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principal, technical architect (technical advisor, customer experience) Jobs in Chicago

principal, technical architect (technical advisor, customer experience)

technical business analyst Jobs in Chicago

technical business analyst

technical lead

UChicago Medicine

<div>Job Description:
<div>
Be a part of a world-class academic healthcare system, <b>UChicago Medicine</b>, as a <b>Technical Specialist</b> in the <b>Clinical Chemistry</b> <b>D</b><b>epartment</b>. Here, you will conduct a wide variety of technical procedures, operate a state-of-the-art integrated instrument system, and perform esoteric tests with current technology. Responsible for quality control, instrument maintenance, and method development to support a broad menu of routine chemistry, toxicology, endocrinology, immunochemistry, and therapeutic medications tests. Works collaboratively with colleagues, participates in process improvement projects, and trains MT students. This department is the Clinical Chemistry Laboratory. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.</div><div></div><div><b><br>
Eligible for a Sign-On Bonus up to $10,000</b></div><div></div><div><br>
In consultation with the Laboratory Manager, Laboratory Supervisor, and Medical Director, the Technical Lead serves as the primary specialist in a defined area of subspecialty expertise in the Clinical Laboratories. Responsibilities include development, implementation, evaluation and performance of tests, systems and procedures, staff training and competency, assuming a leadership role in the process of continuous quality improvement, and participation in the laboratory accreditation cycle. Provides leadership in performing complex clinical pathology testing and instrument management of an advanced nature as defined for the specific clinical laboratory service. Ability to perform a wide range of clinical analyses in all sections of the laboratory by properly utilizing a variety of methodologies and instrumentation according to laboratory policies and procedures and in accordance with all regulatory agency requirements in order to provide results of the highest level of quality to physicians and our patients.</div><div><br>
</div><div><b>Essential Job Functions</b></div><ul><li>
Serves as a subject matter expert within specific laboratory department</li><li>
Acts as lead in the development, evaluation, validation, and implementation of new clinical laboratory procedures, equipment, and processes</li><li>
Completes assigned projects and tasks in a timely manner with little or no supervision and engages the team in projects</li><li>
Identifies laboratory and clinical needs related to area of subspecialty expertise including projects, initiatives, quality assurance, and compliance</li><li>
Provide guidance to testing personnel performing moderate and high complexity testing</li><li>
Acts as knowledgeable leader to assist Medical Laboratory Scientist and Technicians</li><li>
Resolves technical problems, performs advanced troubleshooting, provides thorough assessment on technical issues and decisions, and evaluate external assistance when necessary</li><li>
Reports all test results in the laboratory information system according to laboratory policies and procedures, within stated turn-around times, and follows appropriate backup procedures during computer downtimes</li><li>
Practices the proficient and safe use of all equipment necessary for the completion of all duties and responsibilities by following all maintenance, operation, safety and quality controls policies and procedures</li><li>
Demonstrates knowledge of techniques, principles, and instruments and their interrelationships as well as physiological conditions affecting test results</li><li>
Analyzes all test and quality controls and reviews for errors, inconsistencies and deviations prior to reporting results</li><li>
Initiates, documents, troubleshoot to ensure remedial actions are taken whenever test systems/QA deviate from established performance specifications</li><li>
