support technician

<div>Overview::
<div><b>
IT Support Technician - Santa Monica, CA</b></div><div></div><div><br>
HGA is seeking a professional <b>IT Support Technician</b> who is self-motivated, customer service driven and extremely organized for an excellent opportunity in our <b>Santa Monica and Southern California offices</b>. This individual will provide technical support and assistance to our internal users, ensuring seamless operation of computer systems, networks, and applications. They will maintain communication with the Help Desk Supervisor, Office Directors, and the Help Desk team firmwide, that is timely, on-going, and accurate.</div><div></div><div><b><br>
In this role you will:</b></div><br>
<div></div><ul><li>
Assist with the creation of software images for the setup of PC&rsquo;s and also for troubleshooting of PCs.</li><li>
Perform installations, change-outs, of hardware/software and peripheral components such as monitors, keyboards, printers, etc. for users upon request or as needed.</li><li>
Utilize technical knowledge to assist with the repair of existing network topologies following IT procedures and methods.</li><li>
Understand the importance of overall accountability and provide reports, verbal and/or written updates as requested.</li><li>
Utilize our IT Service Management (ITSM) ticketing platform to log, track, and prioritize support requests, ensuring accurate documentation of issues and resolutions.</li><li>
Assist with the on-going and open line of communication with the local Office Director so that all parties are mutually informed of issues, changes, short and long-range plans as it relates to equipment and processes.</li><li>
Provide technical assistance, troubleshooting, and training to all users as needed in a timely, courteous manner and solicit support from Help Desk team members when needed.</li><li>
Provide first line contact regarding all software, specifically AEC software, Microsoft Office (o365), Adobe products, and solving general problems.</li><li>
Understand, support, and troubleshoot technical and workflow aspects of a hybrid work environment where users may be in office, at jobsites, or working remotely.</li><li>
Participate and coordinate other issues to appropriate contacts in the firm, such as working with IT Infrastructure teams on servers, networking, and storage.</li><li>
Travel to HGA&rsquo;s regional offices to provide in-person support as needed.</li><li>
Participate in after-hours and weekend on-call support rotation.</li><li>
Be responsible for other duties as assigned.</li></ul><div></div><div><b><br>
You will need to have:</b></div><br>
<div></div><ul><li>
Associate degree in computer science or equivalent experience.</li><li>
A combination of formal education, technical training, certification, and/or experience that provides the requisite knowledge, skills, and abilities.</li><li>
Minimum 1-3 years of experience in Desktop Support.</li><li>
Local environment experience with the following preferred: CAE/CAD/REVIT, iOS, MacOS, Windows 10/11, PowerShell, SCCM.</li><li>
Willingness to work a flexible schedule (off-hours support &amp; implementation projects).</li><li>
Willingness to travel to HGA regional offices as needed.</li></ul><div></div><div><b><br>
Salary Information:</b></div><div></div><div><br>
The pay range listed aligns to the geography of the office for which this position is posted. Actual compensation will be based upon work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Individuals in this role working more than 24 hours a week on a regular basis are eligible to participate in HGA&rsquo;s robust benefit programs which include an annual bonus and success sharing bonus program, 401(k) guaranteed contribution, paid parental leave, medical, dental and life insurance plans as well as PTO and short- and long-term disability programs. Salary Range: $39.88/hour - $49.40/hour <b>depending on qualifications and experience</b>.</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
HGA is a place where you can do your best work. We believe that enduring, impactful design results from deep insight into the people and passions that animate each unique environment. We value empathy, are fueled by curiosity, and embrace the hard work that leads to innovation. Equally important is our commitment to creating a culture of inclusivity and diversity where we encourage your originality, respect the need for flexibility and work-life balance, and empower your desired career growth. HGA is a national award-winning interdisciplinary design firm rooted in architecture and engineering.</div><div><br>
</div><div>Learn more about us <b>here</b><b>.</b></div><div></div><div><b><br>
Application Requirements &amp; Instructions</b><br>
Please submit resume for consideration.</div></div>

