team lead

ACCA Careers

<div>
 Smart Way Accounting and Tax Services (SATS) is seeking a skilled and experienced Bookkeeping Team Lead to oversee a portfolio of clients and lead a team of junior bookkeepers. This role requires an individual who can take full ownership of client deliverables, ensure service excellence, and effectively manage internal workflows and team performance. The ideal candidate will be hands-on in execution while maintaining a leadership role in managing team output and client satisfaction.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage all bookkeeping and financial reporting for assigned clients.
  </li>
  <li>
   Serve as the primary point of contact for client onboarding, communication, reporting, and resolving queries. Ensure the accuracy, timeliness, and completeness of all client deliverables.
  </li>
  <li>
   Proactively maintain and enhance client relationships through consistent, high-quality service and issue resolution.
  </li>
  <li>
   Supervise, mentor, and guide a team of junior bookkeepers responsible for data entry and routine bookkeeping tasks.
  </li>
  <li>
   Allocate tasks, review team output, and ensure alignment with client requirements and internal standards.
  </li>
  <li>
   Conduct performance evaluations, provide ongoing feedback, and support the professional development of team members.
  </li>
  <li>
   Design and manage workflows to ensure timely and efficient task execution.
  </li>
  <li>
   Establish and enforce bookkeeping best practices in compliance with UAE regulatory requirements.
  </li>
  <li>
   Monitor internal systems and processes to improve documentation accuracy and operational efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 Education: ACCA Affiliate or CA Finalist
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 <br/>
 Experience: Minimum of 3 years of relevant experience, with at least 2 years in a supervisory or managerial role in accounting or bookkeeping
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 Functional Skills: Proven experience handling international clients and local compliance standards. Strong command of bookkeeping functions and reporting. Proficiency in QuickBooks Online, Zoho Books, and other relevant software.
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 Core Competencies: Strong leadership and team management skills. Excellent interpersonal and communication abilities. High attention to detail and effective time management. Proficiency in Microsoft Office and Outlook.
</div>


Team Lead

Tractor Supply

<div><div><div><div><div>Pay Range: $17.15 - $20.05 hourly
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Overall Job Summary</b></h2>
</div><div><p>
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.</p>
<p><i>Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.</i><br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities (Min 5%)</b></h2>
</div><div><p>
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:</p>
<ul><li>Maintain regular and predictable attendance.</li>
<li>Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.</li>
<li>Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.</li>
<li>Deliver on our promise of Legendary Customer Service through GURA:
<ul><li>Greet the Customer.</li>
<li>Uncover Customer&rsquo;s Needs &amp; Wants.</li>
<li>Recommend Product Solutions.</li>
<li>Ask to Add Value &amp; Appreciate the Customer.</li>
</ul></li><li>The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
<ul><li>Execute assigned basic, promotional, and seasonal merchandising activities.</li>
<li>Perform Opening/Closing procedures.</li>
<li>Transport and make deposits to bank.</li>
<li>Assess store conditions and assign duties.</li>
<li>Organize and prioritize workflow through the use of the daily planner.</li>
<li>Recovery of merchandise.</li>
<li>Participate in mandatory freight process.</li>
<li>Perform regular and promotional price change activities.</li>
<li>Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition.</li>
<li>Adhere to loss prevention standards and respond to any alarm calls as needed.</li>
<li>Communicate with Team Members on job functions, responsibilities and financial goals.</li>
<li>Operate cash register/computer supervising cash handling procedures.</li>
<li>Assist Team Members on appropriate application of policies and procedures.</li>
<li>Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.</li>
<li>Operate Forklift and Baler.</li>
<li>Complete all documentation associated with any of the above job duties.</li>
<li>Obtain license or certifications as needed by the business.</li>
</ul></li><li>May be required to perform other duties as assigned.<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
</div><div><p><i>
Experience:</i> Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver&rsquo;s license.
</p><p><i>Education</i>: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred knowledge, skills or abilities</b></h2>
</div><div><p>
Basic computer skills.<br>
Ability to read, write, and count accurately.<br>
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.<br>
Ability to perform and execute principle responsibilities of Team Members.</p><br>
<p></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Working Conditions</b></h2>
</div><ul><li>Working environment is favorable, generally working inside with moderate noise.
</li><li>Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
</li><li>Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
</li><li>Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
</li><li>Ability to work outdoors in adverse weather conditions.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><ul><li>Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
</li><li>Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
</li><li>Ability to occasionally lift or reach merchandise overhead.
</li><li>Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
</li><li>Ability to move throughout the store for an entire shift.
</li><li>Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
</li><li>Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
</li><li>Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
</li><li>Ability to read, write, and count accurately to complete all documentation.
</li><li>Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
</li><li>Ability to process information / merchandise through the point-of-sale system.
</li><li>Ability to handle and be in contact with birds/poultry.
</li><li>Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
</li><li>Ability to successfully complete all required training.
</li><li>Ability to travel as required in support of district needs.
</li><li>Ability to drive or operate a vehicle for business needs.
</li><li>This position is non-sedentary.
</li><li>Ability to successfully complete training and certification for various business needs.
</li></ul></div><div><div><h2 class="jobSectionHeader"><b>Disclaimer</b></h2>
</div><div><p><i>
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.</i></p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Company Info</b></h2>
</div><div><p>
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
<br>
<br>
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
<br>
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Please visit this link for more specific information about the benefits and leave policies applicable to the position you&rsquo;re applying for.</p></div></div></div></div></div></div></div></div><div></div>

