taxi dispatcher

Eagle Strikes (Pvt) Ltd

Job SummaryThe Taxi Dispatcher is responsible for coordinating taxi services by receiving ride requests, assigning drivers, and ensuring timely, efficient transportation for customers. This role requires strong English communication, organization, and multitasking skills to manage drivers and customer needs in a fast-paced environment.Key Responsibilities<ul><li>Receive and process customer ride requests via phone, radio, or dispatch software</li><li>Assign drivers to trips based on location, availability, and priority</li><li>Monitor driver status and vehicle locations to ensure efficient routing</li><li>Communicate clearly with drivers regarding pick-ups, drop-offs, and schedule changes</li><li>Handle customer inquiries, complaints, and special requests professionally</li><li>Maintain accurate dispatch logs and records of trips and driver activity</li><li>Respond quickly to emergencies, delays, or service disruptions</li><li>Coordinate shift changes and provide support to drivers as needed</li><li>Follow company policies, safety procedures, and local transportation regulations</li></ul>Qualifications and Skills<ul><li>Bachelor or equivalent</li><li>Previous dispatch, customer service, or transportation experience preferred</li><li>Strong English verbal communication and listening skills</li><li>Ability to multitask and remain calm under pressure</li><li>Basic computer skills and familiarity with dispatch or GPS systems (preferred)</li><li>Good knowledge of USA states, routes, and landmarks</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to work flexible hours, including nights, weekends, and holidays</li></ul>Work Environment<ul><li>Office-based or dispatch center setting</li><li>Fast-paced environment requiring constant communication</li><li>5 Days per week 3 days work from home</li></ul>Compensation<ul><li>Competitive salary (based on experience)</li><li>Potential benefits may include paid time off, and shift differentials</li></ul>Job Type: Full-timeWork Location: Hybrid remote in Lahore

Taxi Dispatcher USA

CabCall Experts (CCE)

About the Company:CabCall Experts is providing a professional call answering service to foreign clients and their customers in various parts around the globe encompassing United Kingdom, Australia and USA. Established over 10 years ago, our company continues to evolve and attract new clients till date. Due to recent expansion in our client base, we are looking for new staff to join our team!About the Role:We are looking for experienced Cab &amp; Taxi Dispatch Executives with hands-on knowledge of iCabbi, Autocab, and Cordic dispatch systems. This is a fast-paced, inbound role involving high-volume calls, real-time ride coordination, and customer and driver support across rotational shifts.The ideal candidate is tech-savvy, detail-oriented, and able to multitask efficiently while delivering excellent customer service and meeting KPIs.Key Responsibilities<ul><li>Handle inbound calls for cab and taxi bookings and dispatch operations.</li><li>Use iCabbi, Autocab, and Cordic systems to assign, track, and manage rides.</li><li>Accurately update customer, trip, and driver information in dispatch software.</li><li>Coordinate effectively with drivers to ensure timely pickups and resolutions.</li><li>Address customer queries, complaints, and changes professionally and efficiently.</li><li>Follow company dispatch and customer service policies at all times.</li><li>Perform other operational tasks as assigned.</li></ul>Requirements<ul><li>Mandatory experience with iCabbi, Autocab, and/or Cordic dispatch systems.</li><li>Friendly and professional phone manner with strong communication skills.</li><li>Strong multitasking ability in a high-call-volume environment.</li><li>Basic computer literacy and ability to learn new systems quickly.</li><li>At least 1&ndash;2 years of experience in cab/taxi dispatch or a customer-facing role.</li><li>Excellent time management and prioritization skills.</li><li>Ability to work rotational shifts, including nights, weekends, and holidays.</li><li>Problem-solving mindset with attention to detail.</li></ul>Benefits &amp; Perks<ul><li>Friendly, safe, and supportive work environment</li><li>Inbound campaign &ndash; no cold calls</li><li>Ongoing training and coaching</li><li>Career growth and promotion opportunities</li><li>Attendance and Quality Assurance (QA) bonuses</li><li>Fuel allowance</li><li>Rewards and performance incentives</li></ul>How to ApplyPlease apply with your updated resume. Optional:Include a cover letter highlighting your experience with iCabbi, Autocab, or Cordic.Job Types: Full-time, FresherPay: Rs80,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>Do you have experience as a UK Customer Service Representative (CSR)?</li><li>Do you have prior inbound customer service experience?</li></ul>Experience:<ul><li>Icabbi / autocab/ cordic: 1 year (Required)</li></ul>Work Location: In person

