team manager

Hermès

<div><p><b>Job Title: Team Manager Abu Dhabi
</b></p><p><b>Reports To: Store Manager
</b></p><p>We are looking for a dynamic and charismatic Team Manager with a luxury fashion and watches &amp; jewellery background. In this role, you will lead, inspire, and develop the sales team while ensuring an exceptional client experience in a fast-paced retail environment. Reporting to the Store Manager, you will be a key driver of team performance, brand storytelling, and operational excellence.
<br>
<br>
<b>RESPONSIBILITIES
</b></p><div><b>Leadership &amp; Team Development:
</b><br>
<ul><li>Lead by example to motivate and inspire the team to achieve sales targets and deliver outstanding customer service.
</li><li>Support the Store Manager in driving performance, coaching, and developing individual team members.
</li><li>Foster a collaborative and agile team environment where creativity and initiative are encouraged.
</li><li>Act as a mentor and role model, ensuring brand values and luxury service standards are upheld.
</li></ul></div><div><b>Client Experience &amp; Sales Excellence:
</b><br>
<ul><li>Deliver an elevated luxury experience, ensuring each client interaction is personalized and memorable.
</li><li>Drive a client-centric culture by leading CRM initiatives and cultivating long-term relationships with VIP clients.
</li><li>Engage with high-net-worth clientele, demonstrating a deep understanding of luxury fashion, watches, and fine jewellery.
</li><li>Support the team in upselling, cross-selling, and storytelling to enhance the client journey.
</li></ul></div><div><b>Business &amp; Operations Management:
</b><br>
<ul><li>Monitor key performance indicators (KPI&rsquo;s) and contribute to strategic decision-making to optimize sales.
</li><li>Ensure smooth daily operations, including stock management, visual merchandising, and store standards.
</li><li>Handle challenging situations with agility, making proactive decisions to drive efficiency and service excellence.
</li><li>Support with reporting, team scheduling, and business priorities.
</li></ul></div><div><b>EXPERIENCE
</b><br>
<ul><li>5+ years of experience in a leadership role within luxury fashion and/or watches &amp; jewellery.
</li><li>A charismatic, open-minded, and proactive leader who thrives in a fast-paced environment.
</li><li>Strong commercial mindset, with the ability to drive business while maintaining brand integrity.
</li><li>Deep understanding of luxury clienteling, CRM strategies, and client experience best practices.
</li><li>A natural storyteller with excellent communication and interpersonal skills.
</li><li>Agile, adaptable, and curious, always seeking opportunities to elevate the store&rsquo;s performance.</li></ul></div></div>

Team Manager Abu Dhabi

Jubilee Life Insurance

<p>Job Summary:</p><p>We are looking for an energetic and target-oriented Team Manager to build and supervise a team of Sales Executives. The selected candidate will support recruitment, team training, lead generation, customer acquisition, and the achievement of monthly sales targets.</p><p>Key Responsibilities:</p><ul><li>Recruit and build a productive team of Sales Executives</li><li>Assign individual and team sales targets</li><li>Conduct regular team meetings and product briefings</li><li>Coach team members on sales techniques and client communication</li><li>Monitor daily activities, follow-ups, and sales performance</li><li>Support the team in generating leads and closing business</li><li>Maintain accurate performance and activity reports</li><li>Ensure team members follow company policies and ethical sales practices</li><li>Coordinate with the Assistant Branch Manager and Branch Manager</li><li>Help create a positive and performance-focused team culture</li></ul><p>Requirements:</p><ul><li>Bachelor&rsquo;s degree preferred</li><li>Previous team-leading experience will be an advantage</li><li>Strong communication, motivation, and interpersonal skills</li><li>Ability to recruit and develop team members</li><li>Self-motivated and comfortable working with sales targets</li><li>Professional attitude and willingness to learn</li></ul><p>What We Offer:</p><ul><li>Salary starting from PKR 20,000 per month</li><li>Performance-based incentives, subject to company policy</li><li>Sales and leadership training</li><li>Career-growth opportunities</li><li>Supportive team environment</li></ul><p>Application Instructions:</p><p>Apply through Indeed with your latest CV Or Send us directly at 03003541266 or rabnawazghumro@gmail.com. Only shortlisted candidates will be contacted.</p><p>Jubilee Life Insurance is an equal-opportunity employer.</p><p>Pay: Rs20,000.00 - Rs30,000.00 per month</p><p>Work Location: In person</p>

