system support analyst

Valkyrie Enterprises

<div><div><b>Sustainment Analyst</b></div>
<div><b>Purpose:</b></div>
<ul><li>Valkyrie Enterprises has a need for a <b>Sustainment Analysist</b> in<b> Virginia Beach, VA.</b></li>
<li>This position is to provide Commercial Off the Shelf (COTs) system and sustainment engineering support to modernize and upgrade Ship Self Defense Systems (SSDS) for large deck amphibious ships and aircraft carriers.</li>
</ul><div><b>Job Description:</b></div>
<ul><li>Develop associated documents to procure COTS parts in support of sustainment engineering solutions, via SAP and/or government credit card purchase as directed by the Government Subject Matter Expert (SME).</li>
<li>Research GFI documents to identify system equipment, ship hardware configurations, and COTS items to track for sustainment, e.g. technical data packages, drawings, provisioning data, build of materials, As-Built lists, tech manuals, etc</li>
<li>Develop Ship Change Documents (SCD), Engineering Change Proposals (ECP), Problem Reports (PR), and/or deviations, as required, to support SCWG engineering efforts.
</li><li>Obtain access to and use the Future Readiness and Optimized Scheduling Tool (FROST) for population of system data, case tracking and analysis.</li>
</ul><div><b>Qualifications</b></div>
<ul><li>Must have experience working with Microsoft Office Suite (I.e., Project and Excel)</li>
<li>Must have experience with SSDS or Naval Systems.</li>
<li>Must have experience with the FROST system.</li>
<li>Must have experience with TDPs (Technical Data Package) and IETMs (Interactive Electronic Manuals).</li>
<li>Must have experience with planning, logistics, and/or scheduling within the Government Contracting Field.</li>
</ul><div><b>Desired Requirements</b></div>
<ul><li>Direct work experience with Dam Neck Annex Base departments, preferred.</li>
<li>Bachelor&rsquo;s Degree in a technical field, preferred.</li>
<li>Material Management Experience, preferred.</li>
<li>Sustainment Analysist Experience, preferred.</li>
</ul>
<div></div><div><b>Security Requirements:</b></div>
<ul><li>Must have an Active DoD Secret Security clearance, and the ability to maintain clearance.</li>
<li>Must maintain clearance eligibility to access military facilities, naval shipyards, and private shipyards.</li>
</ul> <div><b>Travel Requirements:</b></div>
<ul><li>Less than 10%</li>
<li>If position requires travel by domestic flight or access to secure federal facilities/military bases, candidate must be able to obtain (by start of position) and maintain appropriate identification credentials, such as REAL ID. (More information regarding REAL ID can be found: https://www.dhs.gov/real-id )</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Must be able to work in an office, industrial, or shipboard environment.</li>
<li>Be able to lift and move materials not to exceed the guidelines set for one-man lift.</li>
<li>Must be able to perform site surveys and carry a laptop computer.</li>
</ul> <div><b>Valkyrie strictly adheres to a policy of equal employment opportunity. This policy is based on Valkyrie&rsquo;s commitment to hire and retain qualified employees consistent with position requirements; and to seek, employ, promote, and treat all employees and applicants for employment without regard to race, color, religious creed, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information or sexual orientation or other protected characteristics.</b></div>
<div></div><div>Additionally, Valkyrie Enterprises provides a variety of benefits to support your best health, wellness, and future, to include medical/dental/vision options, company paid life and disability insurances, 401k with match, education reimbursement, as well as company paid holidays and paid time off (PTO).</div></div><div></div>

Sustainment Analyst (Job ID:4136)

