support engineer

C Square Consulting (Pvt.) Ltd

Company DescriptionC Square (Pvt) Limited is a customer experience market leader, providing customer engagement solutions using conventional, traditional and digital channels integrated by AI and Genesys platform.Requirements:<ul><li>Minimum 1 year of experience in a related role.</li><li>Strong knowledge of VoIP and/or SIP technologies.</li><li>Proficiency in Linux OS (Fedora based); experience with Dockers and Kubernetes is a plus.</li><li>Hands-on experience with solutions with omni-channel capabilities (Genesys experience is a plus).</li><li>Proficiency in troubleshooting tools like Wireshark, tcpdump, etc.</li><li>Sound understanding of Networking concepts.</li><li>Knowledge of databases like MSSQL and Oracle, including query building.</li><li>Strong troubleshooting skills and a problem-solving mindset.</li><li>Excellent communication skills with prior experience in client support.</li><li>Basic programming knowledge for troubleshooting purposes.</li></ul>Key Responsibilities:<ul><li>Handle tickets on the Ticket Portal and resolve client issues efficiently.</li><li>Diagnose and troubleshoot technical problems.</li><li>Coordinate with relevant teams internally to ensure seamless operations.</li><li>Collaborate with client business and IT teams to understand and address issues and requirements.</li><li>Implement RFCs and lead projects.</li><li>Perform on-site visits for support and implementation as needed.</li><li>Share knowledge within the team to foster collective growth.</li></ul>Job Type: Full-timeWork Location: In person

Support Engineer

Avamels Printing Solutions

<div>At Avamels Printing Solutions, we believe technology plays a vital role in driving efficiency and delivering quality. To strengthen our IT infrastructure, we are looking for a skilled and dedicated IT Support Engineer to join our team in Riyadh. This role is essential in ensuring smooth IT operations, resolving technical issues, and supporting both staff and systems.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and networking issues.</li>
<li>Install, configure, and maintain computer systems, printers, and office IT equipment.</li>
<li>Monitor and troubleshoot system performance, ensuring minimal downtime.</li>
<li>Manage user accounts, email configurations, and access permissions.</li>
<li>Ensure IT security by implementing and monitoring antivirus, firewalls, and backups.</li>
<li>Collaborate with vendors for hardware/software procurement and support.</li>
<li>Maintain documentation of IT processes, incidents, and resolutions.</li>
<li>Provide training and support to employees on IT tools and best practices.</li>
<li>Assist in upgrading systems and implementing new technologies.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar role.</li>
<li>Strong knowledge of Windows/Mac OS, networking, and troubleshooting.</li>
<li>Familiarity with printers, office IT equipment, and ERP systems is an advantage.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
<li>Certifications such as CompTIA, CCNA, or Microsoft Certified Professional are a plus.</li>
</ul>
Becoming part of Avamels Printing Solutions in Riyadh as an IT Support Engineer offers you the opportunity to contribute to a dynamic team while ensuring reliable and secure IT operations. If you are passionate about technology and providing efficient IT solutions, we welcome you to join our growing organization.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our dedicated team in Dubai. This role is ideal for candidates who are passionate about technology, problem-solving, and providing efficient IT support to ensure seamless business operations across the organization.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Monitor and maintain company networks, servers, and security systems</li>
<li>Troubleshoot and resolve IT-related incidents in a timely manner</li>
<li>Assist employees with system access, password resets, and software usage</li>
<li>Ensure data backup and system security through proper protocols</li>
<li>Document IT processes, troubleshooting guides, and maintenance records</li>
<li>Coordinate with vendors and service providers for IT equipment and solutions</li>
<li>Support the implementation of new IT projects and upgrades</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;3 years of experience as an IT Support Engineer or in a similar role</li>
<li>Strong knowledge of Windows/Linux operating systems and MS Office tools</li>
<li>Familiarity with networking concepts (LAN, WAN, VPN, firewalls)</li>
<li>Hands-on experience with troubleshooting desktops, laptops, and peripherals</li>
<li>Knowledge of data backup, antivirus, and cybersecurity measures</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities in a fast-paced environment</li>
</ul>
Joining Zahr Freighters as an IT Support Engineer in Dubai gives you the opportunity to contribute to a technology-driven logistics environment where innovation and efficiency are highly valued. If you are passionate about IT and ready to take on challenges, we welcome you to apply and grow with us.</div>

