switchboard operator receptionist

Three Crosses Regional Hospital

<div>PBX Operator Full Time Mon - Fri
If you're looking for a place to grow your skills and experience, Three Crosses Regional Hospital is looking for you! We are looking for a PBX Operator that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, prides themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Duties/Responsibilities:<ul><li>
Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.</li><li>
Determine the nature of inquiries and provide general information.</li><li>
Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.</li><li>
Provide external connections for staff and answer internal queries directed to the switchboard.</li><li>
Provide connections to the police, ambulance, or fire department when emergencies are reported.</li></ul>
 Requirements:<ul><li>
High school diploma or GED</li><li>
Knowledge of switchboards and phone systems</li><li>
Excellent customer service skills</li></ul>
Three Crosses Regional Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law</div>

PBX Operator Full Time Mon-Fri

StoneSprings Hospital Center

<div>Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
The Switchboard PBX Operator PRN will answer and correctly route all calls in a prompt, courteous, and pleasant manner and to provide monitoring of all essential alarm systems to start responses to alarm activator. 
<ul><li>
Demonstrate ability to operate console unit promptly and efficiently.</li><li>
Maintain courtesy when responding to incoming and outgoing callers.</li><li>
Accurately identify and take appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats.</li><li>
Report all telephone repair needs to the PBX Coordinator.</li><li>
Review, comprehend, and adhere to hospital and department policies and procedures which pertain to work performance.</li><li>
Properly use paging system and exercise discretion in keeping paging to a minimum.</li><li>
Monitor all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation.</li><li>
Treats all information obtained as confidential and communicates the information only through the designated administrative channels.</li><li>
Refer all patient information calls to appropriate designated person.</li><li>
Attend in-service and staff meetings as requested.</li><li>
Exhibit a professional rapport with employees, physicians, patients and visitors.</li><li>
Maintain professional appearance and demeanor.</li><li>
Perform duties at designated work station related to other department operations as may be assigned through the PBX Coordinator.</li><li>
Provides adequate notice in event of illness.</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
2 years of customer service experience, and/or</li><li>
1 year of experience working in a medical environment.</li></ul> 
Benefits
StoneSprings Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location and position.
StoneSprings Hospital Center has provided quality healthcare services since 2015. We give patient's access to trained physicians and advanced technology. Our 120+ bed hospital is one of the region's leading acute care facilities in Loudoun County. Our medical services includes a full-service 24/7 Emergency Department, orthopedics, advanced heart and vascular care, extensive diagnostic imaging and interventional radiology capabilities, minimally invasive robotic surgery and maternal/child health.
At StoneSprings Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</div>

Switchboard PBX Operator PRN

LAREDO MEDICAL CENTER

<div>Job Summary 
 
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
This position is Part-Time, working 15 hour per week. Must be available to work both Day and Evenings Shifts, Monday - Friday as needed. 
 
Essential Functions<ul><li>
Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.</li><li>
Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.</li><li>
Acts as an information hub by providing accurate assistance to patients, employees, and external customers.</li><li>
Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.</li><li>
Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.</li><li>
Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.</li><li>
Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.</li><li>
Maintains detailed records of all pages, notifications, and calls as required by facility protocols.</li><li>
Performs other duties as assigned.</li><li>
Maintains regular and reliable attendance.</li><li>
Complies with all policies and standards.</li></ul>
Qualifications<ul><li>
0-2 years of experience in customer service, call center, or healthcare setting required</li><li>
1-2 years of switchboard experience preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Proficient in operating switchboard or telecommunications equipment.</li><li>
Excellent verbal communication and customer service skills.</li><li>
Ability to manage high call volumes in a calm and professional manner.</li><li>
Strong organizational skills with attention to detail.</li><li>
Capable of handling emergency communication processes effectively.</li><li>
Knowledge of hospital policies, codes, and procedures is a plus.</li></ul></div>

