supportability engineer

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe IT Support Engineer is responsible for providing on-site and remote technical support to ensure smooth operation of IT systems and end-user devices. The role focuses on troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The engineer will play a key role in ensuring system availability, user productivity, and adherence to IT service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide on-site and remote technical support for end users</li><li>Install, configure, and troubleshoot Windows and Mac systems</li><li>Manage user accounts, permissions, and policies using Active Directory (AD)</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Handle incidents and service requests using ITSM tools</li><li>Ensure timely resolution in line with SLAs</li><li>Support system upgrades, patches, and maintenance activities</li><li>Configure and troubleshoot printers, peripherals, and network devices</li><li>Maintain documentation of issues, solutions, and system configurations</li><li>Coordinate with vendors and higher-level support teams when required</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with Active Directory (AD) and user management</li><li>Good understanding of ITSM processes (ITIL)</li><li>Hands-on experience in troubleshooting hardware and software issues</li><li>Basic networking knowledge (LAN/WAN, TCP/IP)</li><li>Strong problem-solving and analytical skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 5+ years of experience in IT Support / Desktop Support</li><li>Experience in on-site support and user-facing roles</li><li>Exposure to enterprise IT environments</li><li>Experience handling SLA-driven support environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>CompTIA A+ &ndash; Preferred</li><li>Microsoft MD-102 (Endpoint Administrator) &ndash; Preferred</li><li>ITIL v4 Foundation &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with problem-solving mindset</li><li>Ability to work under pressure and manage multiple issues</li><li>Proactive and hands-on attitude</li><li>High ownership and accountability</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER

Al Adyat consultancy

We are seeking a skilled Infrastructure Support Engineer to maintain, support, and optimize the organization&rsquo;s IT infrastructure. The role involves ensuring high availability, performance, and security of systems including servers, networks, and cloud environments.Key Responsibilities<ul><li>Monitor and maintain IT infrastructure including servers, storage, and network systems.</li><li>Provide Level 1 / Level 2 support for infrastructure-related incidents and service requests.</li><li>Troubleshoot hardware, software, and network issues in a timely manner.</li><li>Manage user accounts, permissions, and access controls.</li><li>Perform system installations, configurations, and upgrades.</li><li>Support backup, recovery, and disaster recovery processes.</li><li>Ensure system security compliance and apply patches/updates regularly.</li><li>Collaborate with other IT teams (Application Support, Security, DevOps).</li><li>Document system configurations, procedures, and troubleshooting steps.</li><li>Participate in on-call support and incident response when required.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>2&ndash;5 years of experience in IT infrastructure support or similar role.</li><li>Strong knowledge of Windows/Linux operating systems.</li><li>Experience with networking concepts (TCP/IP, DNS, DHCP, VPN).</li><li>Familiarity with virtualization technologies (VMware, Hyper-V).</li><li>Basic knowledge of cloud platforms (AWS, Azure, or GCP).</li><li>Experience with monitoring tools and ticketing systems.</li></ul>Preferred Skills<ul><li>Certifications such as CCNA, MCSA, or ITIL.</li><li>Experience in cybersecurity best practices.</li><li>Knowledge of scripting (PowerShell, Bash).</li><li>Strong problem-solving and analytical skills.</li><li>Good communication and teamwork abilities.</li></ul>Working Conditions<ul><li>Ability to work under pressure and handle multiple tasks.</li><li>Availability for shifts or on-call support if required.</li></ul>Pay: QAR12,000.00 - QAR14,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>in IT infrastructure support : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>degree in computer science (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Infrastructure Support Engineer

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
About Contour 
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! 
 
