technical account manager

<div><div><p>Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google's Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.</p>
<p>
Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!</p></div><br>
<p></p>
<p><b>
Summary</b></p>
<p>
As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.</p>
<p><b>
Ideally based in The Netherlands ,</b> you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.</p>
<p>
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.</p>
<p>
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.</p>
<p><b>
What you'll do</b></p>
<ul>
<li>Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.</li>
<li>Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.</li>
<li>Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.</li>
<li>Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.</li>
<li>Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.</li>
<li>Measure customers' achievement of these key performance indicators and report those both internally and externally.</li>
<li>Identify and address technical issues to ensure high levels of customer satisfaction.</li>
<li>Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.</li>
<li>Advocate for customer needs across various departments (product management, support, ...).</li>
<li>Offer insights regarding the availability of new features in Wiz.</li>
<li>Program manage account escalations effectively.</li>
<li>Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.</li>
<li>Assist in identifying opportunities for expanding Wiz usage across the customer's organization.</li>
<li>Maintain up-to-date functional and technical knowledge of the Wiz platform.</li>
<li>Continuously monitor news related to new &amp; emerging cloud security threats.</li>
<li>Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)</li>
</ul>
<p><b>What you'll bring</b></p>
<ul>
<li>3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.</li>
<li>Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.</li>
<li>Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.</li>
<li>Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.</li>
<li>Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.</li>
<li>Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.</li>
<li>B.S. in Computer Science, Engineering, or similar field, or equivalent experience.</li></ul><p></p><div><p><i><br>
Applicants must have the legal right to work in the country where the position is based, </i><i>without the need for</i><i> </i><i>visa </i><i>sponsorship.</i><i> </i><i>This</i><i> role does not offer</i><i> </i><i>visa</i><i> </i><i>sponsorship</i><i>.</i></p>
<p>
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.</p>
<p>
By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.</p></div></div>

Technical Account Manager

adMarketplace

<div><h5 class="jobSectionHeader"><b>Who We Are</b></h5><p>
adMarketplace is the largest global marketplace for Native Search advertising. For over 25 years, we&rsquo;ve connected brands with consumers at the moment they express commercial intent beyond legacy search engines.<br>
<br>
Today, our Native Search solutions are exclusively integrated across next-generation platforms where discovery happens, including web browsers, Buy Now Pay Later apps, and AI chat surfaces. Powered by vector search technology, our platform delivers relevant text and product ads that match consumers with the brands, products, and offers they&rsquo;re actively seeking.<br>
<br>
