support services specialist

City of Bellingham

<div><div><div><h2 class="jobSectionHeader"><b>Nature of Work</b></h2></div>
<p></p><div><p><b><i>Are you detail oriented, comfortable working independently, and enjoy problem solving under deadlines? Are you ready to serve your community? The City of Bellingham is seeking individuals who are customer service oriented with a history of progressive responsibility to serve as a Police Support Services Specialist with the </i></b><b><i>Bellingham Police Department</i></b><b><i>. </i></b><b><i>Come join our team today!</i></b></p><p>
The Police Support Services Specialist performs in a team environment to accomplish a variety of functions associated with the management of the Police Department Business Office, Records and Evidence divisions. Special emphasis is placed upon customer service, communication and data support to the Department's officers, the law and justice community and the public.<br>
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Responds to requests for information either electronically; in-person; or by telephone, teletype or radio. Conducts extensive research; records, compiles and disseminates data and other relevant information within the Department, to other agencies and the public. Performs wide-ranging background checks and disclosures for various law enforcement agencies and public entities; updates and verifies the accuracy of paper and computerized files and responds to related requests for information. Processes, cares for, preserves, and disposes of evidence and property; provides fingerprint services to the public. Maintains criminal and employee fingerprint files for Department; prepares criminal cards and dispositions for state patrol and related courts. Prepares impounded drug items for lab submission and auction items for web vendor. Responsible for verification of large cash seizures. Prepares and maintains digital images, videos and tape recordings for public disclosure, law enforcement agencies, and prosecution of criminal cases. Acts as first point of contact for citizens by telephone and in person; provides customer service, referral and assistance to a diverse group of citizens including victims, offenders and the mentally ill. Responsible for prioritizing emergent and non-emergent calls and walk-in traffic. Issues applications, receipts monies for all departmental functions and processes incoming and outgoing mail.<br>
<br>
Accurate and thorough work is required to prevent liability issues as well as potential endangerment of law enforcement officers and citizens. Any failure to perform in accordance with local, state and federal laws or integrity standards in conjunction with national security systems could subject the Specialist to possible criminal prosecution and/or significant fines for any lack of action, alleged violations or misuse of information.</p><b><br>
SALARY INFORMATION AND BENEFITS:</b><p>
This position will start at Step 1 ($28.84/hour). Employees receive step increases annually in accordance with the Guild of Pacific Northwest Employees, Local 1937 Collective Bargaining Agreement and City policy. The full hourly range for this position is $28.84 - $35.24. For internal candidates, placement within the range is based on City Pay Placement Procedures.</p><p>
At the City of Bellingham, we offer a comprehensive benefits package that helps you thrive in both your career and personal life. Join our team and enjoy the peace of mind knowing that you and your loved ones are well cared for. Here&rsquo;s a closer look at the outstanding benefits that come with being part of our team. You can find more details on our employment benefits page and labor agreements page.</p><ul><li>
10 hours of vacation leave per month, with increased accrual over time</li><li>
12 paid holidays + 1 floating holiday per year</li><li>
8 hours sick leave accrued monthly</li><li>
Medical, dental, and vision insurance for employees and their families</li><li>
Life insurance and long-term disability coverage</li><li>
Flexible spending accounts and medical insurance opt-out program</li><li>
Access to an Employee Assistance Program (EAP)</li><li>
Washington State Retirement plan (DRS) for retirement security</li><li>
Optional 457 deferred compensation (Retirement Savings Plan) with employer match</li></ul><p><i>
 </i><i>Leave accruals are based on 1.0 FTE, accruals are pro-rated if part-time and require employees to be in paid status at least 120 hours/month.</i></p><b>
Closing Date/Time: Mon. 11/24/25 8:30 AM Pacific Time</b><p><b><br>
ESSENTIAL FUNCTIONS</b><b>:</b></p><ul><li><p>
Provides research assistance in response to communication and disclosure requests from police officers, Department staff, criminal justice agencies, attorneys, and the general public, utilizing telephones, teletype, radio, paper files, local, state and federal databases, and other computer systems.</p></li><li><p>
Receives and processes monies related to all departmental fees, services and contracts including police reports, police certificates, background checks, concealed pistol licenses, taxi and solicitor applications, fingerprints, photographs, finders fees, taxi inspections, helicopter permits, alien firearm registrations, block watch signs, false alarms, contracted employment for officers, vehicle impound hearings and DUI restitution. Reconciles cash drawers for daily deposit.</p></li><li><p>
Conducts criminal record background checks for police certificates, conviction background checks, firearm purchases, concealed pistol licenses, public and private employment, military branches, city licensing, city, state and federal law enforcement agencies, and various non-profit agencies. Prepares and completes, routes and maintains related documents. Maintains registration of all visitors, contractors and other non-law enforcement contacts that have not been background checked for access to secured areas of the police station. Conducts criminal record backgrounds and submits results for approval.</p></li><li><p>
