taxi dispatcher

Shelley Dispatch Services Pvt ltd.

We are hiring reliable and professional Dispatchers to manage inbound calls, coordinate customer ride bookings, assign trips to drivers, track trip progress, and ensure smooth communication between customers and drivers.You will be responsible for taking bookings, confirming pick-up and drop-off location details, monitoring trip status, updating system records accurately, and resolving issues during the trip in a timely manner.Responsibilities:<ul><li>Handle inbound phone calls and chat support for bookings</li><li>Assign trips to available drivers based on location and availability</li><li>Monitor driver routes, trip completion and ensure on-time pick-ups</li><li>Communicate professionally with customers, drivers &amp; management</li><li>Maintain booking sheet logs &amp; update system data accurately</li><li>Manage priority bookings, party bookings, hotel flat-rate accounts etc.</li><li>Report daily issues, delays, and special cases to supervisors</li><li>Follow company SOP, maintain professionalism and confidentiality</li></ul>Requirements:<ul><li>Excellent verbal communication in English</li><li>Strong problem solving and decision-making skills</li><li>Ability to work night shifts (Canada &amp; USA time zones)</li><li>Fast typing speed + good call handling skills</li><li>Must be punctual, responsible and consistent with attendance</li><li>Dispatch / Call center experience preferred but not mandatory</li><li>Computer / Laptop + Reliable internet connection is mandatory</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Ferozepur Road: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Taxi Dispatch: 1 year (Preferred)</li><li>Taxi or Truck Dispatch: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Taxi Dispatcher

TAXI GUYS PVT LTD

Job Title: Covering Agent (Taxi Dispatcher) Location: Islamabad (Bahria Town Phase IV) Employment Type: Full TimeAbout the Role We are looking for a sharp and steady Covering Agent to join our dispatch team. Think of this role as the control tower of our taxi operations. You will manage bookings, support drivers, handle customer queries, and make quick decisions that keep everything running smoothly.Key Responsibilities<ul><li>Handle incoming calls and dispatch taxi bookings efficiently</li><li>Monitor driver activity and assign jobs based on availability</li><li>Provide timely support to drivers and customers</li><li>Manage booking updates, cancellations, and route adjustments</li><li>Maintain smooth communication across the team</li><li>Ensure accurate data entry in dispatch systems</li></ul>Requirements<ul><li>Proven experience as a taxi dispatcher or covering agent</li><li>Strong command over multiple dispatch software's, especially iCabbi, Autocab, and similar platforms</li><li>Excellent communication and problem-solving skills</li><li>Ability to multitask in a fast-paced environment</li><li>Good typing speed and attention to detail</li><li>Willingness to work shifts when required</li></ul>Why Join Us<ul><li>Friendly and supportive team</li><li>Growth opportunities</li><li>Stable, long-term position in an expanding company</li></ul>If you&rsquo;re someone who enjoys fast-paced work and knows their way around dispatch software, we&rsquo;d love to hear from you.How to Apply: Send your CV to hr@taxiguys.co.uk with the subject line &ldquo;Covering Agent Application.&rdquo;Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Covering Agent (Taxi Dispatcher)

SAS FAIRDEAL PVT.ltd

<div>
 
 Hiring experienced Inbound Customer Service Representatives (CSRs)/ Operators to work for a Taxi Company based in the United Kingdom.
 
 
 .
 
 
 Job responsibilities include ;
 
 
 
 
 
 *
 
 
 *Answering Inbound calls.
 
 
 
 
 
 * Taking the airport and local taxi bookings.
 
 
 
 
 
 *Booking over the phone, email or online and input data accurately into the software provided by the clients.
 
 
 Providing a price quotation to the customers.
 
 
 
 
 
 *Responding to emails and live chat inquiries as required.
 
 
 Deal with queries related to the company and bookings.
 
 
 
 
 
 *Create a positive brand image in front of the customers.
 
 
 
 
 
 **Respond to client inquiries promptly and professionally.
 
 
 
 
 
 *Liaise with clients, colleagues &amp; drivers, and always working for the best interest of the company.
 
 
 
 
 
 *Dispatch and distribute jobs in time and according to the company's procedure.
 
 
 Punctual, reliable and responsible as per shift requirements.
 
 
 Organized execution of daily tasks assigned by the company.
 
 
 Requirements for the job ;
 
 
 
 
 
 *UK returnees would be preferred.
 
 
 Fluent English speaking and writing skills required. (Preferably British English)
 
 
 
 
 
 *Shift timings are rotating and you are expected to work on a ROTA
 
</div>

ABM Industries Inc.

<div><div><div><div>Job Summary Details:
</div><div><div><div><div><div><div><div>Responsible for overseeing a crew of 5 to 10 Taxi Dispatchers. Makes sure all of the MSY/ABM guidelines are adhered to. Communicates with the Operations Manager timely with any issues or incidents that may need to be reported to the General Manager or MSY management. Makes sure all positions are covered and works side by side with the Taxi Dispatchers.
</div><div></div><div>Benefit Information:
</div><div>ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
</div><div></div><div>Basic Qualifications:
</div><ul><li>Must be 18 years of age or older
</li></ul><ul><li>No high school diploma, GED or college degree required.
</li></ul><ul><li>One year of similar experience preferred.
</li></ul><div></div><div>Responsibilities:
</div><ul><li>Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
</li></ul><ul><li>Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
</li></ul><ul><li>Ensure timely and efficient movement of resources according to work orders and/or resource schedules
</li></ul><ul><li>Oversee all communications within specifically assigned area(s)
</li></ul><ul><li>Receive or prepare work orders and work schedules
</li></ul><ul><li>Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
</li></ul><ul><li>Recognize and mitigate a variety of issues encountered within the department and other work environments
</li></ul><ul><li>Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
</li></ul><ul><li>Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
</li></ul><ul><li>Compile statistics and reports on work progress.
</li></ul><ul><li>Monitor daily services and provide updates and reports
</li></ul><ul><li>Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
</li></ul><div></div> 
<div>A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
</div><div>Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
</div><div>Military Occupational Specialty Code: 51R, 6370, 1141 
</div></div></div></div></div></div></div></div></div><div>About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Lead Dispatcher