Senior UK Taxi Dispatcher

Itlogi Ltd

Job DescriptionWe are seeking an experienced Taxi Dispatch Specialist/Minicab Controller. As a key member of our team, you will be responsible for managing and coordinating taxi dispatch operations to ensure smooth and efficient service for our customers.Key Responsibilities:<ul><li>Handle inbound calls, take bookings, and assign jobs to drivers.</li><li>Dispatch taxis efficiently using our taxi dispatch software.</li><li>Monitor and track drivers to optimize response times and service quality.</li><li>Communicate with drivers and customers to provide real-time updates.</li><li>Resolve any dispatch-related issues and ensure customer satisfaction.</li><li>Maintain records of bookings, driver availability, and job status.</li><li>Work collaboratively with the customer service team to enhance service efficiency.</li></ul>Requirements:<ul><li>Prior experience in taxi dispatching, preferably in London.</li><li>Familiarity with taxi dispatch software and GPS tracking systems.</li><li>Strong communication skills and ability to multitask in a fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work flexible hours, including weekends and evenings.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a growing taxi company in London.</li><li>Supportive team environment and career growth potential.</li></ul>If you have the skills and experience to manage taxi dispatch operations efficiently, we&rsquo;d love to hear from you!Apply now to join our team!Job Types: Full-time, Part-timePay: Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have a Uk or London Taxi Dispatch Experience?</li><li>Are you based in Lahore?</li><li>Are you fluent in English?</li><li>Are you available to start immediately?</li></ul>Work Location: In person

Taxi Dispatcher/Minicab Controller Needed

Cabcall Outsource

Candidates experienced with icabbi, Autocab, cordic software are requiredJob Overview: Your role as Cab Call Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:<ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul>What You&rsquo;ll Do<ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of ICabbi, Autocab &amp; Cordic are required.</li><li>British Accent is mandatory for this role.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Taxi Booking Dispatcher/Operator-UK

Jobizon HR Solutions

Job Description:Jobizon HR Solutions are are seeking a reliable and detail-oriented Limo Dispatcher to manage ride bookings, assign drivers, and ensure smooth daily transportation operations. The ideal candidate will have strong communication skills and experience handling dispatch systems in a fast-paced environment.Key Responsibilities:<ul><li>Receive and schedule limousine bookings</li><li>Dispatch drivers efficiently based on location and availability</li><li>Communicate with drivers and clients in real time</li><li>Monitor trip progress and handle delays or changes</li><li>Maintain accurate trip logs and records</li><li>Ensure high-quality customer service and on-time performance</li></ul>Requirements:<ul><li>Previous experience as a limo/taxi dispatcher preferred</li><li>Familiarity with dispatch software and GPS systems</li><li>Excellent communication and multitasking skills</li><li>Ability to work flexible shifts (including nights/weekends if required)</li><li>Strong problem-solving abilities</li></ul>What We Offer:<ul><li>Competitive pay</li><li>Remote or office-based opportunity</li><li>Stable, long-term role</li><li>Supportive team environment</li></ul>Job Type: Full-timeWork Location: In person

Limo Dispatcher

Agile Tribe Pvt Ltd

We are seeking a reliable and detail-oriented Inbound Taxi Controller to handle incoming booking calls from customers across the UK. You will be responsible for entering journey details accurately, dispatching vehicles efficiently, and providing excellent customer service.Key Responsibilities:<ul><li>Answer incoming calls promptly and professionally.</li><li>Take accurate booking information from customers.</li><li>Use dispatch software to assign jobs to drivers.</li><li>Monitor driver progress and ensure timely pickups.</li><li>Handle customer inquiries, complaints, or changes to bookings.</li><li>Maintain clear and polite communication with both customers and drivers.</li><li>Escalate issues to supervisors when necessary.</li></ul>Requirements:<ul><li>Excellent verbal communication skills in English.</li><li>Prior experience in taxi dispatch is mandatory.</li><li>Familiarity with UK geography and postcode system (a plus).</li><li>Ability to multitask and work under pressure.</li><li>Comfortable using computer-based dispatch systems.</li><li>Willing to work UK time shifts, including nights and weekends.</li></ul>Job Type: Full-timePay: Rs450.00 - Rs550.00 per monthExperience:<ul><li>Inbound TaxI Controller : 2 years (Required)</li><li>Taxi Dispatching : 4 years (Required)</li></ul>Work Location: In person

Inbound Taxi Controller

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is hiring experienced and reliable UK Cab Dispatchers &amp; Operators to join our growing operations team. We are seeking proactive individuals who can think quickly, stay organized, and perform efficiently in a fast-paced work environment. Candidates with hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;are highly encouraged to apply.Key Responsibilities<ul><li>Efficiently manage and allocate incoming cab bookings to ensure timely and reliable service.</li><li>Monitor driver routes, schedules, and performance, making real-time adjustments to ensure smooth operations.</li><li>Maintain clear and professional communication with drivers and customers, providing updates and assistance as required.</li><li>Accurately maintain records of trip details, driver activities, and daily dispatch logs.</li><li>Ensure all dispatch activities comply with company policies and applicable transportation regulations.</li><li>Address customer inquiries and concerns promptly and professionally to maintain a positive service experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1 year of experience in taxi, cab, or transportation dispatch.</li><li>Strong working knowledge of dispatch systems, GPS tools, and route management software.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and proactive in high-pressure situations.</li><li>Strong multitasking, time management, and problem-solving skills.</li></ul>Job Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested Candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

UK Taxi Dispatchers

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