system support analyst

Hirable Solutions

<p><b>Systems Analyst &ndash; Change Financial</b></p><p><b>Role:</b></p><p>Provide product support and maintenance (S&amp;M) services to assigned clients, including troubleshooting, 24/7 support, resolving client queries, and investigate the reported problems.</p><p>This position operates in a multi-tasking environment with high expectations to meet deadlines of deliverables with exceeding quality and support appropriate systems for the payments product in real- time production environments.</p><p><b>Key Requirements for this role:</b></p><p><b>Must have knowledge and/or experience in:</b></p><ul><li>Java</li><li>SQL, PL/SQL scripts &bull; Rest API</li></ul><p><b>Good to have knowledge and/or experience in:</b></p><ul><li>Unix scripts</li><li>Python</li><li>Database Knowledge</li><li>Atlassian products (Confluence/Jira/OpsGenie etc.,)</li></ul><p><b>Soft Skills:</b></p><ul><li>Amicable personality with a constructive attitude and willingness to collaborate, learn, and teach others</li><li>Ability to manage and resolve incidents from live production environments</li><li>Ability to investigate the reported software problems and in documenting the same for developmentteams reference and usage</li><li>Ability to prioritise the workload with minimal guidance in an unpredictable and challengingenvironment</li></ul><p>Job Type: Contractual / Temporary<br/>Contract length: 12 months</p><p>Pay: &#8377;1,000,000.00 - &#8377;2,500,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Work from home</li></ul><p>Application Question(s):</p><ul><li>Are you Immediate Joiner?</li><li>Do you have work experience in Java?</li></ul><p>Experience:</p><ul><li>System Analyst: 6 years (Required)</li></ul><p>Work Location: Remote</p>

System Analyst- Product Support and Maintenance

Hill Country Community Clinic

<div><p><b>Hill Country Community Clinic</b></p><p><b>
Job Description</b></p><p>
</p><p><b>Position: </b>EHR Support Analyst</p><p><b>
Location: </b>Redding, CA (On-site preferred)<br>
<b>Employment Type:</b> Full-Time<br>
<b>Salary Range:</b> $60,000 &ndash; $70,000 annually (DOE)<br>
<b>Reports to:</b> Director of Health Information Systems</p><p></p><p><b>
Summary</b></p><p>
The EHR (Electronic Health Record) Support Analyst will support, optimize, and report from our AthenaPractice (Centricity) electronic health record system. This role combines EHR support, SQL-based reporting, and data visualization (Power BI or Tableau) to strengthen clinic operations and improve patient-care workflows.</p><p>
The HER Support Analyst will work closely with clinical, billing, and IT teams to manage upgrades, troubleshoot user issues, and build dashboards that enhance patient care through data integrity, streamlined processes, and system reliability.
</p><p></p><p><b>Key Responsibilities</b></p><ul><li>
Configure, test, and maintain the EHR and related integrations.</li><li>
Analyze and optimize clinical and operational workflows for efficiency and data integrity.</li><li>
Develop and maintain SQL queries to extract, validate, and analyze EHR data.</li><li>
Build reports and dashboards in Power BI for leadership and clinical teams.</li><li>
Support EHR version updates including user acceptance testing and go-live validation.</li><li>
Manage user permissions, security, and HIPAA compliance.</li><li>
Provide Tier-2 support and coordinate with vendors (AllianceChicago, Visualutions, InDxLogic, etc.).</li><li>
Train staff and document workflows to promote consistent data use and quality.</li><li>
Assist in implementation of EPIC.</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in computer science, Public Health, or related field &mdash; or equivalent experience.</li><li>
3+ years of experience working with an EHR system (AthenaPractice, Epic, NextGen, eClinicalWorks, etc.).</li><li>
Strong SQL skills for report building and data analysis.</li><li>
Familiarity with Power BI, Tableau, or SSRS.</li><li>
Understanding of HIPAA and healthcare data standards.</li><li>
Excellent communication and troubleshooting skills.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Experience with AthenaPractice (Centricity) or other FQHC-level EHRs.</li><li>
Experience developing BI dashboards connected to SQL Server data sources.</li><li>
Previous work in a clinic, hospital, or FQHC setting.</li></ul><p></p><p><b>
Why Join Hill Country</b></p><ul><li>
Mission-driven work improving access to care in rural Northern California.</li><li>
Competitive pay and comprehensive benefits.</li><li>
403(b) retirement plan.</li><li>
Paid time off, holidays, and professional-development opportunities.</li><li>
Collaborative environment where technology directly supports patient care.</li></ul></div>

