technical account manager

GE Vernova

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
We are seeking an experienced and highly motivated Technical Account Manager (TAM) - Reliance to join our team, focusing on technical relationships with North America utility customers using our Reliance software. This role requires a strong technical background, excellent communication skills and the ability to lead complex issue resolution and drive value from our products and services. The ideal candidate will act as a trusted advisor, ensuring customer success through proactive technical guidance, escalation management, and prioritization of critical issues.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles and Responsibilities</b></p><ul><li><b>
Customer Relationship Management:</b> Serve as the primary technical point of contact for assigned utility accounts, building deep and trusted relationships with customer technical teams, project managers, and stakeholders. Provides account management for Premier Support and escalated accounts. Has primary ownership to develop and drive action plans to accelerate issue resolution, maintain customer communication, and advocate for the customer to ensure successful implementation and operation of GE Vernova grid software solutions. Experience managing enterprise customers in Energy Management Systems (EMS) required.</li><li><b>
Technical Leadership:</b> Provide strategic and tactical technical guidance to help customers maximize product value, plan for scalability, and adopt best practices. Deliver high value support to execute contractual requirements.</li><li><b>
Issue Prioritization &amp; Escalation:</b> Proactively triage, track, and prioritize customer issues based on business impact and urgency. Act as the customer advocate within internal teams to ensure timely resolution. Provide issue resolution to complex cases where deep technical expertise is required.</li><li><b>
Technical Road mapping:</b> Collaborate with customers to align product capabilities with their business goals, identifying integration opportunities and upcoming needs.</li><li><b>
Cross-functional Collaboration:</b> Work closely with engineering, services, product and sales teams to ensure a coordinated response to customer needs and feedback.</li><li><b>
Reporting &amp; Communication:</b> Regularly provide account health updates, root cause analysis of major incidents, and progress on open items.</li><li><b>
Continuous Improvement:</b> Identify trends and recurring issues, recommending systemic solutions or product enhancements.</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
Master's degree from an accredited university or college (or a high school diploma / GED with at least 8 years of experience in Job Family Group(s)/Function(s)).</li><li>
8 years of experience managing customer relationships and case management</li></ul><p></p><p><b>
Additional Qualifications</b></p><ul><li>
Proven track record of problem analysis, identification and resolution</li><li>
Ability to work independently with passionate productivity</li><li>
Ability to learn and interpret customer issues</li><li>
Strong troubleshooting &amp; debugging skills</li><li>
Excellent communication skills (verbal and written)</li><li>
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency</li><li>
Occasional travel may be required</li></ul><p></p><p><b>
Desired Characteristics</b></p><ul><li>
Strong oral and written communication skills.</li><li>
Reliance (Formerly known as XA/21) experience</li><li>
MS Computer Systems, Information Technology or Electrical Engineering</li><li>
Ability to develop and execute priorities</li><li>
Bring balance of broad perspective and specialized skills to resolve functional issues</li><li>
Ability to analyze technical processes</li><li>
Ability to make quick decisions to adapt to any situation</li><li>
Quality awareness and ability to identify future failures, defects, and problems</li><li>
Structured work methods and analytical skills</li><li>
Strong oral, written and presentation communication skills</li><li>
Strong interpersonal and leadership skills
</li></ul><p></p><p><b>Additional Information</b></p><p>
The base pay range for this position is 122,400.00 - 153,000.00. The specific pay offered may be influenced by a variety of factors, including the candidate&rsquo;s experience, education, and skill set. This position is also eligible for a 20% Variable Incentive Bonus. This posting is expected to close on October 31, 2025.</p><p></p><ul><li>The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.<br>
</li></ul><p><br>
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
</p><p>General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a &ldquo;Sponsor&rdquo;). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor&rsquo;s welfare benefit plan or program. This document does not create a contract of employment with any individual.</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p>
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p>
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
</p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b>Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div>
#LI-Remote - This is a remote position</div><p></p>

Technical Account Manager (Reliance)

