support services manager

Talaat Moustafa Group Saudi

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  Support Services Manager is responsible for overseeing the operation, maintenance, and improvement of the organization's physical facilities. This role ensures that buildings and infrastructure are properly maintained, safe, and compliant with regulations. The manager will lead a team of maintenance professionals, coordinate facilities-related services, manage vendors, and implement cost-effective strategies for facilities management, aiming to optimize performance, safety, and functionality
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead and supervise a team of maintenance and facilities staff, ensuring high standards of performance, safety, and efficiency.
  </li>
  <li>
   Create work schedules, allocate resources, and ensure adequate staffing for daily operations and emergency response.
  </li>
  <li>
   Oversee the day-to-day maintenance operations of all facilities, including HVAC, plumbing, electrical systems, lighting, cleaning, and other infrastructure needs.
  </li>
  <li>
   Troubleshoot and resolve facility-related issues such as equipment failures, repairs, and urgent maintenance needs in a timely and cost-effective manner.
  </li>
  <li>
   Ensure all building systems (e.g., electrical, plumbing, HVAC) are functioning according to standards and regulations.
  </li>
  <li>
   Manage external vendors and contractors for specialized services (e.g., janitorial services, security, landscaping, etc.), ensuring contracts are executed efficiently and within budget.
  </li>
  <li>
   Monitor vendor performance and ensure compliance with service level agreements (SLAs), quality standards, and safety regulations.
  </li>
  <li>
   Ensure compliance with all relevant health, safety, and environmental regulations (e.g., OSHA, fire safety codes, building codes) within the facilities.
  </li>
  <li>
   Conduct safety inspections, risk assessments, and safety drills to ensure a safe working environment.
  </li>
  <li>
   Develop and manage the facilities and maintenance budget, ensuring cost-effective use of resources.
  </li>
  <li>
   Maintain accurate records of maintenance activities, repair logs, inspections, and compliance reports.
  </li>
  <li>
   Coordinate with other departments to ensure facilities meet operational needs, including IT, operations, and human resources.
  </li>
  <li>
   Communicate facility-related policies and procedures clearly to employees and external contractors.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Facilities Management, Business Administration, Engineering, or a related field. A relevant certification (e.g., Facilities Management Professional - FMP) is a plus.
  </li>
  <li>
   Minimum 10 years of experience in facilities management, maintenance, or a related field, with at least 2 years in a supervisory or management role.
  </li>
  <li>
   Proven experience in managing a team, vendor relationships, and maintenance operations.
  </li>
  <li>
   Familiarity with building systems (HVAC, electrical, plumbing, etc.) and maintenance best practices.
  </li>
  <li>
   Strong leadership and management skills with the ability to motivate and develop teams.
  </li>
  <li>
   Excellent organizational and project management skills, with a keen attention to detail.
  </li>
  <li>
   Knowledge of building systems, maintenance procedures, and safety regulations.
  </li>
  <li>
   Proficiency in facilities management software (e.g., CMMS systems), MS Office, and other relevant tools.
  </li>
  <li>
   Strong problem-solving and troubleshooting skills.
  </li>
  <li>
   Ability to manage budgets, negotiate contracts, and optimize resources.
  </li>
  <li>
   Facilities Management certification (e.g., FMP, CFM, or similar) preferred.
  </li>
  <li>
   OSHA certification or knowledge of health and safety regulations is a plus.
  </li>
 </ul>
</div>


