support engineer

Blue Yonder

<div><div>Role: Support Engineer II</div><div>
Location: Dallas, TX (Hybrid)</div><div></div><div>
Overview</div><div>
Blue Yonder is a leading SaaS and AI-driven Global Supply Chain Solutions software product company, and a Glassdoor &ldquo;Best Places to Work&rdquo; employer.</div><div>
We are seeking Support Engineer 2 to join the Blue Yonder Planning Operate (Support) team where your core focus is to ensure customers realize value from their Blue Yonder Supply Chain Planning solutions. For the suitable candidate, we are open to considering a remote work option.</div><div></div><div>
Blue Yonder Planning Operate (Support) team is responsible for working with our global customer base to support the Supply Chain Solution during onboarding, go-live, and steady state phases of their implementation. For our SaaS &amp; Cloud customers, we handle all aspects of solution support, including proactive monitoring, application support, product support, change request, service request, as well as End-to-End workflow support. To help achieve success, we are working in an integrated model to work closely with other cross-functional / development teams to drive a more controlled environment.</div><div></div><div>
The team currently consists of 300+ global associates across Americas (NA/LATAM), EMEA, APAC, and India, while supporting 500+ global customers on SaaS-Azure, Private Cloud, and On Premise.</div><div></div><div>
What you&rsquo;ll do</div><div>
Blue Yonder is undergoing tremendous SaaS/DevOps/AI-ML integrated transformation and this is a very exciting time to join our team! The Support Engineer 2 will be responsible to investigate and resolve issues reported by Customers in collaboration with global operations teams with functional and technical expertise. Individual will work with customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction. Also, the Support Engineer 2 will work with Blue Yondr Implementation Partners to support our SaaS customers on Azure environment and provide Solution/Product support on Blue Yonder Supply Chain Planning solutions during implementation and after Go-live.</div><div></div><div>
Our current technical environment:</div><ul><li><div>
Azure</div></li><li><div>
Oracle SQL/ Microsoft SQL</div></li><li><div>
Windows/Linux</div></li></ul><div></div><div>
What We Are Looking For</div><div>
Industry Experience:</div><ul><li><div>
Minimum 3-5 years of experience in customer facing role for supply chain solution implementation (consulting) and/or support involving Advanced Planning and Optimization</div></li><li><div>
Experience with Blue Yonder Supply Chain Planning solutions will be added advantage.</div></li><li><div>
Preference for those with experience working with Blue Yonder solutions like Enterprise Supply Planning(ESP), Supply Chain Planner(SCP), Demand, Fulfillment, Sales and Operation Planning, Order Promiser(OP), and Inventory Optimization</div></li><li><div>
Familiarity with DevOps operations model is preferred.</div></li><li><div>
Previous experience providing software support to customers in on-premises and/or cloud-hosted environments; preference given to those with Microsoft Azure and SaaS solution support experience.</div></li><li><div>
Possesses good understanding on one or more of industry verticals such as High Tech/Technology, Consumer Goods, Retail, Biotech, Healthcare, and Manufacturing.</div></li><li><div>
Understands SAAS consumption, adoption, and business value KPIs related to planning solution.</div></li><li><div>
Proficiency in other advanced planning solutions, such as APO (Advanced Planning and Optimization), and familiarity with ERP systems like SAP would be beneficial.</div></li><li><div>
Possess strong knowledge of SAAS consumption, adoption and business value KPIs related to respective solution.</div></li><li><div>
Proficiency with AI/ML and/or business analytics is preferred.</div></li></ul><div></div><div>
Soft Skills:</div><ul><li><div>
Must have excellent communication and interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow-through and reporting.</div></li><li><div>
Ability to work calmly under pressure and meet deadlines.</div></li><li><div>
Proven background to have collaborated with multiple stakeholders in a global setting.</div></li><li><div>
Must have strong multi-tasking skills.</div></li><li><div>
Must be self-motivated and quick learner - New technologies, platforms, integrations, data insights</div></li><li><div>
Willingness to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations.</div></li><li><div>
Demonstrates initiative and is inquisitive.</div></li><li><div>
Succeeds in a fast-paced environment.</div></li><li><div>
Demonstrates the ability to work independently without losing team synergy.</div></li><li><div>
Demonstrates customer service ethics and core values.</div></li></ul><div></div><div>
Education:</div><ul><li><div>
Bachelor&rsquo;s degree required, major in Computer Applications, Industrial Engineering, Supply Chain Management, or other equivalent technical fields. Master&rsquo;s degree preferred.</div></li></ul><div></div><div>
-</div><div>
The annual salary for this position is $70,189.98 - $85,810.01</div><div></div><div>
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.</div><div></div><div>
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:</div><ul><li><div>
Comprehensive Medical, Dental and Vision</div></li><li><div>
401K with Matching</div></li><li><div>
Flexible Time Off</div></li><li><div>
Corporate Fitness Program</div></li><li><div>
A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more</div></li></ul><div></div><div>
At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.</div><div></div><div>
Our Values</div><div><br>
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: <div>Core Values</div></div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div></div>

