supportability engineer

BOEING

<p><b>Job Description</b></p><p>At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.</p><p>The <b>Boeing Defense, Space & Security (BDS) - Phantom Works</b> organization is seeking an experienced Engineer to join the <b>Signature Integrity Team</b> in <b>St. Louis, Missouri</b>, as a <b>Supportable Low Observable (SLO) Lead Engineer</b>.</p><p>This role is critical for the development of tools and processes required to sustain stealth platform signature performance on advanced Air Dominance platforms.</p><p>The successful candidate will provide technical leadership to a team of SLO engineers, ensuring the effective execution of SLO plans while maximizing operational availability and minimizing life cycle costs.</p><p><b>Key Responsibilities:</b></p><ul><li><p>Lead the SLO team in maximizing operational availability and minimizing life cycle costs of Boeing products with low observable design features.</p></li><li><p>Analyze customer and system requirements to develop architectural approaches and detailed specifications for various products.</p></li><li><p>Develop high-level and detailed designs consistent with requirements and specifications.</p></li><li><p>Validate designs through various methods of review, testing, and analysis.</p></li><li><p>Implement supportability guidelines early in platform design.</p></li><li><p>Share SLO experience and methods across low observable programs.</p></li><li><p>Identify improvements in designs, materials, tools, or methods to reduce life cycle costs for users.</p></li><li><p>Mature data collection and analysis tools to efficiently direct low observable maintenance actions.</p></li><li><p>Collaborate with materials & processes, product support, and reliability & maintainability engineers.</p></li><li><p>Manage multiple projects simultaneously, demonstrating strong organizational and documentation skills.</p></li><li><p>Prepare technical specifications, procedures, and reports.</p></li><li><p>Communicate results and status to project stakeholders, including government and suppliers.</p></li></ul><p><b>Some travel (up to 10%) may be required to support fabrication and testing activities.</b></p><p><b> Basic Qualifications (Required Skills and Experience): </b></p><ul><li><p>Bachelor of Science degree in Engineering, Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement</p></li><li><p>10+ years of experience working with Low Observable (LO) Engineering Processes.</p></li><li><p>10+ years of work experience in Reliability & Maintainability, Product Support, or Materials & Processes Engineering.</p></li><li><p>Strong analytical skills with the ability to develop innovative solutions to engineering challenges.</p></li><li><p>Ability to obtain a Top Secret clearance and Special Program Access (U.S. Only Citizenship Required).</p></li></ul><p><b> Preferred Qualifications (Desired Skills and Experience): </b></p><ul><li><p>Proven track record of leading engineering teams and managing complex projects.</p></li><li><p>Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.</p></li><li><p>Familiarity with data visualization tools and techniques for effective communication of results.</p></li><li><p>Experience in technical writing and documentation for engineering specifications and reports.</p></li></ul><p><b>This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. </b></p><p><b>Shift: </b></p><p>This position is for 1st Shift</p><p><b>Drug Free Workplace:</b></p><p>Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.</p><p><b>The Boeing 401(k)</b> helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:</p><ul><li><p>Best in class 401(k) plan: we'll <b>match your contributions dollar for dollar, up to 10% of eligible pay</b> with <b>Immediate 100% vesting</b></p></li><li><p>Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.</p></li></ul><p><b>Pay & Benefits:</b></p><p>At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.</p><p>The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.</p><p>The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</p><p>Pay is based upon candidate experience and qualifications, as well as market and business considerations. </p><p><b>Summary pay range:</b></p><p>Level 4: $118,150 - $159,850</p><p>Level 5: $145,350 - $196,650</p><br><p>Applications for this position will be accepted until <b>Nov. 06, 2025</b></p><br><b>Export Control Requirements: </b>This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.<br><br><b>Export Control Details: </b>US based job, US Person required<br><br><p><b>Education </b></p><p>Bachelor's Degree or Equivalent Required</p><p><b>Relocation </b></p><p>This position offers relocation based on candidate eligibility.</p><p><b>Security Clearance </b></p><p>This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)</p><p><b>Visa Sponsorship </b></p><p>Employer will not sponsor applicants for employment visa status.</p><p><b>Shift </b></p><p>This position is for 1st shift</p><p><b>Contingent Upon Program Reward </b></p><p>The position is contingent upon program award</p><br><p><b>Equal Opportunity Employer:</b></p><p>Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</p>

