support coordinator

Alphacare Support Coordination, LLC

Job OverviewACSC is seeking a dedicated and organized Support Coordinator to join our team. Responsible for carrying out agency mission to diligently assist all consumers with gaining access to the full range of needed services including medical, social, educational, and support services through processes applicable to service facilitation at appropriate levels and times. All support coordinators are responsible for mandatory reporting of critical incidents.Job DescriptionProvide services to consumers by performing the following activities:● Intake and assessment of consumer&rsquo;s needs and services● Reassessments annually or as needed● Assessment-Collection of information concerning the consumers level of need● Development of a Comprehensive Plan of Care / IFSP● Ability to meet Timelines for POC&rsquo;s/ IFSP● Complete Emergency Tracking Form (whenever appropriate)● Linkage of services specifically designed for consumer● Actively participate in all trainings and staffing&rsquo;s as identified by the SC SupervisorSupport Coordination Follow-up and Monitoring:● Monthly ,Quarterly, Annual contact with consumer● Revision of CPOC as needed● Documentation of all contact with consumers/ providers for all waiver services● Maintain records for compliance to department regulations● Monitor Back-Up and Emergency Plans Monthly● Follow up on Critical Incidents reportsQualifications● A bachelor&rsquo;s or master degree in social work from a program accredited by the Council on Social Work Education; or● A bachelor&rsquo;s or master degree in nursing (RN) currently licensed in Louisiana (one year of paid experience will substitute for the degree); or● A bachelor&rsquo;s or master degree in a human related field which includes; psychology, education, counseling, social services, sociology, philosophy, family and consumer sciences, criminal justice, rehab services, child development, substance abuse, gerontology, and vocational rehabilitation; or● A bachelor&rsquo;s in liberal arts or general studies with a concentration of at least 16 hours in one of the fields listed in previous item.● Must possess critical thinking and problem solving● Must have interviewing and strong communication skills● Must have a basic understanding of computer to include Microsoft Office and/or Google Workspace● Ability to work in a fast paced, empathetic and nurturing environment with management potential.● Ability to work independently as well as part of a team in a fast-paced environmentIf you are passionate about providing exceptional support and have the skills we are looking for, we encourage you to apply for the Support Coordinator position. We are seeking a dynamic and highly organized Support Coordinator to join our team! In this vital role, you will serve as the first point of contact for clients, visitors, and team members, ensuring smooth daily operations within our office environment. Your energetic approach and exceptional administrative skills will help foster a welcoming atmosphere while managing essential office functions. The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced setting. This paid position offers an exciting opportunity to develop your administrative expertise and contribute to a positive workplace culture.ExperienceJoin us as a Support Coordinator and become an integral part of an energetic team dedicated to delivering outstanding service while fostering a positive work environment. This role offers meaningful growth opportunities for those eager to expand their expertise in a supportive setting!Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personPay: $33,600.00 - $38,000.00 per yearWork Location: In person

SUPPORT COORDINATOR

Reyvoip LLC

Reyvoip LLC is a specialized telecommunications company headquartered in Al Rayyan, Qatar. We focus on delivering advanced VoIP solutions, technical support, and communication services that empower businesses to operate seamlessly and cost-effectively. Our mission is to combine innovation, reliability, and professionalism to ensure high-quality voice and data communication experiences.Position Overview We are seeking a VoIP Support Coordinator to oversee and manage daily VoIP support operations. This role requires a detail-oriented professional with strong technical knowledge, organizational skills, and the ability to coordinate between clients, vendors, and internal teams. The VoIP Support Coordinator will play a key role in ensuring smooth service delivery and maintaining Reyvoip LLC&rsquo;s reputation for excellence in telecommunications.Key Responsibilities<ul><li>Coordinate VoIP support activities including troubleshooting, system monitoring, and resource allocation.</li><li>Liaise with clients to understand technical requirements and provide timely updates.</li><li>Collaborate with IT specialists and vendors to ensure efficient service delivery.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support system upgrades, installations, and compliance initiatives.</li><li>Prepare reports on VoIP support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s telecommunications regulations and company policies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Telecommunications, or related field.</li><li>2&ndash;4 years of experience in VoIP support coordination or technical assistance.</li><li>Strong knowledge of VoIP systems, SIP protocols, and troubleshooting processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, VoIP management tools, and ticketing systems.</li><li>Certifications such as CompTIA, Cisco, or VoIP-specific credentials are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based telecommunications company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in VoIP support coordination and achievements in managing technical operations.Job Type: Full-timePay: Up to QAR640,000.00 per yearWork Location: In person

