support services specialist

Marathon County Government

<div><div>Job Posting End Date:</div>
04-02-2026<div></div><div>
Worker Sub-Type:</div>
Regular<div></div><div>
Scheduled Weekly Hours:</div>
40<div>
Position Summary:</div><div>
Intensive Support Services Specialists provide ongoing support services to youth and their families who are involved with the Youth Justice system. The goal of this service is for youth to remain in the community without committing further law violations and to provide rehabilitation services. Additionally, this service looks to provide structure and accountability for youth offenders aimed at reducing criminal behavior and building on the youth and family&rsquo;s protective factors.</div><div></div><div>
As an employee of the Department of Social Services and Marathon County, you will play a crucial role in managing and safeguarding confidential and sensitive information. This position requires a high level of impartiality, integrity, neutrality, and confidentiality.</div><div></div><div>
Examples of Work Performed:</div><div>
The following duties are typical of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.</div><ul><li><div>
Provide ongoing support services to youth to promote rehabilitation and stability within their home and community based on their treatment plan.</div></li><li><div>
Maintain accurate and timely electronic case documentation.</div></li><li><div>
Provide direct programming based on the individual needs of the youth such as anger management, healthy decision making, life skills, recreational interests and groups based on youth needs.</div></li><li><div>
Provide GPS services, monitor schedules and violations, maintain equipment, maintain regular communication with the juvenile, family, referring social worker and collaterals.</div></li><li><div>
Administer Urinalysis as requested by the social worker.</div></li><li><div>
Communicate with schools on attendance issues or academic needs.</div></li><li><div>
Participate in supervisory and team-based consultation regarding progress of cases assigned.</div></li><li><div>
Provide transportation to children and/or their family to scheduled meetings.</div></li><li><div>
Connect children and families with community resources.</div></li><li><div>
Support parents and their youth through face-to-face contact, phone contact, and text contact.</div></li><li><div>
Create individualized treatment plans for the youth assigned to this position, in collaboration with the Social Worker.</div></li><li><div>
Court attendance as deemed necessary.</div></li><li><div>
Provide oversight to the youth attending the Youth Opportunity Center when necessary.</div></li><li><div>
Perform other job duties as assigned.</div></li></ul><div></div><div>
Qualifications:</div><ul><li><div>
Associate Degree in Human Services, Criminal Justice, or related field required.</div></li><li><div>
Bachelor Degree in a Human Services related field preferred.</div></li><li><div>
Preferred 1-3 years of experience working with youth and families who are experiencing behavioral and mental health issues.</div></li></ul><div>
NECESSARY SPECIAL QUALIFICATIONS: Possession of a driver&rsquo;s license and a driving record that meets County standards; OR ability to obtain reliable transportation.</div><div></div><div>
Knowledge, Skills, and Abilities:</div><ul><li><div>
Adhere to professional boundaries, ethics, confidentiality and privacy practices, policies of Marathon County Department of Social Services, procedures and regulations.</div></li><li><div>
Think beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things or provision of services.</div></li><li><div>
Ability to develop individual and group programming.</div></li><li><div>
Demonstrate the ability to facilitate group for youth and families along with facilitating family meetings.</div></li><li><div>
Effectively and appropriately interact and communicate with others to build positive, constructive, professional relationships.</div></li><li><div>
Effective written and oral communication skills.</div></li><li><div>
Ask questions and actively listen to better understand and build rapport.</div></li><li><div>
Ability to remain calm and professional during crisis-related issues including possession of de-escalation skills.</div></li><li><div>
Ability to work effectively and collaboratively with colleagues, customers, and other team members.</div></li><li><div>
Understand the County's and department's mission, core values, plans, and priorities for the future.</div></li><li><div>
Ability to contribute to a positive work culture that fosters excellent customer service and teamwork.</div></li><li><div>
Maintain regular and predictable attendance; works extra hours as required.</div></li></ul><div></div><div>
Compensation:</div><div>
Starting hourly rate of $29.53 + <div>Marathon County benefits</div></div><div></div><div>
Physical Requirements:</div><div>
Moderate Physical Requirements - Job requires a combination of desk work and some physical activity.</div><div></div><div>
All physical requirements are described with the intent to comply with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of their job.</div><div></div><div>
Selection Procedure:</div><div>
The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County.</div><div></div><div>
Equal Opportunity Employer:</div><div>
Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status.</div><div></div><div>
Special Accommodations:</div><div><br>
Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.</div><div></div><div><br>
Notice to Applicants:</div><div><br>
Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant&rsquo;s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information. If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law</div></div><div></div>