Our award-winning culture is grounded in the principles of Curiosity, Collaboration, Creative Conflict, Commitment, and Competitiveness &ndash; our 5Cs. These values drive us to turn complexity into clarity and create measurable value for consumers, advertisers, and publishers alike.</p><h5 class="jobSectionHeader"><b>
The Role</b></h5><p>
As a Technical Account Manager at adMarketplace, you will consistently deliver seamless, high-performing publisher integrations and serve as the trusted technical partner for assigned accounts &mdash; driving monetization outcomes, integration quality, and publisher satisfaction.</p><p><b>
What You&rsquo;ll Do:</b></p><ul><li><p>
Serve as the primary technical point of contact and trusted advisor for assigned publisher accounts, owning the post-sales technical relationship and ensuring alignment between publisher objectives, technical requirements, and product roadmaps.</p></li><li><p>
Lead end-to-end integrations from discovery and requirements gathering through implementation, launch, optimization, upgrades, and migrations.</p></li><li><p>
Define and validate endpoint logic, placement configurations, reporting and data requirements, and overall launch readiness.</p></li><li><p>
Partner cross-functionally with Solutions Engineering, Business Development, Product, Engineering, Analytics, and Operations teams to architect, launch, and support scalable publisher solutions.</p></li><li><p>
Own technical operations for assigned accounts, including QA, integration audits, endpoint reviews, compliance checks, and post-launch validation at key milestones.</p></li><li><p>
Monitor integration health, traffic quality, reporting accuracy, and performance, proactively identifying opportunities to improve monetization, operational efficiency, and implementation quality.</p></li><li><p>
Lead technical troubleshooting and escalations, coordinating cross-functional resolution efforts and serving as the technical owner during high-priority incidents impacting publisher performance or revenue.</p></li><li><p>
Configure, maintain, and optimize publisher reporting solutions; investigate data discrepancies; leverage SQL and analytics to validate integrations, identify trends, and deliver actionable recommendations.</p></li><li><p>
Develop and maintain integration documentation, implementation guides, and best practices, and clearly communicate complex technical concepts to both technical and non-technical stakeholders.</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
3+ years of experience in Technical Account Management, Solutions Engineering, Integration Consulting, Customer Success Engineering, Ad Operations, or a similar client-facing technical role within digital advertising or ad tech.</p></li><li><p>
Strong understanding of APIs, databases, system architecture, and web technologies.</p></li><li><p>
Experience managing technical integrations and supporting external customers or partners.</p></li><li><p>
Proficiency with SQL and data analysis.</p></li><li><p>
Working knowledge of JavaScript, HTML, JSON, and XML.</p></li><li><p>
Strong troubleshooting and problem-solving skills with the ability to independently investigate complex issues.</p></li><li><p>
Excellent written, verbal, and presentation skills.</p></li><li><p>
Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.</p></li><li><p>
Strong attention to detail and commitment to delivering high-quality outcomes.</p></li><li><p>
Self-starter with a strong sense of ownership and accountability.</p></li></ul><p>
Compensation Range: $105,000 - $125,000 + bonus</p></div><p></p>

