system operations trainer

Seminole Electric

<div><p><b>Position Summary Description</b></p><p>
Responsible for the development and maintenance of training programs associated with electric power system operations to assure operations personnel receive the training necessary to assure reliable system operation in accordance with North American Electric Reliability Corporation (NERC) and other applicable standards and regulations. Assures ongoing assessment of the competencies, skills and knowledge requirements associated with the operational positions in System Operations and arranges applicable training based upon assessed employee group and individual needs. Assures operations personnel receive that training which is required by NERC Standards, and other applicable regulatory entities and is accountable for auditable compliance.</p><p><b>
Qualifications and Education Requirements</b></p><p>
Bachelor of Science Degree in Electrical Engineering, Technology or related area. Five (5) years of experience in steam / electric power production, high voltage transmission operation or power system operations. Experience as an instructor or trainer. Two (2) years of similar experience may be substituted for each year of education. NERC System Operator certification at the Balancing, Interchange, and Transmission Operator (BIT) level or higher, or ability to obtain it within sixty (60) days of employment.</p><p><i>
Core Competencies</i>: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional</p><p><i>
Technical Competencies/Skills</i>:</p><ul><li>
Systematic Approach to Training</li><li>
Training Program Implementation and Maintenance</li><li>
NERC, FRCC and NAESB Standards, Practices and Procedures and FERC Standards of Conduct</li><li>
Electric Power Principles and Components</li><li>
Interconnected Power System Operations</li><li>
System Protection</li><li>
Transmission Operation and Equipment Principles</li><li>
Balancing &amp; Interchange Functions</li><li>
Power System monitoring and Control</li><li>
Economic Dispatch Principles</li><li>
Energy Accounting Functions</li><li>
Proficiency with Microsoft Office applications</li></ul><p>
 <i>Soft Competencies/Skills</i>:</p><ul><li>
Effective verbal/nonverbal, listening and written communications</li><li>
Leadership</li><li>
Planning and Organizing</li><li>
Multi-Tasking</li><li>
Detail Oriented</li><li>
Time Management</li><li>
Emergency Decision-making</li><li>
Problem Solving</li></ul><p></p><p><b><br>
Essential Functions</b></p><ul><li>
Based on job task analyses, NERC and other regulatory entities, develops initial and ongoing training requirements for the System Operator positions in conjunction and consultation with the Training Staff.</li><li>
In coordination with the Training staff, develops SECI system operations criteria (knowledge, skills and competency) for qualification of System Operators in unsupervised operation of the SECI system.</li><li>
Develops and maintains an overall training program for System Operator recertification (NERC). Schedules all System Operators and NERC certified operations support staff for continuing education training and documents the Learning Activities as evidence of Standards compliance.</li><li>
Develops annual System Operations training plan budgetary requirements and manages activities in accordance with the approved budget.</li><li>
Supervises and provides work direction to Associate System Operators (developmental position) on the fundamentals of Power System Operation, NERC, FRCC, and SECI standards, policies and procedures, in the development of skills and knowledge as defined in the Associate System Operator job description and step progression program.</li><li>
Provides instruction and prepares new System Operators and Associate System Operators for the NERC System Operator Certification examination.</li><li>
In coordination with the Training Staff, sets learning objectives for On-the-Job Training and coordinates scheduling with the System Operator Supervisor and other applicable area supervision.</li><li>
Continuously assesses new Associate System Operator (trainee) skills and makes recommendations to the Manager of Control Center Operations for release from the initial training program.</li><li>
Develops and delivers training for new NERC, FRCC, or SECI standards or procedures and coordinates the development of supplemental training with SECI team members having &ldquo;expert&rdquo; knowledge of applicable System Operations areas.</li><li>
Acquires outside subject matter expert services and training materials as necessary, within budgetary constraints.</li><li>
Applies for NERC certified CEHs for all applicable training activities delivered.</li><li>
In coordination with the Training Staff, develops and coordinates training scenarios and drills including emergency operations topics such as system restoration, emergency load shedding, etc.</li><li>
Facilitates NERC Standards required training for support staff as required by the NERC CIP standards on physical and electronic cyber security.</li><li>
Assures system operations personnel training is in auditable compliance with NERC and other applicable regulatory entity requirements.</li><li>
Stays abreast of NERC and FRCC standards developments as well as regulatory requirements (such as OSHA) to assure system operations personnel are prepared for new and modified requirements.</li><li>
Represents SECI on the FRCC System Operator Subcommittee.</li><li>
Develops operational practices and procedures in conjunction with the Manager of Control Center Operations, Supervisor of System Operations and the System Operations Outage Coordinator and develops associated implementation training activities.</li><li>
Oversee unplanned evolutions ensuring proper Lessons Learned are tracked, training evaluated and developed if required.</li><li>
Performs other duties as applicable to the position or as assigned.</li><li><b>
NERC Compliance</b>: Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in &quot;audit-ready&quot; form. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and your duties and responsibilities in the SOM.</li></ul><p></p><p><b><br>
Physical Requirements</b></p><p>
Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver&rsquo;s license and acceptable Motor Vehicle Report.</p><p></p><p><b><br>
Working Conditions</b></p><p>
Some travel and work outside of normal business hours. While working in certain areas of the plant there is the potential for exposure to hazards typical of an industrial working environment. Rotating &ldquo;on call&rdquo;, after hours calls with the possibility of returning to work. Performs System Operator shift duties when necessary. Occasional travel to other locations, sometimes overnight.</p><p></p><p><br>
&ldquo;<i>Disclaimer - Management may modify this job description at any time and may require the performance of additional duties, </i><i>or modification of physical requirements, with or without advance notice.&rdquo;</i></p></div>

