technical documentation specialist

Innovative Solutions SA

<div>
 
 Company Description
 
 
 
 Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003, headquartered in Riyadh with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.
 
 
 Innovative Solutions is committed to its mission to "Bring Trust to Cyberspace" to ensure "
 
 Your Business, Secured
 
 ."
 
 
 
 Role Description
 
 
 
 We are seeking a detail-oriented and skilled Technical Writer to join our team. The Technical Writer will play a key role in creating clear and comprehensive documentation for our cybersecurity solutions and services, ensuring that our clients and team members can easily understand and utilize our offerings.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and produce high-quality documentation, including user manuals, installation guides, API documentation, and product specifications
 </li>
 <li>
 Collaborate with subject matter experts, engineers, and project managers to gather technical information and translate it into user-friendly content
 </li>
 <li>
 Review and edit documentation for clarity, accuracy, and consistency, adhering to company standards
 </li>
 <li>
 Maintain a library of technical documentation and ensure it is updated regularly to reflect new versions and changes
 </li>
 <li>
 Conduct user research and gather feedback to improve documentation quality and usability
 </li>
 <li>
 Work with the marketing team to create content that highlights product features and benefits for promotional materials
 </li>
 <li>
 Stay updated with industry trends and best practices in technical writing and cybersecurity documentation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Technical Communication, English, Computer Science, or a related field
 </li>
 <li>
 2+ years of experience in technical writing, preferably within the cybersecurity or IT industry
 </li>
 <li>
 Strong understanding of technical concepts and ability to convey complex information in a clear and concise manner
 </li>
 <li>
 Excellent writing, editing, and proofreading skills
 </li>
 <li>
 Proficiency in using documentation tools and software (e.g., MadCap Flare, Adobe RoboHelp, or similar)
 </li>
 <li>
 Familiarity with content management systems and version control
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Ability to work independently and manage multiple projects simultaneously
 </li>
 <li>
 Knowledge of cybersecurity principles and terminology is a plus
 </li>
 </ul>
</div>

Technical Writer

Innovative Solutions

<div><h3 class="jobSectionHeader">Company Description</h3>
Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003, headquartered in Riyadh with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.
Innovative Solutions is committed to its mission to &ldquo;Bring Trust to Cyberspace&rdquo; to ensure &ldquo;Your Business, Secured.&rdquo;<h3 class="jobSectionHeader">
Role Description</h3>
We are seeking a detail-oriented and skilled Technical Writer to join our team. The Technical Writer will play a key role in creating clear and comprehensive documentation for our cybersecurity solutions and services, ensuring that our clients and team members can easily understand and utilize our offerings.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Develop and produce high-quality documentation, including user manuals, installation guides, API documentation, and product specifications.</li>
<li>Collaborate with subject matter experts, engineers, and project managers to gather technical information and translate it into user-friendly content.</li>
<li>Review and edit documentation for clarity, accuracy, and consistency, adhering to company standards.</li>
<li>Maintain a library of technical documentation and ensure it is updated regularly to reflect new versions and changes.</li>
<li>Conduct user research and gather feedback to improve documentation quality and usability.</li>
<li>Work with the marketing team to create content that highlights product features and benefits for promotional materials.</li>
<li>Stay updated with industry trends and best practices in technical writing and cybersecurity documentation.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Technical Communication, English, Computer Science, or a related field.</li>
<li>2+ years of experience in technical writing, preferably within the cybersecurity or IT industry.</li>
<li>Strong understanding of technical concepts and ability to convey complex information in a clear and concise manner.</li>
<li>Excellent writing, editing, and proofreading skills.</li>
<li>Proficiency in using documentation tools and software (e.g., MadCap Flare, Adobe RoboHelp, or similar).</li>
<li>Familiarity with content management systems and version control.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to work independently and manage multiple projects simultaneously.</li>
<li>Knowledge of cybersecurity principles and terminology is a plus.</li></ul></div>

