systems support engineer

Acture Solutions

<div><div><div><div><div><p><b>Systems Support Engineer</b><br>
<b>Location: Hauppauge, NY</b><br>
<b>Salary: $65,000&ndash;$85,000 annually</b><br>
<b>Schedule: Full-Time, Monday&ndash;Friday Onsite 9:00 AM- 5:00 PM</b></p><p><b>
Advance Your IT Career with a Growing Managed Services Provider</b></p><p>
Acture Solutions is seeking an experienced Systems Support Engineer to join our Centralized Services team in Hauppauge, NY. This is an excellent opportunity for an IT professional who enjoys solving complex technical issues, supporting enterprise Microsoft environments, and working alongside a highly skilled engineering team. In this role, you'll provide advanced Tier II infrastructure and systems support for a diverse client base while participating in infrastructure projects, cloud migrations, technology refreshes, and client onboarding initiatives. You'll collaborate with senior engineers to deliver exceptional customer service and reliable technology solutions that help organizations succeed.</p><p><b>
What You'll Do</b></p><ul><li>Provide advanced Tier II support for servers, workstations, Microsoft 365, Active Directory, networking, and infrastructure-related issues.</li><li>Troubleshoot escalated hardware, software, connectivity, authentication, printing, and performance issues.</li><li>Administer Microsoft 365 including Exchange Online, Teams, SharePoint, OneDrive, and user management.</li><li>Support Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and user provisioning.</li><li>Deploy, configure, and maintain servers, workstations, firewalls, switches, wireless access points, and backup solutions.</li><li>Monitor client environments using Remote Monitoring &amp; Management (RMM) tools and proactively resolve issues.</li><li>Support backup and disaster recovery platforms, validate backups, and assist with recovery efforts.</li><li>Participate in infrastructure upgrades, cloud migrations, hardware refreshes, and client onboarding projects.</li><li>Maintain detailed technical documentation and standard operating procedures.</li><li>Collaborate with cybersecurity and engineering teams to implement security best practices including MFA, endpoint protection, patch management, and access controls.</li><li>Mentor Level I technicians and assist with knowledge sharing across the engineering team.</li><li>Participate in scheduled after-hours maintenance and occasional emergency support.</li></ul><p><b>
What You Bring</b></p><ul><li>Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.</li><li>3&ndash;5 years of experience supporting enterprise IT infrastructure, systems administration, or Managed Services environments.</li><li>Strong knowledge of Windows operating systems, Windows Server, Microsoft 365, and Active Directory.</li><li>Experience supporting networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking.</li><li>Experience supporting VMware or Hyper-V virtualization environments.</li><li>Familiarity with Datto RMM, Autotask PSA, ConnectWise, or similar MSP platforms.</li><li>Strong troubleshooting, analytical, and customer service skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple priorities in a fast-paced client support environment.</li><li>Valid driver's license with the ability to travel to client sites as needed.</li></ul><p><b>
Required Certifications</b></p><ul><li>Cisco Certified Network Associate (CCNA)</li><li>CompTIA A+, Network+, Security+, Microsoft certifications, or equivalent technical certifications</li></ul><p><b>
Skills for Success</b></p><ul><li>Customer-first mindset with a passion for solving technical challenges.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work independently while collaborating with engineers and project teams.</li><li>Commitment to continuous learning and professional development.</li><li>Strong documentation habits and communication skills.</li><li>Ability to prioritize competing priorities while maintaining exceptional service.</li></ul><p><b>
Why Join Acture?</b></p><p>
Acture Solutions is a leading Managed Services Provider (MSP) delivering secure, scalable technology solutions to businesses, educational institutions, municipalities, and nonprofit organizations throughout the Northeast. We combine technical expertise with exceptional customer service to help our clients achieve their business goals. At Acture Solutions, you'll work with modern technologies alongside experienced engineers in a collaborative environment that encourages learning, innovation, and career advancement. We invest in our employees and provide opportunities to grow both technically and professionally.</p><p><b>
What We Offer</b></p><ul><li>Salary: $65,000&ndash;$85,000 annually, based on experience</li><li>Medical, dental, vision, and Employee Assistance Program (EAP)</li><li>Retirement Plan</li><li>Generous Paid Time Off and paid holidays</li><li>Professional development and certification support</li><li>Career growth opportunities within a rapidly growing technology organization</li><li>Collaborative, team-oriented culture focused on customer success</li></ul><p><b>
Ready to Join Our Team?</b></p><p>
If you're passionate about technology, enjoy solving challenging technical problems, and want to advance your career with a growing Managed Services Provider, we'd love to hear from you. Apply today and help deliver technology solutions that make a difference. All offers contingent upon successful fingerprinting background.</p></div></div></div></div><br>
Monday to Friday 9:00 AM to 5:00 PM with travel to client sites as needed</div>