Intensive Support Services Specialist

Praetorian Standard Inc

<div>Description:
<p>
The Technical Support Services Specialist is primarily responsible for the operation, fabrication, and issuance of NASA Controlled Access Area (CAA) badge transactions, JSC temporary passes, center specific badges and credentials, NASA Foreign National permits, JSC ID cards, bullet badges (media, overlays, and special events).</p>
Requirements:
<p><b>
Essential Duties and Responsibilities</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</p><ul><li>
Assemble/mail security investigation forms/packages to employees and review all paperwork received for accuracy and completeness as they pertain to the PRP, I/T, NRP, and Foreign National security programs.</li><li>
Conduct background checks as required.</li><li>
Accomplish data entry requirements on personnel processed under the above listed programs.</li><li>
Accomplish document imaging for all personnel security and foreign national records.</li><li>
Prepare and file statistical reports, metrics, presentations, and spreadsheets as required.</li><li>
Fingerprint designated personnel for security checks, investigations or clearance purposes in accordance with Standard Operating Procedures.</li><li>
Complete all required reports, forms, and other documentation in accordance with established procedures.</li><li>
Other duties as assigned.</li></ul><p><b>
Supervision</b></p><p>
This position has no supervisory components.</p><p><b>
Minimum Qualifications</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Education and/or Experience</b></p><ul><li>
High school diploma or equivalent is required.</li><li>
One year of responsible administrative, secretarial, or badging experience preferred.</li></ul><p><b>
Skills, Certificates, Licenses, Registrations, Clearance</b></p><ul><li>
Must be authorized to work in the U.S.</li><li>
Must be able to obtain and maintain a Secret Security Clearance.</li><li>
Skill in operating a personal computer and standard office equipment.</li><li>
Working knowledge of a variety of computer software applications in word processing, spreadsheets, database, (such as: MSWord, Excel, Access, PowerPoint), and Outlook.</li><li>
Strong interpersonal skills and the ability to work closely with others.</li><li>
Ability to work flexible hours to accommodate mission requirements.</li><li>
Possess strong analytical skills, excellent verbal and written communication skills, and an in-depth understanding of various computer software applications to include Microsoft Word, Excel, and Power Point.</li><li>
Knowledge of standard office and administrative practices and procedures including business letter writing, records management, report preparation, and filing methods, correct English usage, including spelling, grammar, punctuation and vocabulary; modern office methods, equipment and procedures.</li><li>
Ability to provide varied technical and administrative assistance; use initiative and sound judgment within established guidelines; organize, coordinate, and prioritize a variety of assignments with varying deadlines; work effectively under pressure with frequent interruptions; handle difficult, confidential and sensitive assignments; organize and maintain a variety of confidential records, reports and files.</li></ul><p><b>
Competencies</b></p><p>
To perform the job successfully, an individual should demonstrate the following competencies:</p><ul><li><b>
Physical Demands - </b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.</li><li><b>
Work Environment - </b>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.</li></ul><p><b>
PSI is a SDVOSB, Equal Opportunity and Affirmative Action Employer; we are a Drug-Free Workplace and comply with ADA regulations as applicable.</b></p><p><b>
All applicants are considered for all positions without regard to race, religion, color, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state and local laws.</b></p><p><b>
Further, we are required to take affirmative action to ensure equal employment opportunities for all persons. Equal access to programs, services and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.</b></p><p><b>
PSI participates in the E-Verify Employment Verification Program and may perform drug screenings as part of the application process where permissible by state law and required by contract.</b></p></div>

