support technician

Radancy

<div>
 As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You will be a very hands-on Technician, with advanced technical expertise and exceptional customer service management skills. You will work with advanced issues in Windows, OSX, Office operations, desktop support, and will regularly troubleshoot network issues.
 <br/>
 <br/>
 The IT Desktop Support Technician will also function as the face to the end-user on an everyday basis, and will be called upon to take ownership of all IT needs and services, represent the company IT organization in a professional manner, and report regularly to direct manager and to senior management in the local office. Communications skills are critical.
 <br/>
 <br/>
 <strong>
  What does a great IT Desktop Support Technician do?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Research, resolve, and respond to all customer issues and inquiries received via phone, email, or in person in accordance with current standards and procedures.
  </li>
  <li>
   Deploy and re-image workstations (Mac &amp; PC) for new and existing users.
  </li>
  <li>
   Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed.
  </li>
  <li>
   Maintain asset inventory of equipment for site (PCs, printers, servers, etc.).
  </li>
  <li>
   Maintain cleanliness and organization of local office server room.
  </li>
  <li>
   Configure and administer local phone system and coordinate wiring within network switch closet.
  </li>
  <li>
   Be the local expert for all technology related issues.
  </li>
  <li>
   Provide technical support for Macintosh hardware and OS.
  </li>
  <li>
   Share job responsibilities and knowledge within the Team.
  </li>
  <li>
   Develop basic research skills for current and emerging trends in the computer industry and be able to apply them to the business needs.
  </li>
  <li>
   Manage virtual and physical server environment for offices.
  </li>
  <li>
   Manage and maintain office copiers and network printers
  </li>
  <li>
   Answer limited number of support desk phone calls
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements For Consideration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must have experience supporting Apple Mac environments and Mac OSX.
  </li>
  <li>
   Demonstrated experience with PC configurations and the installation/maintenance of desktop applications.
  </li>
  <li>
   Experience with remote support solutions.
  </li>
  <li>
   Experience with WAN/LAN hardware, racking of server and network equipment, and phone/network wiring.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company Values:
 </strong>
 At Radancy, we are dedicated to the core values that guide our work and culture:
 <br/>
 <br/>
 <ul>
  <li>
   Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what&rsquo;s new and next while valuing every voice on our team. Together, we&rsquo;re shaping the future and leading the industry forward.
  </li>
  <li>
   Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people&rsquo;s lives and inspires our team to advance technology with purpose.
  </li>
  <li>
   Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
  </li>
  <li>
   Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location:
 </strong>
 This role is in our New York Office, with a requirement of 3 days in the office.
 <br/>
 <br/>
 <strong>
  Our Benefits:
  <br/>
  <br/>
 </strong>
 At Radancy, we&rsquo;re transforming talent acquisition with innovative SaaS solutions that deliver measurable impact for our customers and our people. As the global leader in talent technology, we offer a forward-thinking benefits package designed to accelerate your career, enhance your well-being and support your financial future. Our offerings include:
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive medical coverage, with dental, vision and life insurance
  </li>
  <li>
   Competitive 401(k) plan with employer matching
  </li>
  <li>
   Unlimited flexible time off (FTO)
  </li>
  <li>
   World-class training that keeps you at the forefront of innovation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range:
 </strong>
 USD $50,000.00 &ndash; $57,000.00*
 <br/>
 <br/>
 <ul>
  <li>
   The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com , and we will work with you to meet your needs.
 </em>
</div>