Siemens

<div><div><div><div><div><div><b>Job ID
</b></div><div>474859
</div></div><div><div><b>Posted since
</b></div><div>15-Oct-2025
</div></div><div><div><b>Organization
</b></div><div>Digital Industries
</div></div><div><div><b>Field of work
</b></div><div>Sales
</div></div><div><div><b>Company
</b></div><div>Siemens Industry, Inc.
</div></div><div><div><b>Experience level
</b></div><div>Experienced Professional
</div></div><div><div><b>Job type
</b></div><div>Full-time
</div></div><div><div><b>Work mode
</b></div><div>Remote only
</div></div><div><div><b>Employment type
</b></div><div>Permanent
</div></div><div><div><b>Location(s)
</b></div><div><ul><li>Houston - Texas - United States of America
</li></ul></div></div></div></div></div><div><div><div><div><div><p>Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That&rsquo;s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?</p>
<p><b>Transform the everyday with us!</b></p>
<p><b>Technical Account Manager (Aerospace &amp; Defense)</b></p>
<p>The Technical Account Manager (TAM) is a key member of Siemens&rsquo; Aerospace &amp; Defense go-to-market team, serving as the trusted technical advisor and solution strategist for a defined portfolio of strategic and growth A&amp;D accounts. Partnering closely with Strategic, Regional, Corporate, and Global Account Managers, the TAM translates the customer&rsquo;s business vision into a long-term technical strategy and solution roadmap &mdash; demonstrating how advanced automation and digitalization solutions can enable future success in aerospace manufacturing.</p>
<p>This role requires both strategic foresights to align with executive-level business goals and the technical depth to influence specifications, develop architectures, and guide solution delivery across complex, regulated manufacturing environments.</p>
<p><b>Key Responsibilities</b></p>
<p><b>Executive Technical Relationship Development</b></p>
<ul><li>Build and nurture relationships with key technical and operational decision-makers (e.g., CTOs, VPs of Engineering/IT, Chief Architects) within aerospace OEMs, primes, Tier 1 suppliers, MRO facilities, and defense programs.</li>
<li>Represent the technical vision in executive discussions, ensuring alignment between business outcomes and technical feasibility.</li>
</ul><p><b>Strategic Solution Architecture &amp; Roadmapping</b></p>
<ul><li>Collaborate with Account Managers to define the technical dimensions of the account plan, integrating commercial objectives with automation and digitalization strategies.</li>
<li>Develop multi-year technical roadmaps tailored to aerospace-specific processes such as composites manufacturing, fuselage assembly, engine machining, and MRO operations.</li>
<li>Adapt industry solution blueprints to meet customer-specific needs and compliance requirements.</li>
</ul><p><b>Horizon View &amp; Industry Expertise</b></p>
<ul><li>Provide a forward-looking perspective on how automation, digital manufacturing, and connected production systems can evolve with the customer&rsquo;s operations.</li>
<li>Maintain expertise on A&amp;D industry trends, manufacturing innovations, competitive offerings, and regulatory frameworks (ITAR, AS9100, DFARS/NIST).</li>
<li>Understand the technical ecosystem of defense programs, OEM/Integrator supply chains, and capital equipment providers.</li>
</ul><p><b>Technical Orchestration &amp; Guidance</b></p>
<ul><li>Act as a &ldquo;technical conductor&rdquo; for specialized resources (solution architects, subject matter experts, delivery partners) to ensure solution designs align with the technical roadmap.</li>
<li>Provide feasibility assessments for automation upgrades, controls integration, retrofit strategies, and digital twin deployment.</li>
<li>Bridge the gap between Account Management, Sales Acceleration teams, Customer Solution Architect, and delivery partners in strategic engagements.</li>
</ul><p><b>Technical Deep Dive &amp; Validation</b></p>
<ul><li>Lead technical presentations, workshops, and proof-of-concept initiatives to validate solution viability, scalability, and integration.</li>
<li>Translate complex automation and digitalization concepts into clear, outcome-oriented proposals for engineering, IT, and executive stakeholders.</li>
</ul><p><b>Strategic Enablement &amp; Business Influence</b></p>
<ul><li>Drive influenced business by specifying automation technology into aerospace machine tools, tooling, line builders, and capital equipment.</li>
<li>Identify opportunities for early engagement in large programs, greenfield facilities, or modernization projects.</li>
<li>Enable long-term customer value through integrated solutions, lifecycle support, and continuous innovation.</li></ul><br>
<p><b>You&rsquo;ll win us over by having the following qualifications:</b></p>
<p><b>Basic Qualifications:</b></p>
<p><b>Experience:</b> 5+ years in account management for discrete manufacturing, solution engineering/sales, or related technical sales role in automation or manufacturing.</p>
<p><b>Skills:</b> Knowledge of automation systems (CNC, PLC, drives, networks) and translating business needs into technical solutions.</p>
<p><b>Education:</b> Bachelor&rsquo;s in engineering, Computer Science, Manufacturing Technology, or related field</p>
<p><b>Travel:</b> Up to 50% domestic travel; occasional international travel possible.</p>
<p><b>Work Authorization:</b> Legally authorized to work in the U.S. on a continual, permanent basis without company sponsorship.</p><br>
<p><b>Preferred Qualifications:</b></p>
<p><b>Experience:</b> 7+ years in technical account management or solution engineering within automation or manufacturing; Aerospace &amp; Defense industry experience preferred.</p>
<p><b>Knowledge/Skills:</b> Expertise in automation integration, PLM software, digital manufacturing, and large-scale capital equipment projects; familiarity with industry standards (ITAR, AS9100, DFARS/NIST).</p>
<p><b>Education:</b> Master&rsquo;s degree in Engineering, Manufacturing Systems, or related field; relevant industry certifications (e.g., PMP, CSEP).</p><p>
Ready to create your own journey? Join us today.</p><p>
 About Siemens:</p><p>
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.</p><p>
Our Commitment to Equity and Inclusion in our Diverse Global Workforce</p><p>
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.</p><div><br>
#LI-DJ1</div><br>
</div></div><div></div><div><div><br>
<b>You&rsquo;ll Benefit From</b><br>
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html<br>
The pay range for this position is $98,300 - $132,700 annually with a target incentive of 42% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.<br>
<div></div>
</div></div><div><div><div><p><b>Equal Employment Opportunity Statement</b><br>
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.</p><p><br>
<b>
EEO is the Law</b><br>
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.</p><p><b><br>
Reasonable Accommodations</b><br>
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you&rsquo;re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.</p><p><b><br>
Pay Transparency</b><br>
Siemens follows Pay Transparency laws.</p><p><br>
<b>
California Privacy Notice</b><br>
California residents have the right to receive additional notices about their personal information. To learn more, click here.</p><div></div><b><br>
Criminal History</b><br>
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.</div></div></div></div></div></div></div><p></p>

