system administrator

SAIC

<div>Job ID: 2615125
Location: Port Hueneme, CA, US
Date Posted: 2026-07-30
Category: Information Technology
Subcategory: Sys Administrator
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 10% of the time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: ORA_ON_SITE 
Description
SAIC is seeking a Systems Administrator for the Joint Expeditionary Command and Control (JEXC2) program in Port Hueneme, CA. 
The qualified candidate will support the Joint &amp; Expeditionary Command and Control (JEXC2) program, providing IT support to expeditionary C2 and C4I military systems.
Job Responsibilities:<ul><li>
Work on deployable IT systems that communicate over satellite.</li><li>
Development and integration of new software and technology.</li><li>
Management of trouble tickets and reporting of issues and actions taken daily and weekly.</li><li>
Communicate effectively with end users via phone, email, chat, etc.</li><li>
Troubleshoot and resolve customer issues in timely manner according to mission guidelines.</li><li>
Installation of new hardware or software.</li><li>
Creating and managing user accounts.</li><li>
Maintaining computer systems such as servers and databases.</li><li>
Planning and properly responding to system outages and various other problems.</li><li>
May include light programming or scripting to make the system workflows easier.</li><li>
Training computer users and assistants.</li><li>
Requirement for Operation and Maintenance support is typically 5 days a week for each C4I FoS fielded system. Work hours in excess of 40 hours per week per person may be required during contingency operations (deployments or exercises), an alternate work schedule may be required to support 24/7 operations. Typical core hours are 0800 to 1700.</li></ul>
Qualifications
Required Education and Experience:<ul><li>
Bachelors and 0 years&rsquo; experience. (4 additional years&rsquo; experience accepted in lieu of degree).</li><li>
DoD 8570 Baseline Cybersecurity Certification such as CompTIA Security+ (must have prior to hire).</li><li>
IAT Level II or above certification in addition to baseline cyber certification (or ability to obtain within 6 months of hire).</li></ul>
Required Skills:<ul><li>
Experience working in a Linux environment.</li><li>
SolarWinds configuration and administration.</li><li>
Familiarity with Windows Server.</li><li>
Understanding of Active Directory, Group Policy, and other Windows Roles and Features related to Enterprise services.</li><li>
Experience with virtualization, i.e. vmWare and ESXi.</li><li>
Experience in a Systems Administrator or Cybersecurity role.</li><li>
Security+ certification.</li></ul>
Required Clearance:<ul><li>
A minimum of Secret clearance required.</li></ul>
Required Travel:<ul><li>
Travel included up to 10%.</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

System Administrator

Leidos

<div>Description
Leidos-Dynetics, within our Corporate Information Security Office (CISO and reporting through our Digital Modernization sector, is seeking a motivated Linux Systems Administrator to become a part of our team. In this role, you will be responsible for ensuring the secure and efficient operation of various information systems. This includes conducting regular vulnerability scans and implementing Security Technical Implementation Guides (STIGs) to maintain regulatory compliance. Mastery of Linux, networking, and Windows is critical for success in our diverse technological environment. Furthermore, effective communication with stakeholders and collaboration with cross-sector teams will be necessary to achieve organizational objectives.
At Leidos-Dynetics, we recognize the value of having a high-performing workforce and are committed to providing opportunities for employees by encouraging career growth and movement across the enterprise. We view career development as a partnership between employees, managers, and the company with a focus on building skills and experiences through internal mobility. To support career development, we offer a variety of resources in addition to training and educational opportunities within an inclusive environment.
Location: All work will be performed on-site in our Huntsville office.
Clearance: You must hold a current Top Secret clearance to qualify for consideration.
What We Value:
We're not just looking for expertise; we value a positive attitude, adaptability to changing priorities, and a commitment to delivering results. Our ideal candidate is a reliable troubleshooter, adept at handling multiple priorities with excellent coping skills. Whether working independently or collaboratively, you're self-managed and customer-focused.
Key Responsibilities:<ul><li>
Perform system design and new hardware/software implementation.</li><li>
Maintain Linux, Network devices, and Windows endpoints.</li><li>
Keep information systems compliant and aligned with DOD standards.</li><li>
Coordinate with the Information assurance team to meet compliance.</li><li>
Manage privileged access management.</li><li>
Ensure the proper marking, handling, and storage of classified materials.</li><li>
Maintain Baseline configuration of various information systems.</li><li>
Work on multiple projects, leading projects that fall within the Area of responsibility.</li><li>
Adopt new technologies and ensure that all staff members are trained to keep them compliant.</li><li>
Maintain a robust virtual and physical environment.</li></ul>
Experience and Skills:<ul><li>
Bachelors degree coupled with a minimum of four (4) years of System Administration experience. Equivalent relevant work experience may be considered in lieu of a degree.</li><li>
Minimum of 4+ years administering Linux operating systems.</li><li>
Currently hold active DoD Top Secret clearance.</li><li>
DoD Directive 8570 / 8140 Information Assurance Technical (IAT) Level II certification. (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP)</li><li>
Demonstrate ability to manage multiple networks in a dynamic, demanding environment.</li><li>
Possess familiarity with Risk Management Framework requirements for Windows Systems, Linux Systems, and network Devices.</li><li>
Demonstrate ability to interface effectively with security agencies, customers, and management.</li><li>
Strong written and verbal communication skills.</li></ul>
Preferred Qualifications:<ul><li>
Previous experience maintaining networks in classified environments.</li><li>
Understanding of network concepts, Type 1 encryption devices (e.g., TACLANE), and cybersecurity tools.</li><li>
Knowledge of VOIP.</li><li>
Experience with Ansible.</li><li>
RHCSA (Red Hat Certified System Administrator)</li></ul>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2>
July 30, 2026 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