Organizes, scans, indexes and validates case file documents for records management system. Prepares and copies all arrest documents; determines routing to prosecution staff according to established procedures. Files related reports and documents in various systems. Distributes reports, documents and communications to appropriate division, officer, or various law enforcement agencies.</p></li><li><p>
Performs quality control review on LONGARM case files, reports, property entries, and associate names and edits accordingly. Collects critical data for further entry into Department, state and national databases, according to established procedures.</p></li><li><p>
Receives, sends, and distributes electronic and other teletype communications according to state and federal procedures.</p></li><li><p>
Creates and maintains criminal arrest records of adult arrestees, including citation and arrest entry into records management system. Interprets dispositions from related courts and updates files.</p></li><li><p>
Receives and assesses court documents; reviews incident files or receives direct information from line officers for state and national entry requirements relating to wanted persons and protection orders, missing persons, juvenile runaways, and stolen property including articles, firearms, and vehicles. Conducts extensive research for packing of database files; prepares related warrant and protection order entry worksheets for entry into records management system, state and national database. Reviews and verifies entries; performs validations for audit compliance upon monthly request of the state.</p></li><li><p>
Receives, responds to, records messages, or refers incoming telephone calls. Determines nature and immediacy of all call inquiries; gathers pertinent information and relays accurate details to appropriate responders. Provides information on departmental policies and procedures; refers calls to staff, emergency dispatch, or other departments or agencies as appropriate; records accurate and detailed messages for staff.</p></li><li><p>
Receives and distributes departmental mail. Opens and screens miscellaneous mail and refers to appropriate division. Immediately notifies bomb squad staff of mail containing unusual or suspicious contents.</p></li><li><p>
Greets daily visitors to the Police Department providing problem assessment and direction, information and appropriate referral; determines nature and immediacy of emergencies and general inquiries and refers appropriately; locates and directs visitors to requested division or staff person. Refers citizens to appropriate staff for commendations and complaints. Receives temporary right of way permits, locates staff for signatures, and distributes to citizens. Receives, distributes and explains a variety of application forms for various City and state licenses; explains policies and procedures; makes referrals for various Police Department functions and services as well as other city, county and state agencies and related services.</p></li><li><p>
Logs and maintains chain of custody on property released to labs, Department personnel or courts and prosecutor offices. Researches court files and related impounds for case status in preparation for disposal of property. Determines ownership; retrieves and releases property to citizens or agencies with appropriate signature requirements.</p></li><li><p>
Responsible for the handling, verification, and release of large cash seizures. Creates and maintains seizure files. Disposes of seized items via proper destruction methods.</p></li><li><p>
Fingerprints citizens for various City, state, and federal licenses.</p></li><li><p>
Reviews and extracts booking information from jail; prepares fingerprint card data and disposition sheets for submission to state patrol, related courts and prosecutors. Maintains employee and criminal fingerprint files for Department.</p></li><li><p>
Processes incoming evidence, property, and contraband impounded by Department. Cares for, stores, inventories, and maintains custody of items; enters and updates property records for location, storage, and disposition in the Evidence Division.</p></li><li><p>
Prepares and processes property for return to owner, destruction, disposal through web vendor auction, or transportation.</p></li><li><p>
Prepares impounded drug items for submission to state lab. Receives and distributes state lab examinations to appropriate division.</p></li><li><p>
Takes digital photographs, including those of victims of domestic violence. Prepares and maintains copies of digital images, video and tape recordings for public disclosure, other law enforcement agencies, and prosecution of criminal cases.</p></li><li><p>
Transcribes verbatim victim, witness and suspect tape recordings.</p></li><li><p>
Provides comprehensive training for new Specialists as well as training in use of the Records Management System and other subject matter expertise as assigned.</p></li></ul><b><br>
ADDITIONAL WORK PERFORMED</b><b>:</b><br>
<ul><li>
Provides courier service between the police and sheriff, city and county prosecutor and related courts.</li><li>
Manages all officer warning notices in a date tickler file.</li><li>
Prepares criminal line-ups utilizing manual photographs or database pictures.</li><li>
May provide clerical support to supervisor.</li><li>
May participate on Incident Command Team.</li><li>
May testify in court.</li><li>
May review Police Records system for officer safety concerns on individuals waiting to see station officer and/or waiting to pick up property from Evidence Room.</li><li>
May assist Family Crimes Unit in sex offender registration address verifications.</li><li>
May compile and prepare sex offender notifications and fliers, wanted and missing person bulletins or officer safety bulletins.</li><li>