Team Manager - Islamabad & Rawalpindi

Ford Motor Company

<div><h2 class="jobSectionHeader"><b>Overview</b></h2>
<p>At Ford, you&rsquo;ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we&rsquo;re shaping the next era of transportation&mdash;grounded in purpose, driven by progress. Make your move.</p>
<ul><li>Job Type: Full time
</li><li>Work Type: On-site</li></ul></div>
<br><p></p><div><div><div><div><b>Team Manager -MP&amp;L</b></div><div></div><div>
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we&rsquo;re all a part of something bigger than ourselves. Are you ready to change the way the world moves?</div></div><div></div><div><div>
As part of our Manufacturing team, you&rsquo;ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we&rsquo;re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.</div></div><div></div><div><div><b>
In this position...</b></div></div><div><div>
We are taking our MP&amp;L Superintendents to the next level. These talented employees have the title of &lsquo;Team Manager &ndash; Maintenance&rsquo; and they are the drivers of standardization and continuous improvement in the Ford Production System.</div></div><p></p><p><b>
What you'll do...</b></p><ul><li><div>
Manage the business with policy deployment objectives, implementation plans, and proper accountability.</div></li><li><div>
Conduct department reviews, which include status and improvement actions for safety, quality, delivery, cost, people, maintenance, and environment (S,Q,D,C,P,M,E).</div></li><li><div>
Maintain departmental budget and implement plans for continuous improvement in indirect labor and all overhead accounts.</div></li><li><div>
Support Ford Production System principles through synchronous material flow and lean mfg. implementation.</div></li><li><div>
Develop and implement processes to ensure the effective training and development of department personnel and create developmental opportunities for direct reports.
</div></li><li><div>Administer salary performance reviews, reward and recognize, and address any needed corrective actions.
</div></li><li><div>Review, evaluate and implement future plans for new programs, which may include modification of plant equipment, resources, and/or facilities to determine the effect on material handling operations.</div></li><li><div>
Provide direction and support to Material Handling personnel in material handling business.</div></li><li><div>
Work with our union partners to address any dept. issues or dept. opportunities.</div></li></ul><p><b>
You'll have...</b></p><ul><li><div>
High School Diploma or GED</div></li><li><div>
Strong interpersonal and communication skills</div></li></ul><p></p><p><b>
Even better, you may have...</b></p><ul><li><div>
Degrees in Material Planning and Logistics, Supply Chain mgmt., Material Handling/Packaging Engineering, Business Administration, Industrial Operations, Logistics, desirable</div></li><li><div>
Production System, Synchronous Material Flow, and lean manufacturing knowledge and experience for material replenishment desired</div></li><li><div>
Previous plant experience is desired.</div></li><li><div>
Knowledge of CMMS, TWOs, SMART, CPARs, SFR, OSHIM, is a benefit</div></li><li><div>
Having a long-term interest in Material Planning and Logistics career desired</div></li></ul><p></p><p>
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!</p><p>
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder&hellip;or all the above? No matter what you choose, we offer a work life that works for you, including:</p><ul><li><p>
Immediate medical, dental, and prescription drug coverage</p></li><li><p>
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more</p></li><li><p>
Vehicle discount program for employees and family members, and management leases</p></li><li><p>
Tuition assistance</p></li><li><p>
Established and active employee resource groups</p></li><li><p>
Paid time off for individual and team community service</p></li><li><p>
A generous schedule of paid holidays, including the week between Christmas and New Year&rsquo;s Day</p></li><li><p>
Paid time off and the option to purchase additional vacation time.</p></li><li><p>
For a detailed look at our benefits, click here: https://fordcareers.co/GSRnon-HTHD</p></li><li><p>
This position is an LL6 grade, ranging from $112,680-$212,760.</p></li><li><p>
Visa sponsorship is not available for this position.</p></li></ul><p>
For more information on salary and benefits, click here: https://fordcareers.co/GSR</p><div>
Visa sponsorship is not available for this position.</div><div></div><div>
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.</div><div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.</div><div></div><div>
#LI-Onsite</div><div>
#teammanagermpl</div><div>
#LI-AZ1</div><p>
#LI-BO1</p></div></div><div></div>

