support consultant

GTP Tech Recruitment

<p>Join a dynamic and collaborative support team delivering quality ERP solutions to clients across the UK. This is an exciting opportunity for a seasoned Sage 200 professional to play a pivotal role in client success, technical troubleshooting, and continuous improvement.</p><p></p><p><strong>Role Overview</strong></p><p>As a Sage 200 Support Consultant, you'll be the first point of contact for client support queries, delivering expert application and technical assistance via helpdesk, phone, and email. You'll work across a range of industries, supporting Sage 200 and associated products such as Sicon and Draycir, ensuring timely resolution and exceptional customer satisfaction.</p><p>This full-time role offers hybrid flexibility from UK-based offices or fully remote working within the UK.</p><p></p><p><strong>Key Responsibilities</strong></p><p>• Provide application and technical support for Sage 200, Sicon, and related products</p><p>• Investigate, troubleshoot, and resolve client issues or escalate where necessary</p><p>• Maintain accurate ticket records and deliver against SLAs</p><p>• Act as an escalation point for Sage 200 and Sicon-related queries</p><p>• Identify trends in support incidents and report to the Service Delivery Manager</p><p>• Collaborate with project teams to ensure smooth client onboarding and knowledge transfer</p><p>• Refer advisory requests to account management or consultancy teams</p><p>• Continuously develop product knowledge and maintain relevant certifications</p><p></p><p><strong>Essential Experience</strong></p><p>• 3+ years in a support role with Sage 200 and Sicon (Financials and Commercials modules)</p><p>• Confident applying data fixes and navigating ticket management systems</p><p>• Strong technical aptitude and problem-solving skills</p><p>• Proven team collaboration experience</p><p>• Valid Right to Work in the UK</p><p></p><p><strong>Desirable Skills</strong></p><p>• ITIL Foundation or similar professional IT certifications</p><p>• Sage 200 Financials and Commercials accreditations</p><p>• Experience with Sage CRM and/or Sage 50</p><p></p><p><strong>Benefits & Perks</strong></p><p>• 30 days annual leave + 8 bank holidays</p><p>• 1 additional day off for your birthday</p><p>• Hybrid working options</p><p>• Company pension scheme</p><p>• Cycle to Work Scheme</p><p>• IT Purchase Scheme</p><p>• Employee Assistance Programme</p><p></p>

Sage 200 Support Consultant

Arden Resourcing Limited

<p>Sage Support Consultant - Hampshire/Hybrid</p><p></p><p>£35,000-£45,000</p><p></p><p>A growing tech consultancy are seeking a dedicated Support Consultant to join their growing team. As a Sage consultant you will provide remote support to customers for a range of Sage Products. You'll play a key role in supporting customers by resolving issues with Sage X3 ERP and Sage Intacct. This is an exciting opportunity to work with cutting-edge software while growing your skills in a supportive, hybrid working environment.</p><p></p><p>What you'll be doing</p><p> Accurately assess customer issues and business impact, assigning appropriate priority levels.</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Own each case fully, coordinating with colleagues, third parties, and customers to ensure timely outcomes.</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Record details, accurate information, and track all support calls from initiation to resolution.</p><p> Provide clear documentation of issues and their resolutions to support future problem-solving efforts.</p><p> Identify and address recurring issues, collaborating with the team to implement lasting solutions.</p><p></p><p>Key Skills</p><p> Strong expertise in software testing, troubleshooting, and quality assurance.</p><p> ERP systems experience (Sage X3)</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Responding to and resolving Sage support queries via telephone, email and remote access</p><p> Receiving and answering telephone calls or emails from customers on the support helpdesk to work towards resolving cases</p><p> Call Management and prioritisation to ensure service levels agreements are met</p>

