technical operations engineer

MDS CRITICAL FACILITIES MANAGEMENT SERVICES LLC

We are seeking a skilled and motivated Operations Engineer to join our team and contribute to the seamless operation of our technical infrastructure.
If you are passionate about maintaining reliable systems, optimizing performance, and working in dynamic environment, we d love to hear from you. Join our team and help us drive operational excellence!
 About CFS: 
Critical Facilities Management Services LLC (CFS) belongs to MDS SI Holding, part of MIDIS Group. CFS is a leading provider of specialized services for critical infrastructure and facilities. With a commitment to reliability, efficiency, and safety, we offer wide range of solutions tailored to the unique needs of industries that rely on uninterrupted operations, such as data centers, healthcare facilities, telecommunications network, financial institutions, and more.
Responsibilities:
<ul>
<li>Document Activities &amp; Procedures.</li>
<li>Prepare PM/CM Schedules.</li>
<li>Vendors / Subcontractors Management &amp; Support.</li>
<li>Ability to replace the Data Center Manager if he is not present.</li>
<li>Monitor all PM/CM activities related to Data Center and Facility,</li>
<li>Manage the Shift Engineers.</li>
<li>Maintain the spare parts stock.</li>
<li>Draft and submit RCA, Technical Reports, Energy Efficiency Reports. etc.</li>
</ul>

Operations Engineer

Alexander Technology Group

<div>
 Application Support Engineer
 
 
 Contract
 
 
 Hybrid - Boston MA (Candidate must be commutable to Boston MA)
 
 
 Shift: 5:30am to 2pm
 
 
 Pay rate: $65-75hr
 
 
 
 Job Description
 
 
 
 Our client is seeking a highly motivated Application Support Engineer Contractor to join our Technical Operations team. This position will be responsible for supporting critical applications, ensuring release deployments, troubleshooting complex issues, and maintaining operational excellence. Please reach out to Chris McMillan at cmcmillan@alexandertg.com if you are interested in this role.
 
 
 
 The Role
 
 
 
 <ul>
 <li>
 Monitor, support, and troubleshoot production applications to ensure high availability and performance
 </li>
 <li>
 Write and troubleshoot SQL queries to identify and resolve data-related issues
 </li>
 <li>
 Utilize Linux to investigate application and system-level issues
 </li>
 <li>
 Use Control-M and other orchestration tools to monitor and manage workflow processes effectively
 </li>
 <li>
 Operate and manage integrations using the Snaplogic platform.
 </li>
 <li>
 Work with ServiceNow or similar ticketing systems.
 </li>
 <li>
 Manage and follow change management workflows for safe and compliant release deployments
 </li>
 <li>
 Work with Terraform in AWS cloud environments
 </li>
 <li>
 Collaborate with development teams to implement and optimize modern observability platforms such as Grafana, Prometheus, or DataDog for application monitoring and alerting
 
 
 </li>
 </ul>
 
 Background
 
 
 
 <ul>
 <li>
 Must have strong experience with SQL for querying and troubleshooting data-related problems
 </li>
 <li>
 Experience with Control-M or similar orchestration tools to monitor workflows
 </li>
 <li>
 Must have proficiency in Linux for command-line operations and log analysis
 </li>
 <li>
 Proficiency in Git for version control and collaboration
 </li>
 <li>
 Hands-on experience with Jenkins pipeline configuration and management
 </li>
 <li>
 Knowledge of Terraform and AWS cloud infrastructure
 </li>
 <li>
 Expertise in monitoring and observability tools such as Grafana, Prometheus, or DataDog
 </li>
 <li>
 Understanding of financial services applications and terminology (preferred)
 </li>
 <li>
 Familiarity with Snaplogic or similar low code/no code integration platforms
 </li>
 <li>
 Familiarity with ServiceNow or equivalent ticketing systems
 </li>
 <li>
 Excellent verbal and written communication skills for interacting with stakeholders at all levels
 </li>
 <li>
 Experience working in financial environments or with financial applications.
 
 
 </li>
 </ul>
 Please reach out to Chris McMillan at cmcmillan@alexandertg.com with an updated resume if you meet the qualifications.
 