Team Manager-MP&L

NBKC Bank

<p></p><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Experience Team Manager</b></h1><p><b>
Kansas City, MO | @Flex (Hybrid) </b><b>Monday&ndash;Friday Schedule with Occasional Saturdays</b></p><h3 class="jobSectionHeader"><b>
Lead a Team. Elevate the Experience. Make an Impact.</b></h3><p>
At <b>nbkc bank</b>, we're committed to creating remarkable experiences for our customers and our employees. We're looking for a <b>Customer Experience Team Manager</b> who is passionate about developing people, solving problems, driving operational excellence, and delivering exceptional customer service.</p><p>
In this role, you'll lead a team of Customer Experience Specialists, helping them succeed through coaching, mentorship, and ongoing development. You'll play a key role in ensuring customers receive outstanding support while fostering a collaborative, high-performing team culture.</p><p>
If you're a customer-focused leader who enjoys empowering others, improving processes, and making a meaningful impact every day, we'd love to meet you.</p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Lead &amp; Develop a High-Performing Team</b></h3><ul><li>
Manage, coach, and motivate a team of 5&ndash;6 Customer Experience Specialists.</li><li>
Set clear goals, expectations, and performance standards.</li><li>
Recruit, onboard, and train new team members.</li><li>
Conduct performance evaluations and provide ongoing feedback and development opportunities.</li><li>
Foster a positive, engaging, and collaborative work environment where employees can thrive.</li></ul><h3 class="jobSectionHeader"><b>
Deliver Exceptional Customer Experiences</b></h3><ul><li>
Oversee daily operations to ensure service levels and team objectives are consistently met.</li><li>
Support team members in handling customer inquiries with professionalism, empathy, and efficiency.</li><li>
Identify performance trends and coaching opportunities that improve customer satisfaction.</li><li>
Help maintain and elevate nbkc's exceptional customer service standards.</li></ul><h3 class="jobSectionHeader"><b>
Resolve Complex Customer Issues</b></h3><ul><li>
Serve as an escalation point for challenging customer situations.</li><li>
Partner with internal teams to quickly resolve complaints and service concerns.</li><li>
Drive solutions that balance customer advocacy with business objectives and risk management.</li></ul><h3 class="jobSectionHeader"><b>
Ensure Operational Excellence &amp; Compliance</b></h3><ul><li>
Promote adherence to all banking regulations, security standards, policies, and procedures.</li><li>
Assess risk and exercise sound judgment when making decisions.</li><li>
Handle confidential information with discretion and professionalism.</li><li>
Stay informed of regulatory changes and ensure team practices remain compliant.</li><li>
Contribute to process improvements and operational efficiencies across the Customer Experience function.</li></ul><h2 class="jobSectionHeader"><b>
What You'll Bring</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
High school diploma or GED.</li><li>
2+ years pf experience supervising or managing employees in a call center setting, including responsibility for performance, quality, and employee development.</li><li>
3&ndash;5 years of banking experience.</li><li>
Previous supervisory, team lead, or management experience preferred.</li><li>
Strong knowledge of banking products, services, systems, policies, and procedures.</li><li>
Exceptional customer service and relationship-building skills.</li><li>
Strong problem-solving, critical thinking, and decision-making abilities.</li><li>
Experience coaching and developing employees.</li><li>
Ability to work collaboratively in a fast-paced, team-oriented environment.</li></ul><h3 class="jobSectionHeader"><b>
You'll Stand Out If You Have</b></h3><ul><li>
A passion for developing and motivating teams.</li><li>
The ability to identify customer needs while effectively managing risk.</li><li>
Experience working in a complex, multi-functional banking environment.</li><li>
Strong sales and relationship management skills.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail and accuracy.</li></ul><h2 class="jobSectionHeader"><b>
