support technician

Smith Chason College

<div>JOB TITLE: IT Support Technician
STATUS: Full-Time
TYPE: On Campus
REPORTS TO: IT Director
PURPOSE:
Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users.
This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV&rsquo;s, etc.), obtaining quotes, and managing projects.
Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams.
EDUCATION / QUALIFICATIONS / COMPETENCIES:<ul><li>
2+ years of experience in a technical support role</li><li>
Knowledge of the following technology as listed below:</li><li>
Microsoft Office365, Azure Directory, Exchange, etc.</li><li>
Support desk software such as Zendesk</li><li>
Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server).</li><li>
Excellent customer service and communication skills</li></ul>
OVERALL RESPONSIBILITIES:<ul><li>
This position is onsite.</li><li>
Duties will include at times visiting multiple locations within a localized area.</li><li>
Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite.</li><li>
Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department.</li><li>
Documentation of all support issues/requests, project tasks, and events.</li><li>
Accurate inventory management of all technical and medical equipment.</li><li>
Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department.</li><li>
Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products.</li><li>
Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM).</li><li>
Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors.</li><li>
Become knowledgeable to an advanced extent of all technology and equipment.</li><li>
Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors.</li><li>
Communicate effectively to team members, supervisors, and the Campus Director.</li><li>
Provide timely delivery of projects assigned to this position.</li><li>
Attend all required meetings and school events.</li><li>
For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave.</li><li>
Manage facilities by handling small tasks/issues (hanging picture frames, installing TV&rsquo;s, etc.), obtaining quotes for larger tasks/projects, and managing facility projects.</li><li>
Will report directly to the IT Director.</li></ul>
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Must be able to stand and/or sit for prolonged periods of time</li><li>
Can independently move objects up to 25 lbs.</li><li>
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions</li><li>
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others</li></ul> 
CULTURE OF CARE:
Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by:<ul><li>
Creating a sense of community in all interactions and communications with students</li><li>
Identifying problem areas and offering assistance</li><li>
Opening up safe conversations for cooperative solutions</li><li>
Holding students to standards and goals that will ultimately make them successful in their careers</li></ul></div>

IT Support Technician

C2HR LLP

A. Brief Job Description:1) Install, configure, and calibrate CCTV systems for optimal performance.2) Conduct regular maintenance checks and repairs to ensure system functionality.3) Troubleshoot issues and provide timely resolutions to technical problems.4) Collaborate with security teams to design surveillance systems tailored to specific needs.6) Document and log service activities accurately.7) Ensure compliance with security and privacy protocols during installation and maintenance.B. Education, Training and Certifications Required:1) Bachelor's degree in Computer science, Information Technology, Communications systems, or similar.2) Advanced level certification in CCTV Cameras &ndash; Pelco, Axis and Hanhwa.3) Advanced level certification in cabling &ndash; UTP/FTP, fibre splicing and termination.4) Advanced Level Certification in UPS5) MOI-SSD approved technician certificationC. Background Experience Required:1) Minimum of 3-years&rsquo; experience in a similar role.2) Knowledge of CCTV systems installation and maintenance3) Understanding of networking and IP addressing4) Ability to diagnose and troubleshoot CCTV system issues5) Knowledge of CCTV camera types and their specifications6) Ability to read and interpret technical drawings and schematics7) Familiarity with different cabling and wiring methods8) Good physical condition to climb ladders and work in confined spacesD. Selection Criteria for Employment:Candidates will be selected based on the following:1) Passing Technical test (Theory and Practical).2) Passing a face-to-face interview3) Verification of Axis, Pelco, Hanwha, BICSI Technician certificationMANDATORY TRAINING AND CERTIFICATIONS: 1) MOI-SSD Approved Technician2) VideoXpert Operator and Administrator Certification3) Axis Certified Professional4) Hanhwa Video Professional Certification5) Cabling Technician Certification (UTP and Fiber)Max Estimated Pay - 4,600 QARJob Type: Full-time

CCTV Support Technician

EW Recruitment Limited

Job title: 2nd Line Support TechnicianSalary: up to £35kLocation: NorwichMy client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.Responsibilities:<ul><li>Setting up and supporting small and medium business networks</li><li>Supporting PCs and servers remotely and on-site (Win7/8/)</li><li>Installing business computer systems</li><li>Office 365 maintenance, installation and migration</li><li>Microsoft Exchange 2007/2010/2013/2016</li><li>Setting up email accounts and website hosting (Linux and Windows)</li><li>Managing WHM web servers and DNS</li><li>Administration of IP Phone systems (via web-based interface)</li><li>Supporting customer applications.</li></ul>Attributes:<ul><li>Team player</li><li>Keen to learn</li><li>Confident communicating over the phone</li></ul><img src="https://www.jobg8.com/Tracking.aspx?Z3TFjo9onGk7wZ0iyOUQTiAOUszugY2Tk" width="0" height="0" />