VoIP Support Coordinator

Gtrack-On LLC

Job Title: Payment Support Coordinator Company: Gtrack-On LLC Location: Doha, QatarJob Summary: Gtrack-On LLC is seeking a meticulous and customer-focused Payment Support Coordinator to assist in managing payment processes, troubleshooting payment-related issues, and providing exceptional support to customers and internal teams. This role is vital to ensuring smooth financial transactions and maintaining high standards of service for our clients.Key Responsibilities:<ul><li>Handle and process customer payments, ensuring all transactions are accurate and recorded in a timely manner</li><li>Provide first-line support for payment-related inquiries from clients, resolving issues and offering clear, helpful guidance</li><li>Collaborate with the finance and accounting teams to ensure seamless payment processes</li><li>Assist in troubleshooting payment errors, discrepancies, and chargebacks, coordinating with internal departments to resolve them quickly</li><li>Maintain accurate records of transactions, payment logs, and customer interactions</li><li>Assist with reconciling payment data and generating reports for internal and external stakeholders</li><li>Support the development of payment-related policies and procedures to improve efficiency and reduce errors</li><li>Monitor payment systems and recommend improvements for enhanced security and customer satisfaction</li><li>Ensure compliance with relevant regulations, including data security and privacy policies related to payment processing</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or a related field</li><li>1&ndash;3 years of experience in payment support, finance, customer service, or a related role</li><li>Strong problem-solving skills and attention to detail</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in Microsoft Office (Excel, Word, etc.) and payment management software</li><li>Ability to work well under pressure and manage multiple priorities</li></ul>Preferred Skills:<ul><li>Experience with payment processing platforms, gateways, and financial systems</li><li>Knowledge of financial regulations and payment security protocols</li><li>Multilingual skills are a plus</li><li>Strong organizational and time-management abilities</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and development</li><li>A dynamic, fast-paced work environment with a focus on teamwork and innovation</li><li>Exposure to cutting-edge payment technologies and financial systems</li></ul>Job Type: Full-timePay: Up to QAR630,000.00 per yearWork Location: In person

Payment Support Coordinator

Casado Aplicador LLC

Job Title: Application Support Coordinator Company: Casado Aplicador LLC Location: Doha, QatarJob Summary: Casado Aplicador LLC is looking for a proactive and technically skilled Application Support Coordinator to ensure the smooth operation, maintenance, and support of our business applications. The ideal candidate will act as a bridge between end users and technical teams, resolving issues efficiently while contributing to system improvements and user satisfaction.Key Responsibilities:<ul><li>Provide first-line support for business applications, troubleshooting issues and ensuring timely resolution</li><li>Coordinate with internal IT teams and external vendors to escalate and resolve complex technical problems</li><li>Monitor application performance and proactively identify potential issues</li><li>Maintain accurate records of incidents, service requests, and resolutions in the ticketing system</li><li>Assist in system updates, upgrades, and testing to ensure functionality and reliability</li><li>Develop and maintain user guides, documentation, and training materials</li><li>Support end-user training sessions and onboarding for new systems or updates</li><li>Ensure compliance with company policies, data security standards, and best practices</li><li>Collaborate with cross-functional teams to improve application usability and efficiency</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>1&ndash;3 years of experience in application support, IT support, or a similar role</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with ticketing systems, databases, and enterprise applications</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment</li></ul>Preferred Skills:<ul><li>Experience with ERP, CRM, or other enterprise systems</li><li>Basic knowledge of SQL or database querying</li><li>Understanding of ITIL principles or service management frameworks</li><li>Experience working in a multicultural and collaborative environment</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunities for professional growth and skill development</li><li>Supportive and collaborative work environment</li><li>Exposure to diverse technologies and business applications</li></ul>Job Type: Full-timePay: Up to QAR630,000.00 per yearWork Location: In person

Application Support Coordinator

Tech2Explore LLC

Job Title: Tech Support CoordinatorCompany: Tech2Explore LLC Location: Doha, Qatar Employment Type: Full-timeJob SummaryTech2Explore LLC is looking for a skilled and customer-focused Tech Support Coordinator to manage technical support operations, coordinate IT service requests, and ensure timely resolution of hardware, software, and system-related issues. The ideal candidate will act as a bridge between end-users and technical teams, ensuring smooth and efficient IT support delivery.Key Responsibilities<ul><li>Coordinate and manage incoming technical support requests via phone, email, and ticketing systems.</li><li>Assign and track IT support tickets to ensure timely resolution.</li><li>Provide first-level technical assistance for hardware, software, network, and system issues.</li><li>Escalate complex technical problems to higher-level IT specialists when required.</li><li>Maintain accurate records of support activities, issues, and resolutions.</li><li>Follow up with users to ensure issues are fully resolved and service quality is maintained.</li><li>Assist in IT asset tracking, inventory management, and system updates.</li><li>Support installation, configuration, and maintenance of IT equipment and software.</li><li>Collaborate with internal teams to improve IT processes and reduce downtime.</li><li>Prepare regular reports on support performance, issues, and service trends.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>1&ndash;3 years of experience in technical support, IT helpdesk, or IT coordination.</li><li>Strong understanding of computer systems, networks, and troubleshooting techniques.</li><li>Familiarity with ticketing systems and IT service management tools.</li><li>Excellent communication and customer service skills.</li><li>Ability to prioritize tasks and work under pressure.</li></ul>Preferred Skills<ul><li>Experience with Windows, macOS, and basic networking environments.</li><li>Knowledge of ITIL or IT service management frameworks is an advantage.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to explain technical concepts to non-technical users.</li><li>Team-oriented with strong organizational abilities.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Supportive and collaborative IT environment</li><li>Opportunities for professional development and certifications</li><li>Exposure to modern IT systems and technologies in Doha, Qatar</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