Technical Account Manager (Aerospace & Defense)

Oracle

<div><p><b>Position Overview:
</b></p><ul><li>Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions.
</li><li>Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs.
</li><li>Able to do fit gap analysis and come up with a roadmap to transition and implement a best fit solution that meets customer requirements.
</li><li>Act as an advocate for the Customer.
</li><li>Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams.
</li>Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC).<br>
<li>
<br>
</li></ul><p><b>Key Responsibilities:
</b></p><ul><li>Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution.
</li><li>Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives.
</li><li>Align with product roadmap and features with Oracle&rsquo;s new release cycles, business enhancements and production break-fix solutions.
</li><li>Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment.
</li><li>Works closely with management &ndash; Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management.
</li><li>Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers.
</li><li>In this role one will engage with a wide cross section of internal and external partners &ndash; development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must.
</li><li>Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization.
</li>Understanding of CSS Service Portfolio (Cloud and On-prem).<br>
<li>
</li></ul><p></p><p><b>Technical and Professional Skills:
</b></p><ul><li>Bachelor&rsquo;s degree in computer science or a related field or an equivalent combination of education and work experience.
</li><li>5-15 years in IT industry and 3 years of demonstrated experience of OCI with thorough understanding.
</li><li>Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts.
</li><li>Cross-Platform Flexibility &amp; Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience.
</li><li>Experience in leading Business Analysis, Business Process Design and Application Development (SDLC).
</li><li>Successful track record in delivering IT solutions on time and on budget.
</li><li>Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.).
</li><li>Demonstrate successful working relationships with all levels of IT and Business Partners.
</li><li>Extensive experience working in a team-oriented, collaborative, remote environment.
</li><li>Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate.
</li><li>Possess self-awareness and the ability to use constructive feedback to improve performance.
</li><li>Team-Player who creates a positive team environment.
</li><li>One full cycle implementations of Cloud desired.
</li><li>Ability to travel to customer locations and internal sessions (25%).</li></ul></div><p></p>
<br><div><ul><li>Develop and manage the Oracle customer relationships with a designated large account, or small number of medium accounts, throughout the contracted engagement.
</li><li>Work collaboratively with Sales, the delivery teams and the customers to identify appropriate solutions to meet customer requirements.
</li><li>Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aligning contracted services with customer goals and objectives.
</li><li>Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
</li><li>Identify and submit delivery leads for new opportunities and contract renewals. Establish and maintain a delivery governance model with the customer.
</li><li>Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Conduct periodic Service Account Planning and Account Reviews. Perform scope and risk management. May have project lead role.</li></ul></div>