May receive abandoned vehicle complaints via telephone, email, in person, or through an officer. Enters report and vehicle data into system, communicates with citizens, registered owners and officers regarding vehicle status. Coordinates information and files with senior volunteers for follow-up action on the vehicle.</li><li>
Performs other related duties.</li></ul><br>
<b>
WORKING ENVIRONMENT</b><b>:</b><br>
Work is performed extensively at a computer workstation with periods of prolonged sitting. Station is often shared with other staff. Environment includes a normal range of noise and other distractions working around standard office equipment.<br>
<br>
Employees are often subjected to extremely disturbing and sensitive dialogue, materials and photographs, including exposure to weapons, significant health hazards, hazardous materials and pathogens. Encounters a diverse public who may be frightened, diseased, volatile or mentally disturbed. This is often associated with frequently chaotic and intensely demanding time-sensitive situations. May be exposed to property that may be soiled from a crime scene or pest infestation.<br>
<br>
Physical ability to perform essential functions of the job including:<ul><li>
Frequently operate a computer and read a computer screen or typewritten page;</li><li>
Frequently communicate verbally;</li><li>
Occasional lifting of boxes or equipment weighing up to 40 lbs.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Experience and Training</b></h2></div>
<p></p><div><ul><li>Minimum of three years of progressively responsible clerical experience including data entry, word processing, reception required. Experience in law and justice preferred.</li><li>
Technical training or college level education in criminal justice, paralegal, records management, or business administration may be substituted for up to two years of experience.</li><li>
Ability to type 45 wpm NET required.
</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>Necessary Special Requirements</b></h2></div>
<p></p><div><ul><li>Employment contingent upon passing a criminal convictions check, background investigation, polygraph examination and fingerprinting. Subject to re-check every five years.</li><li>
Must be able to obtain certification as a Level II ACCESS operator within six months of hire.</li><li>
Must be willing to sign confidentiality statements and waivers attesting to their knowledge of potential criminal arrest and prosecution issues related to any alleged misuse or lack of performance in conjunction with duties connected to national security and database administration.</li><li>
May be required to work overtime and/or rotating shifts, including weekends and holidays as assigned.</li><li>
May require a valid Washington State driver's license and good driving record depending upon position. Must submit a three-year driving abstract prior to hire.</li></ul><br>
NOTE: The background investigation and polygraph examination includes a review of legal and illegal drug use. A history of using legal and illegal drugs, considering the nature and recentness of these offenses, may be grounds for disqualification for this position.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Selection Process</b></h2></div>
<div><p><b>**You are encouraged to print a copy of this job announcement for your reference as the process moves along**</b><br>
<br>
<i>Please ensure your application is complete and all required information has been provided. Standard completeness means all application fields (contact information, personal information, education, work experience, references, and supplemental questions). Application materials should comprehensively document your experience and skills related to the position responsibilities and experience/training requirements. As part of the City&rsquo;s commitment to reducing bias in the hiring process, Human Resources redacts personally identifiable information for reviewers. Only the documents listed as required will be reviewed.</i><br>
<br>
<b>Application Review Process:</b></p><ul><li>
Minimum Qualifications: Applicants must provide specific, detailed information so an initial determination can be made regarding your level of qualifications for this position. Applicant status will be updated on or around<b> November 25, 2025</b>.</li><li>
All candidates that meet the Minimum Qualifications will be invited to participate in an Oral Board Interview, tentatively scheduled for <b>the week of December 8, 2025</b>. Applicants must have a passing score of 60% or higher to be placed on the eligibility register.</li><li>
Applicants will be notified via email of Final Scores &amp; Ranks. The final ranking of the register will be based on total scores for the Oral Board Interview (100%).</li></ul><p>
Final candidates will be referred to the department for additional examination, assessment, or test.</p><p>
This recruitment process will create a Civil Service eligibility register that will be used to fill current and future vacancies as they become available. <b>There is currently 1 full-time vacancy in the Bellingham Police Department.</b> This position is represented by a union.</p><b>
Please Note: Candidates will receive updates regarding application status via email. Please be sure to check your email frequently.</b><br>
<br>
<b><i>Equal Opportunity:</i></b><br>
Our environment is characterized by respect for cultural backgrounds, belief systems, and ethnic diversity. The City of Bellingham is an Equal Opportunity Employer and values diversity in its work force. We do not make decisions on the basis of an individual's race, religion, creed, color, national origin, sex, marital status, age (40+), disability, retaliation, sexual orientation or gender identity, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, and stalking, use of a trained dog guide or service animal by a person with a disability, or any other basis prohibited by local, state, or federal law. All are encouraged to apply for employment.</div></div></div><p></p>

