supportive housing case manager

Everyone Home DC

Job Title: Case ManagerSecurity Level: Safety Sensitive PositionDepartment: Permanent Supportive HousingReports To: Program ManagerStatus: Non-exemptSalary Range: $52,000 - $55,0000 annuallyThis job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position. It is not all-inclusive and the actual position may vary as circumstances indicate or as determined by the organization. Working hours are primarily Monday through Friday, 9:00 am to 5:00 pm, some evening, weekend and holiday hours as need dictates.SUMMARY OF POSITION:Everyone Home DC&rsquo;s Permanent Supportive Housing Program is designed to provide permanent housing, case management, and supportive services for households under the Shelter Plus Care Program through The Community Partnerships for the Prevention of Homelessness. The Program operates as a Housing First, scattered-site program and provides intensive, community-based case management services to households across the District. Case Managers will maintain a caseload of up to 20 households and provide person-centered, trauma-informed services to help people obtain and remain in stable housing. This position must be filled by an individual who has a passion for social justice work, is a team player, and is committed to working alongside people as they transition out of homelessness into permanent and stable housing. This position could include a mixed caseload of clients from two programs, Shelter Plus Care and the DC Department of Human Services Permanent Supportive Housing Program.Principal Duties:<ul><li>Provide supportive services and develop trusting relationships with households being served by Everyone Home DC&rsquo;s Permanent Supportive Housing and Shelter Plus Care Program.</li><li>Provide face-to-face engagements to clients both in their homes and in the community.</li><li>Case Managers are expected to meet or exceed monthly contact requirements for each of their clients.</li><li>Engage clients to collaboratively develop goals and individualized service plans to support their housing stability, mental health, substance abuse, health, education, income, employment, and other priority areas.</li><li>Assist clients who desire to relocate with housing navigation services, including helping with obtaining identifying documents, completing housing applications, and identifying and viewing housing units.</li><li>Support clients to maintain housing stability through individually tailored services and by facilitating effective connections to community services and resources.</li><li>Examples of support services include successful tenancy problem-solving, independent living skill-building, connection to public beneﬁts and employment assistance, money management support, and connection to medical, mental health, and substance use disorder services.</li><li>Act as a liaison with landlords and other community stakeholders to promote the success of clients and the program.</li><li>Collaborate with other service providers in the community to ensure that clients are receiving high-quality, effective services to meet their needs.</li><li>Maintain timely and accurate written and computerized records, compile reports, and complete other program documentation (e.g. case notes, incident reports, home visit reports, monthly and quarterly reports) and maintain appropriate conﬁdentiality of residents&rsquo; information and records.</li><li>Maintain client data in the Homeless Management Information System (HMIS), Housing the Homeless (HTH), and Insync and report regularly on client progress and goal attainment.</li><li>Participate in program meetings and case review meetings</li><li>Carries out all duties consistent with grant requirements and internal policies and procedures.</li><li>Will complete SSI/SSDI, Outreach, Access and Recovery(SOAR) training within the first 90 days of onboarding.</li></ul>Secondary Duties:<ul><li>Participate in all individual and group supervision meetings as scheduled.</li><li>Attend all program and all-staff meetings as well as Everyone Home DC events.</li><li>Participate in and attend ongoing training and professional development opportunities.</li><li>Work on special projects and committees as needed.</li><li>All other relevant duties as assigned.</li></ul>POSITION SPECIFICATIONS:Essential Training/Certifications:<ul><li>Minimum of an Associate&rsquo;s degree or two years of college in a relevant humanities, social science, or related field.</li><li>Bachelor's Degree preferred.</li><li>Minimum of two years of experience with homeless services programs or provision of social services. Note: The two years of experience may be waived if the candidate for employment can document having experienced homelessness.</li><li>Both degree and work experience will be waived if an individual has received a Peer Case Management Certification through DHS&rsquo;s Peer Case Management Institute.</li></ul>Essential Use of the Following Tools:<ul><li>Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS) Housing the Homeless (HTH) and Insync</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive</li><li>Proficiency with standard office equipment: phone system, copier/printer, fax, scanner</li><li>A valid driver&rsquo;s license and an insured motor vehicle are required for this position.</li></ul>Skills and Knowledge:<ul><li>Passionate about ending homelessness and approaches the work through a social justice lens.</li><li>Strong engagement strategies and demonstrated ability to build rapport and maintain trusting relationships.</li><li>Knowledge of the DC Homeless Services System and a familiarity with DC&rsquo;s social service providers and public benefits programs.</li><li>Crisis management experience is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask, prioritize and utilize strong organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.</li><li>Ability to maintain confidentiality of highly sensitive information, and demonstrated ethical behavior, professionalism, reliability, and responsibility.</li><li>Bilingual English/Spanish speakers or Spanish language written/verbal communication skills at a professional working proficiency are preferred, but not required.</li></ul>Essential Competencies and Behaviors:<ul><li>Commitment to building your racial equity competencies and centering your role in an analysis and understanding of how race and power shape systems in our society and culture; Commitment to continuous learning, reflecting, and growing.</li><li>Ability to work in a team-oriented environment as well as independently with minimal supervision.</li><li>Capacity to build relationships with clients, colleagues, and community members.</li><li>Demonstrated respect for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation, and ability to work with a highly diverse group of clients and colleagues.</li><li>Ability to operate with a commitment to excellence, integrity, diplomacy, and camaraderie.</li><li>Ability to succeed in a fast-paced work environment.</li><li>Ability to accept change and be flexible.</li></ul>Other requirements:<ul><li>A valid driver&rsquo;s license and ownership of an insured and reliable motor vehicle.</li><li>This position requires a substantial amount of driving.</li><li>Ability to pass background checks including FBI, MPD, Child and Family Services Agency Background Check in DC as well as your home state if they differ, National Sex Offender Registry, Alcohol, Drug and TB screening as required by the government contract.</li><li>Able to handle physically demanding work including lifting and carrying up to 25 lbs.</li></ul>Benefits Everyone Home DC&rsquo;s standard benefits for full-time staff include: excellent employer-paid single coverage health insurance; dental and vision insurance; 401k retirement plan with automatic 3% employer contribution from date of hire; employer-paid single coverage life insurance; short term disability; worker&rsquo;s compensation; family medical leave; bereavement leave; jury duty leave; Metro SmartBenefits; annual funds for professional development training; 13 paid holidays; and generous paid time off including the week between December 25th and January 2nd.Location This position is based at Everyone Home DC&rsquo;s offices located at 415 2nd Street NE. In-person home visits, community visits and time in the office are all required. This position requires a substantial amount of field work and the Case Manager should expect to spend up to 80% of their time in the field.Everyone Home DC values diversity in our workplace and encourages Black, Indigenous, People of Color, members of the LGBTQ2+ community and people with disabilities to apply.To Apply: Please send your resume and cover letter to jobs@everyonehomedc.org with Case Manager PSH and SPC in the subject line.Job Type: Full-timePay: $52,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Washington, DC 20002

