teamcity customer success engineer post sales

JetBrains

<div><div>You understand how complex software delivery can get, and you know how to help engineering teams navigate that complexity. You are a technical advisor who listens closely, speaks clearly, and enjoys helping others solve real infrastructure and workflow challenges.
<h4 class="jobSectionHeader">
About JetBrains</h4>

We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 organizations, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
<h4 class="jobSectionHeader">
What you&rsquo;ll do</h4>

TeamCity is our powerful CI/CD solution, trusted by teams of all sizes to build, test, and deliver software reliably. As our user base grows and enterprise pipelines become more complex, our customers face evolving technical and architectural choices. We need someone who can step in as a trusted technical point of contact to ensure these teams get maximum value from TeamCity, overcome structural bottlenecks, and scale their infrastructure smoothly.

In this role, you will bridge the gap between our users and our internal product teams. You will own the technical relationships for a dedicated portfolio of accounts, ensuring their technical realities and feedback directly shape how we develop TeamCity. You will collaborate closely with Sales to map out long-term account plans, help product teams validate new ideas directly with users, and work independently within a highly distributed global team.

Day to day, you will:
<ul>
<li>Manage technical relationships for a portfolio of accounts, proactively supporting their growth and keeping them updated on product developments.</li>
<li>Help customers adopt TeamCity by assisting with architecture design and guiding them through technical or organizational shifts.</li>
<li>Hold regular discovery calls to understand how teams use the product, spot potential issues early, and suggest new features or optimizations.</li>
<li>Monitor customer adoption, satisfaction, and overall account health to ensure successful outcomes and renewals.</li>
<li>Connect with product teams to present new product ideas and evaluate their fit with your portfolio.</li>
<li>Handle customer escalations, balancing expectations between the internal product team and the customer.</li>
<li>Travel internationally approximately 20% of the time to visit customer offices or meet face to face at conferences.</li>
<li>Partner with Sales to facilitate account expansions by developing short-term and long-term account plans.</li>
</ul><h4 class="jobSectionHeader">What you&rsquo;ll bring</h4>
<ul><li>An empathetic, consultant-minded approach to solving technical and business problems for engineering teams.</li>
<li>Clear ownership of outcomes, with the ability to work independently across countries and time zones.</li>
<li>A collaborative mindset that thrives on building deep, trust-based relationships with external stakeholders.</li>
<li>The ability to stay grounded, organized, and flexible when handling customer escalations and shifting priorities.</li>
<li>Curiosity about how different teams build software and a drive to constantly improve existing systems.</li>
<li>Comfort communicating complex engineering concepts clearly to audiences of varying technical backgrounds.</li>
</ul><h4 class="jobSectionHeader">What you&rsquo;ll need</h4>
<ul><li>Proven experience in technical consulting, technical customer success, solution engineering, or a similar customer-facing technical role.</li>
<li>Hands-on experience with DevOps practices and tooling, including CI/CD systems, source control platforms, cloud infrastructure, and containerized environments.</li>
<li>Proficiency with software development tools, gained through practical work in software development, QA, system administration, or release automation.</li>
<li>A practical understanding or hands-on exposure to AI/LLM applications within software development workflows.</li>
<li>Professional fluency in English, with strong verbal and written communication skills for remote and in-person presentations, product demos, and roadmap discussions.</li>
<li>The ability to travel internationally as required by the role.</li>
</ul><h4 class="jobSectionHeader">What success looks like</h4>