Eskenazi Health

<div></div><div><p><b>Date: </b>May 5, 2026
</p><p><b>Location:</b> Indianapolis, IN, US, 46202
</p><p><b>Organization: </b>HHC
</p><div><p><b>Division:</b>Eskenazi Health
</p><p><b>Sub-Division:</b> Hospital
</p><p><b>Req ID:</b> 25835</p><br>
<p></p>
<p><b>
Schedule</b>: Full Time</p>
<p><b>
Shift</b>: Days</p><br>
<p></p>
<p>
Eskenazi Health serves as the public hospital division of the Health &amp; Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.</p><br>
<p></p>
<p>
</p><div><div><div><h2 class="jobSectionHeader"><b>FLSA Status</b></h2>
</div><div><p>
Exempt</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Role Summary</b></h2>
</div><div><p>
The Analytics Team Lead is responsible for leading one of the teams in Eskenazi&rsquo;s Analytics Department. The Analytics Department provides Eskenazi with reporting within all business intelligence tools Eskenazi utilizes, and champions data driven decision making. A Team Lead handles the day-to-day operations of business intelligence developers and data analysts. The incumbent of the team lead position works closely with the other team lead(s) to triage incoming requests, balance workloads of the developers and analysts and provide guidance to their team. A successful team leader will have the ability to work autonomously, enjoy solving puzzles and troubleshooting, experience with reporting in Epic, and vast SQL knowledge. The team leader should feel empowered to make decisions regarding queue priorities, staffing, and handling reporting issues that arise. The day-to-day activities of the Team Lead will include some reporting development and it is vital for the team lead to stay up to date on the capabilities of the business intelligence tools.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions and Responsibilities</b></h2>
</div><div><ul><li>Proactively contributes to Eskenazi Health&rsquo;s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi values of P.R.I.D.E. (Professionalism, Respect, Innovation, Development and Excellence)</li>
<li>Fosters a positive environment for the team to collaborate and learn from each other.</li>
<li>Mentors new team members and provides support for team members struggling with requests.</li>
<li>Collaborates with other Analytics team lead(s) to triage incoming requests and workloads of the team.</li>
<li>Leads daily stand-ups for their team and co-leads monthly inter-team stand-ups.</li>
<li>Manages the team and ensures team members are following the proper policies and procedures pertinent for reporting success.</li>
<li>Co-leads user group meetings to ensure user groups are prioritizing their requests, discussing upcoming projects, and conducting additional data literacy training.</li>
<li>Develop dashboard mock-ups that can be used by the Data Analysts and the Business Intelligence Developers to understand all metrics that need to be created to meet the requester&rsquo;s needs.</li>
<li>Promote business intelligence tools to end users and note deficiencies in data models for the Business Intelligence Developers can correct and improve the self-service reporting tools.</li>
<li>Meet at least bi-weekly with each team member for one-on-ones.</li>
<li>Works with SAP S/4Hana Developers, and ETL developer to outline new data model needs.</li>
<li>Collaborates with the trainer to determine how to roll out training to end users.</li>
<li>Co-leads Nova Note reviews with other team lead(s) and monitors the teams&rsquo; progress with completing the notes on time.</li>
<li>First point of contact for Regenstrief Data Core team for questions.</li>
<li>Champion data literacy, data quality, and data stewardship principles.</li>
<li>Provide training to end users and assist with training principles.</li>
<li>Assist with the development of proper documentation policies and procedures.</li>
<li>Assist with the development of an enterprise data catalog.</li>
<li>Actively promotes business intelligence software within Eskenazi Health over ad-hoc Excel data pulls.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><div><ul><li>Bachelor degree required, preferably in healthcare or business-related field, Masters preferred.</li>
<li>At least three years of experience at Eskenazi is preferred.</li>
<li><ul><li>In lieu of Eskenazi experience, 5 years working in a healthcare setting/organization in an analytical-type role is required.</li>
</ul></li><li>At least one year in either a supervisory role or in a project management role where you were responsible for the work of others is required.</li>
<li>Experience with creating reporting deliverables including reports, analyses, and dashboards is required.</li>
<li>Epic Cogito Fundamentals and Caboodle Data Model certifications are highly preferred.</li>
<li><ul><li>Missing certifications must be obtained within 6 months of employment.</li>
</ul></li><li>Experience with Power BI, Tableau, SAP Analytics Cloud, or other business intelligence tools (outside of Excel) is required.</li>
<li>Ability to write complex SQL code is required</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Knowledge, Skills &amp; Abilities</b></h2>
</div><div><ul><li>Deep understanding of Eskenazi Health or healthcare clinical and operational workflows in general.</li>
<li>Ability to lead meetings with users of varying technical and data understanding.</li>
<li>Demonstrates strong communication and interpersonal skills.</li>
<li>Ability to probe for information about the underlying needs for a report request.</li>
<li>Ability to analyse data and assist with identifying ways to measure key performance indicators.</li>
<li>Demonstrates knowledge and skill with Eskenazi business intelligence software and promotes continued learning.</li>
<li>Serves as a resource for the applications and with IS team members across applications.</li>
<li>Knowledge of Power BI is preferred.</li>
<li>Ability to write user friendly definitions of business and operational terms.</li></ul></div></div></div><br>
<p></p>
<p>
Accredited by The Joint Commission and named as one of Indiana&rsquo;s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health&rsquo;s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city&rsquo;s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.</p><br>
<p></p>
<p><br>
<b>Nearest Major Market: </b>Indianapolis</p></div></div><div></div>

