support engineer

Atlassian

<div>Overview:

Working at Atlassian
Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities:

TBC
Qualifications:

Benefits &amp; Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.</div>

Support Engineer

Astek Middle East

<div>
 
 
 Job Title:
 
 Application Support Engineer
 
 
 
 Location:
 
 Madinah - KSA
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced Application Support Engineer to ensure smooth application availability and reliability. The role involves monitoring, troubleshooting, deploying new releases, and resolving incidents to maintain critical business systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Ensure application availability and resolve technical issues promptly.
 </li>
 <li>
 Perform health checks, monitor alerts, and assist with service restoration.
 </li>
 <li>
 Manage application deployments, rollbacks, and software installations.
 </li>
 <li>
 Troubleshoot end-user incidents, perform root cause analysis, and provide fixes.
 </li>
 <li>
 Monitor systems and ensure stable execution of applications.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Hands-on experience with containerization (RedHat OpenShift).
 </li>
 <li>
 Strong knowledge of web application servers (Tomcat, JBoss, Nginx, WebLogic).
 </li>
 <li>
 Proficiency in Linux/Unix OS administration and troubleshooting.
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 <li>
 Experience with Java, XML, web services, and APIs.
 </li>
 <li>
 Good command of Unix shell/commands.
 </li>
 </ul>
 
 
</div>

Application Support Engineer

C Square Consulting (Pvt.) Ltd

Company DescriptionC Square (Pvt) Limited is a customer experience market leader, providing customer engagement solutions using conventional, traditional and digital channels integrated by AI and Genesys platform.Requirements:<ul><li>Minimum 1 year of experience in a related role.</li><li>Strong knowledge of VoIP and/or SIP technologies.</li><li>Proficiency in Linux OS (Fedora based); experience with Dockers and Kubernetes is a plus.</li><li>Hands-on experience with solutions with omni-channel capabilities (Genesys experience is a plus).</li><li>Proficiency in troubleshooting tools like Wireshark, tcpdump, etc.</li><li>Sound understanding of Networking concepts.</li><li>Knowledge of databases like MSSQL and Oracle, including query building.</li><li>Strong troubleshooting skills and a problem-solving mindset.</li><li>Excellent communication skills with prior experience in client support.</li><li>Basic programming knowledge for troubleshooting purposes.</li></ul>Key Responsibilities:<ul><li>Handle tickets on the Ticket Portal and resolve client issues efficiently.</li><li>Diagnose and troubleshoot technical problems.</li><li>Coordinate with relevant teams internally to ensure seamless operations.</li><li>Collaborate with client business and IT teams to understand and address issues and requirements.</li><li>Implement RFCs and lead projects.</li><li>Perform on-site visits for support and implementation as needed.</li><li>Share knowledge within the team to foster collective growth.</li></ul>Job Type: Full-timeWork Location: In person

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 1(Male)</li><li>Location: Karachi</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

Starlink Qatar

<div>
 
 
 Immediate Hiring - 07 - Oct - 2025
 
 
 
 
 
 
 
 📌 Position: IT Support Engineer (Temporary &ndash; Until December 2025)
 
 
 
 
 📍 Location: Lusail City, Qatar
 
 
 
 
 💼 Type: Onsite | Contract (6-month renewable)
 
 
 
 
 💰 Salary: Full Package QAR 4,500
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 About the Role
 
 
 
 
 We&rsquo;re looking for a proactive IT Support Engineer to join our team on a temporary contract until December 2025. You&rsquo;ll be the go-to person for technical issues &mdash; handling hardware, software, and network troubleshooting to ensure smooth daily operations.
 
 
 
 
 This role is ideal for candidates who are immediately available, Qatar-based, and passionate about delivering fast, effective IT support.
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Provide first &amp; second-level IT support for users
 
 
 
 
 Troubleshoot Windows 10/11, MS Office 365, and basic networking issues
 
 
 
 
 Manage desktops, laptops, printers, and user accounts (Active Directory)
 
 
 
 
 Document incidents and ensure timely resolutions
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 
 Diploma/Bachelor&rsquo;s in IT or related field
 
 
 
 
 2+ years&rsquo; experience in IT support/helpdesk
 
 
 
 
 Strong knowledge of Windows OS, MS Office 365 &amp; networking fundamentals
 
 
 
 
 Good communication and problem-solving skills
 
 
 
 
 Certifications (CompTIA / Microsoft) are a plus
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 🚀 Ready to make a difference?
 
 
 
 
 Apply now if you are immediately available and based in Qatar:
 
 
 
 
 
 
 
 
 https://lnkd.in/dEyXP9x2
 
 
 
 
 
 
 Only Qatar-local candidates will be considered.
 
 
</div>

It Support Engineer

Eraxon IT Solutions

Position: IT Support EngineerTiming: Night Shift (7 PM - 5AM) (onsite)Experience: 1+ Years (industrial experience)We are seeking a skilled IT Support &amp; Systems Administrator to manage day-to-day IT operations, provide technical support, and ensure smooth functioning of systems and servers. The role involves handling user support, maintaining computer and backups, monitoring system performance, and supporting organizational websites and IT infrastructure.Responsibility: - Provide first-level IT support for hardware, software, and network issues.- Install, configure, and maintain desktops, laptops, printers, and IT equipment.- Maintain IT asset inventory and perform regular updates.- Monitor and update network configurations for optimal performance.Location:Eraxon IT Solutions, 2nd Floor, al-sheik Plaza, Near shell pump, Adyala Rd, RawalpindiSee us on Google Mapshttps://maps.app.goo.gl/TRWiFBpZkC22NpiF9Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthExperience:<ul><li>Industry: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi Adyala Road (Preferred)</li></ul>Work Location: In person

IT Support Engineer

Logix Solutions

Job Title: Technical Support Engineer &ndash; Office-Based Location: Karachi, PakistanAbout the Role: Logix Solutions is hiring a Technical Support Engineer for our valued client in the solar energy sector where you will be responsible for assisting customers and solar installers over the phone with issues related to Solar Inverters and Lithium Batteries.Key Responsibilities:<ul><li>Provide technical assistance to end-customers and solar installers via phone regarding product settings, faults, and installations.</li><li>Redirect customers to their nearest service center when necessary.</li><li>Apply knowledge of Electrical and Electronics systems to troubleshoot and resolve technical inquiries.</li><li>Maintain accurate records of all service and support activities.</li><li>Contribute to the development and improvement of product documentation and manuals.</li><li>Support R&amp;D teams by helping manage and document physical complaints of products received at the Head Office.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Electronics, Electrical Engineering, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Background in Power Electronics or Solar Inverters is a plus (not mandatory).</li></ul>Skills &amp; Attributes:<ul><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to manage, track, and resolve customer complaints effectively.</li><li>Customer-oriented mindset and good people-handling skills.</li></ul>What We Offer:<ul><li>On-the-Job Training</li><li>Career Growth and Development Opportunities (based on performance)</li><li>Market-Competitive Salary: PKR 45,000 &ndash; 50,000</li><li>Start Date: As Soon As Possible</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

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