Megaport

<div><div><b>About Megaport</b></div>
<div>We&rsquo;re not your typical tech company &ndash; and we don&rsquo;t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We&rsquo;re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.</div>
<div></div>
<div><b>Our Team Culture</b></div>
<div>We&rsquo;re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here &ndash; collaboration beats hierarchy, curiosity fuels our growth, and everyone&rsquo;s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.</div>
<div></div>
<div>We&rsquo;re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don&rsquo;t meet every requirement? That&rsquo;s okay. If you&rsquo;re excited about this role, we encourage you to apply.</div><div></div><div><b><br>
The Role</b></div>
<div>We are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join our global team. In this role, you will act as a strategic technical advisor to a set of key enterprise customers and partners, ensuring their success with Megaport's services. This is a post-sales overlay role, focused on customer support and enablement, technical relationship management, and long-term value delivery.As part of the Premium Support business function, you'll manage and support customers who have adopted our premium tier service offering. You'll be the primary point of contact for these customers, providing a high-touch experience that includes:
<ul><li>Delivering enhanced support during incident response, assisting with prioritisation and escalations with internal teams and coordination with third-party/cloud providers.</li>
<li>Proactive engagement offering technical consulting and advisory services, conducting regular network performance reviews, and guiding customers on current and future use of Megaport's services.</li>
</ul>This role also has a significant focus on enabling System Integrators (SIs) and Value-Added Resellers (VARs). You'll collaborate closely with network and cybersecurity integrators and ecosystem vendors to drive adoption of Megaport's platform and services through third-party channels.</div>
<h3 class="jobSectionHeader"><b>What You&rsquo;ll Be Doing</b></h3><div>
<p><b>
Premium Support</b></p>
<ul>
<li><p>Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering.</p>
</li>
<li><p>Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution.</p>
</li>
<li><p>Deliver regular technical health checks, roadmap sessions, and executive business reviews.</p>
</li>
<li><p>Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering).</p>
</li>
<li><p>Monitor account health and usage to identify growth and retention opportunities.</p>
</li>
<li><p>Contribute to the evolution of the Premium Support offering and TAM delivery model globally.</p>
</li>
</ul><p><b>Partner Enablement (SIs &amp; VARs)</b></p>
<ul>
<li><p>Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region.</p>
</li>
<li><p>Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively.</p>
</li>
<li><p>Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices.</p>
</li>
<li><p>Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport&rsquo;s value proposition.</p>
</li>
<li><p>Collaborate with SIs and VARs to support co-selling opportunities.</p>
</li>
<li><p>Keep partners up to date with the latest Megaport service offerings and solution capabilities.</p>
</li>
<li><p>Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What We're Looking For</b></h3><div>
<ul><li>5+ years in a customer-facing technical role (TAM, Solutions Architect, Pre/Post Sales Engineer, or similar).</li>
<li>Deep understanding of enterprise networking, cloud connectivity, SD-WAN, and related infrastructure services.</li>
<li>Previous experience working in or supporting System Integrators, VARs, vendors, and indirect partner ecosystems is highly desired.</li>
<li>Strong presentation skills and delivery of product demonstrations.</li>
<li>Comfortable leading conversations from executive briefings to technical deep dives across engineering, sales, and operations teams.</li>
<li>Experience in designing or deploying cloud/virtualisation networking solutions in enterprise customer environments is required.</li>
<li>Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies.</li>
<li>Excellent project coordination, prioritisation, and stakeholder management skills.</li>
<li>Familiarity with Lv1-3 support desk processes and managed service environments.</li>
<li>Hands-on experience with IaC practices, Terraform, and API integrations is a plus.</li>
<li>Self-starter with a collaborative mindset and ability to thrive in a fast-paced, global environment.</li>
</ul></div><h3 class="jobSectionHeader"><b>What We Offer</b></h3><ul>
<li>Flexible working environment &ndash; a remote-first culture with coworking options available.</li>
<li>Generous leave plans &ndash; including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.</li>
<li>Health and wellness support &ndash; through a wellness allowance and employee wellbeing initiatives.</li>
<li>Comprehensive learning support &ndash; generous study and training allowance plus 5 days of paid study leave</li>
<li>Creative, modern workspaces &ndash; designed to inspire when you're not working remotely</li>
<li>Motivated, inclusive team &ndash; work alongside industry experts and fresh talent</li>
<li>Recognition programs &ndash; celebrate achievements with our <i>Legend</i> and <i>Kudos</i> awards</li>
</ul><div>#LI-DNI</div><div></div><div><br>
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com</div>
<div></div>
<div><b>NOTE: </b><b><i>All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under &quot;@megaportau.com&quot;.
</i></b></div>
<div></div><div><i>All applications will be treated in confidence.</i></div>
<div><i>Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you&rsquo;re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Pacific Office Automation