Administration and Support Services Manager

Crothall Healthcare

<div><p><b>Salary: $60,000 - $65,000</b></p><p><b>
Other Forms of Compensation:</b> $5,000 Sign-On Bonus</p><p><b>
Pay Grade: </b>[[payGrade_obj]]</p><p></p><p><b><br>
Crothall Healthcare</b> is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p><b>
Summary: </b>As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
</p><p></p><p><b>Essential Duties and Responsibilities:</b></p><ul><li>
Establishes and annually reviews standards and work procedures for all staff.</li><li>
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li><li>
Assists in the hiring process; interview, hiring and training of new associates.</li><li>
Orients, develops, and supervises all supervisory/housekeeping staff.</li><li>
Conducts regular inspections and makes recommendations to the facility.</li><li>
Conducts monthly reporting of goals, accomplishments, and future plans.</li><li>
Provides staff education and continuous training.</li><li>
Communicates with staff, administration, and other departments.</li><li>
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li></ul><p>
</p><p><b>Qualifications:</b></p><ul><li>
4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li><li>
At least 1 year of supervisory experience in support service related field with high customer/client contact.</li><li>
Ability to communicate effectively in written format and oral presentations.</li><li>
Ability to multi-task and establish priorities.</li><li>
Ability to maintain organization in a changing and stressful environment.</li><li>
Exhibit initiative, responsibility, flexibility, and leadership.</li><li>
Possess a thorough knowledge of contract administration and office procedures.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li><li>
Bachelor&rsquo;s degree is preferred.</li></ul></div></div></div><p><b>
Apply to Crothall today!</b></p><p><i>
Crothall is a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Associates at Crothall are offered many fantastic benefits.</b></p><br>
<p></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><p>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf</p><p></p><p><b><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</b></p><p><b>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.</b></p><p></p><p><b><br>
Applications are accepted on an ongoing basis.</b></p><p><b>
Crothall maintains a drug-free workplace.</b></p><p></p><p><b><br>
Req ID: </b>1492921</p><p>
Crothall Healthcare</p><p>
JANELLE C. ALLEN</p><p>
[[req_classification]]</p></div>

EVS/Housekeeping Manager - Evenings - Brick, NJ

University of Doha for Science and Technology

<div>Overview:
<p>
University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master&rsquo;s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.</p><p></p><p><br>
With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.</p><p></p><p><br>
The Student Central Services Department invites applications for the position of Head, Academic Learning Services.</p>
Responsibilities:
<p>
Reporting to the Manager, Student Central Services, the successful candidate will oversee the academic support services provided to students and ensure students are provided with learning services throughout their academic journey.</p><p></p><p><br>
