support associate

Kelmar Associates

<div><div>The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar&rsquo;s KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar&rsquo;s offices including Rockland, MA; Middleton, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed.
RESPONSIBILITIES AND DUTIES:<ul><li>
Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team</li><li>
Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines</li><li>
Perform acceptance and regression testing on completed development work</li><li>
First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors</li><li>
Communicate regular updates on all open tickets for assigned clients and projects</li><li>
Train end users in the KAPS system, including assisting with periodic webinars</li><li>
Analyze and recommend process workflows to client</li><li>
Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials</li><li>
Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required</li><li>
Provide status reports on open requests to clients as required
</li></ul>QUALIFICATIONS:<ul><li>
Minimum of 2 years&rsquo; relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property</li><li>
Excellent technical writing and verbal communication skills</li><li>
Solid planning, time management, communication, decision making, presentation and organization skills</li><li>
Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.)</li><li>
Comfortable using online meeting platforms (Microsoft Teams, etc.)</li><li>
Comfortable in and adaptable to a fast-paced environment</li><li>
Self-directed learner and independent problem solver</li><li>
Must be a team player</li><li>
Travel up to 15% may be required</li><li>
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
</li></ul>All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc.
SALARY &amp; BENEFITS:
Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 &ndash; $62,000.
In addition, Kelmar provides the following benefits:<ul><li>
Medical, Dental and Vision Insurance</li><li>
Flexible Spending Plans</li><li>
Basic Life, AD&amp;D, and Voluntary Term Life Insurance</li><li>
Disability Insurance</li><li>
401(k) Plan with Company Match</li><li>
Paid Parental Leave</li><li>
Paid Time Off</li><li>
Tuition Assistance</li><li>
Eligible for Discretionary Annual Bonus
</li></ul>The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! 
Kelmar Associates is an equal opportunity employer.</div></div>

System Support Associate

Middlehost

<div>
 
 Middlehost is looking for
 
 Tech Support Associates
 
 to join our growing
 
 Support team in Multan
 
 . Whether you're a
 
 fresh graduate
 
 or have
 
 technical support experience
 
 , this is your opportunity to build a career in web hosting.
 
 
 As a
 
 Tech Support Associate
 
 , you'll be the
 
 first point of contact
 
 for our customers, assisting them through
 
 support tickets and live chat
 
 to ensure a smooth hosting experience. We provide
 
 training
 
 to help you grow your technical skills and excel in your role.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Deliver
 
 exceptional
 
 customer support via
 
 tickets and live chat
 
 .
 </li>
 <li>
 Troubleshoot and resolve
 
 common web hosting issues
 
 , including:
 </li>
 <li>
 Linux, Apache, MySQL/MariaDB, and PHP-related concerns.
 </li>
 <li>
 DNS, FTP, and email configuration issues.
 </li>
 <li>
 cPanel troubleshooting and optimization.
 </li>
 <li>
 WordPress support, including plugin and theme installation.
 </li>
 <li>
 Escalate complex issues while collaborating with senior engineers to
 
 ensure timely resolutions
 
 .
 </li>
 <li>
 Maintain productivity and meet response time goals.
 </li>
 </ul>
 
 What You Bring:
 
 <ul>
 <li>
 
 Fresh graduates are welcome to apply!
 
 Prior experience in technical support is a plus.
 </li>
 <li>
 Strong
 
 written and verbal communication skills in English
 
 to engage effectively via chat and tickets.
 </li>
 <li>
 Basic understanding of:
 </li>
 <li>
 
 Linux, Apache, PHP, MySQL/MariaDB
 
 </li>
 <li>
 
 WordPress (plugin and theme management)
 
 </li>
 <li>
 
 DNS, FTP, Email, CDN, and HTML basics
 
 </li>
 <li>
 Experience with
 
 WP-CLI, JavaScript, or cPanel
 
 is a plus, but
 
 not required
 
 &mdash;we'll train you!
 </li>
 </ul>
 
 Who You Are:
 