<div><p><b>Technical Account Manager &ndash; Managed IT</b></p>
<ul><li><b>Location:</b> Medford, OR (On-site)</li>
<li><b>Compensation:</b> $60,000 &ndash; $100,000 DOE</li>
</ul>
<p><b>Job Description</b></p>
<p>Pacific Office Automation&rsquo;s Technical Account Managers (TAMs) are responsible for managing an assigned portfolio of clients and serving as both a technical and consultative resource within our Managed IT Services division. TAMs work closely with internal teams&mdash;Sales Engineers, Helpdesk, Onboarding, and Project Delivery&mdash;to ensure clients effectively leverage, maintain, and evolve their IT environments.</p>
<p>Our TAMs act as trusted advisors, aligning technology with business goals, driving IT strategy, and ensuring high levels of client satisfaction through proactive communication, planning, and relationship management.</p>
<p><b>Skills, Knowledge, and Expertise</b></p>
<p>Our ideal candidate demonstrates a high level of emotional intelligence (EQ) and professional maturity, enabling them to build and maintain strong client relationships. They are adept at strategic thinking, guiding business leaders through complex IT decisions, and reframing challenges into actionable solutions.</p>
<p>The right individual is confident presenting to executives, skilled in IT strategy development, and capable of bridging the gap between technical requirements and business outcomes.</p>
<p><b>Qualifications Required</b></p>
<ul><li><p>5+ years of experience in one or more of the following roles: Technical Account Management, vCIO, IT Director, or Senior IT Consultant</p>
</li><li><p>Proven experience with IT budgeting, strategic planning, and technology roadmap development</p>
</li><li><p>Experience presenting to C-level executives and conducting Technical Business Reviews (TBRs)</p>
</li><li><p>Strong understanding of ROI analysis and cost-benefit justification for IT investments</p>
</li><li><p>Ability to translate complex technical concepts into business language</p>
</li><li><p>Deep knowledge of cloud and infrastructure technologies, including modern network, security, and collaboration platforms</p>
</li><li><p>Strong aptitude for customer service and client retention</p>
</li><li><p>Excellent verbal, written, and analytical communication skills</p>
</li><li><p>Highly organized with the ability to manage multiple priorities effectively</p>
</li><li><p>Ability to remain composed and focused under pressure while managing client escalations</p>
</li><li><p>Collaborative mindset with the ability to work cross-functionally with technical and non-technical teams</p>
</li></ul><p><b>Qualifications Preferred</b></p>
<ul><li><p>Bachelor&rsquo;s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience)</p>
</li><li><p>MSP experience strongly preferred</p>
</li><li><p>Familiarity with governance, risk, and compliance (GRC) frameworks such as HIPAA, PCI, or CMMC</p>
</li><li><p>Working knowledge of CIS Controls, NIST, or other cybersecurity frameworks</p>
</li><li><p>Relevant technical certifications such as Security+, Network+, or Cloud credentials (Azure, Microsoft 365)</p>
</li></ul><p><b>You will be working with the following technologies on a daily basis:</b></p>
<ul><li><p>Microsoft Windows and macOS environments</p>
</li><li><p>Microsoft Windows Server / Active Directory</p>
</li><li><p>Microsoft 365 / Azure / Google Workspace</p>
</li><li><p>Microsoft SQL / Exchange Online</p>
</li><li><p>WatchGuard, SonicWall, Cisco, or similar firewall platforms</p>
</li><li><p>Remote Access: VPN, RDS</p>
</li><li><p>Virtualization: VMware, Microsoft Hyper-V</p>
</li><li><p>Wireless: Aruba, WatchGuard, Meraki</p>
</li><li><p>Endpoint Security, EDR, and Cloud Backup solutions, SIEM</p>
</li></ul><p></p><p><b>Benefits</b></p>
<ul><li><p>Medical, Dental, Vision, and Life Insurance</p>
</li><li><p>401(k) with company match</p>
</li><li><p>Paid Time Off (Vacation, Sick Leave, Holidays)</p>
</li><li><p>Monthly Car Allowance</p>
</li><li><p>FSA/HSA Programs</p>
</li><li><p>Company events, recognition trips, and a collaborative team environment</p>
</li></ul><p></p><p><b>Our Commitment to Diversity and Inclusion</b></p>
<p>Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees&rsquo; differences because we know that diversity makes us stronger.</p>
<p><b>Pacific Office Automation</b> is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over forty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, &amp; TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.</p>
<p>At <b>Pacific Office Automation</b>, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.</p>
<p></p><p>#INDSP</p>
<p>#LI-Onsite</p></div>