Systems Support Engineer

Brock Solutions

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 1000 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space.
<br><br>
As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Control Systems Support Engineer to join our team of experienced professionals located at our office in Irving, TX!
<br><br>
Working with other highly motivated Engineers, you will be involved with designing, programming, integrating, troubleshooting, and supporting new and existing automated controls systems.
<br><br>
Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch and Learns, Sports teams, Group fitness initiatives, and a "We win as a Team" culture are just some of the reasons our employees love working at Brock!
<br><br>
Brock Solutions offers a flexible work environment that includes a combination of at home, in the office, and on-site options such that individuals can balance work and life. In the end, the intent is to enable you and your team to work effectively and collaboratively to produce results that matter.
<br><br>
Why Work at Brock?
<br><br>
Competitive compensation package
<br><br>
Profit sharing
<br><br>
Extended Health benefits
<br><br>
Continuous career growth
<br><br>
Flexible working hours
<br><br>
Company events and celebrations
<br><br>
Travel Opportunities
<br><br>
<b>Responsibilities may include:</b><br>
Troubleshooting a variety of electrical, PLC, and HMI systems
<br><br>
Resolving mission critical issues/outages for high profile customers
<br><br>
Interact with customers and understand the client processes
<br><br>
Programming/modification of PLC systems
<br><br>
Programming/modification of Human Machine Interfaces (HMI)
<br><br>
Interfacing with real-time database applications to manage critical production information
<br><br>
Diagnose and analyze systems to determine the root cause of current issues, to identify potential future issues, and to identify areas to improve or maintain system performance
<br><br>
Site commissioning and installation
<br><br>
Performing other duties as assigned by Service/Support Manager
<br><br>
On-call service/support for existing installations
<br><br>
Travel up to 25% through the year
<br><br>
<b>Qualifications Required:</b><br>
Bachelor degree in Electrical Engineering, Mechatronics, Systems design, Automation, Industrial Engineering or College equivalent
<br><br>
Ability to learn new technologies independently
<br><br>
Aptitude for Programming (C,C#,VBA, SQL, Ladder Logic, or other languages)
<br><br>
Knowledge of PLCs (Allen-Bradley, Siemens)
<br><br>
Knowledge of HMIs (Factory-Talk, Ignition, Wonderware)
<br><br>
Knowledge of industrial networks (ControlNet, Profibus, etc.)
<br><br>
Excellent communication skills, both verbal and written
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Understanding of industrial environments, engineering, and production processes
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Ability to complete all security clearance requirements that may be required for the performance of the work
<br><br>
Familiarity with IT/Networking and data applications
<br><br>
Ability to read electrical schematics
<br><br>
<b>Other Job Information (if applicable):</b><br>
We appreciate your interest in joining our team.
<br><br>
<b>Please note that:</b> (a) all applicants must be legally entitled to work in the country where the position is located; and (b) some roles require eligibility for government security clearances or site access, which may require citizenship or lawful permanent resident status under the applicable policies and regulations.
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New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine).
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Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.
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Please note that we may utilize artificial intelligence (AI) tools to screen, assess, or filter applicants for this position.
<br><br>
Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information.
<br><br>
#INDBS