Technical Support Services Specialist

University of Iowa

<div>
 The College of Dentistry is looking for a Support Services Specialist to join our Hospital Dentistry team. This role plays a vital part in ensuring smooth clinic operations. You will be supporting both patients and staff through effective communication and administrative support! If you want to contribute to a collaborative and patient-focused organization &ndash; apply today!
 <br/>
 <br/>
 For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule and coordinate patient appointments using AxiUm and Epic systems.
  </li>
  <li>
   Manage provider calendars and daily clinic schedules.
  </li>
  <li>
   Verify insurance coverage and obtain pre-authorizations.
  </li>
  <li>
   Collect co-pays and assist with patient billing questions.
  </li>
  <li>
   Coordinate referrals and ensure necessary documentation is available.
  </li>
  <li>
   Communicate with patients, providers, and external offices.
  </li>
  <li>
   Train new staff, residents, and student employees on clinic protocols.
  </li>
  <li>
   Resolve scheduling conflicts and urgent care needs.
  </li>
  <li>
   Support clinic workflow and contribute to process improvements.
  </li>
  <li>
   Maintain accurate patient records and appointment data.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary:
 </strong>
 $49,968 to commensurate (Pay Grade: 3A)
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 <strong>
  Monday &ndash; Friday, 8:00am to 5:00pm
  <br/>
  <br/>
 </strong>
 May require occasional overtime.
 <br/>
 <br/>
 <strong>
  Work Location:
 </strong>
 On-Site
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or an equivalent combination of education and relevant experience is required.
  </li>
  <li>
   Relevant experience in a health care environment, including the following skillsets:
  </li>
  <li>
   Experience scheduling for multiple providers in a healthcare environment
  </li>
  <li>
   Experience gathering and verifying insurance coverage
  </li>
  <li>
   Experience with electronic health records
  </li>
  <li>
   Experience working in Windows based networked database using multiple data tools
  </li>
  <li>
   Excellent verbal, written, and interpersonal communication skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with dental terminology
  </li>
  <li>
   Some knowledge of university policies, procedures, and regulations.
  </li>
  <li>
   Experience in a public health setting
  </li>
  <li>
   Experience utilizing active conflict management/resolution skills and de-escalation techniques.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position And Application Details
  <br/>
  <br/>
 </strong>
 <em>
  <strong>
   In order to be considered for an interview, applicants must upload a Resume (and mark as &ldquo;Relevant File&rdquo;) to their submission. A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  <strong>
   Position NOT eligible for University Sponsorship of Employment Authorization.
   <br/>
   <br/>
  </strong>
 </em>
 Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact COD-Requisitions@iowa.uiowa.edu .
 <br/>
 <br/>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
 <br/>
 <br/>
 <strong>
  About Iowa
  <br/>
  <br/>
 </strong>
 Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
 <br/>
 <br/>
 Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
 <br/>
 <br/>
 Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
 <br/>
 <br/>
 Join us in making a difference at a leading Big Ten university and premier public research institution.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Classification Title: Support Services Specialist
  </li>
  <li>
   Appointment Type: Professional and Scientific
  </li>
  <li>
   Schedule: Full-time
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay Level: 3A
  </li>
  <li>
   Starting Salary Minimum: 49,968.00
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: College of Dentistry
  </li>
  <li>
   Contact Name: COD-Requisitions@iowa.uiowa.edu
  </li>
  <li>
   Contact Email: COD-Requisitions@iowa.uiowa.edu
  </li>
 </ul>
</div>