Senior Technical Account Manager (Specialist)

<div><p><b>Position Overview:
</b></p><ul><li>Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions.
</li><li>Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs.
</li><li>Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements.
</li><li>Act as an advocate for the Customer.
</li><li>Excellent understanding of Oracle Product set (Fusion, OCI, on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams.
</li>Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC).<br>
<li>
<br>
</li></ul><p><b>Key Responsibilities:
</b></p><ul><li>Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution.
</li><li>Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives.
</li><li>Align with product roadmap and features with Oracle&rsquo;s new release cycles, business enhancements and production break-fix solutions.
</li><li>Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment.
</li><li>Works closely with management &ndash; Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management.
</li><li>Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers.
</li><li>In this role one will engage with a wide cross section of internal and external partners &ndash; development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must.
</li><li>Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization.
</li><li>Understanding of CSS Service Portfolio (Cloud and On-prem).
</li><li>Proven hands-on experience with Oracle Cloud Infrastructure (OCI).
</li><li>Strong expertise in Terraform for provisioning OCI resources.
</li><li>High proficiency in scripting and programming languages (e.g., Bash, Python, Shell).
</li><li>Solid experience deploying and managing workloads on Kubernetes, ideally on OKE.
</li><li>Experience building monitoring dashboards and alerts using Prometheus and Grafana.
</li><li>Strong understanding of cloud networking, security, and IAM models.
</li><li>Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks.
</li>Familiarity with modern CI/CD and DevOps tools and methodologies.<br>
<li>
</li></ul><p></p><p><b>Technical and Professional Skills:
</b></p><ul><li>Bachelor&rsquo;s degree in computer science or a related field or an equivalent combination of education and work experience.
</li><li>8-15 years in IT industry and 5 years of demonstrated experience of OCI with thorough understanding.
</li><li>Excellent analytical and problem-solving skills, with ability to quickly understand the business functionality, converting them into technical solutions, while considering the broader cross-module impacts.
</li><li>Cross-Platform Flexibility &amp; Adaptability: Background in working with one or more major cloud platforms (AWS, Azure, GCP), with the capability to quickly adapt to Oracle Cloud Infrastructure (OCI). Cloud certifications are a plus but not mandatory if there is demonstrated relevant experience.
</li><li>Experience in leading Business Analysis, Business Process Design and Application Development (SDLC).
</li><li>Successful track record in delivering IT solutions on time and on budget.
</li><li>Excellent communication and presentation skills (MS Outlook, MS Excel, MS Word, MS Vision and MS PowerPoint, etc.).
</li><li>Demonstrate successful working relationships with all levels of IT and Business Partners.
</li><li>Extensive experience working in a team-oriented, collaborative, remote environment.
</li><li>Excellent analytical, communication and organizational skills. Be able to lead, simplify and articulate.
</li><li>Possess self-awareness and the ability to use constructive feedback to improve performance.
</li><li>Team-Player who creates a positive team environment.
</li><li>One full cycle implementations of Cloud desired.
</li><li>Ability to travel to customer locations and internal sessions (25%).</li></ul></div><p></p>
<br><div><ul><li>Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer&rsquo;s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.
</li><li>Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions.
</li><li>Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.
</li><li>Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
</li><li>Identify and submit delivery leads for new opportunities and contract renewals.
</li><li>Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution.
</li><li>Establish and maintain a delivery governance model with the customer at the management and executive levels.
</li><li>Perform scope and risk management.
</li><li>Contribute to initiatives for Oracle delivery organizational process improvement and tool development.
</li><li>Conduct periodic Service Account Planning and Account Reviews.</li></ul></div>