Success in this role means earning your customers' trust through sound architectural guidance and reliable support. You will know you are succeeding when your accounts show high health scores, smooth renewal rates, and clear optimization of their TeamCity setups. Ultimately, your impact will come from turning complex technical challenges into predictable workflows, ensuring our product team receives actionable feedback, and leaving our customers' development pipelines in a better state than you found them.
<h4 class="jobSectionHeader">
Why join JetBrains?</h4>
<ul><li>Strong base salary. We offer competitive pay that reflects your skills and experience.</li>
<li>Flexible work schedule. Enjoy the freedom to work from home or from the office.</li>
<li>Extra time off. More days to relax, recharge, and do the things you love.</li>
<li>Learning and development opportunities. Access to conferences, courses, and language classes.</li>
<li>Relocation support. Assistance to help make your move as smooth and stress-free as possible.</li>
<li>Free meals and snacks. Lunch and refreshments provided to keep you fueled.</li>
<li>Health and wellness. On-site gyms or sports club stipends.</li>
<li>Internal events. Company-wide celebrations and team gatherings.</li>
</ul>
<ul><li>Some benefits may vary depending on location.</li></ul>

We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That&rsquo;s why we do our best to create an open and inclusive workplace &ndash; one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
 
 
If this sounds like you, we&rsquo;d love to hear from you.

#LI-HYBRID 
#LI-YY1</div><div>
We are an equal opportunity employer 
 
We know great ideas can come from anyone, anywhere. That&rsquo;s why we do our best to create an open and inclusive workplace &ndash; one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.

We process the data provided in your job application in accordance with the Recruitment Privacy Policy.</div></div>

TeamCity Customer Success Engineer (Post-sales)

Lakera

<div>Lakera is seeking a Solutions Engineer to accelerate sales velocity, increase customer success and shape the product experience as we scale. In this customer-facing role, you&rsquo;ll be the primary technical point of contact through the sales process and a resource for customer success. You&rsquo;ll translate customer needs into solutions, architecting with Lakera&rsquo;s AI Defense Plane to help enterprises secure their AI stacks and unlock cutting-edge use cases.<div></div> 
You&rsquo;ll work closely with Sales, Customer Success, Product, and Engineering to ensure Lakera delivers on its mission. With your blend of technical expertise, communication skills, and customer empathy, you&rsquo;ll be at the forefront of AI security innovation.<div></div> 
About Lakera
Lakera, a Check Point company, is on a mission to ensure AI does what we want it to do. We are heading towards a future where AI agents run our businesses and personal lives. Here at Lakera, we're not just dreaming about the future; we're building the security foundation for it. We empower security teams and builders so that their businesses can adopt AI technologies and unleash the next phase of intelligent computing.<div></div> 
We work with Fortune 500 companies, startups, and foundation model providers to protect them and their users from adversarial misalignment. We are also the company behind Gandalf, the world&rsquo;s most popular AI security game
We move fast and work with urgency. We act as one team but expect everyone to take substantial ownership and accountability. We prioritize transparency at every level and are committed to always raising the bar in everything we do. We promote diversity of thought as we believe that creates the best outcomes.
What You&rsquo;ll Do:<ul><li>
Act as the primary technical point of contact for prospects evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera&rsquo;s platform.</li><li>
Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.</li><li>
Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.</li><li>
Support product configuration and deliver minor technical changes required for prospect and customer implementations.</li><li>
Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.</li><li>
Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.</li></ul><div></div> 
What You&rsquo;ll Bring:<ul><li>
5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.</li><li>
A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.</li><li>
Proficiency coding in the Python and Javascript ecosystems.</li><li>
A track record of enabling large scale implementations in at least one of the hyperscalers (AWS,GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.</li><li>
An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.</li><li>
Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues..</li><li>
A track record of working directly with customers of varying sizes, including large enterprises.</li><li>
An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.</li><li>
A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.</li><li>
Comfortable in a small and fast moving environment.</li></ul><div></div> 
Location: Amsterdam
Logistics: Hybrid. We&rsquo;re excited about candidates who want to contribute to our in-office culture.
Deadline to apply: None. Applications will be reviewed on a rolling basis.
Compensation and Benefits: Our total compensation package is a blend of salary, equity and benefits.
We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates.
<h3 class="jobSectionHeader">Let's stay connected! Follow us on LinkedIn, Twitter &amp; Instagram to learn more about what is happening at Lakera.</h3><h3 class="jobSectionHeader">
Join us on Momentum, the slack community for AI Safety and Security everything.</h3><h3 class="jobSectionHeader">
To remove your information from our recruitment database, please email privacy@lakera.ai.</h3></div>

