systems support officer

Alfred H Knight Group

<div>WHAT IS ON OFFER 
Alfred H Knight has an exciting opportunity for a Digital Systems and IT Support officer to join our team in Ata&#351;ehir, Istanbul, T&uuml;rkiye. You will ensure the efficient operation of our digital systems, support our hardware infrastructure, and optimise internal processes through digital tools. You will be responsible for Hardware Management, Corporate Software Administration, Digital Monitoring of HR Processes, Low-code/No Code Development, Monitoring of Infrastructure Software, Management of In-house Software Tools and Coordination with External Service Providers and provide local IT Support. 

ABOUT US 
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries. 
We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK. 
DO YOU HAVE WHAT IT TAKES? 
To be successful at Alfred H Knight you will need to display the following: 
REQUIRED KNOWLEDGE AND WORK EXPERIENCE 
Required Competencies 
<ul>
<li>
 Experience or familiarity with similar roles</li>
<li> Interest in and willingness to learn low-code / no-code platforms</li>
<li> Strong knowledge of hardware and basic network systems</li>
<li> Problem-solving skills and a solution-oriented mindset</li>
<li> Ability to work well in a team and strong communication skills</li>
<li>Proficiency in technical English</li></ul> 


BENEFITS
We are offering an excellent opportunity with a salary and benefits package to match.</div>

Digital Systems & IT Support Officer

Job description:Location: Naya Nazimabad - Gymkhana04:00PM to 12:00AMJob Summary:The IT Support Officer will be responsible for providing technical assistance and support to staff and clients within the organization. This role includes diagnosing hardware and software problems, managing and troubleshooting IT systems, maintaining network infrastructure, and ensuring smooth IT operations. The IT Support Officer will also be responsible for escalating more complex issues to higher-level technical support when necessary.Key Responsibilities:<ul><li>Provide first-line support to resolve hardware, software, and network-related issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist employees with setting up and troubleshooting computers, printers, and other peripherals.</li><li>Perform routine maintenance of IT equipment, ensuring optimal performance.</li><li>Install, configure, and update operating systems, applications, and security patches.</li><li>Monitor system performance and identify potential issues before they escalate.</li><li>Troubleshoot and resolve basic network connectivity issues.</li><li>Assist with the configuration and maintenance of routers, switches, and firewalls.</li><li>Maintain network documentation and ensure data backups are performed regularly.</li><li>Ensure compliance with organizational IT policies and procedures.</li><li>Implement security measures to protect data and systems from cyber threats.</li><li>Monitor IT systems for potential vulnerabilities or breaches.</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer

Retail/Hospitality Sector

The IT Support Officer is responsible for providing technical support, maintaining IT systems, and ensuring smooth operation of hotel technology infrastructure. The role involves supporting staff with hardware, software, and network issues, while also ensuring guest-facing systems (Wi-Fi, TV, POS, booking systems, etc.) function seamlessly.Benefits:<ul><li>Meal provided by the Company</li><li>Company provided Accommodation</li><li>Medical (as per company policy)</li><li>Annual Bonuses</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounts: 2 years (Preferred)</li></ul>Work Location: In person