Noorka

<div>Noorka Logistics is looking for a skilled and proactive IT Support Engineer to join our growing team in Dubai. This role is ideal for a professional who enjoys solving technical challenges, supporting end-users, and ensuring smooth IT operations across the organization. If you are passionate about technology and customer support, this position is the right fit for you.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network issues across the organization</li>
<li>Install, configure, and maintain IT systems, applications, and equipment</li>
<li>Troubleshoot and resolve user issues promptly to minimize downtime</li>
<li>Monitor system performance and security to ensure smooth business operations</li>
<li>Assist in the setup of servers, printers, and other network devices</li>
<li>Maintain IT documentation, asset records, and system logs</li>
<li>Collaborate with vendors and service providers for IT-related solutions</li>
<li>Support data backups, recovery, and system updates</li>
<li>Ensure compliance with IT policies, standards, and security protocols</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>Proven experience as an IT Support Engineer or similar role</li>
<li>Strong knowledge of hardware, networking, operating systems, and common business software</li>
<li>Familiarity with troubleshooting techniques and remote desktop tools</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities</li>
<li>Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus</li>
<li>Fluency in English; Arabic is an added advantage</li>
</ul>
Working as an IT Support Engineer at Noorka Logistics in Dubai provides an excellent opportunity to advance your career in a professional environment. If you are ready to take on new challenges and contribute to the efficiency of our IT infrastructure, we welcome you to apply and be part of our dedicated team.</div>

Dicetek LLC

<div>
 We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-line technical support to users with hardware and software issues.
 </li>
 <li>
 Diagnose and troubleshoot desktop and system problems in a timely manner.
 </li>
 <li>
 Install, configure, and upgrade desktops, laptops, and related hardware.
 </li>
 <li>
 Manage and maintain user accounts within Active Directory environments.
 </li>
 <li>
 Assist with the deployment and maintenance of software and updates.
 </li>
 <li>
 Coordinate with the IT team for network troubleshooting and server issues.
 </li>
 <li>
 Document support processes and maintain accurate support records and logs.
 </li>
 <li>
 Provide training and guidance to users on IT processes and procedures.
 </li>
 <li>
 Perform regular system backups and data recovery operations when necessary.
 </li>
 <li>
 Ensure compliance with company policies and IT security standards.
 </li>
 <li>
 Monitor system performance and make recommendations for improvements.
 </li>
 <li>
 Assist in the planning and execution of large-scale IT projects and upgrades.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field is preferred.
 </li>
 <li>
 At least two years of experience in a desktop support role is required.
 </li>
 <li>
 Strong knowledge of Windows and Mac operating systems is essential.
 </li>
 <li>
 Proficiency with Active Directory and common network protocols is needed.
 </li>
 <li>
 Excellent verbal and written communication skills are necessary.
 </li>
 <li>
 Ability to troubleshoot and resolve technical issues efficiently is required.
 </li>
 <li>
 Familiarity with remote support tools and VPN technologies is advantageous.
 </li>
 </ul>
</div>

DICETEK LLC

<div>We are seeking an experienced Desktop Support Engineer to join our dynamic IT team. As a Desktop Support Engineer, you will be responsible for providing comprehensive technical support to our employees, ensuring our desktop systems, software applications, and network connectivity run smoothly and effectively. You will be the go-to person for diagnosing and resolving hardware and software issues, assisting with system upgrades, and providing user training when necessary. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-oriented approach. Your goal will be to maintain the highest possible levels of user satisfaction and system functionality, contributing to the overall efficiency of our organization's operations. 
Responsibilities<ul><li>Provide first-line technical support to users with hardware and software issues.</li><li>Diagnose and troubleshoot desktop and system problems in a timely manner.</li><li>Install, configure, and upgrade desktops, laptops, and related hardware.</li><li>Manage and maintain user accounts within Active Directory environments.</li><li>Assist with the deployment and maintenance of software and updates.</li><li>Coordinate with the IT team for network troubleshooting and server issues.</li><li>Document support processes and maintain accurate support records and logs.</li><li>Provide training and guidance to users on IT processes and procedures.</li><li>Perform regular system backups and data recovery operations when necessary.</li><li>Ensure compliance with company policies and IT security standards.</li><li>Monitor system performance and make recommendations for improvements.</li><li>Assist in the planning and execution of large-scale IT projects and upgrades.</li></ul> 
Requirements<ul><li>Bachelor's degree in Computer Science or related field is preferred.</li><li>At least two years of experience in a desktop support role is required.</li><li>Strong knowledge of Windows and Mac operating systems is essential.</li><li>Proficiency with Active Directory and common network protocols is needed.</li><li>Excellent verbal and written communication skills are necessary.</li><li>Ability to troubleshoot and resolve technical issues efficiently is required.</li><li>Familiarity with remote support tools and VPN technologies is advantageous.</li></ul>
Skills: test</div>

Accenture

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : Microsoft Intune 
Good to have skills : NA 
Minimum 5 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall service delivery and user experience. Your role will be pivotal in maintaining the integrity and functionality of essential software applications, ensuring that they meet the needs of the organization and its users. Roles &amp; Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their skills and knowledge. - Monitor system performance and proactively identify areas for improvement. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune. - Good To Have Skills: Experience with mobile device management solutions. - Strong understanding of application support processes and methodologies. - Familiarity with troubleshooting techniques for software applications. - Experience in collaborating with cross-functional teams to resolve issues. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Intune. - This position is based at our Gurugram office. - A 15 years full time education is required.
 
15 years full time education

Application Support Engineer

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