Support Services Specialist- Hospital Dentistry

City of El Paso

<div><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div>
<p></p><div><p><b>MOS Code: Army (25U), Navy (002776)</b></p><p>
Education and Experience: A Bachelor's degree or higher in Computer Information Systems, Microcomputer Technology or a related field, and two (2) years of computer hardware and software support experience with local area networks or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and four (4) years of computer hardware and software support experience with local area networks.</p><p>
Licenses and Certificates<i>:</i> A valid Texas Class &quot;C&quot; Driver's License or equivalent issued by another state by time of appointment.</p><p>
Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A &amp; B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>General Purpose</b></h2></div>
<p></p><div><p>Under general direction, perform analysis, testing, evaluation and technical support for internal computer systems, desktops and peripheral systems.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Duties</b></h2></div>
<p></p><div><p>Install, configure, test and maintain, monitor, and troubleshoot end-user workstation hardware and networked peripheral hardware. Involves: Perform on-site analysis, diagnostics, and resolution of complex PC problems for various end-users. Recommend and implement corrective hardware solutions; including off-site repair as needed. Assist with the preparation of reports, procedures, and logs to statistically monitor PC performance. Accurately document hardware failure, repair, installation, and removal. Monitor and test PC performance and provide performance statistics and reports. Respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. Recommend, schedule, and perform PC, hardware, and peripheral equipment improvements, upgrades, and repairs. Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment. Confer with higher-level staff in resolving complex hardware or software problems. Document all trouble reports in help desk software.</p><p>
Support the development and implementation of new computer projects and new hardware installations. Involves: Maintain up-to-date knowledge of hardware and equipment projects and new hardware installations. Conduct research on computer products in support of PC procurement and development. Assist in writing technical specifications for the purchase of PCs, networking hardware, and related products. Evaluate and recommend hardware products for purchase. Provide training and support to end-users and staff on computer operations and related issues. Construct, install and test customized configurations based on various platforms and operating systems.</p><p>
Perform related duties as assigned. Involves: Substitute for immediate supervisor or coworkers during temporary absences. Participate as a team member on projects.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>General Information</b></h2></div><div><p><br>
<br>
<b>Please note: This recruitment is limited to City of El Paso employees currently working in the Information Technology department.</b><br>
<br>
Please note: This is an unclassified contract position.<br>
<br>
<b>Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.</b><br>
<br>
<b>Note: Applicants with foreign diploma, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit </b><b>www.naces.org/members</b><b> for more informatio</b>n.<br>
<br>
A r&eacute;sum&eacute; and/or other documents will not be accepted in lieu of a completed application. Comments such as &ldquo;See r&eacute;sum&eacute;&rdquo; are not acceptable and will result in the application being considered incomplete.<br>
<br>
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application&rsquo;s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.<br>
<br>
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your r&eacute;sum&eacute; will eliminate you from consideration for the position.</p></div></div></div>

Support Services Specialist III (Promotional)

