support engineer

Amazon

<div>
 
 Description
 
 
 
 Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology?
 
 
 We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership.
 
 
 As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
 </li>
 <li>
 Design, develop, test, launch and improve self-service software products such as Paramount workflows.
 </li>
 <li>
 Operate as a Subject Matter Expert on Amazon&rsquo;s internal authoring application and workflow engine to develop Paramount workflows.
 </li>
 <li>
 Engage with software development teams to understand and guide evolving program technology
 </li>
 <li>
 Understand and leverage Amazon technology and services
 </li>
 <li>
 Deep dive technical product or operational issues to propose and implement simple and effective solutions
 </li>
 <li>
 Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
 </li>
 <li>
 You persistently drive others to discover and resolve root cause when needed.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don&rsquo;t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies
 
 
 We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon&rsquo;s bottom-line.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of software development, or 2+ years of technical support experience
 </li>
 <li>
 Experience scripting in Python or Javascript
 </li>
 <li>
 Experience troubleshooting and debugging technical systems
 </li>
 <li>
 Experience with SQL databases (querying and analyzing)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with AWS, networks and operating systems
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 16 SEZ
 
 
 Job ID: A2999284
</div>

Support Engineer

C Square Consulting (Pvt.) Ltd

Company DescriptionC Square (Pvt) Limited is a customer experience market leader, providing customer engagement solutions using conventional, traditional and digital channels integrated by AI and Genesys platform.Requirements:<ul><li>Minimum 1 year of experience in a related role.</li><li>Strong knowledge of VoIP and/or SIP technologies.</li><li>Proficiency in Linux OS (Fedora based); experience with Dockers and Kubernetes is a plus.</li><li>Hands-on experience with solutions with omni-channel capabilities (Genesys experience is a plus).</li><li>Proficiency in troubleshooting tools like Wireshark, tcpdump, etc.</li><li>Sound understanding of Networking concepts.</li><li>Knowledge of databases like MSSQL and Oracle, including query building.</li><li>Strong troubleshooting skills and a problem-solving mindset.</li><li>Excellent communication skills with prior experience in client support.</li><li>Basic programming knowledge for troubleshooting purposes.</li></ul>Key Responsibilities:<ul><li>Handle tickets on the Ticket Portal and resolve client issues efficiently.</li><li>Diagnose and troubleshoot technical problems.</li><li>Coordinate with relevant teams internally to ensure seamless operations.</li><li>Collaborate with client business and IT teams to understand and address issues and requirements.</li><li>Implement RFCs and lead projects.</li><li>Perform on-site visits for support and implementation as needed.</li><li>Share knowledge within the team to foster collective growth.</li></ul>Job Type: Full-timeWork Location: In person

Avamels Printing Solutions

<div>At Avamels Printing Solutions, we believe technology plays a vital role in driving efficiency and delivering quality. To strengthen our IT infrastructure, we are looking for a skilled and dedicated IT Support Engineer to join our team in Riyadh. This role is essential in ensuring smooth IT operations, resolving technical issues, and supporting both staff and systems.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and networking issues.</li>
<li>Install, configure, and maintain computer systems, printers, and office IT equipment.</li>
<li>Monitor and troubleshoot system performance, ensuring minimal downtime.</li>
<li>Manage user accounts, email configurations, and access permissions.</li>
<li>Ensure IT security by implementing and monitoring antivirus, firewalls, and backups.</li>
<li>Collaborate with vendors for hardware/software procurement and support.</li>
<li>Maintain documentation of IT processes, incidents, and resolutions.</li>
<li>Provide training and support to employees on IT tools and best practices.</li>
<li>Assist in upgrading systems and implementing new technologies.</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar role.</li>
<li>Strong knowledge of Windows/Mac OS, networking, and troubleshooting.</li>
<li>Familiarity with printers, office IT equipment, and ERP systems is an advantage.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
<li>Certifications such as CompTIA, CCNA, or Microsoft Certified Professional are a plus.</li>
</ul>
Becoming part of Avamels Printing Solutions in Riyadh as an IT Support Engineer offers you the opportunity to contribute to a dynamic team while ensuring reliable and secure IT operations. If you are passionate about technology and providing efficient IT solutions, we welcome you to join our growing organization.</div>