Communicates information or problems with laboratory team and leadership in a respectful and proactive manner</li><li>
Contributes in maintaining continual compliance with policies, procedures and record keeping necessary to meet standards of accrediting or regulatory agencies</li><li>
Participates in the quality management program including quality control review, annual procedure review, compliance requirements, quality improvement, and implementation of the training and competency program</li><li>
Participate in educational and training activities to acquire new skills, maintain technical relevance and improve proficiency</li><li>
Provides patient-focused care in a clinical setting through the accurate performance of routine and complex tests through the pre-analytic, analytic and post-analytic stages</li><li>
Answers inquiries regarding specimen handling, results and other technical information</li><li>
Appropriately assists clinicians with requests and seeks out resources necessary when information is not available to answer questions</li><li>
Effectively communicates all pertinent information with appropriate laboratory staff and lab leadership</li><li>
Acts in a consistently professional manner while conducting all duties and responsibilities</li><li>
Ability to recognize strengths and weaknesses in themselves and others, can adapt to change, and remain professional in stressful situations</li></ul><div><b>
Required Qualifications</b></div><ul><li>
Must satisfy CLIA 88 qualification requirements for general supervisor who oversees testing personnel performing high complexity testing</li><li>
Bachelor's or advanced degree in clinical laboratory science or related field, from an accredited college or university</li><li>
At least six years of prior work experience applicable to the specific technical discipline</li><li>
Certification or eligibility as Medical Laboratory Scientist, (MLS) through American Society of Clinical Pathologists (ASCP) or equivalent</li><li>
Knowledge and ability to use laboratory and hospitals information systems</li><li>
Ability to use and understand basic statistical concepts and methods that are commonly utilized in clinical laboratory science. Proficiency in laboratory data analytics</li><li>
Ability to interact in a professional manner with individuals at all levels</li><li>
Exceptional organizational skills, ability to work in stress situations, and pay attention to details</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Certification in Chemistry (C) through ASCP</li><li>
Demonstrates conceptual and working knowledge of clinical mass spectrometry&ndash;based systems and/or fully automated clinical chemistry systems</li></ul><div><b>
Position Details</b></div><ul><li>
Job Type/FTE: Full-Time (1.0)</li><li>
Shift: Day Shift (8:00 am - 4:30 pm), Monday - Friday</li><li>
Work Location: Hyde Park</li><li>
Unit/Department: Clinical Chemistry Laboratory</li><li>
CBA Code: Non-Union</li></ul>
Why Join Us:
<div><i>
We&rsquo;ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment&hellip; with patients and with each other. We&rsquo;re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you&rsquo;d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we&rsquo;re doing work that really matters. Join us. Bring your passion.</i></div><div></div><div><i><br>
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: </i><i>UChicago Medicine Career Opportunities</i></div><div></div><div><i><br>
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.</i></div><div></div><div><i><br>
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.</i></div><div></div><div><b><i><br>
Compensation &amp; Benefits Overview</i></b></div><div></div><div><i><br>
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.</i></div><div></div><div><i><br>
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.</i></div><div></div><div><i><br>
Review the full complement of benefit options for eligible roles at </i><i>Benefits - UChicago Medicine</i><i>.</i></div></div>