Division: 
Tangerine Global is a Media Solutions and Network Services Provider to both the commercial and residential markets. Tangerine Global is committed to creating extraordinary products, while providing exceptional service and reliability to our customers. We strive to facilitate an open work environment for our employees, while endeavoring to operate with integrity in all aspects of our business.
Division Link: https://www.tangerineglobal.com/
The Position:
The Tier 1 Operations &amp; Support Engineer is crucial for maintaining the optimal performance and reliability of Tangerine Global's systems, including IPTV solutions and network services platforms. This role involves providing first-level support, troubleshooting, and updates across a variety of system types and ensuring high-quality customer service and support. Successful candidate would work from the Contour Lahore office as a part of the Global Extension of the Support Team.
Key Duties and Responsibilities:<ul><li>
Provide 1st/2nd Level support to the business and its customers</li><li>
Providing troubleshooting assistance for IPTV products to customers via phone, email, and chat</li><li>
Monitoring IPTV services and servers to maintain overall system health, investigating errors and determining proper escalation process to internal and external teams</li><li>
Performing overall system audits to ensure all functionality performs as intended for customers preemptively, providing documented confirmation of audit tasks completed at end of shift</li><li>
Quality assurance on system functions for new updates implemented internally across the platforms supported, Mediaroom, MediaFirst, Dish Smartbox, Evolve, OnStream, and CITRUSLink as well as being able to effectively troubleshoot these systems.</li><li>
Coordinating internal and external teams on technical bridges during outages</li><li>
Monitoring server health and errors through our monitoring systems and alerts as well as the ability to troubleshoot those errors effectively and relaying proper information to internal teams to address accordingly as needed</li><li>
Diagnosing potential server issues that include, but are not limited to, excess NIC utilization, IIS errors, HTTP error codes as well as IPTV service-related troubleshooting on a server by server basis</li><li>
Thorough information probing, acquisition, and documentation on all tickets with customers to properly isolate sources of issues and relay information to proper internal teams</li></ul>
Skills and Requirements:<ul><li>
Associate's degree in Computer Science, Information Technology, or a related field required; Bachelor&rsquo;s degree preferred.</li><li>
Experience in technical support, particularly with IPTV solutions or related technologies, is highly desirable.</li><li>
Strong foundational knowledge of networking principles, IPTV technologies, and other technical systems.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to work effectively in a team environment and communicate with customers and colleagues at all levels.</li><li>
Strong organizational skills and the ability to manage multiple tasks simultaneously.</li><li>
Commitment to providing exceptional customer service.</li><li>
Combines Problem Solving and Technical Learning to efficiently resolve issues and quickly adapt to new technologies, enhancing operational effectiveness.</li><li>
Excels in Time Management, prioritizing tasks effectively while maintaining a strong Customer Focus to meet and exceed client expectations.</li><li>
Action Oriented, takes initiative in challenging situations, driving projects forward with energy and ensuring timely completion.</li><li>
Prior experience working in a growing, fast-paced organization with a dynamic environment</li><li>
Industry certifications in networking, systems support, or related areas are a plus.</li></ul>
WorkShift/Hours:<ul><li>
7:00 PM &ndash; 7:00 AM Pacific Standard Time (7:00 AM &ndash; 7:00 PM Pakistan Standard Time)</li><li>
Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require.</li><li>
12-hour shifts 3 to 4 times a week.
</li><li>Overtime will be paid for additional hours exceeding 45 in a week.</li></ul> 
Example of Workshift:<ul><li>
Workshift Sunday/Monday<ul><li>
(7 PM -7 AM Pacific Time)</li><li>
(7 AM to 7 PM Pakistan Time)</li><li>
Off Tuesday/Wednesday</li></ul></li><li>
Workshift Thursday/Friday<ul><li>
(7 PM -7 AM Pacific Time)</li><li>
(7 AM to 7 PM Pakistan Time)</li><li>
Off Sunday/Monday</li></ul></li></ul> 
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Operations & Support Engineer