IT Support Engineer

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our dedicated team in Dubai. This role is ideal for candidates who are passionate about technology, problem-solving, and providing efficient IT support to ensure seamless business operations across the organization.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment</li>
<li>Monitor and maintain company networks, servers, and security systems</li>
<li>Troubleshoot and resolve IT-related incidents in a timely manner</li>
<li>Assist employees with system access, password resets, and software usage</li>
<li>Ensure data backup and system security through proper protocols</li>
<li>Document IT processes, troubleshooting guides, and maintenance records</li>
<li>Coordinate with vendors and service providers for IT equipment and solutions</li>
<li>Support the implementation of new IT projects and upgrades</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;3 years of experience as an IT Support Engineer or in a similar role</li>
<li>Strong knowledge of Windows/Linux operating systems and MS Office tools</li>
<li>Familiarity with networking concepts (LAN, WAN, VPN, firewalls)</li>
<li>Hands-on experience with troubleshooting desktops, laptops, and peripherals</li>
<li>Knowledge of data backup, antivirus, and cybersecurity measures</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities in a fast-paced environment</li>
</ul>
Joining Zahr Freighters as an IT Support Engineer in Dubai gives you the opportunity to contribute to a technology-driven logistics environment where innovation and efficiency are highly valued. If you are passionate about IT and ready to take on challenges, we welcome you to apply and grow with us.</div>

Noorka

<div>Noorka Logistics is looking for a skilled and proactive IT Support Engineer to join our growing team in Dubai. This role is ideal for a professional who enjoys solving technical challenges, supporting end-users, and ensuring smooth IT operations across the organization. If you are passionate about technology and customer support, this position is the right fit for you.

 Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network issues across the organization</li>
<li>Install, configure, and maintain IT systems, applications, and equipment</li>
<li>Troubleshoot and resolve user issues promptly to minimize downtime</li>
<li>Monitor system performance and security to ensure smooth business operations</li>
<li>Assist in the setup of servers, printers, and other network devices</li>
<li>Maintain IT documentation, asset records, and system logs</li>
<li>Collaborate with vendors and service providers for IT-related solutions</li>
<li>Support data backups, recovery, and system updates</li>
<li>Ensure compliance with IT policies, standards, and security protocols</li>
</ul>
 Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li>
<li>Proven experience as an IT Support Engineer or similar role</li>
<li>Strong knowledge of hardware, networking, operating systems, and common business software</li>
<li>Familiarity with troubleshooting techniques and remote desktop tools</li>
<li>Excellent communication and problem-solving skills</li>
<li>Ability to work independently and manage multiple priorities</li>
<li>Certifications such as CCNA, CompTIA, or Microsoft certifications are a plus</li>
<li>Fluency in English; Arabic is an added advantage</li>
</ul>
Working as an IT Support Engineer at Noorka Logistics in Dubai provides an excellent opportunity to advance your career in a professional environment. If you are ready to take on new challenges and contribute to the efficiency of our IT infrastructure, we welcome you to apply and be part of our dedicated team.</div>

Al Haktur IT Solutions

<div>At Al Haktur IT Solutions, we are committed to delivering top-notch IT services and innovative solutions to meet the diverse needs of our clients. We are currently seeking a skilled and proactive IT Support Engineer to join our dynamic team in Dubai. This role is ideal for someone who thrives in solving technical challenges and ensuring seamless IT operations.

 Key Responsibilities:
<ul>
<li>Provide technical support and troubleshooting for hardware, software, and network issues.</li>
<li>Install, configure, and maintain IT systems, applications, and equipment.</li>
<li>Monitor and manage system performance, ensuring minimal downtime.</li>
<li>Respond to user queries and resolve issues efficiently within agreed SLAs.</li>
<li>Assist in implementing and maintaining IT policies, procedures, and security measures.</li>
<li>Support network administration including firewalls, switches, and routers.</li>
<li>Perform system backups, updates, and disaster recovery procedures.</li>
<li>Document technical issues and solutions for future reference.</li>
</ul>
&#9989; Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar IT role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking protocols.</li>
<li>Familiarity with Active Directory, DNS, DHCP, and system administration.</li>
<li>Experience with troubleshooting hardware, printers, and other peripherals.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to work independently as well as part of a team.</li>
<li>Relevant certifications (CCNA, MCSA, CompTIA A+/Network+) are a plus.</li>
</ul>
Joining Al Haktur IT Solutions in Dubai as an IT Support Engineer gives you the opportunity to work with a forward-thinking team and contribute to the smooth functioning of IT operations. If you are passionate about technology, eager to solve problems, and ready to grow with us, we invite you to apply today.</div>

Accenture

Project Role : Application Support Engineer 
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
 
Must have skills : SAP BTP Integration Suite 
Good to have skills : NA 
Minimum 3 year(s) of experience is required 
Educational Qualification : 15 years full time education 
 
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles &amp; Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage with stakeholders to gather requirements and provide feedback on system performance. Professional &amp; Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. - Experience with cloud integration platforms and services. - Strong analytical and problem-solving skills. - Familiarity with application support methodologies and best practices. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in SAP BTP Integration Suite. - This position is based at our Pune office. - A 15 years full time education is required.
 
15 years full time education

Application Support Engineer

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