technical coordinator

Northern Trust Corp.

<div><div>About Northern Trust:</div><div></div><div>
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.</div><div></div><div>
Northern Trust is proud to provide innovative financial services and guidance to the world&rsquo;s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world&rsquo;s most sophisticated clients using leading technology and exceptional service.</div><div></div><div><div>
Job Description</div><div>
TECHNICAL COORDINATOR - RECONCILIATION</div><div></div><div>
PRINCIPAL RESPONSIBILITIES</div><ul><li><div>
Strong subject matter expertise/ knowledge of NT business (Custody, Investment Operations, etc.</div></li><li><div>
Demonstrate through examples /evidence strong operations knowledge including secondary review &amp; controls, risks &amp; mitigation</div></li><li><div>
Demonstrate through examples /evidence excellent written and verbal language skills, ability to independently address technical &amp; non-technical issues, knowledge share / training sessions conducted, proactively troubleshoot and manage escalations, and work with global teams</div></li><li><div>
Demonstrate through examples /evidence analytical ability, problem solving, day-to-day task management and escalation of issues</div></li><li><div>
Working knowledge of Excel including macros/automations within the process</div></li><li><div>
Sustainable performance demonstrated through examples/evidence, the above listed core skills and competencies in the current role over a period of at least 24 months</div></li><li><div>
Serves as a contact for the home location, to provide resolution of complex transactions.</div></li><li><div>
Responsible for delivery of recs, accurately and within specified timeframes.</div></li><li><div>
Respond promptly and appropriately to general queries received from home country, clients and auditors.</div></li><li><div>
Assist with testing of ongoing projects as requested.</div></li><li><div>
Be aware of all service level agreements and KPIs in place.</div></li><li><div>
Ensure issues are escalated to the appropriate personnel across the business in a timely manner.</div></li><li><div>
Continuously meet and exceed the expectations and requirements of all clients.</div></li><li><div>
Work within a team with a strong willingness to assist others when required, building effective relationships with members of other teams</div></li><li><div>
Responsible for taking ownership of all process related documents(DPAD&rsquo;s/SLD&rsquo;s,etc)</div></li><li><div>
Responsible to maintain the levels of accuracy and timeliness as per agreed SLD</div></li><li><div>
 To work very closely with the Team Leads/Section Managers to ensure business deliverables are taken care on a daily basis</div></li></ul><div></div><div>
KNOWLEDGE / SKILLS / EXPERIENCE</div><ul><li><div>
Team player, though also comfortable with working unsupervised for certain periods</div></li><li><div>
Ability to put forward solutions as well as identify issues</div></li><li><div>
Pro-active approach with accuracy and attention to detail</div></li><li><div>
Knowledge of CASS regulation, Custody reconciliation and/or products like FX, Mutual funds and Cash operations [preferably].</div></li><li><div>
Working knowledge of Excel and good knowledge of TLM PLF too</div></li><li><div>
 FA knowledge will be added advantage</div></li></ul><div></div><div>
QUALIFICATIONS</div><ul><li><div>
Degree in Finance/Commerce [preferably]. An operations environment background, from one that is deadline driven with a strong focus on controls, targets, change and challenging the norm</div></li><li><div>
 Knowledge of Reconciliations products and Research [preferably].</div></li></ul><div></div><div>
EXPERIENCE</div><ul><li><div>
Years working experience: 4-5 years</div></li><li><div>
Relevant industry: Financial Services, preferably Investment Banking, Investment Management &amp; Asset Management</div></li></ul></div><div></div><div>
Eligibility - Internal Partners</div><ul><li><div>
24 Months as a Senior Analyst to move as a Technical Coordinator</div></li><li><div>
Movement within TC and Associate Consultant will be 12 months</div></li></ul><div></div><div>
Working with Us:</div><div>
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.</div><div></div><div>
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.</div><div></div><div>
We&rsquo;d love to learn more about how your interests and experience could be a fit with one of the world&rsquo;s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater</div><div></div><div>
Reasonable accommodation</div><div></div><div>
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at <div>MyHRHelp@ntrs.com</div>.</div><div></div><div>
We hope you&rsquo;re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.</div><div></div><div>
Apply today and talk to us about your flexible working requirements and together we can achieve greater.</div><div></div><div>
About Our Bangalore Office</div><div></div><div>
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office, space, we offer fantastic amenities which include our Arrival Hub &ndash; Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. <div>Learn more.</div></div></div><div></div>