Analytics Team Lead

Grand Peaks

<div>Description:
<p><b>
Medical Team Lead</b><br>
<b>Location: </b>Idaho Falls Medical Clinic<br>
<b>Employment Type:</b> Full-Time</p><p><br>
Grand Peaks Medical is seeking a skilled and compassionate Medical Team Lead who is looking for long-term employment to join our dedicated team. The anticipated start date for this position is late June 2026, though timing may be adjusted based on hiring and onboarding needs. At Grand Peaks, you&rsquo;ll work alongside supportive nurses, providers, and administrative staff, caring for a diverse patient population in an environment that values teamwork, compassion, and high-quality care. Compensation is DOE, and we offer excellent benefits for full-time employees, including a 401(k) retirement plan.</p><p><br>
 <b>Position Overview</b><br>
As a Medical Team Lead, you will serve as the primary clinical support for your assigned provider, ensuring smooth daily operations and exceptional patient care. This role requires flexibility to work the same schedule as your assigned provider.</p><p><b>
Responsibilities:</b><br>
Assist provider with nursing and administrative tasks; prepare patients for exams and procedures; administer medications and diagnostic tests; maintain clinical supplies and patient records; support scheduling and referrals; uphold confidentiality and workplace standards; support the team with all other daily operational and clinical tasks as needed; and perform other related duties.</p>
Requirements:
<ul><li>High school diploma or equivalent</li><li>
Current CMA, LPN, or RN certification</li><li>
Ability to administer medications and IVs, take vital signs, and assist with various medical procedures</li><li>
Minimum 2 years clinical/medical experience preferred</li><li>
Bilingual (English/Spanish) preferred</li><li>
Current CPR certification</li><li>
Strong teamwork, communication, and patient care skills</li></ul><p>
Please submit your resume with references!</p></div>

