system support technician

EXCIS COMPLIANCE LIMITED

We are seeking an experienced Deskside Support Technician to provide high-level technical support for end-user computing environments. In this role, you will be responsible for troubleshooting hardware, software, and network issues while delivering exceptional service to employees, including executive/VIP staff.
Key Responsibilities:
<ul>
<li>Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)</li>
<li>Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals</li>
<li>Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades</li>
<li>Manage asset inventory, including tagging, tracking, and reporting</li>
<li>Support VIP users with prompt and professional service</li>
<li>Collaborate with IT teams to escalate and resolve complex technical issues</li>
<li>Document solutions in the ticket system, create knowledge base articles, and provide user training when necessary</li>
</ul>
Technical Skills &amp; Experience:
<ul>
<li>4+ years of hands-on EUC/Break-fix experience in desktop support or IT helpdesk roles</li>
<li>Strong knowledge of Windows OS (10/11), macOS, and Microsoft O365</li>
<li>Experience with Microsoft Intune and Desktop Central for endpoint management</li>
<li>Proficiency with Active Directory, remote support tools, and mobile device management</li>
<li>Ability to troubleshoot hardware (laptops, printers, AV systems) and software issues</li>
<li>Familiarity with malware removal and basic network troubleshooting</li>
</ul>
Soft Skills &amp; Certifications:
<ul>
<li>Excellent verbal and written communication skills in both English and Arabic</li>
<li>Exceptional customer service skills (VIP support experience preferred)</li>
<li>Ability to work in a fast-paced corporate environment</li>
<li>A+ Certification, MCP, or ITIL (preferred but not required)</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift/move equipment (up to 50 lbs)</li>
<li>Willingness to travel between office locations if required</li>
</ul>

Deskside Support Technician (L2)

We are seeking an experienced Deskside Support Technician to provide high-level technical support for end-user computing environments. In this role, you will be responsible for troubleshooting hardware, software, and network issues while delivering exceptional service to employees, including executive/VIP staff.
Key Responsibilities:
<ul>
<li>Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)</li>
<li>Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals</li>
<li>Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades</li>
<li>Manage asset inventory, including tagging, tracking, and reporting</li>
<li>Support VIP users with prompt and professional service</li>
<li>Collaborate with IT teams to escalate and resolve complex technical issues</li>
<li>Document solutions in the ticket system, create knowledge base articles, and provide user training when necessary</li>
</ul>
Technical Skills &amp; Experience:
<ul>
<li>4+ years of hands-on EUC/Break-fix experience in desktop support or IT helpdesk roles</li>
<li>Strong knowledge of Windows OS (10/11), macOS, and Microsoft O365</li>
<li>Experience with Microsoft Intune and Desktop Central for endpoint management</li>
<li>Proficiency with Active Directory, remote support tools, and mobile device management</li>
<li>Ability to troubleshoot hardware (laptops, printers, AV systems) and software issues</li>
<li>Familiarity with malware removal and basic network troubleshooting</li>
</ul>
Soft Skills &amp; Certifications:
<ul>
<li>Excellent verbal and written communication skills in both English and Arabic</li>
<li>Exceptional customer service skills (VIP support experience preferred)</li>
<li>Ability to work in a fast-paced corporate environment</li>
<li>A+ Certification, MCP, or ITIL (preferred but not required)</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift/move equipment (up to 50 lbs)</li>
<li>Willingness to travel between office locations if required</li>
</ul>

Deskside Support Technician (L2) - EUC & DC

Bowers + Kubota Consulting

<div><div>Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity.
The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm&rsquo;s technology assets.
JOB QUALIFICATIONS:<ul><li>Minimum Associate&rsquo;s degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required.</li><li>1-3 years&rsquo; experience with performing hardware and software troubleshooting/repair.</li><li>Excellent customer service skills.</li><li>Previous experience in conducting training or presentations preferred.</li><li>Knowledge and experience with MS/Office 365 programs and services.</li><li>Ability to communicate effectively and with diplomacy both verbally and in writing.</li><li>Ability to prioritize and plan work activities efficiently.</li><li>Ability to manage information from multiple sources concurrently.</li><li>Ability to sit for long periods of time while working on the computer.</li><li>Ability to understand end users&rsquo; problems and convey technical information in a nontechnical manner format.</li><li>Ability to work independently and in small teams.</li><li>Excellent hand-eye coordination is required.</li><li>Ability to occasionally lift and/or move up to 20 pounds required.</li><li>Must be able to work on-site in Honolulu office.</li></ul> 
ESSENTIAL JOB FUNCTIONS:<ul><li>Provides services to manage the entire product lifecycle of the firm&rsquo;s technology assets.</li><li>Provides day-to-day telephone, in-person, and online support to end-users.</li><li>Ensure proper function and execution of the IT department&rsquo;s disaster recovery procedures and systems.</li><li>Identifies opportunities for improvement and advancement of the firm&rsquo;s technology assets and policies.</li><li>Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT &amp; Security.</li><li>Assists in the customization and adaption of existing programs to meet users&rsquo; requirements.</li><li>Develops and presents B+K IT training (lunch &amp; learns/webinars, etc) on various systems for employees.</li><li>Prepares various audio/visual systems for professional presentations.</li><li>Research, plan, and implement future IT projects.</li><li>Must be available to work after hours and nights as required.</li><li>Perform other duties as assigned.</li></ul> 
LOCATION: Kalihi/Honolulu, HI
SALARY RANGE: $54,000 &ndash; $78,000 per year depending on experience
Please apply directly online at: www.bowersandkubota.com
Equal Opportunity Employer/Vets/Disabled
100% Employee Owned</div></div>

