system support analyst

Booz Allen Hamilton

<div>All-Source Support Analyst<p><b>
The Opportunity:</b></p><p>
Do you find yourself constantly looking for more and better information? Do you want a job where you can use your knowledge and research skills to improve national security? Never has the role of an all-source analyst been so meaningful. More connected devices, larger storage capacity, and faster connections have resulted in an explosion of available information. The problem facing the intelligence community is no longer how to get more data &ndash; it&rsquo;s understanding how to turn the data they have into answers. That&rsquo;s where you come in. With critical thinking and flexibility, you quickly seek out the accurate data sources, sift through the raw data, and turn it into valuable intelligence. If you have strong analytical skills and a problem-solving mindset, we have an opportunity to use those skills to protect our national security and inform our defense policymakers.</p><p></p><p>
As an All-Source Support Analyst on our team, you&rsquo;ll explore new data sources, create effective queries, and combine information from disparate sources to help your client understand their mission and operational landscape. You&rsquo;ll validate information and apply client tradecraft as you build assessments for DoD customers. This is a chance to grow your expertise and develop new skills in strategic all source regional analysis to inform DoD customers and share your methodologies with other analysts. We focus on growing as a team to deliver the best support to our customers, so you&rsquo;ll have resources for mentoring and learning new skills and tools. Join us as we provide the right information at the right time to support the critical needs of our warfighters and nation's leaders.</p><p></p><p>
Join us. The world can&rsquo;t wait.</p><p></p><p><b>
You Have:</b></p><ul><li><p>
3+ years of experience with research and analysis</p></li><li><p>
3+ years of experience working with MSS and AIDP</p></li><li><p>
Experience with the Western Hemisphere AOR</p></li><li><p>
Knowledge of CIP COP</p></li><li><p>
Knowledge of the DoD, wider IC, and Combatant Command environments</p></li><li><p>
Active TS/SCI clearance; willingness to take a polygraph exam</p></li><li><p>
HS diploma or GED</p></li></ul><p></p><p><b>
Nice If You Have:</b></p><ul><li><p>
3+ years of experience as a strategic all-source intelligence analyst</p></li><li><p>
Experience with data analytics, analysis, and visualization and Microsoft tools</p></li><li><p>
Experience with MIDB</p></li><li><p>
Experience with order-of-battle or military capability analysis</p></li><li><p>
Knowledge of the intelligence cycle</p></li><li><p>
Ability to leverage a willingness to learn</p></li><li><p>
Possession of excellent interpersonal skills</p></li><li><p>
Possession of excellent verbal and written communication skills, including briefing</p></li><li><p>
TS/SCI clearance with a polygraph</p></li></ul><p></p><p><b>
Clearance:</b></p><p>
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.</p><p></p><p><b>
Compensation</b></p><p>
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.</p><p></p>
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.<p></p><p><b>
Identity Statement</b></p><p>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</p><p></p><p><b>
Candidate AI Usage Policy</b></p><p>
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on <b>your </b>own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited <b>unless permission is explicitly provided</b>.
</p><p></p><p><b>Work Model</b><br>
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.</p><ul><li><p><b>
Remote</b>: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</p></li><li><p><b>
Hybrid</b>: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</p></li><li><p><b>
Onsite</b>: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</p></li></ul><p></p><p><b>
Commitment to Non-Discrimination</b></p><p>
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</p></div><p></p>