San Antonio Water System

<div></div><div><div><div><p><b>Grade 17: Starting Hourly Rate: $23.40. Rate of pay depends on qualifications.</b></p></div>
<div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><p><b>JOB FUNCTION</b><br>
The Data Management Analyst II functions as a lead and is responsible for providing technical and analytical support of various department functions by maintaining, creating, and reporting on organizational performance and identifying areas for improvement. This position, develops, initiates, and maintains database programs, metrics, and other analysis to meet department requirements and help form business decisions. This position is responsible for data analytics in support of distribution &amp; collections group operations. Planning of water/wastewater asset inspections and assessment for remediation management, supporting activities related to sewer overflow and water loss reduction. Provides guidance, coaching and training to Data Management Analysts.<br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<b>All Specialties:</b></p><br>
<ul><li>
Interprets data, analyzes results using statistical techniques and provides ongoing reports.</li><li>
Develops and implements data collection systems and other strategies that optimize statistical efficiency and data quality.</li><li>
Acquires data from primary and secondary data sources and maintains databases/data collection systems.</li><li>
Identifies, analyzes, and interprets trends and patterns in complex data sets.</li><li>
Filters and &quot;cleans&quot; data, and reviews reports and disseminates significant amounts of information with attention to detail and accuracy.</li><li>
Works closely with management to prioritize business and information needs.</li><li>
Locates and defines new process improvement opportunities.</li><li>
Works in collaboration with various SAWS key stakeholders.</li><li>
Supports various groups with the development, procurement, and maintenance of necessary contracts.</li><li>
Leads, supports and monitors the computerized maintenance management system.</li><li>
Generates management reports for developing business process measures.</li><li>
May track and analyze costs for department projects.</li><li>
Manages data and prepares information data for compliance reporting.</li><li>
May assist in the preparation of department budget.</li><li>
Supports and implements various program initiatives.</li></ul><b>
Maintenance Planning/Compliance Specialty:</b><br>
<ul><li>
Conducts condition assessment, identifies, evaluates, ranks, and documents the condition of new and existing water/wastewater infrastructure. Tracks condition assessment and updates monitoring database.</li><li>
Manages CCTV software upgrades and training.</li><li>
Assigns work and ensures completion of EARZ inspections.</li><li>
Tracks operations watch list for sewer assets in need of remediation, collaborates with construction and engineering teams.</li><li>
Ensures work orders repairs are generated and/or recommends rehabilitation and/or infrastructure improvements works with engineering on alternative analysis required for these assets.</li><li>
Ensures data validity and integrity of asset management, work order, inspection and SSO data by analyzing, reviewing, auditing, and consolidating raw data accumulated from various inter-departmental resources.</li><li>
Responsible for ensuring all CCTV data/video is synced and maintained in CCTV repository.</li><li>
Responds to Open Records Requests by researching and preparing data for reporting.</li><li>
Collaborates and coordinates with team members and/or management to establish and optimize maintenance operations including the planning and scheduling of resources.</li><li>
Provides coaching, training, and monitoring of data management analyst I as needed.</li><li>
Participates in the development and enhancement of departmental process improvements and programs.</li><li>
Tracks data and prepares reports to COSA and TCEQ.</li></ul><b>
DECISION MAKING</b><br>
<ul><li>
Works under limited supervision.</li></ul><b>
MINIMUM REQUIREMENTS</b><br>
<ul><li>
Associate&rsquo;s Degree in Business Administration, Accounting, Computer Science, Mathematics, Information Management, Statistics or related field from an institution accredited by a recognized accrediting agency.</li><li>
Five years' experience in wastewater collection systems, maintenance and repair, and/or maintenance planning and scheduling.</li><li>
Valid Class &quot;C&quot; Texas Driver's License.</li></ul><b>
PREFERRED QUALIFICATIONS</b><ul><li>
Bachelor&rsquo;s Degree in Business Administration, Accounting, Computer Science, Mathematics, Information Management, Statistics or related field from an institution accredited by a</li><li>
recognized accrediting agency.</li></ul><b>
JOB DIMENSIONS</b><br>
<ul><li>
Knowledge of ArcMap, GIS, Hansen, Aries Pipetech Televising and Sewer Main Maintenance Research database.</li><li>
Skilled in the use of word processing, spreadsheet, database, presentation, and computerized maintenance management system software.</li><li>
Ability to communicate effectively, verbally and in writing with internal and external customers, contractors and governmental agencies.</li><li>
Ability to establish and maintain effective working relationships and public relations.</li><li>
Ability to provide recommendation for continuous improvement.</li><li>
Ability to demonstrate understanding of analytical, organizational, listening, and decision-making skills.</li></ul><b>
PHYSICAL DEMANDS AND WORKING CONDITIONS</b><br>
Working conditions are mainly in an office and field environment.<br>
May be required to work hours other than regular schedule and at various locations depending on area of assignment.<br>
<br>
#LI - DNI</div></div></div><p></p>