Lucidya

<div>Lucidya is seeking a highly organized and technically savvy Technical Information Architect to join our engineering organization. In this role, you will be the driving force behind the structure and usability of our internal technical documentation. Your mission will be to bridge the gap between development, product, DevOps, and system administration documentation by creating a cohesive and intuitive documentation ecosystem.
You will collaborate closely with developers, UX designers, DevOps engineers, and product managers to gather, refine, and structure documentation in a way that enhances discoverability and improves developer experience. This role is critical to ensuring that Lucidya&rsquo;s engineers spend less time hunting for information and more time building high-impact features.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Design and implement an end-to-end information architecture for all technical documentation including developer notes, system administration manuals, DevOps processes, and product specs.
</li><li>Aggregate, organize, and label content from various teams into a unified and intuitive structure within Confluence, Jira, and related tools.
</li><li>Establish documentation standards and best practices, including templates, versioning protocols, and update workflows.
</li><li>Create visually clear and accurate diagrams, flowcharts, and system design figures to supplement documentation.
</li><li>Collaborate with engineering teams to ensure documentation is up-to-date, technically accurate, and aligned with evolving systems and processes.
</li><li>Link related documentation across domains (e.g., connecting API docs with product flows, linking DevOps deployment guides with system architecture).
</li><li>Conduct content audits and user research to assess the usability and gaps in the current documentation.
</li><li>Advocate for knowledge-sharing and empower teams with self-service documentation strategies.</li>
</ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Information Architecture, Technical Communication, UX Design, Computer Science, or a related field is preferred.</li>
<li>Proven experience (3+ years) in information architecture, technical documentation, UX writing, or content strategy for technical audiences.
</li><li>Strong working knowledge of Confluence, Jira, and collaborative documentation tools.
</li><li>Ability to create clear, insightful technical diagrams using tools such as Lucidchart, Draw.io, or similar.
</li><li>Understanding of web development concepts, REST APIs, system architecture, and DevOps practices is a strong plus.
</li><li>Exceptional attention to detail, organizational skills, and ability to manage complex information systems.
</li><li>Demonstrated ability to collaborate with cross-functional teams and translate technical knowledge into structured, user-friendly content.
</li><li>Strong written and verbal communication skills in English.</li>
</ul><h3 class="jobSectionHeader">Nice to Have</h3><ul>
<li>Background in software engineering or DevOps, with hands-on experience in documenting systems and processes.
</li><li>Familiarity with design systems, product life cycles, and agile methodologies.
</li><li>Experience with internal developer platforms or developer portals.</li></ul></div>

Technical Information Architect

PaxeraHealth

<div>PaxeraHealth, a medical imaging and AI software development industry leader working on cutting-edge technology, is looking for a Technical Writer to join our team.
 
 
The ideal candidate is an excellent writer, who adapts well with changing priorities in a fast-paced, applications development environment. He/she is able to convey technical concepts in simple, clear instructions with detailed visual aids such as screenshots, charts, and diagrams. He/she will be intimately familiar with the product features and functionalities. 
This person will be responsible for writing user-friendly documentation about highly technical subjects for both technical and non-technical audiences, including product manuals, user guides, release notes, conformance statements, and specifications. 
Responsibilities:<ul><li>
Understands and accurately translates technical information for a general audience and various healthcare, clinical, and medical imaging application user personas</li><li>
Plans, develops, organizes, writes, proofreads, and edits written materials such as application guides, system manuals, product release notes, product integration guides, conformance statements, specifications, and other product and operational documentation</li><li>
Produces dynamic, electronic documentation in addition to hard copy manuals</li><li>
Maintains a comprehensive library of technical terminology and documentation</li><li>
Analyzes and formats documentation to maintain continuity of content style</li><li>
Manages timely updates and revisions to technical literature</li><li>
Determines the needs of end users of technical documentation</li><li>
Uses photographs, drawings, diagrams, animation, and charts that increase users understanding of content</li><li>
Creates scripts for video tutorials</li><li>
Creates comprehensive user assistance documentation, including how-to sections, FAQs, and Help sections</li><li>
Works closely with subject matter experts, engineers, developers, data scientists, and product teams</li><li>
Standardizes content across platforms and media</li><li>
Assists with content for blogs, social media, website, case studies, and other product and marketing tools</li></ul> 

Required:<ul><li>
Bachelor's degree or equivalent in English, Technical Writing, Journalism, Marketing/Communications, or related field</li><li>
Two years of experience as a Technical Writer responsible for writing, publishing, and managing help content</li><li>
Experience synthesizing feedback and input from multiple stakeholders</li><li>
Excellent written and verbal communication skills with a strong attention to detail</li><li>
Proven experience prioritizing writing projects and activities in a time-constrained setting with simultaneous deadlines</li><li>
Must be proficient in document development and management software skills including Microsoft Office, Adobe, HTML</li><li>
Must have demonstrated analytical and problem-solving skills and have the ability to effectively and independently manage a large workload with minimal supervision</li><li>
Ability to navigate ambiguity and driving toward clarity and solutions</li></ul> 

Preferred:<ul><li>
Four or more years of technical writing experience</li><li>
Experience writing Markdown for easier conversion to HTML and PDF</li><li>
Past experience with healthcare applications; medical imaging would be a bonus</li><li>
Strong knowledge of medical anatomy and terminology</li><li>
Understanding of clinical workflows; medical imaging would be a bonus</li><li>
Experience with AI prompt writing</li></ul>
Please provide your resume, cover letter, and technical writing samples or link to an online portfolio.
X3OmyaXdeH</div>

Lucidya | لوسيديا

<div>
 Lucidya is seeking a highly organized and technically savvy
 
 Technical Information Architect
 
 to join our engineering organization. In this role, you will be the driving force behind the structure and usability of our internal technical documentation. Your mission will be to bridge the gap between development, product, DevOps, and system administration documentation by creating a cohesive and intuitive documentation ecosystem.
 