Police Support Services Specialist

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We are seeking
 <strong>
  Shared Services Analysts and Specialists
 </strong>
 to support the organization&rsquo;s centralized functions, including HR, Finance, IT, and Administration. This role focuses on
 <strong>
  streamlining processes, enhancing operational efficiency, and supporting multiple departments
 </strong>
 through effective shared services delivery.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  For All Levels
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide day-to-day support in HR, Finance, Corporate IT, and Administration.
  </li>
  <li>
   Standardize and streamline processes across departments to improve efficiency.
  </li>
  <li>
   Monitor and report on service delivery metrics.
  </li>
  <li>
   Identify opportunities to reduce operational costs and increase productivity.
  </li>
  <li>
   Ensure compliance with organizational policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional For Senior Analyst / Specialist
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead process improvement initiatives and workflow optimization projects.
  </li>
  <li>
   Provide guidance to junior staff and support cross-functional collaboration.
  </li>
  <li>
   Analyze operational data to identify inefficiencies and recommend solutions.
  </li>
  <li>
   Assist in implementing shared services best practices and automation tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Business Administration, Finance, HR, IT, or related field.
  </li>
  <li>
   Analyst / Specialist: 5&ndash;7 years of experience in shared services, operations, or support functions.
  </li>
  <li>
   Senior Analyst / Specialist: 8&ndash;10 years of progressive experience, including process improvement and cross-functional support.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational, analytical, and problem-solving skills.
  </li>
  <li>
   Knowledge of shared services operations and process optimization techniques.
  </li>
  <li>
   Proficiency in relevant software and business systems (HRIS, ERP, Finance systems).
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   For Senior Level: Ability to lead initiatives, mentor junior staff, and influence operational decisions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lean Six Sigma, PMP, or relevant process improvement or functional certifications.
  </li>
 </ul>
</div>


