systems support officer

Nextech Packages Pvt. Ltd

Job Title: Software Support Officer Location: TradeUnleashed, Gulberg II, Lahore Job Type: Full-TimeNote: immediate joiners are given preferenceAbout Us: TradeUnleashed is a fast-growing technology-driven company providing retail and supply chain solutions. We are looking for a proactive and skilled Software Support Officer to join our team and provide technical and functional support for our ERP and retail systems.Key Responsibilities:<ul><li>Provide day-to-day software and ERP support to end users.</li><li>Troubleshoot and resolve system or process-related issues efficiently.</li><li>Coordinate with the technical team to ensure smooth software operations.</li><li>Support Omni, Supply Chain, and Retail modules.</li><li>Document support activities and ensure timely follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field (BBA-IT / BSCS preferred).</li><li>1&ndash;2 years of experience in software or ERP support (fresh graduates with strong knowledge may also apply).</li><li>Hands-on knowledge of Omni, Supply Chain, and Retail systems.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional growth opportunities.</li><li>Dynamic and supportive work environment.</li></ul>Location: TradeUnleashed, One-R, MM Alam Road, Gulberg II, Lahore To Apply: Send your CV to hr@tradeunleashed.com with the subject line &ldquo;Software Support Officer &ndash; Application&rdquo;.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Software Support Officer

Chahyay.com

Job Title: IT Support Officer Job Summary: The IT Support Officer is responsible for providing technical support to staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role supports day-to-day IT needs and helps maintain the organization's IT infrastructure.Key Responsibilities:<ul><li>Position Summary:</li></ul>The IT Support Officer is responsible for ensuring the efficient operation, maintenance, and security of the organization&rsquo;s IT systems and infrastructure. This role provides day-to-day technical support to employees, manages hardware and software installations, and resolves IT-related issues promptly to minimize downtime and enhance user productivity. The position also assists in implementing IT policies, managing system updates, and coordinating with vendors to ensure smooth technology operations across the office.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Serve as the first point of contact for all IT-related queries, providing technical support to staff in person, via phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Maintain detailed records of technical issues and resolutions to identify recurring problems and improve response efficiency.</li><li>Provide technical guidance and basic IT training to end-users when needed.</li></ul>System &amp; Network Management<ul><li>Install, configure, and maintain desktop and laptop computers, printers, scanners, projectors, and other peripherals.</li><li>Manage user accounts, permissions, email configurations, and security access in accordance with company policies.</li><li>Monitor and maintain network connectivity, Wi-Fi performance, and system backups.</li><li>Assist in the maintenance and troubleshooting of servers, routers, switches, and other networking equipment.</li></ul>Asset &amp; Inventory Management<ul><li>Maintain an updated inventory of IT assets, including equipment allocation, software licenses, and warranty details.</li><li>Ensure timely repair, replacement, or disposal of IT hardware as per company procedures.</li><li>Assist in procurement processes by evaluating IT equipment and service requirements.</li></ul>Security &amp; Compliance<ul><li>Support implementation of IT security protocols, antivirus updates, and data protection measures.</li><li>Report and escalate any security breaches or vulnerabilities to the IT Manager immediately.</li><li>Ensure compliance with corporate IT policies and standards.</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

IT Support Officer

Premio Travel and Tours

Job Description: We are looking for an IT Support Officer to provide technical assistance and support for computer systems, software, and hardware. The ideal candidate will troubleshoot issues and ensure smooth IT operations within the organization.Key Responsibilities:<ul><li>Provide technical support to staff for hardware, software, and network issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Monitor system performance and resolve technical problems</li><li>Maintain IT inventory and documentation</li><li>Assist in setting up new equipment and user accounts</li></ul>Requirements:<ul><li>Diploma or degree in Information Technology or related field</li><li>1&ndash;3 years of experience in IT support or helpdesk role</li><li>Good knowledge of Windows/Mac OS, MS Office, and networking basics</li><li>Strong problem-solving and communication skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Eocean Pvt Ltd

Position: Project Support Officer Experience: 0 -6 months Education: BSCS Location: Onsite, KarachiJob Description:<ul><li>Act as the primary liaison between customers and internal teams (Tech Operations, Project &amp; Development) to ensure smooth</li><li>coordination and timely resolution of issues.</li><li>Serve as the first point of contact for customer inquiries via email, phone, and ticketing systems, providing technical support and</li><li>updates on ongoing activities.</li><li>Coordinate with internal departments to manage project deliverables, ensuring tasks are tracked, documented, and completed</li><li>within defined timelines.</li><li>Maintain and update project and customer data, reports, and dashboards for performance tracking and progress evaluation.</li><li>Support process improvement and automation initiatives aimed at enhancing customer experience and operational efficiency.</li><li>Prepare meeting notes, follow-ups, and related documentation to ensure alignment across teams and stakeholders.</li><li>Collaborate with Technical, Operations, and Product teams to facilitate seamless execution of customer and internal projects.</li></ul>Job Type: Full-timeWork Location: In person