Solutions Engineer (Amsterdam)

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the Enterprise, Industries, and Commercial sectors. This position plays a crucial role in driving ServiceNow&rsquo;s long-term value by accelerating customers&rsquo; journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
As a trusted advisor, you&rsquo;ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow&rsquo;s teams and strategic partners.
What You Get to Do in This Role:<ul><li>
Drive Post-Sales Success: Own and lead the customer&rsquo;s post-sales transformation, aligning ServiceNow&rsquo;s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes.</li><li>
Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success.</li><li>
Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.</li><li>
Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs&mdash;adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities.</li><li>
Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success.</li><li>
Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team.</li><li>
Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized</li></ul> 
Qualifications 
Ideal Candidate:
We are seeking a highly experienced professional with a strong background in enterprise-level SaaS transformation and strategic advisory to guide our customers in their digital transformation journey. The ideal candidate will have deep expertise in technology-enabled business transformations, coupled with a proven ability to advise at the executive level.
Key Requirements:<ul><li>
AI Integration &amp; Thought Leadership: Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li>
Enterprise SaaS Transformation &amp; Strategic Advisory: Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li>
C-Level Presence &amp; Relationship Management: Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world&rsquo;s largest enterprises..</li><li>
Leadership Expertise: A minimum of 10+ years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li>
Strategic Account Management: Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li>
Business Acumen &amp; Problem-Solving: Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li>
Cross-Functional Leadership: Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li>
Adaptability &amp; Change Management: Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li>
Operational &amp; Execution Excellence: Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li>
Collaboration &amp; Communication: Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li>
Customer-Centric Mindset: Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li><li>
Fluency in Dutch &amp; English are essential</li></ul>
This role is ideal for a seasoned strategic advisor who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Customer Success Executive

<div><div>Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google's Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!</div> 


Summary

As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in The Netherlands , you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you'll do
<ul>
<li>Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.</li>
<li>Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.</li>
<li>Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.</li>
<li>Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.</li>
<li>Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.</li>
<li>Measure customers' achievement of these key performance indicators and report those both internally and externally.</li>
<li>Identify and address technical issues to ensure high levels of customer satisfaction.</li>
<li>Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.</li>
<li>Advocate for customer needs across various departments (product management, support, ...).</li>
<li>Offer insights regarding the availability of new features in Wiz.</li>
<li>Program manage account escalations effectively.</li>
<li>Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.</li>
<li>Assist in identifying opportunities for expanding Wiz usage across the customer's organization.</li>
<li>Maintain up-to-date functional and technical knowledge of the Wiz platform.</li>
<li>Continuously monitor news related to new &amp; emerging cloud security threats.</li>
<li>Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)</li>
</ul>
What you'll bring
<ul>
<li>3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.</li>
<li>Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.</li>
<li>Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.</li>
<li>Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.</li>
<li>Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.</li>
<li>Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.</li>
<li>B.S. in Computer Science, Engineering, or similar field, or equivalent experience.</li></ul><div> 
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.</div></div>

Technical Account Manager

Sentry

<div>
 
 About Sentry
 
 
 
 Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
 
 
 Trusted by 200,000+ organizations, Sentry is today&rsquo;s application monitoring standard and our team is building its AI-native future.
 
 
 
 About The Role
 
 
 
 The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time. Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle.
 
 
 
 Responsibilities
 
 
 
 Solutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring:
 
 
 <ul>
 <li>
 Developers can effectively identify and resolve slowdowns and errors in their applications
 </li>
 <li>
 Development teams increase developer productivity and customer satisfaction
 </li>
 <li>
 Customers move from initial install to seamless, org-wide adoption across all their dev teams
 </li>
 <li>
 Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion
 
 
 </li>
 </ul>
 You'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one.
 