IT Support Technician

SpaceX

<div>
 SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
 <br/>
 <br/>
 <strong>
  IT SUPPORT TECHNICIAN
  <br/>
  <br/>
 </strong>
 SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in organizations capable of meeting the demanding needs of &ldquo;high caliber engineers&rdquo; and supporting critical operations such as launch and mission operations and 24x7 manufacturing operations. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair and replacement of hardware and software solutions, asset recovery, and protection. This team also has architectural responsibilities in the areas of end-user computer infrastructure, printing, and conference room technologies.
 <br/>
 <br/>
 The person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide 1st and 2nd, and 3rd tier support to SpaceX employees.
  </li>
  <li>
   Manage on site inventory and the total lifecycle of IT assets.
  </li>
  <li>
   Procure, configure and deploy computer hardware and mobile cellular devices.
  </li>
  <li>
   Troubleshoot software and hardware issues, in person and remotely.
  </li>
  <li>
   Configure and troubleshoot desktop, label and large multifunction printers.
  </li>
  <li>
   Network support and troubleshooting. From device connectivity to VLAN configuration.
  </li>
  <li>
   Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
  </li>
  <li>
   Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
  </li>
  <li>
   Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalency certificate.
  </li>
  <li>
   1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  </li>
  <li>
   Experience supporting Microsoft technologies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience supporting Mac iOS and Linux environments.
  </li>
  <li>
   Technical certifications (i.e. A+, Network+, MCSE).
  </li>
  <li>
   Working knowledge of audio-visual equipment.
  </li>
  <li>
   Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
  </li>
  <li>
   Able to work independently while maintaining patience with the constant interruptions.
  </li>
  <li>
   Due to the high visibility of this position, excellent written, verbal and phone communications skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment).
  </li>
  <li>
   Must have valid driver's license.
  </li>
  <li>
   Must be willing to work all shifts, overtime, and/or weekends as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 <strong>
  COMPENSATION AND BENEFITS:
  <br/>
  <br/>
 </strong>
 IT Support Technician/Level 1: $29.00 - $35.00/hour
 <br/>
 <br/>
 IT Support Technician/Level 2: $34.00 - $40.00/hour
 <br/>
 <br/>
 IT Support Technician/Level 3: $38.00 - $45.00/hour
 <br/>
 <br/>
 Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
 <br/>
 <br/>
 Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.
 <br/>
 <br/>
 <strong>
  Itar Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
  </li>
  <li>
   1157, or (iv) Asylee under 8 U.S.C.
  </li>
  <li>
   1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
   <br/>
   <br/>
  </li>
 </ul>
 SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
 <br/>
 <br/>
 Applicants wishing to view a copy of SpaceX&rsquo;s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com
 <em>
  .
 </em>
</div>