SYSTEM OPERATIONS TRAINER

Holland & Knight

<div><div>We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.</div><div></div><div><i><br>
This position is located at the Firm's global operations center in Tampa.</i></div><div></div><div>
Description:</div><div>
We are seeking an IT Regional Trainer to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The IT Regional Trainer creates and implements technology learning initiatives through classroom, remote, and individual instruction. They train office-wide and Firm-wide users on various general and legal-specific technology applications. They also participate in Firm-wide IT projects for testing, documenting, and deploying new technology, and provide software support as needed.</div><div></div><div>
Key Responsibilities and Essential Job Functions:</div><ul><li>
Deliver training programs, including development, promotion, delivery, implementation, and evaluation for New Hire and other IT Training programs offered at the Firm.</li><li>
Collaborate with IT staff and key administrative and legal leaders to identify end-user training priorities and strategies.</li><li>
Utilize a learning management system to perform administrative tasks associated with training: schedule classes/courses, maintain attendance registration and records, analyze the effectiveness of training, and gather student feedback.</li><li>
Develop comprehensive training plans and produce course materials.</li><li>
Manage classes by motivating participants, maintaining control of the class environment, and directing the learning of participants to achieve program objectives.</li><li>
Serve on project teams for rollouts of new technology and upgrades, which includes evaluating, testing, and marketing.</li><li>
Contribute to the development of instructional and participant materials, including objectives, training documentation, visual aids, testing, training instruments, and course handouts. Provide feedback regarding effectiveness and ease of use.</li><li>
Design and develop online learning modules to support instructor-led programs or other initiatives within IT.</li><li>
Provide end-user support services for software-related inquiries as appropriate.</li><li>
Prepare activity and progress reports concerning training and project activities.</li><li>
Special projects and duties as assigned.</li></ul><div></div><div>
Required Skills:</div><ul><li>
Must possess strong organizational skills, exceptional communication and writing abilities.</li><li>
Proven presentation and platform skills.</li><li>
Excellent technical coaching and counseling skills with the ability to effectively influence others to take action and achieve objectives.</li><li>
Strong analytical skills to assess training effectiveness and implement improvements.</li><li>
Proficiency in designing and developing online learning modules.</li><li>
Ability to manage multiple projects simultaneously and meet deadlines.</li></ul><div></div><div>
Required Qualifications &amp; Education:</div><ul><li>
Bachelor&rsquo;s degree required.</li><li>
5+ years of corporate training experience to include classroom, and E-Learning.</li><li>
Thorough knowledge of desktop productivity software and groupware products.</li><li>
Expert level proficiency with MS Office Suite.</li><li>
Knowledge of legal industry specific software preferred (i.e. Document Management System).</li><li>
Ability to learn such software, as well as software developed in house required.</li><li>
Expertise in using learning management systems and other educational technologies.</li></ul><div></div><div>
Physical Requirements:</div><ul><li>
Ability to sit or stand for extended periods of time.</li><li>
Moderate or advanced keyboard usage</li></ul><div></div><div>
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.</div><div></div><div>
Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&amp;D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.</div><div></div><div><i>
Benefits may vary by position and office.</i></div><div></div><div><i>
Holland &amp; Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.</i></div><div></div><div><i>
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland &amp; Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit </i><div><i>Legal Information</i></div><i> Portal for Holland &amp; Knight LLP&rsquo;s privacy policies.</i></div></div>