Information Technology Support Technician

Bank of China Turkey

<div>
 
 Job Description
 
 
 
 
 <ul>
 <li>
 Hardware Support:
 </li>
 </ul>
 
 - Assist in the installation, maintenance, and troubleshooting of computers, printers, scanners, and network devices
 
 
 - Identify faulty equipment and direct them to the appropriate department
 
 <ul>
 <li>
 Software Support:
 </li>
 </ul>
 
 - Install and update operating systems (Windows, Linux, etc.) and basic office applications.
 
 
 - Assist in software license tracking and inventory updates
 
 <ul>
 <li>
 Network Management:
 </li>
 </ul>
 
 - Support local area network (LAN), wireless network (Wi-Fi), and internet connection monitoring
 
 
 - Learn and perform basic tasks such as IP address management and network device configuration
 
 <ul>
 <li>
 Server and System Monitoring:
 </li>
 </ul>
 
 - Support monitoring and maintenance of servers (file, email, backup, etc.)
 
 
 - Track and report system resource usage
 
 <ul>
 <li>
 User Support (Helpdesk):
 </li>
 </ul>
 
 - Respond to technical support requests from end-users
 
 
 - Record support tickets and track resolution progress
 
 <ul>
 <li>
 Security and Backup:
 </li>
 </ul>
 
 - Assist in monitoring antivirus, firewall, and backup systems
 
 
 - Act in accordance with data security policies
 
 <ul>
 <li>
 Inventory Management:
 </li>
 </ul>
 
 - Maintain and update IT equipment inventory
 
 
 - Record and label newly acquired hardware
 
 <ul>
 <li>
 Documentation:
 </li>
 </ul>
 
 - Document technical processes and performed tasks regularly
 
 
 - Assist in preparing user guides or installation documentation
 
 
 
 
 
 Desired Skills &amp; Experience
 
 
 
 
 <ul>
 <li>
 Undergraduate student in Computer Engineering, Electrical-Electronics Engineering, Management Information Systems, Information Technologies, or related fields
 </li>
 <li>
 Basic knowledge of networking, operating systems, and hardware
 </li>
 <li>
 Eager to learn, analytical thinker, and team-oriented
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Basic knowledge of scripting languages such as PowerShell or Bash (Optional)
 </li>
 </ul>
</div>

IT Infrastructure Intern

CentraCare

<div>CentraCare is looking for a hardworking individual that knows healthcare information systems or wants to learn about them to join our IS Desktop Support Health System Team. This position provides technical support in the area of Desktop Support to the Information Systems Department. In this role you will train new staff on computer hardware. The position sets new policy standards of how to load and maintain desktop software, printers, and other computer devices.
Schedule:<ul><li>
Full-time | 80 hours every two weeks | St. Cloud</li><li>
Day shift | 8-hour shifts | 7am-3:30pm or 8am-4:30pm</li><li>
After hours on-call rotation begins after 6 months from date of hire</li></ul>
Pay and Benefits:<ul><li>
Starting pay begins at $27.25 per hour; exact wage determined by years of related experience<ul><li>
Pay range: $27.25- $40.88 per hour</li></ul></li><li>
Tuition reimbursement and college grant programs available</li><li>
Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!</li></ul>
Qualifications:<ul><li>
High school diploma required</li><li>
Associate&rsquo;s degree or two years of specialized computer training preferred</li><li>
1 year of computer support experience required</li><li>
2+ years of work experience with personal computers preferred</li><li>
A valid MN driver's license and a driving record in good standing may be required</li><li>
Minimum amount of insurance liability coverage may be required</li><li>
HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification within 6 months from hire</li></ul> 
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.</div>

Senior Desktop Support Technician | St. Cloud

Level 3 BOS

<div>
 
 Description
 
 
 
 
 Job Description
 
 
 