All-Source Support Analyst

Wasserman Media Group LLC

<div><p><b>THE&middot;TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE&middot;TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit </b><b>THE.TEAM </b><b>.
</b></p><p></p><p>Supporting more than 4,000 colleagues globally across multiple agencies and office locations, the Tech Service Desk Analyst acts as a key first point of contact for 1st and 2nd line technology support. This role is responsible for diagnosing, resolving and escalating incidents and service requests across hardware, software, collaboration platforms, identity and access, networking, workplace technology and SaaS applications. The successful candidate will deliver a professional, customer-focused support experience for both in-person and remote users, while contributing to service improvement, asset lifecycle management and operational projects.
</p><p></p><p><b>Key Responsibilities
</b></p><ul><li>Provide responsive 1st and 2nd line support for incidents and service requests across desktop, mobile, SaaS and office technology environments.
</li><li>Own initial triage, troubleshooting and resolution of hardware, software, networking and access-related issues, escalating to Tier 3 or specialist teams where appropriate.
</li><li>Deliver high-quality support through multiple channels, including walk-up, desk-side, remote and event-based support.
</li><li>Log, categorise and maintain accurate ticket updates, service notes and resolution detail within FreshService, ensuring adherence to service processes and SLAs.
</li><li>Support user onboarding, offboarding and moves, including device preparation, account access, permissions, software provisioning and desk setup.
</li><li>Administer end-user devices across Mac and Windows Surface estates, including builds, configuration, patching, troubleshooting and replacement coordination.
</li><li>Assist with identity and access management processes using Okta and Microsoft 365, including password resets, MFA support, account troubleshooting and application access.
</li><li>Support collaboration and productivity platforms, including Zoom, Slack, Microsoft 365, Google Workspace-related services, Box and SharePoint.
</li><li>Provide mobile device and telecom support, including handset allocation, setup, troubleshooting and lifecycle administration across EE and Vodafone services.
</li><li>Maintain accurate asset records and ownership data in Oomnitza, including tagging, assignment, repair tracking, stock control and lifecycle reporting.
</li><li>Support mobile device management and endpoint compliance activities using IRU, Intune and other MDM tooling.
</li><li>Assist with networking and workplace technology troubleshooting, including Meraki-managed environments, printers, meeting room technology and physical security systems such as Verkada.
</li><li>Coordinate with third-party vendors and service providers for repairs, replacements, licensing and operational support activities.
</li><li>Contribute to office moves, technology rollouts, platform improvements, documentation updates and wider TECH support projects.
</li><li>Provide support for on-site and remote events, ensuring reliable technology setup, live issue resolution and strong end-user experience.
</li></ul><p></p><p><b>Skills and Experience
</b></p><p></p><ul><li>Experience supporting a fast-paced, multi-platform environment is highly desirable, ideally within a service desk or end-user support function.
</li><li>Strong troubleshooting capability across operating systems, end-user devices, business applications, connectivity and user access issues.
</li><li>Experience supporting mixed-platform environments, particularly Mac and Windows devices, mobile endpoints and cloud-based SaaS applications.
</li><li>Good understanding of service desk disciplines, including ticket ownership, prioritisation, escalation, documentation and customer communication.
</li><li>Working knowledge of endpoint management, software deployment, patching and device compliance practices.
</li><li>Awareness of networking fundamentals and ability to perform first-line diagnosis of wired, wireless, VPN and office connectivity issues.
</li><li>Confidence supporting executive and non-technical users in a clear, calm and professional manner.
</li></ul><p></p><p><i>THE&middot;TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.</i></p></div>

Support Analyst

SiloSmashers

<div><p><b>Business System Analyst (Top Secret Required)</b></p><p></p><p><br>
SiloSmashers is seeking a Business System Analyst to support our federal law enforcement client with business support.</p><p></p><p><br>
Minimum of 5 years' experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.</p><p>
A minimum of 5+ years of experience is required for this position. In lieu of experience, industry recognized certifications can be substituted (e.g., Six Sigma Belts, PMI Agile Certified Practitioner, ITIL Foundations, BPM Certification, CBPP, CBAP, CSM, CBPA, TOGAF, ACP).</p><p>
Bachelor's degree from an accredited college or university in business administration, information systems, or related field; or equivalent work experience. 5+ years of experience as a business systems analyst, product analyst, or similar role in a technical or mission-driven environment. Experience using tools such as Jira, Confluence, Lucidchart, or similar for documentation and collaboration. Strong understanding of the NIST RMF processes and cybersecurity programs and federal governance.</p></div><p></p>

Business Systems Analyst (HSV)