Why Join nbkc?</b></h2><p>
Lead and develop a talented customer experience team</p><p>
Make a direct impact on customer satisfaction and team success</p><p>
Enjoy a flexible hybrid work environment</p><p>
Collaborate with an innovative and people-focused organization</p><p>
Grow your leadership skills while helping shape the customer experience</p><h3 class="jobSectionHeader"><b>
Ready to Lead the Experience?</b></h3><p>
If you're a leader who is energized by coaching others, delivering exceptional customer service, and creating positive outcomes for both customers and employees, we encourage you to apply.</p></div></div></div></div></div></div></div><p><b>
Work Environment</b></p><p>
This is a hybrid role (@Flex) based out of our <b>Kansas City, MO</b> office, enjoy the best of both worlds with a mix of in-office and remote work.</p><p><b>
Onsite expectations for this role:</b> Monday, Wednesday, and Friday</p><p><b>
Remote Days for this role:</b> Tuesday, Thursday, and Saturday</p><p><b>
Shift</b>: Monday&ndash;Friday, 9:30 AM&ndash;6:15 PM CST, rotating Saturdays 9:00 AM-1:00pm CST</p><p>
Ready to bring your passion for people and service to a team that values innovation, collaboration, and heart?</p><div><h2 class="jobSectionHeader"><b>
 Why nbkc?</b></h2><ul><li>
Flexible hybrid work environment.</li><li>
A collaborative and supportive culture.</li><li>
Opportunities to grow your career and expand your skills.</li><li>
Meaningful work that impacts employees across the organization.</li><li>
A team of smart, curious, and genuinely great people.</li></ul><p><b>
Ready to make an impact? We'd love to hear from you. Apply today!</b></p></div><div><div><b>
And the benefits don't hurt either:</b></div>
4 weeks PTO + 12 holidays + your birthday off<ul><li>
401(k) with generous match and immediate vesting</li><li>
Multiple health plan options (HSA, PPO, FSA)</li><li>
Paid parental leave</li><li>
Wellness programs and onsite gym</li><li>
Paid volunteer time</li><li>
Anniversary awards at 3 and 5 years</li><li>
Paid 4-week sabbaticals at 10, 18, and 25 years</li><li>
Flexible work options that support work-life integration</li></ul></div><div><div><b>
</b><b> Let&rsquo;s Do This</b></div><div><b>
Our Hiring Process</b></div><div></div><div><br>
We respect your time. Once we review your application, we&rsquo;ll reach out with next steps, whether that&rsquo;s a phone chat, video call, or even grabbing a coffee. We&rsquo;ll keep you informed every step of the way.</div><div></div><div><b><br>
Why You&rsquo;ll Love Working at nbkc</b></div><div><b>
Perks &amp; Benefits You&rsquo;ll Brag About:</b></div><div><ul><li>
Hybrid flexibility with a modern @Flex work model (Kansas City HQ).</li><li>
Multiple comprehensive health plans (HSA, FSA, PPO your choice!)</li><li>
12 paid holidays + your birthday off + 8 volunteer hours/year</li><li>
401k with <i>immediate vesting</i> and a generous company match</li><li>
Paid parental leave</li><li>
Access to behavioral health advocates and an Employee Assistance Program (EAP)</li><li>
Wellness perks, reimbursement programs, and on-site gym</li><li>
Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries</li><li>
Collaborative, growth-minded culture that celebrates innovation and ideas</li><li>
Meaningful work building products that truly help customers achieve their financial goals</li><li>
Opportunities to grow your career in one of the most transformative industries</li></ul></div><div></div><div><b><br>
About nbkc</b></div><div>
nbkc isn&rsquo;t your typical bank, and we don&rsquo;t want to be.</div><div>
We&rsquo;re reimagining what a bank can be by investing in people, technology, and a culture that brings out the best in each other.</div><div></div><div><br>
nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.</div><div></div><div><br>
We&rsquo;ve been proudly recognized as one of Kansas City&rsquo;s Best Places to Work for 5+ years, and once you&rsquo;re here, you&rsquo;ll see why.</div><div></div><p><b><br>
nbkc bank is an Equal Opportunity-Affirmative Action Employer &ndash; Minority/Female</b><b> / Disability / Veteran / Gender Identity / Sexual Orientation</b></p></div></div><p></p>

