support engineer

Panashi FZCO

Job Title: Support Engineer Location: Dubai, UAE Job Summary: We are seeking a skilled and responsible Support Engineer to join our team in Dubai. The ideal candidate will have strong technical knowledge, good communication skills, and the flexibility to handle work responsibilities as per workload requirements.Key Responsibilities:<ul><li>Provide technical support and maintenance for hardware and electrical systems.</li><li>Prepare detailed reports and documentation using MS Excel and MS Word (mandatory).</li><li>Manage email communication with clients and internal teams in a professional manner.</li><li>Diagnose, troubleshoot, and resolve system or hardware issues.</li><li>Ensure timely response and resolution for support-related concerns.</li><li>Work on-site or remotely based on operational requirements.</li><li>Be available to work even during personal leave if urgent tasks arise.</li></ul>Requirements:<ul><li>Education: Diploma or Bachelor&rsquo;s degree in Electrical, Electronics, or related field.</li><li>Experience: Minimum 2 to 5 years in a similar technical support or hardware/electrical role.</li><li>Driving License: Valid UAE driving license (mandatory).</li><li>Technical Skills:</li><li>Proficiency in MS Excel and Word for report preparation (mandatory).</li><li>Hardware and electrical troubleshooting experience.</li><li>Languages:</li><li>Hindi and English &ndash; Mandatory</li><li>Arabic &ndash; Advantage</li><li>Age: 22 to 35 years</li><li>Work Timing: Flexible; based on workload and operational needs.</li></ul>Preferred Attributes:<ul><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and handle pressure.</li><li>Customer-focused and proactive in resolving issues.</li></ul>Job Type: Full-timeEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Technical support: 2 years (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>License/Certification:<ul><li>UAE driving license (Required)</li></ul>

Support Engineer

Trilliant Inc

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.
 
We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.
 
Job Description: 
Trilliant is seeking a Support Engineer responsible for supporting Trilliant’s existing and new customers, maintaining their Production environment, and managing issues based on support level agreements (SLAs). Works closely with Engineering to help understand, isolate, and resolve problems. Performs escalation of critical issues and ensures that the support group can assist the customer on time. Manage the after-hours and weekend support for select customers and be an escalation point for critical issues. Track and report on the support group metrices and customer service performance.
 
Position Responsibilities
 
Provide customer support based on service level agreements (SLA’s) including hardware, software, and firmware
 Manage customer accounts including cloud hosting and third-party components
 Manage customer relationship and be the face of Trilliant
 Perform service management and change control
 Manage SaaS service including Trilliant applications, access, and control.
 Works with the customer on deploying patches/upgrade to their production environment
 Works with engineering teams to resolve customer issues that have not been solved through problem replication or known solutions.
 Track and report metrices on customer’s SLAs and expenses
 Host meetings with internal teams as required to keep all stake holders informed of high profile / impact customer issues as recorded in the issue management system
 Manage and progress all issues recorded in Trilliant’s issue management system.
 Daily reviews and updates of Trilliant’s issue management system
 Be part of an on-call staff and be an escalation point for critical issues
 Other duties as assigned
 
Position Requirements
 
Experience in Customer Support for Production Systems
 Experience in AWS deployment, management, and maintenance
 Experience with virtual machine and server management
 Experience with Operating Systems such as Unix/Linux/CentOS and Microsoft Server
 Ability to establish and maintain effective working relationships with management, co-workers, staff at all levels, customers and outside contacts of diverse backgrounds while representing Trilliant
 Experience in utilities and Advanced Electrical Metering (Smart Meters)
 Use of SQL quarries against a database such as Oracle, MySQL or MSSQL with manipulation of CSV files
 Experience with protocols such as SSH, Telnet, FTP, TCP/IP, DHCP, NTP and Remote connection software
 Proficiency in Microsoft Office Tools such as Word, Excel, Visio and Outlook
 Knowledge of Docker, Kubernetes, and other deployment tools a plus
 Able and willing to work a flexible schedule and/or overtime as needed to meet required deadlines
 Willingness and ability to travel as necessary or required (~25%)
 
Education/Certification
 
College degree in computer sciences, computer networking or related field. Related work and or military experience will also be considered
 Certifications in computer field highly desired (ie AWS CCNA, MCSE, MCP)
 
Trilliant Values-
 
PASSIONATE-We find the right solutions for customers and exceed their expectations.
 
ACCOUNTABLE-We work smartly and tackle problems with urgency to get the job done.
 
CONFIDENT We look to the future and partner with each other to deliver world-class solutions.
 
ENERGIZED-We are excited and support the growth and direction of Trilliant.
 
At Trilliant, we value diversity and are committed to fostering an inclusive environment. To help us enhance the diversity of our candidate pool and meet reporting requirements, we invite you to voluntarily share your demographic information. Participation is entirely optional and will not affect your employment opportunities in any way. We will not access or use this information during the hiring process.
 
Gender
 
—Please choose an option—
 Male
 Female
 Non-binary
 Prefer to self-describe
 Prefer not to disclose
 
Race
 
—Please choose an option—
 Hispanic or Latino
 Black or African American
 White
 Asian
 Native Hawaiian or Other Pacific Islander
 American Indian or Alaska Native
 Two or More Races
 Prefer not to disclose
 
Are you authorized to work in the country you are applying for?
 