Support Engineer 2

Albi

<div>
 <p>
  We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration companies with the technology they need to scale and grow their businesses.
 </p>
 <p>
  As our customer base continues to grow, we are expanding our global support organization to ensure customers receive reliable, timely, and high-quality technical support.
 </p>
 <p>
  We are looking for a
  <strong>
   Support Engineer I
  </strong>
  to join our Karachi-based team. This is an
  <strong>
   entry-level / junior engineering role
  </strong>
  that works closely with Support Specialists and senior engineers to
  <strong>
   troubleshoot, fix, and resolve customer issues
  </strong>
  . You will work directly on production-impacting problems, contributing code fixes, data corrections, and configuration changes under established processes and guidance.
 </p>
 <p>
  This position supports
  <strong>
   U.S. evening hours
  </strong>
  and requires working
  <strong>
   4:00 AM - 1:00 PM Karachi time (with a 1-hour break),
  </strong>
  or approximately 5:00PM - 2:00AM US Central Time.
 </p>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with Support Specialists to investigate, troubleshoot,
   <strong>
    fix
   </strong>
   , and resolve customer-reported technical issues.
  </li>
  <li>
   Diagnose root causes by analyzing application behavior, logs, and data.
  </li>
  <li>
   Implement
   <strong>
    code fixes in .NET-based applications
   </strong>
   for well-scoped, low-to-medium complexity issues, following established development and deployment processes.
  </li>
  <li>
   Write and execute
   <strong>
    SQL queries
   </strong>
   , including safe
   <strong>
    bulk operations
   </strong>
   (updates/inserts) to correct data issues when required.
  </li>
  <li>
   Reproduce issues in lower environments and validate fixes before deployment.
  </li>
  <li>
   Own assigned support cases end-to-end, ensuring timely communication, proper resolution, and post-fix validation.
  </li>
  <li>
   Escalate complex or high-risk issues to senior engineers with clear analysis and proposed solutions.
  </li>
  <li>
   Collaborate with engineering and QA teams to ensure fixes are properly tested and released.
  </li>
  <li>
   Document fixes, root causes, and preventive steps in internal knowledge bases.
  </li>
  <li>
   Participate in shift handovers to ensure continuity across time zones.
  </li>
  <li>
   Continuously build technical expertise in the product, platform, and support tooling
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    0-2 years of professional experience
   </strong>
   in technical support, application support, or software engineering.
  </li>
  <li>
   Working knowledge of
   <strong>
    .NET / C#
   </strong>
   , including debugging, fixing bugs, and understanding application flow.
  </li>
  <li>
   Strong
   <strong>
    SQL skills
   </strong>
   , including:
  </li>
  <ul>
   <li>
    Writing queries with joins and filters
   </li>
   <li>
    Data analysis and validation
   </li>
   <li>
    Experience or exposure to
    <strong>
     bulk operations
    </strong>
    with attention to safety and data integrity
   </li>
  </ul>
  <li>
   Solid troubleshooting and analytical problem-solving skills.
  </li>
  <li>
   Strong sense of
   <strong>
    ownership and accountability
   </strong>
   for customer-impacting issues.
  </li>
  <li>
   Good written and verbal
   <strong>
    communication skills
   </strong>
   in English.
  </li>
  <li>
   Ability to work responsibly with production systems and follow change-management processes.
  </li>
  <li>
   Willingness to work
   <strong>
    4:00 AM - 1:00 PM PKT
   </strong>
   to support U.S. evening operations.
  </li>
  <li>
   Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience contributing bug fixes in a production environment.
  </li>
  <li>
   Familiarity with REST APIs and debugging API-related issues.
  </li>
  <li>
   Exposure to CI/CD pipelines and code review processes.
  </li>
  <li>
   Experience with ticketing systems (Zendesk, Jira, Freshdesk).
  </li>
  <li>
   Basic understanding of cloud platforms (Azure preferred).
  </li>
  <li>
   Prior SaaS or customer-facing technical experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <p>
  We're driven by purpose, fueled by high energy, and committed to helping our people grow.
 </p>
 <p>
  We offer:
 </p>
 <ul>
  <li>
   Competitive salary aligned with the Karachi market
  </li>
  <li>
   Paid time off and company holidays
  </li>
  <li>
   Medical insurance coverage
  </li>
  <li>
   Real ownership of production issues and meaningful technical work
  </li>
  <li>
   Mentorship from experienced engineers
  </li>
  <li>
   Clear career progression
  </li>
  <li>
   Supportive, collaborative team culture
  </li>
  <li>
   Stable work schedule aligned with U.S. business needs
  </li>
 </ul>
 <p>
  Your growth matters to us. We provide hands-on experience, trust, and support to help you develop into a strong engineer while making a real impact for our customers.
 </p>
</div>