IT Support Technician

Little Leaf Farms

<div>Description:
<p>
A highly skilled and customer-oriented IT Support Technician to join our dynamic team. The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for providing exceptional IT support to our organization.</p><p>
DUTIES AND RESPONSIBILITIES:</p><p>
End-User Support:</p><ul><li>
Provide first-level support to end-users, resolving hardware and software issues promptly and efficiently.</li><li>
Assist users with technical inquiries, troubleshooting problems related to desktops, laptops, printers, and other IT equipment.</li></ul><p>
Microsoft 365 Knowledge:</p><ul><li>
Demonstrate proficiency in managing and troubleshooting Microsoft 365 applications, including but not limited to Outlook, SharePoint, OneDrive, Teams, and the Office suite.</li><li>
Administer user accounts, permissions, and configurations within the Microsoft 365 environment.</li></ul><p>
System Maintenance:</p><ul><li>
Perform regular maintenance tasks, such as system updates, patch management, and antivirus scans.</li><li>
Monitor and maintain IT infrastructure to ensure optimal performance and security.</li></ul><p>
Hardware and Software Deployment:</p><ul><li>
Install, configure, and deploy hardware and software components across the organization.</li><li>
Collaborate with vendors to troubleshoot and resolve issues related to IT equipment and software.</li></ul><p>
Documentation:</p><ul><li>
Maintain accurate documentation of IT systems, configurations, and support procedures.</li><li>
Develop and update user guides to empower end-users to troubleshoot common issues independently.</li></ul><p>
Collaboration:</p><ul><li>
Work closely with other IT team members to resolve escalated technical issues and contribute to ongoing projects.</li><li>
Collaborate with cross-functional teams to implement IT solutions that align with business objectives.</li></ul>
Requirements:
<p>
REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:</p><ul><li>
Proven experience as an IT Support Technician or in a similar role.</li><li>
Strong knowledge and hands-on experience with MS 365 applications and services.</li><li>
Strong understanding of Windows operating systems, hardware components, and network configurations.</li><li>
Excellent troubleshooting skills and a problem-solving mindset.</li><li>
Effective communication skills, both verbal and written.</li><li>
Customer-focused with a commitment to delivering high-quality support.</li><li>
Must be onsite 5 days a week from 8-4:30</li></ul><p>
PREFERRED EDUCATION, EXPERIENCE, AND SKILLS:</p><ul><li>
Familiarity with Mobile Device Management platforms is a plus.</li><li>
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.</li></ul></div>

<div><h2 class="jobSectionHeader"><b>IT Support Technician</b></h2>
<p><b>BMZ USA, Inc.</b> develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality, and technical expertise to deliver customized energy solutions while offering employees a professional, collaborative, and growth-oriented work environment.</p>
<p>BMZ USA is seeking a motivated, hands-on <b>IT Support Technician</b> to support daily IT operations across both office and manufacturing environments. This is a great opportunity for someone who enjoys troubleshooting, helping users, improving systems, and making a visible impact in a growing, technology-driven company.</p>
<p>In this role, you will serve as the first point of contact for IT support needs, helping ensure our hardware, software, and systems remain reliable, secure, and efficient. You will also work closely with local leadership and BMZ Group&rsquo;s IT team in Germany on ongoing support and improvement initiatives.</p>
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3>
<ul><li>Provide first-level technical support for hardware, software, systems, and application issues</li>
<li>Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network connectivity</li>
<li>Install, configure, maintain, and upgrade hardware and software</li>
<li>Set up and deploy new IT equipment for employees</li>
<li>Support user account access and related technical requests</li>
<li>Maintain accurate documentation of hardware, software, and system configurations</li>
<li>Escalate and coordinate issues with second- and third-level IT support teams as needed</li>
<li>Train and support users on IT tools, systems, and best practices</li>
<li>Help ensure compliance with company IT policies, cybersecurity practices, and acceptable use standards</li>
<li>Participate in local and global IT projects</li>
<li>Perform other duties as assigned by local management or BMZ Group IT leadership</li>
</ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h3>
<p><b>Required Qualifications</b></p>
<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience</li>
<li>Minimum of <b>2&ndash;3 years of experience</b> in IT support, desktop support, help desk, or a similar role</li>
<li>Strong knowledge of:
<ul><li>Windows operating systems</li>
<li>Microsoft Office</li>
<li>Active Directory</li>
<li>Desktop hardware and software troubleshooting</li>
</ul></li><li>Experience with remote support tools, VPNs, and help desk/ticketing systems</li>
<li>Strong communication, problem-solving, and organizational skills</li>
<li>Ability to work independently and collaborate effectively across departments</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul><li>Experience supporting IT in a manufacturing environment</li>
<li>Familiarity with <b>Microsoft Dynamics 365</b>, <b>QuickBooks Desktop Enterprise</b>, <b>Keyence</b>, or <b>AutoCAD</b></li>
<li>Microsoft certifications such as <b>MCSA</b>, <b>MCSE</b>, or similar</li>
<li>Bilingual skills are a plus</li>
</ul><h3 class="jobSectionHeader"><b>Why Join BMZ USA?</b></h3>
<ul><li>Opportunity to make a direct impact in a growing, innovative manufacturing environment</li>
<li>Exposure to both local and global IT initiatives</li>
<li>Collaborative team culture with room to learn and grow</li>
<li>Competitive benefits package including:
<ul><li>401(k)</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Health savings account</li>
<li>Employer-paid life insurance</li>
<li>Supplemental insurance options</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Flexible schedule</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Work Environment</b></h3>
<p>This role supports both office and manufacturing operations. The position may require standing, walking, bending, reaching, and occasionally lifting up to 50 pounds. In some production areas, exposure to elevated noise, machinery, airborne particles, and electrical systems may occur. Personal protective equipment, including hearing protection and grounding equipment, are required in designated areas.</p>
<p><b>Schedule:</b> Monday through Friday, 8:00 a.m. to 5:00 p.m. EST</p>
<h3 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h3>
<p>BMZ USA, Inc. is an Equal Opportunity Employer and does not discriminate against employees or applicants on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status under applicable law.</p>
<p>Here is an even stronger opening line you could use at the top if you want it to feel more marketable:</p>
<p><b>Join BMZ USA as an IT Support Technician and play a key role in keeping our technology, systems, and users running smoothly in a fast-paced office and manufacturing environment.</b></p></div><div></div>