 <ul>
 <li>
 
 Eager learner
 
 &ndash; You&rsquo;re excited to develop your skills and grow in the hosting industry.
 </li>
 <li>
 
 Customer-focused
 
 &ndash; You genuinely enjoy helping people solve technical problems.
 </li>
 <li>
 
 Problem-solver
 
 &ndash; You can troubleshoot and think critically under pressure.
 </li>
 <li>
 
 Organized &amp; proactive
 
 &ndash; You manage multiple tasks effectively in a fast-paced environment.
 </li>
 <li>
 
 Team player
 
 &ndash; You collaborate well with others and contribute to a positive work culture.
 </li>
 </ul>
 
 Work Location:
 
 
 This is an
 
 on-site position
 
 at our
 
 Multan, Pakistan
 
 office. Applicants must be available to work
 
 in-office
 
 during assigned shifts.
 
 
 🎯
 
 Looking for a career in web hosting support?
 
 
 
 Apply now and join Middlehost&rsquo;s growing team&mdash;no experience required, just a passion for technology and customer support!
 
</div>

Technical Support Associate

Pomarri Treatment Center

Responsibilities as a Medical Support Associate include but are not limited to...Responsible for providing medical support to ensure efficient operation of this position. You will support the medical staff as well as clients in a variety of tasks related to client care, medication management, neurofeedback, scheduling, organization and communication. Our goals are to complete all activities accurately, with high quality and in a timely manner.Job description will be provided with more detail. A snapshot: This position will expect you to work in a variety of capacities. There will be times during the day that really need you to be focused / on task moving at a fast pace and other times allotted for you to complete EMR documentation, scanning and other assigned duties, effective time management is essential.This employee will need to be motivated, quick at completing tasks and focused throughout the shift with the ability to change directions quickly as the tasks assigned will change back and forth throughout the shift.What we look for in a candidate:<ul><li>Proven working experience as a medical assistant or CNA or experience in medical support</li><li>Overall knowledge of medical office management systems and procedures</li><li>Excellent time management skills and ability to multi-task and prioritize work</li><li>Socially perceptive and service oriented</li><li>Excellent verbal/written communication skills</li><li>Organizational and planning skills</li><li>Medical assistance degree/CNA certificate</li><li>Experience in the substance abuse/recovery field</li><li>Strong boundaries, Self starter, Willing to ask questions - No guessing</li><li>Following chain of command</li><li>Reliable to keep scheduled shifts.</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Paid time off</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>EMR systems: 1 year (Preferred)</li><li>Vital signs: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Certified Medical Assistant (Required)</li></ul>Work Location: In person

Medical Support Associate

Wellstar Health System

<div>How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Various (United States of America)
Job Summary<ul><li>The shift and schedule of this position will be Tuesday- Friday 7a-530p.</li><li>The Unit Support Associate functions under the direction of the Clinical Nurse Supervisor and/or Centralized Transport Manager to facilitate the safe and appropriate transportation of patients to and from the ED, Radiology, and Test/Procedure areas.</li><li>Duties include, but are not limited to: cleaning of transportation equipment, proper handling of IV and O2 equipment, assisting with ambulation, stocking of supplies, verification of patient identification, use of scripting with patients, assisting with patients to and from imaging tables, use of AIDET, adherance to all policies.</li><li>The USA must be able to work in a fast paced environment, which requires multi-tasking activities and ongoing communication with the appropriate Nursing and/or Radiology personnel.</li><li>Must be able to perform under stressful conditions with a compassionate, respectful, and helpful manner.</li><li>Must be able to take direction from a variety of care providers.</li><li>Must be organized with excellent communication skills.</li><li>In addition, the USA will assist with filing physician transcription/dictation in all patient&rsquo;s electronic medical record.</li></ul><div> 
Core Responsibilities and Essential Functions 
 