EHR Support Analyst - On Site

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Support Analyst
</div></div><div><div>Ref #
</div><div>227620
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 10-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Digital Support Analyst</p><p>
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.</p><p><b>
About the role</b></p><p>
In this role, you will serve as a key escalation point for resolving complex system-related queries and issues. In addition to managing customer interactions and system configurations, this role oversees the delivery of high-quality customer service, mentor&rsquo;s junior analysts, and drives continuous improvement initiatives. The Senior Analyst also ensures operational efficiency through enhanced tracking, reporting, and proactive problem resolution.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Handle escalated or complex customer incidents and provide advanced troubleshooting support.</li><li>
Conduct root cause analysis for recurring issues and recommend long-term solutions.</li><li>
Prepare detailed reports for high-impact incidents and share insights with stakeholders.</li><li>
Lead the resolution of escalated shipment discrepancies or critical delays.</li><li>
Ensure seamless coordination across teams to resolve time-sensitive customer issues.</li><li>
Handle priority escalations and ensure a resolution plan is in place to maintain customer satisfaction.</li><li>
Identify opportunities to preempt customer issues by analyzing historical trends and feedback.</li><li>
Perform more complex system configurations, such as workflow automation or integration setup with other tools.</li><li>
Collaborate with L2/L3 teams and stakeholders to propose and implement system improvements.</li><li>
Lead the testing of new system features, updates, or configurations to validate functionality and customer impact.</li><li>
Provide mentorship, training, and support to junior team members to enhance their skills and efficiency.</li><li>
Act as a subject matter expert (SME) for the team, ensuring knowledge is shared across the department.</li><li>
Monitor and ensure all escalations are resolved within SLA by L2/L3 teams.</li><li>
Monitor and report on team performance metrics, identifying gaps and improvement opportunities.</li><li>
Lead efforts to identify and address recurring incidents or service bottlenecks through data analysis.</li><li>
Create detailed reports on operational performance, SLA compliance, and customer satisfaction for senior leadership.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>
Bachelor&rsquo;s Degree or Equivalent with Minimum 3 years of job-related experience</li><li>
Logistic experience in operation &amp; system support.</li><li>
Excellent command of English language</li><li>
Through knowledge of cargo reservation/ acceptance / handling processes</li><li>
EDI Automation system and troubleshooting abilities.</li><li>
Ability to conduct application trainings.</li><li>
IATA/TACT Regulations</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227620</div></div></div></div></div></div></div></div>

Digital Support Analyst

Appalachian Regional Healthcare

<b>Overview:</b><br>
The Support Analyst will provide technical/analytical expertise for project coordination and network related problem resolution, and for assisting users in assessing computing needs while maintaining positive relationships through the system.
<br><br>
<b>Responsibilities:</b><br>
Provide microcomputer/network expertise to users of ARH Information Systems.
<br><br>
Assist manager of department in preparing work plans/recommendations and assist with project tasks.
<br><br>
Troubleshoot hardware and software throughout the system.
<br><br>
Assess users needs for hardware and software as requested.
<br><br>
Develop and maintain user documentation when required.
<br><br>
Maintain up-to-date knowledge in the field so they can recommend new services, products and equipment. Continue professional development by attending education programs designed for specialty areas.
<br><br>
Analyze the feasibility of purchasing/developing microcomputer based applications (non-clinical/non-financial) to meet specific needs. This may include the evaluation of software products.
<br><br>
Must be available to travel as requested.
<br><br>
Perform other duties as requested.
<br><br>
<b>Qualifications:</b><br>
Associate Degree in Computer Science or related field with minimum of three (3) years related experience or
<br><br>
Minimum of five (5) years related experience.
<br><br>
PLUS
<br><br>
Demonstrated Network experience and knowledge of basic functional desktop applications such as wordprocessing, spreadsheet, graphics, and desktop publishing software required.
<br><br>
Must possess ability to handle multiple projects involving stressful situations, be flexible and a team player as well as possessing excellent interpersonal and organizational skills in a very fast-paced environment.