IBSTEC

IBSTEC is one of the fastest-growing service providers supporting the UK taxi industry. We are dedicated to delivering exceptional service while providing financial stability and transparent career growth opportunities for our team members. If you&rsquo;re passionate about customer service and ready to give your best, we&rsquo;d love to have you on board.Position OverviewWe are seeking enthusiastic and customer-focused professionals to join our team as Customer Support Executives for our UK Taxi Operations division. In this role, you will handle inbound customer calls, manage taxi bookings, coordinate with drivers, and ensure each customer receives a smooth and professional service experience.Key Responsibilities<ul><li>Handle inbound calls from UK customers and accurately process taxi bookings</li><li>Maintain detailed and organized records of all customer interactions and booking details</li><li>Provide excellent customer service while addressing queries, concerns, and complaints professionally</li><li>Coordinate with drivers to ensure timely pick-ups and smooth operations</li><li>Communicate effectively with both customers and team members to maintain service quality</li><li>Uphold company standards in punctuality, accuracy, and professionalism</li></ul>Requirements<ul><li>Minimum 1 year of experience in a customer service or call center role (international experience preferred)</li><li>Prior UK taxi dispatch experience will be an advantage</li><li>Excellent spoken English with a neutral or British accent</li><li>Willingness to work on rotational shifts, including evenings and nights</li><li>Ability to work 8&ndash;12 hour shifts as required</li><li>Strong time management and organizational skills</li><li>Capable of multitasking and performing efficiently under pressure</li><li>Self-motivated, reliable, and able to work both independently and in a team environment</li><li>Excellent problem-solving and conflict resolution skills</li><li>Goal-oriented with a strong focus on achieving performance targets</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Annual leaves and paid holidays</li><li>Annual performance bonuses</li><li>Provident fund</li><li>Clear career progression path with opportunities for advancement</li><li>Supportive and growth-oriented work environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive – UK Taxi Operations

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is looking for skilled and proactive UK Cab Dispatchers &amp; Operators to join our rapidly expanding operations team. We are seeking candidates who are organized, quick on their feet, and capable of performing well in a fast-paced environment. If you bring hands-on experience in dispatch coordination&mdash;particularly within the UK taxi or transportation sector&mdash;we would be excited to welcome you to our team!Key Responsibilities<ul><li>Efficiently manage and assign ride bookings to ensure timely, dependable service.</li><li>Oversee driver routes and schedules, making necessary adjustments throughout the day.</li><li>Maintain clear, professional communication with both drivers and customers, providing updates and assistance as needed.</li><li>Accurately log trip details, driver performance information, and daily dispatch activity.</li><li>Ensure compliance with company protocols and applicable transportation guidelines.</li><li>Address customer issues and inquiries with professionalism and a service-focused attitude.</li></ul>Required Skills &amp; Qualifications<ul><li>At least 1 year of proven experience in cab, taxi, or transportation dispatch.</li><li>Strong understanding of dispatch systems, GPS tracking tools, and route optimization.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to remain calm, organized, and efficient under pressure.</li><li>Strong multitasking, time management, and problem-solving abilities.</li><li>A proactive, customer-oriented approach to work.</li></ul>Office Location: Plot no. 206, East Service Road, I 10/3, IslamabadInterested candidates may send their resumes on &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

Cab Dispatchers

Globe Call Centre is looking for experienced and proactive UK Cab Dispatchers &amp; Operators to join our expanding operations team. We are seeking individuals who are organized, quick thinkers, and capable of performing effectively under pressure. If you have hands-on experience in dispatch coordination&mdash;particularly within the UK transportation or taxi industry&mdash;we&rsquo;d love to welcome you aboard!Key Responsibilities<ul><li>Efficiently handle and assign ride bookings to ensure timely and reliable service.</li><li>Plan, monitor, and adjust driver schedules and routes for smooth day-to-day operations.</li><li>Maintain clear communication with drivers and customers, providing updates and assistance as needed.</li><li>Accurately document trip details, driver performance, and dispatch reports.</li><li>Ensure all dispatch activities align with company policies and industry regulations.</li><li>Address customer queries and resolve issues with professionalism and care.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1 year of proven experience in taxi, cab, or transportation dispatching.</li><li>Familiarity with dispatch management systems, GPS tracking, and route optimization tools.</li><li>Strong communication and interpersonal skills with the ability to remain calm and efficient under pressure.</li><li>Excellent organizational, time management, and problem-solving abilities.</li><li>A proactive and customer-focused approach to work.</li></ul>Office Location: Plot no. 206, I 10/3, East Service Road, Islamabad.Interested Candidates may send their resumes to &quot;hr@globe-call.com&quot;Job Type: Full-timeWork Location: In person

UK Cab Dispatchers

Search 174+ Taxi dispatcher jobs near you this November. New roles added regularly across leading industries. Apply today.

174 taxi dispatcher jobs NEAR_ME

Taxi Dispatcher

Covering Agent (Taxi Dispatcher)

Taxi Dispatcher

Lead Dispatcher

Customer Support Executive – UK Taxi Operations

Cab Dispatchers

UK Cab Dispatchers