John Tyler Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/97081
</li></ul></div><div><ul><li>Chesterfield, Virginia, United States
</li></ul></div><div><ul><li>Administrative ADP Expense (Brightpoint)
</li></ul></div><div><ul><li>Brightpoint Community College</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title: </b>Technical Support Technician (00145)</p><p><b>
Agency: </b>Brightpoint Community College</p><p><b>
Location: </b>Chesterfield - 041</p><p><b>
FLSA: </b>Exempt</p><p><b>
Hiring Range: </b>$65,000 - $70,000 (Commensurate with experience and qualifications)</p><p><b>
Full Time or Part Time: </b>Full Time</p><p>
Additional Detail</p><div><b><br>
Job Description:</b><div><br>
<br>
<b>Brightpoint Community College </b>is a two-year public institution of higher education and is one of the largest of Virginia&rsquo;s 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College&rsquo;s mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.</div>
<div><b>Brightpoint offers a robust benefits package</b>, including:</div>
<ul><li><b>State of Virginia employee benefits</b></li>
<li><b>Comprehensive health insurance</b> (medical, dental, and vision)</li>
<li><b>Virginia Retirement System (VRS) participation</b></li>
<li><b>Generous annual leave and paid holidays</b></li>
<li><b>Remote work flexibility</b>, depending on role and departmental needs</li>
<li><b>Professional development opportunities</b></li>
<li><b>Continuous learning programs</b></li>
<li><b>Access to wellness resources and employee assistance programs</b></li>
</ul><div><b>Brightpoint </b>invites applications for an<b> in-office</b> <b>Technical Support Technician</b> position to perform on-site and remote inspection, installation, testing, and repair of microcomputer devices, classroom AV equipment, and peripheral hardware. Provides Tier 1 and Tier 2 support for faculty, staff, and students, ensuring desktop standardization and high-availability classroom infrastructure.<br>
<br>
This position is responsible for providing advanced technical support across desktop computing, audiovisual systems, and telecommunications infrastructure. The role performs in-depth diagnostics and hardware-level repairs on microcomputers, software, and peripheral devices, while also managing the full software lifecycle, including application packaging and automated deployment to maintain standardized environments. The technician diagnoses and resolves complex operating system and application conflicts using diagnostic and data recovery tools, as well as troubleshoots network connectivity issues utilizing TCP/IP fundamentals, PING, and DNS. Additionally, the position supports AV systems by identifying signal failures, hardware issues, and connectivity disruptions, and provides first-level support for IP telephony and related services.<br>
<br>
In addition to technical troubleshooting, this role engages directly with faculty and staff to deliver one-on-one instruction on classroom technologies and new software, ensuring effective adoption and use. The position collaborates with the Lead Technician and Manager of Client Services to identify recurring issues and improve overall Help Desk service delivery. Responsibilities also include maintaining the security and confidentiality of sensitive data and documenting all equipment configurations, installation procedures, and repair activities for departmental reference.<br>
<br>
This role performs other duties as assigned to support operational needs and continuous service improvement.</div>
</div><b>Minimum Qualifications:</b><br>
<div>
<b>Required</b>:</div><ul>
<li>Extensive expertise in personal computer hardware architecture, including the ability to perform deep-dive hardware-level repairs, motherboard diagnostics, and component-level troubleshooting for Windows and Apple systems.</li>
<li>Advanced knowledge of Windows 10/11 and macOS, including registry editing, system recovery, and command-line troubleshooting to resolve complex software conflicts.</li>
<li>Proficiency in utilizing advanced diagnostic and data recovery software to install, set up, and repair common and proprietary application packages.</li>
<li>Ability to configure and employ LAN management tools such as Microsoft Intune to evaluate and improve endpoint performance in a complex WAN/LAN environment.</li>
<li>General knowledge of multimedia infrastructure, including the ability to install media cabling, terminate connections, and troubleshoot physical connectivity issues.</li>
<li>Ability to diagnose and resolve malfunctions in AV control systems, projectors, and audio distribution without requiring deep-level programming knowledge.</li>
<li>Successful completion and passing of a background check.</li>
</ul><b>Additional Considerations:</b><br>
<div>
A college degree in Information Systems or equivalent experience. Substantial experience in modifying, installing, testing, troubleshooting, and repairing microcomputer hardware and peripherals. At least three years of proven experience in IT systems and multimedia equipment troubleshooting. Some Crestron, and Extron programming experience are preferred<br>
<br>
Desired certifications: A+, Network+, CTS, CTS-D, C-EST</div></div></div>

Technical Support Technician (00145)