Sage Support Consultant - Hampshire/Hybrid

Fitness First group

Member Support Consultant Doncaster (casual) page is loaded  Member Support Consultant Doncaster (casual)locations: Melbourne, Eastern Suburbs: FF Doncastertime type: Casualposted on: Posted Todaytime left to apply: End Date: November 29, 2025 (30 days left to apply)job requisition id: JR About Fitness First: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees. Fitness First , Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific's largest diversified fitness brand. The opportunity: Member Support Consultants (MSC's) are the driving force behind the success of Fitness First . They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey. Responsibilities: Proactively contribute to club sales budget utilising sales promotions and referrals campaigns Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities Achieving the required number of lead contacts via telephone to maximise sales opportunities Providing sales presentations and tours to prospective members Creating great member journeys via positive and personalised interactions Achieving successful outcomes to enquiries Opening and closing the club as per the club roster Active involvement in member retention programs, inspiring members to continue their fitness journey Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience Requirements: Current First Aid & CPR certificate. A problem-solving mindset - you can provide solutions that meet the needs of our potential members A gift for communication - you can talk to anyone with ease, and inspire them to take action Drive - you are goal-focused and continuously looking for new ways to excel yourself A team player - you can rally through the hard times and celebrate personal and team success Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals What we can offer you We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one. A competitive hourly rate plus casual loading A complimentary Platinum Fitness First membership Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines Apply Now! Please click 'Apply' to submit a resume that details your experience, attributes and achievements. About Fitness & Lifestyle Group: Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives. Our commitment to diversity & inclusion At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.Member Support Consultant - Hourly

Member Support Consultant Doncaster (casual)

Dexian

<div>
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   Job Title: Customer and Technical Support Consultant
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   Duration: 01/19/2026 to 07/17/2026
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   Location: 100% Remote
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   Pay Rate:$17- $18.30 hourly on W2
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   JOB SUMMARY
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  This role requires scheduling flexibility with the ability to work:
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  -Days
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  -Evenings until 9:00pm ET,
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  -Weekends on a rotating basis.
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  On-call time may be required.
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  Reliable and dependable attendance is an essential function of this position.
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  Our Customer &amp; Technical Support Consultants are the direct line between Client and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
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  Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customers with representatives taking 20-30 calls a day. Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Hematology team supports a wide variety of products such as our ProCyte Dx, ProCyte One, and inVue analyzers.
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  In the role of Customer and Technical Support Consultant - Hematology:
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  1. You will instruct customers on the use of our in-house diagnostic analyzers.
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  2. You will coordinate and assist with equipment installations and troubleshoot mechanical hardware technical problems as well as software integration issues.
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  What You Need to Succeed:
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  * The ideal candidate will be fluent in English.
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  * You are experienced in a technically related field, have worked in a veterinary practice with our chemistry analyzers, a laboratory setting, or contact center environment.
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  * It is important to have strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support is a plus.
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  * The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator.
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  * A proven track record of providing extraordinary customer service.
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  * You will possess superb listening and communication (verbal and written) skills in order to be a successful customer support specialist.
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   Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.
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   * You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment.
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   * You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions.
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   * Ability to be on the phone for 8 hours per day.
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   * Reliable and dependable attendance is an essential function of this position.
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   *When working from your virtual office, you are required to be available by telephone, voicemail, email, and MS Teams messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitors, keyboard, mouse, and headset, which will need to be maintained appropriately.
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  Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
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  Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
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  Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Customer and Technical Support Consultant