Apple Federal Credit Union

<div>At Apple Federal Credit Union, we&rsquo;re more than a financial institution; we&rsquo;re a community-focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we&rsquo;re committed to improving the lives of our members and the communities we serve.
We believe our employees are our greatest asset. That&rsquo;s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you&rsquo;re just starting out or advancing your career, you&rsquo;ll find opportunities for professional development, mentorship and meaningful impact.
Why Work at Apple FCU<div><ul><li>
Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2025)</li><li>
Collaborative, welcoming environment with forward-thinking leadership</li><li>
Competitive, comprehensive benefits package, including:<ul><li>
Medical, dental and vision coverage</li><li>
401(k) with employer match</li><li>
Paid time off and 11 paid federal holidays</li><li>
Paid volunteer time to give back</li><li>
Tuition reimbursement and ongoing training opportunities</li><li>
Annual TEAM Bonus plan.</li></ul></li></ul><div><div>
Role:</div><div><div> 
Under the general supervision of the Manager, AI &amp; Data Engineering, and in adherence to established policies and procedures, the AI Solutions Engineer II will be responsible for designing, building, and operationalizing AI-powered solutions that transform how staff discover and consume Apple FCU&rsquo;s enterprise data. This role will serve as a hands-on technical builder who leverages the data platform and curated datasets created by the Data Analytics team to deliver secure, reliable, and scalable AI experiences&mdash;such as internal agents that enable staff to ask natural-language questions and receive accurate, explainable answers grounded in governed data. 
The AI Solutions Engineer will own key technical decisions and implementations required to make AI usable in production, including AI tooling selection and development, integration patterns, Azure compute/runtime considerations, and end-to-end operational supportability (monitoring, logging, error handling, and deployment discipline). The role will partner closely with Data Engineering, Data Analytics leadership, Cybersecurity/IT stakeholders, and business partners to ensure solutions meet business needs while maintaining appropriate governance, privacy, and security controls. 
The candidate will be expected to perform their duties with a mindset that reflects The Apple Way principles: Team Up, Serve with Purpose, Challenge Yourself, and Own It. A keen awareness of and compliance with credit union policies and procedures, as well as regulations pertaining to the Bank Secrecy Act, is imperative. Additionally, the AI Solutions Engineer will undertake other information technology responsibilities as delegated by the Manager, AI &amp; Data Engineering.<div><div> 
Essential Functions &amp; Responsibilities:
Build AI-powered data consumption experiences<ul><li>
Design and implement staff-facing AI experiences that allow non-technical users to ask questions in natural language (e.g., &ldquo;How many members opened accounts yesterday?&rdquo;) and receive accurate, explainable answers grounded in governed enterprise data.</li>
Implement safe &ldquo;natural language<li> analytics&rdquo; workflows (query planning, schema/metadata grounding, semantic definitions, and response formatting) that prioritize correctness, interpretability, and repeatability.</li><li>
Ensure AI outputs include the appropriate context (definitions, time windows, filters used, and confidence/limitations) to reduce misinterpretation and improve trust.</li><li>
Partner with Data Engineering to assess and improve AI-readiness of enterprise datasets, develop metadata, semantic labeling, and data quality standards needed for AI outputs.</li></ul>
Own AI tooling selection, engineering standards, and integrations<ul><li>
Own the technical evaluation, selection, and implementation of AI tooling used to deliver internal AI solutions (model/provider choices, orchestration patterns, retrieval patterns, evaluation harnesses, monitoring/telemetry patterns).</li><li>
Evaluate and develop agentic AI solutions that will assist in everyday organizational processes, build out multi-step workflows that will act on enterprise data with appropriate oversight and traceability.</li><li>
Develop reusable &ldquo;golden path&rdquo; components that the team can consistently apply: prompt templates, retrieval patterns, tool/function calling patterns, safety/guardrail patterns, logging and tracing, and secure data access adapters.</li></ul>
Partner with Data Engineering to define and maintain the interfaces between the AI consumption layer and the governed data platform (Fabric/Warehouse/Lakehouse), ensuring minimal friction for future AI use cases. 
Azure runtime, compute, and operational ownership<ul><li>
Architect and implement the runtime environment for AI services (Azure hosting patterns, identity, secrets, compute scaling, performance tuning, cost controls) to ensure production-grade reliability and supportability.</li><li>
Implement observability and operational discipline for AI solutions: telemetry, auditing, error handling, incident response hooks, and maintainable runbooks.</li><li>
Establish release and change discipline for AI solutions (dev/test/prod separation where applicable, automated deployment patterns, rollback approach).</li></ul>
Governance, security, and responsible AI guardrails<ul><li>
Ensure AI solutions comply with Apple FCU&rsquo;s AI Policy and enterprise security expectations, including data access controls, privacy safeguards, auditability, and human oversight mechanisms.</li></ul>
Partner with stakeholders (Cyber/IT governance) to build out AI governance framework and ensure AI tools do not introduce unacceptable data exposure risk; support third‑party AI assessments as needed (data usage boundaries, retention, model training exclusions, access logging). 
Enablement and adoption (turn capability into usage)<ul><li>
Create practical enablement materials and lightweight training for staff on how to use AI data agents effectively and responsibly (what it can/can&rsquo;t answer, how to phrase questions, how to validate outputs).</li></ul>
Operate as a &ldquo;builder + evangelist&rdquo;: identify adoption blockers, iterate on UX and response quality, and drive measurable increases in self-service usage while reducing manual analyst/engineer lift. 
 
