taxi dispatcher

Itlogi Ltd

Job DescriptionWe are seeking an experienced Taxi Dispatch Specialist/Minicab Controller. As a key member of our team, you will be responsible for managing and coordinating taxi dispatch operations to ensure smooth and efficient service for our customers.Key Responsibilities:<ul><li>Handle inbound calls, take bookings, and assign jobs to drivers.</li><li>Dispatch taxis efficiently using our taxi dispatch software.</li><li>Monitor and track drivers to optimize response times and service quality.</li><li>Communicate with drivers and customers to provide real-time updates.</li><li>Resolve any dispatch-related issues and ensure customer satisfaction.</li><li>Maintain records of bookings, driver availability, and job status.</li><li>Work collaboratively with the customer service team to enhance service efficiency.</li></ul>Requirements:<ul><li>Prior experience in taxi dispatching, preferably in London.</li><li>Familiarity with taxi dispatch software and GPS tracking systems.</li><li>Strong communication skills and ability to multitask in a fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work flexible hours, including weekends and evenings.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a growing taxi company in London.</li><li>Supportive team environment and career growth potential.</li></ul>If you have the skills and experience to manage taxi dispatch operations efficiently, we&rsquo;d love to hear from you!Apply now to join our team!Job Types: Full-time, Part-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have a Taxi Dispatch Experience?</li><li>Are you based in Lahore?</li><li>Are you fluent in English?</li><li>Are you available to start immediately?</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Taxi Dispatcher/Minicab Controller Needed

BM Global

We Are Hiring! CSR/Dispatcher Looking for energetic Candidates for our Canadian based inbound customer services project. Should be fluent in English, Team player, with call ethics. it is a Canadian Cab Company and the job is to get the nearest cab to our customers and communicate with the drivers at the same time. It is a multitasking job and the main target is to make customers satisfied by helping them.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

CSR Cab Controller/Taxi Dispatcher

At-Desk PVT LTD

About the RoleWe are looking for a highly organized, professional, and clear-speaking Taxi Operator and Dispatcher to manage our UK-based operations from our office in Karachi. You will serve as the crucial link between our passengers and drivers, ensuring that every journey is coordinated efficiently, safely, and on time.This role requires someone who can remain calm under pressure, maintains meticulous records, and provides top-tier customer service to our UK clientele.Key Responsibilities<ul><li>Dispatching &amp; Coordination: Actively monitor booking systems to assign and dispatch taxis to passengers based on location, availability, and specific travel requirements.</li><li>Communication: Handle inbound calls from passengers and outbound calls to drivers. Provide clear instructions, confirm pick-up details, and manage expectations professionally.</li><li>Job Management: Follow up on active jobs to ensure drivers are on track and confirm the successful completion of passenger drop-offs.</li><li>Record Keeping: Maintain accurate, real-time records of all bookings, driver logs, and passenger inquiries.</li><li>Problem Solving: Address any booking issues, delays, or passenger concerns immediately and professionally as they arise.</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English Communication: A clear, professional, and confident telephone manner is mandatory, as you will be communicating with UK-based customers.</li><li>Geographic Knowledge: A solid understanding of UK geography (or the ability to quickly learn maps and route planning) is essential.</li><li>Operational Proficiency: Experience in dispatching, logistics, or high-volume call center environments is highly preferred.</li><li>Detail-Oriented: Ability to multitask and maintain high accuracy while handling multiple bookings simultaneously.</li><li>Reliability: Ability to strictly adhere to the scheduled working hours (Wed&ndash;Mon).</li></ul>Location: Bahadurabad, Karachi (on-site) Work hours: Wednesday to Monday (Tuesdays off) 4:00apmto 1:00am (NIGHT SHIFT)Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Taxi Operator and Dispatcher (UK-Based Night Shift)

Meta Fusion Tech

Meta Fusion Tech is a rapidly growing provider of operational and digital solutions for UK based taxi companies. We focus on delivering excellence, financial stability, and long-term career growth for highly motivated professionals.We are looking for dedicated, confident, and customer-focused individuals to join our team as Taxi Dispatch Operators. In this role, you will handle real-time customer communications, manage bookings, and ensure smooth coordination to deliver a great passenger experience.Key Responsibilities<ul><li>Answer inbound calls and process taxi bookings quickly and accurately</li><li>Provide professional customer service and resolve client queries or concerns</li><li>Maintain clear and updated booking records in the dispatch system</li><li>Communicate efficiently with drivers to ensure timely pickups</li><li>Follow company policies and performance standards</li></ul>Required Skills &amp; Qualifications<ul><li>Fresh or Experienced</li></ul>(UK taxi dispatch experience will be an advantage)<ul><li>Excellent spoken English (neutral/British accent preferred)</li><li>Ability to work long shifts 8 hours as required</li><li>Strong multitasking skills &amp; ability to work under pressure</li><li>Punctual, disciplined, and responsible behaviour</li><li>Ability to work both independently and in a team</li><li>Problem solving skills &amp; conflict handling ability</li><li>Goal-oriented with a positive and professional attitude</li></ul>Why Join Meta Fusion Tech?<ul><li>Competitive salary: Rs 40,000 &ndash; Rs 45,000 per month</li><li>Performance bonuses based on KPIs</li><li>Clear career growth path with skill-based promotions</li><li>Supportive work environment with continuous learning opportunities</li></ul>Job Types: Full-time, Contract Contract length: 365 daysPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Taxi Operator (Inbound UK Based)