IT Regional Trainer

AdventHealth Corporate

<div><p><b>Our promise to you:</b></p><p></p><p>
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that <b>together</b> we are even better.</p><p></p><p><b>
All the benefits and perks you need for you and your family:</b></p><p></p><ul><li><p>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</p></li><li><p>
Paid Time Off from Day One</p></li><li><p>
403-B Retirement Plan</p></li><li><p>
4 Weeks 100% Paid Parental Leave</p></li><li><p>
Career Development</p></li><li><p>
Whole Person Well-being Resources</p></li><li><p>
Mental Health Resources and Support</p></li><li><p>
Pet Benefits</p></li></ul><p></p><p><b>
Schedule:
</b></p>Full time<p></p><p><b>
Shift:</b></p>
Day (United States of America)<p></p><p><b>
Address:</b></p>
3100 E FLETCHER AVE<p></p><p><b>
City:</b></p>
TAMPA<p></p><p><b>
State:</b></p>
Florida<p></p><p><b>
Postal Code:</b></p>
33613<p></p><p><b>
Job Description:</b></p><p></p>
Serves as a facility provider resource and role model in the use of clinical information systems. Works with providers during care delivery to assess functionality, impact on workflow, analyze user needs, and document requests. Analyzes requirements to propose effective solutions and identify opportunities for improvement and automation. Researches, validates, and logs provider EMR enhancement requests, discusses recommended solutions with provider and operational teams, and obtains operational design approval. Conducts multiple annual information technology outreach touch points with medical staff members, share application tips, and guide providers to best practices. Communicates modifications made to the application through collaterals and personal contact with providers. Assists customers with the customization of the application using tools within the electronic health record foundation. Engages in daily rounding in the acute setting with active engagement with providers to proactively recognize and resolve issues. Provides education on new applications or functionality, conduct provider orientations, train-the-trainer sessions, and other training as needed. Assists with executing change management strategies to enable smooth implementation of new application changes and enhancements. Provides go-live support and post-go-live optimization at local sites and other facilities, including readiness to work various shifts. Develops, implements, maintains, and optimizes health information technology training materials for providers based on current clinical practice and workflow. Other duties as assigned.<b>Knowledge, Skills, and Abilities:</b><br>
<ul><li>Advanced clinical knowledge of current healthcare practice and Provider workflow (CPOE and documentation) with conceptual and practical understanding of various training techniques for users with various learning styles [Required]</li><li>Industry experience with electronic medical records [Required]</li><li>Expert conflict management skills [Required]</li><li>Communication skills both written and oral, are professional and follow defined escalation process [Required]</li><li>Is accountable for realization of goals and defined metrics [Required]</li><li>Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions [Required]</li><li>Understands own strengths and development needs, learns from experience, and owns personal and professional development [Required]</li><li>Creates an environment that is positive, service oriented and that values individual perspectives while driving towards common goals; assists teammates, leadership and Providers to achieve outcomes [Required]</li><li>Basic competency in Microsoft Office Applications [Required]</li></ul><br>
<b>
Education:</b><br>
<ul><li>Bachelor's of Nursing [Required]</li><li>Master's [Preferred]</li></ul><br>
<b>
Field of Study:</b><br>
<ul><li>in Informatics, Computer Science or Information Technology</li></ul><br>
<b>
Work Experience:</b><br>
<ul><li>5+ total between clinical and informatics experience [Required]</li><li>Experience supporting applications used by providers [Preferred]</li><li>Experience with Epic or other comparable EMR [Preferred]</li><li>Recent experience with health information technology [Required]</li></ul><br>
<b>
Additional Information:</b><br>
<ul><li>N/A</li></ul><br>
<b>
Licenses and Certifications:</b><br>
<ul><li>Registered Nurse (RN) [Required]</li></ul><br>
<b>
Physical Requirements:</b> <i>(Please click the link below to view work requirements)</i><br>
Physical Requirements - https://tinyurl.com/23km2677<p></p><p><b>
Pay Range:</b></p><p></p>
$68,132.50 - $119,520.35<p></p><p><i>
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</i></p></div>

