technical account manager

Varonis Systems

<div><div>Job Description<div></div><div>
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.</div>
Responsibilities<ul><li>
Onboard Customers to Varonis platforms and deliver on-going value and support</li><li>
Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations</li><li>
Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage</li><li>
Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
</li><li>Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices</li><li>
Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions</li><li>
Alongside Sales, identify and champion upsell opportunities</li><li>
Learn new Varonis products as they are developed and released and develop expertise in your client&rsquo;s unique security ecosystem(s)</li><li>
Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
</li><li>Serve as primary technical contact and augment our support and engineering teams</li><li>
Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
</li><li>Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy &amp; Compliance, Security, Incident Response, and the C-suite.</li><li>
Identify, research, maintain control, and remediate customers&rsquo; technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
</li><li>Escalate customer issues to management when appropriate
</li><li>Create knowledge base content to capture new learning for customer and internal reuse.
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s Degree or equivalent experience</li><li>
4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security &amp; Privacy company
</li><li>Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)</li><li>
Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
</li><li>Understanding of data classification, governance, and DSPM concepts</li><li>
Familiarity with AI/LLM data risks and governance considerations (preferred)</li><li>
Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers</li><li>
Excellent communication skills with the ability to engage technical and executive audiences</li><li>
Proven problem-solving abilities</li><li>
Commitment to customer success</li><li>
Proven success in contributing to a team-oriented environment.</li><li>
Sales oriented.</li><li>
Proven ability to work creatively and analytically in a problem-solving environment.</li><li>
Excellent communication (written and oral) and interpersonal skills.</li></ul><div></div><div> 
</div><div>
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!</div><div>
@VaronisLife</div><div>
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics</div></div><div>
</div><div>
#LI-Remote</div></div>

Technical Account Manager

Google

<div>Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. 
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; San Francisco, CA, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.</li>
<li>5 years of experience in a customer-facing role working with stakeholders, leading customer technical implementations or transformation programs.</li>
<li>Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, or escalation management.</li>
<li>Experience in cloud consulting.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>MBA or Master&rsquo;s degree in a Management, Technical, or Engineering field.</li>
<li>Experience translating business requirements into technological solutions.</li>
<li>Experience in application or workload migration to public cloud providers.</li>
<li>Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.</li>
<li>Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.</li>
<li>Excellent written and verbal communication, presentation, problem-solving, and client management skills.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
The Google Cloud Platform team helps customers transform and build what's next for their business &mdash; all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers &mdash; developers, small and large businesses, educational institutions and government agencies &mdash; see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You'll manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
 
 
US: $114000 - $163000 (USD) + 15% bonus target + equity + benefits 
 
Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.</li>
<li>Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.</li>
<li>Develop relationships with stakeholders to understand customer&rsquo;s business, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.</li>
<li>Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.</li>
<li>Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Technical Account Manager, Cloud Platform