Technical Coordinator

ALEC Holdings

<div>
 <p>
  Are you an organized and proactive Technical Coordinator ready to ensure seamless project execution and bridge the gap between technical teams and operational success?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who are we?
  </strong>
 </p>
 <p>
  ALEC Holdings PJSC, part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region&rsquo;s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.
 </p>
 <p>
  <br/>
 </p>
 <p>
  In the UAE, ALEC has delivered many of the nation&rsquo;s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ALEC Building forms the structural heart of the Group, delivering high-value construction projects from foundation to finish. Whether commercial towers or luxury hospitality developments, we build safely, collaboratively, and with precision &ndash; laying the groundwork for long-term success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  As a Technical Coordinator in ALEC Building, you&rsquo;ll be at the heart of delivering iconic structures. Our team shapes landmark projects from foundation to finish - providing the space and support for you to take ownership, lead boldly, and build excellence into every detail.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At ALEC, we&rsquo;re about more than just building iconic structures - we&rsquo;re about building exceptional careers. As a trusted partner to some of the region&rsquo;s most ambitious projects, we value innovation, operational excellence, and our people. Join us to deliver Estimating initiatives that directly shape our business success, from sourcing candidates to enhancing candidate experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Your Team
  </strong>
 </p>
 <p>
  Our team works closely with different departments to keep projects running smoothly. We focus on clear communication, solving technical issues quickly, and making sure everything stays on track. Together, we help deliver successful projects from start to finish.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role
  </strong>
 </p>
 <p>
  As a Technical Coordinator, you will
 </p>
 <p>
  <strong>
   P&amp;G Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Reviews documents, including the specifications, BOQ, addendum and PTC at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Prepares the Risk Register/SODs at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Coordinates with the Estimator for the project cost, CCS manhours, etc., at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Coordinates with the packages managers at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Coordinates with the Heads of Departments (Commercial, MEP, Planning, CRM, QA/QC, Design &amp; BIM, Operations, Surveying, Authorities, FMD) for the review of documents and P&amp;G pricing and review
  </li>
  <li>
   Coordinates with the external companies, including the Supplier, Subcontractors and Consultants, at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Prepares the Technical Submission requirements, i.e. the organogram, etc., at the Tender stage, in line with the agreed timelines.
  </li>
  <li>
   Links the preliminary BOQ with the P&amp;G estimate at the Tender stage, per the agreed schedule.
  </li>
  <li>
   Updates the Tender schedule for Technical, as required.
  </li>
  <li>
   Prepares the method statement, CV and other technical requirements in IN-Design format for each Tender project, as per the Tender requirement.
  </li>
  <li>
   Coordinates with the Package Managers, Department Heads and Bid Leaders to gather all the submission requirements, within the agreed timelines.
  </li>
  <li>
   Coordinates with other departments, Commercial, MEP, Planning, CRM, QA/QC, Design &amp; BIM, Operations, Surveying, Authorities, FMD, for the review of documents, P&amp;G pricing and review, and technical submissions, at the Tender stage, in line with the agreed
  </li>
  <li>
   Prepares enquiry and cost estimates for dewatering, shoring, and client requirements as per agreed timeline