RN Physician Informatics Advocate Intermediate

Moffitt Cancer Center

<div><p>Are you looking for an opportunity to be part of an innovative team and make an impact in the lives of those affected by cancer? As a member of the<b> </b><b>Moffitt Non-Therapeutic Research Office (NTRO)</b> you may interact directly with community members and patients to enroll, educate, and guide participants through the experience of taking part in research. You may support non-therapeutic research in other ways including data entry, project and protocol management and quality assurance. Regardless, you will be a member of a collaborative team that ensures non-therapeutic research activities are moving forward safely, smoothly, and according to plan.</p>
<p>Our NTRO Research team comes from a variety of backgrounds and experiences, including public health, psychology, biological sciences and more. There are opportunities for those who have worked in other areas of public health as well as those who are looking for a new and exciting opportunity. Team members of NTRO work closely with community members, patients, patient families, study sponsors, and the clinical teams including physicians, pharmacists, nurses, and other health care providers.</p>
<p>These positions typically offer a Monday through Friday schedule, though some require occasional weekends. Most offer a hybrid schedule (mix of remote and on-site). Moffitt offers training and orientation. Relocation assistance may be provided for eligible candidates.</p>
<p>The <b>NTRO Research Study Manager&rsquo;s</b> primary focus is to work with the Principal Investigator (PI) and the research team, overseeing all assigned research projects/protocols conducted at Moffitt Cancer Center as well as overseeing Moffitt research protocols at external sites. The NTRO Research Study Manager facilitates and leads one or more projects related to nontherapeutic research activities.</p>
<p>This position will support <b>Dr. Nate Parker</b> in the MPROVE lab, conducting exercise-related research. The Study Manager is responsible for the overall study portfolio management for the MPROVE lab.</p>
<p><b>The Ideal Candidate:</b></p>
<ul><li>Master's degree in field relating to public health, psychology, biological sciences or relevant field and three (3) years of directly relevant research experience (participant recruitment, biospecimen procurement, protocol amendments, data abstraction, budget planning) is preferred.</li>
<li>Project management related experience (leading, planning, implementing and/or executing research projects) preferred.</li>
<li>Grant or manuscript writing experience.</li>
</ul>
<p><b>Responsibilities:</b></p>
<ul><li>The NTRO Research Study Manager routinely performs the following research activities:
<ul><li>plans, leads, and facilitates the daily research and administrative duties associated with the PI's portfolio of research</li>
<li>monitors project timelines and performs related project quality assurance</li>
<li>assignment of resources including oversight of the training needs related to the study(s) implementations</li>
<li>acts as the liaison between the faculty member and the research coordinators</li>
<li>collaborates with cross-functional, internal and external teams to efficiently implement and execute all assigned protocols</li>
</ul></li></ul><p><b>Credentials and Qualifications:</b></p>
<ul><li>Bachelor&rsquo;s degree in field relating to public health, psychology, biological sciences or relevant field and five (5) years of directly relevant research experience (participant recruitment, biospecimen procurement, protocol amendments, data abstraction, budget planning), inclusive of 2 years of project management related experience (leading, planning, implementing and/or executing research projects) is required.</li>
<li>Must have the ability to work well under the pressure of meeting mandatory deadlines.
</li><li>Must have good organizational skills and careful attention to details.
</li><li>Good oral and written communication skills are required.
</li><li>Must have ability to plan, organize and coordinate multiple work assignments.
</li><li>Must be capable of exercising good judgment, communicating with others, and displays a high degree of competence, skill, creativity and independence of thought and action. Must have strong data management and overall computer skills.</li>
<li>Personal Trainer Certification highly desired</li></ul><br>
<p>
</p><p>Moffitt Team Members are eligible for Medical, Dental, Vision, Paid Time Off, Retirement, Parental Leave and more. Tampa is a thriving metropolitan city, which has become a hub for ground-breaking research, welcoming individuals from around the globe. This diverse city is engulfed with rich culture, year-round activities, amazing cuisine and so much more. We strive for work/life balance.</p><br>
<p></p>
<p>If you have the vision, passion, and dedication to contribute to our mission,</p>
<p>then we have a place for you.</p><br>
<p></p>
Location: H. Lee Moffitt Cancer Center &amp; Research Institute &middot; NTRO<br>
Schedule: Full Time, Day Shift, M-F 8-4:30</div>

