team support specialist

Hamilton County, Ohio

<div><div><div><b>Job Title: Team Support Specialist II (4626-31)</b></div>
<div></div><div><b>Deadline to Apply: December 12, 2025</b></div>
<div></div><div><div><b>Division:</b> Victim/Witness Advocate</div>
<div><b>Hours</b>: Monday - Friday, 8:00 a.m. - 4:00 p.m. (35 hours per week)</div>
<div><b>Starting Salary:</b> $45,600 Annually: Additional compensation may be considered based on experience.</div>
<div><b>FLSA</b>: Non-Exempt</div>
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<div></div><div><b>Job Overview:</b></div>
<div>The Office of Connie Pillich, Hamilton County Prosecuting Attorney, is seeking a qualified Team Support Specialist II, for the Victim/Witness Advocate Division. This staff member will provide coverage for Victim Advocates, support the Victim/Witness Advocate Division by assisting with notifying and maintaining communications with victims and witnesses, and provide coverage for the front desk. The Team Support Specialist II position largely splits time between assisting on victim cases in the courthouse and performing office duties at the Prosecutor&rsquo;s Office. Office duties include phone calls, generating letters to Victims, and covering the front desk. This position requires exceptional customer service skills. This position will oftentimes need to perform additional administrative office duties as needed.</div><br>
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<div></div><div><b>Responsibilities and Duties:</b></div>
<ul><li><div>Provide docket coverage for assigned Victim Advocates in Juvenile, Municipal, and Felony Courts and Grand Jury, as needed.</div>
</li><li><div>Provide victims, their family members, and witnesses information regarding all court hearings.</div>
</li><li><div>Act as a liaison between Victims and the Prosecutor.</div>
</li><li><div>Provides information on social service agencies that offer assistance to Victims.</div>
</li><li><div>Assist with additional case related and other duties as needed or assigned.</div>
</li><li><div>Provide daily front desk coverage for Receptionist: receive and screen incoming calls; take messages/notes; and, timely communicate messages/notes to appropriate person.</div>
</li><li><div>Respond to all inquiries in a polite and timely manner.</div>
</li><li><div>Welcome and greet visitors in a warm and friendly manner and answer any questions visitors have.</div>
</li><li><div>Assist with generating, printing, folding, and mailing letters to Victims pursuant to Marsy&rsquo;s Law.</div>
</li><li>Conducts self with professionalism and maintains confidentiality of HCPO work product.</li>
<li><div>Perform other administrative duties as required to support the mission and function of the Victim Advocate and Intake Divisions.</div>
</li></ul><div></div><div><b>Qualifications:</b></div>
<ul><li>Bachelor&rsquo;s Degree.</li>
<li><div>Knowledge of legal proceedings and terms.</div>
</li><li><div>Ability to manage and complete multiple tasks.</div>
</li><li><div>Team player with strong communication and interpersonal skills.</div>
</li><li><div>Reliable attendance.</div>
</li><li><div>Effective time management skills.</div>
</li><li><div>Highly organized, detail oriented and quick learning ability when new tasks are assigned.</div>
</li><li><div>Flexible and motivated.</div>
</li><li><div>Strong computer skills and comfortable learning and navigating new and different data systems.</div>
</li></ul><div></div><div><div><b>Benefits</b></div>
<ul><li>Full-time role; paid bi-weekly; paid vacation, sick time, two annual personal days.</li>
<li>Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Public Service Loan Forgiveness Eligibility, Wellness Incentives, Employee Assistance Plan.</li>
<li>Ohio Public Employee&rsquo;s Retirement System which includes a 10% employee contribution and a 14% employer contribution.</li></ul><br>
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<div></div><div>The Prosecutor is an equal employment opportunity employer. The Prosecutor has a strict policy against any form of unlawful discrimination. The Prosecutor prohibits such harassment by or against all employees, vendors, clients and visitors. It is the policy of the Prosecutor to provide a working atmosphere free from discriminatory insult, intimidation and other forms of harassment.</div></div></div>

Team Support Specialist II (4626-31)

Surprise Insights

<div>
 Exciting Career Opportunity - Join Our Team!
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 We are looking for dedicated and motivated individuals to join our team and contribute to our continued success. This position offers a chance to grow professionally in a supportive and inclusive environment, with flexibility and long-term career potential.
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 Employment Type: Full-Time
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 Salary Range: $22-24/hr., Competitive, based on experience and qualifications
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 Credit Score Requirement
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 Due to accessing highly sensitive regulatory and financial information, a standard credit score check and background verification is required.
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 Job Summary:
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 The ideal candidate will perform a range of tasks to support daily operations, contribute to team goals, and uphold our standards of excellence. This role requires a proactive attitude, a willingness to learn, and a commitment to quality and professionalism.
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   Support day-to-day operations and team functions
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   Maintain accuracy and attention to detail in assigned tasks
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   Communicate effectively with team members and clients
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   Adhere to company policies, procedures, and deadlines
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   Take initiative and show flexibility in handling tasks
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   Contribute to a positive and respectful work culture
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 Qualifications:
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   High school diploma or equivalent (college degree a plus)
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   Basic computer and communication skills
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   Strong organizational and time management abilities
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   Ability to work independently or as part of a team
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   Adaptable and willing to learn new tools or systems
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 Benefits:
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   Competitive salary with opportunities for increases
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   Flexible work hours and remote options (if applicable)
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   Opportunities for career growth and advancement
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   Ongoing training and development
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   Health, dental, and vision insurance (if applicable)
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   Paid time off and holiday benefits
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   Employee support programs and recognition
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 Take the next step in your career and apply today. We are excited to learn more about you!
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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