  </li>
  <li>
   Populates and completes the P&amp;G estimate
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Tender Responsibilities
  </strong>
  :
 </p>
 <ul>
  <li>
   Read and understand the Instructions to Tenderers, drawings, specifications, scope of works, client requirements and project requirements.
  </li>
  <li>
   Raise Tender Queries where required.
  </li>
  <li>
   Prepare and develop narrative write-ups for tender forms.
  </li>
  <li>
   Prepare and develop narrative write-ups for construction methodology which include logistics and site establishment, earthworks (shoring, dewatering, excavation, etc), pour joints and leave out area, concrete placing, cranage, team and zoning, scaffolding, project resources (organogram, key personnel, manpower, and equipment), structural steel, construction sequence and other details of construction relevant to the project.
  </li>
  <li>
   Identify and understand subcontract proposals where special construction methods are required such as fa&ccedil;ade, structural steel, theming, etc.
  </li>
  <li>
   Extract relevant information from subcontractors scope and construction methodologies and incorporate into the Project Execution Plan (PEP)
  </li>
  <li>
   Identify the scope of work from relevant tender documents, including available drawings in the form of AutoCAD, PDFs, Revit, Revizto, and Navisworks.
  </li>
  <li>
   Review project execution drawings and construction sequence (2D &amp; 3D) developed by the team and make sure details match with the latest information of the proposed execution strategy.
  </li>
  <li>
   Ensure formatting of project execution drawings, tables, charts, and all relevant visualizations is consistent with ALEC standard and well suited for InDesign and Presentation purposes.
  </li>
  <li>
   Ensure company branding guidelines are implemented to all technical proposal documents.
  </li>
  <li>
   Coordinate with cross-functional team to deliver project-specific responses to bid requirements and project strategy.
  </li>
  <li>
   Identify enabling works contractor scope.
  </li>
  <li>
   Identify general requirements within tender forms and delegate to relevant Department Heads such as BIM, HSE, QAQC, MEP, etc.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Tender coordination &amp; technical submissions for construction projects.
  </li>
  <li>
   Review tender docs, prepare P&amp;G estimates, risk register, and method statements.
  </li>
  <li>
   Coordinate with internal teams &amp; subcontractors.
  </li>
  <li>
   Develop construction methodology and execution plans.
  </li>
  <li>
   Proficient in AutoCAD, Revit, Navisworks, InDesign.
  </li>
  <li>
   Strong tendering experience, attention to detail, and communication skills.
  </li>
  <li>
   Background in construction/contracting industry.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   The chance to contribute to some of UAE most iconic projects.
  </li>
  <li>
   A collaborative, supportive environment that values innovation and excellence.
  </li>
  <li>
   Opportunities for professional growth and career progression.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to drive technical excellence and project success?
  </strong>
 </p>
 <p>
  If you&rsquo;re inspired by what you&rsquo;ve read and believe you&rsquo;re the right fit, we&rsquo;d love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join ALEC Building and play a pivotal role in shaping a high-performing team that drives our success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Apply today and be part of something excellent!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Please note we encourage you to apply as soon as possible, as this advert may close once we&rsquo;ve found the right candidate. Although we can&rsquo;t respond to every application, we want to thank you for taking the time to apply and for considering a future with us.
 </p>
 <p>
 </p>
</div>