 
 You will collaborate closely with developers, UX designers, DevOps engineers, and product managers to gather, refine, and structure documentation in a way that enhances discoverability and improves developer experience. This role is critical to ensuring that Lucidya's engineers spend less time hunting for information and more time building high-impact features.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement an end-to-end information architecture for all technical documentation including developer notes, system administration manuals, DevOps processes, and product specs.
 </li>
 <li>
 Aggregate, organize, and label content from various teams into a unified and intuitive structure within Confluence, Jira, and related tools.
 </li>
 <li>
 Establish documentation standards and best practices, including templates, versioning protocols, and update workflows.
 </li>
 <li>
 Create visually clear and accurate diagrams, flowcharts, and system design figures to supplement documentation.
 </li>
 <li>
 Collaborate with engineering teams to ensure documentation is up-to-date, technically accurate, and aligned with evolving systems and processes.
 </li>
 <li>
 Link related documentation across domains (e.g., connecting API docs with product flows, linking DevOps deployment guides with system architecture).
 </li>
 <li>
 Conduct content audits and user research to assess the usability and gaps in the current documentation.
 </li>
 <li>
 Advocate for knowledge-sharing and empower teams with self-service documentation strategies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Architecture, Technical Communication, UX Design, Computer Science, or a related field is preferred
 </li>
 <li>
 Proven experience (3+ years) in information architecture, technical documentation, UX writing, or content strategy for technical audiences.
 </li>
 <li>
 Strong working knowledge of Confluence, Jira, and collaborative documentation tools.
 </li>
 <li>
 Ability to create clear, insightful technical diagrams using tools such as Lucidchart, Draw.io, or similar.
 </li>
 <li>
 Understanding of web development concepts, REST APIs, system architecture, and DevOps practices is a strong plus.
 </li>
 <li>
 Exceptional attention to detail, organizational skills, and ability to manage complex information systems.
 </li>
 <li>
 Demonstrated ability to collaborate with cross-functional teams and translate technical knowledge into structured, user-friendly content.
 </li>
 <li>
 Strong written and verbal communication skills in English
 
 
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Background in software engineering or DevOps, with hands-on experience in documenting systems and processes.
 </li>
 <li>
 Familiarity with design systems, product life cycles, and agile methodologies.
 </li>
 <li>
 Experience with internal developer platforms or developer portals
 </li>
 </ul>
</div>

Expleo Group

<div>Overview:
<ul><li>Analyzing requirements for Technical Documentation according to use cases and targeted audiences.</li><li>
Transforming technical input into readable, easy understandable content / topics with the right text and illustration mix for your target audience.</li></ul>
Responsibilities:
<ul><li>Creating user manuals other printed or digital Technical Documentation</li><li>
Creating technical illustrations (2D/3D drawings).</li><li>
Collaborating closely with Offer Management, Offer Development, Project Management &amp; Communications.</li><li>
Ensuring quality, usability, safety compliance and corporate identity</li></ul>
Qualifications:
<div>
Bachelor degree in Technology/Engineering degree (preferably Electrical/Electronics)</div>
Essential skills:
<div>
Essential skills:</div><ul><li>
Ability to explain complex, technically demanding products in easily understandable language, illustrations</li><li>
Ability to plan, manage and control several parallel projects, experience in Project Management</li><li>
Works well in a dynamic environment and can able to engage many stakeholders based across different locations and different time zones</li><li>
Ability to manage projects simultaneously ensuring on-time, on-quality, on-budget delivery</li><li>
Experience with XML-based editor: Arbortext Editor preferred</li><li>
Fluency in English, strong writing skills in English</li><li>
Strong communicating and coordination skills</li><li>
Passionate about delivering high quality, customer-centric, easy-to-use technical documentation</li><li>
Positive and open attitude, flexibility.</li><li>
Collaborative working style, team-player</li></ul>
Experience:
<div>
Minimum 3-5 years of experience as a technical writer in global technology company</div><div>
Experience</div></div>