Shared Services Analyst / Specialist (Mid & Senior Levels)

Baker Hughes

<div><p><b>Services Specialist - General Operations Support</b></p><p><b>
Do you enjoy technical challenges?</b></p><p><b>
Would you like to work for a forward-thinking technology company?</b></p><p><b><br>
Be part of our team!</b></p><p>
As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance, commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are industry-leading.</p><p><b><br>
Partner with the best</b></p><p>
As a <b>Services Specialist - General Operations Support </b>, you will play a vital role with our business by ensuring maintenance activities are carried out accordingly and safely to ensure compliance requirements.</p><p></p><p><b>
As a </b><b>Services Specialist - General Operations Support </b><b>, you will be responsible for:</b></p><ul><li>
Performing Receiving, cleaning, polishing, inspection, disassembly, Segregation, Repair, Assembly and pressure testing.</li><li>
Contributing to the development of an operational year plan for own department activities of the team.</li><li>
Discussing consequences of changes in products and processes for the own team in the organization.</li><li>
Reading and interpreting Drawing, assembly prints and parts lists to ensure accuracy and quality</li><li>
Contacts are under guidance and/or geared towards collecting or giving technical information.</li><li>
Ensuring maintenance activities are carried out accordingly and safely to ensure compliance requirements</li><li>
Working together with people from the business unit.</li></ul><p></p><p><b>
Fuel your passion</b></p><p><b>
To be successful in this role you will:</b></p><ul><li>
Have relevant educational background</li><li>
Have experience in Services is preferred.</li><li>
Have knowledge with API 6A standard is preferred.</li><li>
Demonstrate a good attitude and a keen desire to learn and improve knowledge and skills</li><li>
Have excellent communication skills and be able to understand technical information and technical drawing in English</li><li>
Be able to be flexible with working patterns and shift rotations</li><li>
Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem-solving skills.</li></ul><p></p><p><b>
Work in a way that works for you</b></p><p>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can self-assuredly offer the following flexible working patterns</p><p><b><br>
Working with us</b></p><p>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p></p><b>
About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Services Specialist - General Operations Support (UAE Nationals)

Pepper Money Limited

Customer Service Specialist - Support Services <p>Australia</p> Job Description <p><strong>Who We Are</strong></p><p>At Pepper Money, we're dedicated to helping people succeed - whether it's buying a family home, a dream car, developing professionally, or growing their business. We've become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we've achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.</p><p><strong>The Role</strong></p><p>As a Support Services Specialist, you'll be the go-to expert for managing operational transactions, resolving payment issues, and handling consumer credit reporting with precision and care. Your work will directly support our commitment to transparency, compliance, and customer satisfaction.</p><ul><li><strong>Operations Finance & Transactional Processing:</strong> Manage manual payments, refunds, BPAY, RTGS, suspense allocations, and discharge/payout processes with 98%+ accuracy.</li><li><strong>Information Requests:</strong> Respond to customer and third-party enquiries (solicitors, courts, government bodies) within legal frameworks, ensuring privacy and compliance.</li><li><strong>Comprehensive Credit Reporting:</strong> Maintain accurate credit data, resolve bureau rejections, and support responsible lending through CCR compliance.</li><li><strong>Risk & Compliance: </strong>Help keep Pepper Money safe by minimising fraud and operational losses, and contributing to audit and QA processes.</li></ul><p><strong>About you</strong></p><p>We're looking for someone who's detail-driven, customer-focused, and thrives in a fast-paced environment. Here are some of the skills you'll bring:</p><ul><li>A sharp eye for detail and a love for getting things right the first time</li><li>Confidence working with financial data, payments, and reconciliations</li><li>A natural ability to juggle multiple tasks while staying cool under pressure</li><li>Strong communication skills - you know how to explain complex things simply</li><li>Comfort navigating legal documents and working with external stakeholders</li><li>A proactive mindset when it comes to compliance, privacy, and risk</li><li>Experience in customer operations, credit reporting, or financial services is a bonus - but not a dealbreaker</li></ul><p>At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do:</p><p><strong>Can Do: </strong>We think outside the box and harness the power of teamwork to achieve the extraordinary.<br><strong>Balanced:</strong> We set our customers up for success, crafting win-win outcomes that are both human and profitable.<br><strong>Real: </strong>We keep it honest and respect everyone, building genuine connections.</p><p>At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:</p><ul><li><strong>Development: </strong>a full suite of development opportunities and a great team to learn from</li><li><strong>Recognition: </strong>Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives</li><li><strong>Flexibility: </strong>Embrace our hybrid working model, flexible parental leave policies and purchased leave options</li><li><strong>Health and Wealth: </strong>Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!</li><li><strong>Referral Bonus: </strong>Earn $2000 for referring great people.</li></ul><p>If this role sounds like it's for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.</p><p>For more information on Pepper visit .</p><p>Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.</p>