NTRO RESEARCH STUDY MANAGER

Tampa General Hospital

<div><div><b>Rev Cycle Support Analyst Lead - USFTGP RCO</b> <b>-</b> <b>(</b><b>260000Y1</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><br>
Under the direct supervision of Assistant Director of Liaison and Analytics and according to established policies and procedures, the Lead Revenue Cycle Support Analyst performs routine analysis to evaluate and optimize revenue cycle processes and technology, with a primary focus on leveraging Epic and related systems. This role partners closely with Information Technology and Revenue Cycle Operations teams to streamline workflows, maximize system capabilities, and support departmental strategic and operational objectives. Maintains system specification and workflow documentation relevant to revenue cycle applications and processes. Acts as a liaison between IT and Revenue Cycle Operations, facilitating communication and collaboration to ensure successful implementation and support of technology solutions related to revenue cycle functions. Participates in and/or leads department task forces, focus groups and/or committees as assigned by their supervisor to meet group objectives. Employs intermediate analytical and technical evaluative processes, managerial and interpersonal perspectives. Responsible for performing job duties in accordance with the mission, vision, and values of USFTGP.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p><b>
Certification</b></p><p>
Epic Resolute &ndash; Professional Billing</p><p>
Epic Resolute &ndash; Professional Claims</p><p><b>
Work Experience and Additional Information</b></p><p>
Minimum of five (5) plus (+) years of healthcare revenue cycle related experience. Experience in Epic Professional Billing (PB) system support, including configuration, troubleshooting, and optimization.</p></div><div></div><div><div><b><br>
Bachelor's degree in Healthcare, Business, Finance or Information Technology can replace three (3) years of required operational experience; an Associate's degree can replace one (1) year.</b></div></div><div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Minimum Salary</b><b>:</b> 63,419.20</div><div><b>
Job Posting</b><b>:</b> Mar 3, 2026, 6:13:01 PM</div></div>