Support Engineer

LiveRamp

<div><div>LiveRamp is the data collaboration platform of choice for the world&rsquo;s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases&mdash;within organizations, between brands, and across its premier global network of top-quality partners.</div><div></div><div>
Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.</div><div><br>
The mission of our Business Technology (BT) team is to empower LiveRamp&rsquo;s workforce through technology solutions that make their work easier, faster and more effective. Within BT, our Client Services team plays a fundamental role in this work. Our Support Engineers are the face of our IT operations, providing in-office support to our office-based teams, virtual support to our remote employees, and serving as application administrators for the platforms we use to deliver services.</div><div></div><div>
Key Responsibilities:</div><ul><li><div>
Office Build-out: support the build-out of new office space in Hyderabad, including</div><ul><li><div>
Setting up workstations with monitors and other peripherals</div></li><li><div>
Working with a Network Engineer to build-out and connect on-premise hardware stack</div></li><li><div>
Install all of the necessary equipment in conference rooms and ensure it is functional</div></li><li><div>
Ensure office employees are able to connect to the internet and LiveRamp applications</div></li><li><div>
Troubleshoot and resolve any issues that arise in employee&rsquo;s ability access the systems they need to perform work</div></li></ul></li><li><div>
Customer Support: provide in-person and remote support with empathy, understanding and care, leaving our customers feeling delighted by every interaction with you</div></li><li><div>
Endpoint Management:</div><ul><li><div>
perform physical tasks, builds, conference room support and other duties for laptops, printers, servers, video conferencing, iPad and network hardware</div></li><li><div>
maintain an inventory of hardware and software assets</div></li></ul></li><li><div>
Tier 1 - 4 Support: respond to support requests that are made through our ticketing system, troubleshooting and resolving issues across a wide variety of platforms, through clear, concise, jargon-free communication with the requestor</div></li><li><div>
Optimize &amp; Innovate: continuously look for opportunities to improve processes, automate work and improve our employees&rsquo; experiences</div></li><li><div>
System Administration: serve as the system administrator for one or more applications, maintaining, monitoring, securing, supporting and enhancing the application</div></li><li><div>
Educate: provide proactive guidance, direction and training to users, helping them become self-reliant and proficient on their toolsets</div></li></ul><div></div><div>
You Possess:</div><ul><li><div>
An insatiable need to help people and feel the satisfaction of delighting your customers</div></li><li><div>
Incredible patience and empathy when helping people who may be less technologically savvy</div></li><li><div>
A deep appreciation for how important it is to support an Executive team in such a way that their interaction with technology is seamless and worry-free</div></li><li><div>
At least 5 years&rsquo; experience working in IT, with at least 3 of those years being in desktop support</div></li><li><div>
The need to keep busy, constantly looking for ways to contribute to the productivity of the wider team</div></li><li><div>