Customer Experience Team Manager

Cognizant

Team Manager - Training Lead
<br><ul>
<li>In-Office- Mesa, AZ*</li>
</ul>
Role Overview
<br>Cognizant is seeking an experienced Team Manager – Training Lead to own and elevate the training function for the Waymo Rider Support program in Mesa, Arizona. Waymo's fully autonomous ride-hailing service depends on a support team that is fast, empathetic, and precise — and that excellence starts with world-class training.
<br>In this role you will lead a team of trainers and take end-to-end ownership of new hire onboarding, speed to proficiency, and training throughput. You will translate training effectiveness into the operational outcomes our client cares about most — customer satisfaction, interaction quality, and average handle time — while continuously strengthening the training function in close partnership with Waymo and our offshore delivery teams.
<br><br>
Key Responsibilities
<br>1. Training Leadership & Team Development
<br><ul>
<li>Lead, coach, mentor, and develop a team of trainers; set clear performance goals, conduct reviews, and build individual development plans.</li>
<li>Run Train-the-Trainer (TTT) and trainer certification programs; calibrate delivery consistency and quality across all trainers.</li>
<li>Manage trainer capacity, scheduling, and utilization to align with hiring plans and production demand.</li>
<li>Foster a culture of accountability, innovation, and continuous learning within the training team.</li>
</ul>
2. Training Throughput & Speed to Proficiency
<br><ul>
<li>Own the end-to-end new hire journey — induction, classroom/virtual training, assessments, nesting/OJT, and transition to production.</li>
<li>Drive speed to proficiency across defined 30/60/90-day milestones, ensuring new hires reach performance benchmarks on schedule.</li>
<li>Deliver the required volume of certified, production-ready agents on time and in full to meet hiring and ramp commitments.</li>
<li>Minimize training-to-production ramp loss and early-tenure attrition through effective bridging, grad-bay support, and structured handoffs to operations.</li>
</ul>
3. Client SLAs, KPIs & Performance Accountability
<br><ul>
<li>Own training's contribution to key client SLAs and KPIs — Customer Satisfaction (CSAT), Quality of Interactions, and Average Handle Time (AHT).</li>
<li>Track training-specific metrics: assessment pass rates, certification rates, throughput/batch fill rates, and 30/60/90-day performance.</li>
<li>Correlate training effectiveness to downstream operational outcomes; conduct root-cause analysis on performance gaps and implement corrective action plans.</li>
<li>Present training performance, insights, and improvement roadmaps in client WBRs, MBRs, and QBRs.</li>
</ul>
4. Curriculum Design & Content Development
<br><ul>
<li>Design, develop, and maintain training curricula, facilitator guides, participant materials, job aids, knowledge articles, assessments, and simulations.</li>
<li>Apply instructional design and adult-learning principles (e.g., ADDIE/SAM) to build engaging, outcome-driven learning experiences.</li>
<li>Create blended learning — instructor-led, virtual ILT, e-learning, and self-paced modules — suited to a fast-ramp contact-center environment.</li>
<li>Build role-play and scenario-based exercises reflecting real Waymo Rider Support situations: empathy, de-escalation, AV-safety communication, and policy compliance.</li>
<li>Develop refresher and up-skilling programmers tied to process changes, product updates, and agent performance trends.</li>
</ul>
5. Quality Partnership & Continuous Improvement
<br><ul>
<li>Partner with the QA function to identify recurring defects and knowledge gaps and feed insights into ongoing Training Needs Analysis (TNA).</li>
<li>Establish tight feedback loops between Training, Quality, and Operations to close performance gaps at root cause.</li>