ByVerTek, LLC

<div><p>ByVerTek is seeking a detail-oriented IT Technician to support both construction operations and technology systems. This role is responsible for maintaining technology resources, troubleshooting hardware and software issues, supporting network connectivity, and managing project data within our construction/project management platform - Vitruvi. The ideal candidate combines technical aptitude with strong organizational skills and an understanding of construction project workflows.</p><p>
This is a great opportunity with a dynamic and fast-moving organization poised for rapid growth where performance and initiative are rewarded.</p><p><b>
What You&rsquo;ll Do:</b></p><ul><li>
Provide basic hardware, software, and network troubleshooting support for field and office personnel.</li><li>
Install, configure, and maintain computers, mobile devices, printers, and related equipment.</li><li>
Assist users with technical issues and escalate complex problems as needed.</li><li>
Upload and manage project designs and documentation within the Vitruvi platform.</li><li>
Perform accurate data entry and data maintenance in Vitruvi.</li><li>
Ensure project information is current, complete, and properly organized.</li><li>
Support construction teams with technology-related requests and system access.</li><li>
Coordinate with project managers and field staff to maintain accurate project records.</li><li>
Monitor and track technology assets and equipment inventory.</li><li>
Maintain documentation for procedures, configurations, and project-related technology processes.</li></ul><p><b>
Qualifications:</b></p><p><b>
Required:</b></p><ul><li>
Bachelor's degree in Information Technology, Computer Science, Construction Management, Engineering, or a related field is required.</li><li>
Relevant technical certifications preferred (e.g., CompTIA A+, Network+, Microsoft Certifications, or equivalent).</li><li>
Basic knowledge of computer hardware, software applications, and networking concepts.</li><li>
Experience with data entry and database management.</li><li>
Strong attention to detail and organizational skills.</li><li>
Ability to manage multiple tasks and prioritize work effectively.</li><li>
Excellent communication and customer service skills.</li><li>
Experience in construction, utility, telecommunications, or related industries is a plus.</li><li>
Familiarity with Vitruvi or similar construction/project management software is preferred.</li></ul><p><b>
Preferred:</b></p><ul><li>
Microsoft Office Suite proficiency</li><li>
Understanding of construction project documentation and workflows</li><li>
Basic knowledge of network connectivity and troubleshooting</li><li>
Ability to learn new software applications quickly</li><li>
Strong problem-solving and analytical abilities.</li></ul><p><b>
Work Environment:</b></p><p>
This role will require a combination of office and field support, working closely with construction crews, project managers, and administrative staff to ensure technology and project data systems operate efficiently. The position is on site in our Mesa, Arizona office. From time-to-time, this IT Support Technician will visit our construction sites local to the Mesa, Arizona office. This position will be supported by our corporate IT team located in Florida.</p><p><b>
About Us:</b></p><p>
As fiber build experts, ByVerTek provides turnkey services for broadband infrastructure projects where failure is not an option. From design, engineering and locating, to aerial and underground construction and fiber-to-the-home fulfillment, we help digital providers build, upgrade, and maintain the physical infrastructure for delivering high-speed Internet, video, voice, wireless and IoT services &ndash; from residential and commercial builds to state-wide fiber network expansions. Our dedication to do it all correctly, safely, on time and on budget has earned us ongoing business from many of the biggest names in the industry. For additional information, please review our website at www.ByVerTek.com.</p><p><b>
We Offer Our Employees:</b></p><ul><li>
Paid Time Off and Paid Sick Time</li><li>
Eleven (11) Company-observed Holidays per year</li><li>
Medical insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Company-paid Short-term disability coverage and Basic Life/AD &amp; D insurance</li><li>
Voluntary Life insurance coverage for employees and their families</li><li>
Voluntary Long-Term disability coverage</li><li>
Supplemental benefitsplantoassistwith out-of-pocket expenses</li><li>
Flexible Spending accounts</li><li>
401K</li><li>
Competitive compensation and bonus program</li></ul><p><b>
EEO Statement:</b></p><p>
ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p></div>