IT Technical Account Manager

Cisco

Meet the team
<br><br>
Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights.
<br>​
<br><br>
Your impact
<br><br>
As a Customer Success Platform or Security Area Technical Account Manager (TAM), you will deliver strategic solutions to ensure every customer engagement achieves maximum business impact. You will serve as a trusted Splunk expert, guiding account teams and customers to optimize their use of the Splunk Platform for enhanced operational resilience.
<br><br>
What you will do
<br><br>
<ul>
<li>Provide strategic, case-based technical consulting and delivery (up to 90 days) for Splunk Enterprise/Cloud, Enterprise Security, UBA/UEBA, and SOAR to improve customer platform adoption.</li>
<li>Partner with Sales and Customer Success teams to drive customer value realization through effective onboarding, enablement, and comprehensive health reviews.</li>
<li>Audit platform usage, data models, and dashboards to remediate identified issues and optimize overall account health.</li>
<li>Plan and develop detections and analytics for security use case activation to close MITRE ATT coverage gaps and strengthen security postures.</li>
<li>Scope the level of effort and develop technical action plans to resolve complex technical situations based on thorough assessments.</li>
<li>Engage proactively with Technical Success Engineers, Solution Engineers, and Architects to review account health and identify data management opportunities.</li>
<li>Deliver customer onboarding and enablement-based workshops to ensure users achieve critical success milestones.</li>
<li>Gain alignment with account team members and customer decision-makers to demonstrate the tangible business value of proposed technical solutions.</li>
<li>Contribute to practice key performance indicators by driving process improvements, developing collateral, and implementing new tools.</li>
<li>Empower customers with high-quality architectural guidance, ensuring their enterprise-level implementations are successful and scalable.</li>
</ul>
Minimum qualifications
<br><br>
<ul>
<li>Professional experience administering, configuring, and maintaining Splunk Core (Enterprise or Cloud) and/or Enterprise Security (ES) platforms, including integrating and normalizing data from diverse sources.</li>
<li>Professional experience designing Splunk architecture, implementing data onboarding, and deploying Splunk Core and/or ES product features.</li>
<li>Professional experience writing Search Processing Language (SPL), including the ability to develop and optimize correlation and risk-based alerting rules.</li>
<li>Professional experience working in technical consulting, systems architecture, or big-data analytics roles.</li>
</ul>
Preferred qualifications
<br><br>
<ul>
<li>Proficiency with scripting languages (such as Bash) and application development (Java, Python, or .NET).</li>
<li>Hands-on experience delivering Splunk Cloud implementations and cloud migration projects.</li>
<li>Active Splunk Consultant and Splunk Cloud Administration Certifications.</li>
<li>Industry-standard security certifications such as GIAC, CISSP, OSCP, or equivalent.</li>
<li>Understanding of enterprise architecture across on-premise and Cloud environments (AWS, Azure, GCP).</li>
<li>Solid foundation in cybersecurity frameworks, including NIST CSF, CIS, HIPAA, and PCI DSS.</li>
<li>Expertise in additional security products and applications, such as UBA/UEBA and SOAR.</li>
<li>Experience with Splunk Data Management solutions, including Edge Processor, Ingest Processor, DDAA, and Federated Search.</li>
<li>Strong collaborative skills to effectively partner with cross-functional teams and customer stakeholders.</li>
</ul>
Why Cisco?
<br><br>
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
<br>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
<br>We are Cisco, and our power starts with you.