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>The Murex FO support analyst will be required to be part of GM IT FO Squad responsible to provide IT services to Global Markets team. The squad is responsible for support, change request and projects pertaining to Global Markets. Key responsibilities of the role include providing level 1 / level 2 trading floor support to traders and control groups.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>Support traders, middle office users on daily issues including PL / position mismatches / market data, mkt operations, etc.
</p></div><div><p>Configure curves (rate, rate hedge, credit) and static data including securities, generators, indices, currencies, vol surface, portfolios, user groups, access rights etc., in Murex.
</p></div><div><p>Write new pre trade rules, create / amend lookup tables / simulation views / e-tradepad strategies / Live Book views.
</p></div><div><p>Work on Patch upgrades / version upgrades testing to reconcile any PL / Greeks issue &amp; avoid any regressions.
</p></div><div><p>Reporting on progress on issues / showstoppers to manager and other stakeholders
</p></div><div><p>Assist in developing business and operational processes and to participate in developing system training artefacts when required
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>Minimum 7-10 years of experience as Murex Front office support
</p></div><div><p>Extensive experience in setting up and validating Interest rate curves including for ARRs.
</p></div><div><p>Expertise in multiple asset classes (at least 2 of the following) such as IR vanilla and exotic derivatives, Equity Derivatives, Commodity Derivatives, FX Derivatives, Structured Products Credit Derivatives, FIMM (Fixed Income, / Money Market). One of the two must be Exotics
</p></div><div><p>Expertise in terms of pricing, valuation, risk management and sensitivities including for exotic products.
</p></div><div><p>Strong exposure to FO Modules of Murex
</p></div><div><p>E-Tradepad, Simulation, Livebook, RTPM, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Matrices etc.
</p></div><div><p>Experience in implementation and supporting Murex v3.1 with regards to front office capabilities
</p></div><div><p>Excellent knowledge of Capital Markets products and processes, front to back.
</p></div><div><p>Experience on implementation of both linear and non-linear products in Murex
</p></div><div><p>Strong analytical and problem-solving skills accompanied with excellent communication
</p></div></div><p>Nice to have
</p><div><div><p>The candidate should possess either a postgraduate degree or qualification in Information Systems / Engineering / Business Administration.
</p></div><div><p>The candidate should carry a minimum relevant work experience in a Bank or I.T. Company for a minimum of 5-7 years.
</p></div><div><p>Strong record of stakeholder management and leadership skills
</p></div><div><p>Strong understanding of the financial markets, trading, and banking solutions
</p></div><div><p>Strong knowledge of the Global Markets products and practices, front-to-end: pricing, limit checks, booking, risk management, accounting generation, settlements, and confirmation generation
</p></div><div><p>Candidate must be technically astute and have had relevant exposure and experience with bank systems and processes.
</p></div><div><p>Strong proven track record of liaising with stakeholders for business requirements, specification documents, testing processes and other relevant information.
</p></div><div><p>Strong numerical skills coupled with the ability to deliver well under pressure and tight deadlines.
</p></div><div><p>Candidate must display strong verbal and written communication skills.
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C2 Proficient
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Abu Dhabi, United Arab Emirates
</p></div><p>Req. VR-119654
</p></div><div></div><div><div><p>Murex FO
</p></div><div><p>BCM Industry</p>
</div><div><p>15/12/2025
</p></div><div><p>Req. VR-119654</p></div></div></div><p></p>

Murex FO Support Consultant

Atturra Limited

What you'll be doing <p>We are seeking a skilled and energetic professional to join our manufacturing Service Desk Team. This position requires strong communication and analytical skills, along with the ability to work collaboratively across Atturra, vendor, and client teams.</p> <p>As a Service Desk Consultant, you'll be the main contact for application and functional support on the QAD platform. A strong sense of curiosity will enable you to thoroughly understand client requirements, enabling the delivery of high-quality support and practical solutions. The ability to remain composed under pressure and efficiently manage multiple tasks is essential.</p> <p>This full time, permanent role is based in our Brisbane office, but we welcome applicants from Sydney, Melbourne, Canberra and Adelaide.</p> Responsibilities <ul> <li>Provide QAD application and functional support services to clients.</li> <li>Translate business needs into functional requirements.</li> <li>Assist clients with analysis, troubleshooting, and offer guidance on best practices.</li> <li>Contribute to the development of documentation, knowledge base articles, and how to guides.</li> <li>Assist with root cause analysis to address recurring issues and prevent future disruptions.</li> <li>Collaborate with senior consultants and managers to maintain high levels of client satisfaction and organisational success.</li> </ul> Qualifications <ul> <li>5+ years of application support for QAD ERP or comparable systems (SAP, Oracle, MS D365, Pronto, NetSuite).</li> <li>Previous manufacturing sector experience, with knowledge of processes, scheduling & planning tools, production orders, BoM, and routing is highly desirable.</li> <li>Experience in a Help Desk environment, with demonstrated ability to effectively manage competing priorities is advantageous.</li> <li>Demonstrated alignment with the company's core values.</li> <li>Proven analytical, problem solving, and time management abilities.</li> <li>Strong written and verbal communication skills, with the capability to engage both technical and non technical stakeholders.</li> <li>A commitment to continuous learning and personal development.</li> <li>Demonstrated capacity to adapt and perform efficiently within a fast paced, solution driven environment.</li> <li>Dedicated to delivering outstanding client experiences.</li> </ul> Why is this an exciting opportunity? <p>Atturra is one of the fastest growing ASX listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.</p> <p>We currently have 1200+ professionals working across Australia, New Zealand, Singapore, Hong Kong and USA who are using innovation to lead the way.</p> <p>The Business Applications division of Atturra specialises in TechnologyOne, Infor, SAP and QAD applications, as well as providing expert consulting in HR and payroll systems, Safety Solutions, and Change Management and Adoption. The team focuses on Education, Federal Government, Local Government, and Manufacturing.</p> <p>This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.</p> What our people say <p>"We are working towards a very bright future."</p> <p>"It's a company with vision and a promising future."</p> Why you'll love working here <p>Culture of possibility - At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.</p> <p>A strong set of company values - Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.</p> Valuable employee benefits <ul> <li>Employee benefits, recognition, and wellbeing platform</li> <li>Career growth via succession planning, internal promotions, and mentorship opportunities</li> <li>Ongoing investment in professional development through industry and technology certifications, and study assistance</li> <li>Mental health support through our Employee Assistance Program</li> <li>Support for family and caring responsibilities, including paid parental leave</li> <li>Employee referral program, with monetary incentives offered</li> </ul> Commitment to Diversity, Equity and Inclusion <p>At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds - including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.</p> Supporting Australia's veterans <p>We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans' Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia's veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.</p> How to apply <p>All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have answered all required questions before submitting.</p> Talent Pool <p>This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months.</p> Recruitment Agencies and Headhunters <p>Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy.</p> <p>Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters. Agencies interested in joining our official supplier list may send an expression of interest to . Please note, our supplier list is reviewed annually.</p> <p>This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, key accountabilities, and skills of persons so classified. Management reserves the right to add or change the job and relevant percentage of accountabilities as required, in its sole discretion.</p>