Control Systems Support Engineer

Red River

<div><p>At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success.</p><p></p><p>
Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships.</p><p></p><p>
We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback.</p><p></p><p>
Ideal candidates will possess the following skills and come prepared to discuss how they have experienced each of these areas in previous roles:</p><ul><li><b>
Collaboration </b>&mdash; You bring a collaborative spirit to all interactions with others; you work to ensure everyone around you is welcomed and positioned to do their best work; you view every Red River colleague as a member of one team.</li><li><b>
Creativity</b>&mdash; You welcome new ideas and listen with the intent to understand; you are passionate and persistent in pursuit of innovative solutions; you value &ldquo;brainstorming&rdquo; as an expression.
</li><li><b>Empathy &mdash; </b>You take the time to understand both the needs of your clients and your team members; you anticipate client needs and address issues effectively; you work to make each client feel valued and understood; you foster loyalty and a long-term relationship.</li><li><b>
Integrity</b> &mdash; You willingly receive and give feedback; you are open about what&rsquo;s working and what needs to improve; you admit mistakes openly and share learnings widely.
</li><li><b>Judgment</b> &mdash; You are intentional when making decisions, with an aim toward long-term solutions rather than quick fixes; you rely on data, training, and collaboration with others to inform your decisions.</li><li><b>
Purpose</b>&mdash; You exhibit courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the pursuit of excellence.</li><li><b>
Resilience</b> &mdash; You thrive in rapidly changing circumstances; you adapt to change; you know when to include or escalate to others; you embrace a hard challenge.</li><li><b>
Selflessness</b> &mdash; You are considerate when searching for new and different ideas; you seek what&rsquo;s best for the team and organization; you discern how your actions could affect others; you seek to make those around you successful.</li></ul><p></p><div><div><div><div><p>
Red River is seeking a Systems Support Engineer II to join our growing team! This position will work onsite with one of our clients in Santa Clarita, CA. This role delivers premium workplace technology services to C-Suite executives, VIP users, and office-based staff, ensuring a reliable and seamless end-user experience. The engineer will handle day-to-day onsite support, device lifecycle tasks such as laptop rebuilds and refreshes, and general workplace technology needs across Windows, macOS, and mobile platforms. This position requires a polished customer-facing presence, strong communication skills, and the ability to respond with urgency, empathy, and professionalism in a fast-paced, executive-level environment.</p></div><p></p><div><p><b><br>
Primary Position Tasks:</b></p></div><div><ul><li><p>
Provide daily onsite support for C-Suite executives, VIP users, and office staff, ensuring fast, professional, and customer-focused resolution of issues.</p></li></ul></div><div><ul><li><p>
Deliver hands-on Windows and macOS support, including OS troubleshooting, hardware issues, performance problems, and peripheral setups.</p></li></ul></div><div><ul><li><p>
Manage and support endpoint devices through Intune (Windows/iOS/Android) and JAMF (macOS), including enrollment, compliance, and policy troubleshooting.</p></li></ul></div><div><ul><li><p>
Perform laptop imaging, rebuilds, and refreshes using SCCM and PXE-based workflows.</p></li></ul></div><div><ul><li><p>
Support Exchange Online and Microsoft 365 applications, including Outlook client issues, mailbox access, and user configuration needs.</p></li></ul></div><div><ul><li><p>
Provide iOS and Android device support, including MDM enrollment, email setup, and basic app support.</p></li></ul></div><div><ul><li><p>
Handle general end-user support tasks, including password resets, account lockouts, onboarding/offboarding activities, and profile-related issues.</p></li></ul></div><div><ul><li><p>
Troubleshoot and support printers and scanners, including connectivity, driver issues, and device configuration.</p></li></ul></div><div><ul><li><p>
Document all work in ServiceNow, follow established KBAs/SOPs, and coordinate escalations with backend teams while owning communication and follow-through.</p></li><li><p>
Provides after-hours on-call support to VIP escalations.</p></li><li><p>
Participates in a rotating holiday on-call coverage schedule.</p></li></ul></div><div><p><b>
Minimum </b><b>Education/Certification/Experience</b><b> Requirements:</b></p></div><div><ul><li><p>
5+ years of hands-on IT support experience in a large enterprise environment providing desktop, end-user, and onsite technical support.</p></li></ul></div><div><ul><li><p>
Demonstrated experience supporting both Windows and macOS platforms, including hardware troubleshooting, rebuilds, and imaging processes.</p></li></ul></div><div><ul><li><p>
Intermediate experience with Active Directory and Azure AD, including user management, group membership, MFA issues, and identity-related troubleshooting.</p></li></ul></div><div><ul><li><p>