Onni Group

<div>Job Description:
The Technical Account Manager at GreyOwl serves as the strategic bridge between our clients and our technical delivery teams. You combine account management finesse with deep technical understanding to ensure every client achieves measurable value, reliability, and innovation through GreyOwl&rsquo;s Managed IT, Security, and Smart Infrastructure solutions.
This role sits at the intersection of Customer Success, Engineering, and Sales Enablement, ensuring that every deployment, upgrade, and renewal is executed with technical precision and proactive communication.
Benefits:<ul><li>
3 weeks PTO</li><li>
Annual education allowance of up to $1,000</li><li>
Referral program</li><li>
Residential housing discount after 1 year of continuous employment</li><li>
Friends and family rates for our Hotel Properties throughout the company</li></ul>
What You Will Do:
Client Success &amp; Relationship Ownership<ul><li>
Act as the primary post-sale contact for technical performance, adoption, and satisfaction.</li><li>
Lead Quarterly Business Reviews (QBRs) with data-driven insights (uptime, incident response, asset trends).</li><li>
Translate technical metrics into business value and executive summaries.</li><li>
Build and maintain trusted relationships with client stakeholders, from IT admins to executive sponsors.</li><li>
Identify renewal risks early and collaborate with our current partners to reinforce confidence.</li></ul>
Technical Advocacy &amp; Solution Oversight<ul><li>
Oversee the health, performance, and compliance of assigned client environments (MSP, CCTV, Wi-Fi, ULC, etc.).</li><li>
Partner with NOC, SOC, and Pro Services to resolve escalations and prevent reoccurrence through root-cause analysis.</li><li>
Maintain detailed system documentation and service maps for every managed client.</li><li>
Recommend and scope technical upgrades, migrations, or optimizations.</li><li>
Validate that implemented solutions adhere to design standards and SLAs.</li></ul>
Lifecycle Management &amp; Expansion<ul><li>
Own the technical lifecycle: onboarding operations review renewal expansion.</li><li>
Align client infrastructure with GreyOwl&rsquo;s latest service capabilities and security frameworks.</li><li>
Identify opportunities for efficiency gains or additional services (backup, AI monitoring, failover, cybersecurity bundles).</li><li>
Coordinate internal kickoffs and cross-department collaboration for smooth project transitions.</li></ul>
Cross-Functional Collaboration<ul><li>
Work alongside Sales Engineers and Sales Managers to ensure pre-sale promises align with post-sale delivery.</li><li>
Support Biz Dev with technical input during discovery or proposal validation for key clients.</li><li>
Participate in Deal Desk reviews to confirm technical feasibility and accurate scope.</li><li>
Contribute to documentation standards, SOPs, and playbooks that improve handoffs between departments.</li></ul>
What You Will Bring:<ul><li>
4+ years in MSP, Systems Engineering, or Technical Account Management</li><li>
Strong working knowledge of:<ul><li>
Windows Server, Active Directory, Azure/365 administration</li><li>
Network design and monitoring (switching, routing, Wi-Fi)</li><li>
CCTV, ULC fire monitoring, or IoT infrastructure (preferred)</li><li>
Backup, patching, and cybersecurity operations</li></ul></li><li>
Excellent communication&mdash;able to translate &ldquo;tech&rdquo; into &ldquo;business impact.&rdquo;</li><li>
Proven ability to manage multiple enterprise accounts with precision and empathy.</li><li>
Certifications preferred: CompTIA Network+, MS-900, CCNA, or vendor-specific (Ubiquiti, Meraki, Sophos).</li></ul>
You&rsquo;ll Succeed Here If You:<ul><li>
Thrive in a hybrid client-facing and technical role.</li><li>
Take pride in proactive ownership, not reactive firefighting.</li><li>
Can manage multiple enterprise clients while maintaining documentation discipline.</li><li>
Are passionate about helping businesses leverage technology as a competitive advantage.</li><li>
Believe world-class service means no surprises&mdash;just consistent, reliable excellence.</li></ul> 
Salary Range:<div>
$90,000 -120,000 USD Per Year, based on experience</div> 
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. 
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. 
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. 
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</div>

Technical Account Manager - GreyOwl Technology Solutions

Commvault

<div><div>Recruitment Fraud Alert

We&rsquo;ve learned that scammers are impersonating Commvault team members&mdash;including HR and leadership&mdash;via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What to know:
<ul>
<li>Commvault does not conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com 


About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks &ndash; keeping data safe and businesses resilient. The company&rsquo;s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.</div> 


Success Account Manager (Spanish Speaker)

Location: Hybrid, New Cairo, Egypt 


As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer&rsquo;s business forward. We&rsquo;re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.

We are looking for a Success Account Manager to join us on a full-time basis in Egypt!<h2 class="jobSectionHeader"> 
</h2>
<h2 class="jobSectionHeader">What you will do:</h2>

The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations.

The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers. 