Magnatec Systems Private Limited

<p><b>Position: System Analyst</b></p><p>We are looking for a skilled and detail-oriented <b>System Analyst</b> to analyze business requirements, design effective system solutions, and improve organizational processes. The ideal candidate will act as a bridge between business stakeholders and the development team, ensuring that business needs are accurately translated into technical solutions.</p><p><b>Key Responsibilities</b></p><ul><li>Collaborate with business stakeholders to understand and analyze business requirements.</li><li>Gather, document, and manage functional and technical requirements.</li><li>Prepare and maintain <b>Business Requirement Documents (BRD)</b>, <b>Software Requirement Specifications (SRS)</b>, process flows, use cases, and user interface mockups.</li><li>Translate business requirements into clear and actionable technical requirements for development teams.</li><li>Work closely with developers, QA teams, and stakeholders throughout the project lifecycle.</li><li>Manage multiple projects simultaneously while ensuring timely delivery and quality outcomes.</li><li>Participate in testing, verification, and validation activities to ensure solutions meet business needs.</li><li>Conduct <b>User Acceptance Testing (UAT)</b> and provide training to end users on new system functionalities.</li><li>Track project issues, coordinate resolutions, and ensure smooth implementation.</li><li>Support projects from initial planning through deployment and post-implementation support.</li><li>Contribute to front-end design decisions and ensure a user-friendly experience by applying <b>Human-Computer Interaction (HCI)</b> principles.</li></ul><p><b>Requirements</b></p><ul><li><b>4&ndash;5 years of experience</b> as a System Analyst, Business Analyst, or a similar role.</li><li>Strong experience in requirements gathering, analysis, and documentation.</li><li>Hands-on experience with <b>BRD, SRS, process flows, use cases, and UAT</b>.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Experience working with development and QA teams in a collaborative environment.</li><li>Strong analytical, problem-solving, and project management skills.</li><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li></ul><p>Work Location: In person</p>

System Analyst

Greater Lawrence Family Health Center

<div><p>Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine &mdash; family practice, pediatrics, internal medicine, and geriatrics &mdash; GLFHC operates multiple clinical sites throughout the service area and serves as the sponsoring organization for the Lawrence Family Medicine Residency Program.</p>
<p>
GLFHC is currently seeking an IS Applications System Analyst, Senior to join our team. The Senior Application Systems Analyst provides analytical and technical support for software systems used throughout the Health Center, ensuring users have access to accurate, timely, and meaningful data. This role partners closely with Information Services, Clinical Informatics, Business Intelligence, Operations, and Finance teams to maintain application integrity, improve workflows, and support ongoing system enhancements.</p>
<h4 class="jobSectionHeader"><b>
Key Responsibilities</b></h4>
<h4 class="jobSectionHeader"><b>Analysis, Reporting &amp; Systems Support</b></h4>
<ul><li>Lead workflow and data analysis initiatives to improve operational efficiency and system utilization.</li>
<li>Analyze, document, and communicate system updates and software changes.</li>
<li>Test, validate, and support software patches and application releases.</li>
<li>Maintain performance, integrity, and accuracy of supported applications and reporting systems.</li>
<li>Document EMR/PM workflows, procedures, and maintenance processes.</li>
<li>Support version control and change management practices.</li>
</ul><h4 class="jobSectionHeader"><b>Collaboration &amp; Communication</b></h4>
<ul><li>Collaborate with Infrastructure, Clinical Informatics, and Business Intelligence teams on application specifications and integrations.</li>
<li>Support reporting governance, prioritization, and report tracking processes.</li>
<li>Partner with Operations, Finance, and Patient Accounts to ensure timely and compliant reporting.</li>
</ul><h4 class="jobSectionHeader"><b>Training &amp; Knowledge Sharing</b></h4>
<ul><li>Train and mentor junior team members and end users.</li>
<li>Serve as a subject matter expert for supported applications and systems.</li>
</ul><h4 class="jobSectionHeader"><b>Technical Tools &amp; Data Management</b></h4>
<ul><li>Utilize reporting and analytics tools including SQL Server, Report Builder, and Power BI.</li>
<li>Support Helpdesk processes and user administration activities.</li>
<li>Work with database and technical teams to support automated data delivery and reporting solutions.</li>
</ul><h4 class="jobSectionHeader"><b>Professional Standards</b></h4>
<ul><li>Maintain knowledge of healthcare informatics, regulatory requirements, and billing trends.</li>
<li>Participate in quality improvement initiatives and organizational projects.</li>
<li>Follow all organizational security and confidentiality practices.</li>
<li>Perform additional duties as assigned.</li>
</ul><h4 class="jobSectionHeader"><b>Qualifications</b><br>
</h4>
<h4 class="jobSectionHeader"><b>Experience</b></h4>
<ul><li>7&ndash;10 years of experience as a Data Analyst, Programmer Analyst, Application Analyst, or similar role.</li>
<li>Experience supporting Electronic Health Record (EHR) systems; Athena experience preferred.</li>
<li>Strong knowledge of application support, configuration, and maintenance in healthcare or similarly regulated environments.</li>
<li>Experience with SQL Server, reporting tools, and data visualization platforms such as Power BI or Tableau preferred.</li>
<li>Experience with application design, development, and testing strongly preferred.</li>
<li>Knowledge of scripting languages and automation tools is a plus.</li>
<li>Strong analytical, troubleshooting, and workflow improvement skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong customer service orientation and ability to collaborate across departments.</li>
<li>Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint.</li>
</ul><h4 class="jobSectionHeader"><b>Education</b></h4>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Business Administration, or related field required.</li>
<li>Equivalent combination of education and directly related progressive experience may be considered.</li>
</ul>
<p><b>GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.</b></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