Support Analyst

Domino Sweden

About The RoleWe re looking for an experienced Oracle E-Business Suite (EBS) Solutions Support Analyst to provide essential support for our ongoing business operations on an 18 month FTC. In this role, you ll serve as a key point of contact for our users across the Financials and Supply Chain modules, delivering first-line triage, analysis, and resolution of system issues.As an EBS Support Analyst, you ll collaborate closely with business teams to investigate and resolve application errors or process challenges, ensuring timely and effective solutions. You ll also manage escalations, coordinating with both internal IT resources and external support partners to drive issues through to successful resolution.Key ResponsibilitiesProvide Tier 2/3 functional and technical support for Oracle EBS Financials and Supply Chain modules.Manage and escalate Service Requests (SRs) with Oracle Support as needed.Support month-end, quarter-end, and year-end closing activities.Configure and maintain application setups in line with change management processes.Monitor system performance and implement corrective actions to improve efficiency.Assist with patching, upgrades, and testing of the Oracle EBS environment.Collaborate with business users to gather requirements and support enhancements.Develop and execute test plans and scripts for new configurations and updates.Provide ad hoc user training and documentation to support effective system use.Work closely with IT teams and clearly communicate technical issues to non-technical users.About YouStrong functional knowledge of one or more Oracle E-Business Suite R11 modules (e.g., GL, AP, AR, PO, OM, Inventory, FA, CM).Proven hands-on experience supporting and maintaining Oracle EBS environments.Demonstrated analytical and problem-solving skills, with the ability to work effectively with complex data and processes.Excellent communication and collaboration skills, with the ability to bridge technical and business teams.Strong time management skills, with the ability to prioritise tasks and work under pressure.A customer-focused mindset and commitment to delivering high-quality support.Experience using an IT Service Management (ITSM) ticketing system (e.g., ServiceNow, Jira).Preferred SkillsProficiency in SQL and PL/SQL for data analysis and troubleshooting.Understanding of Oracle EBS architecture, including technical components and concurrent processing.Familiarity with Oracle reporting tools such as BI Publisher or Discoverer.What You Can ExpectAs a valued member of the Domino team, you ll receive a competitive salary, and a comprehensive benefits package tailored to your local site.We are a highly successful company, we re large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded.About UsAt Domino Printing Sciences we do more. Our expertise isn't just in providing cutting-edge variable data printing technology; it's in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We ve been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world s leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world s manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it s not just about the work we do it s about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work.Positions may be at an advanced stage of the recruitment process and can close at any time.

EBS Solutions Support Analyst

MillsHill Recruitment Limited

<p>2nd Line Service Desk Analyst - Managed Services </p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. </p> <p>As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and dynamic environment. </p> <p>Along side your technical competency you will be an outstanding communicator driven by client satisfaction and top class levels of customer service. </p> <p>This is an office based role with occasional customer site visits across London.</p> <p>2nd Line Service Desk Analyst - Managed Services </p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <p>Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN</p> <strong>MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.</strong><strong>Regards </strong><strong>MillsHill Recruitment Ltd</strong>

2nd Line Support Analyst - Managed Services

Tata Consultancy Services (TCS)

<p></p><div><div><div><div><p><b>Job Role: Support Analyst (Access Management)</b></p>
<p><b>BPO band</b>: BPO 2</p>
<p><b>Required Technical Skill Set</b>: Unix, SQL</p>
<p><b>Experience Range</b>: 3+ years</p>
<p><b>Location</b>: Pune/Chennai</p>
<p><b>Shift</b>: 24*7 rotational shifts</p>
<p><b>Roles &amp; Responsibilities</b>:</p>
<ul><li>Hands on experience working on Access Management in Banking domain with below knowledge:</li>
<ul><li>Applications &amp; PAM: AM experience in assigning/ removing roles &amp; entitlements within applications and Privileged Access Management.</li>
<li>WINDOWS: AM experience in assigning/ removing AD groups to provide access to applications within User&rsquo;s windows.</li>
<li>UNIX: AM experience in Creation / deletion of users accounts LINUX AIX servers, various databases.</li>
</ul><li>Use pre-defined procedures to ensure requests for user access and permissions are authorized as per policies</li>
<li>Communicate instructions to fulfilment teams for execution</li>
<li>Identify, introduce, and implement opportunities to streamline processes</li>
<li>Management of changes or updates to processes; ensure appropriate updates are made to associated documentation</li>
<li>Good verbal communication as well business email writing skills</li>
<li>SLA management and Client management skills</li>
</ul></div></div></div><div><div><div><b>Location</b></div>
<div>Pune</div>
</div><div><div><b>Job Function</b></div>
<div>BUSINESS PROCESS SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Process Expert</div>
</div><div><div><b>Job Id</b></div>
<div>376532</div>
</div><div><div><b>Desired Skills</b></div>
<div>Access Management</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

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10000 system support analyst jobs NEAR_ME

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