2nd Line Support Technician

YourRecruit

2nd Line Support Technician - Join a Fast-Growing MSP Redhill £37,000 - £45,000 (DOE) Career Growth Diverse Tech Stack Are you a capable 2nd Line Technician ready to take the next big step in your IT career? Do you want hands-on exposure to enterprise-level tech, access to continuous learning, and a genuine pathway to 3rd Line status? Join an industry-leading Managed Service Provider supporting 400+ businesses across the UK. You'll work with a close-knit team of skilled engineers, tackling complex challenges and gaining the real-world experience that will push your skillset-and your career-to the next level. The Role As a 2nd Line Support Technician, you'll take ownership of escalated support tickets, assist with on-site and remote troubleshooting, and contribute to project delivery and customer onboarding. You will be trusted to dive deep into server, networking, virtualisation, and backup technologies-solving real issues, driving service excellence, and supporting complex SME environments. Your Day-to-Day <ul> <li>Be the go-to for 2nd line technical queries via phone, email, and ticketing systems</li><li>Deliver first-class service and manage issues from start to resolution</li><li>Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more</li><li>Collaborate with third-party vendors and internal teams</li><li>Get stuck into customer onboarding and technical project work</li></ul> Tech You Will Work With <ul> <li>OS & Servers: Windows Server, Active Directory, Hyper-V, VMware</li><li>Virtual Desktop: Citrix, RDS</li><li>Networking: Firewalls, switches, routers</li><li>Backups: Veeam, off-site DR solutions</li><li>Monitoring & Security: MSP-standard tools, documentation systems</li></ul> What You Bring <ul> <li>2nd Line level support in an MSP environment</li><li>Tech confidence across Microsoft ecosystems, networking & infrastructure</li><li>Logical, structured problem-solving mindset with top-tier communication skills</li><li>Customer-first attitude and ability to build strong, trust-based relationships</li><li>Passion for IT, natural curiosity, and drive to grow your technical skill set</li><li>Happy to pitch in with occasional (paid) overtime during peak periods</li><li>A full UK driving licence and access to a vehicle (essential due to location)</li></ul> What's in it for You? <ul> <li>Company laptop</li><li>Performance-based bonus</li><li>22 days holiday (rising to 25 with service)</li><li>Ongoing training & certifications</li><li>Regular team social events</li><li>Genuine career progression into project engineering or specialist routes</li></ul> Ready to Elevate Your IT Career? You've got the experience, the drive, and the passion. All that is missing is the right environment-and here it is. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.<img src="https://www.jobg8.com/Tracking.aspx?h%2fEKyPWqydOzw4gyyKNO8%2fSpHOf1tLoeq" width="0" height="0" />