SFAI Qatar

<p>Role Objective:</p><ul><li>To coordinate day-to-day technical operations, including inspections, verification of service provider performance, and technical documentation, while supporting tendering, procurement, and CRM/ERP processes for TPOC associations.</li><li>Handle CRM and ERP operations related to technical services for TPOC associations (work orders, cases, PRs, CPCs, etc.).</li><li>Review and approve PRs raised for technical and maintenance services, ensuring correct coding and scope.</li><li>Generate and follow up on CPCs and related documentation in coordination with Finance/Admin. Technical Inspections &amp; Service Provider Verification</li><li>Conduct technical inspections for ad hoc, corrective, and PPM works carried out by service providers.</li><li>Verify completion of ad hoc and corrective works and confirm monthly PPM in line with contracts.</li><li>Attend contractor site visits for ad hoc works and ensure that all work permits and access requirements are adhered to. Performance Monitoring &amp; Reporting</li><li>Prepare monthly KPI reports for service providers and submit to TPOC Admin / management.</li><li>Highlight repeated issues, trends, and non-conformities to the Technical Engineer / Senior Association Manager. Tendering &amp; Documentation Support</li><li>Initiate RFTs and draft SoWs for projects and tenders, and submit to the Technical Engineer/Manager for review and finalization.</li><li>Maintain and organize documentation related to tenders, projects, and technical correspondence.</li><li>Coordinate and deal with TPOC service providers on technical and maintenance matters.</li><li>&bull; Attend to maintenance-related issues and complaints raised by residents and stakeholders.</li><li>&bull; Review and close technical cases/complaints received via Ittisal/CRM, ensuring proper resolution and documentation.</li><li>Prepare SOW specifications and tender documentation for assets maintenance and operation requirement</li><li>Prepares schedule of routine maintenance and checklists to be undertaken in coordination with the contractors</li><li>Manage and control of day to day activity related to O&amp;M and workload for the maintenance team to ensure an</li><li>effictive and efficient service is delivered including the planning and resourcing of Planned Preventative Maintenance (PPM) and maintenance shutdown</li><li>Oversee the procurement process for materials needed for the products and ensure the best quotation for the</li><li>materials is obtained through procurement.</li><li>Analyze the potential problems that may arise with the current mechanical/ electrical systems</li><li>Oversee the installation, operation and maintenance of assets to ensure that equipment are installed by</li><li>contractors and functioning according to specification</li><li>Read and interpret the blueprints, technical drawings, schematics and reports submitted by contactors</li><li>Specify system complements or direct mediation of products to ensure conformance of with engineering design and</li><li>performance specification</li><li>Diploma or Bachelor&rsquo;s degree in Engineering, Facilities Management, or a related technical field. Experience</li><li>3&ndash;5 years&rsquo; experience in technical coordination, facilities management, or building maintenance.</li><li>Experience in using CRM / CAFM / ERP systems; MS Dynamics 365 exposure is an advantage.</li><li>Strong understanding of PPM, corrective maintenance, and contractor performance monitoring.</li><li>Good communication and coordination skills with internal teams, contractors, and residents.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li></ul><p>Job Type: Full-time</p><p>Pay: QAR5,500.00 per month</p><p>Application Question(s):</p><ul><li>are you available to join immediately </li></ul><p>Experience:</p><ul><li>similar role: 5 years (Required)</li></ul><p>License/Certification:</p><ul><li>Qatar ID  (Preferred)</li></ul>