Customer Service Specialist - Support Services

Qualifacts

<div><div>Job Description:</div><div></div><div>
Job Description: Responsibilities for Support Specialist I</div><ul><li><ul><li><div>
Provide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performance</div></li><li><div>
Provide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer requests in a professional, positive, and dignified manner</div></li><li><div>
Provide training and consultation</div></li><li><div>
Develop knowledge in other domain areas</div></li><li><div>
Begin working within additional service offerings (Live Chat, Concierge, Phone Line) and participating in NRR-based projects (LOE/SOW)</div></li><li><div>
Effectively communicate (verbal, listening, and written) with team, leadership, and customers</div></li><li><div>
Create a positive team environment with motivation and energy</div></li><li><div>
Gain and maintain the trust and confidence of team members by demonstrating integrity, accountability, and flexibility</div></li><li><div>
Resolve moderate to high complexity/priority requests with consistent quality</div></li></ul></li></ul><div></div><div><br>
Qualifications of Support Specialist I</div><ul><li><ul><li><div>
Bachelor's degree, or High School diploma with relevant EHR/Software customer service or behavioral health agency; experience may substitute for an undergraduate degree</div></li><li><div>
2 years of related experience</div></li></ul></li></ul><div>
Knowledge, Skills, and Abilities of Support Specialist I</div><ul><li><ul><li><div>
Ability to ask probing questions based on effective listening</div></li><li><div>
Is on time and prepared for meetings; can make advanced arrangements when they are not available</div></li><li><div>
Is able to own and deliver on commitments</div></li></ul></li></ul><div></div><div>
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div>

Support Specialist I

Avient

<div><p>The HR Shared Services Specialist assists the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data. This includes working with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided. This individual will support the Human Resources organization from our Global HRIS team. The HR Operations Analyst has knowledge of process controls, data consistency, documentation, process improvement, and reporting and will problem solve, multi-task, and drive consistency and constancy in all geographic areas.</p></div>
<br><div><p><b>Essential Duties &amp; Responsibilities :
</b></p><ul><li><b>Global HR Transaction Management </b>: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
</li><li><b>Documentation &amp; Reporting: </b>Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
</li><li><b>Employee Support: </b>Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform and other channels.
</li><li><b>System Administration: </b>Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
</li><li><b>Payroll &amp; Benefits Support: </b>Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations. This includes uploading and reconciling payroll data with providers, government agencies, and the HRIS.
</li><li><b>Process Optimization: </b>Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
</li><li><b>Stakeholder Collaboration: </b>Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
</li><li><b>Inbox Management: </b>Proactively monitor the HR Systems ticketing inbox for transactions.
<br>
Payroll Coordination: Coordinate the timely and accurate processing of payroll for various employee groups.</li></ul></div><p></p>
<br><div><ul><li>4+ years&rsquo; experience in a relevant job role
</li><li>A Bachelor&rsquo;s/master&rsquo;s degree in human resources or equivalent experience is required.
</li><li>Demonstrated experience in managing a ticketing system and achieving high resolution rates.
</li><li>Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
</li><li>Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
</li><li>Strong analytical skills and experience in generating and presenting HR reports.</li></ul></div><br><div></div>