Linux System Administrator

Loynova

<div>
 
 We are looking for a
 
 Senior System Administrator
 
 to manage and scale our multi-cloud and on-prem environments, including air-gapped deployments in highly secure banking environments. You will handle Windows and Linux servers, web and database platforms, networking and VPNs, firewalls, and Cloudflare services. You&rsquo;ll also build CI/CD pipelines, implement Infrastructure as Code, manage observability with Prometheus/Grafana/Wazuh, and ensure reliability, security, and compliance (ISO 27001, PCI DSS), including backup and disaster recovery.
 
 
 Key Responsibilities
 
 
 Infrastructure &amp; Systems
 
 <ul>
 <li>
 Administer Windows &amp; Linux servers in cloud and isolated on-prem environments.
 </li>
 <li>
 Manage web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
 </li>
 <li>
 Manage domain controllers and related services, including Active Directory roles, replication, and group policy enforcement.
 </li>
 <li>
 Handle directory services: Active Directory and Entra ID (Azure AD).
 </li>
 <li>
 Oversee snapshots and backups.
 </li>
 </ul>
 
 Networking &amp; Security
 
 <ul>
 <li>
 Design and maintain secure networks: VLANs, DNS/DHCP, load balancers.
 </li>
 <li>
 Configure VPNs (IPSec/OpenVPN/WireGuard) for site-to-site and remote access.
 </li>
 <li>
 Administer firewalls and WAF; manage Cloudflare (DNS, CDN, WAF, Zero Trust).
 </li>
 <li>
 Apply Zero Trust, MFA/SSO, and secrets management.
 </li>
 <li>
 Manage security solutions such as Kaspersky or equivalent tools to ensure device protection and compliance.
 </li>
 </ul>
 
 DevOps &amp; Automation
 
 <ul>
 <li>
 Build and maintain CI/CD pipelines using open-source tools.
 </li>
 <li>
 Implement Infrastructure as Code (Terraform, Ansible) for provisioning and configuration.
 </li>
 <li>
 Manage and troubleshoot containerized environments using Docker and Kubernetes, including deployment, scaling, and monitoring.
 </li>
 </ul>
 
 Monitoring &amp; Compliance
 
 <ul>
 <li>
 Deploy Prometheus and Grafana for metrics and dashboards.
 </li>
 <li>
 Operate Wazuh for SIEM/XDR (agent rollout, alert tuning, integrations).
 </li>
 <li>
 Ensure compliance with ISO 27001 and PCI DSS standards.
 </li>
 <li>
 Maintain audit-ready documentation and enforce security best practices.
 </li>
 </ul>
 