<li>Drive continuous improvement and efficiency initiatives (Lean / Six Sigma principles) to make training faster, more effective, and more scalable.</li>
<li>Conduct regular training effectiveness evaluations using Kirkpatrick or similar frameworks and act on findings.</li>
</ul>
6. Process Custodianship & Change Management
<br><ul>
<li>Serve as custodian of all training processes, documentation, and content — maintain version control, audit readiness, and a single source of truth.</li>
<li>Keep training content continuously aligned with evolving client processes, product/feature updates, and policy changes.</li>
<li>Manage requests end-to-end: assess impact, update materials, and roll out timely refresher training across the floor.</li>
<li>Translate complex or ambiguous process changes into clear, learner-friendly training content quickly and accurately.</li>
</ul>
7. Client & Offshore Collaboration
<br><ul>
<li>Collaborate closely with Waymo stakeholders and Cognizant's offshore/global delivery teams to standardize, strengthen, and scale the training function.</li>
<li>Align all training to the client's brand voice, tone, and rider-experience standards to ensure a consistent CX across sites and geographies.</li>
<li>Drive joint calibration sessions with offshore trainers to harmonize content, delivery quality, and performance standards globally.</li>
<li>Champion training best practices and knowledge sharing across Cognizant's delivery network.</li>
</ul>
8. Reporting, Governance & LMS Administration
<br><ul>
<li>Build and maintain training dashboards and MIS/reporting for leadership and the client — clear visibility into training health, throughput, and outcomes.</li>
<li>Administer and continuously optimize the LMS and associated training tools; drive adoption of digital learning technologies.</li>
<li>Ensure completion of mandatory, compliance, data-privacy, and confidentiality training and maintain audit readiness at all times.</li>
<li>Support budget planning for training resources, materials, and technology SUCESS METRICS</li>
</ul>
Qualifications
<br><ul>
<li>5+ years of experience in Training / L&D within a BPO, contact center, or customer support environment, including 2+ years leading or managing trainers.</li>
<li>Proven ownership of new hire and production training with a measurable track record of improving speed to proficiency and throughput.</li>
<li>Strong command of contact-center metrics — CSAT, Quality, AHT, FCR — and the ability to link training design to business outcomes.</li>
<li>Hands-on experience in curriculum design, content development, and instructional design methodology.</li>
<li>Demonstrated people-leadership, coaching, and facilitation skills in a fast-paced environment.</li>
<li>Experience collaborating with clients and cross-functional / offshore teams.</li>
<li>Strong analytical, reporting, and stakeholder-management capabilities.</li>
<li>Proficiency with LMS platforms and standard productivity and training tools.</li>
</ul>
Preferred Qualifications
<br>Bilingual in English & Spanish (verbal and written) is a strong added advantage for supporting a diverse rider and agent base.
<br><ul>
<li>Certifications in instructional design, training/facilitation, or process excellence (e.g., Six Sigma Green Belt, ATD CPTD).</li>
<li>Experience in rideshare, mobility, technology, or high-growth / start-up-paced support environments.</li>
<li>Familiarity with modern e-learning authoring tools (Articulate 360, Adobe Captivate) and AI-assisted training solutions.</li>
<li>Working knowledge of Kirkpatrick, ADDIE, and other L&D evaluation frameworks.</li>
</ul>
Education
<br>Bachelor's degree in a relevant field (Education, HR, Communications, Business, or related), or an equivalent combination of education and professional experience.
<br>Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
<br>Cog2026
<br>Certified Customer Experience Professional or equivalent accreditation in customer service operations or social media analytics

