system support engineer

Shahnawaz Pvt Limited

Position/Designation: System Support EngineerBusiness Unit/Department: TechnologyLocation: Dockyard West Wharf, KarachiCompany:Shahnawaz Private Limited is a Pakistan based company with a Head office in Karachi providing services to corporate customers for six decades.The company has a strong national sales and after-sales network and partnerships with leading brands in the information technology industry such as Dell Technologies(Titanium Partner), VMWare, H3C, Sangfor, Microsoft, and Veeam.The company specializes in Data Center Solution, infrastructure solution, Backup and Recovery solutions, and End-user Client solutions.Responsibilities:<ul><li>Provide technical support, troubleshoot and resolve issues of Client / Endpoint devices and its operating software and accessories</li><li>Ensure continuous operation of customer systems and maintain high satisfaction levels.</li><li>Install, configure, and troubleshoot Windows/Linux OS, networking equipment (routers, switches, firewalls), and peripherals.</li><li>Diagnose and repair hardware components (motherboards, RAM, storage, power supply, etc.).</li><li>Conduct product installations as per client requirements and approved plans.</li><li>Participate in customer outreach, demos, and maintain strong client relationships.</li><li>Stay up to date with IT trends; attend training and complete certifications as required.</li><li>Escalate complex technical issues to vendors at local/regional levels when needed.</li><li>Ensure 24/7 availability for critical support and service delivery.</li></ul>Requirement:<ul><li>Bachelor's degree in a related field.</li><li>Proven experience 2-3 years in relevant field for corporate customers</li><li>Good communication and interpersonal skills.</li><li>Strong knowledge of PC/Laptop hardware repair and troubleshooting.</li><li>Understanding of TCP/IP and basic network environment</li><li>Excellent problem-solving and customer service skills.</li><li>Strong time management and multitasking abilities.</li></ul>Certifications: Relevant to the job responsibilties.Salary and commission as per the company's policy, along with other benefits.How to Apply: Share your resume at 2613tech@shahnawazltd.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have experience with installing, configuring, and troubleshooting Windows/Linux OS, network equipment, and peripherals?</li><li>Can you describe your experience with PC and laptop hardware repair and troubleshooting?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Support Engineer: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

System Support Engineer

Limton Group of Companies

Limton Group of Companies currently looking to recruit an experienced System Support Engineer to join our team.Preferred Qualification:<ul><li>DAE Diploma holder in Electronics or related disciplines, or candidates with relevant repairing courses.</li></ul>Required Competencies:<ul><li>Good understanding of electronics fault troubleshooting, parts replacement, and repair (including soldering and touch replacement).</li><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li><li>Field visits to customer sites for device health checks, installation, and service support.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Prime Gate

<div>Role Overview
The System Support Engineer is responsible for configuring the Corporater software, supporting customers with their configurations, and working closely with internal teams to ensure successful delivery and market support activities 
Key Responsibilities<ul><li>
Configuring the Corporater software.</li><li>
Learning the Corporater software &ndash; current and new versions.</li><li>
Learning and developing the Corporater delivery practices.</li><li>
Supporting customers with their configurations.</li><li>
Working with project managers / lead consultants to estimate, formulate plans, and track progress against plans.</li><li>
Supporting sales staff and partner management staff in go-to-market activities.</li><li>
Working with product staff to develop new product context demos and stock configurations.</li></ul>
Skills :<ul><li>
Experience in configuration of a COTS product such as Oracle or SAP is ideal.</li><li>
Logical thinker &ndash; able to work with algebraic formulas.</li><li>
Understands data types, structures, and formats.</li><li>
Understanding of SQL Server &ndash; queries, DTS (big advantage / nice to have).</li><li>
Understanding of Oracle SQL &ndash; principally SQL and PL/SQL (nice to have).</li><li>
Has an eye for user interface design.</li><li>
Experience working in a software product company, in a regional office.</li><li>
Thrives in an empowered role.</li><li>
Accurate in personal administration.</li><li>
Business Analysis &amp; Systems Analysis experience is an advantage.</li></ul>
Qualifications &amp; Experience
<ul><li>Degree education &ndash; Business &amp; Technology is ideal.</li><li>
EPM on SAP, Oracle, or Archer is a big advantage.</li><li>
SQL Server and Oracle DB knowledge are desirable but not mandatory.</li><li>
Business process certifications in Balanced Scorecard, Project Management, IT Governance (ITIL, COBIT) are highly desirable but not mandatory.</li><li>
Minimum 3 Years of experience .</li></ul></div>

Mindbridge

<div>
 
 Mindbridge is the fast-growing, English-language Business Process Outsourcing (BPO) company, primarily based in Pakistan, serving global clients in tech, telecom, finance, retail, and transportation by managing their customer care, back-office, and sales operations. We pride ourselves on cost-effectiveness, high-quality service, innovative tech use (like AI), and being an industry leader in Pakistan, handling millions of customer interactions and aiming for seamless global connectivity.
 
 
 Visit https://mindbridge.net/about to learn more.
 