Case Manager, Shelter Plus Care and Permanent Supportive Housing

PATH

<div>
 
 WHY WORK FOR US?
 
 
 
 We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
 
 
 If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.
 
 
 
 JR 5591
 
 
 
 
 Case Manager
 
 
 
 
 Winnetka, CA 91306
 
 
 
 
 Salary:
 
 $23.24 to $28.28 per hour
 
 
 
 Pay Frequency:
 
 24 Pay Periods Per Year
 
 
 
 Full Time
 
 
 
 
 Non-Exempt
 
 
 
 
 Driving Required
 
 
 
 Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.
 
 
 --
 
 
 PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Supportive Housing Services Team as the Case Manager at the Winnetka Village Senior Apartments in Winnetka, California.
 
 
 
 About Path
 
 
 
 Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
 
 
 
 About Our Supportive Housing Services
 
 
 
 Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.
 
 
 
 About The Case Manager
 
 
 
 The Case Manager role&rsquo;s main function is to assist clients in breaking the cycle of homelessness by utilizing a &ldquo;whatever it takes&rdquo; approach. This position supports clients through all phases of homelessness, including but not limited to: On the street, interim housing, transitional housing, and permanent housing.
 
 
 Position Responsibilities include:
 
 
 <ul>
 <li>
 Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
 </li>
 <li>
 Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
 </li>
 <li>
 Completes program specific assessments (e.g. VI-SPDAT)
 </li>
 <li>
 Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
 </li>
 <li>
 Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents
 </li>
 <li>
 Maintains confidentiality of client files per HIPAA and all applicable guideline
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 We&rsquo;re looking for candidates with:
 
 
 <ul>
 <li>
 Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
 </li>
 <li>
 Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
 </li>
 <li>
 Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
 </li>
 <li>
 Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
 </li>
 <li>
 Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
 </li>
 <li>
 Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 The following education and professional experience is preferred:
 
 
 <ul>
 <li>
 Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 All levels of education and experience are welcome.
 
 
 </li>
 </ul>
 
 Mandatory Requirements
 
 
 
 Regardless of qualifications, candidates must:
 
 
 <ul>
 <li>
 Have employment eligibility verification
 </li>
 <li>
 Have or be able and willing to obtain CPR/First Aid training
 </li>
 <li>
 Successfully complete the following as a condition of hire:
 </li>
 <ul>
 <li>
 Tuberculosis Test
 </li>
 <li>
 Background Screening
 </li>
 <li>
 Drug Test
 
 </li>
 </ul>
 </ul>
 
 DRIVING
 
 
 
 Driving is an
 
 essential function
 
 of this position. To meet the employment requirements for this role, all candidates must:
 
 
 <ul>
 <li>
 Have reliable transportation
 </li>
 <li>
 A valid driver&rsquo;s license
 </li>
 <li>
 Proof of insurance and ownership for personal vehicles used during work duties
 </li>
 <li>
 The ability to qualify for PATH's insurance coverage
 
 
 </li>
 </ul>
 
 EMPLOYMENT ELIGIBILITY
 
 
 
 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
 
 
 PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.
 