The successful candidate will do :</p><p></p><p><br>
1. Manage and oversee the development and daily operations of the academic learning services to</p><p>
address the needs of the UDST student population, including tutoring, supplemental instruction, study skills, academic coaching, time management strategies and other resources.</p><p>
2. Collaborate with the Colleges to assess and implement remediation support to Colleges and other</p><p>
Business Units, related to academic learning and student success.</p><p>
3. Establish and maintain relationships with Colleges, Business Units, and faculty to ensure that</p><p>
academic support services align with the needs of students and academic programs.</p><p>
4. Develop and deliver assessment and evaluation processes to determine the effectiveness of</p><p>
academic support services.</p><p>
5. Lead the development and continued enhancement of a comprehensive tutoring program for</p><p>
students to improve their academic performance.</p><p>
6. Manage current academic help centers on campus and devise additional support initiatives as</p><p>
aligned to the University&rsquo;s strategy.</p><p>
7. Develop and implement a comprehensive study skills program to equip students with the tools</p><p>
necessary to succeed academically.</p><p>
8. Research and develop up-to-date evidence-based strategies for student success and remediation for</p><p>
students at-risk.</p><p>
9. Develop and implement strategic and operational plans for the Academic Learning Services Unit, establishing KPIs and performance metrics.</p><p>
10. Create and refine academic support strategies tailored to both undergraduate and graduate students, ensuring alignment with evolving student needs.</p><p>
11. Leverage student success management technologies to enhance the delivery of academic learning services, while utilizing data analytics to inform decision-making and improve outcomes</p><p>
12. Lead the development and implementation of an &ldquo;improvement plan development service&rdquo; to</p><p>
address areas for improvement, set goals, and set action plan, with the ultimate goal of achieving</p><p>
improved outcomes.</p><p>
13. Plan and develop workshops for academic learning such as learn to learn, academic recovery, and</p><p>
learning styles.</p><p>
14. Provide professional development support and perform periodic performance reviews for direct</p><p>
subordinates based on UDST&rsquo;s Employee Performance Management framework and take strict</p><p>
measures on cases of poor performance.</p>
Qualifications:
<p><b>
Education and Certifications:</b></p><p>
Bachelor&rsquo;s degree in relevant field is required.</p><p>
Master&rsquo;s degree and professional qualification is preferred</p><p></p><p><b><br>
Experience:</b></p><p>
Minimum 7 years of relevant experience in related field.</p><p></p><p><b><br>
Language:
</b></p><p>Fluency in written and spoken English and Arabic language is required</p><p></p><p><b><br>
Other Required Skills</b></p><p></p><p><br>
Highly detail-oriented individual with a proactive can-do attitude to work is essential. A commitment to positive relationship building and effective working relationships across all levels of the organizations is required. Candidates should demonstrate explanatory communication and interpersonal skills.</p></div>