CURRENT SAWS EMPLOYEES ONLY* Data Management Analyst II (DCOPS Operation Support Group)

UNIQZ TECHNOLOGIES

<p>Support Analyst</p><p>Company: Uniqz Technologies</p><p>Location: Nagercoil</p><p>Salary: ₹10,000 &ndash; ₹12,000 per month</p><p>Job Type: Full-time</p><p>Experience: Freshers &amp; Experienced Candidates Can Apply</p><p>Gender: Male &amp; Female Candidates Preferred</p><p>Job Summary</p><p>Uniqz Technologies is looking for a dedicated and customer-focused Support Analyst to join our team in Nagercoil. The ideal candidate should have strong communication skills, excellent client-handling ability, and a proactive approach to problem-solving. Freshers with good communication skills are welcome to apply.</p><p>Key Responsibilities</p><p>Handle client queries via phone, email, and chat in a professional manner</p><p>Provide technical and non-technical support to customers</p><p>Understand customer requirements and offer appropriate solutions</p><p>Maintain proper records of customer interactions and follow-ups</p><p>Coordinate with internal teams to resolve issues efficiently</p><p>Ensure customer satisfaction and timely issue resolution</p><p>Prepare basic reports and maintain documentation</p><p>Required Skills</p><p>Strong verbal and written communication skills</p><p>Good client handling and relationship management skills</p><p>Basic knowledge of MS Office (Word, Excel, Email)</p><p>Problem-solving ability</p><p>Time management and multitasking skills</p><p>Positive attitude and willingness to learn</p><p>Eligibility Criteria</p><p>Any Degree (Preferred)</p><p>Freshers with excellent communication skills can apply</p><p>Prior experience in customer support / technical support is an added advantage</p><p>Why Join Uniqz Technologies?</p><p>Friendly and supportive work environment</p><p>Opportunity to learn and grow</p><p>Skill development and career advancement</p><p>Exposure to real-time client interaction</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹10,000.00 - ₹12,000.00 per month</p><p>Work Location: In person</p>