IBSTEC

IBSTEC is one of the fastest-growing service providers for UK-based taxi services. We are committed to offering financial stability and clear career growth opportunities to individuals who are ready to give their 100%.We are currently seeking dedicated and customer-focused professionals to join our team as Cab Dispatchers (UK Market). In this role, you will be responsible for managing inbound calls, coordinating bookings, and ensuring seamless communication between customers and drivers.Key Responsibilities<ul><li>Handle inbound customer calls and accurately process taxi bookings</li><li>Maintain detailed records of customer interactions and booking details</li><li>Deliver excellent customer service while resolving queries and complaints</li><li>Coordinate effectively with drivers to ensure timely pickups and drop-offs</li></ul>Requirements<ul><li>Minimum 1 year of customer service experience (international experience preferred; UK taxi dispatch experience is a plus)</li><li>Excellent spoken English with a neutral or British accent</li><li>Willingness to work rotational shifts (including evenings and nights)</li><li>Ability to work 8&ndash;12 hour shifts</li><li>Strong time management and punctuality</li><li>Ability to multitask and perform under pressure</li><li>Self-motivated with the ability to work independently and in a team</li><li>Strong problem-solving and conflict resolution skills</li><li>Goal-oriented and target-driven mindset</li></ul>Why Join IBSTEC?<ul><li>Competitive salary package</li><li>Annual leaves &amp; paid holidays</li><li>Annual performance bonuses</li><li>Provident fund</li><li>Transparent career growth path</li></ul>Location: Gulberg V, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Cab Dispatcher (UK based)

Yellow Cab

We are seeking reliable and detail-oriented Taxi Dispatch Operators to join our team. In this role, you will be responsible for coordinating taxi services, communicating with drivers, and ensuring timely and efficient transportation for our customers. The ideal candidate is organized, calm under pressure, and has strong communication skills.Key Responsibilities:<ul><li>Answer incoming calls and dispatch taxis to customers efficiently</li><li>Communicate with drivers via phone or dispatch system</li><li>Monitor driver locations and trip progress</li><li>Handle customer inquiries, requests, and complaints professionally</li><li>Maintain accurate records of trips and dispatch activity</li><li>Ensure timely service and resolve scheduling conflicts</li><li>Use dispatch software and GPS systems effectively</li><li>Pushing out the jobs to our Taxi Drivers</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous dispatch, customer service, or call center experience preferred</li><li>Strong communication and multitasking skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced environment</li><li>Availability to work flexible hours, including nights, weekends, and holidays</li></ul>Preferred Qualifications:<ul><li>Experience in transportation or logistics dispatching</li><li>Bilingual (especially English/Spanish) is a plus</li></ul>Benefits:<ul><li>Flexible scheduling</li><li>Training provided</li><li>Opportunity for growth within the company</li></ul>Job Types: Full-time, Part-timePay: $15.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Call Center Personnel and Customer Service Representative

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Centre is now hiring Cab Dispatchers who can efficiently coordinate taxi services in US/UK by managing driver assignments, monitoring vehicle locations via GPS/software, and handling customer bookings via phone or apps. Key responsibilities include optimizing routes, ensuring timely pickups, and solving logistical issues under pressure. Able to work in fast-paced, 24/7 environments.Key Responsibilities<ul><li>Trip Management: Assigning, scheduling, and dispatching cabs to customers efficiently.</li><li>Communication: Acting as the primary point of contact between drivers and customers.</li><li>Monitoring: Tracking real-time vehicle locations using GPS and dispatch software.</li><li>Problem Solving: Handling complaints, rerouting vehicles due to traffic, and managing emergencies.</li><li>Data Entry: Maintaining accurate logs of trips, bookings, and payments.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Previous experience with dispatching software (e.g., iCabbi) and customer service is required.</li><li>Technical Skills: Proficiency in dispatching apps and GPS technology.</li><li>Geography Knowledge: Familiarity with local roads, landmarks, and traffic patterns.</li><li>Communication: Strong verbal communication skills for managing driver/client interactions.</li><li>Soft Skills: Ability to multitask, stay calm under pressure, and work flexible hours (nights/weekends).</li></ul>Working Conditions<ul><li>Environment: Strictly On-Site, fast-paced office setting.</li><li>Schedule: Full-time, Shifts as per the requirement, weekends, and holidays. (24/7 availability)</li></ul>What We Offer<ul><li>Handsome salary/income plus other perks</li><li>Career growth opportunities</li></ul>Send your CV to hr@globe-call.com Feel free to contact us via WhatsApp and share your resume 03251002003Pay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Cab Dispatcher (Experienced Only)

Search 349+ Taxi dispatcher jobs near you this May. New roles added regularly across leading industries. Apply today.