Supportable Low Observable (SLO) Lead Engineer

Advansys ME

<b>Job Summary:</b><br>
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
Requirements
<br><br>
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
<b>Technical Skills:</b><br>
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
<b>Certifications and Standard Knowledge:</b><br>
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>


L1 Support And Operations Enginner

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Oracle DBA</div><br>
<div><br>
</div><div>1.The primary objective of the Oracle Database Administrator (DBA) is to develop and maintain the corporate Oracle databases ensuring data integrity, security, retention, and recoverability of the data.
</div><div>2.In this role, the DBA will design, build, test, and deploy quality database solutions that are consistent with project objectives, technology architecture standards and departmental best practices.
</div><div>3.The DBA will design and implement database strategies, administer enterprise-wide data architecture, implement complex data structures, and provide daily management of all corporate databases.
</div><div>4.The DBA will create and administer all database objects from design to deployment utilizing subject matter expertise to design or re-use, configure, and implement database solutions processes that maximize system availability, efficiency, effectiveness, integrity, recoverability, and supportability.
</div><div>5.Summary of Essential Job Functions: Evaluate patch releases from Oracle and patching requests from development, and communicating constraints, issues, and timelines for deployment. Change management including maintenance of multiple development, test, QA, and production environments.
</div><div>6.Responsible for deploying approved changes to production. Provide 24x7 rotational on-call support, including driving Root Cause Analysis (RCA), Preventative action follow-though, and participation in weekly operations reviews.
</div><div>7.Provide proactive database monitoring and issue resolution. Perform database and PLSQL optimization including performance tuning, query optimization and supportability.
</div><div>8.Participate and contribute to projects involving enterprise systems enhancements.
</div><div>9.Perform Implementation and ongoing support of high availability architecture (standby logical physical Data Guard, RAC, hot standby databases, etc)Work with development project teams to design and implement database solutions to meet business requirements. Participate in project design and Oracle database design decisions.
</div><div>9.Refine and troubleshoot the design. Create and maintain appropriate documentation about the database and the data architecture.
</div><div>10.Support of the nightly ETL processing Ensure regular proactive capacity planning and tending reviews of all oracle databases.
</div><div>11.Producing weekly, monthly management reports. Attend project kick-offs and design reviews as necessary to appropriately size new environments, recommend infrastructure solutions and deliver associated cost and resource effort estimates Develop and implement Database security polices and procedures, in line with corporate objectives. Perform other duties as assigned</div><br>
<div><br>
</div><div>Salary Range- $90,000-$95,000 a year</div><br>
<div><br>
</div><div>#LI-SP3
</div><div>#LI-VX1
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Las Vegas, NV</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Engineer</div>
</div><div><div><b>Job Id</b></div>
<div>380609</div>
</div><div><div><b>Desired Skills</b></div>
<div>Oracle DBA</div>
</div><div><div><b>Salary Range</b></div>
<div>$90,000-$95,000 a year</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

Engineer

L1 Support And Operations Engineer- Saudi Only

Advansys

<b>Job Summary:</b><br>
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
<b>Technical Skills:</b><br>
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
<b>Certifications and Standard Knowledge:</b><br>
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>