 
 ATG456
 
 
 *MONATG*
 
 
</div>

Application Support Engineer

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Data Center Operations designs, installs &amp; maintains the world&rsquo;s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux &amp; HW Engineer at Amazon Data Services India Private Limited (&ldquo;ADSIPL&rdquo;) with a passion for technology to help us expand AWS Cloud offerings to the next level. 
 
ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
 
 
At ADSIPL, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! 
 
A Data Centre Linux &amp; HW Engineer at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).
 
 
Key job responsibilities 
A Data Centre Operation Technician at ADSIPL, expectation from role are: 
 
<ul><li>You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.</li><li>your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.</li><li>You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).</li><li>You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.</li><li>You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.</li><li>You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.</li><li>You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge</li><li>You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.</li><li>More experienced technicians may assist in training less experienced members of the team.</li><li>This position also has a physical component requiring the ability to lift &amp; rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health &amp; safety guidelines.</li><li>This role involves covering 24x7 shift rotation</li></ul> 
About the team 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
 
 
Inclusive Team Culture
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of computer hardware troubleshooting and repair experience</li><li>1+ years of computer networking experience</li><li>High school or equivalent diploma</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li><li>1+ years of data center experience</li><li>Experience on Network Equipment Installation and Configuration</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Data Centre Operation Technician, DCO Tech

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help. 
 
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. 
 
Data Center Operations designs, installs &amp; maintains the world&rsquo;s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Linux &amp; HW Engineer at Amazon Data Services India Private Limited (&ldquo;ADSIPL&rdquo;) with a passion for technology to help us expand AWS Cloud offerings to the next level. 
 
ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.
 
 
At ADSIPL, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! 
 
A Data Centre Linux &amp; HW Engineer at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).
 
 
Key job responsibilities 
A Data Centre Operation Technician at ADSIPL, expectation from role are: 
 
<ul><li>You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.</li><li>your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.</li><li>You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).</li><li>You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.</li><li>You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.</li><li>You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.</li><li>You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge</li><li>You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.</li><li>More experienced technicians may assist in training less experienced members of the team.</li><li>This position also has a physical component requiring the ability to lift &amp; rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health &amp; safety guidelines.</li><li>This role involves covering 24x7 shift rotation</li></ul> 
About the team 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
 
 
Inclusive Team Culture
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship and Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of computer hardware troubleshooting and repair experience</li><li>1+ years of computer networking experience</li><li>High school or equivalent diploma</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure</li><li>2+ years of data center engineering experience</li><li>Experience with network hardware: copper and optical fiber cabling, switches, routers</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

RepRally

<div>
 
 
 About RepRally
 
 
 
 Across the U.S., there are over 500,000 independent stores: gas stations, convenience stores, bodegas, and local markets. Each generates $1&ndash;3M in annual sales but operates without modern tools or data.
 
 
 
 
 
 RepRally is building the next-generation distribution network for this market. We help brands reach these stores and help store owners buy smarter. Our platform maps and analyzes every store in the country, identifies what products fit local demand, and connects them directly to the right brands and sales reps.
 
 
 
 
 
 Brands gain clear CAC-to-LTV visibility and efficient access to thousands of retail points. Stores get intelligent assortment recommendations powered by insights from thousands of similar locations, turning raw data into real decisions on what to stock and sell.
 
 
 
 
 
 We are backed by Greylock and built by founders and marketplace operators from leading startups. Thousands of stores, 500+ brands, and hundreds of reps nationwide already use RepRally.
 
 
 
 
 
 
 The Role
 
 
 
 We are looking for a Growth Engineer to design, build, and launch experiments that drive adoption and revenue across our three-sided marketplace.
 
 
 
 
 
 You will work across the stack, automating workflows, integrating APIs, and building scrappy MVPs that reps, brands, and retailers can use immediately.
 