<h2 class="jobSectionHeader">
How you will make a difference:</h2>
<ul><li>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals.</li>
<li>Leverage internal teams to deliver to customers' needs.</li>
<li>Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set.</li>
<li>Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out</li>
<li>Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region</li>
<li>Incident management participating in follow the sun coverage through regional handovers.</li>
<li>Weekly cadence meetings, best practice recommendations</li>
<li>Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success.</li>
<li>Capable of building initial relationship and growing the relationship into other groups and partners of the account</li>
<li>Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management.</li>
<li>Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state.</li>
<li>Deep understanding of the various verticals and the business need Commvault is fulfilling &ndash; training, success planning, establishing metrics of success, etc. as it relates.</li>
<li>Hungry for ongoing education opportunities that are offered for Commvault products.</li>
<li>Understands the technology from a user&rsquo;s perspective and help the customer identify the best ways for the intended business use of that technology.</li>
<li>Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc.</li>
<li>Understand and capable of influence customer advocacy needs.</li>
<li>Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</li>
</ul><h2 class="jobSectionHeader">Who you are:</h2>
<ul><li>Engineering Degree or equivalent is desired.</li>
<li>Up to 4 years&rsquo; experience within a Support, Customer Success, Account, or Relationship Manager role.</li>
<li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li>
<li>Strong understanding of data management, backup, and recovery solutions.</li>
<li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li>
<li>Consulting experience with data centre operations</li>
<li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li>
<li>Ability to bridge technology and business goals to provide productive solutions.</li>
<li>Must have the ability to grasp new technical information quickly.</li>
<li>Project Management experience</li>
<li>Strong written and oral communication skill</li>
<li>Demonstrated customer service, leadership and team interaction skills are required.</li>
<li>Ability to handle various tasks and work well in a tense environment.</li>
<li>Flexibility to work in a fast-paced and demanding work environment.</li>
<li>Ability to convey technical information to business centric audiences.</li>
<li>Be able to collaborate closely with various customer teams &ndash; technical, management and Executives.</li>
</ul>
<h2 class="jobSectionHeader">Technical knowledge/experience:</h2>
<ul><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li>
<li>Working knowledge of WAN technologies and TCP/IP networking</li>
<li>Working knowledge of Windows/Unix/Netware/Linux</li>
<li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li>
<li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li>
<li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li>
<li>Working knowledge of clustering or databases</li>
<li>Working knowledge of disaster recovery and design capabilities</li>
<li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li>
<li>Ability to read and interpret complex diagrams and specification requirements.</li>
</ul>
<h2 class="jobSectionHeader">Skills and experience that could set you apart:</h2>
<ul><li>Commvault Product knowledge is desirable but not essential.</li>
<li>Business Administration Training and Project Management Training will be a plus.</li>
</ul>
<h2 class="jobSectionHeader">You will love working here because:</h2>
<ul><li>We offer an attractive compensation and benefits package.</li>
<li>Employee stock purchase plan (ESPP)</li>
<li>Continuous professional development, product training, and career pathing eg. Commvault Certifications</li>
<li>Good company environment to work in with some of the best talent around!</li>
<li>An all-embracing company culture, an opportunity to join our Employee Resource Groups</li></ul> 
<h2 class="jobSectionHeader">
</h2>Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! 


Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. 

<div><div>
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault&rsquo;s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.</div></div></div>