Working knowledge of Microsoft 365 and Exchange Online administration, including mailbox management, permissions, license assignment, profile issues, and service-related troubleshooting.</p></li></ul></div><div><ul><li><p>
Practical experience with endpoint management tools, specifically Intune (Windows/iOS/Android) and JAMF (macOS).</p></li></ul></div><div><ul><li><p>
Proven ability to deliver onsite, customer-facing support for VIP and C-Suite users with strong communication, professionalism, and urgency.</p></li></ul></div><div><ul><li><p>
Ability to handle high-pressure situations and deliver solutions quickly.</p></li></ul></div></div><div><div><ul><li><p>
Experience working with ServiceNow or similar enterprise ticketing systems, including adherence to KBAs, Ticket/Queue Management, SLA compliance, and escalation workflows.</p></li></ul></div><p></p><div><p><b><br>
Preferred </b><b>Education/Certification/Experience:</b></p></div><div><ul><li><p>
Exposure to network basics, such as VLAN concepts, port activation checks, and LAN/Wi-Fi troubleshooting before escalation.</p></li></ul></div><div><ul><li><p>
Strong understanding of ITIL practices, especially Incident, Request, and Problem Management.</p></li></ul></div><div><ul><li><p>
Preferred Certifications: Microsoft 365 Fundamentals (MS-900), Microsoft Azure Fundamentals (AZ-900), CompTIA A+, CompTIA Cloud+, Microsoft 365 Endpoint Administrator Associate (MD-102)</p></li></ul></div><p></p><div><p><b><br>
Knowledge, Skills, and Abilities:</b></p></div><div><ul><li><p>
Strong proficiency in Windows and macOS operating systems, including understanding of system behavior, user profiles, permissions, and configuration fundamentals.</p></li></ul></div><div><ul><li><p>
Solid knowledge of enterprise endpoint management principles across Intune and JAMF, including compliance, policy flow, application deployment, and device lifecycle concepts.</p></li></ul></div><div><ul><li><p>
Working understanding of Microsoft 365 and Exchange Online, including mailbox structures, permissions, licensing concepts, and how identity services interact across the platform.</p></li></ul></div><div><ul><li><p>
Strong grasp of Active Directory and Azure AD identity fundamentals, including authentication flows, MFA logic, group membership models, and access governance.</p></li></ul></div><div><ul><li><p>
Familiarity with SCCM imaging and deployment principles, including task sequences, PXE boot mechanics, workstation preparation, and provisioning standards.</p></li></ul></div><div><ul><li><p>
Demonstrated experience supporting end-to-end onboarding and offboarding workflows, including account readiness, access configuration, device preparation, and guiding users through their first-day experience.</p></li></ul></div><div><ul><li><p>
Strong customer service and service empathy, with the ability to communicate calmly, respectfully, and professionally with VIP/C-Suite users and their delegated staff (executive assistants, chiefs of staff).</p></li></ul></div><div><ul><li><p>
Ability to maintain a clean, organized, and professional work environment, including workstation setup standards, cable management, and diligence in preparing areas used by executive stakeholders.</p></li></ul></div><div><ul><li><p>
Skilled in using ServiceNow for case tracking, prioritization, categorization, and adherence to enterprise workflows, including proper application of KBAs and SOPs.</p></li></ul></div><div><ul><li><p>
Ability to think analytically and troubleshoot issues methodically, applying root-cause thinking and escalating appropriately while maintaining ownership.</p></li></ul></div><div><ul><li><p>
Strong interpersonal, written, and verbal communication skills, with the ability to translate technical concepts into clear, user-friendly explanations.</p></li></ul></div><div><ul><li><p>
Demonstrated ability to collaborate effectively with engineering teams, service delivery managers, security teams, and external vendors, maintaining alignment and accuracy in all communication.</p></li></ul></div></div><p></p><div><div><p><b><br>
Basic Qualifications:</b></p></div><div><ul><li><p>
U.S. Citizenship Required</p></li></ul></div><div><ul><li><p>
Must successfully pass a background check and drug screening.</p></li></ul></div><div><ul><li><p>
This is a 100% onsite role at the Santa Clarita, CA customer location.</p></li></ul></div><div><ul><li><p>
Standard schedule is Monday&ndash;Friday, 8:00 AM &ndash; 5:00 PM</p></li><li><p>
Ability to lift and move up to 50lbs</p></li></ul></div></div></div></div><p></p><p>
Basic Qualifications:</p><ul><li>
U.S. Citizenship Required</li></ul><p></p><p>
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).</p><p></p><p><b>
EOE M/F/DISABLED/Vet</b></p><p>
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.</p><p></p><p>
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American&rsquo;s with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.</p><p></p><p><i>
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our </i><i>Applicant Tracking</i><i> System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.</i></p></div>