 Reliability &amp; Disaster Recovery
 
 <ul>
 <li>
 Architect for high availability and fault tolerance.
 </li>
 <li>
 Design and maintain Backup &amp; Disaster Recovery plans (RPO/RTO, immutable backups, DR drills).
 </li>
 <li>
 Support air-gapped environments with strict security and operational controls.
 </li>
 </ul>
 
 Required Qualifications
 
 <ul>
 <li>
 7&ndash;10 years of experience in IT Infrastructure, DevOps, or related roles.
 </li>
 <li>
 Strong Windows &amp; Linux administration experience.
 </li>
 <li>
 Expertise in web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
 </li>
 <li>
 Hands-on with VPNs, firewalls, and Cloudflare.
 </li>
 <li>
 Experience with CI/CD, IaC (Terraform, Ansible), and containerization (Docker, Kubernetes).
 </li>
 <li>
 Ability to work with air-gapped environments and strict security controls.
 </li>
 <li>
 Scripting skills (PowerShell, Bash, or Python).
 </li>
 </ul>
 
 Preferred Qualifications
 
 <ul>
 <li>
 Familiarity with Prometheus, Grafana, and SIEM tools (e.g., Wazuh).
 </li>
 <li>
 Advanced Cloudflare (Zero Trust, tunnels, WAF tuning).
 </li>
 <li>
 Backup/DR tooling (Veeam, restic, Bacula).
 </li>
 <li>
 Endpoint management (Intune/MDM), CIS hardening benchmarks.
 </li>
 <li>
 Experience in regulated industries (finance, banking, e-commerce).
 </li>
 <li>
 Knowledge of ISO 27001 and PCI DSS implementation.
 </li>
 </ul>
 
 Interpersonal &amp; Language Skills
 
 <ul>
 <li>
 Strong sense of
 
 accountability
 
 and ownership of tasks and outcomes.
 </li>
 <li>
 Proven ability to work effectively in
 
 team environments
 
 , collaborating across functions.
 </li>
 <li>
 Excellent
 
 problem-solving
 
 and
 
 adaptability
 
 in dynamic and complex situations.
 </li>
 <li>
 Clear and professional
 
 communication skills
 
 , both written and verbal.
 </li>
 <li>
 
 Mid to high English proficiency
 
 required for documentation, meetings, and cross-team collaboration.
 </li>
 <li>
 Ability to manage priorities, meet deadlines, and contribute to a culture of continuous improvement.
 </li>
 </ul>
 
 
 
</div>

Senior System Administrator

Gulf Future Business

We are seeking a proactive and experienced System Administrator / IT Administrator to manage and support the organization's IT infrastructure, ensuring the availability, security, and performance of enterprise systems, servers, networks, and cloud services. The ideal candidate will have strong expertise in system administration, network management, cybersecurity, backup and disaster recovery, and Microsoft technologies, with hands-on experience supporting mission-critical business applications.Key Responsibilities:<ul><li>Administer, maintain, and monitor Windows and Linux server environments.</li><li>Manage and secure enterprise network infrastructure, including switches, firewalls, VPNs, and connectivity.</li><li>Administer and maintain Palo Alto Firewalls, including policy management, security updates, VPN configuration, and threat prevention.</li><li>Manage and support Microsoft Office 365 services, including user administration, licensing, security, and compliance.</li><li>Administer Microsoft Exchange Server, including mailbox management, email security, and troubleshooting.</li><li>Implement, monitor, and maintain enterprise Backup and Disaster Recovery solutions to ensure business continuity.</li><li>Manage VMware and/or Hyper-V virtualization environments, including virtual machine provisioning, monitoring, and optimization.</li><li>Administer AWS infrastructure, including AWS Storage Gateway connectivity and Amazon FSx file storage services.</li><li>Perform network administration, including configuration and troubleshooting of Cisco switches, routing, VLANs, DNS, DHCP, and related services.</li><li>Manage System Center Configuration Manager (SCCM) for software deployment, patch management, and endpoint administration.</li><li>MOF System</li><li>CFS Billing System</li><li>Attendance Management System</li><li>NTI System</li><li>Avaya Communication System</li><li>Monitor system performance, capacity, and availability while proactively identifying and resolving infrastructure issues.</li><li>Perform regular security patching, vulnerability remediation, and system hardening.</li><li>Develop and maintain system documentation, standard operating procedures, disaster recovery plans, and configuration records.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li><li>2+ years of experience in system administration, infrastructure management, or enterprise IT support.</li><li>Strong knowledge of Windows Server and Linux administration.</li><li>Proven experience managing enterprise networks and security infrastructure.</li><li>Excellent troubleshooting, analytical, and problem-solving skills.</li><li>Strong communication and documentation abilities.</li></ul>Work Location: In person