Part-Time Switchboard Operator

Ricoh

<div><div>Receptionist &amp; Switchboard 
POSITION PROFILE
Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
 Job Duties and Responsibilities
�&middot; Greets the public.
�&middot; Distributes name badges to visitors, temporary employees, etc.
�&middot; Schedules meeting rooms for all.
�&middot; Answers and transfers calls from all over the United States.
�&middot; Participates enthusiastically in company and community service events.
�&middot; Performs light Administrative duties.
�&middot; Performs PC Support and Administrative duties as needed.
�&middot; Acts as a model for Vision, Values, and Mission.
�&middot; Builds professional relationships with customers and other teams.
�&middot; Responsible for the timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
�&middot; Responsible for updating the automated messaging center daily.
�&middot; Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.). Responsible for ordering, maintaining and distributing promotional items for Promotional Store.
�&middot; Performs other duties as assigned. 
Qualifications (Education, Experience and Certifications)
Typically Requires:
�&middot; Requires high school diploma or equivalent and 1+ years of prior switchboard experience. 
KNOWLEDGE, Skills And Abilities
�&middot; Excellent organizational and communications skills
�&middot; MS Office Suite experience, specifically Word and Excel.
�&middot; Excellent customer service skills.
�&middot; Flexibility and ability to work in a team environment.
�&middot; Good communications skills 
Working Conditions, MENTAL aND PHYSICAL DEMANDS
�&middot; Typically, an office environment with adequate lighting and ventilation, and a normal range of
temperature and noise level
�&middot; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&middot; prepare, provide and convey diversified information
�&middot; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).
�&middot; Moderate dexterity �&middot; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.</div></div>

Receptionist & Switchboard

Berks County PA

<div>POSITION SUMMARY:
Main responsibility is to answer and direct telephone calls in a polite and informative manner in a fast-paced environment. Process all inter-communication through multi-line, unlimited extension switchboard.
POSITION RESPONSIBILITIES:
<div><ul><li>Answer and delegate incoming calls.
</li></ul><ul><li>Perform receptionist responsibilities- greet visitors, receive packages
</li></ul><ul><li>Perform clerical duties .
</li></ul><ul><li>Open/Close switchboard.
</li></ul><ul><li>Make Public Announcements .
</li></ul><ul><li>Receive and delegate calls regarding resident appointments.
</li></ul><ul><li>Check telephone bills for personal long-distance calls.
</li></ul></div>MINIMUM EDUCATION AND EXPERIENCE:
 High School Diploma or GED
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
<ul><li>Must have general computer and keyboarding knowledge.
</li><li>Possess knowledge of office terminology, procedures and equipment.
</li><li>Ability to speak English in a clear, pleasant voice and manner.
</li><li>Ability to understand and follow simple oral and written directions.
</li><li>Ability to read and sort mail.
</li><li>Ability to hear and respond with tact and courtesy to a wide variety of situations (including residents, visitors, and staff requests) in both routine and emergency situations.
</li><li>Have a pleasant and courteous personality.
</li><li>Maintain confidentiality regarding all resident and employee information.
</li></ul>PHYSICAL DEMANDS:
<ul><li>Ability to sit long periods of time.
</li><li>Good hearing and speaking ability.
</li><li>Ability to handle stress.
</li><li>Physical presence in the office is required.
</li></ul>This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.</div>
 <div><div>Equal Employment Opportunity Statement: 
</div><div></div> 
<div>The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws. 
</div><div></div> 
<div>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
</div><div></div> 
<div>About Us:
</div>Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.</div>
 <div>Mission Statement:
It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.</div>

PT Switchboard Operator 4pm-8pm (Berks Heim Nursing & Rehabilitation)