Head, Academic Learning Services

ApplyBoard

<div><div>ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our <div>six core values</div> are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it&rsquo;s important that our team members are representative of the students from more than 150 countries that we support.</div><div></div><div>
The Opportunity:</div><div><div>
As a Service Account Manager, you will be responsible for managing a portfolio of 20-30 Platinum (Tier 4) Recruitment Partners (RPs), providing them with end-to-end service and support. As a single point of contact for your accounts&rsquo; customer service needs, your goal is to provide timely and impactful resolutions of escalated issues while fostering a positive business relationship. You will do this through proactive account and application level analysis, and by educating your accounts on how best to leverage ApplyBoard products and services. You will also use your close relationship with key accounts to serve as a voice for our customers, providing regular feedback and contributing to strategic discussions that impact our business.</div><div></div><div>
What you will be doing everyday:</div><div>
Customer Relationship Management</div><ul><li><div>
Be a single point of contact with the assigned RPs, providing dedicated, real-time support through their preferred channel(s) (i.e., email, WhatsApp, phone, live chat, etc.).</div></li><li><div>
Help to grow your accounts&rsquo; business with ApplyBoard by establishing a trusted relationship.</div></li><li><div>
Work closely with your accounts and foster regular engagement via weekly/bi-weekly calls, reports, and updates.</div></li><li><div>
Conduct monthly governance meetings with RPs to review performance and address concerns.</div></li></ul><div></div><div>
Proactive Support and Engagement</div><ul><li><div>
Provide your RPs with proactive, outbound service by actively monitoring their applications in-funnel and taking part in customer engagement and follow-up campaigns.</div></li><li><div>
Prioritize incoming support requests from your accounts in order to meet SLA.</div></li><li><div>
Maintain your customer portfolio with relevant events, challenges, and preferences so that account health and status are discernible &ldquo;at a glance&rdquo;.</div></li></ul><div></div><div>
Product Knowledge:</div><ul><li><div>
Maintain in-depth knowledge of the company&rsquo;s products and services to provide accurate information and support.</div></li><li><div>
Stay updated with new product releases, features, and company policies.</div></li><li><div>
Ensure compliance with company policies, procedures, and regulatory requirements in all customer interactions.</div></li><li><div>
Maintain confidentiality of customer information and adhere to data protection regulations.</div></li></ul><div></div><div>
Team Collaboration &amp; Communication:</div><ul><li><div>
Work closely with team to ensure timely execution of all tasks.</div></li><li><div>
Take ownership of assigned tasks and projects ensuring they meet established standards and deadlines</div></li><li><div>
Continuously update partners on any updates to SOPs and requirements.</div></li><li><div>
Assist management in identifying bottlenecks and gaps in cross-team processes and policies. Contribute to the development and implementation of strategies that enhance interdepartmental efficiency and collaboration.</div></li></ul><div></div><div>
Training &amp; Development:</div><ul><li><div>
Represent the ApplyBoard brand to promote our platform and services to RPs. Train and guide RPs to improve the quality and volume of international applicants.</div></li><li><div>
Aid, advise, or lead on projects as assigned by your leader to improve CX processes, tools, or training to improve customer outcomes.</div></li><li><div>
Occasionally assist with training new team members and ensuring training materials are updated</div></li><li><div>
Maintain up-to-date knowledge of new processes, systems and best practices in education credentials.</div></li><li><div>
Participate and complete all training programs ensuring continuous development of skills and knowledge relevant to the role.</div></li></ul><div></div><div>
What you bring to the table:</div><ul><li><div>
1-3 years of customer service experience</div></li><li><div>
2+ years experience with ApplyBoard, preferably within the Customer Experience (CX) team</div></li><li><div>
High School Diploma or Equivalent</div><div>
An associate's or Bachelor's degree is an asset</div></li><div></div><li><div>
Experience training and/or developing training/process documentation resources</div></li><li><div>
Strong understanding of ApplyBoard platform and application processes/policies</div></li><li><div>
Proficiency in proofreading/editing text to ensure spelling and grammatical correctness</div></li><li><div>
Flexible to &ldquo;Work from Office&rdquo; per team policies</div></li><li><div>
Ability to work flexible hours to accommodate internal and external stakeholder needs</div></li><li><div>
Strong analytical abilities, detail-oriented and high level of accuracy</div></li><li><div>
Working knowledge of Google spreadsheets, Microsoft Word and Gmail</div></li><li><div>
Adept researching and problem-solving capabilities</div></li><li><div>
Someone who thrives in a collaborative, teamwork environment</div></li><li><div>
Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy</div></li><li><div>
Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures</div></li><li><div>
An ability to work cross-functionally to ensure application processing consistency and efficiency</div></li><li><div>
Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships</div></li><li><div>
Excellent interpersonal skills and verbal and written communication skills</div></li></ul></div><div></div><div>
About ApplyBoard</div><div></div><div>
ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.</div><div></div><div>
ApplyBoard&rsquo;s global team assists students and our 1,500+ partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard keeps international students at the heart of everything we do.</div><div></div><div>
Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.</div><div></div><div>
ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.</div></div>