System Administrator / IT Administrator

<div><div><div>Now
</div></div><div><div><div>Job ID</div>
<div>R-551132</div>
</div><div><div>Category</div>
<div>Quality</div>
</div><div><div>Location</div>
<div>A&ntilde;asco, Puerto Rico</div></div></div></div>
 <div>We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
<h1 class="jobSectionHeader">Job Description</h1>
Job Responsibilities:
1. Update and maintain the C2C System including but not limited to data entry of the training information. 
2. Receive and keep custody of the training records following training procedures. 
3. Monitor Plant training compliance, prepare and send training compliance report by department to supervisor on a weekly basis. 
4. Notify trainers, supervisors and/or designee when training is pending to be completed. 
5. Responsible for curricula and items update in the C2C System. 
6. Notify the Documentation Area in writing once the training required by documents included in an Engineering Change Order (ECO) has been completed. 
7. Support document originator providing the list of impacted personnel with the document&rsquo;s changes. 
8. Support Deviation originator providing list of impact personnel. 
9. Create associate profiles and assign curricula(s) identified by the Supervisor in the C2C System. 
10. Coordinate new hire training and delivers training related to quality topics. 
11. Coordinated on boarding process, as required. 
12. All other duties assigned by Supervisor.
Minimum Requirement:<ul><li>
High School Diploma or GED</li></ul>
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.<h1 class="jobSectionHeader">
Why Join Us?</h1>
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you&rsquo;ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
USA PR Juncos - Road 31<h1 class="jobSectionHeader">
Additional Locations</h1><h1 class="jobSectionHeader">
Work Shift</h1>
PR 800am-430pm M-F (United States of America)</div>

Training System Administrator

4nodes Technologies

System Security &amp; AdministratorCompany: 4Nodes TechnologiesLocation: Tajpura Scheme, Canal Road, Lahore (Onsite)Job Type: Full-Time (Monday&ndash;Friday)About the Role4Nodes Technologies is looking for a System Security &amp; Administrator to manage and secure our IT infrastructure. The ideal candidate should have hands-on experience in System Administration, Networking, Hardware Troubleshooting, Backups, Virtualization, and IT Security.Key Responsibilities<ul><li>Install, configure, and maintain Windows PCs and Office IT Infrastructure.</li><li>Troubleshoot Hardware, Software, Networking, and Operating System issues.</li><li>Configure and manage NAS Devices, Backups, and Virtual Machines (VMware, Hyper-V, VirtualBox).</li><li>Maintain DNS, DHCP, VPN, Wi-Fi, Routers, Switches, and Firewall configurations.</li><li>Perform System Updates, Antivirus Management, Malware Removal, and Security Monitoring.</li><li>Support Website Hosting Infrastructure, including cPanel, Cloudflare, SSL, DNS, and Website Migrations.</li><li>Maintain IT Documentation, Asset Inventory, and Security Policies.</li><li>Provide Technical Support to internal teams.</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Cyber Security, or a related field.</li><li>Minimum 1 year of experience in System Administration or IT Support.</li><li>Strong knowledge of Windows, Networking, Hardware Troubleshooting, and Endpoint Security.</li><li>Experience with NAS, Virtualization, Backups, and Hosting Environments is preferred.</li><li>Good Communication, Documentation, and Problem-Solving skills.</li><li>Must be based in Lahore and willing to work Onsite.</li></ul>Why Join Us?<ul><li>Professional and growth-oriented work environment.</li><li>Opportunity to work with Modern IT Infrastructure and Web Technologies.</li><li>Career Growth and learning opportunities.</li><li>Competitive Salary Package.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What are your Current Salary and Expected salary?</li><li>How many years of experience do you have as a System Security Administrator?</li></ul>Education:<ul><li>High School (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