Support Analyst

SHI International

<div><h1 class="jobSectionHeader"><b>About Us
</b></h1><p></p><p><b>Since 1989, SHI International Corp. has helped organizations change the world through technology. We&rsquo;ve grown every year since, and today we&rsquo;re proud to be a $16 billion global provider of IT solutions and services.<br>
</b></p><p></p><p><b>Over 17,000 organizations worldwide rely on SHI&rsquo;s concierge approach to help them solve what&rsquo;s next. But the heartbeat of SHI is our employees &ndash; all 7,000 of them. If you join our team, you&rsquo;ll enjoy:
</b></p><ul><li><p><b>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
</b></p></li><li><p><b>Continuous professional growth and leadership opportunities.
</b></p></li><li><p><b>Health, wellness, and financial benefits to offer peace of mind to you and your family.
</b></p></li><li><p><b>World-class facilities and the technology you need to thrive &ndash; in our offices or yours.
</b></p></li></ul><p></p><h1 class="jobSectionHeader"><b>Job Summary
</b></h1><p></p>We are seeking a detail-oriented, customer-focused ServiceNow Support Analyst to join our ServiceNow practice. In this role, you will support the day-to-day administration, maintenance, and optimization of the ServiceNow customer deployments. You&rsquo;ll collaborate closely with end users, IT teams, and process owners to ensure SHI&rsquo;s implementations on the platform operate smoothly and continue to meet business needs.
<p></p><p><b>Role Description
</b></p><div><ul><li><p>Serve as the primary support point of contact for newly onboarded Service Now customers, ensuring a smooth transition post -implementation
</p></li></ul></div><div><ul><li><p>Provide Tier 1&ndash;2 support for ServiceNow incidents, requests, and inquiries
</p></li></ul></div><div><ul><li><p>Troubleshoot customer-reported incidents, triage with internal ServiceNow and Sales teams, and provide timely , accurate updates through resolution
</p></li></ul></div><div><ul><li><p>Deliver ongoing guidance and best practice recommendations to help customers maximize the value of implemented SHI functionality
</p></li></ul></div><div><ul><li><p>Maintain documentation, internal and external support cases, recurring issues, and drive enhancement opportunities to improve support efficiency and customer outcomes
</p></li></ul></div><div><ul><li><p>Contribute to knowledge base articles, troubleshooting guides, and internal playbooks to continuously improve support readiness, response efficiency, and effectiveness
</p></li></ul></div><div><ul><li><p>Perform user administration, including roles, groups, access management, and onboarding/offboarding tasks
</p></li></ul></div><div><ul><li><p>Monitor system performance, troubleshoot errors, and escalate advanced issues when necessary
</p></li></ul></div><div><ul><li><p>Assist with configuration updates, platform upgrades, and testing activities<br>
</p></li></ul></div><p><br>
<br>
<b>Behaviors and Competencies
</b></p><ul><li><p>Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
</p></li><li><p>Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
</p></li><li><p>Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
</p></li><li><p>Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
</p></li><li><p>Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
</p></li><li><p>Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
</p></li><li><p>Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.
</p></li><li><p>Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
</p></li><li><p>Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
</p></li><li><p>Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.<br>
</p></li></ul><p><br>
<br>
<b>Skill Level Requirements
</b></p><ul><li><p>The ability to effectively utilize applications like Word, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic
</p></li><li><p>Proficient in utilizing Microsoft Excel for data analysis, including the use of formulas, functions, pivot tables, and data visualization tools. - Basic
</p></li><li><p>Knowledge of various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects. - Basic
</p></li><li><p>Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources. - Basic
</p></li><li><p>Competence in using Dynamics CRM to manage customer relationships, track sales, and streamline business processes through automation and data analysis. - Basic<br>
</p></li></ul><p><br>
<br>
<b>Other Requirements
</b></p><div><div><ul><li><p>1&ndash;3 years of experience supporting ServiceNow or similar ITSM platforms
</p></li></ul></div><div><ul><li><p>Working knowledge of ITIL processes (Incident, Problem, Change)
</p></li></ul></div><div><ul><li><p>Strong troubleshooting and customer service service service skills
</p></li></ul></div><div><ul><li><p>Experience with basic ServiceNow administration (user management, configuration, updates)
</p></li></ul></div><div><ul><li><p>Ability to communicate clearly with technical and non technical users
</p></li></ul></div></div><div><div><ul><li><p>Strong attention to detail, organization, and follow - through
</p></li></ul><p></p><p><b>Preferred Requirements
</b></p><div><ul><li><p>ServiceNow Certified System Administrator (CSA)
</p></li></ul></div><div><ul><li><p>Experience creating reports, dashboards, and performance analytics
</p></li></ul></div><div><ul><li><p>Familiarity with ServiceNow playbooks , workflows, UI policies, and business rules
</p></li></ul></div><div><ul><li><p>Experience supporting enterprise CSM and ITSM environments
</p></li></ul></div></div></div><p></p><p>The estimated annual pay range for this position is $70,000 - $110,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
</p><p></p><p>Equal Employment Opportunity &ndash; M/F/Disability/Protected Veteran Status</p></div>