Patient Care 
<ul><li>Transportation of patients</li><li>Proper verification of patient identification</li><li>Obtain TTR (ticket to ride), proper sign out of patient, proper notification of RN upon return</li><li>Proper movement and transport of patient</li><li>Verify that O2 and IVs are transported correctly</li><li>Ensure that proper handwashing and isolation technique is used</li><li>Utilizes proper body mechanics and lift equipment</li><li>Clean equipment h. Stock rooms as needed Associated task or activity</li></ul> 

Operations 
<ul><li>Department Responsibilities</li><li>Filing/populating medical records and physician transcription/dictation in patients electronic medical record.</li><li>Becomes familiar with Electronic Medical Record (EMR) and is able to use it proficiently as a patient medical record.</li><li>Scans outside documentation into EMR as needed.</li></ul> 

Customer Service 
<ul><li>Excellence in Customer Service by partnering with health care team, patient and family</li><li>Protects rights and dignity of patient at all times</li><li>Maintains confidentiality</li><li>Answers telephone and call lights promptly, notifies appropriate individual of need for follow-up.</li><li>Resolves patient concerns e. Proactively offers assistance and comfort measures to patients and families</li><li>Present self in positive and professional manner and show sensitivity to concerns and needs of others</li><li>Provides patient care under the supervision of the Licensed staff</li><li>Provides basic patient care needs (ex. Hygiene, nutrition, elimination, physical comfort measures) as assigned</li><li>Assist members of health care team with care delivery as assigned</li></ul> 

Team Work 
<ul><li>Supports initiatives of the Health care team</li><li>Participates in department performance improvement initiatives</li><li>Transports patients to and from Radiation Oncology Dept, Inpatient floors and Emergency Dept. as needed. d. Transports supplies, patient care supplies, linen, medications and equipment as assigned</li><li>Practices accountability</li></ul> 

Communication 
<ul><li>Uses effective written and oral communication skills with patients, staff, physicians, family and visitors</li><li>Uses safety communication techniques.</li><li>Communicates completion of assignment/duties to appropriate person</li><li>Communicates patient care concerns/problems/emergencies to the RN or appropriate staff member</li><li>Uses positive and respectful communication with all member of healthcare team, patients and families</li></ul> 

Required Minimum Education 
<ul><li>HS degree or equivalent Required</li></ul> 

Required Minimum License(s) and Certification(s) 
<ul><li>All certifications are required upon hire unless otherwise stated.</li><li>Basic Life Support or BLS - Instructor</li></ul> 

Additional License(s) and Certification(s) 
 
Required Minimum Experience 
<ul><li>Prefer hospital/medical experience Preferred</li></ul> 

Required Minimum Skills 
<ul><li>Basic computer skills required</li><li>Ability to read and speak the English language.</li><li>Must demonstrate good communication skills and handwriting.</li><li>Must display a positive attitude.</li><li>Strong customer service and interpersonal skills;</li><li>Ability to collaborate with other health care providers in the provision of patient care;</li><li>Ability to multi-task essential;</li><li>Ability to function in stressful and emergency situations essential;</li><li>Strong detail orientation required;</li><li>Computer skills required;</li><li>Personal time management skills are required.</li></ul></div> 
Join us and discover the support to do more meaningful work&mdash;and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.</div>