Systems Support Engineer II

Vast

<div><p><b>About Us</b></p><p>
Vast.ai's cloud powers AI projects and businesses all over the world. We are democratizing and decentralizing AI computing &mdash; reshaping our future for the benefit of humanity. Our mission is to organize, optimize, and orient the world's computation.</p><p>
We value elegance, ownership, integrity, and continuous learning. You'll have the opportunity to dive into state-of-the-art AI systems while collaborating with a globally distributed team.</p><p></p><p><b>
About the Role</b></p><p>
This is a systems operations support role focused on deep-diving into escalated infrastructure issues that go beyond frontline triage. You&rsquo;ll be the engineering resource our L1 support team relies on when tickets become complex, investigating and resolving issues across the full infrastructure stack&mdash;including hardware, BIOS and firmware, networking, Ubuntu, Docker, NVIDIA CUDA and GPUs, and KVM-based virtual machines.</p><p>
You&rsquo;ll own complex escalations end-to-end: gathering evidence, reproducing issues, identifying the root cause, proposing solutions, and working with the appropriate teams to bring each issue to resolution. The best engineers in this role don&rsquo;t just resolve individual tickets&mdash;they identify recurring patterns, improve operational tooling, and build runbooks that prevent future incidents. You&rsquo;ll collaborate directly with the engineering and host support teams on systemic infrastructure issues.</p><p>
Strong Linux systems knowledge, technical depth, and support experience are the primary requirements. You should be comfortable working autonomously in Ubuntu environments, troubleshooting hardware, networking, containers, virtual machines, and GPU workloads, and clearly communicating your findings and proposed solutions to both technical and non-technical audiences.</p><p>
Vast.ai users or hosts strongly preferred.</p><h2 class="jobSectionHeader"><b><br>
Location and Schedule</b></h2><p>
This is a full-time position based in our Westwood, Los Angeles office.</p><p>
Available schedules:</p><ul><li><p><b>
Monday&ndash;Friday:</b> Fully on-site</p></li><li><p><b>
Sunday&ndash;Thursday:</b> Four days on-site and one day working from home</p></li></ul><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Handle escalated support tickets involving GPU workload failures, container issues, networking problems, account infrastructure, and host-side configuration</p></li><li><p>
Provide managed support for supplier onboarding and ongoing machine management, acting as a technical resource through installation, configuration, and post-setup troubleshooting</p></li><li><p>
Assist clients and infrastructure suppliers working with TensorFlow, PyTorch, and other GPU-accelerated workloads</p></li><li><p>
Provide coverage for L1 support overflow during peak periods or incidents</p></li><li><p>
Diagnose and resolve issues across Docker, NVIDIA CUDA/GPU drivers, and KVM virtualization environments</p></li><li><p>
Troubleshoot network-layer issues, including VLAN, DNS, DHCP, VPN, NAT, firewall rules, and connectivity failures on host machines</p></li><li><p>
Investigate performance issues involving GPU utilization, container resource constraints, thermal throttling, driver conflicts, and disk I/O bottlenecks</p></li><li><p>
Advise suppliers on installation best practices, including hardware setup, driver configuration, BIOS/firmware settings, and network configuration for optimal performance</p></li><li><p>
Write and maintain internal runbooks, escalation guides, and knowledge base articles to reduce repeat escalations</p></li><li><p>
Build diagnostic and automation tooling in Python and Bash to reduce manual triage overhead</p></li><li><p>
Collaborate with the engineering and support teams to flag and document systemic or recurring platform issues</p></li></ul><p></p><p><b>
You Are</b></p><ul><li><p>
Experienced with Linux, especially Ubuntu, and comfortable troubleshooting from the command line</p></li><li><p>
Someone who enjoys debugging difficult problems and fixing broken systems</p></li><li><p>
Methodical and focused on finding root causes, not just temporary fixes</p></li><li><p>
Able to manage complex tickets independently</p></li><li><p>
A clear written communicator with an interest in AI infrastructure and GPU computing</p></li></ul><p></p><p><b>
Must-Haves</b></p><ul><li><p>
Strong Linux systems operations experience with Ubuntu, RHEL/CentOS, or Debian, including networking, storage, services, and permissions</p></li><li><p>
Proficiency with Docker, including container debugging, Docker Compose, image management, cgroup limits, and Docker storage and filesystem troubleshooting</p></li><li><p>
Experience with virtualization platforms such as Proxmox VE, VMware, or similar hypervisors, including VM provisioning and troubleshooting</p></li><li><p>
Strong networking fundamentals, including VLANs, DNS, DHCP, NAT, VPNs, firewall rules, and L2/L3 troubleshooting</p></li><li><p>
Hands-on experience with NVIDIA GPU drivers, CUDA, and GPU workload troubleshooting</p></li><li><p>
Python and Bash scripting skills for automation and diagnostic tooling</p></li><li><p>
Strong written English communication that is clear, professional, and technically precise</p></li><li><p>
Experience providing technical support in a customer-facing or internal help desk environment</p></li><li><p>
Ability to prioritize across a concurrent queue of escalated tickets, triaging by severity and customer impact, balancing reactive resolution against proactive documentation and tooling work, and making clear judgment calls on when to escalate versus own resolution end-to-end</p></li></ul><p></p><p><b>
Nice-to-Haves</b></p><ul><li><p>
Familiarity with AI/ML frameworks (TensorFlow, PyTorch) and running GPU-accelerated containers</p></li><li><p>
Monitoring and observability experience (Prometheus, Grafana)</p></li><li><p>
Relevant certifications: RHCSA, CompTIA Linux+, or similar</p></li><li><p>
Knowledge of the Vast.ai platform as a client or infrastructure supplier</p></li></ul><h2 class="jobSectionHeader"><b><br>
Interview Process (~1 week)</b></h2><p>
After you submit your application, our technical team will review your experience and qualifications. Selected candidates will proceed through the following stages:</p><ul><li><p><b>
15 minutes &mdash; Initial Screening (Virtual):</b> A brief conversation about your background, availability, and interest in the role</p></li><li><p><b>
45 minutes &mdash; Experience Interview (Virtual):</b> An introduction to Vast.ai and a deeper discussion of your technical and support experience</p></li><li><p><b>
2 hours &mdash; Meet and Greet and Technical Assessment (On-site):</b> Meet the team and complete an LLM-assisted Linux systems operations assessment</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Annual Salary Range</b></h3><p>
$90,000 &ndash; $160,000 + equity + benefits</p><p>
Vast.ai is hiring across all experience levels with compensation commensurate with background, experience and potential.</p><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><ul><li><p>
Comprehensive health, dental, vision, and life insurance</p></li><li><p>
401(k) with company match</p></li><li><p>
Meaningful early-stage equity</p></li><li><p>
Onsite meals, snacks, and close collaboration with founders/tech leaders</p></li><li><p>
Ambitious, fast-paced startup culture where initiative is rewarded</p></li></ul><p></p><p><br>
Compensation Range: $90K - $150K</p></div>