 We are looking for an experienced and proactive
 
 Executive IT Support (Night Shift)
 
 to join our IT Department. The successful candidate will be responsible for providing technical assistance to end-users, resolving hardware, software, and network-related issues, and ensuring smooth and secure IT operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support to employees for all computer and IT-related issues.
 </li>
 <li>
 Create, modify, and manage user accounts and services across various cloud platforms.
 </li>
 <li>
 Offer support via phone, in-person, and remote tools across multiple platforms.
 </li>
 <li>
 Administer and maintain systems such as Active Directory, Azure, SharePoint, Exchange, Office 365, EndPoints, firewalls, load balancers, email filters, backups, and phone systems.
 </li>
 <li>
 Set up and support Office 365, including configuring devices, email clients, computers, and mobile phones.
 </li>
 <li>
 Work with virtual desktop environments and remote desktop technologies.
 </li>
 <li>
 Configure, deploy, and relocate desktops, laptops, printers, and other related devices.
 </li>
 <li>
 Identify, report, and mitigate potential cybersecurity threats.
 </li>
 <li>
 Configure and manage advanced network firewalls and switches.
 </li>
 <li>
 Troubleshoot, resolve, and document end-user system issues efficiently.
 </li>
 <li>
 Ensure timely resolution of all IT requests with high-quality service.
 </li>
 <li>
 Organize, prioritize, and manage tasks to meet deadlines.
 </li>
 <li>
 Prepare and maintain technical documentation for configurations and procedures.
 </li>
 <li>
 Coordinate and define project scopes with telecom contractors.
 </li>
 <li>
 Perform cabling, equipment installation, and related IT infrastructure tasks.
 </li>
 <li>
 Communicate and follow up with external vendors such as ISPs, cloud providers, and consultants.
 </li>
 <li>
 Research, design, and implement new IT solutions as required by the business.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Good English communication is required.
 </li>
 <li>
 Minimum 2 years of experience in an IT support/help desk role.
 </li>
 <li>
 Certifications (A+, Network+, Microsoft) are preferred but not mandatory.
 </li>
 <li>
 Hands-on experience in configuring and supporting computer hardware, software, and networks.
 </li>
 <li>
 Ability to communicate technical issues clearly to both technical and non-technical users.
 </li>
 <li>
 Proficient in troubleshooting and supporting Windows Servers, VMWare, Hyper-V, Windows 10/11, and Office 365.
 </li>
 <li>
 Strong analytical and problem-solving skills with a quick response approach.
 </li>
 <li>
 Self-motivated, eager to learn, and solution-oriented.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Advanced proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
 </li>
 <li>
 Basic knowledge of Cloud Solutions and Cloud Computing.
 </li>
 <li>
 Understanding of wireless networks setup, maintenance, and troubleshooting.
 </li>
 <li>
 Experience with video conferencing systems, mobile devices (iOS, iPadOS, Android), and other hardware/software tools.
 </li>
 <li>
 Experience providing remote support through phone and remote-access applications.
 </li>
 <li>
 Familiarity with enterprise mobile device management (MDM) is preferred.
 </li>
 <li>
 Hands-on experience with telecom systems, structured cabling, switches, panels, cameras, and access points.
 </li>
 <li>
 Ability to work effectively under pressure and handle multiple tasks simultaneously.
 </li>
 <li>
 Willingness to work flexible hours, weekends, and participate in on-call rotations.
 </li>
 <li>
 Enthusiastic about learning new technologies with opportunities for career growth within the IT department.
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 <ul>
 <li>
 BSCS / MCS or equivalent degree in IT or a related field.
 </li>
 <li>
 Relevant IT certifications will be a plus.
 </li>
 </ul>
</div>

Executive IT Support (Night Shift)

Glow Beauty On Demand

Job Title Prototype Equipment Technician - Chemical Process Industry - Dubai UAE Job Description Prototype Equipment Technician - Chemical Process Industry - Dubai UAE Role Summary Cabot is hiring a Prototype Equipment Technician to support its R&amp;D and engineering teams in Dubai. This role focuses on the design, fabrication, calibration, and maintenance of chemical process equipment and electro-mechanical systems. The ideal candidate will have hands-on experience with assembling and testing prototype systems, along with a deep understanding of chemical plant operations and instrumentation. Job Details Job Location: Dubai, UAE Industry: Chemicals Function: Equipment Maintenance / Engineering Support Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time What You ll Do * Participate in designing and building chemical process prototypes, including plumbing and electrical subassemblies * Collaborate with engineers to install, test, and optimize new process systems * Perform equipment calibrations, preventive maintenance, and system upgrades * Maintain detailed records and documentation for specifications, manuals, and procedures * Assist in system automation and troubleshooting of electro-mechanical processes * Support Responsible Care initiatives to uphold environmental, health, and safety standards * Deliver consistent technical support on project tasks and respond to system faults proactively Ideal Profile * Post-secondary technical training (diploma or certification in engineering/technician programs) * 3 5 years hands-on experience in chemical plant equipment maintenance or prototype testing * Familiarity with industrial automation systems, electrical components, and safety standards * Strong mechanical aptitude and ability to interpret technical drawings * Detail-oriented, self-motivated, and capable of managing multiple tasks efficiently * Excellent problem-solving skills and communication abilities in a team environment

Prototype Equipment Technician

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