Aculabs, Inc.

<div><div><div><div><div><p><b>Job Summary</b></p>
<p>
The IT Support Technician provides day-to-day technical support for computer systems, peripherals, and basic network connectivity within a laboratory and office environment. This is an entry-level, hands-on support role focused on user assistance, equipment setup, troubleshooting, and routine maintenance. The position also works alongside the CRM Administrator to support new client setup and system integrations. The role supports internal staff and collaborates with senior IT and operations personnel as needed.</p>
<div>
<div><p><b>About the Company</b></p>
<p>
Aculabs, an industry leader servicing long-term care homes across the Mid-Atlantic, is currently seeking a IT Support Technician. Family-owned and operated since 1972, Aculabs takes pride in delivering high-quality diagnostic services with a commitment to excellence. Ideal candidates are self-motivated professionals eager to learn and grow alongside our experienced IT Support team.</p>
<p><b>
Benefits</b></p>
<ul>
<li>Competitive pay</li>
<li>Paid Time Off</li>
<li>Opportunity for growth and advancement</li>
<li>Dental and vision insurance</li>
<li>Health insurance and retirement benefits</li>
</ul>
<p><b>Responsibilities</b></p>
<ul>
<li>Respond to employee requests for assistance with desktop computers, laptops, printers, scanners, fax machines, and related peripherals</li>
<li>Troubleshoot hardware, software, and basic connectivity issues and provide timely resolutions</li>
<li>Set up, configure, and maintain workstations, monitors, printers, and mobile devices</li>
<li>Assist with user account setup, password resets, and access issues</li>
<li>Install and maintain approved software applications and updates</li>
<li>Document issues, resolutions, and equipment inventory as required</li>
<li>Support basic network troubleshooting (e.g., connectivity, printer access)</li>
<li>Assist with routine system checks and maintenance tasks</li>
</ul>
<p><b>Requirements/ Education (Any one of the following will be taken into account)</b></p>
<ul>
<li>Entry-level position; prior IT experience preferred but not required</li>
<li>0&ndash;2 years of relevant experience or technical training is a plus</li>
<li>Strong troubleshooting and problem-solving skills, ability to work independently</li>
<li>Clear, professional communication skills</li>
<li>Organized, dependable, and able to manage multiple tasks</li>
<li>Working knowledge of:
<ul><li>Windows operating systems</li>
<li>Microsoft Office (Word, Excel, PowerPoint) and Google Workspace</li>
</ul>
</li></ul><p><i>Aculabs is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</i></p></div></div></div></div></div></div></div>