Splunk Technical Account Manager - UAE

Axon

<div><div><h4 class="jobSectionHeader"><b>Join Axon and be a Force for Good.</b></h4>
<p>
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br>
<br>
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h2 class="jobSectionHeader"><b>
Your Impact</b></h2>
<p>
As a Technical Account Manager at Axon, you're not working a ticket queue &mdash; you're embedded inside law enforcement agencies as the person they trust most. You own the relationship, you own the deployments, and you own the outcome. When something's escalating, you're on it. When adoption is stalling, you fix it. When a customer needs someone inside Axon advocating for their priorities, that's you. The role sits at the intersection of technical depth and genuine customer trust &mdash; and you'll operate largely independently, with real accountability and real visibility. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.</p>
<h2 class="jobSectionHeader"><b>
What You'll Do</b></h2>
<p>
Location: Must be based within an hour of an Axon Hub Location (Scottsdale - HQ) with 80% travel to agency locations in the US<br>
Reports To: Manager of Technical Account Management Services</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Technical Delivery &amp; Support</b></h3>
<ul><li>Serve as the primary technical point of contact for assigned agencies</li>
<li>Diagnose and resolve complex technical issues across Axon's software and integrated solutions</li>
<li>Lead technical troubleshooting efforts and coordinate root-cause analysis across Product, Engineering, Support, and Services teams</li>
<li>Manage escalations and ensure timely resolution of customer-impacting issues</li>
<li>Maintain strong understanding of Axon's hardware, software, cloud, and integrated technology ecosystem</li>
</ul><h3 class="jobSectionHeader"><b>Deployment &amp; Adoption</b></h3>
<ul><li>Partner with deployment teams to design, configure, test, and implement Axon solutions</li>
<li>Support successful onboarding and transition to steady-state operations</li>
<li>Help customers adopt new capabilities and incorporate technology into existing workflows</li>
<li>Identify barriers to adoption and recommend best practices to improve utilization</li>
<li>Support customers through operational and technology changes associated with new deployments</li>
</ul><h3 class="jobSectionHeader"><b>Customer Partnership</b></h3>
<ul><li>Build trusted relationships with technical and operational stakeholders within assigned agencies</li>
<li>Serve as an advocate for customer needs and priorities within Axon</li>
<li>Conduct regular customer reviews focused on technical health, adoption, and operational success</li>
<li>Provide guidance on product capabilities, integrations, and recommended usage patterns</li>
<li>Help customers understand how technology supports their operational objectives</li>
</ul><h3 class="jobSectionHeader"><b>Workflow &amp; Operational Improvement</b></h3>
<ul><li>Develop an understanding of customer workflows and operational environments</li>
<li>Identify opportunities to improve efficiency, product utilization, and operational effectiveness</li>
<li>Support customer adoption of AI-powered capabilities across the Axon ecosystem</li>
<li>Capture recurring workflow challenges and customer feedback to improve future deployments and customer experiences</li>
<li>Contribute insights that help Product and Engineering teams better understand customer needs</li>
</ul><h3 class="jobSectionHeader"><b>Data, Reporting &amp; Analytics</b></h3>
<ul><li>Utilize tools such as Power BI, SQL, dashboards, and reporting platforms to support customer insights and operational decision-making</li>
<li>Assist customers with data integrations, reporting requirements, and workflow visibility</li>
<li>Monitor customer health indicators, adoption metrics, and technical performance trends</li>
<li>Use data to identify opportunities for improvement and proactive customer engagement</li>
</ul><h3 class="jobSectionHeader"><b>Training &amp; Enablement</b></h3>
<ul><li>Deliver advanced product training and technical education to customer stakeholders</li>
<li>Develop and maintain customer-facing documentation and best practices</li>
<li>Help agencies build confidence in using Axon's solutions effectively</li>
<li>Support knowledge transfer and operational readiness during deployments and upgrades</li>