Premier System

CITIZENSHIP REQUIREMENT: US CitizenshipEDUCATION AND QUALIFICATIONS:The Candidate should possess High School DiplomaMINIMUM REQUIRED SKILLS/EXPERIENCE:&middot; The Candidate must have 1 -2 years of experience as Telephone Operator&middot; The Candidate must be able to assume the responsibility for placing a variety of special long distance calls (e.g. conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization.&middot; The Candidate must have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions and adapt to changing work conditions.POSITION OVERVIEW&middot; The Candidate shall answer and process all incoming calls.&middot; The Candidate shall use M2550 Nortel electronic telephone, provided by the Government, attendant consoles to process incoming and outgoing telephone calls.&middot; The Candidate shall be able to assume the responsibility for placing a variety of special long-distance calls (e.g., conference calls, collect calls, appointment calls) over varied circuits or routings, or performing information operator work, which requires a knowledge of the organizational units and major functions of a large multi-division organization.&middot; The Candidate shall have the ability to meet and deal with people from a variety of backgrounds with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing work conditions.&middot; The Candidate shall answer calls within five (5) rings. The switchboard operators shall query the caller in detail to determine the nature of the inquiry and connect the call to the appropriate extension.&middot; The Candidate shall screen calls only to the extent necessary to ensure caller satisfaction.&middot; The Candidate shall process all calls in a most courteous and professional manner, giving a favorable impression of the Department of Veterans Affairs at all times, assuring compliance of Federal and VA Medical Center policy on Release of Information, safeguarding any and all patient information in compliance with the Privacy Act of 1974.&middot; The Candidate shall accept collect calls only in the event of an emergency.&middot; The Candidate shall provide general information, e.g., visiting hours and other information requested.&middot; The Candidate shall use the Medical Center Directory to complete calls to Government employees. Under no circumstances shall operators take personal messages for Government employees.&middot; The Candidate shall record all foreign/international calls in the Long-Distance Log, including the name of employee, time, number called, and Service.&middot; The Candidate shall adhere to the guidance, directive received from VASDHS and in accordance with the contract terms and conditions&middot; The Candidate shall complete calls in a timely, most courteous, and professional manner, giving a favorable impression of the Department of Veterans Affairs at all times, assuring compliance of Federal and VA Medical Center policy on Release of Information, safeguarding any and all patient information in compliance with the Privacy Act of 1974Job Types: Full-time, Part-timePay: $18.60 - $23.53 per hourWork Location: In person

Switchboard Operator

Huntsville Hospital Health System

<div>Overview:
<div>
Requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the Communications Representative is to answer, screen and process all PBX calls and Nurse Call from patients, staff and the general public and dispatch or transfer in a prompt, accurate and courteous manner to the appropriate party or department.</div>
Responsibilities:
<ul><li>Operates a multiple position telephone switchboard to relay all incoming, outgoing and inter-office calls.</li><li>
Demonstrates proper phone etiquette by answering and dispatching phone calls promptly, courteously and professionally. Also provides interpersonal care/service including friendliness, respect, promptness, courtesy and sensitivity to all patients and others.</li><li>
Uses resources effectively and demonstrates awareness with regard to service lines and other commonly requested information.</li><li>
Competently utilizes hospital census and routinely prints same in anticipation of network downtime.</li><li>
Identifies problems in a timely manner.</li><li>
Pays strict attention to nurse call and answers and dispatches patient calls promptly and accurately.</li><li>
Follows up on overtime calls and re-pages staff as needed.</li><li>
Notifies nursing units appropriately for any delays or problems.</li><li>
Exhibits ability to learn and apply new skills.</li><li>
Requires minimal supervision.</li><li>
Competent in required job skills and knowledge.</li><li>
Maintains highest standards of confidentiality regarding all patient and hospital information.</li><li>
Responds to emergency calls following established protocols.
</li><li>Expedites calls to and from Security.</li><li>
Monitors all alarms within the PBX area and notifies appropriate departments of problems or pages Code per protocols.</li></ul>
Qualifications:
<div>
Education:
</div><div>High school degree or equivalent preferred.</div><div></div><div> 
Experience:
</div><div>Prior experience in switchboard operation and/or customer service preferred.</div><div>
Basic computer and typing skills.</div><div>
Customer service skills.</div><div> 
</div><div>Additional Skills/Abilities:
</div><div>Ability to answer telephone and use computer terminal. Ability to work with PBX and Nurse Call System. Prolonged sitting. Occasional reaching, stooping, bending, kneeling, crouching. Light physical effort (lift/carry up to 10 lbs.). Must be available to handle absentee replacement on short notice. Ability to make decisions which could require judgment on action which could result in death of patient. Ability to handle pressure due to multiple calls and inquires.</div></div>

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2923 switchboard operator receptionist jobs Near Me

PBX Operator Full Time Mon-Fri

Switchboard PBX Operator PRN

Part-Time Switchboard Operator

Receptionist & Switchboard

PT Switchboard Operator 4pm-8pm (Berks Heim Nursing & Rehabilitation)

Switchboard Operator

Switchboard Operator