Technical Lead, Clinical Chemistry Laboratory Department - Days

Michael Baker International

<div><p><b>JOB DESCRIPTION<br>
TRANSPORTATION PRACTICE
</b></p><p>Consistently ranked by Engineering News-Record as a Top 20 transportation firm, Michael Baker International offers clients an integrated team of professionals versed in all aspects of transportation planning, design, permitting, and construction management and inspection. In addition, Michael Baker International is a recognized leader in the practical aspects of operating and maintaining a safe and efficient transportation infrastructure.
</p><p><b>DESCRIPTION
</b></p><p>The BIM for Highway Regional Technical Manager will contribute to technical excellence by supporting the Regional Practice Leader and collaborating with department managers and engineering staff throughout all project phases, from pursuit efforts to final delivery, to create model-centric and innovative designs and processes. Areas of focus beyond evolving the Highway Practice to incorporate BIM for Infrastructure as common practice and providing technical expertise, leadership, and guidance for our most technically complex transportation projects including: providing technical leadership in business development activities, building on Model Centric Processes, and mentoring less experienced engineers. The Regional Technical Manager must exhibit advanced technical skills in one or more areas of highway engineering and will build and maintain a professional profile and reputation within the industry. This role necessitates strong technical and communication skills, which must be applied throughout the Region. The successful candidate will leverage their subject matter expertise to facilitate technical progress within the regional transportation team and effectively collaborate with staff members. The BIM for Highway Regional Technical Manager will work closely with and report to the Regional Transportation Practice Leader to prioritize responsibilities and promote collaborative excellence in all of Michael Baker&rsquo;s transportation engineering services.
 </p><p><b>RESPONSIBILITIES
</b></p><ul><li>Serve as Technical Manager, Technical Lead and/or Advisor for local and/or regional projects.
</li><li>Provides technical leadership and guidance on complex and/or strategic projects across the region.
</li><li>Assists with preparation of scope of work and fee proposals in their specialty subject matter area.
</li><li>Assist Department Managers, Office Executives, and Regional Practice Leads as applicable on major or strategic pursuits, lending technical credibility/expertise to the pursuit team.
</li><li>Support current clients to expand BIM/Digital Delivery services.
</li><li>Stay knowledgeable of industry trends and current standards and specifications developments within their specific technical areas.
</li><li>Support growth within new markets related to BIM for Infrastructure services.
</li><li>Support maintaining Michael Baker International&rsquo;s industry recognition as an organizational leader within BIM for Infrastructure.
</li><li>Support development of tools and processes to provide clients services to pass design and construction information to asset inventories/management as part of a digital As-builts process to support operations, and asset management as they mature toward digital twins.
</li><li>Collaborate with department managers and project managers regarding technical resources for project staffing assignments and execution in complex technical areas.
</li><li>Serve as a key project resource interfacing with clients, and internal staff, to assist project managers with providing a high-quality product that meets the schedule and maintains client satisfaction.
</li><li>Monitor QA/QC procedures and client requirements for Quality in coordination with the appropriate members of the quality assurance team. Enable clients to perform model-based QA/QC.
</li><li>Help develop technical execution and quality work standards, tools and Best Practices across the company and facilitate implementation in the area of BIM and digital delivery for Highways.
</li><li>Build and maintain effective and enduring relationships across Michael Baker offices, regions, and external organizations to advance technical excellence and quality within and across regions.
</li><li>Provide technical leadership in a specialty subject matter area. Serve in a position of leadership for technical working groups.
</li><li>Provide leadership and direction by coaching, mentoring, and motivating staff on issues such as development of technical skills and quality assurance. Identify and support upskilling talent within their area of subject matter expertise.
</li><li>Maintain awareness of Digital delivery technology developments and trends and develop a professional profile and reputation through presentations to relevant conferences/meetings.
</li><li>Actively participate in internal and external professional development activities such as technical committees for trade organizations and industry standards development efforts.
</li></ul><p><b>PROFESSIONAL REQUIREMENTS
</b></p><ul><li>Bachelor's degree in Civil Engineering is required.
</li><li>Minimum 10+ years of highway engineering related design experience including 5+ years of technical experience in the area of BIM and digital delivery is required.
</li><li>Must possess a valid Professional Engineering License.
</li><li>Have the skills to perform QC Oversight responsibilities. This includes an understanding of the technical process, design and data requirements needed to provide those quality reviews.
</li><li>Must understand data standardization as it relates to exchange information requirements leveraging common data standards (ie OGC, IFC, etc) to mature CAD to GIS workflows into openBIM workflows.
</li><li>Must demonstrate solid communication and relationship building skills, both internally and externally, to support change management while improving processes, leveraging technology, and supporting clients.
</li><li>Ability to leverage technical expertise, existing connections and/or client relationships to help lead the identification of new opportunities to support winning new work.
</li><li>Ability to effectively network and influence at peer levels.
</li><li>Ability to coach, mentor and upskill technical capabilities of less experienced staff.
</li><li>Ability to demonstrate a strong commitment to adhering to scope, schedules and budgets.
</li><li>Strong background in ownership, initiative and dedication to high quality engineering services and client deliverables.
</li></ul><p><b>COMPENSATION
</b></p><p>The approximate compensation range for this position is $131,634 to $205,597. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
</p><p>#LI-MM1 #LI-REMOTE</p></div>
<br><div>ABOUT US<br>
Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world&rsquo;s most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.
<br>
<br>
Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.
<br>
<br>
We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.
<br>
<br>
We Make a Difference.
<br>
<br>
Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.
<br>
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EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.<br>
<div></div><br>
<div><i>*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
</i></div><div><i>*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.</i></div></div><div></div><br><div></div>