Experience:<ul><li>
5&ndash;8+ years of demonstrated, relevant experience in software engineering, data engineering, platform engineering, and/or applied AI engineering.</li><li>
Strong proficiency in Python (and/or C#) and modern engineering practices (Git, code reviews, testing, CI/CD, observability).</li><li>
Working knowledge of Azure and cloud-native design patterns (secure identity, networking, secrets management, scaling/compute, cost awareness).</li><li>
Strong working knowledge of SQL and data warehousing/lakehouse concepts; ability to safely operationalize natural-language analytics patterns using governed datasets and business definitions.</li><li>
Demonstrated ability to evaluate tools pragmatically (build vs. buy), select architectures, and ship production solutions in ambiguous environments (&ldquo;think and do&rdquo;).</li><li>
Demonstrated experience with RAG patterns, vector search, prompt engineering, and LLM output evaluation techniques</li><li>
Familiarity with emerging agentic AI platforms and runtimes, with the ability to evaluate and explore available tools that support persistent agent execution, governance, and security</li><li>
Demonstrated understanding of responsible AI expectations (human oversight, privacy, security, transparency, and risk management) and ability to implement guardrails accordingly.</li></ul>
Education:<ul><li>
BA/BS degree with an emphasis in IT/IS, Computer Science or equivalent combination of experience and relevant certifications</li></ul><div><div>
Must possess excellent verbal and written communication skills. The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job. Must be able to communicate complex AI concepts to diverse audiences, ensuring clarity and understanding across all levels of the organization. Collaborates effectively with cross-functional teams to achieve AI objectives, exemplifying leadership and team-building abilities.
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, allocating, project management (from conception to completion), &amp; planning skills.
Strong verbal and written communication skills (including analysis, interpretation, &amp; reasoning).
Skilled at understanding, detailing, and describing complex technical subjects, and aligning business capabilities to Technology solutions.
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients.
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. 
 Apple Federal Credit Union values, encourages, and implements diversity in the workplace.
As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
All selected candidates will be subject to credit and background checks to determine employment eligibility.</div></div></div></div></div></div></div></div></div>