Toyota Material Handling

<div>
 Join our Team as an
 <strong>
  IT SUPPORT TECHNICIAN!!
  <br/>
  <br/>
 </strong>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 We&rsquo;re seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. If you enjoy tackling challenges with positivity and a bit of humor, you&rsquo;ll feel right at home here.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
  </li>
  <li>
   Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
  </li>
  <li>
   Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
  </li>
  <li>
   Have solid understanding client OS and application operations related to company services and deployment of such items
  </li>
  <li>
   Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
  </li>
  <li>
   Establish and maintain user accounts and passwords in accordance with company information security guidelines.
  </li>
  <li>
   Manage enterprise software inventory system to track and distribute company approved software programs and updates.
  </li>
  <li>
   Review and recommend modifications to helpdesk procedures with IT Managers
  </li>
  <li>
   Documents, tracks, and monitors the problem to ensure a timely resolution. Provide excellent case note documentation and ability to create numerous Knowledge Base articles
  </li>
  <li>
   Abide by company Core Values and behave professionally, courteously, and respectfully in all situations
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree OR equivalent of experience in an IT related environment
  </li>
  <li>
   Experience in the installation, configuration, use and troubleshooting of mobile and desktop devices.
  </li>
  <li>
   Typically 3 to 5 years of Corporate IT Desktop Support work experience.
  </li>
  <li>
   Must be able to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills.
  </li>
  <li>
   Demonstrable project management, data analysis, customer services, and support skills.
  </li>
  <li>
   ITIL Foundations Certification or ITSM/ITIL experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets You Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Self-motivated, detail-oriented and organized.
  </li>
  <li>
   Excellent communication, both oral and written, interpersonal, organization and presentation skills.
  </li>
  <li>
   Ability to work both independently and with a group efficiently to meet deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Where And When You&rsquo;ll Work
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This is an in-person role located at our Greene, NY office&mdash;ideal for those who thrive in a hands-on, team-oriented environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Your Total Compensation &amp; Benefits Package will look like:
  <br/>
  <br/>
 </strong>
 <strong>
  Salary
 </strong>
 - $45,290 min - $65,358 per year. Position may be filled at a level I or II and compensation depends on the selected candidate&rsquo;s education and experience.
 <br/>
 <br/>
 <strong>
  World Class Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary
  </li>
  <li>
   Performance Bonus
  </li>
  <li>
   Generous Paid Time Off and 13 Paid Holidays
  </li>
  <li>
   Affordable Medical plans and no-cost Dental &amp; Vision options
  </li>
  <li>
   100% 401(k) match up to 6%
  </li>
  <li>
   Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
  </li>
  <li>
   Tuition Assistance Program
  </li>
  <li>
   Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
  </li>
  <li>
   Recognition and Kaizen (continuous improvement) Reward Programs
  </li>
  <li>
   Meaningful opportunities for personal and professional development
  </li>
  <li>
   Onsite Fitness Center &amp; Occupational Health Clinic
  </li>
  <li>
   Best in class work culture!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Big Name | Big Opportunities | Life is Better at Toyota
  <br/>
  <br/>
 </strong>
 Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of &ldquo;respect for people&rdquo; and &ldquo;continuous improvement&rdquo;. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
 <br/>
 <br/>
 <strong>
  Learn more here:
 </strong>
 https://www.toyotaforklift.com/careers
 <br/>
 <br/>
 <strong>
  Follow us on Social Media:
 </strong>
 Working at Toyota Material Handling | Glassdoor
</div>