BIM for Highway Regional Technical Manager

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><b><br>
The Team</b></p><p>
The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.</p><p><b>
The Role</b></p><p>
The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team &ndash; consulting with customers and configuring ServiceNow Integrations based on configuration best practices &ndash; all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.</p><p><b>
What you get to do in this role:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Devising integration development plans and strategies while formulating architectures for systems integrations.</li><li>
Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers</li><li>
Developing solutions specific to user requirements gathered in workshops.</li><li>
Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project.</li><li>
Ensuring that best practices in integration processes are followed by the organization.</li><li>
Act as an SME to solve complex user issues related to Integrations and AI solutions.</li><li>
Checking and correcting conflicts in data configurations and overlaps.</li><li>
Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer.</li><li>
Identifying, debugging, and advising on system errors or architecture issues.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
To be successful in this role, we need someone who has:</b></p><ul><li><b>
Active Security Clearance Required</b></li><li>
At least 6years of configuration/development experience for complex, highly capable, integration technologies</li><li>
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems</li><li>
Maintain at least 2 ServiceNow mainline CIS certifications</li><li>
Maintain ServiceNow Certified Application Developer (CAD) certification</li><li>
Act as a technical lead on any engagement</li><li>
Experience with architecting systems integrations and creating complex high level architecture diagrams</li><li>
Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies</li><li>
Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.</li><li>
Experience with ServiceNow&rsquo;s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.</li><li>
Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations)</li><li>
Experience with data management, database design, and database concepts</li><li>
Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies</li><li>
Connect chat, agent chat, and virtual agent configuration and design experience</li><li>
Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc)</li><li>
Understanding and/or development experience with MID Servers, Notify, Orchestration</li><li>
Strong Javascript skills with practical experience</li><li>
Experience with Self Hosted implementations and/or Domain Separation is a plus</li><li>
Experience with data management, database design, and database concepts</li><li>
Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment</li><li>
Proven team builder with the ability to mentor and develop talent</li><li>
Analytical and problem-solving abilities</li><li>
A keen eye for detail and the ability to spot and fix errors in complex code</li><li>
Ability to perform tasks independently</li><li>
Good presentation and report-writing skills</li><li>
Up to 30% travel annually</li></ul><p>
For positions in this location, we offer a base pay of $121,700 - $213,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Senior Technical Consultant , Platform (Federal)

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><b><br>
The Team</b></p><p>
The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.</p><p><b>
The Role</b></p><p>
The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team &ndash; consulting with customers and configuring ServiceNow Integrations based on configuration best practices &ndash; all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.</p><p><b>
What you get to do in this role:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Devising integration development plans and strategies while formulating architectures for systems integrations.</li><li>
Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers</li><li>
Developing solutions specific to user requirements gathered in workshops.</li><li>
Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project.</li><li>
Ensuring that best practices in integration processes are followed by the organization.</li><li>
Act as an SME to solve complex user issues related to Integrations and AI solutions.</li><li>
Checking and correcting conflicts in data configurations and overlaps.</li><li>
Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer.</li><li>
Identifying, debugging, and advising on system errors or architecture issues.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
To be successful in this role, we need someone who has:</b></p><ul><li>
At least 5 years of configuration/development experience for complex, highly capable, integration technologies</li><li>
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems</li><li>
Maintain at least 2 ServiceNow mainline CIS certifications</li><li>
Maintain ServiceNow Certified Application Developer (CAD) certification</li><li>
Act as a technical lead on any engagement</li><li>
Experience with architecting systems integrations and creating complex high level architecture diagrams</li><li>
Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies</li><li>
Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.</li><li>
Experience with ServiceNow&rsquo;s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.</li><li>
Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations)</li><li>
Experience with data management, database design, and database concepts</li><li>
Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies</li><li>
Connect chat, agent chat, and virtual agent configuration and design experience</li><li>
Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc)</li><li>
Understanding and/or development experience with MID Servers, Notify, Orchestration</li><li>
Strong Javascript skills with practical experience</li><li>
Experience with Self Hosted implementations and/or Domain Separation is a plus</li><li>
Experience with data management, database design, and database concepts</li><li>
Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment</li><li>
Proven team builder with the ability to mentor and develop talent</li><li>
Analytical and problem-solving abilities</li><li>
A keen eye for detail and the ability to spot and fix errors in complex code</li><li>
Ability to perform tasks independently</li><li>
Good presentation and report-writing skills</li><li>
Up to 30% travel annually</li></ul><p>
For positions in this location, we offer a base pay of $121,700 - $213,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Senior Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services