Team Manager- Training Lead

<p></p><div><p><b>WHAT IS BOX?</b></p>
<p>
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.</p>
<p>
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.</p><br>
<p></p>
<p><b>
WHY BOX NEEDS YOU</b></p>
<p>
As an Commercial Sales Manager, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth. You will join a team of highly motivated, energetic sales professionals working with customers 1-500 employees who take pride in landing new customers, expanding existing customer accounts, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries.</p><br>
<p></p>
<p><b>
WHAT YOU'LL DO</b></p>
<ul>
<li><p>Hire, train and manage a team of Commercial Account Executives</p>
</li>
<li><p>Develop AEs for career growth within the Box Sales organization</p>
</li>
<li><p>Actively participate in customer on-sites, calls, and any other assistance your team needs in getting deals closed</p>
</li>
<li><p>Report on sales metrics and forecast to senior sales management</p>
</li>
<li><p>Motivate individuals and team to exceed objectives through coaching and mentorship</p></li></ul><br>
<p>
</p><p><b>WHO YOU ARE</b></p>
<p>
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.</p>
<ul>
<li><p>5+ years of closing sales experience</p>
</li>
<li><p>1+ year experience managing, hiring and training Account Executives to achieve performance goals</p>
</li>
<li><p>Deep understanding of MEDDPIC with the ability to coach and reinforce it with SMB sellers</p>
</li>
<li><p>Experience building a new territory and driving net-new business while growing and retaining an existing customer base</p>
</li>
<li><p>Experience with Command of the Message or Challenger Sale preferred</p>
</li>
<li><p>Preferred experience selling into multiple segments (SMB, Mid-Market, Enterprise)</p>
</li>
<li><p>Excellent communication, business acumen, organizational and time management skills</p>
</li>
<li><p>Prior success in SaaS sales or proven ability to learn new technology quickly</p></li></ul><br>
<p>
</p><p>Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.</p>
<p>
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.<b> </b>If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!</p><br>
<p></p>
<p><b>
EQUAL OPPORTUNITY</b></p>
<p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and &lrm;&lrm;independence of people with disabilities and is committed to giving them the same &lrm;&lrm;opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.</p>
<p>
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.</p><br>
<p></p>
<p>
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.</p>
<p>
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.</p>
<p>
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant &amp; Candidate Privacy Notice here.</p><br>
<p></p>
<p>
#LI-Hybrid #LI-AV1</p></div><p></p>

Team Manager, Commercial Sales

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Inventory &amp; Logistics Manager is responsible for leading inventory and logistics operations to ensure efficient stock management, timely shipment clearance, product availability, and seamless distribution across all sales channels. The role oversees inventory planning, logistics processes, warehouse operations, and supplier coordination while ensuring operational excellence, compliance, and continuous improvement.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead inventory and logistics operations to ensure timely delivery and fulfilment of business requirements.
  </li>
  <li>
   Oversee shipment clearance, customs processes, and supplier deliveries until inventory is received and distributed.
  </li>
  <li>
   Manage inventory planning, stock replenishment, and buffer stock levels to maintain product availability.
  </li>
  <li>
   Oversee SIM cards, recharge cards, devices, and commercial/non-commercial inventory lifecycle management.
  </li>
  <li>
   Ensure effective warehouse operations, stock classification, item coding, and inventory accuracy.
  </li>
  <li>
   Manage return-to-vendor (RTV) activities, logistics coordination, and supplier returns.
  </li>
  <li>
   Monitor inventory KPIs and implement actions to improve operational efficiency and inventory performance.
  </li>
  <li>
   Collaborate with Procurement, Finance, Sales, Warehouse, IT, and Logistics teams to support business objectives.
  </li>
  <li>
   Identify process improvement opportunities and lead inventory and logistics optimization initiatives.
  </li>
  <li>
   Ensure compliance with company policies, governance standards, ISMS requirements, and health &amp; safety regulations.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong leadership and people management skills.
  </li>
  <li>
   Solid knowledge of inventory management, logistics, warehousing, and supply chain operations.
  </li>
  <li>
   Strong analytical and problem-solving capabilities.
  </li>
  <li>
   Experience in inventory planning, forecasting, and stock optimization.
  </li>
  <li>
   Knowledge of procurement and supply chain best practices.
  </li>
  <li>
   Strong stakeholder management and cross-functional collaboration skills.
  </li>
  <li>
   Advanced Microsoft Excel and Microsoft Office skills.
  </li>
  <li>
   Experience with ERP and inventory management systems.
  </li>
  <li>
   Strong project management and organizational skills.
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Level/ Major
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s Degree required Business or a related field; Master&rsquo;s in business/MBA preferred
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 +7
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
  <li>
   Kuwait Nationality Certificate-Sahel
  </li>
 </ul>
</div>


ZAIN2433 - Inventory & Logistics Team Leader/Manager

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