—Please choose an option—
 United States of America
 United Kingdom
 Canada
 Malaysia
 Singapore
 India
 Colombia
 Other
 
Do you now, or will you ever need sponsorship to work in the country you are applying for the job?
 
—Please choose an option—
 Yes
 No
 
Veteran Status: 
—Please choose an option—
 Yes
 No
 Prefer not to disclose

Clear Intentions

Job Title: IT Support Engineer (Minimum 3 Years Experience)Location: [Mumbai] Job Type: Full-time Experience Required: Minimum 3 YearsAbout the Role: We are looking for an experienced IT Support Engineer to manage, maintain, and support our client&rsquo;s IT infrastructure. The ideal candidate should have a strong understanding of Windows and Linux environments, be well-versed in networking, Active Directory, Office 365, and cloud technologies, and be comfortable handling firewall, NAS, and system installations.Key Responsibilities:<ul><li>Manage and support Office 365, Active Directory, and domain environments</li><li>Install, configure, and troubleshoot Windows and basic Linux systems</li><li>Handle network setup, configuration, and troubleshooting (LAN/WAN, switches, routers)</li><li>Configure and maintain firewalls, VPNs, and network security solutions</li><li>Manage NAS devices, backups, and data storage systems</li><li>Provide end-user support for hardware and software issues</li><li>Assist in cloud integration and management (Azure, Google Cloud, or AWS)</li><li>Monitor IT infrastructure and ensure smooth system operations</li></ul>Required Skills &amp; Experience:<ul><li>Minimum 3 years of hands-on IT support experience</li><li>Strong knowledge of Office 365, AD, and Windows Server</li><li>Experience with firewalls (SonicWall, Fortigate, Sophos, or similar)</li><li>Working knowledge of NAS / SAN systems</li><li>Understanding of basic Linux administration</li><li>Familiarity with cloud platforms</li><li>Excellent problem-solving and communication skills</li></ul>Education:<ul><li>Diploma or Degree in Computer Science / IT / or equivalent</li><li>Relevant certifications (e.g., MCSA, CCNA, CompTIA, Azure Fundamentals) will be an advantage</li></ul>Salary: Commensurate with experienceHow to Apply: Please submit your resume with the subject line &ldquo;IT Support Engineer &quot;Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;40,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

IT Support Engineer

Digio.in

<div>
 
 Company Description
 
 
 
 Digio is a startup focused on driving India's digital transformation by bringing paperless, presence-less, and hassle-free digital processes to Indian businesses and consumers. Our products include DigiSign for digital signing, DigiDocs for automated documentation, DigiKYC for user identity verification, DigiCollect for recurring payment collections, and DigioLink for secure financial data fetch. All products are accessible via generated links, easy-to-integrate API/SDKs, or an enterprise dashboard.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Support Engineer - Fresher, located in Bengaluru. The Support Engineer will be responsible for troubleshooting technical issues, providing customer and technical support, resolving operating system-related problems, and delivering excellent customer service. They will address customer queries, assist with product-related issues, and ensure smooth operations of Digio's products.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Troubleshooting and Technical Support skills
 </li>
 <li>
 Customer Support and Customer Service skills
 </li>
 <li>
 Knowledge of Operating Systems
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and collaboratively
 </li>
 <li>
 Familiarity with digital transformation processes is a plus
 </li>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or related field
 </li>
 </ul>
</div>

Support Engineer - Fresher

Demand pay

IT Support EngineerLocation: HSR Layout, Bangalore Experience: Minimum 2+ years Employment Type: Full-time (Work from Office)Job Summary:We are looking for an experienced IT Support Engineer to provide technical assistance, troubleshoot system issues, and ensure smooth IT operations across the organization. The ideal candidate should have hands-on experience in managing servers, resolving user issues, and maintaining secure IT infrastructure.Key Responsibilities:<ul><li>Provide first and second-level IT support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain desktops, laptops, and other IT peripherals.</li><li>Manage and monitor servers and cloud environments (AWS/Azure).</li><li>Ensure network security, system backups, and antivirus updates.</li><li>Troubleshoot connectivity issues (VPN, DNS, DHCP, firewalls).</li><li>Maintain IT documentation, inventory, and access control.</li><li>Coordinate with internal teams for upgrades and technical improvements.</li></ul>Job Types: Full-time, PermanentPay: &#8377;8,681.72 - &#8377;43,963.47 per monthWork Location: In person

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:&#10004; Minimum Bachelor&rsquo;s degree (Required) &#10004; Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply &#10004; Preferred: Minimum 1 year of experience in Online Technical Support &#10004; Expert in Flash Fiber network &#10004; Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Technical Support Engineer

CRUTZ LEELA ENTERPRISES

Resident Support Engineer requiredGraduate in any stream (should have Computer Course certificate).Min 3-4 year of Toll Plaza Technical Support experience/ Nadiad Kheda toll plaza,Skill Required:Should have knowledge of diagnosing and troubleshooting software and hardware problems.,Should install applications, databases, and various software patches independently. ,Should have knowledge of resolving network issues, configure operating systems.,Experience in Electronic Toll Collection System will be added advantage.,Job Types: Full-time, PermanentBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Resident Support Engineer

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