ServiceNow Support Analyst

CCDS

<div><p>CCDS is dedicated to delivering top-notch cybersecurity services to our clients, prioritizing their data protection and security. We are currently seeking a motivated Saudi SOC Analyst Level 1 to join our growing Security Operations Center team. This entry-level position offers an exciting opportunity for individuals who are passionate about cybersecurity and eager to learn. In this role, you will assist in monitoring security events, performing initial analyses, and escalating incidents as necessary.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Monitor security alerts and events generated by security tools and systems</li>
<li>Conduct initial analysis of security incidents to determine their validity</li>
<li>Assist in the documentation and escalation of confirmed security incidents</li>
<li>Work collaboratively with senior analysts to respond to security threats and vulnerabilities</li>
<li>Participate in ongoing training and development to enhance skills and knowledge in cybersecurity</li>
<li>Maintain awareness of current cybersecurity trends and threats</li>
</ul><p><b>Requirements</b></p><p></p><ul>
<li>
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field preferred</li>
<li>1+ year of experience in a technical support or cybersecurity role is an advantage</li>
<li>Understanding of basic cybersecurity principles and technologies</li>
<li>Familiarity with SIEM tools, firewalls, and intrusion detection systems is a plus</li>
<li>Strong analytical and problem-solving abilities</li>
<li>Excellent communication skills, both written and verbal</li>
<li>Willingness to learn and grow in the field of cybersecurity</li>
<li>Saudi Nationality is Must</li>
</ul><p><b>
Benefits</b></p><ul>
<li>Private Family Health Insurance Class A</li>
<li>Paid Time Off</li>
<li>Training &amp; Development Plan</li>
<li>Performance Bonus</li>
<li>GOSI will be covered as labor law.</li></ul></div>

SOC Analyst L1

<div><p>Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.<br>
Job Title: Simcorp Dimension Support Lead Analyst<br>
Position: Software Engineer
<br>
Experience: J0226-0793<br>
Category: Software Development/ Engineering<br>
Shift: General<br>
Main location: Bangalore/Hyderabad/Chennai<br>
Employment Type: Full Time<br>
Education Qualification: Bachelor&rsquo;s degree in computer science or related field or higher with minimum 5 years of relevant experience.<br>
Position Description:
<br>
We are looking for an experienced Software Lead Analyst Simcorp Dimension support- to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications.<br>
#LI-AS26</p><p><b>
Your future duties and responsibilities</b></p><ul><li>Should have the ability to work 100% independently with no supervision as a self-initiator and applies knowledge of subject matter in Application Support.</li><li>Configure, monitor, and troubleshoot SimCorp Dimension inbound and outbound interfaces, including workflows, business rules, validations, and dependencies, while performing impact analysis and end-to-end testing for configuration and integration changes across environments and resolve integration issues and data discrepancies if any.</li><li>Manage interface-related batch jobs and job chains in Control-M (scheduling, monitoring, restarts, and failure recovery).</li><li>Should have good experience in incident management process and ticketing tools like ServiceNow / ITSM tool.</li><li>Good understanding and work experience in production support processes.</li><li>Should be able to take up complete ownership of the work.</li><li>Must have mentoring skills and guiding ability to help other members in the team.</li><li>Good communication skills are required to coordinate with different stakeholders to understand and update the client&rsquo;s requirements and issues.</li><li>Willingness to work in shifts/weekends as per business need.</li><li>Work experience in tracking the work using tools like JIRA.</li><li>Capable to be a tech led to guide for a team of about 5 members.</li></ul><p><b>
Required qualifications to be successful in this role</b></p><div>
Must-Have Skills:<br>
<ul><li>Simcorp Dimension support lead analyst with experience in production support, patch update, version upgrade and functional enhancements.</li><li>Possess in depth knowledge and skills to effectively deal with issues, challenges within field of specialization to address application issues and incidents.</li><li>Must have very good analytical and troubleshooting skills.</li><li>He/she must have good knowledge of key applications integrating/communicating with Simcorp Dimension, such as Bloomberg, SWIFT etc.</li></ul>
Good-to-Have Skills<br>
<ul><li>Experience in setting up and stabilizing SimCorp Dimension integrations in new environments is highly desirable.</li><li>Good to have PowerShell and Python scripting knowledge.</li><li>Good to have knowledge in Oracle database and Exact environment.</li></ul><br>
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.</div><p><b>
Together, as owners, let&rsquo;s turn meaningful insights into action.</b><br>
<br>
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you&rsquo;ll reach your full potential because&hellip;<br>
<br>
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That&rsquo;s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company&rsquo;s strategy and direction.<br>
<br>
Your work creates value. You&rsquo;ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.<br>
<br>
You&rsquo;ll shape your career by joining a company built to grow and last. You&rsquo;ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
<br>
<br>
Come join our team&mdash;one of the largest IT and business consulting services firms in the world.</p></div>