 
 
 
 
 
 🛠️ Role Overview
 
 
 
 The Level 1 System Support Engineer will be the first point of contact for technical issues. This role is responsible for troubleshooting and resolving basic IT problems, ensuring smooth day-to-day technical operations, and escalating issues where necessary.
 
 
 
 
 
 
 📌 Key Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Provide
 
 first-level support
 
 for hardware, software, and network-related issues.
 </li>
 <li>
 Troubleshoot and resolve problems related to:
 </li>
 <li>
 Windows OS
 </li>
 <li>
 Email and collaboration tools
 </li>
 <li>
 Printers, scanners, and peripherals
 </li>
 <li>
 User applications and system access
 </li>
 <li>
 Handle support requests through
 
 calls, emails, walk-ins, and ticketing systems
 
 .
 </li>
 </ul>
 
 
 System &amp; User Support
 
 
 <ul>
 <li>
 Install, configure, and maintain
 
 desktop systems, laptops, and basic network devices
 
 .
 </li>
 <li>
 Account creation and access provisioning
 </li>
 <li>
 Device setup and configurations
 </li>
 </ul>
 
 
 Network &amp; Connectivity
 
 
 <ul>
 <li>
 Troubleshoot
 
 LAN/Wi-Fi, IP configuration, VPN connectivity
 
 , and basic network issues.
 </li>
 <li>
 Report and escalate recurring issues to Level 2/3 teams.
 </li>
 </ul>
 
 
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain logs of incidents, resolutions, and IT assets.
 </li>
 <li>
 Ensure accurate documentation of IT processes, SOPs, and troubleshooting steps.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Maintain a
 
 professional, courteous, and responsive
 
 communication standard with users.
 </li>
 <li>
 Ensure high-quality support and follow-up until issue resolution.
 </li>
 </ul>
 
 
 Compliance &amp; Policy Adherence
 
 
 <ul>
 <li>
 Follow company
 
 IT security guidelines, SOPs, and incident escalation processes
 
 .
 </li>
 <li>
 Assist in implementing system updates, security patches, and basic compliance checks.
 </li>
 </ul>
 
 
 
 
 
 🎯 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Diploma/Bachelor&rsquo;s degree in
 
 IT, Computer Science, or related field
 
 .
 </li>
 <li>
 1&ndash;2 years of experience in IT support or helpdesk roles (fresh graduates are encouraged).
 </li>
 <li>
 Basic understanding of:
 </li>
 <li>
 Windows operating systems
 </li>
 <li>
 Computer hardware
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP)
 </li>
 <li>
 Ticketing systems
 </li>
 <li>
 Strong problem-solving, communication, and customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks.
 </li>
 </ul>
 
 
 
 
 
 ⭐ Preferred Skills (Optional)
 
 
 <ul>
 <li>
 Experience with
 
 Active Directory, O365, VPN tools, and antivirus systems
 
 .
 </li>
 <li>
 Familiarity with remote support tools.
 </li>
 </ul>
 
 
 
 
 
 💼 What We Offer
 
 
 <ul>
 <li>
 A supportive and learning-friendly work environment
 </li>
 <li>
 Opportunities for technical growth and career advancement
 </li>
 <li>
 Competitive salary package
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
</div>

Level 1 System Support Engineer

Sybrid Pvt Ltd.

Experience: 1 - 2 YearsJob Overview We are seeking a skilled System Engineer to join our IT team. The ideal candidate will be responsible for maintaining and supporting our organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves providing technical support across various platforms and collaborating with cross-functional teams to implement effective solutions. The System Engineer will play a critical role in managing hardware, software, networks, and security systems to support business operations efficiently.Responsibilities<ul><li>Provide technical support and troubleshooting for hardware, software, and network issues across the organization.</li><li>Manage and maintain computer systems including Windows, macOS, and Linux operating systems.</li><li>Oversee computer management tasks such as software deployment, updates, and system configurations.</li><li>Configure and support network infrastructure including LAN, VPNs, firewalls, and other security measures.</li><li>Assist with desktop support requests via help desk tools such as BMC Remedy, ServiceNow, or Jira.</li><li>Monitor and maintain IT infrastructure to ensure system stability and security.</li><li>Implement and support IT security protocols to safeguard organizational data.</li><li>Collaborate with teams to optimize computer hardware performance and network connectivity.</li><li>Document processes and resolutions to improve support workflows and knowledge base resources.</li></ul>Skills<ul><li>Proven experience in technical support, IT support, or help desk roles.</li><li>Strong knowledge of computer management, operating systems (Windows, macOS, Linux), and desktop support.</li><li>Familiarity with computer networking concepts including LAN, VPNs, firewalls, and network troubleshooting.</li><li>Proficiency in software troubleshooting across various platforms.</li><li>Experience with IT infrastructure management and security protocols.</li><li>Knowledge of tools such as BMC Remedy, ServiceNow, Jira for ticketing and issue tracking.</li><li>Ability to manage computer hardware components effectively.</li><li>Excellent communication skills for customer service and team collaboration.</li><li>Understanding of Microsoft Office applications for documentation and reporting purposes. This position offers an engaging opportunity for a dedicated IT professional to contribute to a dynamic organization by ensuring robust technology systems that support business growth and operational excellence.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Related: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Mindwhiz