HR Shared Services Specialist

lange

<div><div>The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter.</div><div><b>
About our 2026 Summer Internship Program</b></div><div></div><div><br>
Join our summer internship program, spanning from May 26th, 2026 to August 7th, 2026. Gain invaluable experience through meaningful projects alongside our innovative, solutions-driven teams. Elevate your professional growth with opportunities for professional development, senior leadership Q&amp;A, volunteer initiatives, networking/social events, and more!</div><h2 class="jobSectionHeader"><b>
What You Can Expect Working in the IT Support Specialist Intern Position</b></h2><p>
As an IT Support Specialist Intern, you will gain hands-on experience providing technical assistance to end users across a variety of systems and devices. In this role, you will assist with on-site and remote support, troubleshoot hardware and software issues, and help maintain reliable IT operations across the organization. You will work closely with experienced support specialists to resolve tickets, document solutions, and participate in larger IT projects such as system upgrades and cloud migrations. This internship offers an opportunity to develop real-world IT skills while delivering professional, customer-focused support in a fast-paced environment.</p><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul><li>
Provides technical support on-site and remotely; assist walk-in customers as needed, creating tickets for all issues.</li><li>
Responds to and resolves IT support tickets within the defined SLA, ensuring timely resolution and communication.</li><li>
Troubleshoots issues with laptops, desktops, printers, networks, servers, phones, and tablets.</li><li>
Shadows support specialists in troubleshooting network connectivity and system access problems.</li><li>
Assists with managing IT equipment inventory, including tracking, organizing, and updating asset records.</li><li>
Maintains a customer-focused approach by communicating clearly and professionally with end users.</li><li>
Conducts basic and intermediate training sessions for end-users.</li><li>
Contributes to larger IT projects such as system upgrades, equipment installations, cloud migrations, and more.</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><ul><li>
Currently pursuing an Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
Basic understanding of computer hardware, operating systems, and networking concepts.</li><li>
Strong interest in IT support and problem-solving.</li><li>
Excellent communication and teamwork skills.</li><li>
Ability to manage time effectively and maintain attention to detail.</li><li>
Proficiency with Microsoft technologies including Windows OS, Microsoft 365, and Active Directory.</li><li>
Ability to work independently and manage multiple priorities.</li><li>
Valid driver&rsquo;s license with reliable transportation.</li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Familiarity with Microsoft 365, Windows OS, or help desk tools.</li><li>
Previous internship, school project, or part-time experience in IT support.</li><li>
CompTIA A+ or similar entry-level certification (in progress or completed).</li><li>
Experience providing customer service in any capacity.</li></ul><h3 class="jobSectionHeader"><b>
Work Environment</b></h3><p>
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.</li><li>
The worker is subject to both environmental conditions. Activities occur inside and outside.</li></ul><p><i>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.</i></p><p><i>
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.</i></p><p>
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com</p><div>
Department/Division: Information Technology</div><div>
Reports to: IT Helpdesk Supervisor</div><div>
Location: Wichita, KS</div><div>
Position Type/Hours: Full-time | M-F | 8:00a &ndash; 5:00p</div><div>
Shift: 1st</div><div>
Overtime: As Required</div><div>
Travel Requirement: Less than 25%<br>
FLSA Status: Non-Exempt</div><div></div><h1 class="jobSectionHeader"><b><br>
About The Company</b></h1><p>
Rooted in real estate, an industry the company has been involved in since 1986, LANGE has constantly evolved to continue to meet the growing needs of those it serves. Today, the company has branches in portable storage, blast-resistant buildings, asset-based financial solutions and diversified leasing programs. However, through it all, LANGE has remained true to its guiding purpose of providing unique, industry-leading products and services while doing so with integrity and a commitment to its growing family of employees.</p><p>
For more information, visit https://lange.us.com/companies/</p></div>

IT Support Specialist Intern - LANGE Shared Services

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