Systems Operations Support Engineer — Linux

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader"><b>Job Description &ndash; System Engineer</b></h1><p><b>
Position:</b> System Engineer<br>
<b>Project Duration:</b> <b>3 Months</b><br>
<b>Location:</b> Onsite<br>
<b>Language:</b> <b>Arabic (Mandatory)</b><br>
<b>Experience:</b> 5+ Years<br>
<b>Education:</b> Bachelor's Degree in Information Technology or equivalent.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
We are seeking experienced System Engineers to design, implement, configure, and maintain enterprise systems supporting the Committees Management System.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Design system architecture.</li><li>
Configure servers and infrastructure.</li><li>
Install and maintain applications.</li><li>
Monitor system performance.</li><li>
Troubleshoot technical issues.</li><li>
Ensure system security and availability.</li><li>
Support deployment activities.</li><li>
Prepare technical documentation.</li></ul><h2 class="jobSectionHeader"><b>
Required Skills</b></h2><ul><li>
Windows/Linux Administration</li><li>
Virtualization</li><li>
Networking</li><li>
System Monitoring</li><li>
Backup &amp; Recovery</li><li>
Security Best Practices</li><li>
Cloud Platforms</li><li>
Troubleshooting</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Bachelor's Degree in IT or equivalent.</li><li>
Minimum 5 years of System Engineering experience.</li><li>
Arabic language proficiency is mandatory.</li><li>
Onsite availability.</li></ul><p>
</p><p>kvIrq9rFht</p></div>

System Engineer

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Top Secret SCI + Polygraph</div>
</div><div></div><div>Category
<div>IT Infrastructure and Operations</div>
</div><div></div><div>Location
<div>Herndon, Virginia</div>
<i>(</i><i>Onsite Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>DevOps</p>
</div><div><p>Engineering</p>
</div><div><p>Systems Design</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ225366</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>None</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to serve as a critical component of our nation&rsquo;s safety and security. Make an impact by using your expertise to protect our country from threats.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p>Ensure the safety and security of our nation as a Systems Engineer at GDIT. You&rsquo;ll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your best every day.</p>
<p></p><p>At GDIT, people are our differentiator. As Systems Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on the Systems Engineer joining our team to support the deployment of systems and capabilities centered on our comprehensive motion imagery software suite. The Systems Engineer will support operations of a non-internet accessible on-prem hybrid environment built primarily on Kubernetes.</p>
<p></p><p><b>HOW A SYSTEMS ENGINEER WILL MAKE AN IMPACT:
</b></p><ul><li><p>The candidate will be expected to provide an array of skills within DevOps discipline.</p>
</li><li><p>Development and/or scripting skills (e.g., Bash, Python, Java, C#, etc)</p>
</li><li><p>Linux OS experience</p>
</li><li><p>Systems engineering experience</p>
</li><li><p>Source code management tools (Git, etc) and artifact repositories (Nexus/Atifactory, container registries, etc)</p>
</li><li><p>Experience with automation tools such as Ansible, Jenkins, Rundeck, etc</p>
</li><li><p>Experience with build/packaging tools such as Gradle, Maven Poetry, etc</p>
</li></ul><p></p><p><b>WHAT YOU&rsquo;LL NEED TO SUCCEED:
</b></p><ul><li><p>The position requires an active TS/SCI with Polygraph clearance</p>
</li><li><p>10+ years of related DevOps engineering experience</p>
</li><li><p>Bachelor&rsquo;s or Technology degree in Engineering or a related specialized area/field, OR equivalent 14 years job-related experience</p>
</li><li><p>Demonstrated experience employing DevSecOps principles, including strict configuration management, configuration-as-code, and continuous delivery</p>
</li><li><p>Demonstrated experience in building, securing, and operating containers in a dynamic environment</p>
</li><li><p>Experience working in a Kubernetes-based environment, including:</p>
<ul><li><p>A basic understanding of how Kubernetes works</p>
</li><li><p>Experience using and/or administering Kubernetes clusters</p>
</li><li><p>Experience building and deploying workloads using Helm</p>
</li></ul></li></ul><ul><li><p>Knowledge of container and Linux host networking</p>
</li><li><p>Experience with Apache Kafka</p>
</li><li><p>Experience with Elastic stack</p>
</li><li><p>Excellent organizational, coordination, interpersonal and team building skills</p>
</li><li><p>Proven problem-solving skills in complex environments</p>
</li><li><p>Location: At Customer Site &ndash; Herndon area</p>
</li></ul><p></p><p><b>GDIT IS YOUR PLACE:</b></p>
<ul><li><p>401K with company match</p>
</li><li><p>Comprehensive health and wellness packages</p>
</li><li><p>Internal mobility team dedicated to helping you own your career</p>
</li><li><p>Professional growth opportunities including paid education and certifications</p>
</li><li><p>Cutting-edge technology you can learn from</p>
</li><li><p>Rest and recharge with paid vacation and holidays</p>
</li></ul><p></p><p>#OpportunityOwned</p>
<p>#GDITCareers</p>
<p>#WeAreGDIT</p>
<p>#cjpost</p>
<p>#GDITPolyEvent</p>
<p>#JET</p>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>10 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
</div><p></p><div>Travel Required
<p>None</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely salary range for this position is $153,000 - $207,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Systems Engineer - TS/SCI w/Polygraph