Technical writer - Schneider

Cloudelligent

<div>
 
 
 Position Title:
 
 Technical Writer&nbsp;
 
 
 Timings:
 
 8:00 AM - 5:00 PM CST (6:00 PM &ndash; 3:00 AM PKT)&nbsp;
 
 
 Location:
 
 Lahore
 
 
 
 About Cloudelligent&nbsp;
 
 
 
 Cloudelligent is a Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to Startups and SMBs. Being a next-gen cloud service provider, Cloudelligent helps businesses to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer- obsessed.   &nbsp;
 
 
 
 Job Objective&nbsp;
 
 
 
 We&rsquo;re looking for a technical writer who can bridge the gap between engineering and storytelling. You're a natural communicator who thrives on translating complex AWS cloud concepts into clear, compelling content for both technical and non-technical audiences. Whether it&rsquo;s a runbook, a white paper, or a thought leadership blog, you bring clarity, structure, and impact to every word.&nbsp;
 
 
 You&rsquo;re not just a writer, you&rsquo;re a strategic thinker who understands cloud technologies (especially AWS) and can craft narratives that align with business goals and resonate with technical stakeholders including developers, architects, and CTOs.&nbsp;
 
 
 
 Responsibilities&nbsp;
 
 
 <ul>
 <li>
 
 Gather and synthesize work tasks, technical inputs, and project updates from engineering, DevOps, and cloud architecture teams.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Create and maintain comprehensive documentation for AWS cloud architectures, infrastructure components, deployment pipelines, and internal tooling.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Translate complex technical workstreams into structured, audience-ready content, including blogs, solution briefs, white papers, and operational manuals.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Organize fragmented technical output into cohesive, well-structured documentation aligned with readability standards and stakeholder expectations.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Develop content on emerging tech including Generative AI, Agentic AI, AI Agents, LLMs, Model Context Protocol, Vibe Coding, Agentic RAG, CLI-driven automation, Strand Agents etc.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Produce content for various digital channels: technical blogs, case studies, press releases, landing pages, and marketing collaterals.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Write original, non-plagiarized, keyword-optimized content for the Cloudelligent website and client deliverables.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Support the creation of client-facing artifacts such as onboarding guides, SOPs, runbooks, architecture decks, and executive summaries.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Standardize documentation formats, templates, and style guides to align with internal best practices and AWS documentation standards.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Maintain and manage version-controlled documentation repositories (e.g., GitHub, SharePoint).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Collaborate with engineers and designers to visualize technical concepts using diagrams (Lucidchart, Visio, Draw.io).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Actively participate in sprint planning and project reviews to keep documentation aligned with evolving project scope.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Brainstorm and pitch new content ideas, storytelling formats, and content strategies.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Conduct thorough, independent research to support content accuracy, depth, and relevance.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ensure all content balances technical depth with brand positioning and user engagement.&nbsp;
 
 </li>
 </ul>
 
 
 Requirements&nbsp;
 
 
 <ul>
 <li>
 
 Bachelor's degree (preferably in Computer Science, Engineering, Information Technology, or a related technical field).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 4+ years of relevant experience as a Technical Writer or Content Strategist in a cloud-based or SaaS company.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Proven experience writing technical documentation preferably within AWS cloud environment.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Understanding of core AWS services (e.g., EC2, RDS, S3, Lambda, VPC, IAM) and cloud architectural principles.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Demonstrated ability to work with engineering teams to convert technical inputs into well-structured, business-consumable documentation.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Skilled in creating different forms of content including solution briefs, operational documentation, web copy, white papers, and social media posts.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Strong research and analytical skills with the ability to distill key messages from raw data and inputs.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Excellent command of written English with a balance of technical precision and narrative clarity.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Proficiency in documentation tools like Microsoft Word, PowerPoint, SharePoint, and diagramming tools (Lucidchart, Visio, Draw.io).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Experience working in Agile environments and adapting to shifting priorities and requirements.&nbsp;
 
 </li>
 </ul>
 
 
 Preferred Qualifications&nbsp;
 
 
 <ul>
 <li>
 
 Knowledge of AI/ML ecosystems, RAG pipelines, model orchestration, prompt engineering best practices and Low-code / No-code AI-driven platforms.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Familiarity with infrastructure-as-code (IaC) tools like Terraform or CloudFormation.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Grasp of CI/CD pipelines, DevOps workflows, and modern deployment practices.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Experience building and maintaining internal SOPs or knowledge bases.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Exposure to technical SEO and keyword optimization strategies.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 
 Ability to mentor junior writers or lead small writing/documentation projects.&nbsp;
 
 </li>
 </ul>
</div>

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