Unit Support Associate

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division:
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long term partnerships with the clubs we serve.
The Role:<div>
We are looking for a high-energy, service-driven Product Support Associate to join our Contour team. You&rsquo;ll be the first line of support for Jonas Club ERP users, resolving technical issues, guiding customers through system usage, and delivering a consistently professional experience across multiple support channels.</div><div>
This is a full-time, virtual support role requiring technical aptitude, service mindset, and a commitment to learning. Success in this role means embracing virtual training, adapting to new systems, and providing exceptional support with speed and empathy.</div><div>
Requirements:
You bring a strong foundation in customer support and technical troubleshooting&mdash;ideally in contact centre software, club operations, or the hospitality industry. More importantly, you bring:</div><div><ul><li>
Technical aptitude &ndash; Comfortable navigating software, understanding system architecture, and troubleshooting issues in real time.</li></ul></div><div><ul><li>
Relevant experience &ndash; Prior exposure to customer product support in software, hospitality, or club environments.</li></ul></div><div><ul><li>
A growth mindset &ndash; Willingness to learn new tools, adapt to evolving customer needs, and succeed in a virtual training setting.</li></ul></div><div><ul><li>
Adaptability &ndash; Thrives in dynamic environments, open to feedback, and ready to take ownership of challenges.</li></ul></div><div> 
Key Responsibilities:</div><div><ul><li>
Customer Support &amp; Issue Resolution: Respond to clients via phone, email, chat, and ticketing platforms. Diagnose and resolve technical issues with professionalism and speed.</li></ul></div><div><ul><li>
Product Knowledge &amp; Guidance: Help clients maximize the value of our software, explain feature usage, and recommend upgrades or best practices where needed.</li></ul></div><div><ul><li>
Cross-Functional Collaboration: Work with internal teams (Development, QA, Product) to escalate and resolve complex issues. Liaise with club-facing roles to support broader club operations.</li></ul></div><div><ul><li>
 Process &amp; Documentation: Track and document all support activity using internal systems. Maintain detailed records and knowledge base updates.</li></ul></div><div><ul><li>
Service Support &amp; Member Experience: Assist with booking, membership inquiries, and club service coordination to ensure a seamless client experience.</li></ul></div><div><ul><li>
Client Satisfaction &amp; Continuous Improvement: Monitor feedback, contribute to process refinement, and flag areas of friction to enhance overall client satisfaction.</li></ul></div><div> 
 
Skills &amp; Qualifications:</div><div>
Core Competencies (Must Have)</div><div><ul><li>
Excellent communication skills &ndash; Clear, professional verbal and written English to explain technical concepts to clients and colleagues.</li></ul></div><div><ul><li>
Customer service experience &ndash; Proven background in customer support or helpdesk roles, with a passion for solving problems and delivering value.</li></ul></div><div><ul><li>
Technical troubleshooting ability &ndash; Confident diagnosing software, network, and system issues with a logical, methodical approach.</li></ul></div><div><ul><li>
Organizational strength &ndash; Skilled at managing multiple priorities, tracking open tickets, and ensuring follow-through.</li></ul></div><div><ul><li>
 Adaptability &amp; resilience &ndash; Able to learn quickly, stay calm under pressure, and adjust to new systems or workflows.</li></ul></div><div><ul><li>
 Soft skills for service excellence &ndash; Active listening, empathy, patience, and a client-focused mindset that builds trust and satisfaction.</li></ul></div><div> 
Technical Proficiency:</div><div><ul><li>
Knowledge of networking fundamentals, including Windows file sharing, drive mapping, and port forwarding is an asset</li></ul></div><div><ul><li>
Familiarity with Windows Server environments: processor specs, domain controllers, Active Directory, group policy management is an asset</li></ul></div><div><ul><li>
Experience with Microsoft Office, CRM systems, and basic HTML is an asset</li></ul></div><div><ul><li>
Understanding of VMware or Hyper-V is a plus is an asset</li></ul></div><div><ul><li>
Exposure to PowerShell scripting is an asset</li></ul></div><div> 
 
Education &amp; Experience:</div><div><ul><li>
Experience in software support, hospitality, club operations, or similar industries is highly desirable</li></ul></div><div><ul><li>
3-5+ years in technical support, customer service, or helpdesk environments</li></ul></div><div><ul><li>
Bachelor&rsquo;s degree in computer science or a related discipline</li></ul></div><div><ul><li>
Familiarity with ticketing systems and support platforms</li></ul></div><div><ul><li>
Knowledge of basic accounting concepts</li></ul></div><div> 
 