AI Solutions Engineer II

University of Virginia

<div></div><div><div><div><div>Location</div>
 <div></div>Charlottesville, Virginia, United States of America
 </div></div><div></div><div><div>The Rector &amp; Visitors of the University of Virginia
</div></div><div><div><div>Job Id</div>
 <div></div>R0082323</div></div></div>
 <div><div>Department Overview</div>
UVA Information Technology Services (ITS) does more than support the UVA community &mdash; we empower and move it forward. With every partnership and every solution, we are shaping a culture and ecosystem where learning and discovery thrive.<div>
Position Summary</div>
UVA Information Technology Services is seeking an AI Platform Engineer to help build, integrate, and support enterprise AI services for the University.
This role is focused on turning AI capabilities into real services people can use. The engineer in this position will help design and operate secure, scalable, and supportable AI platform offerings that fit into the way UVA works. That includes identity and access, automation, governance, cloud integration, operational readiness, and user enablement.
The AI Platform Engineer will work across public cloud platforms, enterprise applications, and emerging AI products to move new capabilities from pilot to production. This role partners closely with teams across enterprise infrastructure, security, identity, ITSM, and other ITS and University stakeholders.
This is a 2 year limited role contingent on funding
<div>Responsibilities</div><ul><li>
Design, implement, support, and improve enterprise AI platforms and services</li><li>
Build and maintain the technical foundations for AI services, including access, provisioning, automation, logging, monitoring, and operational readiness</li><li>
Support AI-related engineering across UVA&rsquo;s cloud and enterprise technology environments</li><li>
Develop reusable patterns for onboarding, integration, access control, lifecycle management, and service delivery</li><li>
Build automation and infrastructure-as-code to improve consistency and scale</li><li>
Support evaluation, pilot, rollout, and ongoing operations for AI platform capabilities and integrations</li><li>
Produce technical documentation, runbooks, knowledge articles, and reference materials</li></ul><div>
Minimum Qualifications</div>
Education: 
Bachelor&rsquo;s degree in computer science, information systems, engineering, or a related field, or equivalent combination of education and experience
Experience:<ul><li>
Demonstrated hands-on experience using large language models (LLMs) and generative AI platforms in technical, engineering, or operational work</li><li>
Experience implementing, integrating, supporting, or evaluating generative AI services in a production, pilot, or enterprise setting</li><li>
Experience with one or more AI platforms or services such as Microsoft Copilot Studio, Azure OpenAI, Azure AI services, Amazon Bedrock, Google AI services, OpenAI enterprise offerings, Anthropic/Claude, AI gateways, or similar technologies</li><li>
Experience with AI-related APIs, prompt-driven workflows, orchestration patterns, or platform integrations</li><li>
Experience supporting enterprise platforms, infrastructure, or cloud services in production environments</li><li>
Experience with one or more public cloud platforms such as Microsoft Azure, AWS, or GCP</li><li>
Experience with enterprise identity, authentication, access management, directory integration, or single sign-on</li><li>
Experience with scripting, automation, or infrastructure-as-code using tools such as Python, PowerShell, Bash, Terraform, Bicep, or similar technologies</li><li>
Strong troubleshooting, documentation, and cross-team collaboration skills</li></ul>
Licensure/Certification: 
None required<div>
Preferred Qualifications</div>
Education: 
Advanced degree in a related field preferred
Experience:<ul><li>
Experience with shared-service delivery, platform operations, or service onboarding in a large and complex organization</li><li>
Experience integrating SaaS or enterprise applications, including app registration, enterprise app onboarding, SCIM, SSO, admin consent, or API-based integration</li><li>
Experience supporting developer enablement or AI-assisted engineering workflows</li><li>
Familiarity with higher education technology environments</li><li>
Experience balancing innovation with governance, operational maturity, and long-term supportability</li></ul>
Licensure/Certification: 
Relevant cloud or AI certifications preferred<div>
Physical Demands</div>
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.<div>
Salary Range</div>
$130,000-140,000<div>
Position Type &amp; Work Location</div>
Full-time, benefited position. Work location may be hybrid or remote in accordance with University policy and department needs.<div>
About UVA and the Community</div>
The University of Virginia, founded by Thomas Jefferson, is a premier public institution recognized for its commitment to excellence, innovation, and service. Located in Charlottesville, UVA offers a vibrant community, rich history, and outstanding quality of life.<div>
Application Timeline</div>
Applications will be reviewed as received.<div>
Additional Requirements</div>
This position will not sponsor applicants for work visas. A background check will be conducted on the finalist.
How to Apply
Please apply online through Online and search for R0082323. Complete the application and upload the following required materials:
Internal applicants may search and apply for jobs on the UVA Internal Careers website.<ul><li>
Cover letter</li><li>
Resume</li></ul>
Please note that multiple documents can be uploaded in the &ldquo;Resume&rdquo; box. Applications that do not contain all required documents will not receive full consideration.<div>
Reference Check Process</div>
Reference checks will be completed via UVA&rsquo;s standardized process, which may include SkillSurvey.<div>
Contact</div>
For questions about this position, please contact Bill Crane at Xer5ff@virginia.edu
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA&rsquo;s commitment to non-discrimination and equal opportunity employment.</div>
 <div><div><div><div>Company
The Rector &amp; Visitors of the University of Virginia
</div></div></div><div><div><div>Hiring Type
Full time</div></div></div></div>