 
 
 
 
 This is a hands-on role, ideal for someone who loves moving fast, is comfortable wearing many hats, and thrives at the intersection of product, data, and engineering. You will also have the opportunity to work directly with and learn from our experienced founding team, gaining firsthand exposure to the decisions and execution that scale a venture-backed startup.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 &bull; Take ownership of projects end to end, from prototype to measurable outcomes
 
 
 &bull; Design and run growth experiments that improve onboarding, retention, and conversion
 
 
 &bull; Build internal and external products, automations, and scripts that accelerate go-to-market execution
 
 
 &bull; Integrate APIs and leverage no-code or low-code platforms to test and scale ideas quickly
 
 
 &bull; Use SQL and dashboards to analyze performance and measure experiment impact
 
 
 &bull; Collaborate closely with product, engineering, and go-to-market teams to prioritize high-leverage opportunities
 
 
 &bull; Learn directly from RepRally&rsquo;s founders and senior engineers while contributing to company-defining projects
 
 
 
 
 
 
 You will work on initiatives such as:
 
 
 
 &bull; AI-powered sales enablement tools to help reps close more deals in the field
 
 
 &bull; Store data scanning systems that fuel smarter product recommendations
 
 
 &bull; New digital experiences for retailers discovering and buying from brands
 
 
 &bull; Personalized product recommendations for store inventory planning
 
 
 &bull; Automations for sales reps that make it easier to manage more stores at scale
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 &bull; Startup mindset: resourceful, hands-on, and outcome-driven
 
 
 &bull; 3+ years of experience in software engineering, growth engineering, or technical operations
 
 
 &bull; Strong full-stack or automation background (JavaScript, Python, APIs, SQL, Airtable, Retool, Zapier, N8N, DBT, Shopify, or no-code tools)
 
 
 &bull; Proven ability to build MVPs and iterate quickly based on feedback
 
 
 &bull; Comfort working with data: designing experiments, analyzing results, and scaling what works
 
 
 &bull; NYC-based (in-office with the core team)
 
 
 
 
 
 
 Bonus Points
 
 
 
 &bull; Experience in growth engineering or product-led growth roles
 
 
 &bull; Exposure to marketplaces, SaaS platforms, marketing, or B2B workflows
 
 
 &bull; Familiarity with CPG, wholesale, retail,e-commerce or field sales industries
 
 
 &bull; Experience at high-growth startups running rapid experimentation
 
 
 
 
 
 
 Why Join
 
 
 
 &bull; Drive growth at the heart of a high-growth, venture-backed marketplace
 
 
 &bull; Work side by side with founders and senior engineers, learning directly from their experience
 
 
 &bull; Gain a front-row seat to the U.S. retail industry, seeing how brands, stores, and reps really operate
 
 
 &bull; Work with massive datasets mapping stores and sales activity across the country
 
 
 &bull; Competitive salary and meaningful equity upside
 
 
 &bull; Covered health benefits, unlimited PTO, and a fast-execution culture
 
</div>

Growth Engineer (Execution & Experimentation)

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud &amp; security/Unified Collaboration/Mobility &amp; IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities �Technical administration or troubleshooting to ensure the efficient functionality of the solution. �Incident Validation, Incident Analysis, Solution recommendation �Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions �Act as a point of escalation for Level-1 customer service analysts �Coordinate with IT teams on escalations, tracking, performance issues, and outages. �Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. �Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. �Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. �Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets �Good knowledge on implementation, installation, integration troubleshooting and overall functionalities �Experience in troubleshooting platform related issues, data backup, restoration, retention �Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Global Service Operations

<div>
 The Operations Support Engineer/Assistant is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Engineer/Assistant identifies opportunities to improve service delivery, and provides technical assistance.
 
 
 <ul>
 <li>
 Ensure job deliverables are accurate and delivered on time.
 </li>
 <li>
 Provide technical assistance to various projects as required.
 </li>
 <li>
 Ensure technical designs meet internal and customer requirements prior to signoff by the Design/Technical Engineer or Technical Expert.
 </li>
 <li>
 Support technical integrity and competency by comprehending and supporting the Design-Execute-Evaluate process.
 </li>
 <li>
 Collect and collate information of key performance indicators.
 
 
 
 </li>
 </ul>
 3-5 years
</div>

Operations Support Engineer/Assistant

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