Rev Cycle Support Analyst Lead - USFTGP RCO

Tampa Electric Company

<div></div><div><div><div><p>At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serve more than 500,000 residential, commercial and industrial customers across 14 service areas.</p>
<p>We&rsquo;re an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success.</p>
<p>You&rsquo;ll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development.</p>
<p>Whether it&rsquo;s your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future.</p>
<p>Start here.</p></div></div></div>
<br><div><div><div><div><div><div>Title: <b>Night Dispatch Analyst I</b><br>
Company: <b>Peoples Gas System</b><br>
State and City: <b>Florida</b> - <b>Tampa</b><br>
Shift: <b>10 Hr. Day - M-F</b></div><div></div><div><b><br>
WHO WE ARE?</b><br>
Peoples Gas System is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse &ndash; in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.</div><br>
<div></div>
<div><b>
HOW YOU&rsquo;LL HELP DRIVE THE FUTURE OF NATURAL GAS?</b><br>
The Night Dispatcher Analyst will be responsible for analyzing and dispatching daily workload for field technicians and contractors, ensuring route accuracy and appropriate dissemination of work for Peoples Gas System Operations. The verification of all schedules and resources will be achieved to ensure timely and reliable service to customers in accordance with the corporate business plans. Uses independent judgment to dispatch field technicians and contractors efficiently, effectively, and safely to respond to emergencies, urgent and non-emergency work orders as appropriate. Working in a fast paced and demanding environment, prioritizes work suitable to its urgency, ensures all work orders are completed, and customer appointments are kept on time. Responsible for maintaining accurate information within the Work and Asset Management (WAM) Business System. Supports Operations personnel and other resources to include and not limited to: Customer Experience, Meter Services, and Billing &amp; Collections Departments.</div><br>
<div></div>
<div><i>
This is a three-level progression. Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments. Advancement is not automatic, i.e. based solely on time in the job, but will be based on the employee&rsquo;s performance, qualifications, and the business and/or technical needs of the department.</i></div><br>
<div></div>
<div><i>
Night Shift hours:</i></div>
<ul>
<li><i>5pm - 4am - M - F, 4x10 days, one work from home day</i></li>
<li><i>9pm - 8am - M - F, 4x10 days, one work from home day</i></li></ul><br>
<div></div>
<div><b>
WHAT YOU NEED TO SUCCEED</b></div>
<ul>
<li>High school diploma or GED equivalent from an accredited school/institution.</li>
<li>Minimum of four (4) years of related support work experience in an engineering, construction, or utility environment. Experience consists of the coordination and dispatching of work orders or complex tasks.</li>
<li>Ability to work effectively in a team environment that is fast paced and highly deadline driven.</li>
<li>Must communicate clearly and effectively both orally and in writing.</li>
<li>Align the implementation of work completion with Business Goals.</li>
<li>Ability to read and comprehend policies, procedures, and instructions.</li>
<li>Must use good judgment, prioritize work assignments, work independently, and be multi-tasked oriented.</li></ul><br>
<div></div>
<div><b>
PRIMARY DUTIES &amp; RESPONSIBILITIES</b></div>
<ul>
<li>Dispatches daily workload for field technicians and contractors, ensuring route accuracy and appropriate distribution of work.</li>
<li>Responsible for ensuring the accurate completion of work orders as required. Responsible for updating records in a timely fashion to represent and notify service areas and others of completion of identified work.</li>
<li>Maintains communications with Customer Experience Departments, Operations Management, Scheduler-Coordinators and Centralized Dispatchers on work order issues. Creates, assigns, updates, and corrects work orders in SAP, WebIC, ISU, FIORI and the Work and Asset Management (WAM) Business System as needed.</li>
<li>Meets work deadlines with regards to daily tracking and work shifting of field technicians to meet customer appointments and high priority work.</li>
<li>Interfaces with customers and customer service personnel as needed regarding appointments and field issues. Investigate and recommend timely resolutions of customers concerns by collaborating with Operations to provide excellent customer service. M Maintains customer Gas Service Agreements and New Construction move-ins within SAP and Work and Asset Management (WAM) Business System.</li>
<li>Attentive coverage of the gas dispatch hotline to provide support to Customer Experience Departments and field technicians. Manages safe and rapid emergency work order response.</li>
<li>Interface regularly with the Scheduler-Coordinator to aid in creating short-term work plans.</li>
<li>Will perform additional duties and responsibilities and assist other personnel as needed.</li></ul><br>
<div></div>
<div><b>
WHAT WILL GIVE YOU A COMPETITIVE EDGE?</b></div>
<ul>