What You&rsquo;ll Bring:</div><div><ul><li>
Client Focus &ndash; A service-first mindset with empathy and accountability</li></ul></div><div><ul><li>
Technical Curiosity &ndash; Eagerness to learn how things work and solve problems</li></ul></div><div><ul><li>
Flexibility &ndash; Comfort with evolving tools, systems, and service standards</li></ul></div><div><ul><li>
Professionalism &ndash; Discreet, courteous, and reliable in every interaction</li></ul></div><div> 
 
Work Schedule &amp; Availability:</div><div>
Training Period: 9 AM &ndash; 5 PM EST (6 PM &ndash; 3 AM PKT)</div><div>
 Post Training Schedule Availability: Must be open to work a rotating 24/7 shift including weekends and after-hours as business needs require.</div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Product Support Associate

EOS IT Solutions

<div>
 
 Our Company
 
 
 
 At EOS, we are committed to delivering innovative solutions that empower businesses and individuals to thrive. Our culture is built on collaboration, integrity, and continuous improvement, ensuring we provide exceptional service and create meaningful impact.
 
 
 
 Role Summary
 
 
 
 The
 
 Desktop Support Associate
 
 plays a key role in ensuring the smooth deployment, maintenance, and recovery of IT equipment across the organisation. This role provides hands-on support for hardware, assists with equipment lifecycle activities, and contributes to overall inventory and logistics operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Fulfil materials and equipment requests efficiently and accurately
 </li>
 <li>
 Deploy desk setups and monitor configurations
 </li>
 <li>
 Provide desk-side support and manage quick-fix solutions
 </li>
 <li>
 Collect IT equipment for terminations, upgrades, or decommissions
 </li>
 <li>
 Assist with internal desk moves and hardware relocations
 </li>
 <li>
 Provide troubleshooting and Tier 1 support where appropriate
 </li>
 <li>
 Maintain and restock IT cabinets and vending machines
 </li>
 <li>
 Perform Level 1 vending machine maintenance (training provided)
 </li>
 <li>
 Conduct vending machine planogram changes, relocations, and decommissions
 </li>
 <li>
 Proactively manage inventory within deployment scope
 </li>
 <li>
 Track all hardware using internal data systems to ensure traceability
 </li>
 <li>
 Manage e-waste logistics and support donation requests
 </li>
 <li>
 Receive inbound hardware and conduct physical inventory counts
 </li>
 <li>
 Support shipments and coordinate outbound logistics as needed
 </li>
 <li>
 Work closely with regional inventory teams to align operational efforts
 </li>
 <li>
 Participate in cycle counting and contribute to overall stock accuracy
 </li>
 <li>
 Complete special projects as assigned by site leadership
 
 
 
 </li>
 </ul>
 
 Minimum Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Associate degree in IT, Computer Science, or related field (or equivalent experience)
 </li>
 <li>
 1+ years of experience in IT support, help desk, or desktop support
 </li>
 <li>
 English proficiency is essential for internal stakeholder communication
 </li>
 <li>
 Proficiency in Microsoft Office, particularly Excel and Outlook
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Excellent time management and prioritisation skills
 </li>
 <li>
 Detail-oriented with strong organisational abilities
 </li>
 <li>
 Ability to work effectively both independently and as part of a team
 </li>
 <li>
 Professionalism and a strong customer service mindset
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Experience in logistics, warehousing, manufacturing, or similar environments
 </li>
 <li>
 Familiarity with inventory tracking systems or asset management tools
 
 
 
 </li>
 </ul>
 
 Belonging at EOS
 
 
 
 We believe diversity and inclusion are essential to our success. We welcome individuals from all backgrounds and strive to create an environment where everyone feels respected, valued, and empowered to contribute their unique perspectives.
 