Medical Team Lead

Miller & Miller Law

<p>Miller &amp; Miller is a widely respected consumer bankruptcy law firm, in downtown Milwaukee, looking to add an energetic, positive, and driven team member. We are looking to hire an experienced <b>Team Lead</b> to our Chapter 13 bankruptcy department.</p><p>The ideal candidate must have excellent customer service skills, a keen eye for detail, and be a team player. Additionally, the ideal candidate will be comfortable working in a high volume law firm, handling multiple clients simultaneously, and is both dependable and reliable.</p><p>The Chapter 13 Team Lead is the operational core of Miller &amp; Miller Law's Chapter 13 department. This is not a traditional paralegal role. The Team Lead owns the department's day-to-day execution &mdash; managing case flow, leading the case management team, enforcing process standards, and driving every case toward confirmation and discharge. Attorneys are consulted for legal decisions. Everything else runs through the Team Lead.</p><p>Job duties include, but not limited to:.</p><p><b>1. Confirmation machine &mdash; own it</b></p><ul><li>Run the weekly confirmation huddle &mdash; every unconfirmed case reviewed, status flagged (Ready / Needs Amendment / Blocked), named owner and deadline assigned to every blocked item</li><li>Track every unconfirmed case from filing to confirmation; escalate stalled cases immediately</li><li>Enforce the 48-hour objection response rule &mdash; every trustee or creditor objection assigned within 24 hours, response drafted within 48</li><li>Escalate to attorney only when the objection requires a legal strategy decision</li><li>Own the confirmation rate KPI &mdash; target 85%+</li></ul><p><b>2. Case flow management &mdash; pre-filing through discharge</b></p><ul><li>Oversee the pre-filing team handoff &mdash; verify every case handed to the Ch. 13 pod meets all handoff standards (autopay/TFS confirmed, TFS and NDC portals verified, at least one payment made, prep call completed)</li><li>Assign and manage case managers across the pod &mdash; each case has a named owner at every phase</li><li>Monitor post-341 task completion &mdash; AI summary reviewed, tasks assigned same day, readily-available documents obtained within 3 days, confirming email sent within 24 hours</li><li>Manage post-confirmation case maintenance &mdash; payment compliance, ECF monitoring, annual tax return processing, motions management, hearing prep</li><li>Own end-of-case process &mdash; completion course, mortgage/child support certification, discharge</li></ul><p><b>3. Ticket system &mdash; triage and route</b></p><ul><li>Manage the department ticket system &mdash; every inbound task, client request, and escalation is ticketed, assigned, prioritized, and tracked to resolution</li><li>Review attorney escalation tickets &mdash; confirm that every ticket routed to an attorney genuinely requires attorney judgment before it lands with Mark or Jill</li><li>Monitor overdue tickets daily &mdash; no ticket sits unresolved past its SLA without a documented reason</li></ul><p><b>4. Smart routing &mdash; phone and email</b></p><ul><li>Own and enforce phone and email routing protocols &mdash; every call and email reaches the right person the first time</li><li>Monitor SLA compliance &mdash; calls returned same day, emails answered within 24 hours, urgent items (AODs, court notices) actioned immediately</li><li>Protect attorney calendar &mdash; no call or email routes to Mark or Jill without first passing through a case manager or the Team Lead</li><li>Review weekly SLA dashboard with pod; address recurring routing failures</li></ul><p><b>5. Team management and development</b></p><ul><li>Directly supervise case managers and legal assistants &mdash; conduct regular 1:1s, set performance expectations, and address issues early</li><li>Own SOP documentation &mdash; every process is written down, version-controlled, and accessible; institutional knowledge does not live in anyone's head</li><li>Train new staff &mdash; every new hire completes the documented training process before working independently on cases</li><li>Identify skill gaps and coordinate training; escalate hiring needs to operations leadership</li><li>Build a team where employee longevity is the norm &mdash; consistent staff means better client outcomes and lower training costs</li></ul><p><b>6. KPI ownership and reporting</b></p><ul><li>Track and report on all department KPIs weekly &mdash; confirmation rate, days to confirmation, 341 continuation rate, post-confirmation dismissal rate, SLA compliance, fee app completion</li><li>Present KPI summary to operations leadership and attorneys monthly</li><li>Identify trends &mdash; rising amendment rates, stalled cases, SLA misses &mdash; and address root causes, not just symptoms</li><li>Own the fee application revenue stream &mdash; assign responsibility, track completion, report revenue captured</li></ul><p><b>Required Qualifications:</b></p><ul><li>3+ years in a bankruptcy law firm, with direct Chapter 13 case management experience</li><li>Experience managing or leading a team of paralegals or legal assistants</li><li>Demonstrated ability to manage a high-volume caseload with competing deadlines</li><li>Experience with Clio or comparable case management software</li><li>Familiarity with NDC, TFS, and trustee submission processes strongly preferred</li></ul><p><b>Generous benefits package:</b></p><ul><li>Immediate: Employer subsidized parking</li><li>After 90 days - health, dental, vision, life insurance, 6 paid days off, and paid holidays</li><li>After 1 year - 401(k) with fully vested employer match, 12 days paid vacation, partial telecommute opportunity</li><li>Free access to the building's fitness center</li></ul><p>All submissions will be confidential.</p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Chapter 13 Team Lead