System Security & Administrator

Betsol

<div><div><div><div><h2 class="jobSectionHeader">Company Description</h2></div><div>
BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL&rsquo;s Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com</div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
The Workforce Management System Administrator will provide engineering and operational support for Aspect and Intradiem technologies within an enterprise environment. This role is responsible for incident response, problem management, and change execution, including evening and weekend support coverage. The right candidate will collaborate with vendors, developers, and engineering teams to ensure the reliability and continuous improvement of contact center applications.
This is a hands-on role requiring strong technical expertise in Aspect Workforce Management, Intradiem real-time automation, and reporting/analytics tools used across the enterprise contact center.
Key Responsibilities<ul><li>
Application Support &amp; Monitoring<ul><li>
Proactively monitor and perform daily health checks of Aspect and Intradiem applications.</li><li>
Troubleshoot and resolve production issues impacting scheduling, forecasting, real-time adherence, or intraday workforce automation.</li><li>
Track and escalate issues with vendors or internal engineering teams to ensure timely resolution.</li></ul></li><li>
Change Execution &amp; Problem Management<ul><li>
Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline.</li><li>
Perform root-cause analysis of system disruptions and drive corrective actions to prevent recurrence.</li><li>
Participate in upgrades, integrations, and cross-application projects involving Aspect, Intradiem, and reporting platforms.</li></ul></li><li>
Collaboration &amp; Stakeholder Engagement<ul><li>
Partner with internal developers, architects, and external vendors to optimize the workforce management ecosystem.</li><li>
Provide technical knowledge transfer and documentation to Level 1/2 support staff.</li><li>
Effectively communicate status, risks, and solution recommendations to stakeholders at all levels.</li></ul></li><li>
Technology Ownership<ul><li>
Serve as a subject matter expert (SME) for Aspect Workforce Management and Intradiem automation, ensuring optimal configuration and utilization.</li><li>
Support integration of these platforms with related applications such as reporting, agent performance, and AI-enabled contact center technologies.</li><li>
Recommend automation opportunities and enhancements to drive efficiency and scalability.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Required Qualifications<ul><li>
3+ years of IT support or operations engineering experience administering backend infrastructure for contact center workforce management and automation platforms &mdash; not limited to using these tools as an end user or reporting analyst.</li><li>
Direct experience with system-level administration of Aspect WFM (also known as Alvaria) and Intradiem, including server/application configuration, platform architecture, database or SQL-level troubleshooting, and integration points with upstream/downstream systems (real-time automation, intraday management).</li><li>
Strong problem-solving and troubleshooting skills in production enterprise environments, including diagnosing issues at the application, server, database, or integration layer &mdash; not just within the user-facing scheduling/reporting interface.</li><li>
Experience managing incidents, executing controlled changes, and supporting major deployments, including hands-on change execution (configuration changes, patches, upgrades) rather than submitting change requests to a technical team.</li><li>
Solid understanding of enterprise contact center environments and dependencies (telephony, reporting, CRM), with the ability to troubleshoot integration and data-flow issues between these systems and the Aspect WFM/Intradiem platform &mdash; not just consume their outputs.</li></ul>
Preferred Qualifications<ul><li>
Familiarity with real-time adherence monitoring, scheduling optimization, and workforce automation best practices.</li><li>
Understanding of how workforce management tools integrate with telephony, call routing, and reporting systems.</li><li>
Ability to explain complex workforce/automation concepts in clear, business-friendly terms.</li><li>
Strong written documentation skills to produce runbooks, SOPs, and technical reference material.</li><li>
Continuous learner, staying current on workforce management trends and emerging automation tools.</li></ul>
Additional Information<ul><li>
This role requires evening and weekend on-call support participation.</li><li>
You will support major incident bridges and collaborate in high-urgency scenarios.</li><li>
Initial engagement will focus on Aspect Workforce Management and Intradiem automation, with potential expansion into broader contact center transformation initiatives.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div>
NA</div></div></div>
<div><div>
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Workforce Management System Administrator - Aspect/Intradiem

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