient and optimistic. You enjoy working with the public and being of service.
 </li>
 <li>
 You love books and are comfortable recommending all kinds of books to all kinds of people.
 </li>
 <li>
 You are a team player who thinks quickly on your feet.
 </li>
 <li>
 You are comfortable using, troubleshooting, and assisting in the use of computing devices, including desktop, mobile, and emerging technologies.
 
 
 </li>
 </ul>
 This is a temporary appointment from April 27 - Aug 30, 2026. The Town may choose to extend the term of employment beyond Aug 30, 2026.
 
 
 We are also hiring a Part-Time Seasonal Assistant for our Adult services division. (12-18 hrs/week). If you are interested in being considered for that position, please also apply to that job posting.
 
 
 
 THE CLOSING DATE FOR THIS POSITION IS 3/19/2026. HOWEVER, THIS POSITION IS SUBJECT TO CLOSE WITHOUT NOTICE.
 
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Provide outstanding customer service in person, on the phone, and online. Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions &amp; resolving problems, communicate effectively.
 </li>
 <li>
 Help people access and discover physical and digital library resources. This includes assisting users with eBooks. Includes sorting, shelving, shifting, shelf reading, and displaying materials.
 </li>
 <li>
 Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.
 </li>
 <li>
 Complete other tasks as required.
 
 
 </li>
 </ul>
 
 Do you supervise or not?
 
 
 
 No.
 
 
 
 What are the physical demands?
 
 
 
 The work is performed sitting, standing, walking, squatting, reaching, and bending. The employee uses equipment requiring a high degree of dexterity. May require lifting 10-15 pounds.
 
 
 
 Where and how do you work?
 
 
 
 This work is usually performed inside a busy public library and in an office setting. Requires regular weekend and evening hours.
 
 
 
 Minimum Qualifications
 
 
 
 
 What do you need to know to do this job effectively?
 
 
 
 
 Knowledge Of
 
 
 
 <ul>
 <li>
 Town and Library policies and procedures.
 </li>
 <li>
 Library materials and availability.
 </li>
 <li>
 Online resources
 </li>
 <li>
 Patron and item records in library databases
 
 
 </li>
 </ul>
 
 Ability To
 
 
 
 <ul>
 <li>
 Positively interact with a diverse clientele.
 </li>
 <li>
 Interpret and communicate library policies and procedures.
 </li>
 <li>
 Accomplish detail-oriented tasks.
 </li>
 <li>
 Use web-based software systems
 </li>
 <li>
 Use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools
 </li>
 <li>
 Solve problems and make sound decisions
 </li>
 <li>
 Establish and maintain effective working relationships with coworkers and customers
 </li>
 <li>
 Communicate effectively orally and in writing
 </li>
 <li>
 Model behavior that is consistent with our values of RESPECT
 
 
 </li>
 </ul>
 
 What is education and/or experience do you need to be considered for this job?
 
 
 
 
 Education
 
 
 
 A bachelor's degree in a related field is required.
 
 
 
 Experience
 
 
 
 A minimum of 1 year of experience in a customer service environment is required. Library or bookstore experience preferred.
 
 
 Supplemental Information
 
 
 
 What are the safety considerations for this job?
 
 
 
 <ul>
 <li>
 You may be randomly drug tested while on the job.
 </li>
 <li>
 You will be subject to the Safe Driving and Accident Policy.
 
 
 </li>
 </ul>
 
 Here is other information you should know about the position:
 
 
 
 A valid NC driver&rsquo;s license and the availability of private transportation or the ability to provide transportation between job sites is required.
 
 
 The Town of Chapel Hill offers comprehensive and competitive benefits to regular full time and part time employees.
 
 
 
 Health and Dental Insurance
 
 
 
 Health and dental insurance are effective the first day of employment. The town will provide full-time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance.
 
 
 
 Retirement Health Savings Plan
 
 
 
 Employees hired after June 30, 2010, in a regular full-time or regular part- time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre-tax basis. The current contribution amount is 1%.
 