Tech Support Coordinator

Go2Bank Secure LLC

Go2Bank Secure LLC is a trusted financial services company headquartered in Doha, Qatar. We specialize in delivering secure banking solutions, operational support, and customer-focused services that empower clients to manage their finances with confidence. Our mission is to combine professionalism, innovation, and reliability to ensure seamless banking operations and client satisfaction.Position Overview We are seeking a Banking Support Coordinator to oversee and manage daily banking support operations. This role requires a detail-oriented professional with strong organizational skills, financial knowledge, and the ability to coordinate between clients, regulatory bodies, and internal teams. The Banking Support Coordinator will play a key role in ensuring smooth workflows and maintaining Go2Bank Secure LLC&rsquo;s reputation for excellence in financial services.Key Responsibilities<ul><li>Coordinate banking support activities including transaction processing, documentation, and compliance.</li><li>Liaise with clients to provide timely assistance and resolve inquiries.</li><li>Maintain accurate records of financial transactions, contracts, and client communications.</li><li>Support reporting, audits, and resource allocation activities.</li><li>Prepare reports on banking support performance and recommend improvements.</li><li>Assist in organizing meetings, audits, and regulatory reviews.</li><li>Ensure compliance with Qatar&rsquo;s banking regulations and company policies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, or related field.</li><li>2&ndash;4 years of experience in banking support, financial services, or operations.</li><li>Strong knowledge of banking processes, financial documentation, and compliance standards.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite and banking management tools.</li><li>Ability to manage multiple tasks and deliver under deadlines.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based financial institution.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and integrity-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in banking support and achievements in managing financial workflows.Pay: Up to QAR640,000.00 per yearWork Location: In person

Banking Support Coordinator

Growintek

At Growintek, we scale possibilities. We are a fast-growing technology and digital transformation partner dedicated to keeping businesses running seamlessly. Operating from our state-of-the-art office on the 21st floor of Doha&rsquo;s iconic Tornado Tower, we fuse cutting-edge infrastructure with exceptional service.We don't just fix IT problems; we prevent them. We are looking for a sharp, proactive Tech Support Coordinator who can bridge the gap between technical complexity and outstanding client satisfaction. If you are an organized troubleshooter who loves tech and excels at team coordination, you belong at Growintek.The Role: What You&rsquo;ll DoAs our Tech Support Coordinator, you will be the operational heartbeat of our technical support team. You will triage incoming technical requests, manage support ticket workflows, and coordinate our engineers to ensure that system downtime is nonexistent for our clients.Key Responsibilities:<ul><li>Workflow Coordination: Monitor, prioritize, and assign incoming support tickets and service requests to the right technical specialists.</li><li>Incident Management: Serve as the primary escalation point for critical tech issues, tracking them through to speedy resolution.</li><li>Client Liaison: Act as the professional, reassuring voice for clients during technical disruptions, providing clear updates without the confusing jargon.</li><li>Resource Scheduling: Coordinate the schedules and dispatches of on-site and remote technical support engineers.</li><li>Performance Tracking: Maintain accurate documentation of support logs, analyze response times (SLAs), and generate weekly performance metrics to help us optimize our service.</li></ul>What We&rsquo;re Looking For (Requirements)<ul><li>Experience: 2&ndash;4 years of experience in an IT helpdesk, tech support environment, or technical project coordination role.</li><li>Tech Fundamentals: Solid baseline understanding of IT infrastructure, cloud services, networking, and enterprise hardware/software.</li><li>Organizational Superpowers: Exceptional multitasking skills; ability to stay calm, organized, and analytical under pressure.</li><li>Communication Excellence: Fluent in English with top-tier written and verbal communication skills (Arabic language skills are a valuable asset).</li><li>Local Presence: Currently residing in Qatar with a valid QID, ready to work on-site in the West Bay business district (Tornado Tower).</li></ul>Why Join Growintek?<ul><li>An Iconic Workspace: Work everyday from Office 2103 in the Tornado Tower, right in the vibrant, architectural heart of Doha.</li><li>Innovation-Driven Culture: Join a team that embraces the latest tech tools and values continuous learning and upskilling.</li><li>Career Trajectory: Growintek is scaling rapidly. Prove your drive here, and paths toward IT management or project leadership are wide open.</li><li>Competitive Rewards: An attractive tax-free salary package, premium healthcare, and performance incentives.</li></ul>How to ApplyReady to coordinate the future of tech support? Click &quot;Apply Now&quot; to submit your CV.Job Type: Full-timePay: QAR650,000.00 per yearWork Location: In person

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SUPPORT COORDINATOR

VoIP Support Coordinator

Payment Support Coordinator

Application Support Coordinator

Tech Support Coordinator

Banking Support Coordinator

Tech Support Coordinator