<div>
 The Department of Pharmaceutical Care is seeking a full-time
 <strong>
  Pharmacy Support Services Specialist
 </strong>
 to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.
 <br/>
 <br/>
 <strong>
  Duties To Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Patient Adherence Management
  </li>
  <ul>
   <li>
    Manage refill services for select patient populations in accordance with department policies and procedures.
   </li>
   <li>
    Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.
   </li>
   <li>
    Monitor and manage inventory activities related to patient prescription needs.
   </li>
   <li>
    Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.
   </li>
  </ul>
  <li>
   Enrollment of patients in specialty pharmacy services including:
  </li>
  <ul>
   <li>
    Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.
   </li>
   <li>
    Provision of appropriate enrollment and contact information.
   </li>
   <li>
    Provides highest customer service experience for patients and providers.
   </li>
  </ul>
  <li>
   Communication/Training:
  </li>
  <ul>
   <li>
    Understand the importance of effective business communication and maintaining professionalism in difficult situations.
   </li>
   <li>
    Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.
   </li>
  </ul>
  <li>
   Problem Resolution
  </li>
  <ul>
   <li>
    Provide assistance with the resolution of shipment/delivery issues.
   </li>
   <li>
    Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.
   </li>
   <li>
    Provide assistance to patients with billing and claim resolution issues.
   </li>
  </ul>
  <li>
   Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:
  </li>
  <ul>
   <li>
    Workload statistics (enrolled/active patients, mail outs, etc).
   </li>
   <li>
    Phone statistics.
   </li>
  </ul>
  <li>
   Assists with evaluation and implementation of new policy and procedures.
  </li>
  <ul>
   <li>
    Participate in piloting new workflows/procedures.
   </li>
   <li>
    Assist with preparing training and orientation materials for new procedures.
   </li>
   <li>
    Assist with training and orientation of staff to new procedures.
   </li>
   <li>
    Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.
   </li>
  </ul>
  <li>
   Other duties as assigned
  </li>
  <ul>
   <li>
    Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.
   </li>
   <li>
    Provide cross functional support to assist with troubleshooting claim payments
    <br/>
   </li>
  </ul>
 </ul>
 Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay
 <br/>
 <br/>
 <ul>
  <li>
   Education Requirements:
  </li>
  <ul>
   <li>
    Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.
   </li>
   <li>
    Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.
   </li>
   <li>
    Successful completion of the pharmacy technician certification exam within one year of the start of employment.
   </li>
  </ul>
  <li>
   Experience Requirements:
  </li>
  <ul>
   <li>
    Previous experience (typically 6-12 months) in support or customer service.
   </li>
   <li>
    Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.
   </li>
   <li>
    Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
   </li>
   <li>
    Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.
   </li>
   <li>
    Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.
   </li>
   <li>
    Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.
   </li>
   <li>
    Familiarity with medical terminology.
   </li>
  </ul>
  <li>
   Desired Qualifications:
  </li>
  <ul>
   <li>
    Experience working in a complex hospital system is highly desirable.
   </li>
   <li>
    Experience working in a collaborative team environment is desirable.
   </li>
   <li>
    Pharmacy experience is desirable.
   </li>
   <li>
    Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.
   </li>
   <li>
    Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.
   </li>
   <li>
    Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.
   </li>
   <li>
    Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Position And Application Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:
  </li>
  <ul>
   <li>
    Resume
   </li>
   <li>
    Cover Letter
    <br/>
   </li>
  </ul>
 </ul>
 Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
 <br/>
 <br/>
 Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
 <br/>
 <br/>
 Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.
 <br/>
 <br/>
 This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 <ul>
  <li>
   Classification Title: Support Services Specialist
  </li>
  <li>
   Appointment Type: Professional and Scientific
  </li>
  <li>
   Schedule: Full-time
  </li>
  <li>
   Work Modality Options: Hybrid within Iowa
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pay Level: 3A
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Information
 <br/>
 <br/>
 <ul>
  <li>
   Organization: Healthcare
  </li>
  <li>
   Contact Name: Teresa Walker
  </li>
  <li>
   Contact Email: Teresa-Walker@uiowa.edu
  </li>
 </ul>
</div>


Pharmacy Support Services Specialist (Hybrid) Offsite Integrated Pharmacy Services Center Campus