 
 
 Paid Time Off
 
 
 
 <ul>
 <li>
 Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service.
 </li>
 <li>
 Sick Leave: Employees in full or part time regular positions earn 12 days per year.
 </li>
 <li>
 Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care. This leave does not come from Employee's leave bank.
 </li>
 <li>
 Paid Holidays: There are 12 official Town holidays. Employees in full or part time regular positions are eligible for paid holiday time.
 </li>
 <li>
 Personal Leave: All employees in full or part time regular positions are granted 3 days of personal leave per year. This leave is non-cumulative
 
 
 </li>
 </ul>
 
 Local Government Retirement System
 
 
 
 All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.
 
 
 
 Supplemental Retirement Plans
 
 
 
 <ul>
 <li>
 NC 401(k)-The Town makes a contribution of 5% to the 401(k) for all regular full and part time employees. There is no employee match required. Employees have the option of making contributions on a pre or post tax basis. The plan is administered by Empower.
 </li>
 <li>
 457 Deferred Compensation Plan-Town of Chapel Hill employees have the option of making contributions to a 457. The Town does not make contributions to this plan. The plan is administered by MissionSquare.
 
 
 </li>
 </ul>
 
 Disability Insurance
 
 
 
 <ul>
 <li>
 Town Provided: The Town provides both short term and long term disability insurance to all regular full or part time employees. The plan will pay up to 50% of the employee's base income up to $462 per week for non-job related injuries.
 </li>
 <li>
 Voluntary Short Term Disability: Employees have the option of purchasing supplemental disability insurance. This plan will pay employees a maximum of 25% of their base weekly earnings up to $400.
 
 
 </li>
 </ul>
 
 Life Insurance
 
 
 
 The Town provides full and part time regular employees with an individual term life insurance policy. Employees have the option of purchasing additional life insurance for a small fee. Dependent life insurance is also available.
 
 
 
 Direct Deposit
 
 
 
 All employees hired after July 1, 2007 are required to have direct deposit.
 
 
 
 Other Benefits
 
 
 
 <ul>
 <li>
 Credit Union: Employees of the Town of Chapel Hill are eligible to open accounts at Civic Federal Credit Union.
 </li>
 <li>
 Parking is provided free of charge at or near worksites
 </li>
 <li>
 Annual longevity payment beginning with the 5th year of full or part time regular employment
 </li>
 <li>
 Tuition assistance is available upon completion of the initial probationary period
 </li>
 <li>
 Town has a Housing Assistance Program that assists employees secure housing in Town see the following https://www.chapelhillaffordablehousing.org/employee-housing
 
 
 </li>
 </ul>
 01
 
 
 Please share with us an example of a time when you provided superior customer service. Please be specific.
 
 
 02
 
 
 From the position description, what about the position interests you and how has your experience helped prepare you to succeed in this role?
 
 
 03
 
 
 Do you have experience working directly with children?
 
 
 04
 
 
 Are you available to work 1 weekend day and 1 evening shift (until 8pm) each week as part of your regular schedule?
 
 
 05
 
 
 Are you available to work Saturdays?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 06
 
 
 Are you available to work Sundays?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 07
 
 
 The hourly rate of pay for this position is $18.68 If offered the position, will you accept this hourly rate?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 </li>
 <li>
 Required Question
 </li>
 </ul>
</div>