HERO LOGISTICS

<p><b>Job Summary</b><br/>We are seeking an energetic and detail-oriented, Operations Team Lead to drive team safety, attention to detail excellence within our warehouse and distribution operations. In this pivotal role, you will oversee daily logistics activities, manage inventory control processes, and lead a dynamic team to ensure smooth warehouse distribution. Your expertise will help optimize process improvements, uphold the highest safety standards, and enhance overall operational efficiency. If you thrive in a fast-paced environment and are passionate about logistics and team management, this is the opportunity for you to make a significant impact!</p><p><b>SAFETY: </b>Safety First Mindset, with People-Property-Product</p><p><b>Responsibilities:</b></p><ul><li>Assists with training of team members.</li><li>Oversees the daily workflow; oversees scheduling and assignments of the assigned team.</li><li>Conducts performance evaluations and coaching that are timely and constructive.</li><li>As one the owners of the FMDS board, TL is responsible for adding data, recording for TM to view.</li><li>Hold all members accountable to rules, regulations, policies, and objectives.</li><li>Maintains detailed and accurate work records.</li><li>Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas.</li><li>Resolves conflicts that arise among team members and/or other employees.</li><li>Inspect all equipment at the end of shift to make sure all forklifts are ready for the next shift.</li><li>Complete BBO and Floor Audits</li><li>Hold all Hero employees acountable for Safety violations</li><li>Perform other duties as assigned.</li></ul><p><b>Required Skills/Abilities:</b></p><ul><li>Must be able to perform all duties and responsibilities of a TM/Forklift Operator.</li><li>Excellent management and interpersonal skills.</li><li>Strong verbal and written communication skills.</li><li>Ability to motivate team to accomplish objectives.</li><li>Ability to solve conflicts among coworkers.</li><li>Ability to remain organized. 5 s rules the organization,</li><li>Basic understanding of records, inventories, and other routine documentation used in the warehouse.</li><li>Thorough understanding of warehouse procedures and regulations.</li></ul><p><b>Experience</b></p><ul><li>Proven experience in warehouse management or supervision within a fast-paced logistics environment</li><li>Strong background in inventory management, shipping &amp; receiving, materials handling, and warehouse distribution processes</li><li>Demonstrated leadership skills with the ability to manage teams effectively in a warehouse setting</li><li>Knowledge of OSHA safety standards related to heavy lifting, forklift operation, and materials handling</li><li>Join us as an Operations Team Lead to energize our logistics operations!</li></ul><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Operations Team Lead

Sahl

<div><p><b>Job Summary:</b><br>
We are seeking a proactive and results-driven Team Leader to manage, mentor, and support a high-performing team. This role involves overseeing daily operations, driving team objectives through OKRs, managing projects, and ensuring seamless collaboration across departments. The ideal candidate will demonstrate strong leadership, project management expertise, and the ability to build and sustain team engagement.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Lead, motivate, and guide the team to achieve performance and business goals.</li><li>
Conduct regular 1:1 sessions with team members to discuss performance, feedback, and personal development.</li></ul><ul><li>
Manage the onboarding process to ensure smooth integration of new hires.</li><li>
Deliver training sessions to enhance team skills and operational efficiency.</li><li>
Participate in on-site interviews to assess and select qualified candidates.</li></ul><ul><li>
Set departmental OKRs and track progress consistently.</li><li>
Develop and implement strategies to boost performance, productivity, and engagement.</li></ul><ul><li>
Oversee and drive the successful execution of key team projects, including:<ul><li>
IVR</li><li>
Chatbot</li><li>
Saving</li><li>
Support Merchant</li></ul></li><li>
Collaborate with cross-functional stakeholders to ensure timely project delivery.</li></ul><ul><li>
Review and validate all periodic reports for accuracy, quality, and alignment with performance standards.</li><li>
Work closely with the floor manager, on-ground leader, and quality specialist to ensure compliance and maintain operational excellence.</li></ul><ul><li>
Represent the team in key meetings, including:<ul><li>
Biweekly OKRs meeting</li><li>
CSx Marketing meeting</li><li>
B2C meeting</li><li>
Customer Voice meeting</li></ul></li><li>
Manage ad hoc tasks and provide effective solutions to operational challenges.</li></ul><ul><li>
Oversee salary setting for the customer service and on-ground teams.</li><li>
Prepare rosters and annual leave plans to ensure fair and efficient utilization of leave across the team.<br>
</li><li><b>
Qualifications</b><ul><li>
2&ndash;3 years of proven experience in team leadership and people management.</li><li>
Demonstrated success in managing projects and delivering results.</li></ul><ul><li>
Strong leadership and decision-making abilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to foster collaboration and build positive relationships across teams.</li></ul><ul><li>
Solid understanding of recruitment, training, and performance management practices.</li><li>
Strong analytical skills for report review and issue identification.</li><li>
Experience with OKR setting, monitoring, and evaluation.</li></ul></li></ul></div>

CX Team Lead

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