 
 
 CALIFORNIA-BASED WORK EXPECTATIONS
 
 
 
 We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
 
 
 PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.
 
 
 
 What We Offer
 
 
 
 In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
 
 
 
 READY TO MAKE A DIFFERENCE THROUGH ACTION?
 
 
 
 If this position sounds like a fit, please submit your application today.
 
 A resume is required.
 
 
 
 
 PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
 
 
 
 
 PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
 
</div>

Case Manager - Winnetka Village (JR 5591)

Urban Resource Institute

<div>ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is the nation&rsquo;s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI&rsquo;s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives&mdash;including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention&mdash;designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

Innovative Urban Village, opening in Summer 2026, is URI&rsquo;s first supportive housing program, developed in partnership with Christian Cultural Center. Located in East New York, Brooklyn, Phase 1A includes 376 income based rental residences, with 94 units dedicated to families who have experienced homelessness due to domestic violence and who qualify for ESSHI services. The program provides permanent supportive housing and trauma informed, culturally responsive services designed to promote long term housing stability and independent living. As URI&rsquo;s inaugural supportive housing initiative, Innovative Urban Village requires the development of a comprehensive program model, policies, procedures, and service framework from inception through full implementation.

POSITION OVERVIEW

The Case Manager provides comprehensive, trauma informed, and culturally responsive supportive services to families residing in the Innovative Urban Village supportive housing program. Case Managers conduct assessments, develop individualized service plans, provide counseling and crisis intervention, and coordinate referrals to promote long term housing stability, safety, and independence.

This role requires strong engagement skills, the ability to support families impacted by domestic violence, and a commitment to evidence informed practices. Case Managers collaborate closely with Housing Specialists, the Economic Empowerment Specialist, and the Director of Clinical Services to ensure integrated, high quality service delivery aligned with ESSHI and OTDA standards.

Salary: $60,000 - $70,000

MAJOR DUTIES AND RESPONSIBILITIES

Direct Service &amp; Case Management
<ul>
<li>Conduct comprehensive intakes, biopsychosocial assessments, and individualized service plans for assigned residents.</li>
<li>Provide supportive counseling, crisis intervention, and safety planning using trauma‑informed, survivor‑centered approaches.</li>
<li>Facilitate groups and workshops focused on parenting, wellness, DV recovery, tenancy skills, and life skills.</li>
<li>Conduct required home visits to assess safety, tenancy conditions, and service needs.</li>
<li>Provide advocacy and accompaniment for residents navigating benefits, legal systems, education, childcare, and healthcare.</li>
</ul>
Housing Stability &amp; Tenancy Support
<ul>
<li>Support residents in maintaining long‑term housing stability through proactive engagement and early identification of risk factors.</li>
<li>Educate residents on lease compliance, communication with property management, conflict resolution, and household management.</li>
<li>Collaborate with Housing Specialists and property management to address tenancy concerns and prevent eviction.</li>
<li>Assist residents with recertifications, inspections, and housing‑related documentation.</li>
</ul>
ESSHI, OTDA &amp; Supportive Housing Compliance
<ul>
<li>Ensure all services align with ESSHI service categories, including case management, employment support, benefits access, crisis intervention, and tenancy support.</li>
<li>Maintain accurate and timely documentation in CAPS, HMIS, and other required data systems.</li>
<li>Complete service plans, progress notes, assessments, and incident reports in accordance with agency and funder standards.</li>
<li>Participate in audits, case reviews, and quality assurance activities.</li>
</ul>
Crisis Intervention &amp; Risk Management
<ul>
<li>Respond to crises using de‑escalation, safety planning, and trauma‑informed strategies.</li>
<li>Conduct risk assessments related to DV lethality, mental health, child safety, and tenancy stability.</li>
<li>Coordinate emergency responses with internal leadership and external partners, including ACS, NYPD, mobile crisis teams, and hospitals.</li>
</ul>
Resource Navigation &amp; Community Linkages
<ul>
<li>Connect residents to community‑based services including mental health treatment, substance use programs, childcare, legal services, and medical care.</li>
<li>Provide benefits navigation for SNAP, Medicaid, SSI/SSD, childcare subsidies, and other entitlements.</li>
<li>Support residents in accessing education, vocational training, and employment programs in collaboration with the Economic Empowerment Specialist.</li>
</ul>
Interdisciplinary Collaboration
<ul>
<li>Participate in interdisciplinary case conferences and service coordination meetings.</li>
<li>Collaborate with the Director of Clinical Services to ensure clinical needs are addressed and referrals are completed.</li>
<li>Work closely with Housing Specialists to support move‑ins, housing retention, and tenancy success.</li>
<li>Maintain strong communication with operations and property management teams.</li>
</ul>
Training &amp; Professional Development
<ul>
<li>Participate in ongoing training on trauma‑informed care, motivational interviewing, DV best practices, crisis intervention, and supportive housing standards.</li>
<li>Engage in reflective supervision and contribute to a culture of learning and accountability.</li>
</ul>
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
<ul>
<li>Bachelor&rsquo;s degree required.</li>
<li>Master&rsquo;s degree in Social Work or related field preferred.</li>
</ul>
REQUIRED SKILLS AND EXPERIENCE
<ul>
<li>Minimum of 2 years of experience in case management or direct service, preferably in supportive housing, domestic violence services, or homeless services.</li>
<li>Knowledge of OTDA regulations, ESSHI guidelines, and supportive housing best practices.</li>
<li>Experience working with survivors of domestic violence and families with complex needs.</li>
<li>Strong crisis intervention, de-escalation, and safety planning skills.</li>
<li>Ability to work with diverse populations including LGBTQIA+ individuals, immigrants, older adults, and individuals with mental health or substance use.</li>
<li>Strong organizational, writing, and time management skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office and data management systems.</li>
</ul>
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
<ul>
<li>Will be required to read printed and handwritten materials.</li>
<li>Will be required to read information on computer screen.</li>
<li>Will be required to use computer keyboard and mouse.</li>
<li>Must be able to sit for extended periods of time.</li>
<li>Must be able to enter information in digital forms and spreadsheets.</li>
<li>May require occasional work outside established working hours, including evenings and weekends.</li>
</ul>
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Case Manager - Supportive Housing