The University of Iowa

<div><div>The Department of Pharmaceutical Care is seeking a full-time <b>Pharmacy Support Services Specialist</b> to join our Specialty Pharmacy team. The Support Services Specialist provides prescription support services for patients to assure effective and efficient delivery of health care. This position requires strong computer skills, a high level of attention to detail, accurate documentation skills, strong organizational and problem solving skills, a general knowledge of hospital and prescription billing practices, and excellent customer services skills. This position will work closely with other staff within the hospital to support specialty pharmacy medication adherence management (management of patient refill coordination), complete routine pharmacy billing activities, and assist with shipping issues. This position is located off the main campus at our ACT Building in Iowa City.</div><div><b>
Duties to include:</b></div><ul><li><div><b>
Patient Adherence Management</b></div><ul><li><div>
Manage refill services for select patient populations in accordance with department policies and procedures.</div></li><li><div>
Communicate via phone and electronically with patients, pharmacist, providers and other health care team members regarding patient adherence issues.</div></li><li><div>
Monitor and manage inventory activities related to patient prescription needs.</div></li><li><div>
Provide accurate documentation of all patient interactions/assessments as required by accrediting agencies, payers and/or administration.</div></li></ul></li><li><div><b>
Enrollment of patients in specialty pharmacy services including:</b></div><ul><li><div>
Communication with patient, pharmacist and/or provider to gather relevant demographic information, shipping and contact preferences.</div></li><li><div>
Provision of appropriate enrollment and contact information.</div></li><li><div>
Provides highest customer service experience for patients and providers.</div></li></ul></li><li><div><b>
Communication/Training:</b></div><ul><li><div>
Understand the importance of effective business communication and maintaining professionalism in difficult situations.</div></li><li><div>
Participate in orientation of pharmacy technicians, pharmacists, pharmacy residents and others within the department on pharmacy practices.</div></li></ul></li><li><div><b>
Problem Resolution</b></div><ul><li><div>
Provide assistance with the resolution of shipment/delivery issues.</div></li><li><div>
Communicate with providers, payors, patients, co-workers, supervisors and departments to resolve complex insurance issues.</div></li><li><div>
Provide assistance to patients with billing and claim resolution issues.</div></li></ul></li><li><div><b>
Provide documentation of all activities as required by accrediting agencies, payers and/or administration, including:</b></div><ul><li><div>
Workload statistics (enrolled/active patients, mail outs, etc).</div></li><li><div>
Phone statistics.</div></li></ul></li><li><div>
A<b>ssists with evaluation and implementation of new policy and procedures.</b></div><ul><li><div>
Participate in piloting new workflows/procedures.</div></li><li><div>
Assist with preparing training and orientation materials for new procedures.</div></li><li><div>
Assist with training and orientation of staff to new procedures.</div></li><li><div>
Assist with specialty pharmacy service equipment modifications, reorganization, and additions to implement new policy and procedures.</div></li></ul></li><li><div><b>
Other duties as assigned</b></div><ul><li><div>
Provide cross functional support to assist with communication and enrollment of patients into copay/coinsurance assistance and grant programs.</div></li><li><div>
Provide cross functional support to assist with troubleshooting claim payments</div></li></ul></li></ul><p>
Pay Level: 3A https://hr.uiowa.edu/pay/professional-and-scientific-compensation/professional-and-scientific-job-classifications-pay</p>
<div><ul><li><div><b>Education Requirements:</b></div><ul><li><div>
Completion of a Bachelor&rsquo;s degree or equivalent combination of education and experience.</div></li><li><div>
Iowa Board of Pharmacy registration as Pharmacy Trainee required prior to commencement of employment.</div></li><li><div>
Successful completion of the pharmacy technician certification exam within one year of the start of employment.</div></li></ul></li><li><div><b>
Experience Requirements:</b></div><ul><li><div>
Previous experience (typically 6-12 months) in support or customer service.</div></li><li><div>
Experience and proficiency with computer software applications (i.e. Microsoft Office Suite &ndash; Word, Excel, Outlook, PowerPoint) or comparable programs.</div></li><li><div>
Strong attention to detail and proven ability to gather and analyze data and keep accurate records.</div></li><li><div>
Self-motivated with initiative to seek out additional responsibilities and tasks along with generating suggestions for improving workflow.</div></li><li><div>
Effective verbal and written communication skills, active listening skills and the ability to maintain professionalism while handling difficult situations.</div></li><li><div>
Demonstrate effective problem-solving abilities and meets challenges with resourcefulness.</div></li><li><div>
Familiarity with medical terminology.</div></li></ul></li><li><div><b>
Desired Qualifications:</b></div><ul><li><div>
Experience working in a complex hospital system is highly desirable.</div></li><li><div>
Experience working in a collaborative team environment is desirable.</div></li><li><div>
Pharmacy experience is desirable.</div></li><li><div>
Knowledge of healthcare billing, experience working with insurance and/or federal and state assistance programs is desirable.</div></li><li><div>
Experience working with multiple technology platforms (i.e. Epic, GE) is desirable.</div></li><li><div>
Knowledge and understanding of the Health Insurance Portability and Accountability Act (HIPAA) is desirable.</div></li><li><div>
Professional experience working effectively with individuals from a variety of backgrounds and perspectives.</div></li></ul></li></ul><div><b>
Position and Application details:</b></div><ul><li><div>
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:</div><ul><li><div>
Resume</div></li><li><div>
Cover Letter</div></li></ul></li></ul><div>
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.</div><div>
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.<br>
Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.</div><div><p>
This position is eligible for a combination of remote work and in-person (hybrid) work within Iowa. To be eligible for the hybrid remote work option, staff must be working in the position for a minimum of 6 months, must have successfully completed all training requirements, and must be meeting or exceeding expectations as assessed in a formal performance review or by leadership. A work arrangement form will be required to be completed prior to the start of remote work. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.</p></div></div></div><div></div>