 
 #IND
 
 
</div>

Desktop Support Associate

Powerhouse True Value Rental

Operations Support Associate (Equipment Rental Yard)Powerhouse True Value Rental &ndash; Warner Robins, GAPay: $11.00 &ndash; $13.00 per hour (based on experience) Hours: Approximately 47 hours per weekSchedule<ul><li>Monday&ndash;Friday: 8:00 AM &ndash; 5:00 PM (1 hour lunch)</li><li>Saturday: 7:30 AM &ndash; 2:00 PM</li><li>No late nights</li></ul>About Powerhouse True Value RentalPowerhouse True Value Rental is a locally operated equipment rental and hardware store serving homeowners, contractors, and businesses throughout Middle Georgia.Our mission is built around three priorities:<ul><li>Customer Safety</li><li>Equipment Safety</li><li>Customer Experience</li></ul>We take pride in running a professional, organized operation where equipment is maintained correctly and customers receive knowledgeable support.If you enjoy hands-on work, learning practical skills, and being part of a small team where your effort matters, this role can be a great place to grow.About the RoleThe Operations Support Associate (OSA) is the backbone of our daily operation. This position supports the rental yard, prepares equipment for customers, and helps keep our store running smoothly.This is a hands-on, physical job that requires attention to detail and the ability to learn procedures.You will be responsible for learning how to check rental equipment in and out properly, ensuring machines are clean, safe, and ready for the next customer.This role moves quickly and requires someone who can learn new information, retain procedures, and stay organized throughout the day.What You&rsquo;ll Do - Equipment &amp; Yard Responsibilities<ul><li>Check rental equipment in and out using established procedures</li><li>Clean and stage equipment for upcoming rentals</li><li>Inspect equipment for damage or safety issues</li><li>Load and unload equipment for customers and delivery drivers</li><li>Maintain a clean and organized yard</li></ul>Store Support<ul><li>Move and restock hardware inventory</li><li>Assist with receiving shipments</li><li>Help maintain store organization</li></ul>Customer Interaction<ul><li>Assist customers with loading equipment</li><li>Answer basic questions about equipment operation</li><li>Maintain a professional and helpful attitude</li></ul>What Makes Someone Successful HerePeople who do well in this role tend to:<ul><li>Show up on time, every day</li><li>Stay busy without needing constant supervision</li><li>Ask questions when learning new things</li><li>Take pride in doing work correctly</li><li>Enjoy learning practical mechanical skills</li><li>Work well as part of a team</li></ul>This role is ideal for someone who wants to learn about equipment, tools, and the rental industry while building a strong work ethic.What This Job RequiresThis job is both physical and procedural.You must be able to:<ul><li>Learn and remember equipment check-in and check-out procedures</li><li>Follow safety steps consistently</li><li>Ask questions if something is unclear</li><li>Lift up to 50 lbs</li><li>Work outdoors in different weather conditions</li><li>Stay organized in a fast-paced environment</li></ul>Pay &amp; GrowthStarting pay is $11&ndash;$13 per hour depending on experience.After 90 days, we review performance based on:<ul><li>Reliability and attendance</li><li>Work ethic</li><li>Ability to learn procedures</li><li>Team contribution</li></ul>Employees who prove themselves often move into other roles such as:<ul><li>Driver</li><li>Mechanic apprentice</li><li>Rental counter support</li><li>Operations coordinator</li></ul>Our Hiring ProcessWe want candidates to fully understand the job before accepting it.Qualified applicants will participate in:<ul><li>A short interview</li><li>A walkthrough of the store and yard</li><li>A brief demonstration of how we teach equipment procedures</li></ul>This allows you to see exactly what the job involves and decide if it&rsquo;s a good fit.RequirementsRequired<ul><li>Valid driver&rsquo;s license</li><li>Dependable transportation</li><li>Ability to lift 50 lbs</li><li>Comfortable working indoors and outdoors</li><li>Positive attitude and willingness to learn</li></ul>Preferred<ul><li>Experience in construction, landscaping, warehouse, retail, or equipment rental</li><li>Experience using tools or machinery</li></ul>Benefits<ul><li>401(k) with company match</li><li>Medical, dental, and vision insurance</li><li>Paid time off</li><li>Employee discounts</li></ul>People with a criminal record are encouraged to apply.Work LocationIn person &ndash; Warner Robins, GAPay: $11.00 - $13.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Operations Support Associate

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