Credera

<div><div><p>Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.</p>
<p>
Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.</p></div><p>
Are you passionate about bringing elegant design solutions to life through clean, semantic code and sophisticated interactions? Then we want to talk to you!</p>
<p><b>
Why you should join our team:</b></p>
<ul>
<li>The opportunity for a wide variety of work including consumer websites, web &amp; mobile applications, eCommerce solutions, customer portals and brand strategy across a spectrum of industries and client company sizes</li>
<li>Mentor junior team members and play a lead role in technology implementation projects</li>
<li>Keep your skills fresh by working with the newest approaches, methodologies and technologies</li>
<li>Enjoy a clear path to achievable career advancement opportunities</li>
</ul>
<p>Like what you hear but still not sure Credera is for you? Read more about Credera's fun, collaborative and talented UX team, and see some of our work at https://www.credera.com/services/strategy/experience-design!</p>
<p><b>
The Role:</b></p>
<p>
Architects within our experience design practice are proactive, driven team leaders who are passionate about bringing innovative design visions to the web. Our architects wear many hats and thrive when placed into situations that test their proficiency of modern front-end technologies, and their ability to effectively lead complex business engagements. We lead by example and expect our architects to set and uphold best practices, build scalable and maintainable codebases, and provide mentorship and coaching to junior team members on each of our engagements. Our commitment to building the best possible solution for users will have you collaborating across our XD disciplines and serving as an ambassador of user-centered thinking for our clients from conceptualization through implementation.</p>
<p><b>
A great candidate:</b></p>
<ul>
<li>Is detail-oriented and passionate about user-experience and front-end engineering</li>
<li>Delivers performant and scalable front-end solutions for modern web applications and websites</li>
<li>Sets coding standards and ensures adherence to front-end best practices with an emphasis on testing, accessibility, and SEO through coaching and mentorship</li>
<li>Establishes front-end build processes and implements required tooling for use in CI/CD pipelines</li>
<li>Understands how and when to pivot in the development process when project requirements change</li>
<li>Keeps up to date with emerging technologies and industry trends</li>
<li>Works collaboratively as a part of a diverse team</li>
<li>Possesses strong time management and communication skills</li>
<li>Values mentorship and the opportunity to learn from a Career Coach</li>
<li>Leans into challenges and sees them as opportunities for growth</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Bachelor of Science or Bachelor of Arts from an accredited university or equivalent relevant experience</li>
<li>5 &ndash; 8 years of work experience in software development</li>
<li>Experience leading front-end engineering teams</li>
<li>Skilled at creating high-level project plans, timelines, budgets, and release roadmaps</li>
<li>Experience managing scope and client expectations</li>
<li>Proficiency at time management and delegation of complex tasks amongst team members</li>
<li>Track record of successfully driving key decisions with clients and/or executive leadership</li>
<li>Expert in HTML, CSS, (SCSS / LESS) and JavaScript</li>
<li>Proficient in building applications using leading JavaScript frameworks such as React, Angular, and Vue</li>
<li>Deep understanding of common CSS frameworks such as Bootstrap or Tailwind UI</li>
<li>Expert in responsive design and how to deliver high value content and functionality to multiple devices via the web</li>
<li>In-depth understanding of accessibility and SEO best practices</li>
<li>Experience configuring front end tools such as Webpack and CI/CD pipelines</li>
<li>Experience writing unit tests and utilizing various testing frameworks</li>
<li>Experience working with content management systems and/or open-source products</li>
</ul>
<p><b>Bonus points</b></p>
<ul>
<li>Formal mentorship and team building experience</li>
<li>Proven success in managing shifting product requirements and expectations</li>
<li>A working knowledge of any server-side languages and familiarity with data structures</li>
</ul><div><p><b><i>
Learn More</i></b><b><i>:</i></b><b><i> </i></b><i>Credera is part of the Omnicom Precision Marketing Group (OPMG), a division of Omnicom Group Inc. OPMG is a global network of agencies that </i><i>leverage</i><i> data, technology, and CRM to create personalized and impactful customer experiences. OPMG offers a range of services, such as data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting, and digital experience design and development.</i></p>
<p><b><i>
Compensation</i></b><b><i>: </i></b><i>T</i><i>he salary range listed is provided for informational purposes only. Credera treats all applicants as individuals, considering, but not limited to, their professional and academic experience, specialized training, certifications, and associated responsibilities as they relate to our specific industry. The salary range listed is just one component of our total compensation package for each unique employee.</i></p>
<p><i>
We believe in recognizing and rewarding contributions at every level. While senior-level employees are eligible for a variable component as part of their compensation package, we are committed to supporting the growth and development of all team members. As employees progress in their careers, everyone will have opportunities to take on new responsibilities and become eligible for additional rewards. We strive to create an environment where everyone is empowered to succeed and advance.</i></p>
<p><b><i>
Benefits</i></b><b><i>: </i></b><i>Credera provides a competitive salary and comprehensive benefits plan. Benefits include health, mental health, vision, dental, and life insurance, prescriptions, fertility and adoption benefits, community service days, paid parental leave, PTO, 14 paid holidays, matching 401(k), Healthcare &amp; Dependent Flexible Spending Accounts, and disability benefits. For more information regarding Omnicom benefits, please visit</i><b><i> </i></b><b><i>www.omnicombenefits.com</i></b><i>.</i></p>
<p><b><i>
Hybrid Working Model</i></b><b><i>:</i></b><b><i> </i></b><i>Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. </i><i>You'll</i><i> collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients.</i><i> </i><b><i>The Why</i></b><b><i>: </i></b><i>In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals.</i></p>
<p><b><i>
Travel</i></b><b><i>: </i></b><i>For our </i><i>consulting</i><i> roles, o</i><i>ur goal is to minimize travel</i><i>,</i><i> and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%&ndash;30%. We take a personal approach to travel by considering your submitted preferences when assigning roles.</i></p>
<p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability.</i></p>
<p><i>
Credera will never ask for money up front and will not use apps such as Facebook Messenger, </i><i>WhatsApp</i><i> or Google Hangouts for communicating with you. You should be very wary of, and </i><i>carefully scrutinize</i><i>, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.</i></p></div></div>