Al-Futtaim

<div><p><b>Job Requisition ID: </b>172265</p>
<p>
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><p></p><p><br>
<b>
Overview Of The Role:</b></p>
<ul>
<li>The Senior Lease Coordinator plays a critical role in enhancing customer satisfaction by ensuring professional interaction with clients and adherence to Hertz standards. This involves supervising a team of drivers for efficient vehicle delivery and collection, overseeing service and maintenance exchanges, and managing end-of-contract processes. Success in the role requires mentoring the team to meet department targets, effectively coordinating logistics, managing key account follow-ups, and implementing strategic action plans for department improvement.</li></ul><br>
<p><br>
<b>What You Will Do:</b></p>
<h4 class="jobSectionHeader"><b>
Supervising/Guidance</b></h4>
<ul><li>Act as a mentor to logistics drivers to help them understand the importance of delivering a great customer service experience in every transaction.</li>
<li>Ensure drivers understand expectations to meet self and overall department targets.</li>
<li>Assist the Supervisor/Manager in holding regular team meetings and impact planning sessions, updating action plans with effective implementation.</li>
</ul><h4 class="jobSectionHeader"><b>Reporting</b></h4>
<ul><li>Take ownership of reporting such as Daily vehicle inventory, Transaction Report, Fleet on Replacement, Same Day Return, Vehicle Ageing, etc., to improve overall efficiency.</li>
</ul><h4 class="jobSectionHeader"><b>Logistics Co-ordination</b></h4>
<ul><li>Ensure lease-ready vehicles are delivered on time, meeting TAT for Vehicle in branch aging and reducing fleet on replacement.</li>
<li>Serve as the point of contact for key accounts, ensuring follow-ups for service bookings and maintenance-related tasks.</li>
<li>Meet and exceed KPIs for key accounts in service and maintenance.</li>
</ul><h4 class="jobSectionHeader"><b>Customer Complaints and Resolution</b></h4>
<ul><li>Ensure all policies and procedures relating to Customer Query Handling and Complaints Resolution are adhered to, ensuring customer satisfaction.</li>
<li>Escalate customer challenges to the Team Leader/Supervisor/Manager as per agreed process when required.</li>
</ul><h4 class="jobSectionHeader"><b>Team Briefing &amp; Training</b></h4>
<ul><li>Conduct daily briefings at the start of shifts with drivers to set expectations related to planned transactions.</li>
<li>Conduct weekly briefings with drivers to discuss progress, challenges of the week, and align changes in transaction management.</li>
<li>Conduct a minimum of two training sessions (new or refreshers) with the drivers to ensure they follow agreed processes and offer the best customer service.</li>
</ul><h4 class="jobSectionHeader"><b>General</b></h4>
<ul><li>Coordinate and manage logistics to ensure smooth operation flow.</li>
<li>Ensure compliance with safety and operational guidelines.</li>
<li>Develop strategies to optimize fleet performance and customer service.</li></ul><p><br>
<br>
<b>Required Skills To Be Successful:</b></p>
<ul>
<li>Strong leadership and mentoring ability.</li>
<li>Proficient in Microsoft Office programs for reporting and analysis.</li>
<li>Excellent customer relationship management skills.</li>
<li>Capability to handle operational logistics under pressure.</li></ul><br>
<p><br>
<b>What Qualifies You For The Role:</b></p>
<ul>
<li>Bachelor's degree or equivalent.</li>
<li>Knowledge of MS Office, including Word and Excel.</li>
<li>Familiarity with UAE roads, locations, and RTA legislations.</li>
<li>Over 2 years of experience managing people in a logistical role.</li>
<li>Over 5 years of experience in the automotive industry.</li>
<li>Excellent team building and leadership skills.</li>
<li>Problem-solving and analytical capabilities.</li>
<li>Proven ability to plan and organize efficiently.</li>
<li>Proficiency in professional communication and presentation, both written and verbal.</li></ul><p></p><p><b><br>
About Al-Futtaim Group Real Estate</b><br>
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br>
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br>
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<p><b>About Al-Futtaim Malls</b><br>
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<p>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/</p>
<p><b>About Al-Futtaim Engineering &amp; Technologies</b><br>
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.<br>
<br>
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br>
<br>
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br>
<br>
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></div><p></p>