Lightning AI

<div><div><h2 class="jobSectionHeader"><b>Who </b><b>We Are</b></h2>
<p>
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems&mdash;designed to take ideas from research to production with less friction.</p>
<p>
Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.</p>
<p>
We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.</p>
<h2 class="jobSectionHeader"><b>
The Way We Work</b></h2>
<p>
The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:</p>
<ul>
<li><b>Move with Urgency:</b> We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li>
<li><b>Take Ownership:</b> We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li>
<li><b>Communicate Openly:</b> We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li>
<li><b>Build Great Teams:</b> We lead by example, empower others, and create healthy teams where people can do their best work.</li>
<li><b>Raise the Bar:</b> We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li>
<li><b>Think Long-Term:</b> We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li>
</ul>
</div><div></div><h2 class="jobSectionHeader"><b>What We're Looking For</b></h2>
<p>
Lightning AI is looking to hire an <b>AI</b> <b>Platform Support Engineer </b>to join our US Customer Experience team, supporting ML engineers running large-scale training and inference workloads across cloud infrastructure, Kubernetes, and GPU platforms in production environments.</p>
<p>
This role sits at the intersection of ML systems, cloud infrastructure, Kubernetes, and customers. You'll support engineers training models, deploying inference systems, and scaling GPU workloads in production.You are not a ticket router or traditional support engineer. You are a technical partner to ML teams - helping diagnose failures, improve reliability, and guide customers through complex distributed systems problems.</p>
<p>
The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability. You'll gain exposure to a wide variety of real world AI workloads across industries and help shape the infrastructure powering the next generation of ML applications.</p>
<p><i>
This role is hybrid out of our Seattle, San Francisco, or New York office hubs, with an in-office requirement of at least 2 days per week and occasional team and company offsites. The role follows a Monday&ndash;Friday schedule, with working hours from 8:00 AM to 5:00 PM PST. We are not able to provide visa sponsorship for this role at this time.</i></p><h2 class="jobSectionHeader"><br>
<b>
What You'll Do</b></h2>
<p><b>
Work Directly With ML Engineers</b></p>
<ul>
<li>Partner directly with customer engineering teams running training and inference workloads in production</li>
<li>Help customers diagnose and resolve complex distributed systems and ML infrastructure issues</li>
<li>Act as a technical advisor during high impact incidents and platform degradation events</li>
<li>Translate infrastructure level issues into actionable guidance for ML engineers</li>
<li>Build credibility with customers through strong technical reasoning and clear communication</li>
</ul>
<p><b>Debug ML Infrastructure &amp; Distributed Workloads</b></p>
<ul>
<li>Investigate failures involving distributed training, Kubernetes orchestration, GPU allocation, networking, and storage systems</li>
<li>Troubleshoot PyTorch, CUDA, NCCL, and inference serving related issues</li>
<li>Analyze logs, metrics, traces, and system behavior to isolate root causes</li>
<li>Debug containerized workloads running across Kubernetes and bare metal GPU environments</li>
<li>Support customers scaling workloads across multi node GPU systems</li>
<li>Diagnose performance bottlenecks involving compute, memory, networking, or storage</li>
</ul>
<p><b>Improve Reliability &amp; Platform Operations</b></p>
<ul>
<li>Identify recurring patterns across customer issues and drive long term reliability improvements</li>
<li>Contribute to post incident reviews and operational improvements</li>
<li>Build internal tooling, automation, documentation, and runbooks</li>
<li>Partner closely with infrastructure, networking, and platform engineering teams</li>
<li>Help improve observability, operational visibility, and troubleshooting workflows</li>
<li>Improve the customer experience through better processes and technical guidance</li>