Job Title: L2 IT System &amp; Support EngineerLocation: Onsite &ndash; Lahore, PakistanWorking Hours:<ul><li>Summer: 6:00 PM to 3:00 AM</li><li>Winter: 7:00 PM to 4:00 AM</li></ul>Salary: Up to PKR 140,000Employment Type: Full-timeDepartment: IT OperationsRole OverviewMindwhiz is seeking a technically strong and proactive L2 IT System &amp; Support Engineer to manage and maintain our IT systems and provide advanced technical support. This role includes responsibility for system stability, security, performance monitoring, and resolving complex technical issues beyond L1 support.The ideal candidate should have hands-on experience with Windows environments, networking fundamentals, and infrastructure operations, along with strong troubleshooting skills and provide dedicated support to the Construction and Estimation teams for their specialized tools and applications.Key Responsibilities<ul><li>Administer and maintain Windows-based systems, servers, and Active Directory, including users, groups, GPOs, and access control.</li><li>Monitor system performance, server health, backups, storage, and security alerts to ensure stability and data integrity.</li><li>Apply patches, updates, and routine maintenance, maintaining proper documentation and SOPs.</li><li>Troubleshoot and support LAN/WAN, VPN, DNS, DHCP, Wi-Fi, and firewall configurations.</li><li>Resolve escalated L1 issues within defined SLAs and perform root cause analysis for recurring or critical incidents.</li><li>Support Microsoft 365 / Exchange, enterprise applications, and endpoint devices.</li><li>Ensure compliance with IT security policies and best practices.</li><li>Coordinate with vendors and assist in system upgrades, deployments, and IT improvement initiatives.</li><li>Identify recurring technical issues and recommend long-term infrastructure enhancements.</li><li>Provide specialized support to Construction and Estimation teams for software tools, ensuring smooth operation and resolving technical issues affecting workflows.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>3&ndash;5 years of experience in IT Support or System Administration.</li><li>Strong hands-on experience with Windows OS and Windows Server.</li><li>Solid knowledge of Active Directory, DNS, DHCP, and Group Policy.</li><li>Strong understanding of networking fundamentals (TCP/IP, VPNs, firewalls).</li><li>Experience with backup solutions and monitoring tools.</li><li>Experience with IT ticketing systems and incident management.</li><li>Experience supporting Construction and Estimation software such as Plan Swift, Bluebeam Revu, Primavera P6, Procore, AutoCAD, or similar tools.</li><li>Strong troubleshooting, analytical, and communication skills.</li></ul>Preferred Skills (Nice to Have)<ul><li>Relevant certifications: CCNA, MCSA, CompTIA Network+.</li><li>Experience with endpoint management tools.</li><li>Familiarity with cloud services (Azure / AWS &ndash; basic level).</li><li>Experience with remote support and endpoint management tools.</li><li>Experience with Procore.</li></ul>Job Type: Full-timePay: Up to Rs140,000.00 per monthApplication Question(s):<ul><li>How many year of experience do you have in IT Support?</li><li>Write dow the tools you have experience related to Construction and Estimation?</li><li>Are you comfirtable working in Night Shift in DHA phase 8?</li><li>Do you have experience with USA market?</li><li>Which tools you used for remote IT Support?</li></ul>Work Location: In person

L2 IT System & Support Engineer

MTBC CareCloud

As a Tier 1 System Support Engineer, you will be the first point of contact for technical support requests. You&rsquo;ll handle day-to-day troubleshooting, resolve basic IT issues, and escalate complex cases to higher tiers. This is an excellent entry-level opportunity to build your IT career in a dynamic and global environment.Key Responsibilities<ul><li>Provide first-level support for system, hardware, software, and network-related issues.</li><li>Log, track, and manage support tickets using a helpdesk/ticketing system.</li><li>Troubleshoot common end-user issues with Windows, Office 365, and networking.</li><li>Assist with system setups, configurations, and user account management.</li><li>Escalate unresolved issues to Tier 2 or Tier 3 teams.</li><li>Document common problems and solutions for knowledge sharing.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>1 year plus of IT support experience.</li><li>Basic knowledge of Windows/Linux environments and networking.</li><li>Familiarity with Active Directory and Office 365 is a plus.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work in shifts and under pressure.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>If offered job in Bagh, are you willing to relocate?</li><li>We need resource as soon as possible, can you start immediately?</li></ul>Work Location: In person

System Support Engineer - Tier I

Search 10000+ System support engineer jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 system support engineer jobs Near Me

System Support Engineer

System Support Engineer

System Support Engineer

Level 1 System Support Engineer

System Support Engineer

L2 IT System & Support Engineer

System Support Engineer - Tier I