<li>Applicable Associates degree, two-year technical degree or technical certification may be considered in lieu of up to two years of related experience.</li>
<li>Bachelor's degree may be considered in lieu of up to four years of related experience.</li>
<li>Minimum of four (4) years&lsquo; experience in the natural gas industry.</li>
<li>Proven leadership on projects and other various assignments of complexity and diversity.</li>
<li>Demonstrated experience in SAP.</li>
<li>Ability to work independently, be self-motivated and organized while meeting necessary time sensitive deadlines.</li>
<li>Must be able to efficiently use computer hardware and software for spreadsheets design, data manipulation/analysis and to produce graphic material and presentations.</li>
<li>Standard Query Language (SQL), report development skills (SQL/Oracle/Access).</li>
<li>Working knowledge of rules and regulations pertaining to the natural gas industry.</li>
<li>Working knowledge of Share Point, FSM, WAM (Work Asset Management), Excel, Power BI, Microsoft Teams, and SAP, WebIC, FIORI and ISU system.</li>
<li>Working knowledge of PGS (Peoples Gas System) administrative, Customer Experience, and local PGS Operations policies and procedures, and Peoples Gas Geographic territory.</li>
<li>Knowledge of work order types, terms used and physical fulfillment requirements of all types of work orders.</li></ul><br>
<div></div>
<div><b>
WHO WILL BE A PART OF YOUR TEAM?</b></div>
<ul>
<li>Interfaces with all levels of Company personnel. Primary relationships are with Operations, Customer Experience, Meter Services, Billing, Safety and Scheduler-Coordinators.</li>
<li>Interacts with Customers, contractors, emergency, and non-emergency agencies.</li></ul><br>
<div></div>
<div><b>
HOW YOU&rsquo;LL CONTRIBUTE?</b></div>
<ul>
<li>Builds Strong, Collaborative Relationships</li>
<li>Drives Operational Excellence for Customers</li>
<li>Speaks Up on Safety, Health, and the Environment</li>
<li>Takes Ownership &amp; Acts with Integrity</li>
<li>Thinks Strategically &amp; Exercises Sound Judgment</li></ul><br>
<div></div>
<div><b>
WHERE AND HOW YOU&rsquo;LL WORK?</b></div>
<ul>
<li>Weekly shifts with occasional overtime in a fast-paced operations office or home if deemed necessary environment.</li>
<li>Moderate Level of Stress.</li>
<li>Some travel may be required on an occasional basis.</li>
<li>Must have vision correctable to 20/40.</li>
<li>Must be physically capable of working indoor/outdoor environments.</li>
<li>Must be able to sit or stand for 12-hour shifts.</li></ul><br>
<div></div>
<div><b>
WHY YOU&rsquo;LL LOVE WORKING WITH US?</b><br>
We proudly offer a competitive total rewards package and other perks to help keep you thriving:</div>
<ul>
<li>Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.</li>
<li>Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.</li>
<li>Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.</li>
<li>Ownership Opportunities: Participate in Emera&rsquo;s Employee Common Share Purchase Plan and share in our success.</li>
<li>Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave.</li>
<li>Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.</li>
<li>And much more!</li></ul><br>
<div></div>
<div><b><i>
Whether you&rsquo;re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company.</i></b></div><br>
<div></div>
<div><b>
STORM DUTY REQUIREMENTS</b><br>
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.</div><br>
<div><i>
The successful applicant will be required to take and pass a Baseline Medical Examination as part of the pre-employment screening once an offer has been accepted. A pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. A physical may be conducted if required for the role.</i></div></div></div></div></div></div>

Night Dispatch Analyst I

Steve Madden

<div>
 <strong>
  Cashier (P/T)
  <br/>
  <br/>
 </strong>
 The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
  </li>
  <li>
   Reinforce a rewarding customer experience.
  </li>
  <li>
   Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
  </li>
  <li>
   Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
  </li>
  <li>
   Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
  </li>
  <li>
   Be flexible to occasionally perform work outside your specific role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1-2 years of retail experience.
  </li>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   Strong verbal and written communication skills.
  </li>
  <li>
   Ability to process information or merchandise through the computer system and POS register system.
  </li>
  <li>
   Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   50% off employee discount and 40% off immediate family discount
  </li>
  <li>
   Friends and Family Discount Events
  </li>
  <li>
   Free shoe every season/quarter
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Flexible schedule
  </li>
  <li>
   Career Growth
  </li>
  <li>
   Employee Referral Program
  </li>
  <li>
   Access to Steve Madden&rsquo;s Perk Spot Program
  </li>
  <li>
   Paid time to vote
  </li>
 </ul>
</div>


Cashier

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