Treatment Alternatives for Safe Communities

<div>At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management&trade;, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!
DIVISION OVERVIEW: The Housing Division provides safe, affordable housing paired with wraparound supportive services to individuals and families who have experienced chronic homelessness, mental illness, substance use disorders, or other significant barriers to stability. Guided by Housing First principles, the division works to promote long-term housing stability, improve health and well-being, and foster independence by integrating case management, clinical supports, and community engagement. Through partnerships with public agencies, funders, and community organizations, the division advances the nonprofit&rsquo;s mission to reduce homelessness and create equitable pathways to housing security and self-sufficiency.
We are currently looking for Full-Time &ndash; Case Manager 
Starting at $44,000 - $47,000; contingent upon experience, education, etc.
POSITION SUMMARY: The B.R.I.D.G.E To Home (B2H) Program serves individuals returning from Illinois prisons who face significant and often compounded barriers to successful reentry. Frequently excluded from traditional housing and support systems, these individuals are at increased risk of homelessness and recidivism. The program&rsquo;s primary goal is to provide permanent supportive housing for individuals traditionally considered hard to place, creating a foundation for long-term stability and successful reintegration into the community. Guided by low-barrier, housing placement principles, the B2H Program eliminates preconditions such as abstinence or mandatory treatment participation, offering immediate access to housing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul><li>Collaborate with the Network Housing Developer to identify safe, affordable housing options appropriate for reentry clients, including those with complex barriers or limited income history.</li>
<li>Provide specialized case management services, including interviews and intake assessments, housing and rental eligibility screenings, and the development of individualized housing stabilization plans that reflect clients' reentry needs, goals, and risks.</li>
<li>Provides referrals and crisis intervention for the individuals&rsquo; identified needs</li>
<li>Review lease agreements with clients, ensuring understanding of terms, responsibilities, and compliance with any reentry program-specific requirements.</li>
<li>Educate clients on tenant rights and responsibilities, and facilitate orientation on lease terms, housing policies, and reentry support resources.</li>
<li>Conduct home visits, inspections and community-based outreach to monitor client well-being, provide tenancy coaching, and assist in resolving landlord or neighborhood conflicts.</li>
<li>Coordinate referrals to behavioral health, employment, education, legal aid, and wraparound services that address social determinants of health and promote housing retention.</li>
<li>Assist clients in building financial literacy skills, including budgeting, credit repair strategies, and obtaining credit reports to support long-term stability.</li>
<li>Support clients through the move-in process, including utility setup or reconnections, coordination of housing start-up kits, and basic household needs.</li>
<li>Enter accurate and timely case documentation into the ECR database; collect required documentation from clients and service partners for eligibility, assessment, and reassessment purposes.</li>
<li>Assist with monthly data collection, outcome tracking, and program reporting required by funders and oversight agencies.</li>
<li>Participate in staff meetings and monthly supervisions, and participate in integrated staffing with individuals receiving TASC services.</li>
<li>Attend all required trainings related to reentry, trauma-informed care, housing stability, and agency policies.</li>
</ul>
Our Ideal candidate:
<ul><li>High school diploma or GED equivalent</li>
<li>Valid driver's license</li>
<li>CADC certification within two years of employment with TASC may be required based on contractual obligations</li>
<li>Must be able to pass an IDOC Background check</li>
<li>Demonstrated proficiency in the Microsoft Office suite</li>
<li>Demonstrated experience in group facilitation</li>
<li>Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge</li>
<li>Comfort working inside a correctional setting and with persons convicted of serious violent offenses</li>
<li>Flexibility in thinking and approaches to leading group discussions</li>
<li>Good verbal, written, and interpersonal communication skills</li>
<li>Good time management skills with a proven ability to meet deadlines</li>
</ul>
Our benefits package includes:
<ul><li>Medical/Dental/Vision/Life Insurance and Flexible Spending</li>
<li>Paid Leave - Short-term Disability (STD)</li>
<li>Paid Time Off/Sick Time/ Floating Holiday</li>
<li>Tuition Reimbursement</li>
<li>403 B (retirement plan)</li>
</ul>
If you are interested in this position, please visit the TASC website at www.tasc.org and apply online.
TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.</div>