L1 Support and Operations Enginner

Diebold Nixdorf

<div><p>The Associate Maintenance and Support Engineer is responsible for defect fixing, building knowledge of our business, and considered a SME for certain areas of our products to assist regional teams and end customers.
</p><p>Engineer has to be familiar with the entire software development lifecycle. Engineer has to be familiar with the entire Defect fixing lifecycle and working with multiple stakeholders like customers, partners, product development team etc.
</p><p>Our culture encourages not only knowledge building and best practice sharing, but also gives the opportunity to provide feedback for continuous improvement.</p></div>
<br><div><p>Estimation
</p><ul><li>Assesses the required efforts and timelines for all M&amp;S activities as input for the overall SLA
</li><li>Produces and reviews estimates of time to spend on issues as input to the overall technical and cost estimation of the engagement.
</li></ul><p>Support Request
</p><ul><li>Ensures the proper intake, analysis and follow up on support requests, in line with DN M&amp;S processes and SLA&rsquo;s for the engagement.
</li><li>Ownership of the right set up of environment and assists other associates to configure their own for the engagement
</li></ul><p>Problem Management
</p><ul><li>Assures requests are account for in SLA, in order to assure timely and effective resolution of customers&rsquo; requests for the engagement.
</li></ul><p>Incident Management and Reporting
</p><ul><li>Ensures the identification, recording and classification of problems of high complexity and high impact, investigates and diagnoses identified problems to propose and implement changes for resolution of the incident.
</li><li>Ensures appropriate, comprehensive and timely reporting of the team and provides early escalation of any issue that may affect the engagement.
</li></ul><p>Resolution Management
</p><ul><li>Ensures the identification, recording and classification of problems of high complexity and high impact, investigates and diagnoses identified problems to propose and implement changes for resolution of the incident.
</li><li>Ensures appropriate, comprehensive and timely reporting of incidents for the team and provides early escalation of any issue that may affect the engagement.
</li></ul><p>Change Request Management
</p><ul><li>Provides solution and estimation of the change request
</li><li>Formulates and resolutions to change requests in order to propose adequate and timely solutions to the customers
</li><li>Ensures DN up-dates and fixes as well as (minor) change requests are timely and correctly integrated in the customers environment
</li></ul><p>Documentation
</p><ul><li>Documents and validates tickets, ensure technical documents follow DN aspects
</li><li>Ensures the usage of KEDB / FAQs and release notes by all team members in the engagement.
</li></ul><p>Optimization &amp; Improvement
</p><ul><li>Ensures DN up-dates and fixes are timely and correctly integrated in the customers environment
</li><li>Provides on-site deep technical support in customer environments, if required.
</li><li>Organizes and deliver trainings for product, tools, processes and technical advices for other team members
</li></ul><p>Methods &amp; Best Practices
</p><ul><li>Ensures all best practices and methods are followed as per DN standards.
</li><li>Creates reusable components
</li></ul><p>Proposes and implement best practices in collaboration with the M&amp;S practice</p></div><p></p>
<br><div><p><b>Education:
</b></p><p>Bachelor or master&rsquo;s degree in computer science,defect Computer/Software Engineering, or equivalent
</p><p><b>Required Qualifications
</b></p><ul><li>2-4 years&rsquo; experience
</li><li><b>Proficiency in Java </b>(Core Java, Java EE, or Java 8+)
</li><li><b>Experience with Java frameworks </b>(Spring, Spring Boot, Hibernate)
</li><li><b>Database management </b>(SQL, Oracle, Postgres)
</li><li><b>Operating Systems </b>(Linux/Unix command line)
</li><li><b>Application Servers </b>(JBoss, WebSphere)
</li><li><b>Web Technologies </b>(REST APIs, SOAP, JSON, XML)
</li><li><b>Tools </b>(Git, Maven/Gradle, Jenkins, JIRA, monitoring tools like Splunk or Dynatrace)
</li><li><b>Bug Fixing capabilities.
</b></li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication (verbal and written) and interpersonal skills.
</li><li>A customer-oriented mindset and ability to work with end-users.
</li><li>Strong time management and prioritization abilities.
</li><li>Ability to work both independently and as part of a team
</li><li>Process experience (working within as a minimum).
</li><li>Significant troubleshooting/analysis experience with Client/Server Software Applications.
</li><li>Ready to work in Hybrid mode (Offices (Mumbai/Hyderabad) /WFH)
</li><li><b>On-Call Support: </b>Participate in on-call rotations for after-hours support of critical production systems.
</li>Possible travel to customer site.<br>
<li>
</li></ul><p></p><p><b>Nice to Have </b>&ndash;
</p><ul><li>Banking/ATM/EFT/Base24 experience
</li><li>Hands on experience with Dockers containers, Kafka Queuing and Kubernetes orchestrations
</li><li>Exposure to microservices architecture
</li><li>Kafka, Docker, Aws/Azure, Openshift, liquibase
</li><li>NDC+
</li><li>Windows/Linux Troubleshooting experience (ie.. drivers, network, application crashes)
</li></ul><p>#LI-KB1</p></div>

Associate Maintenance and Support Engineer

L1 Support and Operations Engineer- Saudi Only

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