Front-End Architect

Blackstone Technology Group

<div></div><div><div><b>Chicago</b><b>, </b><b>IL</b><b> </b><b>60632</b><b>
</b></div><div><div>Posted: 09/24/2025</div>
<div>Employment Type: Contract to Perm
</div><div>Job Number: 27604</div>
<div>Pay Range: 75-85</div>
<div>Workplace Type: On-site</div>
</div><div><div><div><div>Job Description</div>
</div><div><div><p><b>About the Role</b></p><p>
We are seeking an <b>IT Service Delivery Lead for Finance &amp; HR Applications</b> to own the delivery, integration, and optimization of enterprise applications in the Finance and Human Resources domains. Reporting to the Head of Enterprise Applications, this role will be instrumental in ensuring these critical business functions are supported with reliable, scalable, and innovative technology solutions.</p><p>
This leader will partner closely with Finance and HR executives, driving business process enablement and ensuring that technology platforms evolve to meet organizational needs.</p><p><b>
Key Responsibilities</b></p><ul><li>
Lead IT Service Delivery for Finance and HR applications, including ERP finance modules and HCM platforms.</li><li>
Partner with Finance and HR business leaders to align technology capabilities with organizational strategy and transformation initiatives.</li><li>
Manage application lifecycle from strategy and roadmap development through delivery, operations, and continuous improvement.</li><li>
Support post-acquisition integration efforts, ensuring Finance and HR systems are harmonized across the enterprise.</li><li>
Collaborate with enterprise architects and integration teams to ensure seamless end-to-end process flows.</li><li>
Oversee vendor relationships, contracts, and service performance for Finance and HR platforms.</li><li>
Ensure compliance with regulatory, audit, and security requirements.</li><li>
Track and report service performance, SLAs, and business value delivered by Finance and HR applications.</li></ul><p><b>
Qualifications</b></p><ul><li>
8+ years of IT experience with a strong focus on enterprise applications in Finance and HR domains.</li><li>
Deep expertise with ERP financials (Netsuite, Epico, SAP, Oracle etc.) and HCM platforms.</li><li>
Proven success leading IT service delivery in complex, global, or acquisition-driven organizations.</li><li>
Strong understanding of business processes in Finance (P2P, R2R, O2C) and HR (Core HR, Payroll, Talent, Learning).</li><li>
Demonstrated ability to partner with executive stakeholders and translate business needs into technology solutions.</li><li>
Excellent communication, collaboration, and vendor management skills.</li><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, or related field.</li></ul></div></div></div></div></div><p></p>