Case Manager

Community Renewal Team

<div>JOB DETAILS
POSITION TITLE: Case Manager - Certified Community Health Worker
DEPARTMENT: Supportive Housing
FLSA STATUS: Non-Exempt
PAY GRADE: 9
REPORTS TO: Program Manager
GENERAL DESCRIPTION OF DUTIES
The purpose of this position is to support the Agency&rsquo;s needs by providing support based on CRT&rsquo;s Steps to Success model, the Case Manager &ndash; Certified Community Health Worker (CHW) is responsible for providing a wide-range of services; including, but not limited to, outreach, engagement, education, coaching, informal counseling, social support, advocacy, care coordination, and basic screening and assessments of any risks associated with social determinants of Health. Daily monitoring of customer contacts and activities within the Community is a primary responsibility. The Case Manager &ndash; Certified CHW conducts assessments of customer needs and coordinates referrals to Community Renewal Team programs and initiatives, Funder services, entitlement programs, as well as, to other Community resources that conduct Case Management services.
SPECIFIC DUTIES AND RESPONSIBILITIES
ESSENTIAL JOB FUNCTIONS
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
<ul><li>Identify/Provide outreach and engagement functions to customers in the Community.</li><li>
Identify customers in need of Case Management and/or other Outreach Engagement services; linking them with available services.</li><li>
Interview customers on and/or off site as required.</li><li>
Complete Universal Screening to determine Program eligibility.</li><li>
Assist customers in their Homes, Community, or Clinical setting.</li><li>
Establish positive and supportive relationships with the customers.</li><li>
Complete an initial interview and assessment of individual needs.</li><li>
Assess and evaluate customer needs based on the Outcome Scale Matrix (OSM).</li><li>
Develop Individualized Service Plans (ISP) for each customer, and incorporate all special needs.</li><li>
Facilitate referrals to Clinics and Community Support services.</li><li>
Facilitate communication/coordinate services between providers and customers.</li><li>
Coordinate/Monitor services to include comprehensive tracking of customers compliance in relation to ISP goals and objectives.</li><li>
Provide support, advocacy, and mediation services to assure customer&rsquo;s overall needs and referrals are being conveyed.</li><li>
Follow-up with both customer and provider regarding ISPs.</li><li>
Document all encounters/interactions made with and/or on behalf of the customer; including all activities, ISPs, and outcomes achieved by the customers in a detailed and timely manner.</li><li>
Conduct monthly home visits with customers as needed; documenting all visits in the customer&rsquo;s file.</li><li>
Conduct bi-weekly conversations with the customer either by phone or in-person; documenting all conversations in the customer&rsquo;s file.</li><li>
Maintain client records in accordance with documentation requirements and standards.</li><li>
Assist clients in utilizing Community Services, including; scheduling appointments with Social Services agencies, and assisting with the completion of applications for Programs based on eligibility.</li><li>
Assist in the preparation of demographic, and other Funder reports relative to Client Services.</li><li>
Participate in Case Management team meetings.</li><li>
Provide reports to referring agencies including; but not limited to, progress reports, discharge summaries, aftercare plans, and special reports.</li><li>
Ensure all Intake information is obtained based on program guidelines, and accurately entered into STEPS and/or HMIS systems.</li><li>
Collects demographic data, conducts pre-screening, and assesses potential eligibility for CRT, Department of Housing, or other Community-based resources.</li><li>
Facilitates information and referral services, and documents outcomes resulting from such referrals.</li><li>
Facilitates customer access to Community resources, including; but not limited to food, housing, clothing, school programs, vocational opportunities or services, life skills training, and relevant Mental Health services.</li><li>
Educate customer on the proper use of the Emergency Room, and provide information for alternatives.</li><li>
Maintains a caseload of customers in need of intensive Case Management or multiple service needs.</li><li>
Complete and submit Critical Incident reports to Funder when applicable.</li><li>
Continuously expand knowledge and understanding of Community resources and services.</li><li>
Regular attendance</li><li>
Attend and complete all mandatory trainings</li></ul>
<h1 class="jobSectionHeader">ADDITIONAL JOB FUNCTIONS</h1><ul><li>
Participate in, retain, and incorporate training as required.</li></ul><ul><li>
Provide individual counseling and facilitate groups.</li><li>
Provide effective Customer Service including; but not limited to, greeting and receiving/addressing clients with respect and dignity at all times</li></ul><ul><li>
Represent Agency/Program at appropriate Community groups and coalitions.</li><li>
Provide input and make recommendations regarding Program/Departmental policies, procedures and practices</li><li>
Report to and conduct additional duties by various Funder guidelines and requirement as required</li><li>
File, copy, schedule appointments, and answer/return phone calls</li><li>