AI Platform Engineer

HCA Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Consulting Automation Network Engineer today with HCA Healthcare.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Consulting Automation Network Engineer. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
Position Summary
A Consulting Network Automation Engineer designs, implements, and maintains automated solutions to manage, configure, and scale network infrastructure, reducing manual tasks and enhancing efficiency. They bridge networking with software engineering, using tools like Python, Ansible, and API integrations to improve reliability and speed of deployment.
Reporting to the Manager of Network Automation and Tools. the Consulting Engineer leads through influence rather than direct authority, providing expert-level guidance, technical direction, and mentorship across the team. This position plays a critical role in complex implementations, advanced troubleshooting, platform optimization, and operational readiness, acting as the primary escalation point for the most challenging technical issues.
While solution architecture and design ownership reside with a centralized architecture function, the Consulting Engineer partners closely with architecture, security, network, and vendor teams to validate technical approaches, assess operational impacts, and ensure designs can be successfully deployed and supported at enterprise scale. This role brings deep product expertise, strong business awareness, and a systems-level perspective to bridge the gap between strategy, implementation, and ongoing operations.
The ideal candidate demonstrates extraordinary analytical ability, a high degree of creativity, and deep understanding of the business implications of technical decisions. Success in this role requires expert-level knowledge of the automation tools, the ability to innovate within highly complex technical environments, advanced planning and coordination skills, and exceptional communication skills to influence outcomes across technical and leadership audiences.
Major Responsibilities:
Key Responsibilities<ul><li>Automation Development: Write scripts (Python) and use tools (Ansible, Terraform) to automate configuration, provisioning, and maintenance of network devices.</li><li>Network Infrastructure: Design, deploy, and support WAN/LAN, firewalls, and SDN, ensuring high performance.</li><li>API &amp; Data Modeling: Implement RESTful APIs, NETCONF, and YANG data models for programmable network infrastructure.</li><li>Operational Efficiency: Troubleshoot issues, perform root cause analysis, and optimize workflows to eliminate manual, error-prone tasks.</li><li>Collaboration &amp; DevOps: Work with DevOps teams to integrate network infrastructure into CI/CD pipelines and CI/CD tools.</li><li>Version Control &amp; Documentation: Manage code with Git and maintain documentation for automated systems.
</li><li>Serve as the highest-level technical escalation point within the Network Automation and Tools team for all custom software implementation, operational, and production support issues.</li><li>Collaborate closely with enterprise architecture, network, security, and infrastructure teams to validate implementation readiness, operational supportability, and risk prior to production deployment.</li><li>Provide expert-level operational leadership to ensure Nrtwork Services Tools are stable, scalable, resilient, and supportable across a large, distributed enterprise environment.</li><li>Drive continuous improvement of implementation methodologies, operational processes, troubleshooting practices, and support models to increase service reliability and operational maturity.</li><li>Act as a trusted technical advisor to management and project stakeholders, translating complex technical issues into clear, actionable recommendations aligned with business and security objectives.</li><li>Mentor and technically guide engineers across the team, elevating overall technical capability through coaching, knowledge sharing, and hands-on collaboration.</li><li>Develop and maintain technical documentation, standards, and guidance that enable consistent, repeatable implementations and high-quality operational support.</li></ul>
Education &amp; Experience:<ul><li>Bachelor's degree required</li></ul>
7 years Experience with automation programming required
Licenses, Certifications, &amp; Training:<ul><li>CCNP/CCIE preferred</li></ul>
Knowledge, Skills, Abilities, Behaviors:<ul><li>Programming: Strong Python skills (libraries like Netmiko, NAPALM). Required</li><li>Automation Tools: Experience with Ansible, Terraform, Puppet, or Cisco DNA. Required</li><li>Networking Knowledge: Deep understanding of routing/switching, BGP, OSPF, and firewalls (e.g., PAN-OS, Cisco). Required</li><li>API/Data Formats: Familiarity with REST API, JSON, XML, and YAML. Required</li><li>OS/Systems: Linux/Unix proficiency. Required</li><li>Additional Platforms: Bluecat, BackBox, NCM, Dynatrace, Splunk. Preferred</li></ul>
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Network Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Consulting Automation Network Engineer