</ul>
<p><b>What This Role Is Not</b></p>
<p>
To set clear expectations:</p>
<ul>
<li>This is not a traditional help desk or ticket routing support role</li>
<li>This is not purely customer success or account management</li>
<li>This is not a backend engineering role</li>
<li>This is not a passive escalation position</li>
</ul>
<p>This role is for engineers who enjoy solving difficult technical problems while working closely with other engineers.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
What You'll Need</b></h2>
<h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<h4 class="jobSectionHeader"><b>Infrastructure &amp; Systems</b></h4>
<ul><li>Strong software engineering and systems troubleshooting background</li>
<li>Experience with Kubernetes and containerized environments</li>
<li>Linux systems knowledge, including networking, storage, process management, and performance tuning</li>
<li>Experience with cloud infrastructure and distributed systems</li>
<li>Experience with observability and debugging tools such as Prometheus, Grafana, or OpenTelemetry</li>
</ul><h4 class="jobSectionHeader"><b>ML Infrastructure Experience</b></h4>
<ul><li>Hands on experience operating machine learning workloads in production or research environments</li>
<li>Experience with distributed ML systems and tooling such as PyTorch, CUDA, or NCCL</li>
<li>Familiarity with GPU infrastructure and orchestration</li>
<li>Experience troubleshooting performance, reliability, or scaling issues in ML infrastructure</li>
<li>Understanding of the operational challenges involved in running ML systems at scale</li>
</ul><h4 class="jobSectionHeader"><b>Collaboration</b></h4>
<ul><li>Strong communication skills and ability to work directly with highly technical customers and engineering teams</li>
<li>Comfortable operating in fast moving, highly ambiguous environments</li>
<li>Enjoys solving complex technical problems collaboratively</li>
</ul><h3 class="jobSectionHeader"><b>Ideal Experience</b></h3>
<ul><li>Experience with large scale model training or distributed inference systems</li>
<li>Familiarity with Ray, Kubeflow, Slurm, or similar distributed scheduling platforms</li>
<li>Experience with InfiniBand, RDMA, or high-performance networking</li>
<li>Experience operating bare metal infrastructure</li>
<li>Familiarity with storage systems commonly used in ML environments</li>
<li>Experience working at an AI infrastructure, cloud, MLOps, or developer tooling company</li>
<li>Contributions to platform engineering, developer infrastructure, or operational tooling projects</li>
<li>Experience writing automation, tooling, or scripts in Python or similar languages</li>
</ul><div><h2 class="jobSectionHeader"><b>Benefits and Perks</b></h2>
<p>
We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:</p>
<ul>
<li><b>Comprehensive Health Coverage:</b> Medical, dental, and vision coverage for employees and eligible dependents.</li>
<li><b>Meaningful Equity:</b> RSUs that give employees a stake in the company's long-term success.</li>
<li><b>Retirement Savings:</b> 401(k) matching (U.S.) and pension contributions (U.K.).</li>
<li><b>Flexible Time Off:</b> Unlimited PTO, company holidays, and floating holidays to support work-life balance.</li>
<li><b>Company-Wide Winter Break:</b> Two weeks of company closure each winter to disconnect and recharge.</li>
<li><b>Paid Parental &amp; Family Leave:</b> Paid leave to support you and your family through life's important moments.</li>
<li><b>Professional Development:</b> Annual learning and development allowance to support your professional growth.</li>
<li><b>Wellness Benefits:</b> Wellness and work-from-home stipends to support your physical and mental well-being.</li>
<li><b>Sabbatical Program:</b> Four weeks of paid sabbatical leave after four years of service.</li>
<li><b>Flexible Work:</b> Flexible schedules and a hybrid work model for our office-based teams.</li>
<li><b>In-Office Meals:</b> Complimentary meals at our office hubs.</li>
</ul>
<p>Benefits may vary by location, team, and role.</p><br>
<p></p>
<p><i>
At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.</i></p></div></div>

AI Platform Support Engineer (US)

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