</ul><h3 class="jobSectionHeader"><b>Field Engagement</b></h3>
<ul><li>Work onsite with customers as needed to support deployments, training, troubleshooting, and operational success</li>
<li>Maintain strong awareness of customer environments and evolving needs</li>
<li>Support critical incidents and high-priority customer situations when required</li>
</ul><h2 class="jobSectionHeader"><b>What You Bring</b></h2><br>
<p>
</p><h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply)</li>
<li>Experience supporting SaaS applications, cloud platforms, software deployments, or integrated technology environments</li>
<li>Strong troubleshooting and root-cause analysis skills</li>
<li>Ability to communicate effectively with both technical and non-technical stakeholders</li>
<li>Experience working across multiple teams to solve customer challenges and deliver successful outcomes</li>
<li>Familiarity with networking concepts, cloud technologies, system integrations, or enterprise software environments</li>
<li>Strong organizational skills with the ability to manage competing priorities and customer needs</li>
<li>Interest in helping customers adopt new technologies and improve operational effectiveness</li>
<li>Ability to work independently while collaborating closely with cross-functional teams</li>
<li>Commitment to delivering exceptional customer experiences</li>
<li>Ability to obtain and maintain CJIS compliance and handle sensitive information appropriately</li>
</ul><h3 class="jobSectionHeader"><b>Preferred</b></h3>
<ul><li>Experience supporting public safety, law enforcement, government, or mission-critical operational environments</li>
<li>Familiarity with CAD, RMS, CJIS standards, digital evidence systems, or related public safety technologies</li>
<li>Experience with Power BI, SQL, dashboards, reporting tools, or analytics platforms</li>
<li>Familiarity with AI-powered products, workflow automation, or operational technology solutions</li>
<li>Relevant technical certifications (Microsoft, Cisco, ITIL, cloud certifications, etc.)</li>
</ul><h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p>
We recognize that candidates may bring strengths from different backgrounds and experiences. If your experience aligns closely with this role, we encourage you to apply.</p>
<h2 class="jobSectionHeader"><b>
How This Role Fits the Future</b></h2>
<p>
Technical Account Managers play a critical role in helping customers successfully deploy, adopt, and operate Axon technology. They serve as trusted technical partners, develop deep product expertise, and build strong customer relationships. As Axon's Mission Engineering capability evolves, the TAM role provides a foundation for future growth into broader customer ownership, operational leadership, and mission-focused roles across the organization.</p>
<h2 class="jobSectionHeader"><b>
Benefits that Benefit You</b></h2>
<ul><li>Competitive salary and 401k with employer match</li>
<li>Discretionary paid time off</li>
<li>Paid parental leave for all</li>
<li>Medical, Dental, Vision plans</li>
<li>Fitness Programs</li>
<li>Emotional &amp; Mental Wellness support</li>
<li>Learning &amp; Development programs</li></ul><br>
<p><br>
<i>Benefits listed herein may vary depending on the nature of your employment and the location where you work</i></p><div><p><br>
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p>
<p>
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>
<p><b>
Important Notes</b></p>
<p><i>
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</i></p>
<p><i>
Some roles may also require legal eligibility to work in a firearms environment.</i></p>
<p><i>
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at </i><b><i>axongreenhousesupport@axon.com</i></b><i> or via our </i><i>Axon Privacy Web Form</i><i>. For more information, please see the Your California Privacy Rights section of our </i><i>Applicant and Candidate Privacy Notice.</i></p>
<p><i>
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</i></p>
<p><i>
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent &mdash; regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances &mdash; and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email </i><i>recruitingops@axon.com.</i><i> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</i></p>
<p>
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not <b>@axon.com</b>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.</p></div></div><p></p>