Project Support officer

Dot Print PVT Limited

We need IT Support Officer who will be responsible for providing technical support, troubleshooting IT issues, surveillance system and ensuring the smooth operation of IT systems within the organization.Responsibilities:&middot; Provide technical support to end-users for hardware, software, and networking issues.&middot; Install, configure, and maintain computer systems and software.&middot; Help maintain and troubleshoot network connections, including Wi-Fi, VPN, Firewall, and LAN setups.&middot; CCTV/ IP cameras DVR/ NVR Installation.&middot; Hands-on experience on Free NAS/ True Nas. Network security &amp; Networking Designing &amp; cabling.&middot; Manage user accounts, permissions, and access rights.&middot; Monitor IT systems to ensure data security, backup and recovery.&middot; Assist in the implementation of IT projects and initiatives.&middot; Document IT procedures and configurations.&middot; Stay up-to-date with technological advancements and recommend upgrades or new systems as needed.&middot; Provide training and technical guidance to users as required.&middot; Collaborate with external vendors for IT- related services and support.Requirements:&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.&middot; Minimum of 3 -4 Years of experience in IT support or a similar role.&middot; Proficient in troubleshooting hardware, software and network issues.&middot; Experience in CCTV installation. (NVR/DVR/PSS)&middot; Knowledge of operating systems, networking protocols, and cybersecurity best practices.&middot; Strong Analytical and problem-solving skills.&middot; Excellent communication and interpersonal abilities.&middot; Ability to work well in a team environment.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Hiring Talent

Seeking an experienced IT Support Officer to join a steel manufacturing company.Responsibilities:<ul><li>Install, configure, and support computers, laptops, and peripheral devices.</li><li>Maintain Active Directory, firewalls, switches, access points, and critical servers (Helpdesk, Antivirus, Data Server, DHCP, Office 365).</li><li>Manage the virtualization system (VMware) for efficient performance and scalability.</li><li>Oversee daily operations of the data center, including server, storage, and network management.</li><li>Support and manage audio and video conferencing systems for seamless communication.</li><li>Ensure smooth connectivity between desktops, file servers, email servers, and other systems.</li><li>Maintain IT asset records and ensure data integrity through regular updates.</li><li>Enforce ISO procedures and work instructions related to IT.</li></ul>Responsibilities:<ul><li>Oversee system upgrades and guide IT staff during implementations.</li><li>Manage weekly, monthly, and yearly data backups for data protection.</li><li>Test network servers and related equipment to ensure optimal performance.</li><li>Coordinate with vendors and service providers for warranties, support, and payments.</li><li>Conduct preventive maintenance activities as per SOPs.</li><li>Regularly review and improve processes for IT operations compliance.</li></ul>Education: Minimum Graduation in Computer Science/Commerce.Minimum: 3 - 4 years of experienceInterested candidates may apply.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 3 years (Preferred)</li><li>maintaining Active Directory: 2 years (Preferred)</li><li>managing the virtualization system: 2 years (Preferred)</li></ul>Work Location: In person

Mamji Hospital

Job Title: IT Support OfficerLocation: Mamji Hospital, Karachi Job Type: Full-Time Department: Information Technology (IT)Job Responsibilities:<ul><li>Provide first-level technical support to hospital staff for hardware, software, network, and system-related issues.</li><li>Install, configure, and maintain computer systems, printers, and hospital management software.</li><li>Monitor network performance and ensure reliable internet connectivity and data backup.</li><li>Maintain and troubleshoot servers, biometric devices, CCTV systems, and other IT equipment.</li><li>Manage user accounts, passwords, and access permissions in coordination with system administrators.</li><li>Document technical issues and solutions, and escalate complex problems when necessary.</li><li>Ensure data security protocols are followed and assist in IT audits or compliance checks.</li><li>Provide support during software upgrades, system integrations, or hospital-wide digital initiatives.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>1&ndash;3 years of experience in an IT support role (experience in healthcare or hospital settings is a plus).</li><li>Strong knowledge of Windows OS, MS Office, networking, and IT troubleshooting.</li><li>Familiarity with hospital management systems (HMS) and basic server management preferred.</li><li>Good communication skills and the ability to work under pressure.</li><li>Strong problem-solving skills and a service-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

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