Ultiwise Consult

<p><b>Job Description After Sales Technical Coordinator</b><br></p><p><b>Designation: After Sales Technical Coordinator<br>Department: After Sales (AMC Retrofit Service Trading & O&M)<br>Reporting To: After Sales / O&M Manager</b></p><br><p>Role Summary<br></p><p>The After Sales Technical Coordinator is responsible for coordinating and managing all technical and operational activities across AMC Retrofit Service Trading and O&M. The role ensures that client inquiries complaints and service requests are addressed effectively site works are executed with proper planning and resource allocation and all supporting documentation is prepared for invoicing and reporting. The position serves as the technical backbone of the After Sales team bridging communication between clients site staff procurement warehouse accounts and management.<br></p><br><p>Key Tasks & Responsibilities<br></p><p>1. Client Inquiry Evaluation<br></p><ul><li>Review and evaluate all incoming client inquiries (AMC retrofit service O&M).<br></li><li>Arrange and assign technicians/engineers for site visits.<br></li><li>Collect findings from site visits and prepare detailed reports & BOQs.<br></li><li>Coordinate with Admin Coordinator & O&M Manager to prepare professional proposals/quotations.<br></li><li>Submit proposals to clients and track approvals.<br></li><li>Maintain a tracker for pending and submitted offers ensuring timely follow-up and closure.<br></li></ul><br><p>2. Customer Complaint Management<br></p><ul><li>Act as the first point of contact for all customer complaints.<br></li><li>Record and log complaints systematically.<br></li><li>Arrange the required materials resources and third-party vendors to resolve complaints.<br></li><li>Monitor complaint resolution until successful closure and client satisfaction.<br></li><li>Prepare and issue complaint closure reports with supporting documentation.<br></li><li>Escalate unresolved issues to management with corrective action proposals.<br></li></ul><br><p>3. Planning & Scheduling<br></p><ul><li>Prepare and update annual monthly and weekly schedules for:<br></li><ul><li>AMC visits<br></li><li>Retrofit jobs<br></li><li>Service calls<br></li><li>O&M activities<br></li></ul><li>Allocate manpower vehicles tools and consumables for each job.<br></li><li>Re-schedule tasks promptly based on emergencies client availability or site conditions.<br></li><li>Respond to client service calls immediately and ensure timely dispatch of teams.<br></li><li>Monitor upcoming AMC contract expiry dates and notify the proposal team for renewal.<br></li></ul><br><p>4. Client Coordination<br></p><ul><li>Serve as a single point of contact for after-sales clients.<br></li><li>Share schedules confirm approvals and follow up on site visit reports.<br></li><li>Ensure timely delivery of proposals service reports and technical documents.<br></li><li>Follow up with clients on pending offers approvals or complaints.<br></li><li>Maintain continuous professional correspondence to build client trust.<br></li></ul><br><p>5. Transport & Material Mobilization<br></p><ul><li>Arrange materials consumables spares and tools in advance for planned works.<br></li><li>Coordinate with Procurement & Warehouse for material readiness.<br></li><li>Mobilize vehicles drivers and lifting equipment as per site requirements.<br></li><li>Ensure tools PPE and consumables are checked calibrated and available before dispatch.<br></li><li>Manage fleet allocation to optimize usage and reduce downtime.<br></li></ul><br><p>6. Technical & Operational Support<br></p><ul><li>Review technical reports from engineers/technicians for accuracy and completeness.<br></li><li>Prepare detailed site visit reports from site team inputs.<br></li><li>Provide troubleshooting support and technical clarifications to site staff.<br></li><li>Maintain comprehensive documentation for retrofit jobs including:<br></li><ul><li>Method of Statement<br></li><li>Risk Assessment<br></li><li>Work Schedule<br></li><li>Work Completion Certificate<br></li><li>Warranty Certificate<br></li><li>O&M Manual<br></li><li>Packing List<br></li></ul><li>Maintain a technical database of AMC retrofit and O&M performance logs.<br></li></ul><br><p>7. Team & Resource Management<br></p><ul><li>Assign and monitor daily tasks for engineers technicians and operators.<br></li><li>Track manpower utilization overtime and site deployment.<br></li><li>Verify and cross-check OT sheets; ensure approval from line managers.<br></li><li>Monitor workforce discipline PPE usage and compliance with safety protocols.<br></li><li>Ensure standby manpower is planned for emergency site calls.<br></li></ul><br><p>8. Commercial Support<br></p><ul><li>Collect all service and site reports and submit them to Admin Coordinator for invoicing.<br></li><li>File AMC supporting documents and submit them to Accounts Department for monthly billing.<br></li><li>Track client acknowledgments and payment follow-up.<br></li><li>Assist in warranty claims and variation works.<br></li><li>Monitor renewal of AMC contracts and ensure proposals are sent on time.<br></li></ul><br><p>9. Trading & Materials Support<br></p><ul><li>Support client requirements for consumables spares and chemicals.<br></li><li>Coordinate procurement stock management and logistics for timely delivery.<br></li><li>Maintain stock and usage records for consumables and spare parts.<br></li><li>Follow up with suppliers and ensure competitive pricing for trading items.<br></li></ul><br><p>10. Compliance & Reporting<br></p><ul><li>Ensure all after-sales activities comply with safety regulations and company policies.<br></li><li>Prepare weekly and monthly progress reports on AMC retrofit service and O&M.<br></li><li>Maintain systematic filing of contracts reports and client communications.<br></li><li>Record client complaints corrective actions and preventive measures.<br></li><li>Support management audits and ISO compliance documentation.<br></li></ul><br><p>Skills & Competencies Required<br></p><ul><li>Strong technical knowledge of STP RO UF ETP and other water treatment systems.<br></li><li>Excellent coordination planning and client communication skills.<br></li><li>Strong report-writing documentation and record-keeping ability.<br></li><li>Ability to multitask across AMC Retrofit Service Trading & O&M simultaneously.<br></li><li>Proficiency in MS Office ERP and reporting tools.<br></li><li>Strong problem-solving analytical and time management skills.<br></li><li>Knowledge of HSE standards and compliance requirements.<br></li></ul><br>