GLOBAL EVANGELISM

<div></div><div><div><div><h1 class="jobSectionHeader"><b>Deskside Support Technician</b></h1></div><div><p><b>
San Antonio, Texas | Full-Time | Onsite</b></p></div><div><p>
Are you a passionate problem-solver who loves helping people and making technology work the way it should?</p><p>
We are looking for a Deskside Support Technician who brings both technical skill and a heart to serve. Someone who sees every interaction as an opportunity to support our team and advance our mission.</p></div><div><p>
This is an onsite role in San Antonio, Texas, supporting a dynamic, mission-driven organization where technology plays a key role in how we serve others and build people.</p></div><div><h2 class="jobSectionHeader"><br>
What You&rsquo;ll Do</h2></div><ul><li><p>
Provide hands-on deskside and remote support for hardware, software, and connectivity issues</p></li><li><p>
Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals</p></li><li><p><br>
Set up, configure, and maintain end-user devices and standard applications</p></li><li><p>
Assist with account access, password resets, and general system navigation</p></li><li><p>
Support device imaging, deployment, and replacement for new and existing staff</p></li><li><p>
Perform routine maintenance, updates, and patches to ensure performance and security</p></li><li><p>
Maintain accurate asset inventory, tagging, and documentation</p></li><li><p>
Document technical issues and solutions to strengthen team knowledge</p></li><li><p>
Support basic network connectivity including workstation setup and printers</p></li><li><p>
Collaborate with IT team members and departments to support events and initiatives</p></li></ul><div><h2 class="jobSectionHeader"><br>
What We&rsquo;re Looking For</h2></div><ul><li><p>
High school diploma or equivalent</p></li><li><p>
Experience in deskside support, helpdesk, or technical support preferred</p></li><li><p>
Strong troubleshooting and problem solving abilities</p></li><li><p>
Working knowledge of Windows, macOS, Microsoft 365, and standard business applications</p></li><li><p>
Basic understanding of networking concepts and device connectivity</p></li><li><p>
Ability to manage multiple priorities in a fast-paced environment</p></li><li><p>
Strong communication skills with a service-first mindset</p></li><li><p>
Attention to detail and commitment to accurate documenation</p></li></ul><div><h2 class="jobSectionHeader"><br>
Why You&rsquo;ll Love Working Here</h2><p><br>
We offer a competitive compensation package, along with outstanding benefits that support our employees and their families:</p></div><ul><li><p>
100% CCS tuition discount for employees&rsquo; children</p></li><li><p>
100% employee daycare and extended care tuition discount</p></li><li><p>
Excellent medical, dental, and vision coverage</p></li><li><p>
403(b) retirement plan with matching contributions</p></li><li><p>
Supplemental coverage options</p></li><li><p>
Opportunities for professional growth and development in a Christ-centered environment</p></li></ul><div><p>
Join Our Mission</p><p>
We are a mission-driven, faith-based organization committed to taking all the Gospel to all the world and to every generation. Our team is passionate about serving others, building people, and making a lasting impact through everything we do.</p></div><div><p>
We build people&mdash;within our team and in the lives of those we serve. If you&rsquo;re looking for an opportunity to use your skills to make a meaningful difference, we would love to have you on our team.</p></div></div></div><p></p>

Deskside Support Technician

Allan Myers Inc.

<div>
 <strong>
  <strong>
   Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Position Summary:
  <br/>
  <br/>
 </strong>
 The Support Technician serves as the first point of contact for technical support and provides assistance to users with a wide range of IT issues. This role emphasizes delivering high-quality customer service, troubleshooting, and escalating complex problems when necessary. As an entry-level position, it offers opportunities to build IT knowledge and technical skills while contributing to the organization&rsquo;s IT operations.
 <br/>
 <br/>
 <strong>
  <strong>
   Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Technical Support and Troubleshooting:
  </li>
  <ul>
   <li>
    Assist users with login and password resets, printer/scanner installation, SharePoint/OneDrive connectivity, CMIC access, VPN connectivity, network performance issues, and mobile device deployment.
   </li>
   <li>
    Perform basic system diagnostics and troubleshooting for computers, tablets, phones, and printers to resolve performance or connectivity issues.
   </li>
   <li>
    Execute initial triage for user-reported issues, categorize and prioritize tickets based on business and user impact, and escalate unresolved issues to higher tiers of support.
   </li>
  </ul>
  <li>
   Equipment and Software Support:
  </li>
  <ul>
   <li>
    Install, configure, and perform routine maintenance on hardware and software.
   </li>
   <li>
    Assist users with software requests and deployments, ensuring proper configuration and functionality.
   </li>
   <li>
    Update IT Asset Management System for hardware provisioning, reallocation and decommissioning.
   </li>
  </ul>
  <li>
   Incident Management:
  </li>
  <ul>
   <li>
    Log and track user issues within the incident management system.
   </li>
   <li>
    Provide timely updates and communication with users on the status of their requests or incidents.
   </li>
  </ul>
  <li>
   Customer Service:
  </li>
  <ul>
   <li>
    Deliver exceptional customer service, ensuring user concerns are addressed professionally and efficiently.
   </li>
   <li>
    Maintain strong verbal and written communication while interacting with operations, field employees, and executives.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  <strong>
   Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Education &amp; Certification:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Preferred: Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, or a related field.
  </li>
  <li>
   Entry-level certifications such as CompTIA A+ are beneficial.
  </li>
  <li>
   Pursue additional certifications (e.g., ITIL, CompTIA Network+) to enhance qualifications and career advancement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   0&ndash;3 years of experience in an IT support role or relevant internship.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Required Skills And Competencies:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Technical Skills:
  </li>
  <ul>
   <li>
    Proficiency with incident management systems and service reporting metrics.
   </li>
   <li>
    Knowledge of Microsoft productivity tools, operating systems, and networking technologies (e.g., Cellular, WLAN, Ethernet).
   </li>
   <li>
    Familiarity with scripting tools for administrative tasks and security suites for Unified Threat Management.
   </li>
  </ul>
  <li>
   Interpersonal and Analytical Skills:
  </li>
  <ul>
   <li>
    Strong customer service, problem-solving, and decision-making abilities.
   </li>
   <li>
    Excellent communication and interpersonal skills to build trust and provide clear guidance.
   </li>
   <li>
    Adaptable, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
   </li>
  </ul>
  <li>
   Personal Attributes:
  </li>
  <ul>
   <li>
    Integrity, confidentiality, and ethical conduct.
   </li>
   <li>
    Effective time management and the ability to work under pressure.
   </li>
   <li>
    Strong listening, negotiation, and conflict-resolution skills.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  <strong>
   Work Environment And Physical Demands:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Primarily office-based with weekly visits to job sites, which may expose the technician to outdoor weather, construction equipment, noise, and uneven terrain.
  </li>
  <li>
   Frequent sitting, standing, walking, and occasional reaching, lifting, and kneeling.
  </li>
 </ul>
</div>