IS Applications System Analyst, Senior

RevSpring, Inc

<div><div><b>Job Title: Application Support Analyst</b></div>
<div></div><div><b>Job Summary:</b></div>
<div>RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is seeking an individual who would be a good fit with our team culture as well as having the skills, desire, and enthusiasm to excel in the Level 2 (L2) Application Support Analyst role. We place great importance on our continual improvement of our services, our operational efficiencies, and our customer service, and the successful candidate will contribute to these objectives in measurable ways.</div>
<div>Our L1 support staff handles incoming communications from our clients including system change requests as well as reports of system issues. For items that require additional research or technical knowledge, the L2 Application Support Analyst will provide this additional assistance.</div>
<div>In response to a ticket, typical tasks would include reviewing system logs, examining database records, or examining documentation / program logic to answer the inquiry or identify the source of the reported issue.</div>
<div>Additionally, the L2 Application Support Analyst will be responsible for monitoring the alert dashboard throughout the day for system issues that require attention, and either addressing the issue or escalating to the appropriate group.</div>
<div>This position will be located in the Hamilton, NJ office. Periodic or part-time work-from home arrangement may be considered after an initial period of in-office training.</div>
<div></div><div><b>Essential Functions:</b></div>
2nd Level Support <ul><li>- This team member will provide troubleshooting and technical assistance to internal and external customers, specifically investigation and remediation of issues that occur on any of our platform subsystems. To be successful in this role, the candidate should be excited by problem solving and must possess excellent troubleshooting and communication skills.</li>
<li>Programming knowledge is not required. However, since the need to interact with a database will frequently occur, the candidate should have some knowledge of a relational database such as MySQL and be able to write basic SQL queries. A technical mindset and curiosity will be important in the candidate being satisfied and successful in this role.</li>
<li>Business Support &ndash; Since this team member will be involved in a significant amount of the day-to-day interaction with the customer, he or she will be in good position to suggest, implement, document, and help to improve processes that would make the services we offer more efficient and/or effective. Therefore, the L2 Application Support Analyst will perform various business support tasks such as documenting systems and processes, suggesting / implementing process and/or system improvements, and well as performing various sales and/or business development tasks that are needed.</li></ul><br>
<div></div><br>
<div><b>Minimum Requirements:</b></div>
<ul><li>It is desired that the candidate be able to write SQL queries.</li>
<li><div>It is desired that the candidate be familiar with text search, preferably within a log aggregation tool such as Splunk</div>
</li><li><div>It is desired that the candidate has experience with AWS.</div>
</li><li>Must be customer focused, have excellent customer service skills and phone mannerisms.</li>
<li>Must have excellent analytical/troubleshooting skills.</li>
<li>Outstanding interpersonal, organizational, and verbal/written communication skills are required.
</li><li>Ability to multi-task and to be detail-oriented is required.</li>
<li>Has an entrepreneurial approach.</li>
</ul><div><b>Specific Job Skills:</b></div>
<div><b>Education:</b> Bachelor of Science in a technical field, or equivalent technical education.</div>
<div><b>Experience:</b></div>
<div><b>Supervision:</b> N/A</div>
<div><b>Certifications:</b> N/A</div>
<div><b>Language Skills:</b></div>
<div>Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.</div>
<div></div><div><b>Physical Capabilities: Standard categories</b></div>
<div>The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</div>
<div></div><div>RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>
<div></div><div><b>Note:</b> This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.</div><br>
<div></div>
<div></div><div><div><div><div><div><div></div></div></div></div>
<div><div><div><div><div></div></div></div></div>
<div><div><div><div><div></div></div></div></div>
<div><div><div><div><div><b>Tyler Langenhorst</b></div><br>