Stellar communication skills, which enable you to take complex matters and explain them in a way that anyone can understand, without condescension or judgment</div></li><li><div>
A love of technology and a curiosity that drives you to always look for new and exciting ways to use it in making work easier and more effective</div></li><li><div>
Significant experience in building and supporting Macs, which comprise 80% of our desktop fleet</div></li><li><div>
Experience building and supporting Windows desktop.</div></li><li><div>
Expertise in scripting and automation.</div></li><li><div>
Experience as a system administrator for an ITSM system, preferably FreshService or Jira Service Management</div></li><li><div>
Experience with Google gSuite, and Microsoft Office</div></li><li><div>
Familiarity with the following tools:</div><ul><li><div>
 Jamf, Workspace One, or MS Intune Administration</div></li><li><div>
Crowdstrike, Netskope and other security tools</div></li><li><div>
 asset management software</div></li></ul></li><li><div>
Experience with hardware procurement, with vendor management experience a bonus</div></li><li><div>
An ISO, ITIL or other certification(s) or a strong desire to obtain them</div></li></ul><div><br>
Benefits:</div><ul><li><div>
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.</div></li><li><div>
Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents.</div></li></ul><div></div><div>
More about us:</div><div></div><div><i>
LiveRamp&rsquo;s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles&mdash;one that informs how we hire, train, and grow our global team across nine countries and four continents. Click </i><div><i>here </i></div><i>to learn more about Diversity, Inclusion, &amp; Belonging (DIB) at LiveRamp.</i></div><div></div><div>
We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.</div><div><br>
To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.</div></div>

Trustbend Logistics

<div><p>Trustbend Packers &amp; Movers is seeking a skilled and dependable IT Support Engineer to join our technical support team in <b>Dubai</b>. This role is ideal for a technology-focused professional who can ensure smooth IT operations, maintain system reliability, and provide timely technical assistance to support the company&rsquo;s logistics and relocation services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems promptly.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Maintain network infrastructure including routers, switches, and Wi-Fi systems.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Support company software systems used for logistics and operational management.</li>
<li>Maintain documentation of IT systems, assets, and troubleshooting procedures.</li>
<li>Coordinate with external IT vendors for advanced technical support when required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Experience with firewall configuration, antivirus management, and data backup systems.</li>
<li>Familiarity with ERP or logistics management systems is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong problem-solving and technical troubleshooting abilities</li>
<li>Ability to prioritize tasks and handle multiple IT support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Trustbend Packers &amp; Movers, reliable IT infrastructure plays a key role in supporting efficient logistics and customer service operations. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to grow your technical career while contributing to the success of a professional relocation and logistics company.</p></div>