Principal Technical Account Manager (Specialist)

Trend Micro

<div>
 <strong>
  When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
  <br/>
  <br/>
 </strong>
 <strong>
  About Trend Micro
  <br/>
  <br/>
 </strong>
 Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 The Regional Account Manager (RAM) with
 <strong>
  [U
 </strong>
 <strong>
  AE/ Dubai]
 </strong>
 will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers.
 <br/>
 <br/>
 <strong>
  Primary Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services
  </li>
  <li>
   Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service
  </li>
  <li>
   Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
  </li>
  <li>
   Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams
  </li>
  <li>
   Attain revenues goals per quarter allocation in line with BU goals
  </li>
  <li>
   Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)
  </li>
  <li>
   Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
  </li>
  <li>
   Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
  </li>
  <li>
   Communicate relevant information to stakeholders to facilitate decision making
  </li>
  <li>
   Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements
  </li>
  <li>
   Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support
  </li>
  <li>
   Lead and support any client meetings/calls
  </li>
  <li>
   Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Secondary Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exposure to both End Customer Environments and Channels
  </li>
  <li>
   Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise
  </li>
  <li>
   Proven Account Management experience in commercial sector
  </li>
  <li>
   Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
  </li>
  <li>
   Must have growth-oriented mindset and experience of working in the collaborative environment
  </li>
  <li>
   Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level
  </li>
  <li>
   Ability to network, create and build strong relationships senior executive relationships
  </li>
  <li>
   Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 6 years of relevant Sales Experience and preferably few years in Security Industry.
  </li>
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   Account Management certification such as SPIN or TAS would be highly regarded.
  </li>
  <li>
   Sales Based Certifications
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   Security Certification
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  </li>
 </ul>
 Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
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</div>


Regional Account Manager

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
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 This Position reports to:
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 Business Manager - Commercial&amp;Operations
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 <strong>
  Your Role And Responsibilities
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 </strong>
 Implements service strategy and drives service growth at Process Automation Energy Industries. Leads the Service organization to achieve performance targets.
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 <ul>
  <li>
   Creates and drives implementation of service strategy as a member of the management team.
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   Leads and develops a team of 4, including Service Sales Specialists and Technical Account Managers.
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   Identifies and evaluates new opportunities with existing and potential Installed Base Service customers.
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   Ensures that strategic plans are implemented consistently in the service organization through cross-functional collaboration.
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   Promotes productized service offerings and marketing materials to enhance market reach.
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   Manages service contracts and technical account relationships with key customers to drive satisfaction, retention, and growth.
  </li>
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   Analyze, maintain, and leverage ABB's installed base to uncover new business opportunities.
  </li>
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   Acts as a central liaison with Service Managers across countries and the Hub Central &amp; Southern Europe.
  </li>
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   Drives consistent development of processes and practices based on customer feedback (Net Promoter Score - NPS).
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  </li>
 </ul>
 <strong>
  Qualifications For The Role
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  <li>
   Bachelor&rsquo;s degree in Automation, Electrical &amp; Electronics Engineering, or related field.
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   10+ years of experience in service roles within control systems (e.g., Service Engineer/Manager, Sales Specialist/Manager).
  </li>
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   3+ years of people management experience.
  </li>
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   Knowledge of automation and electrical service offerings (e.g., service agreements, upgrades).
  </li>
  <li>
   Industry expertise in Power Generation, Water, Oil &amp; Gas, Chemicals, and Refineries.
  </li>
  <li>
   Proficiency in ABB control systems, especially 800xA AC800M; experience with other ABB platforms (Freelance, Symphony Plus Harmony/Melody, Advant, AC500) and/or excitation systems is a plus.
  </li>
  <li>
   Fluency in English, native in Turkish.
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  </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>


Service Manager (Energy Industries)