Perform all duties relative to special program/projects as required, and all other duties as assigned</li></ul>
MINIMUM TRAINING EXPERIENCE AND HEALTH CERTIFICATION
Education: Bachelor&rsquo;s degree from an accredited college or university required; Education may be substituted with experience on a year-by-year basis.
Minimum Years of Experience: Two (2) year of experience providing Direct Client services to population experiencing Substance Abuse, Homelessness, and/or Mental Illness required.
Certifications: Must have a CT Community Health Worker certificate or be able to obtain the certificate within six months of taking the position required.
Knowledge of: Working with the chronically homeless population preferred; Housing First and Harm Reduction Intervention strategies, Motivational Interviewing techniques required.
Demonstrate skills in: Ability to work with individuals from diverse racial/ethnic and economic backgrounds; Solid understanding of the dynamics of Homelessness, and being at risk of Homelessness; Ability to offer strength-based Case Management; Ability to communicate effectively with Customers, Funders, and Vendors; Ability to function independently in a Community setting; Ability to interact with the Homeless, and develop trusting relationships; Ability to set therapeutic boundaries with clients; Ability to establish good working relationships with staff and Community agencies; Ability to work with a multi-disciplinary team; Ability to decide what presenting conditions are of priority; Ability to plan and organize assigned duties; Computer proficiency in Microsoft Outlook, Excel, Word, PowerPoint; Financial Literacy Skills are all required.
Driving Requirements: Maintain a valid State of Connecticut Driver&rsquo;s License in good standing, and have the ability to take your personal vehicle into the Community required.
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require visual perception.
<div>Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.</div>
MINIMUM TRAINING EXPERIENCE AND HEALTH CERTIFICATION
Education: Bachelor&rsquo;s degree from an accredited college or university required; Education may be substituted with experience on a year-by-year basis.
Minimum Years of Experience: Two (2) year of experience providing Direct Client services to population experiencing Substance Abuse, Homelessness, and/or Mental Illness required.
Certifications: Must have a CT Community Health Worker certificate or be able to obtain the certificate within six months of taking the position required.
Knowledge of: Working with the chronically homeless population preferred; Housing First and Harm Reduction Intervention strategies, Motivational Interviewing techniques required.
Demonstrate skills in: Ability to work with individuals from diverse racial/ethnic and economic backgrounds; Solid understanding of the dynamics of Homelessness, and being at risk of Homelessness; Ability to offer strength-based Case Management; Ability to communicate effectively with Customers, Funders, and Vendors; Ability to function independently in a Community setting; Ability to interact with the Homeless, and develop trusting relationships; Ability to set therapeutic boundaries with clients; Ability to establish good working relationships with staff and Community agencies; Ability to work with a multi-disciplinary team; Ability to decide what presenting conditions are of priority; Ability to plan and organize assigned duties; Computer proficiency in Microsoft Outlook, Excel, Word, PowerPoint; Financial Literacy Skills are all required.
Driving Requirements: Maintain a valid State of Connecticut Driver&rsquo;s License in good standing, and have the ability to take your personal vehicle into the Community required.
ADA COMPLIANCE
Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.
Sensory Requirements: Some tasks require visual perception.
<div>Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.</div></div>

Case Manager-Certified CommunityHealthWorker

Catholic Social Services

<div><div><div><div><div><div><div><div>POSITION SUMMARY</div> 

The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at risk of homelessness. The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the family with SSVF temporary financial assistance and help the family to obtain and utilize other available resources and benefits. The SSVF Case Manager is also responsible for developing and implementing a client-defined, goal-oriented Housing Stability Plan for each family on their caseload.
We are committed to fostering professional growth by offering a Case Manager Career Development Pathway. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.
Case Managers may be hired as Level 1 or Level 3 depending on qualifications.
Case Manager I (Entry-level)<ul><li>
Education: High School Diploma or GED</li><li>
Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role</li><li>
Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II</li></ul>
Case Manager III (Experienced-level)<ul><li>
Education: Bachelor&rsquo;s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)</li><li>
Experience: 4 years of relevant experience equivalent to a CSS Case Manager</li><li>
Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required</li><li>
Promotion: After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV</li></ul>
Ready to grow your career with us? Apply now!<div>
ABOUT US</div> 