Simcorp Dimension Support Lead Analyst

Aeries Technology Group

<p></p><div><div>Job Id: Aeries/752/25-26
 </div><p></p><div>Location Bangalore,Hyderabad
 </div><p></p><div>Experience Range 1 - 3 Years
 </div><p></p><div>Qualification Graduate/ Post Graduate</div></div>
<br><div><div><b>Job Description</b><b>
</b></div><div><div><p><b>About Us
</b></p><p>Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems &amp; solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees. Read about us at https://aeriestechnology.com
</p></div><div><p><b>About Business Unit
</b></p><p>Corporate BU
</p></div><div><p><b>Roles and Responsibility
</b></p><div><div><p><b>Position/Title:</b><b> </b><b>SOC Analyst</b><b> </b><b>L1</b></p></div><p><b>
Department: IT</b></p><p><b>
Employment Type: Full time</b></p><p><b>
Location: Bangalore/Hyderabad</b></p><p><b>
Shifts (if any): Rotational shifts (6 AM&ndash;2:30 PM / 2:30 PM&ndash;11 PM / 9 AM&ndash;5 PM)</b></p><p><b>
Experience: 1+ year experience in Cyber Security</b></p><p></p><p><b><br>
About Aeries:</b></p><p><br>
</p><p>Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems &amp; solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.</p><p></p><p><br>
</p><p>For more information, log on to http://www.aeriestechnology.com</p><p></p><p><b><br>
Job Summary:</b> The SOC L1 Analyst will be the first line of defence in our organization's security operations. This entry-level position is responsible for monitoring security systems, detecting potential threats, and escalating incidents as needed. The SOC L1 Analyst works under the guidance of senior analysts and SOC management to ensure the security and integrity of our information systems.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Continuously monitor security events from various sources, including SIEM, EDR, DLP, VMDR, IDS/IPS, firewalls, and other security tools.</li><li>
Identify and categorize security events, incidents, and anomalies.</li><li>
Perform initial analysis of security events to determine if they are true positives or false positives.</li><li>
Escalate confirmed security incidents to SOC L2 or L3 analysts for further investigation and response.</li><li>
Execute predefined incident response procedures for common security events.</li><li>
Assist in the containment and remediation of low-level security incidents.</li><li>
Stay informed about current security threats and vulnerabilities.</li><li>
Apply threat intelligence to improve detection and response capabilities.</li><li>
Maintain accurate and detailed logs of all security events and incidents.</li><li>
Generate daily, weekly, and monthly security reports for management.</li><li>
Work closely with other SOC team members and IT staff to ensure effective security operations.</li><li>
Communicate effectively with stakeholders regarding security incidents and status updates.</li><li>
Stay current with emerging security trends, technologies, and threats.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
</li><li>1+ years of experience in cybersecurity, with a focus on SOC operations.</li><li>
Basic knowledge of security tools and technologies (e.g., SIEM, IDS/IPS, firewalls).</li><li>
Understanding of networking protocols, operating systems, and basic security principles.
</li><li>Relevant certifications such as CompTIA Security+, SC-200 or CEH are highly desirable.</li></ul><p></p><p><b><br>
Required Skills:</b></p><ul><li>
Strong analytical and problem-solving skills.</li><li>
Good written and verbal communication skills.</li><li>
Ability to work in a team environment and handle stress in a fast-paced setting.</li></ul><p></p><p><b><i><br>
The Job responsibilities of the candidate shall include but not limited to the Job Description &amp; to perform any other tasks/functions as required by the Company.</i></b></p></div></div></div></div>

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10000 system support analyst jobs Near Me

Sustainment Analyst (Job ID:4136)

CURRENT SAWS EMPLOYEES ONLY* Data Management Analyst II (DCOPS Operation Support Group)

Support Analyst

ServiceNow Support Analyst

SOC Analyst L1

Simcorp Dimension Support Lead Analyst

SOC Analyst L1