SpaceX

<div>
 SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
 <br/>
 <br/>
 <strong>
  IT SUPPORT TECHNICIAN
  <br/>
  <br/>
 </strong>
 SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of &ldquo;high caliber engineers&rdquo; and supporting critical operations such as launch and mission operations and 24x7 manufacturing operations. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies.
 <br/>
 <br/>
 The person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position.
 <br/>
 <br/>
 <strong>
  Responsibilities
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Provide 1st and 2nd, and 3rd tier support to SpaceX employees:
  </li>
  <ul>
   <li>
    Manage on site inventory and the total lifecycle of IT assets.
   </li>
   <li>
    Procure, configure and deploy computer hardware and mobile cellular devices.
   </li>
   <li>
    Troubleshoot software and hardware issues, in person and remotely.
   </li>
   <li>
    Configure and troubleshoot desktop, label and large multifunction printers.
   </li>
   <li>
    Network support and troubleshooting. From device connectivity to VLAN configuration.
   </li>
   <li>
    Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
   </li>
   <li>
    Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
   </li>
   <li>
    Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalency certificate.
  </li>
  <li>
   1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  </li>
  <li>
   Experience supporting Microsoft technologies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience supporting Mac iOS and Linux environments.
  </li>
  <li>
   Technical certifications (i.e. A+, Network+, MCSE).
  </li>
  <li>
   Working knowledge of audio-visual equipment.
  </li>
  <li>
   Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
  </li>
  <li>
   Able to work independently while maintaining patience with the constant interruptions.
  </li>
  <li>
   Due to the high visibility of this position, excellent written, verbal and phone communications skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment).
  </li>
  <li>
   Must have valid driver's license.
  </li>
  <li>
   Must be willing to work all shifts, overtime, and/or weekends as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 <strong>
  COMPENSATION AND BENEFITS:
  <br/>
  <br/>
 </strong>
 IT Support Technician/Level 1: $31.00 - $37.00/hour
 <br/>
 <br/>
 IT Support Technician/Level 2: $36.00 - $42.00/hour
 <br/>
 <br/>
 IT Support Technician/Level 3: $40.00 - $47.00/hour
 <br/>
 <br/>
 Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
 <br/>
 <br/>
 Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
 <br/>
 <br/>
 <strong>
  Itar Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
  </li>
  <li>
   1157, or (iv) Asylee under 8 U.S.C.
  </li>
  <li>
   1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
   <br/>
   <br/>
  </li>
 </ul>
 SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
 <br/>
 <br/>
 Applicants wishing to view a copy of SpaceX&rsquo;s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com
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