After Sales Technical Coordinator

FLEETO TELEMATICS TRADING L.L.C

<p>Fleeto Telematics Trading LLC is hiring a GPS Tracking Technical Coordinator with hands-on experience in GPS/Telematics device installation, troubleshooting, and customer support. The ideal candidate should be able to manage field technicians, coordinate installation schedules, and ensure successful deployment of tracking devices for clients.</p><p><b>Key Responsibilities:</b></p><ul><li>Install, configure, and troubleshoot GPS/Telematics devices (e.g., Teltonika and similar brands).</li><li>Coordinate technicians for installations, maintenance, and site visits.</li><li>Communicate with customers to understand technical requirements and provide support.</li><li>Ensure timely completion of installation tasks and maintain proper documentation.</li><li>Diagnose wiring, power supply, and connectivity issues in vehicles and equipment.</li><li>Follow up on technical tickets and ensure timely resolution.</li><li>Assist in testing and validating devices before deployment.</li><li>Maintain inventory of devices, accessories, and installation materials.</li></ul><p><b>Requirements:</b></p><ul><li><b>1&ndash;2 years of experience</b> in GPS / Telematics installation and troubleshooting.</li><li>Knowledge of GPS devices such as Teltonika (experience with other brands is a plus).</li><li>Basic electrical and wiring knowledge.</li><li>Ability to coordinate technicians, manage schedules, and handle on-site tasks.</li><li>Strong communication and customer-handling skills.</li><li>Ability to work independently and manage multiple tasks.</li><li><b>Valid UAE driving license is mandatory.</b></li><li>Sales experience will be an added advantage.</li></ul><p><b>Compensation &amp; Other Benefits:</b></p><ul><li>Mobile bill Allowance,</li><li>Fuel Allowance.</li><li>Travel Allowance,</li><li>Vehicles Provided by the company</li></ul><p>Please visit <b>www.fleeto.ae or Call 0588245512</b> to know more about the company.</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p>

GPS Tracking Technical Coordinator

DESIGNSMITH INTERIORS LLC

<p><b>Role Purpose</b></p><p>To ensure preparation of accurate cutting lists and material take-offs from approved project drawings, ensuring zero errors, minimal wastage, and smooth coordination between design, production, and site teams. This is a senior &ldquo;A-grade&rdquo; position requiring very strong technical accuracy and speed.</p><p>Key Responsibilities</p><p>1. Cutting Lists &amp; Material Take-Off</p><p>Study IFC / shop drawings and generate detailed cutting lists for all relevant items (joinery, fit-out elements, metal, etc. as applicable).</p><p>Prepare precise material take-off (MTO) and quantity calculations for boards, timber, hardware, finishes, accessories, etc.</p><p>Optimize cutting patterns to minimize waste and ensure cost efficiency.</p><p>Verify all dimensions, thicknesses, edge details, and finishes before releasing cutting lists.</p><p>2. Coordination with Design &amp; Production</p><p>Coordinate with drafting/technical team to clarify discrepancies, missing details, and technical issues on drawings.</p><p>Liaise with production, procurement, and site teams to align cutting lists with production capacity and project timelines.</p><p>Update cutting lists promptly in case of design changes, site instructions, or variation orders.</p><p>3. Quality &amp; Documentation</p><p>Maintain a clear log of all cutting lists issued, revisions, and approvals.</p><p>Ensure that all cutting lists match the latest approved drawings and material submittals.</p><p>Support QA/QC by providing technical clarifications related to materials, quantities, and details.</p><p>4. Planning &amp; Follow-Up</p><p>Work closely with planners and production supervisors to prioritize cutting lists based on project schedule.</p><p>Highlight any potential delays, bottlenecks, or material shortages in advance.</p><p>Support in preparing material requisitions based on approved MTOs.</p><p><b>Requirements</b></p><ul><li>Diploma / Degree in Civil Engineering, Architecture, Interior Design, or related technical discipline.</li><li>5&ndash;8 years of experience in joinery with strong exposure to cutting lists and material take-offs.</li><li>Excellent reading and interpretation of technical drawings (plans, sections, elevations, detailed joinery drawings).</li><li>Strong knowledge of materials (boards, veneers, laminates, hardware, metals, etc.) used in joinery and fit-out works.</li><li>Hands-on experience with AutoCAD and MS Excel (or similar tools) for take-offs and list preparation.</li><li>High attention to detail, numerical accuracy, and ability to work under tight deadlines.</li><li>Strong coordination and communication skills with site, design, and production teams.</li></ul><p><b>Behavioural Competencies</b></p><ul><li>Highly organized and methodical.</li><li>Ownership mindset and strong sense of accountability.</li><li>Problem-solving attitude and ability to work with incomplete information.</li><li>Calm under pressure and deadline-driven.</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>May I know your current salary</li><li>May I know your expected salary</li><li>Please share your notice period</li></ul>

Technical Coordinator - Joinery

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Technical Coordinator - Joinery