Metropolitan Knoxville Airport Authority

<div><p><b>We're Hiring! Part-Time Building Services Specialist!</b></p><p></p><p><br>
Metropolitan Knoxville Airport Authority<br>
McGhee Tyson Airport | Alcoa, TN &bull; Fully On‑Site</p>
<p><b>
</b>Want to play a key role in keeping one of East Tennessee&rsquo;s airport's clean, safe, and welcoming? We're looking for a <b>Part-Time Building Services Specialist</b> to join our team!</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p>
<div>
✨ Keep floors, restrooms, windows, and public areas spotless<br>
Report facility issues &amp; request supplies<br>
<ul><li>️ Operate recycling equipment</li></ul>
❄️ Help with snow/ice removal during winter<br>
Provide basic assistance to passengers<br>
️ Support overall safety and cleanliness of airport facilities</div><p></p><p><b><br>
Why MKAA?</b></p><br>
<p>
<b>$16/hour| </b><b>️ </b><b><i>Part‑time (no benefits)</i></b></p><br>
<p>
Great team. Meaningful work. Big impact.</p><p></p><p><b><br>
Who We&rsquo;re Looking For</b></p>
<p><b>
✈️ </b>If you're hardworking, reliable, and ready to make a visible impact every day, we want you to be a part of the MKAA Team! If you take pride in your work, enjoy helping others, and want to play an important role in airport operations, we'd love to hear from you. No experience required&mdash;less than 1 year is perfectly fine! Must be at least 18-years of age or older. <b>️ </b><b><i>Part‑time (no benefits)</i></b></p><p></p><p><b><br>
️ How to Apply</b></p><br>
<div>
<b>Best Consideration Deadline:</b> Sunday, March 29, 2026<br>
<ul><li><b>️ Part‑time (no benefits) | </b>Position open until filled.</li></ul></div>
<p>
<b>Apply online</b> (preferred)<br>
Or mail your resume to:<br>
P.O. Box 15600<br>
Knoxville, TN 37901<br>
ATTN: HR</p>
<p>
<i>For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.</i><br>
<i>No phone calls or emails, please.</i></p><br>
<p></p><ul>
<li>
Applicants <b>must be currently authorized to work in the United States on a long‑term basis</b>.</li>
<li>MKAA <b>conducts random employee drug screenings</b>.</li>
<li>MKAA is an <b>Equal Employment Opportunity Employer</b>.<b>✈️</b></li></ul></div>

Part-Time Building Services Specialist I

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