Tdsp

Job Purpose:The IT Support Officer is responsible for providing technical assistance, troubleshooting, and maintenance for all hardware, software, and network systems within the organization. This role ensures the smooth functioning of IT infrastructure and supports staff in resolving IT-related issues promptly.Key Responsibilities:<ul><li>Technical Support:</li><li>Respond to IT support requests via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues for end-users.</li><li>System Installation &amp; Maintenance:</li><li>Install, configure, and maintain operating systems, applications, and hardware.</li><li>Perform regular updates, patches, and security upgrades on all systems.</li><li>Network Management:</li><li>Monitor LAN/WAN, internet connectivity, and wireless networks.</li><li>Troubleshoot connectivity issues and liaise with service providers when required.</li><li>User Account Management:</li><li>Create and manage user accounts, email IDs, and access permissions.</li><li>Ensure compliance with company IT policies for data security and privacy.</li><li>Backup &amp; Data Protection:</li><li>Schedule and maintain regular backups of critical data.</li><li>Implement disaster recovery and data protection measures.</li><li>IT Asset Management:</li><li>Maintain an updated inventory of IT equipment and software licenses.</li><li>Coordinate with vendors for procurement, repair, and warranty services.</li><li>Security &amp; Compliance:</li><li>Implement and monitor antivirus, firewall, and network security protocols.</li><li>Ensure adherence to IT security policies and procedures.</li><li>Training &amp; Documentation:</li><li>Provide basic IT training and guidance to staff on system use.</li><li>Maintain documentation for systems, configurations, and troubleshooting procedures.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>1&ndash;3 years of experience in IT support or helpdesk roles.</li><li>Knowledge of Windows/Linux operating systems, MS Office, and common applications.</li><li>Basic understanding of networking (LAN, WAN, Wi-Fi) and IT security principles.</li></ul>Job Type: Full-timeWork Location: In person

Bank ABC

<div>
 
 Bank ABC seeks to recruit an Operational Support Officer in the Internal Control Unit of the Operational Support Department based in our Head Office, in Bahrain.
 
 
 
 
 
 The Operational Support Officer will be responsible for to undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards.
 
 
 
 
 
 
 
 Responsibilities of the role:
 
 
 
 
 The job holder will be responsible for the following:
 
 
 
 
 <ul>
 <li>
 As directed, support/undertake the timely and accurate delivery of all requested projects and initiatives ensuring these are within specification and budgeted cost
 </li>
 <li>
 Carry out a range of demanding clerical, data input, reconciliation, data administration and monitoring services, ensuring that the work is completed accurately, on time and in adherence to all specified Bank processes, procedures, standards and relevant external regulations.
 </li>
 <li>
 Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.
 </li>
 <li>
 Identify and suggest improvements to new and existing processes / procedures / systems.
 </li>
 <li>
 Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.
 </li>
 <li>
 Participate in the evaluation and implementation of new or upgrades to existing IT systems, including the performance of robust user testing in accordance with bank standards.
 </li>
 <li>
 Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc
 </li>
 <li>
 Provide business support during weekends, bank holidays and other times when the Bank would usually be closed in Bahrain, but markets are open in other parts of the world.
 </li>
 <li>
 Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency
 </li>
 <li>
 Undertake duties at a similar or higher level as required.
 </li>
 <li>
 Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.
 </li>
 <li>
 When required support line management with the implementation of changes in own work area
 </li>
 </ul>
 
 
 
 
 
 
 Areas of Knowledge, Qualification and Experience
 
 
 
 <ul>
 <li>
 A minimum of 5 years of in wholesale banking, with at least 3 years in a credit administration environment.
 </li>
 <li>
 2-3 Years&rsquo; experience in Risk Management, Reconciliations, SWIFT Administration or Internal Audit
 </li>
 <li>
 Bachelor&rsquo;s degree or qualification in the following fields Finance, Banking, Accounting, Business or Risk Management
 </li>
 <li>
 Basic Knowledge and understanding of relevant accounting standards for reconciliations and internal controls.
 </li>
 <li>
 Strong understanding of Wholesale, Treasury and / or Islamic Banking products, services and operations.
 </li>
 <li>
 Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.
 </li>
 <li>
 Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.
 </li>
 <li>
 Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available
 </li>
 <li>
 Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.
 </li>
 <li>
 Performance Review &amp; Development: Knows and uses methods of collecting objective data to contribute towards the review process
 </li>
 </ul>
 