 
 Please note that this is a 12 month fixed-term contract.
 
 
 
 In this role you will
 
 
 
 <ul>
 <li>
 Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
 </li>
 <li>
 Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments
 </li>
 <li>
 Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges
 </li>
 <li>
 Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
 </li>
 <li>
 Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA
 
 
 </li>
 </ul>
 
 You&rsquo;ll love this job if you
 
 
 
 <ul>
 <li>
 Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders
 </li>
 <li>
 Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA
 </li>
 <li>
 Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use
 </li>
 <li>
 Are results-driven. You move fast, follow through, and care about outcomes, not just activity
 </li>
 <li>
 Are passionate about developer tools, open-source, and the software development lifecycle
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work
 </li>
 <li>
 Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
 </li>
 <li>
 Strong understanding of the software development and release lifecycle. You know where developers feel the most pain
 </li>
 <li>
 Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring
 </li>
 <li>
 Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership
 </li>
 <li>
 Fluency in English required; additional European languages a plus
 
 
 </li>
 </ul>
 
 
 This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow.
 
 
 
 
 The base salary range that Sentry reasonably expects to pay for this position is &euro;98,000 to &euro;130,000 + a 85/15 variable. A successful candidate&rsquo;s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate&rsquo;s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry&rsquo;s employee benefit plans/programs applicable to the candidate&rsquo;s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company&rsquo;s benefit plans/programs.
 
 
 
 Equal Opportunity at Sentry
 
 
 
 Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
 
 
 If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
 
 
 Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.
</div>

Solutions Engineer

Zscaler

<div><div>About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate&mdash;we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.</div><h3 class="jobSectionHeader">
About the Role</h3>

The AI revolution is here, and enterprises are racing to adopt GenAI - but they cannot deploy what they cannot secure. Zscaler is seeking an experienced Principal AI Security Specialist to bridge the gap between cutting-edge AI innovation and robust enterprise security.

In this highly strategic, field-facing role, you will combine the elite consultative strengths of a Solutions Engineer with deep expertise in LLMs, RAG architectures, and data protection. As our premier technical authority, you will partner with Fortune 500 executives and architects, serving as a trusted advisor to help them confidently unlock the power of AI without compromising their data or infrastructure. If you are a builder, an educator, and a master storyteller who thrives in a fast-evolving market, this is your chance to lead the industry's most critical conversation.
<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Architect the AI Technical Strategy: Partner with enterprise account teams to own and execute the technical sales strategy, driving complex, high-value AI security opportunities from discovery to close.</li>
<li>Deliver Compelling, High-Impact Demos &amp; POVs: Configure and present tailored, outcome-driven demonstrations of Zscaler's AI security platform that resonate with both deep-tech practitioners and C-level executives. When needed, take customers through successful demos and POVs to validate Zscaler's ability to securely enable enterprise AI.
</li><li>Serve as a Subject Matter Expert: Act as the field authority on modern AI patterns (such as RAG, agents, and prompt workflows), advising clients on how to prevent sensitive data exposure and unsanctioned AI usage.</li>
<li>Scale the Field Motion: Collaborate with Product and Engineering to inject real-world customer feedback into the product roadmap, while building reusable demo assets and enablement playbooks to upscale our global sales force.</li>
<li>Enable Those Around You: Develop reusable demos, technical assets, competitive positioning, and enablement content to help scale Zscaler's AI field motion while sharing best practices and training with enterprise account teams</li>
</ul>
Who You Are (Success Profile)
<ul>
<li>You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</li>
<li>You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution.</li>
<li>You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback&mdash;knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</li>
<li>You are customer-obsessed. You build deep empathy for the customer&mdash;both internal and external&mdash;and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.</li>
<li>You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.</li>
</ul><h3 class="jobSectionHeader">What We're Looking For</h3>
<ul><li>Deep Fluency in AI/GenAI: Strong foundational knowledge of Large Language Models (LLMs), retrieval-augmented generation (RAG), MCP (Model Context Protocol) orchestration patterns, and the inherent security risks associated with them.</li>
<li>10+ Years of Solutions Engineering Mastery: A proven track record in a customer-facing technical role (Sales Engineering, Solutions Architecture, or Technical Advisory) navigating complex, enterprise-level sales cycles.</li>
<li>Enterprise Security Foundations: Solid grasp of cybersecurity principles, including Zero Trust architecture, data loss prevention (DLP), cloud-native security platforms, and API integrations.</li>
<li>Elite Executive Communication: Exceptional presentation and storytelling skills, with a demonstrated ability to seamlessly translate complex AI architectures into tangible business value and security outcomes.</li>
<li>Collaborate and Co-elevate: Successfully work cross-functionally with Sales, Solutions Engineering, Product, Engineering, Marketing, and other go-to-market teams in a hyper-growth, rapidly evolving market.</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Hands-on AI Prototyping: Interacting with LLM APIs, scripting, creating agentic automation routines, and building lightweight AI applications.</li>
<li>Advanced AI Risk Expertise: Direct experience helping enterprises deploy production AI technologies while navigating data leakage, model governance, compliance frameworks, and shadow AI usage.</li>
<li>Scale &amp; Enablement Focus: A history of creating high-impact field assets, technical workshops, and competitive positioning content that helps broader go-to-market teams win.</li>
</ul>
#LI-MM8