Service Account Manager

Anaplan

<div><div><p>At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.</p>
<p>
What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.</p>
<p>
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.</p>
<p>
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating<i> </i>our wins &ndash; big and small.</p>
<p>
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!</p></div><p><b>
Location: Gurgaon</b></p>
<p><b>
Reports To: Sr. Director, Workplace Services and Physical Security</b></p>
<p><b>
Role Summary</b></p>
<p>
We're seeking a hands-on <b>Workplace Services Manager</b> to build and scale Anaplan's Global Capability Center (GCC) in India from the ground up. This role will help shape the office culture, workplace experience and safety of a technology hub that will grow to several hundred employees across Engineering, Product, and Technical Operations over the coming years.</p>
<p>
You will oversee the day to day experience, operation, and safety of Anaplan future office and partner with the Site Champion, Real Estate, People and IT to ensure we are developing Anaplan culture and fostering innovation. This role will onboard during the construction process, work with the project team to open the office, and work to scale operations as the region grows. This role is onsite 5 days per week.</p>
<p><b>
Your Impact</b></p>
<p><b>
1. Build from the Ground Up</b></p>
<ul>
<li>Partner with Real Estate, IT, People, and local office champions to open Anaplan's New Global Capability Center</li>
<li>Partner with Office Site Champion and the People team to enrich office culture</li>
<li>Build and scale operations to support growth in the region</li>
</ul>
<p><b>2. Office Operations &amp; Workplace Experience</b></p>
<ul>
<li>Manage day-to-day office operations in Anaplans new Global Capability Center and other India Co-working offices to ensure a seamless, efficient, well-organized, and safe workplaces</li>
<li>Liaise with internal teams and key stakeholders to create a positive and engaging workplace experience.</li>
<li>Ensure best practices for physical security, health, and safety across the office.</li>
<li>Support and coordinate logistics for onsite meetings, leadership visits, and internal events.</li>
</ul>
<p><b>3. Facilities, Security &amp; Vendor Management</b></p>
<ul>
<li>Onboard, Manage and maintain relationships with local Facilities Management (FM) vendors to ensure service quality and compliance.</li>
<li>Manage daily onsite vendors including physical security and janitorial</li>
</ul>
<p><b>4. Budgeting &amp; Financial Oversight</b></p>
<ul>
<li>Develop, manage, and track the operating budget for the GCC office and other India co-working locations.</li>
<li>Monitor expenses, identify cost optimization opportunities, and ensure financial discipline as the office scales</li>
</ul>
<p><b>5. Data Analyticsand Space Planning</b></p>
<ul>
<li>Leverage data and analytics to build operational efficiency within the office operations as the office scales</li>
<li>Use data to partner with local office leads to strategically space plan for office growth</li>
</ul>
<p><b>Your Experience</b></p>
<ul>
<li><b>5-10 years</b> of progressive Workplace, facilities or Real estate experience, ideally supporting <b>high-growth SaaS/Tech organizations</b>.</li>
<li>Proven track record of <b>building and scaling a new site </b>(preferably 300&ndash;1000 employees).</li>
<li>Proven ability to manage office operations while supporting broader company projects</li>
<li>Strong written and verbal communication skills, with the ability to collaborate effectively with internal teams and external partners.</li>
<li>Experience as a people Supervisor or Manager</li>
<li>Experience managing Physical Security, Health and Safety programs and tools</li>
<li>Excellent stakeholder management, influencing, and communication skills</li>
<li>Data-driven mindset</li>
</ul>
<p><b>Nice to Have</b></p>
<ul>
<li>Experience opening brand new offices or supporting large relocations</li>
<li>Experience managing multiple locations</li>
<li>Experience collaborating and problem solving with teammates in multiple time zones</li>
</ul><div><p><b>
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
</b></p><p>We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper &ndash; this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!</p>
<p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.</p>
<p><b>
Fraud Recruitment Disclaimer</b></p>
<p>
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.</p>
<p>
Anaplan does not:</p>
<ul>
<li>Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.</li>
<li>Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.</li>
</ul>
<p>All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.</p></div></div><p></p>

Workplace Services Manager

<div>
 Basic Function Claims Litigation Support Services to US P&amp;C Insurance Carrier Managing litigation support services team providing following Claims Litigation Support Services &ndash; Open/Close/Transfer cases Order Medical/Other records and follow-up Record Chronology and Summarization Litigation/Subpoena document review including redactions and privilege logs Interrogatories responses Legal correspondence for Attorney/Paralegal use during litigaiton Document management Claim File transfer Legal bill review Scheduling, Calendar management and Deposition scheduling/summarization Admin Responsibilities Scoping of projects to identify TAT and resources required Attending client calls and internal calls to ensure streamlined process Recruitment and training Assist the higher management in planning and implementing strategies Track the progress of weekly, monthly, quarterly and annual objectives Evaluate employee performance and identify hiring and training needs Create reports, analyze and interpret data
</div>