aramco digital

<div>
 
 
 Job Description:
 
 
 
 
 
 
 The Application Support Manager is responsible for leading and managing the end-to-end support of enterprise business applications across the organization. This includes ensuring operational stability, performance, continuous improvement, and user satisfaction across ERP platforms, CRM systems, productivity solutions, and custom applications. The role encompasses managing application lifecycle operations, major platform support (including ServiceNow and Salesforce), ERP operations (SAP, Oracle ERP), transition and release governance, incident and problem management, and vendor relationships.
 
 
 
 
 
 
 Core Functional Skills:
 
 
 
 
 
 <ul>
 <li>
 
 Application Lifecycle Management:
 
 Oversee the deployment, operation, maintenance, and retirement of enterprise applications, ensuring optimal performance and minimal business disruption.
 </li>
 <li>
 
 Transition &amp; Release Management:
 
 Govern structured application transitions and release deployments ensuring that new systems, updates, and patches are delivered without service degradation.
 </li>
 <li>
 
 ERP Systems Operations:
 
 Lead the day-to-day support and performance management of ERP platforms (SAP, Oracle ERP), ensuring operational continuity for business-critical processes.
 </li>
 <li>
 
 Platform Support Management:
 
 Manage major enterprise platforms such as ServiceNow, Salesforce, and other business applications, ensuring robust support and operational enhancements.
 </li>
 <li>
 
 Custom Application and Platform Support:
 
 Provide technical leadership for internally developed applications and integration platforms, ensuring scalability, resilience, and supportability.
 </li>
 <li>
 
 Incident, Problem, and Change Management:
 
 Drive proactive incident resolution, root cause analysis, and structured change management across application services.
 </li>
 <li>
 
 Vendor and Contract Management:
 
 Manage external vendors delivering application services, ensuring service levels, performance standards, and strategic partnerships are maintained.
 </li>
 <li>
 
 Continuous Improvement:
 
 Monitor application performance, user satisfaction, and operational metrics to identify areas for improvement and innovation.
 </li>
 <li>
 
 Business Stakeholder Engagement:
 
 Act as a strategic partner with business units, translating operational needs into efficient and scalable application support services.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.
 </li>
 <li>
 12+ years of experience in enterprise application support leadership roles, including ERP and major platforms like ServiceNow and Salesforce.
 </li>
 <li>
 Strong technical background across enterprise systems, application integrations, and platform administration.
 </li>
 <li>
 Expertise in ITSM practices for application support operations.
 </li>
 <li>
 Certifications preferred: SAP Certified Associate, Oracle Fusion Cloud certifications, ServiceNow Certified System Administrator, Salesforce Administrator, Microsoft Certified Azure Developer, Java SE Programmer, Python Institute certifications, ITIL Foundation or Practitioner.
 </li>
 </ul>
</div>

Application Support Manager

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