#LI-REMOTE<div>
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
<div>
<ul><li>Various health plans</li>
<li>Time off plans for vacation and sick time</li>
<li>Parental leave options</li>
<li>Retirement options</li>
<li>Education reimbursement</li>
<li>In-office perks, and more!</li>
</ul>
<div>Learn more about Zscaler's hybrid working model and benefits here.
</div>
</div>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</div></div>

Principal AI Security Specialist, BeNeLux & Nordics

JOBYLON AB

Wil jij elke dag recruiters en HR-teams verder helpen, en tegelijk groeien in de wereld van tech? Dan is dit jouw kans!
 
Jobylon is een ATS (Applicant Tracking System) waarmee bedrijven slimmer kunnen werven. We groeien hard in de BeNeLux en zoeken iemand die onze klanten met plezier helpt het meeste uit ons platform te halen. Jij bent het eerste gezicht dat ze zien, en dat vinden wij een belangrijke rol.
 
Ben jij iemand die helder communiceert, rustig blijft als het even tegenzit en graag problemen oplost? Dan horen we graag van je.
 
Over de functie
 
Je werkt in ons Customer Support team, een groep mensen die er echt voor gaat als een klant hulp nodig heeft. Jij helpt klanten via chat en soms via de telefoon, snel en vriendelijk. Je beantwoordt vragen over het platform en zorgt ervoor dat mensen weer verder kunnen.
 
Naast het klantcontact ondersteun je ook je collega's van het Customer Success team met administratieve (technische) taken rondom klantaccounts.
 
Wil je op termijn doorgroeien naar Customer Success Manager? Dat kan! We kijken veel meer naar wie jij bent dan naar je cv.
 