Application Support Consultant - ERP Manufacturing

ArcherPoint, Inc.

<div><div>** We are currently only accepting applications for this role in our office in India , however this is a remote position so we are open to any location throughout India **</div>
<div></div><div>ArcherPoint is currently adding a Dynamics NAV/Business Central Support Consultant to our Customer Service team. The main mission of this role is to triage and solve client problems. Customer Service is often the entry point for our clients to report problems or initiate work requests, and our Customer Service team is front-line critical in the overall experience and satisfaction of each client. ArcherPoint prides itself on delivering clients with amazing services which is a critical focus of our Customer Service team.</div>
<div></div><div>As a member of the ArcherPoint Customer Service team, you will be working with our clients to evaluate and resolve issues associated with their Microsoft Dynamics NAV/BC system. The issues reported to the customer service team can be related to software applications or hardware and include all versions of Microsoft Dynamics NAV and Business Central. The successful candidate for this role will work with clients to narrow down the area of concern and resolve the problem, if possible, or work with other ArcherPoint team members to resolve the problem.</div>
<div></div><div><b>Specifically, the Support Consultant is accountable for:</b></div>
<div></div><ul><li>Delivering NAV/BC functional and technical services to our clients.</li></ul>
<ul><li>Resolving, monitoring, and following-up on tickets with appropriate urgency.</li></ul>
<ul><li>Coordinating and engaging other NAV/BC functionality experts on resolving complex issues or</li></ul>
 <div>requests, ensuring timely communication with the client at all times.</div>
<ul><li>Publishing and updating knowledge-based articles.</li></ul>
<ul><li>Assisting Marketing with Web and Social Media content.</li></ul>
<div></div><div>This role requires someone with not only excellent customer service skills but also a strong attention to detail, strong decision-making &amp; analytical skills, and the ability to communicate clearly and professionally.
</div><div>5+ years of experience with Microsoft Dynamics NAV/BC hands-on implementation or support. Candidates with experience working with other EDI, Shipping &amp; Receiving solutions as well as exposure to various add-ons are also a plus!</div>
<div></div><div>In addition to providing world-class customer service for our customers, the successful candidate for this role must align well with our very defined, active, and dynamic organizational culture. ArcherPoint is not your typical company, culture, or business environment, so we seek candidates that are ready for a significant change and opportunity.</div>
<div></div><div><b>Why Join ArcherPoint:</b><br>
<div></div><div>In ArcherPoint, we believe our culture is what truly sets us apart, and we strive to create an inclusive, collaborative environment where every employee feels valued and supported. We'd love to have you join us and become a part of our team.
</div><div></div><ul><li>Permanent work-from-home opportunity.</li>
<li>Competitive salary and bonus.</li>
<li>Employee Stock Ownership Plan (ESOP).</li>
<li>Family health and personal accidental insurance.</li>
<li>Fitness and wellness benefits include gym membership reimbursement and wellness.</li>
<li>Cell Phone and Internet reimbursement.</li>
<li>Training and development opportunities to enhance skills and career growth.</li>
<li>Collaborative and supportive work environment.</li>
<li>Leave Travel Allowance (LTA).</li>
<li>10 paid holidays and generous PTO every year.</li></ul></div></div>

Dynamics NAV/ Business Central Support Consultant

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