Success Account Manager - Spanish Speaker

VARIANCE

<div>At Variance, we are teaching machines to make the hardest judgement calls at scale. That means building AI agents for the high-precision gray-area of risk investigations, fraud, and identity reviews. Your work will directly help enterprises spend less time on repetitive manual reviews and investigations, allowing them to focus on serving their customers, improving their products, and growing their business. We&rsquo;re rapidly growing, just raised a $21M Series A, and are building a team that works directly with leaders from leading marketplaces, gig platforms, fintechs, and financial institutions.
Why this role
In this role, you&rsquo;ll own the strategy and execution for deploying Variance across enterprises operating in complex, high-consequence environments. You'll partner closely with customer teams to deeply understand their workflows and goals, own the successful deployment of AI agents within their organization, and manage the relationship. When we get it right, pilots convert because the system demonstrably works on the customer's real data and edge cases, and customers come to see Variance as a strategic partner.
We&rsquo;re seeking someone with the executive presence of a strategy consultant, the instincts of a product builder, and the ownership of a founder. This is a foundational hire for this position and you&rsquo;ll have the opportunity to build and shape the future of this function.
This is an in-person position. Our office is located in San Francisco, CA.
What you'll do<ul><li>
Build AI agents for risk and compliance. You&rsquo;ll operate at the intersection of product, customer engagement, and deployment, partnering directly with our engineers and customers to ship agents that make decisions inside fraud and risk workflows.</li><li>
Understand the work before you build. Customers arrive with pain points, and your job is to turn those into requirements precise enough to build against. You'll learn how their teams make decisions today: what they escalate, where they get stuck, and what they can't afford to get wrong.</li><li>
Own the customer relationship and outcome. You'll be the strategic and technical owner of your accounts and the trusted advisor your customer calls to identify where our agents can make an impact next. You'll define what &quot;success&quot; means for each deployment and stay accountable for it through production and the life of the account.</li><li>
Grow the account. You'll be the only person who knows both the customer's roadmap and what's possible for us to build. A first contract becomes a multi-year expansion because of you.</li><li>
Shape the roadmap long-term. The patterns you see across accounts drive what Variance builds. What one customer needs today may define the roadmap for every customer in that industry.</li></ul>
Example projects<ul><li>
Translate a customer's investigation SOP into agent decision logic and refine it as production edge cases surface</li><li>
Map customer due diligence obligations across jurisdictions into a set of agent requirements</li><li>
Design the human escalation path for decisions the agent won't make on its own</li></ul>
What you'll bring<ul><li>
5+ years in customer-facing technical roles as an implementation or solutions consultant, product manager, or founder</li><li>
Experience shipping a 0 1 product and iterating on quality against real customer data</li><li>
Bonus if you've automated a human review or investigation workflow, or understand compliance requirements (e.g., KYC/KYB, BSA/AML, sanctions screening)</li></ul>
What we offer<ul><li>
Health care: platinum-level medical, dental, and vision insurance</li><li>
Unlimited PTO, sick leave, and parental leave</li><li>
Up to $100 per month in reimbursement for personal health and wellness expenses</li><li>
Up to $200 per month in commuter benefits</li><li>
Free lunch and dinner</li><li>
401(k) plan with employer match (eligible after 6 months)</li><li>
Meaningful equity in a fast-growing, Series A company</li></ul>
We evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We encourage you to apply even if your experience doesn't precisely match the job description.</div>

Agent Product Manager

Writer

<div><h3 class="jobSectionHeader">About WRITER</h3>
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible &ndash; through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.<div> 
</div><h3 class="jobSectionHeader">
About the role</h3>
As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.
This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.
This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.<div> 
</div><h3 class="jobSectionHeader">
What you'll do</h3><ul><li>
Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions</li><li>
Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges</li><li>
Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape</li><li>
Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation</li><li>
Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations</li><li>
Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment</li></ul><div> 
</div><h3 class="jobSectionHeader">
️ What you need</h3><ul><li>
Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management</li><li>
Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications</li><li>
Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment</li><li>
Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership</li><li>
A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI</li><li>
A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts</li></ul> 
Benefits &amp; perks (US Full-time employees)<ul><li>
Generous PTO, plus company holidays</li><li>
Medical, dental, and vision coverage for you and your family</li><li>
Paid parental leave for all parents (16 weeks)</li><li>
Fertility and family planning support</li><li>
Early-detection cancer testing through Galleri</li><li>
Flexible spending account and dependent FSA options</li><li>
Health savings account for eligible plans with company contribution</li><li>
Annual work-life stipends for:<ul><li>
Wellness stipend for gym, massage/chiropractor, personal training, etc.</li><li>
Learning and development stipend</li></ul></li><li>
Company-wide off-sites and team off-sites</li><li>
Competitive compensation, company stock options and 401k</li></ul>
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
Compensation Range: $131.8K - $185K</div>

AI deployment engineer (West)

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9784 technical account manager jobs Near Me

Technical Account Manager

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Technical Account Manager - GreyOwl Technology Solutions

Success Account Manager - Spanish Speaker

Agent Product Manager

AI deployment engineer (West)