Dit ga je doen
 
Klanten helpen via chat en af en toe telefonisch, altijd vriendelijk en to the point.
 Vragen over het platform snel en duidelijk beantwoorden.
 Je collega's van Customer Success ondersteunen bij hun administratie.
 Terugkerende vragen bijhouden en doorgeven zodat we het product steeds beter kunnen maken.
 Je kennis van ons platform op peil houden zodat je de meeste vragen zelf kunt beantwoorden.
 Wagner Barretto
 Lead Engineer
 "As an engineer, you get the chance to work close to the business and participate in project decisions. This makes our work feel more impactful on the business and our customers."
 Martin Linder
 CFO
 "We are on an incredible journey and we have just started scratching the tip of the iceberg in terms of growth. If you want to be a part of building a function, this is really the place for you."
 Elina Bergström
 VP Customer Success
 "Everyone at Jobylon is different, and that’s exactly what makes us work so well together. We always have each other’s backs and push one another to do things we didn’t think we could."
 Demet Sharif
 Customer Success Manager, Benelux
 "Working as a Customer Success Manager means no two days are the same. You get close to customers’ businesses, build genuine partnerships, and help teams modernize how they hire."
 
Dit past bij jou
 
Je hebt al eens in de klantenservice gewerkt en je voelt je op je gemak in contact met klanten, zeker via de chat.
 Je past je makkelijk aan verschillende klanttypen aan en blijft altijd scherp op de kwaliteit van je communicatie.
 Je wacht niet af maar pakt dingen zelf op.
 Je vindt het leuk om technische vraagstukken te ontrafelen en ziet kansen waar anderen problemen zien.
 Je spreekt en schrijft vloeiend Nederlands en Engels.
 
Wat jij krijgt
 
Een fijne werkplek waar mensen echt op de eerste plaats komen.
 Een rol binnen een groeiend bedrijf waar jouw bijdrage telt.
 Elke jaar een gezamenlijke teamreis, de J-cation.
 Goede arbeidsvoorwaarden.
 Ruimte om internationaal door te groeien.
 Klanten die je kent, van kleine bedrijven tot grote merken.
 
A People First culture!
 
Be part of building and scaling a company
 
J-cation - yearly trip with the whole team
 
Amazing benefits and perks
 
International career possibilities
 
Work with inspiring and recognisable brands
 
Jobylon biedt moderne recruitmentsoftware (SaaS) voor organisaties die eenvoudig aantrekkelijke vacatures willen creëren, delen en beheren, terwijl ze kandidaten overzichtelijk door het wervingsproces begeleiden.
 
De recruitmentmarkt is lange tijd nauwelijks veranderd, terwijl de behoefte aan gebruiksvriendelijke en efficiënte software steeds groter werd.
 
Vandaag de dag werken we samen met bijna 1.000 werkgevers in meer dan 80 landen, waaronder toonaangevende organisaties zoals Varner, Capgemini, Skanska en McDonald's.
 
De recruitmentwereld ontwikkelt zich razendsnel. AI, automatisering en steeds hogere verwachtingen van kandidaten en hiring managers veranderen de manier waarop organisaties talent aantrekken. Recruitment is niet langer alleen een operationeel proces, maar een strategisch voordeel voor organisaties die het juiste talent willen aantrekken, betrekken en behouden.
 
Onze missie is helder: wij bouwen technologie waarmee organisaties recruitment kunnen omzetten in een concurrentievoordeel. Daarbij combineren we bewezen expertise met een eenvoudige, strategische en mensgerichte aanpak van werving en selectie.
 
Onze visie: recruitment waar mensen zich thuis voelen.
 
GROWTH
 We embrace GROWTH - as individuals, as a team, and as a business. We strive to learn continuously, think big, never settle — and be number one.
 
RESPECT
 We lead with RESPECT - for our mission, our customers and each other. We take ownership and hold ourselves to a higher standard in everything we do.
 
IMPACT
 We show up to make an IMPACT - to win together by making every role matter, every contribution count, and celebrating outcomes over output.
 
THRIVE
 We create space to THRIVE - to feel happy and build meaningful moments together. Because when we thrive, we drive things forward.
 
Elina Bergström | Contact Person
 
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Jobylon
 
Amsterdam | Hybrid
 Visit website

Customer Success Support

Explore 175+ Teamcity customer success engineer post sales in Amsterdam this July. Find roles across top companies and apply now to boost your career.