 
</div>

Operational Support Officer

STAR HR Services Group

BASIC INFORMATION ON THE ROLE<ul><li>Position Name: Senior Application Support Officer</li><li>Division: Middle Management &ndash; Information Technology</li><li>Title: Senior Application Support Officer</li><li>Grade: M3</li><li>Reporting To: Team Lead of the concerned area (as per organogram)</li><li>Direct Reports: Not Applicable</li></ul>------------------JOB PURPOSEThis position is responsible for providing high-level support and maintenance for the company's network and application systems. This role involves troubleshooting and resolving network issues, ensuring optimal performance of applications, and providing guidance to junior support staff.Core Responsibilities:<ul><li>Monitor the health and performance of business-critical applications to ensure high availability and responsiveness.</li><li>Provide first and second-level support to end-users for application-related queries and technical issues.</li><li>Troubleshoot errors, analyze logs, and resolve incidents within defined service level.</li><li>Respond to basic user inquiries and issues related to hardware, software, and network access.</li><li>Provide initial troubleshooting for common problems, escalating unresolved issues to higher support levels.</li><li>Troubleshoot and resolve more complex issues involving operating systems, business applications, and network connectivity.</li><li>Support users in configuring and resolving intermediate hardware/software issues and network configurations.</li></ul>People Management Responsibilities:<ul><li>Ensure effective administration and discipline for self and team, including adherence to break schedules, attendance, overtime, leave policies, and dress code standards, where applicable.</li><li>Monitor and manage the achievement of individual and team performance, ensuring accountability and consistent performance where applicable.</li><li>Ensure continuous training and development opportunities for self and direct reports; mentor and assist junior staff as needed.</li><li>Ensure Quality, Occupational Health, Safety &amp; Environmental Compliance.</li><li>Promote &amp; maintain a culture of self and team motivation, engagement, and happiness.</li><li>Provide technical guidance, coaching, and support to support staff to build team capabilities and ensure quality outcomes.</li></ul>Strategic Responsibilities:<ul><li>Assist the lead of the concerned area in decision-making by providing analysis, data, inputs, research, and information.</li></ul>QualificationsEducational and Technical Qualifications: Min. 12 years of Education, i.e., HSC / FSC / DAE, preferably in Sciences/ CommerceLanguage Skills: Proficiency in reading, writing, and speaking EnglishYears Of Experience: Preferably 2-3 Years of experienceNature Of Experience: Relevant ExperienceURGENT REQUIREMENT......Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Trouble Shooting: 3 years (Preferred)</li><li>Support for Hardware &amp; Software, : 3 years (Required)</li><li>IT: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Senior Application Support Officer - Karachi

Halifax Fan

<div>We are looking for a detail-oriented and proactive SAP Finance Data Support Officer to join our team. In this role, you will be responsible for managing and maintaining financial master data within the SAP system, ensuring accuracy, consistency, and compliance with internal controls and policies. 
Key Responsibilities:
<ul>
<li>Maintain and update finance-related master data in SAP (GL accounts, cost centers, internal orders, vendors, customers, etc.)</li>
<li>Ensure data accuracy, completeness, and integrity in the SAP Finance module.</li>
<li>Support SAP users with finance data issues and coordinate resolutions</li>
<li>Collaborate with Finance and provide support for process improvements and data governance</li>
<li>Assist with data audits, validation, and cleansing activities</li>
<li>Generate standard and ad-hoc reports as required</li></ul> 


Requirements:
<ul>
<li>Bachelor&rsquo;s degree in accounting, Finance, IT, Supply Chain or related field</li>
<li>2&ndash;4 years of relevant experience working with SAP</li>
<li>Strong understanding of financial master data and its impact on business processes</li>
<li>Understanding Data Management principles, frameworks, best practices, Manufacturing Ops and a holistic view of Supply Chain processes.</li>
<li>Familiarity with SAP data governance and controls</li>
<li>Attention to detail and strong analytical skills</li>
<li>Good communication and coordination skills</li></ul> 


Please note that this is office-based job, office timing from 9am to 6pm PST, 5days a week.</div>

SAP Finance Data Support Officer

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