</div></div><br>
<div><div><div><b>OPERATIONS MANAGER</b></div><br>
</div></div><br>
<div><div><div>p 800.414.7026 ext 6042 | e tlangenhorst@revspring.com</div><br>
</div></div><br>
</div></div></div></div></div></div><p></p><div><b>From:</b> Tameka Gibson &lt;tgibson@revspringinc.com&gt;<br>
<b>Sent:</b> Tuesday, June 9, 2026 10:39 AM<br>
<b>To:</b> Tyler Langenhorst &lt;TLangenhorst@revspringinc.com&gt;<br>
<b>Subject:</b> Application Support Analyst
</div><div></div><div><div><b>Job Title: Application Support Analyst</b></div>
<div></div><div><b>Job Summary:</b></div>
<div>RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is seeking an individual who would be a good fit with our team culture as well as having the skills, desire, and enthusiasm to excel in the Level 2 (L2) Application Support Analyst role. We place great importance on our continual improvement of our services, our operational efficiencies, and our customer service, and the successful candidate will contribute to these objectives in measurable ways.</div>
<div>Our L1 support staff handles incoming communications from our clients including system change requests as well as reports of system issues. For items that require additional research or technical knowledge, the L2 Application Support Analyst will provide this additional assistance.</div>
<div>In response to a ticket, typical tasks would include reviewing system logs, examining database records, or examining documentation / program logic to answer the inquiry or identify the source of the reported issue.</div>
<div>Additionally, the L2 Application Support Analyst will be responsible for monitoring the alert dashboard throughout the day for system issues that require attention, and either addressing the issue or escalating to the appropriate group.</div>
<div>This position will be located in the Hamilton, NJ office. Periodic or part-time work-from home arrangement may be considered after an initial period of in-office training.</div>
<div></div><div><b>Essential Functions:</b></div>
2nd Level Support <ul><li>- This team member will provide troubleshooting and technical assistance to internal and external customers, specifically investigation and remediation of issues that occur on any of our platform subsystems. To be successful in this role, the candidate should be excited by problem solving and must possess excellent troubleshooting and communication skills.</li>
<li>Programming knowledge is not required. However, since the need to interact with a database will frequently occur, the candidate should have some knowledge of a relational database such as MySQL and be able to write basic SQL queries. A technical mindset and curiosity will be important in the candidate being satisfied and successful in this role.</li>
<li>Business Support &ndash; Since this team member will be involved in a significant amount of the day-to-day interaction with the customer, he or she will be in good position to suggest, implement, document, and help to improve processes that would make the services we offer more efficient and/or effective. Therefore, the L2 Application Support Analyst will perform various business support tasks such as documenting systems and processes, suggesting / implementing process and/or system improvements, and well as performing various sales and/or business development tasks that are needed.</li></ul><br>
<div></div><br>
<div><b>Minimum Requirements:</b></div>
<ul><li>It is desired that the candidate be able to write SQL queries.</li>
<li>It is desired that the candidate be familiar with text search, preferably within a log aggregation tool such as Splunk</li>
<li>Must be customer focused, have excellent customer service skills and phone mannerisms.</li>
<li>Must have excellent analytical/troubleshooting skills.</li>
<li>Outstanding interpersonal, organizational, and verbal/written communication skills are required.
</li><li>Ability to multi-task and to be detail-oriented is required.</li>
<li>Has an entrepreneurial approach.</li>
</ul><div><b>Specific Job Skills:</b></div>
<div><b>Education:</b> Bachelor of Science in a technical field, or equivalent technical education.</div>
<div><b>Experience:</b></div>
<div><b>Supervision:</b> N/A</div>
<div><b>Certifications:</b> N/A</div>
<div><b>Language Skills:</b></div>
<div>Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.</div>
<div></div><div><b>Physical Capabilities: Standard categories</b></div>
<div>The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div><div>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</div></div></div><div></div>