IT Support Engineer

VaporVM

<div><div><div><b>Date Posted:</b></div>
16 March, 2026</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VaporVM</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2>
<div><h3 class="jobSectionHeader"><b>Location:</b><b> Lahore, Pakistan</b></h3>
<h3 class="jobSectionHeader"><b>Job Summary:</b></h3>
<p>
The IT Support Engineer is responsible for providing technical support, troubleshooting, and maintenance of the company&rsquo;s IT systems, networks, and hardware. This role ensures smooth operation of IT infrastructure and timely resolution of technical issues for employees.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3>
<ul><li>Provide <b>first-line technical support</b> to internal users via email, phone, or in-person.
</li><li>Troubleshoot and resolve hardware, software, and network issues.
</li><li>Install, configure, and maintain computers, servers, printers, and other IT equipment.
</li><li>Monitor and maintain the <b>company&rsquo;s network infrastructure</b>.
</li><li>Ensure <b>data backups and security protocols</b> are followed.
</li><li>Assist in deploying and maintaining company software applications.
</li><li>Document technical issues and resolutions for knowledge management.
</li><li>Coordinate with vendors for hardware/software repairs and procurement.
</li><li>Provide guidance and training to employees on IT policies and software usage.
</li></ul><h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications:</b></h3>
<ul><li>Bachelor&rsquo;s degree in <b>Computer Science, Information Technology, or a related field</b>.
</li><li><b>4&ndash;5 years of proven experience</b> as an IT Support Engineer or in a similar role.
</li><li>Strong knowledge of <b>Windows, Linux, and/or MacOS environments</b>.
</li><li>Experience with <b>networking, VPNs, firewalls, and server management</b>.
</li><li>Familiarity with <b>cloud services</b> (e.g., Office 365, AWS, Azure) is a plus.
</li><li>Excellent <b>problem-solving and communication skills</b>.
</li><li>Ability to work independently and manage multiple tasks efficiently.</li></ul></div></div><p></p>

Noorka

<div><p>Noorka Logistics is looking for a dedicated and technically skilled IT Support Engineer to join our team in <b>Dubai</b>. This role is ideal for a proactive professional who can maintain IT infrastructure, provide timely technical support, and ensure smooth system operations within a fast-moving logistics and supply chain environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide first-line and second-line technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li>
<li>Monitor network performance and troubleshoot connectivity problems.</li>
<li>Manage user accounts, access permissions, and email configurations.</li>
<li>Support ERP and logistics management systems used by operations teams.</li>
<li>Perform regular system updates, backups, and security checks.</li>
<li>Maintain IT inventory and documentation of systems and configurations.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
<li>Ensure data security and compliance with company IT policies.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and basic networking concepts.</li>
<li>Experience with firewalls, antivirus software, and data backup systems.</li>
<li>Familiarity with logistics or supply chain software is an advantage.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Problem-solving mindset</li>
<li>Ability to prioritize tasks and manage multiple requests</li>
<li>High attention to detail and system accuracy</li>
<li>Strong sense of responsibility and confidentiality</li>
<li>Ability to work independently and within a team</li>
</ul>
<p>At Noorka Logistics, technology plays a critical role in ensuring operational efficiency and seamless supply chain management. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to enhance your technical expertise while contributing to a dynamic and growing logistics organization.</p></div>

Al Haktur IT Solutions

<div><p>Al Haktur IT Solutions is seeking a skilled and proactive IT Support Engineer to join our technical team in <b>Dubai</b>. This role is ideal for a technology-driven professional who can provide reliable technical support, maintain IT systems, and ensure smooth day-to-day operations for clients and internal teams within a fast-growing IT solutions company.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems efficiently.</li>
<li>Manage user accounts, email configurations, and system access permissions.</li>
<li>Support server maintenance and ensure proper system updates.</li>
<li>Maintain network infrastructure including routers, switches, and firewalls.</li>
<li>Perform regular data backups and ensure information security.</li>
<li>Maintain documentation of IT systems, configurations, and troubleshooting processes.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration.</li>
<li>Strong knowledge of Windows operating systems and networking fundamentals.</li>
<li>Familiarity with firewalls, antivirus software, and backup systems.</li>
<li>Experience with Microsoft 365 administration and user account management.</li>
<li>Good troubleshooting and analytical skills.</li>
<li>Strong communication and interpersonal abilities.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Strong problem-solving and technical troubleshooting skills</li>
<li>Ability to prioritize tasks and handle multiple support requests</li>
<li>Attention to detail and system accuracy</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
<p>At Al Haktur IT Solutions, technology and reliability are the foundation of our services. This IT Support Engineer position in <b>Dubai</b> offers an excellent opportunity to expand your technical expertise while contributing to innovative IT solutions in a dynamic and professional environment.</p></div>

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