UltraViolet Cyber

<div><div><b>Make a difference here.</b></div><div></div><div><br>
UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams.<br>
</div><div></div><br>
<div>By creating continuously optimized identification, detection, and resilience from today&rsquo;s dynamic threat landscape, UltraViolet Cyber provides both managed and custom-tailored unified security operations solutions to the Fortune 500, Federal Government, and Commercial clients. UltraViolet Cyber is headquartered in McLean, Virginia, with global offices across the U.S. and in India.</div><div></div><div><br>
As a Director of the Technical Account Management (TAM) team, you will act as the primary technical liaison and trusted advisor for our clients, ensuring the successful delivery of our MDR &amp; SOC services. You will bridge the gap between our security operations teams and the customer, helping to align security initiatives with business goals while fostering long-term client relationships.</div><div></div><div><br>
This role will be hyper focused on identifying SOC data and metrics to navigate value to the customer.</div>
<h3 class="jobSectionHeader"><b>What You'll Do:</b></h3><ul><li>
Serve as the primary technical point of contact for assigned client accounts, enabling successful delivery of services.</li><li>
Partner with Account Manager to ensure ongoing customer satisfaction and alignment to customer requirements and expectations.</li><li>
Develop a deep understanding of each client&rsquo;s environment, business goals, and cybersecurity needs.</li><li>
Proactively manage service delivery, including onboarding, reporting, monthly operating reviews, quarterly business reviews (QBRs), and technical escalations. Track action items, risks, and issues to closure.</li><li>
Track metrics and KPIs to measure client health and ensure service-level agreement (SLA) compliance. Prepare and present service delivery metrics to customers on a recurring business rhythm.
</li><li>Coordinate with internal teams (SOC, Engineering, etc.) to ensure high-quality service delivery and timely resolution of inquiries and issues.</li><li>
Research customers&rsquo; technical issues in a timely manner and follow up with recommendations and action plans.</li><li>
Interpret and explain technical findings, threat reports, and incident analysis in a way that aligns with the client&rsquo;s business context.</li><li>
Provide guidance on security best practices, compliance requirements, and risk mitigation strategies.</li><li>
Serve as customer advocate with internal stakeholders to ensure voice of the customer is shared, assessed and addressed by internal parties.</li><li>
Escalate customer issues to management when appropriate.</li><li>
Help drive expansion of new services and capabilities by identifying opportunities for client growth.</li><li>
Support renewal and upsell opportunities in coordination with account management and sales teams.</li><li>
Manage TAM team including team leadership and definition of TAM processes.</li></ul><h3 class="jobSectionHeader"><b>
What You Have:</b></h3><ul><li>
5+ years of experience in a Technical Account Manager, Security Analyst, or similar client-facing cybersecurity role.</li><li>
Strong understanding of cybersecurity principles, technologies, and industry standards (e.g., SIEM, EDR, firewalls, IDS/IPS, vulnerability management).</li><li>
Excellent communication skills&mdash;both written and verbal&mdash;with the ability to present complex technical information to both technical and non-technical audiences.</li><li>
Experience managing enterprise clients or accounts in a managed services environment.</li><li>
Knowledge of compliance frameworks (e.g., NIST, ISO 27001, PCI-DSS, HIPAA).</li><li>
Ability to manage multiple client relationships and projects simultaneously.</li><li>
Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, or related field</li><li>
Industry certifications such as CISSP, CISM, CompTIA Security+, or equivalent.</li><li>
Familiarity with major SIEM platforms (Splunk, Sentinel, etc.)</li><li>
Previous experience at an MSSP or MDR services provider.</li></ul><h3 class="jobSectionHeader"><b>
What We Offer:</b></h3><ul><li>
401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed</li><li>
Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)</li><li>
Group Term Life, Short-Term Disability, Long-Term Disability</li><li>
Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness</li><li>
Participation in the Discretionary Time Off (DTO) Program</li><li>
11 Paid Holidays Annually</li></ul><div>
The position is subject to a 6-10% annual bonus based on individual and company performance.</div><div>
UltraViolet Cyber maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect our company's differing products, services, industries and lines of business. Candidates are typically placed into the range based on the preceding factors.</div><div></div><div><br>
We sincerely thank all applicants in advance for submitting their interest in this position. We know your time is valuable.<br>
</div><div></div><br>
<div><b>UltraViolet Cyber welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.</b></div><div></div><div><br>
If you want to make an impact, UltraViolet Cyber is the place for you!</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Director, Technical Account Management

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