Application Support Analyst

Quoris

<div>
 This is a remote position.
 <br/>
 <br/>
 <strong>
  Job Title:
 </strong>
 Epic Orders Analyst
 <br/>
 <br/>
 <strong>
  Start Date:
 </strong>
 3/1/2026
 <br/>
 <br/>
 <strong>
  Duration:
 </strong>
 18 months
 <br/>
 <br/>
 <strong>
  Daily Working Hours:
 </strong>
 Full-Time/Contract
 <br/>
 <br/>
 <strong>
  Travel:
 </strong>
 100% onsite
 <br/>
 <br/>
 <ul>
  <li>
   No 3rd Parties Please*
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Project Scope
  <br/>
  <br/>
 </strong>
 We are seeking an Epic Orders certified analyst to support our client in Dubai during an Epic Implementation . The project involves migrating from multiple legacy ordering systems, establishing standardized order sets, improving clinical decision support, and enabling safe and efficient ordering workflows across inpatient and ambulatory care.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 We are seeking an experienced Epic Orders Analyst to support design and build of ordering workflows across clinical specialties. This role ensures that order sets, preference lists, results workflows, clinical decision support, and provider ordering tools are fully optimized, accurate, and validated for deployment across the healthcare system.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build and configure Epic Orders workflows including order sets, preference lists, order composer tools, and CDS/BPA rules.
  </li>
  <li>
   Work with clinical leaders and providers to gather requirements, define ordering workflows, and translate needs into system design.
  </li>
  <li>
   Configure SmartSets, SmartTools, order panels, cascading orders, routing rules, security, and integration with pharmacy, lab, radiology, and other ancillary modules.
  </li>
  <li>
   Execute unit, integrated, and UAT testing; troubleshoot issues and collaborate with cross-module teams (Willow, Beaker, Radiant, ClinDoc, Ambulatory).
  </li>
  <li>
   Support training, go-live preparation, and post&ndash;go-live stabilization and optimization of ordering workflows.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Epic Orders certification required
  </li>
  <li>
   Ability to travel to site
  </li>
  <li>
   3+ years of Epic Orders build/implementation experience preferred.
  </li>
  <li>
   Strong knowledge of clinical workflows, order set governance, CDS logic, and interdisciplinary ordering needs.
  </li>
  <li>
   International healthcare implementation experience preferred, not required.
  </li>
  <li>
   Ability to work independently and collaboratively within large project teams.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  When working with Quoris as an hourly W2 consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/working environment.
  <br/>
  <br/>
 </em>
</div>


Epic Orders Analyst

Search 10000+ System support analyst jobs near you this June. New roles added regularly across leading industries. Apply today.