City of Ontario, CA

<div><div><div><h2 class="jobSectionHeader">The Position</h2></div> 
<div><div> 
 
 
Ontario City Library: Summer Teen LEAD Volunteers</div> 
The Ontario City Library is looking for enthusiastic teens (ages 13&ndash;17) to help lead our teen volunteer program during Summer at the Library.
Are you ready to help create a fun and welcoming space while supporting programs, assisting with activities, shelving materials, and completing special projects? Volunteens bring creativity, energy, and a teen perspective that helps make library programs more engaging and meaningful. In return, you&rsquo;ll gain valuable job experience, build leadership and teamwork skills, and strengthen your confidence and connection to the community.
Join us and be part of something impactful this summer!
About the Position: Summer Teen LEAD Volunteer
Summer Teen Lead Volunteers serve in a larger leadership role, committing to at least two (2) 4-hour shifts per week at the volunteer station in the Beverly Cleary Young Readers Room. In addition to assisting Summer Reading Challenge participants, Teen Leads help guide and support fellow teen volunteers by delegating tasks, modeling professionalism, and ensuring daily assignments are completed effectively. This role plays an important part in strengthening the volunteer team, supporting new participants, and contributing to the success of summer programs and services.
All Volunteens work alongside library staff to:<ul><li>
Maintain Youth Services materials and interactive areas</li><li>
Prepare program supplies and materials</li><li>
Attend scheduled shifts on time</li><li>
Act professionally</li><li>
Assist with shelving materials</li><li>
Help manage crowds during programs</li><li>
Support programs beyond their regularly assigned shifts</li></ul><div> 
This is a volunteer position with the City of Ontario. The City provides no compensation for the services performed by volunteers. Volunteers are not entitled to any benefits from the City, including but not limited to Workers' Compensation benefits. The City of Ontario Library is unable to assist individuals seeking placement for mandatory community service.</div><div> 
For additional information regarding Teen Services, please visit https://www.ontarioca.gov/CommunityLife/library/youth-and-families/teen-services.</div><div><div><div> 
The Ovitt Family Community Library</div><div>
215 East C Street</div><div>
Monday &ndash; Thursday: 10am &ndash; 9pm</div><div>
Friday &ndash; Saturday: 10am &ndash; 6pm</div><div>
Sunday: 1pm &ndash; 4pm</div></div></div></div> 

<div><h2 class="jobSectionHeader">Examples of Essential Functions</h2></div>
<div>The essential functions typically performed by the Volunteens include the following:<ul><li>
Assist at the Beverly Cleary Young Readers Room service desk volunteer station during scheduled shifts</li><li>
Support children&rsquo;s, teen, or community programs by setting up rooms, assisting participants, and cleaning up afterward</li><li>
Perform simple clerical tasks such as stamping, labeling, sorting, or assembling packets</li><li>
Use library equipment safely, including carts, scanners, and computers as assigned</li><li>
Follow library policies, procedures, and confidentiality guidelines</li><li>
Communicate effectively with staff, patrons, and other volunteers</li><li>
Arrive on time, complete assigned shifts, and notify staff in advance if unable to attend</li><li>
Maintain a positive, respectful, and helpful attitude at all times</li></ul></div> 

<div><h2 class="jobSectionHeader">Qualification Guidelines</h2></div>
<div><ul><li><div>Must be 13-17 years of age. Must be willing to volunteer for a minimum of two (2) 4-hour shifts per week.</div></li><li><div>
Teen LEADS will need to provide proof of completion of 100 hours of previous volunteer hours and a letter of recommendation. These items should be attached to your application.</div></li></ul> 

Guidelines: 
<ul><li>
Passion for the library and its role in the community.</li><li>
Dedication to supporting the missions of both Friends of Ontario City Library and Ontario City Library.</li><li>
Reliable attendance.</li><li>
Ability to work independently and as part of a team.</li></ul></div> 

<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div><div>This is a volunteer (unpaid) position with the City of Ontario. As such, the City of Ontario's General Process for employment does not apply to this position.</div><div>
</div><div>
Application Process 
 
If this is your first time applying for a position using Ontario's Online Hiring Center, you will need to create an account by creating a Username and Password. After your account has been created, you can complete your volunteer application by clicking on the &quot;Build Job Application&quot; link. Your application will be saved online and can be used to apply for other volunteer or employment opportunities with the City of Ontario.</div><div></div><div> 
Email Notices</div><div></div><div> 
Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from &quot;@ontarioca.gov&quot; or &quot;governmentjobs.com.&quot; If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.</div></div></div></div>

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