Qode

<div><p><b>Desktop Support Technician (Contract)</b></p><p><b>
Location:</b> Tampa, FL</p><p><b>
Work Arrangement:</b> 100% Onsite</p><p><b>
Schedule:</b> Monday&ndash;Friday, 8:00 AM &ndash; 4:30 PM (1st shift)</p><p><b>
Contract Length:</b> Until the end of 2026 (possible end of January 2027)</p><p><b>
Hourly Pay Rate:</b> $23/hr.-$26/hr.</p><p><b>
Overtime:</b> As needed</p><p></p><p><b><br>
Summary</b></p><p>
We are seeking a highly motivated <b>Desktop Support Technician</b> to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment.</p><p></p><p><b><br>
Responsibilities</b></p><ul><li>
Provide desktop and technical support to end users in a hospital setting</li><li>
Support Active Directory functions, including user account management and troubleshooting</li><li>
Perform PC imaging, deployment, and hardware/software rollouts</li><li>
Utilize SCCM for system management, deployments, and updates</li><li>
Troubleshoot Microsoft Office and other standard enterprise applications</li><li>
Manage and organize workstation cabling and cable management</li><li>
Respond to service requests and incidents in a fast‑paced environment</li><li>
Prioritize tickets effectively while meeting SLA and time management expectations</li><li>
Maintain professionalism and adhere to hospital policies and procedures</li><li>
Work collaboratively with IT teams while remaining self‑directed</li></ul><p></p><p><b><br>
Requirements</b></p><ul><li>
3&ndash;5 years of hands‑on desktop support experience</li><li>
Experience working with:</li><li>
Active Directory (AD)</li><li>
SCCM</li><li>
PC imaging and deployments</li><li>
Microsoft Office</li><li>
Strong understanding of hardware, software, and peripheral troubleshooting</li><li>
Ability to work in a <b>hospital / healthcare environment</b></li><li>
Excellent time management and organizational skills</li><li>
Self‑motivated, dependable, and willing to take initiative</li><li>
Comfortable working in a fast‑paced, fully onsite setting</li><li>
Willingness to work overtime as needed</li></ul></div><p></p>

Desktop Support Technician

CARMA

<div>
 <strong>
  CARMA
 </strong>
 is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide,
 <strong>
  CARMA
 </strong>
 empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 The IT Support Technician is responsible for installing, configuring, and maintaining software, hardware, networks, and IT infrastructure. The role ensures the efficient performance, security, and reliability of systems by monitoring operations, troubleshooting technical issues, maintaining IT assets, and supporting employees with day-to-day IT requirements.
 <br/>
 <br/>
 The position also supports helpdesk activities, system administration, network maintenance, security monitoring, and coordination with the global IT team for issue escalation when required.
 <br/>
 <br/>
 <strong>
  Role &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Administer servers, laptops, and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, software deployment, security updates, and patches
  </li>
  <li>
   Analyze, maintain, and implement LAN/WAN equipment and networks
  </li>
  <li>
   Utilize and maintain the helpdesk tracking software, thus ensuring daily monitoring and completion of scheduled jobs
  </li>
  <li>
   Update the inventory database of all IT equipment and software licenses
  </li>
  <li>
   Report issues to the global IT team for escalation
  </li>
  <li>
   Provide employees with IT equipment, email accounts for new joiners, internal transfers, and/or leavers, by setting up employee profiles, passwords, etc
  </li>
  <li>
   Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions
  </li>
  <li>
   Conduct regular security monitoring to identify any possible intrusion (e.g., hacking, etc.)
  </li>
  <li>
   Research and recommend an innovative, and when applicable, automated approach for the system
  </li>
  <li>
   Comply with CARMA policies and procedures and support CARMA's mission and vision
  </li>
  <li>
   Perform other job-related duties as assigned by the direct manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BA/BS or Technical Level in Computer Science, CCE, or any relevant field
  </li>
  <li>
   Experience as a System Administrator, Network Administrator, or similar role
  </li>
  <li>
   Help Desk experience
  </li>
  <li>
   Experience with networks (LAN, WAN) and patch management
  </li>
  <li>
   Relevant Microsoft Certification is preferred
  </li>
  <li>
   Good command of English
  </li>
  <li>
   Strong knowledge of Microsoft (MS) products
  </li>
  <li>
   Familiarity with various operating systems and platforms
  </li>
 </ul>
</div>


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