3977037-Manager

Enterprise Electrical

<div><p>Job Summary:</p><p>
We are seeking a proactive, relationship-driven Account Manager to support and grow our Electrical Service Division in Houston, TX. This role is responsible for managing client accounts, coordinating service requests, building long-term partnerships, and ensuring high-quality service delivery on commercial electrical projects.</p><p>
The ideal candidate has strong customer-service skills, a solid understanding of electrical service operations, and the ability to manage multiple service calls and client needs in a fast-moving environment.</p><p></p><p>
Specific Responsibilities:</p><ul>
<li>
Serve as the primary point of contact for assigned commercial service accounts.</li>
<li>Build, maintain, and grow strong client relationships through consistent communication and service excellence.</li>
<li>Conduct site visits, client meetings, and walk-throughs as needed</li>
<li>Understand client needs, priorities, and upcoming project opportunities.</li>
<li>Manage renewals, proposals, and service agreements.</li>
<li>Expand service Client Base by face to face, phone, and email.</li>
<li>Providing customers with product information and availability, estimated time of arrival of goods and product recommendations</li>
<li>Deliver prompt, professional solutions to service customer inquiries.</li>
<li>Work to meet immediate goals of customer needs withing the service department.</li>
<li>Provide customer feedback on performance.</li>
<li>Suggest customer service improvements to management and set performance and financial goals for technicians you manage and help them attain those goals through team direction and management.</li>
<li>Assess, evaluate, and report on overall team and individual team member performance.</li>
<li>Prepare and allocate budgets.</li>
<li>Research and identify new business opportunities.</li>
<li>Collaborate with other senior leadership regarding business strategies within the Service Department</li>
<li>Evaluate job profits and revenue and calculate risks for your projects.</li>
<li>Ensure compliance with company policies and local, regional, and federal regulations. Work closely with Service Foremen/Technicians to schedule, dispatch, and monitor service calls.</li>
<li>Ensure all work orders, service tickets, and client updates are completed accurately and on time.</li>
<li>Provide job cost tracking, change order management, and budget oversight for service projects.</li>
<li>Collaborate with estimating to prepare and deliver quotes and proposals.</li>
<li>Ensure safety compliance and adherence to company policies during service operations.</li>
<li>Track KPIs such as response times, ticket completion, client satisfaction, and revenue targets.</li>
<li>Resolve client issues quickly and professionally.</li>
<li>Support invoicing accuracy by coordinating with accounting on completed work, materials, and labor.</li>
<li>Identify opportunities within existing accounts to expand service offerings.</li>
<li>Assist the sales/estimating team with proposals for recurring maintenance, repairs, and small projects.</li>
<li>Participate in client presentations and follow-up meetings to secure new work.</li>
</ul><p></p><p>
Enterprise Electrical Core Values:</p><ul>
<li>
Safety First, Safety Always (Safety)</li>
<li>Committed to Excellence (Greatness)</li>
<li>Plan it, Do it, Own it (Accountability)</li>
<li>Learn it, Know it, Teach it (Mentorship)</li>
<li>One Team, One Goal (Teamwork)</li>
<li>Positive Attitude Required (Positivity)</li>
</ul><p><b>
Requirements</b></p><p></p><p>
Skills and Qualification:</p><ul>
<li>
5+ years of experience in account management, service coordination, or project support (electrical or construction industry preferred).</li>
<li>Understanding of electrical service work, materials, and terminology.</li>
<li>Strong communication and customer-service skills.</li>
<li>Ability to manage multiple accounts, service calls, and priorities simultaneously.</li>
<li>Proficient in scheduling tools, CRM, or service management systems.</li>
<li>Valid Texas driver&rsquo;s license and ability to travel locally for client visits.</li>
</ul><p>
Benefits:</p><ul>
<li>
Close knit, team-oriented work environment</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401K</li>
<li>Bonus opportunities</li>
<li>PTO</li>
<li>Continuing Education Opportunities and Resources</li>
</ul><p><b>
Benefits</b></p><p>
Full-time employment opportunity</p><p>
A nurturing culture that emphasizes teamwork and support</p><p>
Health insurance coverage, including dental and vision</p><p>
401(k) plan available after 90 days of employment</p><p>
Paid Time Off (PTO) in addition to sick leave days</p><p>
Annual paid holidays amounting to 9 days</p><p>
Access to ongoing educational resources and opportunities</p><p>
Paths for career growth and training available</p></div>

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