Chinese Palace Restaurant Group

Job Title:IT Field Support TechnicianLocation:UAEDepartment:Information TechnologyJob Type:Full-TimeJob Summary:We are seeking a skilled IT Field Support Technician to handle on-site installation, configuration, and maintenance of network infrastructure and surveillance systems across our restaurant and retail locations. The ideal candidate will have hands-on experience with structured cabling, CCTV setup, and network device configuration, ensuring reliable IT operations at all branches.Key Responsibilities:Network &amp; Cabling:<ul><li>Install and manage structured cabling systems (CAT6 and Fiber Optic) for new and existing sites.</li><li>Perform crimping, patching, and termination of network cables.</li><li>Conduct cable routing, labelling, and testing to ensure connectivity and compliance with standards.</li><li>Install and configure network points, patch panels, and keystone jacks.</li><li>Install, organize, and maintain IT racks, including switches, routers, firewalls, and patch panels.</li><li>Work with Fiber optic splicing, termination (LC/SC/ST), and testing tools.</li></ul>Networking Equipment Setup:<ul><li>Deploy and manage network switches, routers, and patch panels.</li><li>Support wireless access points (WAPs), PoE devices, and VoIP systems.</li><li>Configure and troubleshoot networking devices and connections.</li><li>Install and configure network racks, cabinets, and cable pathways.</li></ul>Hardware &amp; System Support:<ul><li>Set up and maintain workstations, POS terminals, printers, access control systems, and Wi-Fi access points.</li><li>Diagnose and resolve network and hardware-related issues.</li><li>Coordinate with IT and vendors for upgrades or troubleshooting.</li></ul>CCTV &amp; Security Systems:<ul><li>Install, maintain, and troubleshoot CCTV systems and cameras (IP &amp; Analog).</li><li>Configure DVRs/NVRs and ensure optimal camera positioning and connectivity.</li><li>Run and terminate CCTV cabling for efficient surveillance coverage.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain site visit reports, equipment checklists, and network documentation.</li><li>Follow safety standards and ensure clean, well-labelled installations.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or bachelor&rsquo;s degree in IT, Computer Engineering, or a related field.</li><li>2&ndash;5 years of hands-on experience in IT field support or network cabling.</li><li>Strong knowledge of LAN/WAN, TCP/IP, and structured cabling standards.</li><li>Experience in fiber optic handling, splicing, and testing preferred.</li><li>Basic understanding of switches, routers, Wi-Fi configuration, and CCTV systems.</li><li>Ability to read network layouts and wiring diagrams.</li><li>Good communication and reporting skills.</li><li>Valid UAE driving license mandatory*</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you hold a valid UAE driving license?</li><li>How many years of hands-on experience do you have in network cabling (CAT6 / Fiber Optic), including crimping, patching, and testing?</li><li>Have you installed and configured CCTV systems, network switches, and Wi-Fi access points independently?</li><li>Are you currently based in the UAE, and how soon can you join if selected?</li></ul>

IT Field Support Technician

EXCIS COMPLIANCE LIMITED

We are seeking an experienced Deskside Support Technician to provide high-level technical support for end-user computing environments. In this role, you will be responsible for troubleshooting hardware, software, and network issues while delivering exceptional service to employees, including executive/VIP staff.
Key Responsibilities:
<ul>
<li>Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)</li>
<li>Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals</li>
<li>Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades</li>
<li>Manage asset inventory, including tagging, tracking, and reporting</li>
<li>Support VIP users with prompt and professional service</li>
<li>Collaborate with IT teams to escalate and resolve complex technical issues</li>
<li>Document solutions in the ticket system, create knowledge base articles, and provide user training when necessary</li>
</ul>
Technical Skills &amp; Experience:
<ul>
<li>4+ years of hands-on EUC/Break-fix experience in desktop support or IT helpdesk roles</li>
<li>Strong knowledge of Windows OS (10/11), macOS, and Microsoft O365</li>
<li>Experience with Microsoft Intune and Desktop Central for endpoint management</li>
<li>Proficiency with Active Directory, remote support tools, and mobile device management</li>
<li>Ability to troubleshoot hardware (laptops, printers, AV systems) and software issues</li>
<li>Familiarity with malware removal and basic network troubleshooting</li>
</ul>
Soft Skills &amp; Certifications:
<ul>
<li>Excellent verbal and written communication skills in both English and Arabic</li>
<li>Exceptional customer service skills (VIP support experience preferred)</li>
<li>Ability to work in a fast-paced corporate environment</li>
<li>A+ Certification, MCP, or ITIL (preferred but not required)</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift/move equipment (up to 50 lbs)</li>
<li>Willingness to travel between office locations if required</li>
</ul>

Deskside Support Technician (L2)

SAMI GDLS

<div>
 
 KEY TASKS
 
 
 
 
 <ul>
 <li>
 Act as the point of contact to the customer in managing the day to day material support activities
 </li>
 <li>
 Analyze, amend and maintain material management data critical for effective &amp; efficient inventory management
 </li>
 <li>
 Advise on supply issues that may impact fleet availability including critical items
 </li>
 <li>
 Electronically order &amp; receive material
 </li>
 <li>
 Perform supply support management operations
 </li>
 <li>
 Assist with Special Tool and Test Equipment (STTE) distribution planning and tracking.
 </li>
 <li>
 Prepare various management and logistical reports
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 
 
 <ul>
 <li>
 Minimum 2-3 years&rsquo; experience in material logistics
 </li>
 <li>
 College diploma, in a mechanical/electrical discipline, and/or previous Military experience in turret maintenance and support of direct and indirect fire weapons systems
 </li>
 <li>
 Experience with the LAV product and military chassis
 </li>
 <li>
 Strong decision making ability
 </li>
 <li>
 Strong organizational skills
 </li>
 <li>
 Ability to operate independently while maintaining company safety, quality, and integrity standards
 </li>
 </ul>
 
 
</div>

Material Support Technician

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