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
 Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:<ul><li>
Offering charitable assistance to those in need, especially persons who are poor</li><li>
Developing and conducting programs to strengthen and support families and the dignity of the human spirit</li><li>
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity</li><li>
And advocating for social justice for the common good of all</li></ul><div> 
ABOUT OUR PROGRAM/DEPARTMENT</div> 

Supportive Services for Veteran Families (SSVF) is a case management program for homeless, or at-risk for homelessness, Veterans and their families. SSVF Case Managers will assist you with identifying and addressing barriers, increasing self-sufficiency, and securing permanent housing. We work closely with the VA and other community service providers to ensure that our clients are connected with any and all resources available to them.
We serve Veterans in the Anchorage Municipality and in the Matanuska-Susitna Borough.<div>
REQUIRED COMPETENCIES</div> 

Ability to serve individuals from diverse backgrounds, cultures, ideologies, and faiths.
Ability to work and thrive in a team environment.
Ability to take initiative, and work independently.
Ability to communicate effectively both verbally and in writing.
Excellent critical thinking skills.
Excellent organizational and record keeping skills
Knowledge Requirements:<ul><li>
Knowledge of and ability to practice SSVF core concepts; Housing First, Crisis Response, and Client Choice.</li><li>
Knowledge of and ability to practice trauma-informed care.</li><li>
Experience working with individuals experiencing/at risk of homelessness. Experiencing working with individuals in crisis.</li><li>
Knowledge of available community resources in the Anchorage and MATSU region, especially resources serving Veterans and people experiencing homelessness/people at risk of homelessness.</li><li>
Knowledge of housing resources in Anchorage, Landlord/Tenant Laws and Fair Housing Regulations in Alaska</li><li>
Knowledge of client confidentiality practices.</li><li>
Knowledge of the SSVF Program eligibility requirements.</li></ul>
Skill Requirements:<ul><li>
Fully proficient in Microsoft Office.</li><li>
Experiencing using Apricot, Intacct, and AKHMIS software.</li><li>
Proficient to expert level data entry skills.</li><li>
Proficient with Windows operating systems.</li></ul><div>
 RESPONSIBILITIES</div> 

Maintains a caseload of households in the SSVF Program. Works with households to assess housing needs, and provides case management and financial assistance to address those needs. Assists clients to secure housing if they are experiencing homelessness.
Utilizes Housing First and Motivational Interviewing approaches to engage and work with Veteran households. In collaboration with Veteran households, develops Housing Stability Plans, and connects households with additional VA and community resources to meet their identified needs in the shortest time possible. Assists clients in accessing and maintaining entitlements and benefits.
Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate community resource meetings and events.
Participates in street and shelter outreach to identify homeless Veterans and present the SSVF Program as an alternative to homelessness.
Completes thorough intakes and eligibility screenings with referred clients.
Enters client data and case notes into the Homeless Management Information System (HMIS).
Maintains accurate and complete records for each household&rsquo;s case management file. Completes eligibility and recertification requirements in a timely manner.
Adheres to policies and procedures outlined in the SSVF Program Manual.
Travels independently in Anchorage as needed; must be able to transport persons in their own vehicle. Conducts home visits to support clients in achieving housing stabilization.
Other duties as assigned.<div>
QUALIFICATIONS</div> 

CSS has a career development pathway for case managers. Team members may be hired as a Case Manager I, or Case Manager III.
Case Manager I
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience.
Case Manager II
Minimum Education Qualification: High School Diploma or GED.
Minimum Experience Qualification: One (1) year as a CSS Case Manager I.
Case Manager III
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Four (4) years of directly applicable experience may be substituted for the required education.
Minimum Experience Qualification: Four (4) years experience equivalent to a CSS Case Manager.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
A relevant combination of education and experience may be considered.
Case Manager IV
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology.
Minimum Experience Qualification: Two (2) years as a CSS Case Manager III.
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.
Principles of trauma informed care, stages of change, motivational interviewing, client centered case management, and Housing First. Social Justice Advocacy, collaboration and partnership abilities, problem solving, communication, and customer service skills. Military veterans and their family members are encouraged to apply. The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing.<div>
WORK ENVIRONMENT</div> 

Physical demands: Work is performed in a standard indoor office environment, with field work within the MATSU area also frequently required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel: Traveling out of Alaska is rare. Occasional travel within Anchorage is required. Frequent travel within Wasilla is required.
Location:851 Westpoint Dr, Suite 108, Wasilla, AK 99654 and broader Matanuska-Susitna Borough region</div></div></div></div></div></div> 