IT Service Delivery Lead - Finance & HR Applications

Kellanova

Join our Away From Home organization as a Lead Food Designer, creating new food people will enjoy. Lead and collaborate on multiple innovation projects across our business segments and with interdependence to the retail category R&D teams. Primarily focused on Snacking, you will lead and support projects from ideation through scale-up for new products. Apply your knowledge of food science and process technology across multiple food processing and technology platforms. This position can be based out of Battle Creek, MI, Chicago, or Naperville, IL, and will work in a flexible, hybrid model with weekly in-office days. Estimated travel is 25-40% (will be closer to 40% for individuals located in the Chicago area).
<br><br>
Develop and refine food process technology from idea generation through proof of concept to commercialization. You will assume the role of innovator, project leader, and technical problem solver. Team up with cross-functional partners to provide timely and cost-effective innovation and renovation to drive growth. Work across one or more Kellanova’s categories on some of our most iconic brands like Cheez-It, Pringles, Pop-Tarts, and RX!
<br><br>
A Taste of What You’ll Be Doing
<br><br>
Drive Business Growth - Lead and support research and development projects from end to end. Manage projects on technical and culinary investigations or developments.
<br><br>
Leadership – Demonstrate personal capabilities to lead as a technical expert: creating, planning, experimenting, scaling up, communicating, and collaborating to drive results.
<br><br>
What’s Trending? – Discover white space opportunities, trending ingredients and food forms as well as competitive benchmarking.
<br><br>
Innovation/Creativity – Provide innovative, timely, and cost-effective developments. This will include concepts, developments, and commercialization. Share scientific insight and understanding with respect to new or existing products or processes.
<br><br>
Technical Expertise - Use your technical and culinary acumen, leadership, and expertise within the field. You will focus on innovation, renovation, and support of strategic customer and supplier partnerships.
<br><br>
We’re Looking for Someone With
<br><br>
Bachelor of Science Degree in Food Science, Science or Engineering or related field and strong relevant experience.
<br><br>
Proven track record of leadership, business acumen, communication skills, and diplomacy.
<br><br>
Strong leadership skills that will promote good relations with cross functional teams. This includes other business, technical and scientific disciplines in the effective execution of projects.
<br><br>
Ability to manage sustaining and transforming Innovation projects (flavor extensions, renovations, new products).
<br><br>
Culinary background is preferred for this role, as is a knowledge of back of house application for customer specific innovation.
<br><br>
Compensation
<br><br>
The annual salary range is $113,700 - $149,200, which is based on various factors such as location, experience and skill. Discretionary bonuses based on company and individual performance are also available.
<br><br>
What’s Next
<br><br>
Applications for this position will be accepted through September 28, 2025. After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer. All applicants must have permanent legal authorization to work in the United States. Kellanova does not sponsor employment visas for this role.
<br><br>
Need assistance throughout the application or hiring process? Email USA.Recruitment@Kellanova.com .
<br><br>
Benefits include medical, dental, vision, life, accidental death & dismemberment insurance, employee assistance program, short-term disability coverage, and long-term disability insurance. Also, voluntary income protection benefits such as supplemental life, accident as well as a 401(k) plan with company contributions is available. Part-time employees may have access to benefits on a pro-rated basis. See KellanovaTotalHealth.com for more information.
<br><br>
Get to Know Us
<br><br>
At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.
<br><br>
Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.
<br><br>
Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.
<br><br>
Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close towards the end of 2025 (subject to customary closing conditions, including regulatory approvals). The companies remain separate until closing.
<br><br>
You can learn more at www.futureofsnacking.com , and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.
<br><br>
Let’s shape the future of snacking.
<br><br>
Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here .

Lead Food Designer

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