Software Technical Account Manager II (Traveling)

CURSOR

<div><p>Solutions &middot; Full-time &middot; Germany</p><br>
<div><div><p>Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.</p><h3 class="jobSectionHeader"><b>
About the Role</b></h3><p>
We&rsquo;re hiring Solution Architects to help the world&rsquo;s best engineering organizations figure out what AI-native software development actually looks like in production.</p><p>
This is a deeply technical, post-sale role embedded inside Cursor&rsquo;s most strategic enterprise accounts. You&rsquo;ll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI.</p><p>
Solution Architects sit at the center of long-term customer transformation. You&rsquo;ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time.</p><p>
This role is highly hands-on. You&rsquo;ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You&rsquo;ll also help engineering leaders think through rollout strategy, workflow evolution, and the long-term architecture for AI-native development.</p><p>
The best Solution Architects combine deep technical credibility with strong product instincts, high ownership, and the ability to influence how large engineering organizations evolve. Solution Architects are also equally comfortable debugging CI workflows, leading architecture reviews, and helping executives understand where AI changes the economics of software development.</p><br>
<h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><h3 class="jobSectionHeader"><b>
Help Engineering Teams Adopt AI-Native Development</b></h3><ul><li><p>
Roll out Cursor across strategic engineering organizations</p></li><li><p>
Configure environments, design workflows, and run hands-on enablement sessions</p></li><li><p>
Help developers integrate Cursor into real production workflows, not isolated demos</p></li><li><p>
Drive fast time-to-value and durable adoption across teams</p></li><li><p>
Identify workflow friction and solve problems quickly</p></li></ul><h3 class="jobSectionHeader"><b>
Expand Cursor Across the Organization</b></h3><ul><li><p>
Identify where Cursor should expand next inside the customer environment</p></li><li><p>
Help engineering organizations evolve from isolated usage to company-wide adoption</p></li><li><p>
Design rollout strategies for new workflows, teams, and platform groups</p></li><li><p>
Partner with customers to operationalize AI-assisted development at scale</p></li><li><p>
Work closely with Account Executives during major expansion moments</p></li></ul><h3 class="jobSectionHeader"><b>
Become a Trusted Technical Partner</b></h3><ul><li><p>
Build deep relationships with developers, platform teams, engineering leadership, and executive stakeholders</p></li><li><p>
Lead architecture reviews, technical working sessions, and strategic planning discussions</p></li><li><p>
Advise customers on developer productivity, workflow design, governance, and AI adoption strategy</p></li><li><p>
Coordinate across Sales, Product, Engineering, and Customer Success to unblock customer progress</p></li><li><p>
Help organizations navigate workflow and operational change as AI-native development evolves</p></li></ul><h3 class="jobSectionHeader"><b>
Drive Real Customer Outcomes</b></h3><ul><li><p>
Help customers translate adoption into measurable engineering impact</p></li><li><p>
Connect Cursor usage to outcomes like faster iteration cycles, improved developer productivity, workflow efficiency, and engineering quality</p></li><li><p>
Help customers communicate the value of Cursor internally and build momentum for broader adoption</p></li><li><p>
Turn successful deployments into repeatable workflow patterns across the organization</p></li></ul><h3 class="jobSectionHeader"><b>
Help Make Cursor Indispensable</b></h3><ul><li><p>
Deepen workflow adoption and long-term product stickiness</p></li><li><p>
Monitor competitive risk and help customers standardize on Cursor over time</p></li><li><p>
Support recovery plans when adoption slows or competing tools gain traction</p></li><li><p>
Help customers build workflows they can&rsquo;t imagine operating without</p></li></ul><h3 class="jobSectionHeader"><b>
Shape the Future of the Product</b></h3><ul><li><p>
Bring structured feedback from strategic customers into Product and Engineering</p></li><li><p>
Identify emerging workflow patterns, friction points, and enterprise requirements</p></li><li><p>
Help shape new capabilities through lighthouse customers and design partnerships</p></li><li><p>
Turn successful customer workflows into reusable playbooks and reference patterns</p></li></ul><br>
<h3 class="jobSectionHeader"><b>
You&rsquo;ll might be a fit if</b></h3><ul><li><p>
You have strong technical background in software engineering, infrastructure, DevOps, platform engineering, or developer tooling</p></li><li><p>
You have experience in customer-facing technical roles such as Solution Architect, Solutions Engineer, Forward Deployed Engineer, Technical Account Manager, Enterprise Architect, or similar</p></li><li><p>
You have the ability to work hands-on with engineering teams while also operating strategically with technical leadership</p></li><li><p>
You have a strong understanding of developer workflows, SDLC tooling, integrations, CI/CD systems, governance, and enterprise engineering environments</p></li><li><p>
You have excellent communication skills and the ability to explain complex technical concepts clearly across both technical and executive audiences</p></li><li><p>
You have strong instincts around workflow design, adoption strategy, and driving workflow change across engineering teams</p></li><li><p>
You have high ownership, strong execution skills, and comfort operating in fast-moving environments with ambiguity</p></li><li><p>
You have a passion for developer tooling and strong conviction around how AI will reshape software engineering</p></li></ul></div></div></div><p></p>

Solutions Architect, Central Europe

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