9am - 5pm Monday through Friday.</div>

Case Manager III

One80 Place

<div>Description:

The Veteran Case Manager provides comprehensive case management and supportive services to Veterans experiencing homelessness who are enrolled in One80 Place&rsquo;s Grant &amp; Per Diem (GPD) transitional housing program. The primary goal is to assist enrolled Veterans to create a housing plan to locate permanent housing as quickly as possible and ensure Veterans have a way to maintain housing with targeted referrals to services, resulting in greater self-determination. Functions performed include housing location, housing stability planning, connection to community resources, and housing problem solving.
This position is funded in whole by One80 Place&rsquo;s Grant &amp; Per Diem grant.
One80 Place ends and prevents homelessness throughout South Carolina with offices located in Charleston and Columbia. This position will be based in Charleston.
STATUS: Full-time, Regular / Exempt
Requirements:

SPECIFIC REQUIREMENTS:<ul><li>
Bachelor&rsquo;s degree in social work, psychology, human services, or related field preferred (or equivalent experience).</li><li>
2+ years' experience working with Veterans, particularly those impacted by homelessness.</li><li>
Strong communication, de-escalation, and relationship-building skills.</li><li>
Ability to work independently, manage time well, and adapt to crisis situations.</li><li>
Excellent computer skills including basic office programs and the ability to learn and utilize the HMIS database.</li><li>
Familiarity with housing programs, local resources, and HMIS is a plus.</li><li>
Valid driver's license and reliable transportation.</li><li>
Ability to travel throughout the 7-county service area of the Low Country Continuum of Care in a personal vehicle or company-provided vehicle.</li></ul>
RESPONSIBILITIES
1. Veterans Coordinated Entry Responsibilities<ul><li>Participate in bi-weekly Veterans By-Name List meetings and case conferencing sessions.</li><li>Review and discuss Veterans identified through outreach to assess needs and ensure accurate tracking on the By-Name List.</li><li>Make referrals to appropriate programs in alignment with established coordinated entry guidelines.</li></ul>
2. Case Management Responsibilities<ul><li>Meet weekly with enrolled Veterans to assess needs and monitor progress.</li><li>Conduct comprehensive assessments to support Veterans in improving overall well-being and achieving housing stability.</li><li>Facilitate access to behavioral health and medical care as part of the case management process.</li><li>Ensure all Veterans receive information about available medical, mental health, and substance use services through the local VA and community providers.</li><li>Assist Veterans with enrollment in H-PACT to connect them with comprehensive primary care and support services.</li><li>Assist Veterans with medically complex needs navigate an appropriate housing plan.</li></ul>
3. Housing Case Management Responsibilities<ul><li>Assist participants in completing the Housing Barriers Assessment and Housing Preference Worksheet and develop housing plans tailored to each Veteran&rsquo;s goals and housing needs.</li><li>Connect participants to supportive services and mainstream benefit programs to promote stability and self-sufficiency.</li><li>Refer Veterans to available permanent housing programs, when appropriate, to help them secure permanent housing.</li><li>Initiate the housing location process.</li></ul>
4. Recovery &amp; Relapse Support Responsibilities<ul><li>Intentionally engage Veterans to support recovery and address relapse risks, ensuring consistent connection throughout their participation in Bridge Housing.</li><li>Recognize and respond to the impact of recovery and relapse on housing stability, adjusting service strategies as needed.</li><li>Incorporate recovery-oriented approaches into housing plans to minimize the effects of substance use.</li><li>Collaborate with Shelter Assistants and supportive service staff to keep Veterans engaged in the program and maintain housing upon program exit.</li></ul>
5. Documentation &amp; Compliance<ul><li>Maintain accurate, timely documentation in HMIS in compliance with agency and funding requirements.</li><li>Maintain compliance with outlined program requirements.</li></ul>
6. Program &amp; Team Collaboration<ul><li>Participate in team meetings, case conferences, and staff meetings.</li><li>Partner with community providers and VA homeless programs.</li><li>Contribute to program development, evaluation, and continuous quality improvement.</li><li>Attend relevant training on topics affecting homeless Veterans.</li><li>Ability to foster a &ldquo;warm hand off&rdquo; with case managers once the Veteran exits GPD.</li></ul>
PHYSICAL, ENVIRONMENTAL AND SENSORY DEMANDS:<ul><li>
Requires sound mental reasoning, sound judgment, and the ability to respond calmly and effectively in a crisis.
</li><li>Requires the ability to relate effectively to individuals experiencing homelessness.
</li><li>Requires corrective vision and hearing to normal range.</li><li>
Ability to move between service locations; ability to lift 25 lbs.
</li><li>Possible exposure to communicable diseases and vicarious trauma.</li></ul></div>

Veteran Case Manager

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